Text preview for : CX65_Level_2.pdf part of Siemens CX65 CX65 Level 2 Local Service Organization Service Manual



Back to : CX65_Level_2.rar | Home

Local Service Organization Service Manual
BE INSPIRED

CX 65

Our innovation shapes the future

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Table of Contents
1 2 3 4 5 6 7 8 9 10 11 12 13 GPRS (GENERAL PACKET RADIO SERVICE)..........3 K JAVA APPLICATION.........................................................................4 KEY FEATURES..................................................................................5 COMPARISON WITH PERVIOUS PRODUCT.............................................7 ACCESSORIES....................................................................................8 UNIT DESCRIPTION CX65....................................................................10 DISASSEMBLYOF CX65.......................................................................14 REASSEMBLY OF CX65......................................................................17 MOBILE SOFTWARE PROGRAMMING..................................................18 SIEMENS SERVICE EQUIPMENT USER MANUAL...................................21 JPICS INTERNET...............................................................................22 INTERNATIONAL MOBILE EQUIPMENT IDENTITY, IMEI...........................28 GENERAL TESTING INFORMATION......................................................29

Annex 1.....................................................................................................34 Annex 2.....................................................................................................35

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 2 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

1

GPRS (General Packet Radio Service)

GPRS is a new non-voice value added services that allows information to be sent and received across a GSM mobile telephone network. It supplements today's Circuit Switched Data (CSD) and Short Message Services (SMS). GPRS involves overlaying a packet based air interface on the existing circuit switched GSM network. This gives the option to use a packet-based data service. The information is split into separated but related "packets" before being transmitted and reassembled at the receiving end. Theoretically, maximum speeds of up to 171.2 kilobits per second (kbps) are achievable with GPRS using all eight timeslots at the same time. This is about 3 times as fast as the data transmission speed possible over today's fixed telecommunications networks and 10 times as fast as current Circuit Switched Data services on GSM networks.

Example: Cell with 1 Frequency channel: 1 physical channel for signaling, 4 physical channels for Circuit switched and 3 physical channels for Packet switched.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 3 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

2

K-Java Application

Java-based game system Java Application Manager (JAM) Application launcher download manager. and yes

Supports HTTP-based OTA download of applications over GPRS and CSD. RAM for Java applications Available RAM for Java applications (i.e. Program code and data) during application runtime: Minimum 100 Kbytes (Has to be taken as working assumption for application development). Goal: 145 Kbytes as SL45i (not committed) MIDP 1.0, CLDC 1.0 As SL45i, including performance optimizations from SL45i-Infusio. Proprietary API extension as SL45i. Including `Siemens Game API' Sl45i: only CSD yes yes

`OEM extensions'

yes

HTTP API over GPRS

yes

3

Key Features
Siemens Technical Support Centre Page 4 of 35 Internal Use Only

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Bands Battery

· · · · · · · ·

Triple Band E-GSM 900 / GSM 1800 / GSM 1900 GPRS Multi Class 10 Li-Ion Battery Pack Nominal Voltage : 3.7V Nominal Capacity : 800 mAh GSM Capacity : 700 mAh Power Input : 1.8A (0.6 ms) / (4 ms) Cut-off Threshold : 3.2V

Stand-by Time Talk Time

· Approx. 250 h / Li-Ion (measured at BSPAMFRMS = 9; Number of neighboring cells = 0) · Best case approx. 5 hours (lowest output level with DTX · Worst case approx. : 2.0 hours (highest output level with DTX) Condition for DTX : 40% user talk time
· ·

SIM Card

Small ("Plug In") 3V SIM card (Phase II) To insert the SIM card, the battery pack must be removed. A triple band PIFA antenna will be an integral part of the mobile phone. EGSM: -102 dBm (-104dBm-15.2) (Specification; static & with fading) PCN : -102 dBm (Specification; static & with fading)

GSM Antenna Receiver Sensitivity

·

· ·

The reception sensitivity must comply with the corresponding GSM recommendations in all operating conditions (temperature, battery level ...).
· ·

EGSM: measurements according typical sensitivity are not yet available. PCN: measurements according typical sensitivity are not yet available

Measurement values are referred to the external antenna connector.

Transmitter Power

· ·

EGSM: nominal 2W (Specification: Class 4 Mobile phone) PCN: nominal 1W (Specification: Class 1 Mobile phone)
Siemens Technical Support Centre Page 5 of 35 Internal Use Only

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Transmitter output characteristics is according to GSM 11.10 specification implying all specified operating conditions (temperature, battery level ...). Transmitter set points will be specified for GSM and PCN when typical values and statistical values become available. Speech Codec Temperature Range Display · · · · · · · · · · · · · · · · · · Acoustics Internet Access Camera
· ·

Triple Rate (HR/FR/EFR) and Adaptive Multi Rate are available as standard -100C to +550C (Normal operation) -300C to +850C (Storage capability) Type: Full Graphic Resolution: 132 x 176 Pixel Color depth: 65K Technology: TFT Active area / mm: 29.5 x 20.0 Visible area / mm: max. 33.0 x 23.2 Illumination: White LED Contrast: Adjustable Frame rate: 15 frames/seconds Partially bridgeless 12-digit block (0-9, #, *) and two function keys (SEND, END) in one block with small letters. ON/OFF key combined with the END key; the symbol _ (I inside O) is used as a symbol for ON/OFF. 2 soft keys Illumination color : White LED 6 white LEDs for keypad (2 white LEDs for night-design) Comfortable earpiece Omni-directional microphone Wap 2.0 Dual stack Integrated camera with attachable flash Sensor with VGA resolution: Choice of two resolutions:160 x 120 pixels and 640 x 480 pixels Photo can be viewed on the mobile's display USB, Serial, and IrDA L55 Tuna R65 Ulysses Triple Band ­ EGSM 900 / Triple Band ­ EGSM 900 / 1800 / 1900 1800 / 1900 Up to 250 H Up to 300 H
Siemens Technical Support Centre Page 6 of 35 Internal Use Only

Keypad

· · · ·

Connectivity

·

4

Comparison with Previous Product

Feature Supported Systems Stand-by Time
Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Talk Time Battery Type / Capacity Weight Volume Length Width Thickness SIM Antenna Full Rate Half Rate Enhanced Full Rate AMR Fax / Data GPRS Keypad Illumination Display Display Illumination Ringer Volume Level

Up to 5 H Li-Ion Battery Pack Nominal Cap. : 700 mAh Approx. 84 g Approx. 69 cm3 101 mm 44 mm 18 mm Plug-in 1.8V/3 V Integrated Yes Yes Yes Yes Yes Yes, Class 8 Yes FSTN full dot matrix, 5 lines graphic Amber Min. 95 dB(A) @ 5 cm Typ. > 100 dB(A) @ 5 cm

Up to 6 H Li-Ion Battery Pack Nominal Cap.: 800 mAh Approx. 90 g Approx. 80 cm3 108mm 45 mm 18 mm Plug-in 1.8V/3 V Integrated Yes Yes Yes Yes Yes Yes, Class 10 Yes TFT White Min. 95 dB(A) @ 5 cm Typ. > 100 dB(A) @ 5 cm

5

Accessories
Part number L36280-Z4-C404
Siemens Technical Support Centre Page 7 of 35 Internal Use Only

For CX65, the following accessories will be available. Description Power Supply EU
Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Travel Charger EU CD ROM CX65 Travel Charger (UK) ETC-500 Travel Charger (UK) ETC-510 Headset with PTT HHS-510 Data Cable USB DCA-510 Tour Case FCT-650 C60/A60/CF65/CX65/CXT65 Data Cable USB DCA-540 SX1/CX65/CXT65/CXV65

L36280-Z4-C410 L36453-Z5-C281 L36880-N5601-A104 L36880-N5601-A105 L36880-N5601-A108 L36880-N5601-A111 L36880-N5601-A149 L36880-N6501-A102

Note: Visit the Communication Market for updated accessories: https://communication-market.siemens.de/

5.1 CX65 Interface to accessories
The phone has a fully compatible interface to accessories. The connectors (I/O and RF) are identical to the L55 Family (C55, S55, A55/52, SL55, M55, and MC60).

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 8 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Mechanical interfaces are defined on the mobile phone to make sure that the accessories are compatible across the whole L55 platform.

Slim Lumberg I/O Connector

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 9 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

6

Unit Description of CX65

The CX65 Ulysses is designed as a two-PCB phone with exchangeable upper-cover, exchangeable battery-cover and exchangeable keypad. The upper- and the battery-cover are lacquered plastic-parts (1-shot-molding; 1 colour), Lower-Case will not be lacquered (1-shot-molding).

6.1

Exploded View of CX65
Siemens Technical Support Centre Page 10 of 35 Internal Use Only

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Display Lens

Upper Case Assembly Keypad

SAR Frame

Screws Metal Dome Foil

Display Module Camera Module Antenna Assembly

MMI PCB PCB

Microphone Vibra Motor

Lower Mounting Frame

Battery Pack Battery C

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 11 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

PCB Top Side

LCD Module Speaker / Receiver

PCB Camera Module

PCB Top Side
Earpiece

Camera Module

PCB

Display Module

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 12 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

CX65 Final Assemblies:
Upper Cover Keypad

Inner-Block

SIM-Card Battery Pack Battery Cover

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 13 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

7

Disassembly of CX65

Note: ESD concept; the internal circuits will be more susceptible to ESD because of the use of exchangeable housing. The construction of the internal block must be/is designed, in the best possible way, to protect the circuit against sparks. The keypad must be completely closed to prevent any occurrence of an ESD disruptive discharge. The SIM contacts may be open, thus reachable for ESD contact discharge. This could lead to damage or destruction of the E-Gold pins. It is a requirement for the service personnel to observe ESD protection rules while performing servicing the C60.

Step 1

Step 2

Front view of the CX 65

Back View of the CX 65

Step 3

Step 4

To remove the battery, lift the battery tab using your thumb as shown.

Push the SIM card upwards as indicated by the arrow.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 14 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual Step 5 Step 6

Remove the front cover using an opening tool.

To remove the Upper cover, gently pull the cover upwards from the side of the phone while holding firmly the lower case as shown.

Step 7

Step 8

The keypad can be separated from the front cover.

To remove the SAR frame and Light Guide assembly from the lower mounting frame, unscrew the 6 screws (as indicated) with a T5 Plus screw driver (set Torque = 16 cNm).

Step 9

Step 10

The RF board (PCB) can be seen after removing the SAR Frame and Light Guide assembly.

Separate Display module from the RF board and place it on an ESD safe material

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 15 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual Step 11 Step 12

Separate the Earpiece and the Camera module from the RF board.

Remove the Vibra motor and MIC from the lower housing.

Step 13

Fully disassembled CX65

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 16 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

8

Reassembly of CX65

For the reassembly of the CX65, reverse the disassembly procedures from Step 13 to Step 1. However there are some areas to be taken note of during reassembling of the phone. During the installation of the SIM card, make sure that the SIM card is inserted properly and that the golden contact area is facing downwards. Insert the SIM card downwards to lock the SIM card into position.

Installation of the SIM card

During the installation of the battery, make sure that the hinges are properly in place (See picture below). Otherwise the battery will not be able to fit into the phone properly.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 17 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

9

Mobile Software Programming

The common mobile software available is divided into language groups. However, this software does not contain the specific settings, such as ringing tones, greeting text, and short dial list etc., required by the operator or service provider. Therefore, it is common to have some menu item(s) differ in different variants or are not visible at all. These settings are stored in different memory area of the mobile and will be activated depending on the customer specific model or variant of the phone by a separate test step during the production process. Due to this separation of common mobile software and customer specific initialization, it is possible to fulfil the demands of the market requiring customization and flexibility. As a consequence the software programming process in the LSO is divided into two different steps as followed:
- Software update to actual version and appropriate language group - Programming of CUSTOMER SPECIFIC INITIALIZATION

Figure 1. CX65 Software Programming Setup

9.1 Mobile Software Updating
Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC Siemens Technical Support Centre Page 18 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

The software of the mobile, R65 series is loaded from a PC directly. Hardware interconnection between the mobile and the PC is shown in Figure 1. Because of the new type of external connector used in X55 series (Slim-Lumberg type) an additional adaptor cable between mobile and boot adaptor is required. Table 1 listed all the hardware requirements If you use the battery dummy, make sure that the power supply voltage is correctly adjusted.

Description Bootadapter 2000 incl. AC-Adapter, serial cable and mobile connection cable IBM Compatible PC ­ Pentium Adapter cable ­ Slim Lumberg to Old

Part No. L36880-N9241-A200 F30032-P226-A1

TABLE 1. EQUIPMENT LIST FOR SOFTWARE PROGRAMMING

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 19 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

9.2 Flow Chart for Software Upgrading
Plug in the Boot Adaptor to the PC and Mobile Start the SWUP program S/W upgrading in progress

Connec t the AC adaptor to the Boot Adaptor

Select & Execute the "Mobile S/W"

ERROR? NO

YES

P o we r u p B o ot Adaptor & check LED.

ERROR? YES

NO

TEST Mobile

OK? NO

YES

Check H/W setup = S/W

Take note of error and repeat process

Check AC Adaptor

OK?

Feedback Error to Tech. Supp. Dep

YES

OK? NO

Correct Settings

END

Faulty AC Adaptor

Faulty Boot Adaptor

FLOW CHART FOR S/W PROGRAMMING PROCESS
Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC Siemens Technical Support Centre Page 20 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

10

Siemens Service Equipment User Manual

Introduction Every LSO repairing Siemens handset must ensure that the quality standards are observed. Siemens has developed an automatic testing system that will perform all necessary measurements. This testing system is known as: Siemens Mobile Service Equipment Using this system vastly simplifies the repair of the phones and will make sure that: 1. All possible faults are detected 2. Sets, which pass the test, will be good enough to return to customer. Starting from the P35 Series, Siemens will introduce a simpler and faster testing platform for testing a repaired Siemens mobile phone. The testing platforms are either base on R&S CMD 53/55 or CTS55 GSM test set. There is also test software under development for testing with the Wavetek 4201S and the 4107 GSM test set. Level 2.5 service software is also under development for more elaborate testing for the repair for the L55 series mobile phone.

THE LSO WILL HAVE TO PURCHASE THE SYSTEM, CHOOSING BETWEEN THE COMPLETE PACKAGE AND SUB-SET OF IT. A FULLY AUTOMATIC TEST PROCEDURE IS ONLY POSSIBLE IF THE COMPLETE SYSTEM IS INSTALLED.

Make sure that your CTS firmware is Version 3.01 or higher. For CMD 55 it must be Version 4.03 and higher. Please check with the Service Info SB_0500 for the CTS/CMD Hardware Options.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 21 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

11

JPICS (Java based Product Information Controlling System)

Overview The following functions are available for the LSO:
· · · · ·

General mobile information Generate PINCODE Generate SIMLOCK-UNLOCK-Code Print IMEI labels Lock, Unlock and Test the BF-Bus

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 22 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

The access to the JPICS server which is located in Kamp-Lintfort is protected by chip card and in addition using secure socket layer (SSL) connection. The JPICS server is only available for authorized users with a specially coded chip card. These chip cards and the administration of the JPICS web server and the PICS database-server can only be provided by the JPICS-TRUST-Center of the responsible department in Kamp-Lintfort. In case of any questions or requests concerning chip cards or administration of the databases please ask your responsible Siemens Customer Care Manager.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 23 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Installation overview The following installation description assumes that a web browser is already installed. JPICS is tested with the following browsers 1. Internet Explorer Version 5.5 and higher 2. Netscape Version 6 and higher For further information regarding supported browsers, browser version and supported operating systems, see the Sun FAQ's. Here is a step by step instruction to install all the required components: It is necessary to follow this order! 1. Card reader (Omnikey) 2. CardOS interface (Siemens) 3. JPICS Certificates 4. Java Plugin JVM/JRE (Sun) 5. Java additional components Every user is responsible for a proper installation matching the license agreements. For installation and further access you need the following: 1. The JPICS Installation-CD 2. A chip card. Chip cards can be ordered via your responsible Customer Care Manager within Siemens. 3. A supported chip card reader (Smarty or Siemens B1) in order to access your chip card. Remark: We recommend using Siemens B1 reader. Similar device to B1 is Cardman 9010.

Generate Codes
Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC Siemens Technical Support Centre Page 24 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

In the module "Generate Codes"you can choose to generate: - Master ­ Phonecodes - Simlock Unlock ­ Codes Master - Phonecodes The Master ­ Phonecode is used to unlock blocked mobiles. Master ­ Phonecodes can only be supplied for mobiles which have been delivered in a regular manner.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 25 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Simlock Unlock - Code The Simlock-Unlock-Codes can only be generated if the following conditions are given: - Mobile must have an active Simlock inside. - The user must be given the authorization to obtain Simlock Unlock- Codes for the variant of the operator to which the mobile was delivered last time.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 26 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Printing IMEI label The module "Print IMEI label" offers the possibility to re-print IMEI labels for mobiles again.

You are able to print 1 label in just one step. To prevent that misaligned labels are being printed, the setting "Print test labels = setting and print the correct label. Hint: For correct printing of IMEI labels you must have a Zebra ­ label printer with special material that fits for label printing. This printer has to be connected to local LPT1 printer port (also see Installation of IMPRINT) and MUST feature a printing resolution of 300dpi. " is activated as default. After having printed a well-aligned test label you can uncheck the

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 27 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

12

International Mobile Equipment Identity, IMEI

The mobile equipment is uniquely identified by the International Mobile Equipment Identity, IMEI, which consists of 15 digits. Type approval granted to a type of mobile is allocated 6 digits. The final assembly code is used to identify the final assembly plant and is assigned with 2 digits. 6 digits have been allocated for the equipment serial number for manufacturer and the last digit is spare. The part number for the C60 is S30880-S5850-Axx-x where the last 4 letters specify the housing and software variant. C60 series IMEI label is accessible by removing the battery. Re-use of IMEI label is possible by using a hair-dryer to remove the IMEI label.

On this IMEI label, Siemens has also includes the date code for production or service, which conforms to the industrial standard DIN EN 60062. The date code comprises of 2 characters: first character denotes the Year and the second character denotes the Month. For example: M3 CODE M N P R S YEAR 2000 2001 2002 2003 2004 MONTH MARCH APRIL MAY JUNE JULY CODE 3 4 5 6 7

TABLE 2 DIN EN 60062 DATE CODE

To display the IMEI number, exit code and SW/HW version, key: *#06#.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 28 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

13

General Testing Information

General Information The technical instruction for testing GSM mobile phones is to ensure the best repair quality. Validity This procedure is to apply for all from Siemens AG authorized level 2 up to 2.5e workshops. Procedure All following checks and measurements have to be carried out in an ESD protected environment and with ESD protected equipment/tools. For all activities the international ESD regulations have to be considered. Get delivery: Ensure that every required information like fault description, customer data a.s.o. is available. Ensure that the packing of the defective items is according to packing requirements. Ensure that there is a description available, how to unpack the defective items and what to do with them. Enter data into your database: (Depends on your application system) Ensure that every data, which is required for the IRIS-Reporting is available in your database. Ensure that there is a description available for the employees how to enter the data.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 29 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Incoming check and check after assembling: !! Verify the customers fault description!! After a successful verification pass the defective item to the responsible troubleshooting group. If the fault description can not be verified, perform additional tests to save time and to improve repair quality. - Switch on the device and enter PIN code if necessary unblock phone. - Check the function of all keys including side keys. - Check the display for error in line and row, and for illumination. - Check the ringer/loudspeaker acoustics by individual validation. - Perform a GSM Test as described on page 34. Check the storage capability: Check internal resistance and capacity of the battery. Check battery charging capability of the mobile phone. Check charging capability of the power supply. Check current consumption of the mobile phone in different mode. Visual inspection: Check the entire board for liquid damages. Check the entire board for electrical damages. Check the housing of the mobile phone for damages. SW update: Carry out a software update and data reset according to the master tables and operator/customer requirements. Repairs: The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals. If special equipment is required the service partner has to use it and to ensure the correct function of the tools. If components and especially soldered components have to be replaced all rules mentioned in dedicated manuals or additional information e.g. service information have to be considered

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 30 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

GSM Test: Connect the mobile/board via internal antenna (antenna coupler) and external antenna (car cradle) to a GSM tester. Use a Test SIM. Skip GSM 900/GSM1800 or GSM1900 test cases if not performed by the mobile phone.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 31 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 32 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Final Inspection: The final inspection contains: 1) A 100% network test (location update, and set up call). 2) Refer to point 3.3. 3) A random sample checks of: - data reset (if required) - optical appearance - complete function 4) Check if PIN-Code is activated (delete the PIN-Code if necessary). Basis is the international standard of DIN ISO 2859. Use Normal Sample Plan Level II and the Quality Border 0,4 for LSO. Remark: All sample checks must be documented.

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 33 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Annex 1
Test SIM Card There are two different "Test SIM Cards" in use: 1) Test SIM Card from the company "ORGA" Pin 1 number: PUK 1 : Pin 2 number: PUK 2 : 0000 12345678 0000 23456789

2) Test SIM Card from the company "T-D1" Pin 1 number: PUK : Pin 2 number: PUK 2 : 1234 76543210 5678 98765432

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 34 of 35 Internal Use Only

SIEMENS PTE LTD
CX65 Level 2 Service Manual

Annex 2
Battery Date Code overview

Varta Date code example
Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

N 9 A VA
Supplier Code (Maker's marking)

Hitachi / Maxwell Date code example
Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

N 9 A MX
Supplier Code (Maker's marking)

Sanyo Date code example
Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

N 9 A SY
Supplier Code (Maker's marking)

NEC Date code example
Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

N 8 A NT
Supplier Code (Maker's marking)

Panasonic Date code example
Year (N:2001, O:2002...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

O N A PAN
Supplier Code (Maker's marking)

Sony Date code example
Year (O:2002, P:2003...) Month (1:Jan, 2:Feb,...9:Sep, O:Oct, N:Nov, D:Dec) Revision Letter (A, B,...)

P N A SO
Supplier Code (Maker's marking)

Copyright © Siemens Pte Ltd. All Rights Reserved ICM MP CCQ ASP/ASC

Siemens Technical Support Centre Page 35 of 35 Internal Use Only