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S CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products
Model: KV-32HS20, KV-32XBR400, KV-32XBR450, No. 534
KV-36HS20, KV-36XBR400, KV-36XBR450
Subject: Cabinet Buzz Or Rattle At Power On. Date: May 9, 2001
Symptom:
(6143) Degauss coil vibration during degauss operation at power on causes a buzzing or
rattling noise to be heard from the cabinet. This noise is beyond the normal hum that
is briefly heard during the degauss operation.
Solution: If the customer complains of this symptom, install cushions around the degauss coils
at the top and bottom of the set.
QUANTITY DESCRIPTION PART
REQUIRED NUMBER
2 CUSHION, DEGAUSS COIL 4-084-728-01
Adhesive side. Cushion.
Adhesive side.
Cushion.
Step 1: Position a cushion below the top and bottom degauss coils as shown.
Make sure the cushions are equally centered from left to right.
Reference: VEA TV2001-11 PRINTED IN USA
TV Products Service Bulletin No. 534
Step 2: Wrap the cushions around the degauss coil as shown.
Make sure top cushion is
centered with cabinet bosses.
Make sure bottom cushion is
centered with center rib.