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CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products

Model: VPL-W400Q No. 452
Subject: Data Changed By Reset In Factory Mode Date: February 22, 2000


Symptom:
(172X) The R, G, B V-COM set up data may change when a reset is performed in factory
mode.



Solution: To correct this condition:

1. Make a note of V-COM data before resetting the device.
2. Reenter V-COM data after reset.
3. In case where data is not noted before resetting, perform the V-COM
adjustment in section 3 of the service manual.


Note: This information affects units with firmware version 1.10 and earlier. To confirm version
number, go to Set Information in the Service Mode of the main menu.


Serial Number Range
2,000,001-2,000,370




Reference: SB B & P 301997025 PRINTED IN USA