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WHIRLPOOL CONSUMER SERVICES

Model AWM5100
October 2001

WHIRLPOOL AUSTRALASIA CONSUMER SERVICES

SERVICE MANUAL
FRONT LOAD WASHING MACHINE Model AWM5100 Version 8570 510 53000

Copyright © 2001 Whirlpool (Australia) Pty. Limited All rights strictly reserved. Reproduction or issue to third parties in any form whatsoever is not permitted without written authority of Whirlpool (Australia) Pty. Limited Whirlpool is a registered trademark of Whirlpool U.S.A. This documentation is intended only for qualified technicians who possess the required qualifications and are aware of the regulatory requirements applicable to servicing electrical appliances.
Whirlpool (Australia) Pty Limited A. B. N. 28 003 578 023 Part No. SM3026

WHIRLPOOL CONSUMER SERVICES
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WHIRLPOOL CONSUMER SERVICES

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CONTENTS

Page TECHNICAL DATA EXPLODED VIEW - CABINET EXPLODED VIEW - DRUM SPARE PARTS LIST WIRING DIAGRAM CIRCUIT DIAGRAM PROGRAM DIAGRAM - Cotton PROGRAM DIAGRAM - Synthetic PROGRAM DIAGRAM - Delicate PROGRAM DIAGRAM - Wool and Silk PROGRAM DIAGRAM - Spinning Profiles FAULT DIAGNOSIS TEST SEQUENCE ADJUSTING DISTRIBUTION NOZZLE TIMER CONNECTIONS 4-5 6 7 8 - 10 11 12 13 14 15 16 17 18 19 20 21

WHIRLPOOL CONSUMER SERVICES
TECHNICAL DATA
Dimensions Height Width Depth Weight Nett Mains Connection Voltage Frequency Power consumption Drum Volume 845 595 595 73 mm mm mm kg Door lock Lock time (20 °C) Unlock time Voltage Rated current: Contact 4 - 5

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3-6 60 - 90 230 - 240 16 (4)

s s V A

230 - 240 V 50 Hz 2.3 kW 48 l kg kg kg kg kg kg kg kg

Heating element Heating Tubular heating element with NTC - sensor Rated Voltage 230 - 240 V Rated power 2050 W Resistance 22 - 28 Resistance NTC : 0°C 30°C 40°C 50°C 60°C 70°C 95°C 35.9 9.8 6.6 4.6 3.2 2.3 1.1 k k k k k k k °C l/min kPa V Hz V V mA VA k V A W Hz °C l/min

Capacity of dry laundry Cotton/coloured 5.5 Cotton rapid 3 Cotton short 5 Easy care 2.5 Easy care rapid 1.5 Easy care short 2.5 Delicate 1.5 Wool 1

Water Level (as sensed by the pressure switch) Level 1 Switching point 60 ± 5 mmWc Reset point 35 ± 5 mmWc Overflow 280 ± 20 mmWc Water (level visible inside the drum) Level 1 Switching point 25 - 39 mm Overflow 267 - 306 mm Nominal currents Contacts 11 - 12 11 - 14 11 - 16

Inlet valve - Cold/hot fill : Water temp (max) 60 Rated flow <100 kPa 4 Pressure range 50 - 1000 Nominal voltage 220 - 240 Frequency 50 Minimum starting voltage: < 600 kPa 160 600 - 1000 kPa 170 Nominal current 35 Nominal input 6 Nominal (20 °C) 3.4 - 4.5 Drain pump (synchronous) Nominal Voltage 230 - 240 Nominal current 0,3 Nominal power 34 Frequency 50 Resistor (coil) 155 ± 7% Motor protection 170 Capacity(H=1,25m) 14 ± 2

4 (4) 16 (4) 1 (1)

A A A

WHIRLPOOL CONSUMER SERVICES
TECHNICAL DATA (Cont.) Program timer Type SC1 Timer basic 4619 712 52201 Timer programmed 4619 744 80732 Nominal voltage 230 - .240 V Frequency 50 Hz Harness Connectors (See circuit diagram) OA4.1 - OA4.2 5. Option OA4.3 - OA4.4 6. Option OB4.1 - OB4.2 3. Option OB4.3 - OB4.4 4. Option OC4.1 - OC4.2 1. Option OC4.3 - OC4.4 2. Option SLT3.1 - SLT3.3 Temp.selector SLS4.1 - SLS4.4 Spin speed selector VCF3.1 - VCF3.3 Valve (cold water) VHF3.1 - VHF3.3 Valve (hot water) Pi5.1 = negative supply Pi5.2 = data Pi5.3 = clock Pi5.4 = positive supply Pi 5.5 = negative supply PL3.1 - PL3.3 Pilot lamp Connector M7.1 - M7.7 DP2.1 - DP2.2 SET2.1 - SET2.2 DSS3.1 - DSS3.3 PR2.1 - PR2.2 Motor Pump NTC Door switch Pressostat Speeds Wash speed Ramp speed Spin speed

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54 rpm 95 rpm 1000 rpm

Ambient Temperatures Ambient temperature up to 70 °C Storage temperature up to 85 °C Output Motor M7.6 - DSS 3.2 >40 V in pump step AQ2.1 -DSS 3.2 240 V NTC not measurable Pump DP2.1 -DP2.2 240 V Doorlock DSS3.1 -DSS 3.3 240 V Pressostat E4 - E2 240 V - empty PR2.1 - E2 240 V - full PR2.2 - E2 240 V Valve (Rast 2,5) V2.1 - V2.2 >170 V Options not measurable Display module Pi5.1 - Pi5. 5 V Pi5.4 - Pi5.5 12 V Motor Type MCA38/64 - 148 t.f. WHE 3 Belt ratio i = Resistance contacts 6-7 4-5 2-3 1-3

1 : 15.9 68.7 ± 7% 2.25 ± 7% 2.04 ± 7% 0.84 ± 7%

Single connector HE2.1 - HE2.2 Heating element PS2.1 - PS2.2 Pressostat SM3.2 - SM3.3 Mains switch (3 fold connector) Program 32 positions
Step Pre wash Main wash Rinse Spin Stop Cotton / Colour 02-06 07-21 22-28 29-31 32 Easy care 03-06 12-21 22-28 29-31 32 Delicate 04-06 14-21 22-28 29-31 32 Wool 17-21 22-28 29-31 32 Silk 18-21 22-28 29-31 32

Temperature/Spin Speed Selector Switch Positions Nominal voltage Value of resistors : 1-2-3 4-6 5-6 Position 1 Position 2 Position 3 Position 4 Position 5 Position 6 Position 7 7 5 V

internal shunt internal shunt <10 0.68 ± 5% k 1.10 ± 5% k 1.80 ± 5% k 2.70 ± 5% k 3.60 ± 5% k 4.70 ± 5% k

WHIRLPOOL CONSUMER SERVICES
EXPLODED VIEW - CABINET

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WHIRLPOOL CONSUMER SERVICES
EXPLODED VIEW - DRUM

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WHIRLPOOL CONSUMER SERVICES
PARTS LIST
Item 001 0 002 0 011 0 021 0 024 0 025 0 030 0 040 0 050 0 061 0 061 1 061 2 061 3 081 0 084 0 086 1 086 2 110 0 130 0 130 1 131 0 131 1 131 2 135 1 135 2 135 3 140 0 143 0 144 0 191 0 191 0 191 1 191 2 200 1 200 2 200 4 220 0 271 0 272 0 272 2 272 3 292 0 301 0 303 0 331 0 Part No 4819 440 19716 4812 440 19343 4819 462 48472 4819 440 19715 4812 440 18998 4812 440 19817 4812 440 19816 4812 417 18787 4819 440 19714 4812 466 88458 4812 466 88459 4819 310 39227 4819 310 39228 4812 529 18038 4812 466 58001 4812 401 18413 4812 401 18412 4812 498 18139 4812 417 28047 4812 417 28048 4812 417 28046 4812 417 28045 4812 492 58022 4812 498 18137 4812 491 48004 4812 290 68153 4812 450 68219 4812 440 19782 4812 440 19589 4812 460 68527 4812 460 68532 4812 492 18017 4819 530 58059 4812 418 18226 4812 418 18228 4812 290 88054 4819 418 18339 4812 358 18056 4812 528 58027 4812 532 18024 4812 505 18371 4812 530 58101 4812 452 11103 4812 498 78177 4812 414 58104 Description Cabinet Drain pump flap Foot Front Panel, rear Support control board Table top Hinge Plinth Counter weight upper Counter weight front Mounting kit, weight top Mounting kit, weight bottom Shock absorber upto 1200 Silent block (Suspension spring mount) Holder Shock absorber Stopper Handle, door white Plate, door lock Plate, doorlock lower Lock door Pin door lock Spring door lock Knob door safety Spring Holder, adjust. door safety Door glass Glassdoor frame VBL WH Frame, door glass DE-WT Door bellow standard Door bellow, grease resistance Strap Ring Tub front Tub 48l, 600/1000" Clamp for tub WH Drum V-ribbed belt WH 1250 J5 Pulley DIAM.298 Washer Nut M 12 Gasket Tub Control panel Handle, drawer Knob timer

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WHIRLPOOL CONSUMER SERVICES
PARTS LIST (Cont.)
Item 332 0 333 0 335 0 337 0 339 0 341 0 351 0 400 0 409 0 421 0 430 0 451 0 480 0 490 0 491 0 500 0 503 0 571 0 573 0 581 0 620 0 621 0 621 1 622 0 630 0 691 0 700 0 701 0 701 1 702 0 702 1 707 0 707 1 707 2 707 3 708 1 711 0 712 0 713 0 717 0 717 1 717 2 717 3 717 4 717 5 Part No 4812 513 18103 4812 513 18104 4812 414 58107 4812 101 48002 4812 413 48305 4812 414 58132 4812 134 18011 4819 361 58264 4812 362 48004 4812 121 18142 4812 310 38525 4812 259 28765 4812 321 78109 4812 310 18404 4812 321 28367 4812 282 18981 4812 239 58004 4812 281 28382 4812 271 28449 4812 271 28441 4819 410 28998 4819 410 29004 4819 276 18366 4812 413 48279 4812 280 58026 4812 282 18702 4812 530 28869 4819 530 28848 4819 466 69704 4819 530 29019 4819 530 28971 4812 526 48031 4812 526 48028 4812 526 48034 4812 526 48035 4812 530 48143 4819 418 79434 4812 418 68198 4812 418 88019 4819 321 28092 4812 321 38013 4812 321 38012 4812 278 88018 4812 492 38359 4812 233 18004 Description Button options Button on/off Knob thermostat Knob, potentiometer 1000 Adaptor for button Indication disc Lamp Motor MCA 38/64 WHE2 Brush, carbon, motor CESET Interference filter 1,00 µF Pump, drain with thermal protection Heating element 240V with NTC Cable Motor SC1 PP Kit cable, mains 5m 3x1,5\ Strain relief Timer SC1 (DL,EC,RW,IR,RH,EI) Indication unit time delay 4 LEDS Valve, magnet cold Valve, magnet hot Pressostat Switch options Switch ON/OFF Switch, start Selector, switch Temperature/Spin Door lock 3 TABS Sensor NTC (SC1) Hose, inlet hot Hose, inlet Gasket and filter Hose internal Hose, inlet internal Nozzle distribution Nozzle Nozzle hot Nozzle hot Bend Dispenser Drawer 3 Compartment VBL Flap detergent container Bowden cable Lever, nozzle Holder, adjustable Slide Spring , nozzle Cam 3 Compartment incl. adaptor

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WHIRLPOOL CONSUMER SERVICES
PARTS LIST (Cont.)
Item 718 0 718 1 753 1 754 0 754 1 754 2 760 0 781 0 782 0 787 0 787 2 794 5 900 0 900 1 900 2 900 3 900 4 900 5 900 6 900 7 900 8 900 9 901 3 910 5 930 0 941 0 941 1 953 0 961 0 965 0 993 0 993 3 Part No 4812 526 48051 4812 418 88018 4819 418 68234 4812 530 28826 4812 530 28832 4812 530 28829 4812 480 58105 4819 530 28847 4812 530 28827 4812 530 28813 4819 401 18868 4812 530 58095 4812 255 18204 4812 290 88049 4812 290 88077 4812 401 18446 4819 401 18872 4819 401 18529 4812 401 18444 4812 255 18205 4819 401 18823 4819 404 78449 4812 401 18549 4812 502 18516 4819 492 38139 4812 520 28001 4812 520 28002 4812 530 58097 4819 532 68829 4812 466 68545 4819 530 29028 4812 395 58004 Description Siphon Accessory Chamber, air Drain hose Lock eco Flange eco Filter set pump Hose, drain Hose pressostat Steam hose Clamp, hose 26,8 mm Gasket air trap Holder hose outlet Bracket Cable clamp Cable clamp Clamp, hose Clamp, hose Support heating element Holder pressostat Clamp Support Clamp, hose Screw 4,2 x 13 Spring suspension Bearing, ball 6205 2Z C3 Bearing, ball 6203 2Z C3 Shaft seal 800-1000 Spacer Cover BK/WH Bow Tool

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WIRING DIAGRAM

WHIRLPOOL CONSUMER SERVICES

00 11 22 33 44 55 66 77 88 99 45

Black Brown Red Orange yellow Green Blue Violet Grey White Yellow/Green

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CIRCUIT DIAGRAM

DP DSS HE IF M OPT PL PR

WHIRLPOOL CONSUMER SERVICES

SET SLT SM TI TIM V VHF

Drain pump Door safety Switch Heating element Interference filter Motor, drive Switch, options Pilot lamp Pressostat (Pressure switch) Sensor, temperature Selector, temperature Switch, mains Timer Timer motor Valve, cold fill Valve, hot fill

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WHIRLPOOL CONSUMER SERVICES
PROGRAM DIAGRAM - Cotton

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WHIRLPOOL CONSUMER SERVICES
PROGRAM DIAGRAM - Synthetic

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WHIRLPOOL CONSUMER SERVICES
PROGRAM DIAGRAM - Delicate

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WHIRLPOOL CONSUMER SERVICES
PROGRAM DIAGRAM - Wool and Silk

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WHIRLPOOL CONSUMER SERVICES
PROGRAM DIAGRAM - Spinning Profiles

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WHIRLPOOL CONSUMER SERVICES
FAULT DIAGNOSIS
1. 2. 3. 4. 5.

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The diagnostic tests must be performed on the machine without a wash load because the out of balance detection system is disabled. Ensure the On/Off button is out (Off) and set the timer knob to "D" (Drain) Set Speed control to 1000 Set Temperature to 30°C. (May be set higher, see Step 6 in Table over). Press : a) "Eco" button b) "Rapid" button c) "Intensive rinse" button d) "Rinse hold" button e) "Easy ironing" button

These five buttons should now be in. 6. 7. Press the On/Off button in (On) and wait for the pump to start. Allow the machine to pump away any water. Press the "start delay" button twice and the timer will advance to a position between 2 and 3. Each of the time delay indicator LED's will illuminate momentarily in turn. This is Step 1 in the table over

Notes: 1. Each step of the test can be advanced by pressing the button in the next line of the "Advance to step by pressing :" column without waiting for the step to complete. e.g. When the machine starts to fill in Step 1, the Eco button can be pressed to advance to Step 2 without the 60 second fill. 2. 3. 4. Once water has started to enter in Step 6, each subsequent step can be advanced by pressing the Time delay button once. If this method is used for every step, the fill at Step 6 will be warm and not cold. If insufficient water has entered the machine, the pressure switch will not operate and hence the element will not operate. Also if the pressure switch has not operated, the machine will spin with some water still visible in the basket at Step 9.

WHIRLPOOL CONSUMER SERVICES
TEST SEQUENCE
Step Advance to step by pressing : (See Note 1) Pump Out Temperor Fill Via : ature Time Drum Rhythm Component(s) Checked

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Comments

1

Begin test by Prewash pressing Time delay twice Eco button once Timer advances past 3 Rapid button once Timer advances 1 step Intensive rinse button once. Timer advances 1 step Rinse hold button once. Timer advances to 5 Easy ironing button once. Timer advances to 9 and then past 10 after fill Timer advances automatically 3 steps Timer advances automatically past A Prewash Prewash Prewash Main wash Main wash Main wash Fabric softener

Cold fill

2 3 4 5 6

Cold fill Cold fill, heater on Cold fill, heater off Cold fill, heater off Cold fill, heats to set temperature Cold fill, heater off Cold fill

7 8 9

60 s (fill) Stationary Start delay button, If test fails to start, check Time delay LED's NTC or Start button. If Eco button is not & NTC pressed, the machine will pump out and stop 60 s (fill) Stationary Eco button and If Rapid button is not prewash fill pressed, the machine will pump out and stop If Intensive rinse button is 60 s (fill) Stationary Rapid button, not pressed, the machine heating element, will pump out and stop NTC 60 s (fill) Stationary Intensive rinse If Rinse hold button is not button pressed, the machine will pump out and stop 60 s (fill) Stationary Rinse hold button, If Easy ironing button is main wash fill not pressed, the machine will pump out and stop. 60 s (fill) 10 s on, Easy iron button, If the test is advanced 6 s off heater, NTC before the completion of each step the drum rhythm will change. 60 s (fill) 10s on, Heater termination 6s off 60 s fill, 10s on, Pump out 6s off Drain pump Spin for 300 s, then advances past C, stops 0 led illuminates.

Timer advances Pump out automatically past B

Pump out Spin max Main motor speed

The test sequence can be terminated at any time by pressing the On/Off switch to Off, setting the timer on "D" and pressing the On/Off switch to on. The pump will run and then the timer will rotate to the Stop position. If a failure is detected during the test sequence the timer will : 1. Initiate the safety step routine : A. Drain pump runs until pressure switch resets plus 30 seconds. I. II. III. 2. Main motor is turned off. Water inlet valves are turned off. Element is turned off

Stop the machine but does not give a visual signal to indicate a fault.

WHIRLPOOL CONSUMER SERVICES
ADJUSTING DISTRIBUTION NOZZLE

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1. Select any COTTON wash cycle with the prewash off and wait until water begins to enter machine. 2. Turn the machine off at the power point. 3. Remove the machine lid. 4. Adjust the lever until the red pointer is over the index mark. 5. Replace the machine lid, turn on the power, open the detergent drawer slightly and make sure that water is only entering the main wash (middle) compartment and that no water is entering the fabric softener compartment.

Index Mark Adjustment Lever

WHIRLPOOL CONSUMER SERVICES
TIMER CONNECTIONS

Model AWM5100
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