DENON Service Bulletin OST-F1377 free download

File name Service Bulletin OST-F1377.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1377 Date: September 9, 2008 _____________________________________________________________ Model: DVD-3800BDCI Subject: Firmware Correction Countermeasure is applicable only upon claim from the customer. Symptom: The sound from the surround Left and Right channels is greatly distorted when playback the Blu-ray Disc titled "The Golden Compass". Solution: We corrected the firmware so that no malfunction occurs. MODIFICATION: We will supply the following program files for updating the subject models. Therefore, please record each program file separately onto a blank CD-R, and update the unit upon repair of the unit. * Program Files to be supplied: The version of firmware: 0253 (DSP1) The version of firmware: 0250 (DSP2) Note: Upon recording the Disc: a) When recording the supplied file on the blank CD-R, the format shall be "ISO9660" and the session shall be "CLOSE". ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. b) When recording the supplied file on the disc, please use the lowest recording speed that is available on your PC. If the file is recorded at a higher speed, the rewriting operation may fail due to improperly recorded data on the disc. 1) Rewriting procedures of the FE/BE ROMs. (1) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and open the Disc Tray. (2) Put the recorded CD-R on the Disc Tray and press the buttons on the remote control in the order of "9", "8", "7", "6" and "POP UP MENU/MENU". (3) The Disc Tray closes, the FL Display indicates "F/W-UP" and the update of the firmware starts automatically. (4) After indicating the "Ver:0253" on the FL Display, the Disc Tray opens automatically. (5) Take the Disc out of the Disc Tray. (6) Press the "OPEN/CLOSE" button and close the Disc Tray. (7) Do not turn the Power Supply of the unit off! (8) Press the "OPEN/CLOSE" button and close the Disc Tray. (9) The FL Display indicates from "0%" to "100%". (10) The FL Display indicates "100%", and then indicates "BF07" of checksum. (11) The new firmware is installed completely. (12) Pull out AC cable from the AC