DENON Service Bulletin DZ09-216 free download

File name Service Bulletin DZ09-216.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-216 Date: November 17, 2009 _____________________________________________________________ Model: AVR-4810CI Subject: Correction of the Firmware via DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) The sound does not out after about 3 minutes when play a Blu- ray disc with connects to BD370 (BD player by LG). 2) navigation impossible in "Manual Setup"->"Options Setup"->"Source Delete" 3) No playback of HD-sat receiver after selects another source. If you switch on AVP-A1HD with input e.g. SAT and HDMI is configured of HD-Sat receiver can you watch the HD-movie. If you toggle between Sat and another source is the HD-movie not visible. 4) Installers have reported that audio in the main zone is delayed slightly from audio from the zone 2 or 3 zone preamp output. 5) The unit might not be worked properly while operating 5 units at Party Mode. Solution: We corrected the firmware so that no malfunction occurs. MODIFICATION: 1) Turn off the "Power switch" of unit. 2) Open the door on the front panel. 3) While holding the "" and "" buttons (SYSTEM CONTROL) down simultaneously, turn the "Power switch" on. 4) The FL Display indicates all digits at interval a second. 5) Turn off the "Power switch" of the unit. 6) Please update the firmware of the unit via DPMS. (Go to item 7-1.) ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 7-1. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. 5) The unit sets the Internet. Wait for about two minutes until customer's router ends the set up. Caution: The update doesn't succeed when the customer's set cannot connect to the Internet correctly. In this case, please confirm the internet environment in the customer's house. Whether the set is able