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23xx Plus Forms Printer
User's Guide

Second Edition (October 1995)
The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions of the publication. Improvements and/or changes in the product(s) and/or the program(s) described in this publication may be made at any time. Publications are not stocked at the address given below; requests for publications should be made to your point of purchase. A form for reader's comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40511-1876, U.S.A. In the United Kingdom and Eire, send to Lexmark International, Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL73RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Lexmark is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.

© Copyright Lexmark International, Inc. 1993, 1995.
All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Greenwich, CT 06836.

Contents

Section 1 - Getting Started . . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printing the Demonstration Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connecting the Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting Up Your Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 IBM Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Epson Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 What to do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Section 2 - About Your Printer . . . . . . . . . . . . . . . 15
Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Description of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Front View of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Rear View of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Section 3 - Using the Operator Panel . . . . . . . . . . 29
Setting the Printer Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Stopping the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Advancing the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents

iii

Auto Tear-Off Set to On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 One Second Tear-Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Manual Tear-Off (Auto Tear-Off Set to Off) . . . . . . . . . . . . . . . . . . 32 Using the Park/Load Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Parking Continuous Forms and Loading Cut Forms . . . . . . . . . . . . . 33 Unparking/Loading Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . 34 Selecting or Locking a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Selecting or Locking a Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Disabling/Enabling the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Selecting Tractor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Section 4 - Changing Tractor Positions . . . . . . . . 37
Removing the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing the Pull Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Removing the Pull Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Installing the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Section 5 - Paper Loading . . . . . . . . . . . . . . . . . . . 45
Loading Cut Forms or Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Loading Cut Forms or Envelopes into the Manual Feed Door . . . . . 46 Loading Cut Forms or Envelopes With Continuous Forms . . . . . . . 49 Loading Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Loading Continuous Forms on the Push Tractor. . . . . . . . . . . . . . . . 53 Front Loading Continuous Forms Using the Pull Tractor. . . . . . . . . 57 Bottom Loading Continuous Forms Using the Pull Tractor . . . . . . . 62 Aligning the Left Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Setting the Forms Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Top-Of-Form (TOF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting TOF in a Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting TOF for Continuous Form Paper in Push Mode . . . . . . . . . . 72 Setting TOF for Continuous Form Paper in Pull Mode. . . . . . . . . . . 73 Setting TOF for Cut Forms and Envelopes . . . . . . . . . . . . . . . . . . . . 74 Auto Tear-Off (Set to On From Setup Menu) . . . . . . . . . . . . . . . . . . 75 Auto Tear-Off (Set to Off From Setup Menu). . . . . . . . . . . . . . . . . . 76 Auto Tear-Off (Set to One Second). . . . . . . . . . . . . . . . . . . . . . . . . . 76

iv

Contents

Section 6 - Using Setup Mode . . . . . . . . . . . . . . . . 77
How to Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Example of Changing a Language Setting . . . . . . . . . . . . . . . . . . . . 78 Example of Adjusting Bidirectional (Bi-Di) Alignment . . . . . . . . . . 80 Using the Forms Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Setting Up a Default Macro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Using the Macro Copy Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Setting Variable Form Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Setup Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Setup Selection Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Section 7 - Printer Options. . . . . . . . . . . . . . . . . . 121
Using the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Installing the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Changing the Auto Sheet Feeder Setting. . . . . . . . . . . . . . . . . . . . . 126 Loading Paper in the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . 128 Auto Sheet Feeder Printable Area (Automatic Mode) . . . . . . . . . . 134 Auto Sheet Feeder Printable Area (Manual Feed). . . . . . . . . . . . . . 135 Using the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Installing the Tractor 2 Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Parking Continuous Forms and Changing Tractor Feeders. . . . . . . 141 Loading Paper in the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . 142 Removing the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Tractor 2 Printable Area (Manual Feed) . . . . . . . . . . . . . . . . . . . . . 149 Installing the Serial Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Installing the 32 Kbyte Buffer Module . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Installing the Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Running the Printer Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Section 8 - Supplies . . . . . . . . . . . . . . . . . . . . . . . . 157

Contents

v

Section 9 - Troubleshooting and Maintenance. . 163
Checklist for Typical Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Checking the Status of Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Problem Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Removing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Appendix A - Notices . . . . . . . . . . . . . . . . . . . . . . 191
Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Appendix B - Statement of Limited Warranty . 201 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

vi

Contents

Getting Started
Section

1

To set up your new printer, refer to the step-by-step instructions that follow.

Unpacking
1 2
Remove the printer from the carton. Make sure you received the following items:

Getting Started

Reference Card

User's Guide

Ribbon Cartridge

Printer Registration Card Power Cord

Section 1: Getting Started

1

3

You will also need a printer cable (sold separately). See "Printer Options" on page 121 for parallel or serial interface cable part numbers available for your printer. Note: You must have the serial interface option installed to use a serial cable with your printer. See "Installing the Serial Adapter" on page 150 for more information.

4 5

Remove the packing tape on the top cover. Pull up the left and right latches on the top cover and remove the top cover from the printer.

Left Latch Right Latch

Getting Started

Top Cover

2

Section 1: Getting Started

6

Remove the two inserts from the printer. Also remove the red colored packing tape that holds the carrier in place within the machine. The tape is visible from the rear of the printer.

Rear View of Printer

Getting Started

7 8

Place the printer on a level surface with at least 50 mm (2 in.) of air space on all sides. Make sure the printer power switch is Off. Facing the printer, the power switch is on the right side, at the rear of the printer.

Note: Do not connect your printer to a power source or to your computer until you are instructed to do so.

Section 1: Getting Started

3

Installing the Ribbon Cartridge
1 2 3
Make sure the printer is Off. Remove the top cover. Set the forms thickness lever to position 7.
Forms Thickness Lever

Getting Started

4

Section 1: Getting Started

4

Install the ribbon cartridge.

a b

Fit the end of the ribbon cartridge in front of the printhead. Position the hole on the bottom of the cartridge over the pin in the printer.

If the pin in the printer does not fit into the hole, turn the ribbon advance knob clockwise until the pin fits into place.
The hole on the bottom of the print cartridge is directly under the ribbon advance knob. Ribbon

Pin

Getting Started

Rear View of Printer

Printhead

Section 1: Getting Started

5

5

Press down on the ribbon cartridge until it snaps into place on both sides.

Rear View of Printer

Getting Started

The ribbon density control knob has been preset to 1 (the knob is located on the ribbon cartridge). When print becomes light, turn the knob from 1 to 2 to increase darkness of print.

Latches

Ribbon Density Control Knob Ribbon Advance Knob

6

Section 1: Getting Started

6 7

Put the top cover back on the printer. Set the forms thickness lever to the appropriate setting (position 1 or 2 for one-part paper). If you are using other paper, see "Setting the Forms Thickness Lever" on page 68 for the correct setting.

Getting Started

Section 1: Getting Started

7

Connecting the Power Cord
1 2
Make sure the printer is Off. Connect the smaller end of the power cord to the printer.

Getting Started

Power Switch

3

Connect the other end of the power cord to a properly grounded electrical outlet.

Printing the Demonstration Sample
The following steps explain how to load a single sheet of paper so you can print the demonstration sample. If you want to load continuous forms, see "Loading Continuous Forms" on page 52.

8

Section 1: Getting Started

1

Set the forms thickness lever to 1.

2 3 4 5

Turn the printer On. Open the manual feed door. Pull up the paper support. Move the paper select lever up to the cut forms tion.
Paper Support

Getting Started

posi-

Power Switch

Manual Feed Door

Paper Select Lever

Section 1: Getting Started

9

6

Insert a single sheet of paper into the front of the printer using the paper guides to align the paper. The paper automatically loads to the first print line.

Left Paper Guide

Right Paper Guide

7
Getting Started

Press and release Alt + Macro.

The printer stops printing after the one-page demonstration print sample is ejected.

10

Section 1: Getting Started

Connecting the Parallel Cable
1 2 3
Turn the printer Off. Turn off the power on your computer. Connect the parallel cable. This cable is not supplied with your printer. Use an IEEE-1284 compatible parallel cable such as Lexmark part numbers 1329605 (10 ft. cord) and 1427498 (20 ft. cord).

Getting Started

Note: You do not need to attach a grounding wire to the computer.

Section 1: Getting Started

11

4

Fasten the clip wires to the parallel cable. You will hear a click.

5
Getting Started

Connect the other end of the parallel cable to your computer.

Setting Up Your Application Software
Now that you have set up your printer, make sure that it works with the application software (program) you want to use. Most programs let you specify the type of printer you are using so that the program can take full advantage of the printer's features. Follow the instructions that came with your application software to see what printer drivers are available with that specific program.

IBM Emulation Mode
If your printer is configured for IBM Mode (the factory default), select a printer from the printer selection menu of your application software, in the following preferred order.

12

Section 1: Getting Started

For 2380 Plus/2381 Plus users:

1 2 3 4 5 1 2 3 4 5 6 7

2380/2381 IBM Personal Printer Series II 2380 Plus/2381 Plus 4201/4202 IBM Proprinter III 4201/4202 IBM Proprinter II IBM ExecJet Printer Model 4072

For 2390 Plus/2391 Plus users: 2390/2391 IBM Personal Printer Series II 2390 Plus/2391 Plus 4212 IBM Proprinter 24P 2390 IBM PS/1 Printer 4207/4208 Proprinter X24/XL24 IBM ExecJet Printer Model 4072 2205 IBM PS/1 Printer

Getting Started

The printer driver you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 238X/239X family will support most, but not all, of the printer's capabilities. If your software does not allow you to select one of the printers in this list, you may need to customize your printer for Epson emulation mode. For help, see Table 7 on page 100 (238X printers) or Table 14 on page 109 (239X printers) to configure your printer in Epson mode.

Section 1: Getting Started

13

Epson Emulation Mode
If your printer is configured for Epson mode, select a printer from the printer selection menu of your application software, in the following preferred order: For 2380 Plus/2381 Plus users:

· ·

Epson FX850/Epson FX1050

For 2390 Plus/2391 Plus users: Epson LQ850/LQ1050

What to do Next
Getting Started
You have completed printer setup. To learn more about your printer, continue with "About Your Printer" on page 15.

14

Section 1: Getting Started

About Your Printer
Section

2

Lexmark's dot matrix Forms Printers come in 9 and 24-wire narrow-carriage (2380 Plus and 2390 Plus) and 9 and 24-wire wide-carriage (2381 Plus and 2391 Plus) models. Because we discuss four different models, your printer may look different from the one illustrated in this book. This section describes printer features such as Park/Load, which lets you feed cut-sheet forms and envelopes without removing the continuous forms.

About Your Printer

Features and Functions
Features and Functions
Carriage width

2380 Plus/2390 Plus Models 297 mm (11.7 in.)

2381 Plus/2391 Plus Models 419 mm (16.5 in.)

Cut forms Continuous forms 254 mm (10.0 in.) 406 mm (16.0 in.)

Section 2: About Your Printer

15

Features And Functions
Multi-speed printing

2380 Plus/2381 Plus Models

2390 Plus/2391 Plus Models

Fast Draft Draft Courier and Gothic Prestige, Presentor, Orator, and Script
Character spacing

350 characters per second (cps) 270 cps 67 cps (near-letter-quality mode) (not available on these models)

300 characters per second (cps) 210 cps 70 cps (letter-quality mode) 70 cps (letter-quality mode)

About Your Printer

Prints in 10, 12, 15, 17, and 20 pitch characters per inch (cpi), as well as proportional spacing. Fast Draft, Draft, Gothic, and Courier.

Prints in 10, 12, 15, 17, 20, and 24 pitch characters per inch (cpi), as well as proportional spacing. Courier, Prestige, Gothic, Presentor, Orator, Script, Draft, and Fast Draft.

Resident fonts

16

Section 2: About Your Printer

Features And Functions
Print styles

2380 Plus/2381 Plus Models Highlighting capability: · Double-high · Double-strike · Double-wide · Emphasized · Italics · Overscore · Subscript · Superscript

2390 Plus/2391 Plus Models Highlighting capability: · Double-high · Double-strike · Double-wide · Emphasized · Italics · Overscore · Subscript · Superscript · Underline · Shading · Outline Resolution of up to 360 x 360 dots per square inch (dpi).

These styles are available through printer commands.

About Your Printer

Graphics printing

This feature supports existing graphics software applications.
Multiplepart forms Printer Buffer Module

Resolution of up to 144 x 240 dots per square inch (dpi).

Prints original plus 5 copies (6-part forms) Stores data in the printer buffer module (available as an option on these models) 11KB Standard 32KB Optional

Prints original plus 3 copies (4-part forms) Stores data or downloaded fonts in the printer buffer module 64KB Standard

Section 2: About Your Printer

17

Features And Functions
Operator panel

All Models Button control for fonts, pitches, setup, tear-off, paper movement, park/load, and macro functions. Panel lights indicate current status. Locks font and pitch selections you make from the operator panel so they are not changed by your application software. Font or Pitch Lock is deactivated when you turn the printer off unless you use the Setup menu to lock them. Parks and loads continuous form paper so you can use cut form paper without unloading continuous forms from the printer. Lets you store up to 4 document formats (settings). Enables printing on cut sheets or envelopes. Assists you in removing printed continuous forms at the perforation in both automatic and manual tear-off modes. Reduces the amount of paper used, reducing costs.

Font Lock and Pitch Lock

About Your Printer

Park/Load

Macro Function

Front loading for cut forms

Tear Off

18

Section 2: About Your Printer

Features And Functions
Adjustable tractor

All Models Built-in adjustable tractor allows you to handle continuous form paper without purchasing any options. It can be repositioned to function as: · Push tractor · Pull tractor

Operator panel disable

Limits the operator panel functions to the Start/Stop, Form Feed, and Alt + Park/Load buttons only, which restricts the use of full printer functions to designated persons only.

About Your Printer

Ribbon cartridge Printer tests

Contains the printer ribbon. Power-On Self Test, Test Print, and Demonstration Print. You can perform a Test Print to determine whether your machine has any print problems. To perform a Test Print, see "Testing the Printer" on page 167. To perform a demonstration print, press Alt + Macro.

Box and line drawings

Prints table, charts and other graphics as shown on your monitor. Prints a variety of symbols used in mathematical equations, including subscript and superscript.

Greek and math symbols

Section 2: About Your Printer

19

Features And Functions
Code Pages 437, 437G, 813, 850, 851, 853T, 857, 860, 861, 863, 865, 869, 920, 1004, 1053

All Models These code pages contain the characters and symbols that correspond to various country languages. These barcodes are resident in the printer: 3 of 9, Code 128, Int 2 of 5, UPC-A, EAN 8, EAN 13, and PostNet. For more information on the Barcode function, refer to the Technical Reference. Compatible with all IBM and many non-IBM computer software programs. Also compatible with many Epson printer drivers. Parallel interface is standard. Serial Adapter (RS-232C) is optional. For more information, see page 150. Allows the printer to work with IBM and non-IBM computers with a compatible interface.

Barcode function

Software compatibility

About Your Printer

Interface connection

20

Section 2: About Your Printer

Description of the Printer
The following section describes the printer parts and operator panel.

Front View of Printer
Paper Support Forms Thickness Lever

Operator Panel

Top Cover

About Your Printer

Paper Guides

Manual Feed Door Power Switch Front Cover Paper Select Lever

Part Name Forms Thickness Lever Paper Support Top Cover

Function

Adjusts the printer for the thickness of forms being printed. Supports cut forms when they are ejected. Covers the ribbon cartridge and internal components. Switches power on or off.

Power Switch

Section 2: About Your Printer

21

Part Name Paper Select Lever

Function

Selects the paper type: · Cut (form) sheets ( · Continuous forms ( ) )

Front Cover Manual Feed Door

Covers the continuous forms push tractors. Pull down to load cut sheets (individual sheets). Indicates printer status and makes control of printer functions simple and convenient. Align the margins of a cut sheet.

Operator Panel

Paper Guides

About Your Printer

22

Section 2: About Your Printer

Rear View of Printer
Tear-Off Bar Latch Latch System Board Cover

Parallel Connector Power Outlet for Serial Interface Power Connector Tractor 2 Connector (underneath plastic knockout cover)

About Your Printer

Part Name System Board Cover Parallel or Serial Connector Power Outlet

Function

Remove the system board cover to install the optional 2380 Plus/2381 Plus Buffer Module. Connects the parallel cable or the optional serial adapter. Supplies power to the serial adapter option when connected to the parallel connector, if required. Supplies power to the optional Tractor 2 Feeder. Connects power from the power cord to the printer. Cuts off a continuous form when Tear-Off is used. Fastens the top cover to the printer.

Tractor 2 Connector Power Connector

Tear-Off Bar

Latch

Section 2: About Your Printer

23

Operator Panel

About Your Printer

Press these Buttons: Font

When you want to:

Select one of the: · four resident font styles (2380 Plus/2381 Plus models) · eight resident font styles (2390 Plus/2391 Plus models)

Pitch

Set the character pitch: · 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi or Proportional Spacing (2380 Plus/2381 Plus models) · 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, 24 cpi or Proportional Spacing (2390 Plus/2391 Plus models)

24

Section 2: About Your Printer

Press these Buttons: Micro

When you want to:

Feed the paper upward in: · 1/72 inch increments (2380 Plus/2381 Plus models) · 1/90 inch increments (2390 Plus/2391 Plus models) If you press and hold the Micro key, the paper advances in micro movements and then goes into fast mode. Use the Micro key to adjust the tear-off position when you are at the tear-off bar.

Micro

Feed the paper downward in: · 1/72 inch increments (2380 Plus/2381 Plus models) · 1/90 inch increments (2390 Plus/2391 Plus models) If you press and hold the Micro key, the paper advances in micro movements and goes into fast mode. Use the Micro key to adjust the tear-off position when you are at the tear-off bar.

About Your Printer

Start/Stop

Alternate the printer between online (Ready light is on) and offline (Ready light is off). Advance the paper one line. If you press and hold Line Feed, the paper advances 5 micro movements and then goes into fast mode.

Line Feed

Form Feed

Advance the paper to the next Top-Of-Form (TOF). Store up to 4 document formats (settings).

Macro

Section 2: About Your Printer

25

Press these Buttons: Alt

When you want to:

Use the alternate functions (shown in black print on the operator panel). Alt lights for 5 seconds, in time for you to press another button. Disable resident font selection by the application software. This function is called Font Lock. Disable resident pitch selection by the application software. This function is called Pitch Lock. Enter the Setup mode. You can change the various default values and several modes for printer operation. Advance the paper so that the lower perforation of the form being printed is aligned with the tear-off bar. Your printer is shipped with Auto Tear-Off set to On. For help, see Table 4 on page 95 (238X printers) or Table 11 on page 104 (239X printers). Switch between the optional Tractor 2 Feeder and the printer's normal tractor feed. You must install the Tractor 2 Feeder on the printer before you can use this function. For more information on Tractor 2 capability, see page 136. Sets Top-Of-Form (TOF). TOF is the position of the first print line on the page. Parks (unloads) or loads continuous forms in the printer. Park continuous forms to print either cut (form) sheets or envelopes. Load continuous forms when you are finished printing cut sheets or envelopes. Use this feature in push tractor mode only.

Alt + Font

Alt + Pitch

Alt + Setup

Alt + Tear Off

About Your Printer

Alt + Tractor

Alt + Set TOF

Alt + Park/Load

26

Section 2: About Your Printer

Press these Buttons: Alt + Macro

When you want to:

Print a demonstration page of text describing the printer's functions.

Note:
1 The symbol Alt + means you press Alt and then press another button within 5 seconds. 2 Some functions may not work when data is being processed and the printer is online (Ready light is on). 3 To select a macro, the printer must be offline and the macro function must be enabled.

About Your Printer

Operator Panel Lights
The following table describes the lights on the operator panel:

Lights Power Ready

When

Indicates

On On Blinking Off

The printer power is on. The printer is online and is ready to print. You can set Top-Of-Form (TOF). For help, see "Top-Of-Form (TOF)" on page 71. The printer is offline. You have selected Tractor 2. (The Tractor 2 Feeder option must be installed.) Paper is loaded in the printer. The printer is out of paper. A printer error occurred. Operator panel is disabled, restricting the use of panel buttons to Start/Stop, Form Feed and Alt + Park/Load only.

Tractor 2 Paper Out

On Off Blinking On

Padlock

On

Section 2: About Your Printer

27

Lights Font Lock

When

Indicates

On

Font Lock is active and prevents your application program from changing a resident font setting you selected on the operator panel. You (or your application program) selected one of the printer's resident fonts. Pitch Lock is active and prevents your application program from changing a resident pitch setting you selected on the operator panel. You (or your application program) selected one of the printer's standard pitches. The macro function is activated. The macro function is not activated, or has been temporarily changed from its original settings. The Alt button was pressed. You can now use any of the following functions: · · · · Font Lock Setup Tractor Park/Load · · · · Pitch Lock Tear-Off Set TOF Demo

Font Pitch Lock

On On

Pitch Macro

On On Off

About Your Printer

Alt

On

Blinking

The printer is in Setup mode. For help, see "Using Setup Mode" on page 77.

28

Section 2: About Your Printer

Using the Operator Panel
Section
This section describes how to use the Operator Panel.

3

Using the Operator Panel

Section 3: Using the Operator Panel

29

Setting the Printer Online or Offline
The printer must be online to accept data. To set the printer:

· ·

Online, press Start/Stop; the Ready light comes on. If the paper is not loaded, the Paper Out light blinks. Offline, press Start/Stop; the Ready light goes off.

Stopping the Printer
Using the Operator Panel
To temporarily stop printing, press Start/Stop until the Ready light is off. The printer finishes printing the current line and then stops printing. To resume printing, press Start/Stop until the Ready light is on.

Advancing the Paper
You can use the operator panel to advance the paper when the printer is not printing. To advance the paper:

· · ·

Press Form Feed to advance the paper to the Top-Of-Form (TOF) on the next page or eject the cut form. Press Line Feed to advance the paper to the next line. Press Micro or Micro for fine alignment, or press and hold to scroll the paper up or down.

30

Section 3: Using the Operator Panel

If you are at the tear-off bar and wish to advance the paper:

· ·

Press the Line Feed, Micro , or Micro keys to move the paper. Press Alt + Tear Off to move to the Top-Of-Form (TOF). To set Top-of-Form, see "Top-Of-Form (TOF)" on page 71.

Using Tear-Off
Tear-Off works only when the tractor unit is in the push position. For the Tear-Off function to work properly, the correct page length must be set in the Printer Setup menu and/or your application software. For help using the Printer Setup menu, read Section 6, "Using Setup Mode". The Tear-Off function advances the perforation of a continuous form to the tear bar position. Tear-Off can be set to move a continuous form automatically to the tear-off position (Auto Tear-Off is set to On), or it can be set so you can move a continuous form manually to the tear-off position (Auto Tear-Off is set to Off). To set Auto Tear-Off, see either Table 4 on page 95 (238X printers) or Table 11 on page 104 (239X printers).

Using the Operator Panel

Auto Tear-Off Set to On
When Auto Tear-Off is set to On, continuous form paper is automatically advanced to the tear-off position when the following conditions are met:

· ·

your printer has finished a print job (and your application software sends the correct command to end the job); the paper has advanced to the Top-Of-Form (TOF) or load position on the next page;

Section 3: Using the Operator Panel

31

· ·

no data, printer control codes, or escape codes have been sent to the printer after advancing to the Top-Of-Form position, and; Auto Tear-Off is set to one second and the print buffer has not received data for over one second.

The continuous form remains at the tear-off position until the printer receives the next print request. At that time, the continuous form moves from the tear-off position to the Top-Of-Form (load position) to prepare for printing.

One Second Tear-Off
Using the Operator Panel
When Auto Tear-Off is set to one second, continuous form paper automatically advances to the tear-off position if a transmission terminates and no data is received in the second following the termination. For more information, see "Auto Tear-Off (Set to One Second)" on page 76.

Manual Tear-Off (Auto Tear-Off Set to Off)
When Auto Tear-Off is set to Off, you can manually advance the perforation of a continuous form to the tear-off position by pressing Alt + Tear Off, assuming the print position is still on the same page. To set Auto Tear-Off to Off, see "Auto Tear-Off (Set to Off From Setup Menu)" on page 76.

32

Section 3: Using the Operator Panel

Using the Park/Load Feature
Park/Load works only when the tractor unit is in the push position. For information on changing the tractor position, see page 37. The Park/Load feature allows you to unload (park) continuous forms in the printer while you print on either cut forms or envelopes. You may also load continuous forms into the printer when the paper path is clear.

Parking Continuous Forms and Loading Cut Forms
Note: If you have installed the Auto Sheet Feeder or Tractor 2 Feeder option, see either "Loading Paper in the Auto Sheet Feeder" on page 128 or "Loading Paper in the Tractor 2 Feeder" on page 142 for paper loading instructions.

Using the Operator Panel

1 2 3

Tear off the continuous form at the perforation. Make sure that the tractor unit is in the push position and the paper select lever is in the continuous forms position. Press Alt + Park/Load. The continuous forms are fed backward out of the paper path. The Paper Out light blinks and the paper out alarm sounds.

4 5 6 7 8

Set the paper select lever to the cut forms Open the manual feed door. Load cut forms into the front of the printer.

position.

Set Top-Of-Form (TOF) for cut forms. For help, see "Setting TOF for Cut Forms and Envelopes" on page 74. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid.
Section 3: Using the Operator Panel

33

Unparking/Loading Continuous Forms
Note: If you have installed the Tractor 2 Feeder, see "Loading Paper in the Tractor 2 Feeder" on page 142 for paper loading instructions.

1 2 3

Using Form Feed, remove any cut forms or envelopes from the printer. Move the paper select lever to the continuous forms position. If necessary, set Top-Of-Form (TOF).
If you... Then... Press Alt + Park/Load. The Paper light goes off. The printer moves the continuous forms from the park position to the first print line. Perform steps 4, 5, and 6. Do not need to set Top-Of-Form Press Start/Stop. The paper moves to the first print line, or tear-off position if Auto Tear-Off is On, and the Ready light comes on. Skip steps 4 and 5.

Using the Operator Panel

Need to set Top-Of-Form

4 5 6

Press any movement key (Micro , Micro , or Line Feed) to advance the paper to the Top-Of-Form position you want. Press Alt + Set TOF or Start/Stop to set Top-Of-Form. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid.

34

Section 3: Using the Operator Panel

Selecting or Locking a Font
To select a font, press Font until you reach the font selection you want. To lock a font so your software cannot select a different resident font, press Alt + Font. The Font Lock light comes on and the current font is locked until the printer is turned off. To disable Font Lock, press Alt + Font or turn off the printer. If the printer is offline (the Ready light is off), press Start/Stop. The Ready light comes on and you are ready to print in the new font.

Selecting or Locking a Pitch
To select a pitch, press Pitch until you reach the pitch selection you want. To lock a pitch to prevent your software from selecting a different resident pitch, press Alt + Pitch. The Pitch light comes on and the pitch is locked until the printer is turned off. To disable Pitch Lock, press Alt + Pitch or turn off the printer. If the printer is offline (the Ready light is off), press Start/Stop. The Ready light comes on and you are ready to print in the new pitch.

Using the Operator Panel

Section 3: Using the Operator Panel

35

Disabling/Enabling the Operator Panel
To restrict the use of printer functions to just the Start/Stop, Form Feed and Alt + Park/Load buttons, you can disable or lock the operator panel. When the panel is locked, the padlock light comes on.

1 2

Turn the printer off. Press and hold Micro and Micro and turn on the printer.

To enable the operator panel, repeat the above procedure.

Using the Operator Panel

Selecting Tractor Mode
If you installed the optional Tractor 2 Feeder, you can press Alt + Tractor to switch between the normal tractor feeder and the Tractor 2 Feeder. The Tractor 2 light comes on when the Tractor 2 Feeder is selected and goes off when the normal tractor feeder is selected. Before switching tractor feeders, make sure you tear off excess paper that has been printed. For more information on the optional Tractor 2 Feeder, see "Using the Tractor 2 Feeder" on page 136. Note: To install the Tractor 2 Feeder properly, you must turn the printer off, connect the Tractor 2 Feeder cable, then turn the printer on.

36

Section 3: Using the Operator Panel

Changing Tractor Positions
Section

4

This section describes how to change the tractor unit position. The following illustration shows the tractor unit.
Latching Lever Tractor Door

Changing Tractor Positions

Pins

Latching Lever

Locking Lever

The tractor unit can be installed in the push tractor position or the pull tractor position.

Push Tractor Position
The printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor position.

Section 4: Changing Tractor Positions

37

This position lets you tear off forms for document-on-demand.

Changing Tractor Positions

Pull Tractor Position
When the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports front and bottom loading. This position does not support document-on-demand.

38

Section 4: Changing Tractor Positions

Removing the Push Tractor
1 2 3
Turn the printer Off. Make sure paper is not loaded in the printer. Pull up the bottom front of the printer to open the front cover.

Front Cover

Changing Tractor Positions

4

While squeezing the latching levers, pull and lift out the tractor unit.

Latching Lever

Tractor Unit Latching Lever

Section 4: Changing Tractor Positions

39

Installing the Pull Tractor
1 2 3
Make sure the printer is Off. Make sure paper is not loaded in the printer. Remove the tractor unit from the push tractor position. For help, see "Removing the Push Tractor" on page 39.

AA

Changing Tractor Positions

4 5

Turn the tractor unit around so that the latching levers are upright, facing you. Place the tractor against the back slant of your printer along the tractor guides.

Tractor Guide

40

Section 4: Changing Tractor Positions

6

To slide the tractor feeder into the printer:

a b c

Squeeze the latching levers and gently push the tractor feeder into the printer until it stops. While squeezing the latching levers, tilt the tractor feeder forward until the hooks at the end of the latching levers fit around the posts on the printer frame. Release the latching levers. The tractor unit fits into place at a 45° angle.
Latching Lever

Hook

Post

Changing Tractor Positions

Removing the Pull Tractor
1 2
Make sure the printer is Off. Make sure paper is not loaded in the printer.

Section 4: Changing Tractor Positions

41

3

While squeezing the latching levers, pull out and up on the tractor unit.

Changing Tractor Positions

Installing the Push Tractor
1 2 3
Make sure the printer is Off. Make sure the paper is not loaded in the printer. Remove the tractor unit from the pull tractor position. For help, see "Removing the Pull Tractor" on page 41.

42

Section 4: Changing Tractor Positions

4 5

Pull up the bottom front of the printer to open the front cover. Push down the paper select lever.
Front Cover

Changing Tractor Positions

Paper Select Lever

6

While squeezing the latching levers, fit the left and right latches onto the posts in the printer. Release the latching levers.

Post

Latching Lever

Latching Lever

Post (located inside the printer)

Section 4: Changing Tractor Positions

43

Changing Tractor Positions

44

Section 4: Changing Tractor Positions

Paper Loading
Section

5

This section describes how to load cut forms, continuous forms, labels, and envelopes.

Paper Loading

Cut (Form) Sheet

Continuous Forms

Envelope

Labels

Section 5: Paper Loading

45

Loading Cut Forms or Envelopes
Cut forms are single sheets or multi-part forms that are loaded one at a time into the manual feed door. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, see "Using the Auto Sheet Feeder" on page 122 or "Using the Tractor 2 Feeder" on page 136 for paper loading instructions.

Paper Loading

Loading Cut Forms or Envelopes into the Manual Feed Door 1 Turn the printer On. 2 Make sure the paper path is clear. a If continuous forms are currently loaded with the tractor unit in the push position, park them by pressing Alt + Park/Load.

b 3 4 5

If continuous forms are currently loaded with the tractor unit in the pull position, remove the forms.

Set the forms thickness lever to a suitable setting. (See "Setting the Forms Thickness Lever" on page 68). Move the paper select lever up to the cut forms tion. Pull the paper support up.
Paper Support

posi-

Paper Select Lever

46

Section 5: Paper Loading

6

Open the manual feed door.

Manual Feed Door

7

Set the left margin. Before inserting paper, move the left paper guide so that the print start position you want aligns with the symbol [A printed on the margin guide. For help, see "Aligning the Left Margin" on page 66. When you load preprinted forms, put the top of the form in first, printed side up. When you load envelopes, put the top edge in first, printed side up.
Printing begins at the [A symbol

Paper Loading

Left Paper Guide

The distance from the left paper guide to the [A symbol determines the width of the left margin.

Section 5: Paper Loading

47

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

8

Place a cut form against the left paper guide. Move the right paper guide so that the guide aligns with the right edge of the paper.

Left Paper Guide

Right Paper Guide

Paper Loading

9

Insert paper into the printer. The Paper Out light stops blinking.

a b 10

If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the Top-Of-Form (TOF). If Auto Cut Sheet Load is Off, press Form Feed.

Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

48

Section 5: Paper Loading

Loading Cut Forms or Envelopes With Continuous Forms
Use this function only when the tractor is in the push position (factory default).

1 2

Move the paper select lever down to the continuous forms position. Turn the printer On.

A Power Switch

Paper Loading

Paper Select Lever

3

To clear the paper path, tear off the leading edge of the continuous form. Then park the continuous forms by pressing Alt + Park/Load.

Section 5: Paper Loading

49

4 5 6
Forms Thickness Lever

Set the forms thickness lever to a suitable setting. (For help, see "Setting the Forms Thickness Lever" on page 68). Open the manual feed door. Move the paper select lever up to the cut forms tion. posi-

Paper Select Lever

Manual Feed Door

Paper Loading

7

Set the left margin. Before inserting paper, move the left paper guide so that the print start position you want aligns with the symbol printed on the margin guide. For help, see "Aligning the Left Margin" on page 66.
Printing begins at the [A symbol

Left Paper Guide

The distance from the left paper guide to the [A symbol determines the width of the left margin.

If you are loading preprinted forms or envelopes, put the top edge in first, printed side up.

50

Section 5: Paper Loading

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

8

Place the paper against the left and right paper guides and insert it into the printer. The Paper Out light stops blinking.

a b 9

If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the Top-Of-Form (TOF). If Auto Cut Sheet Load is Off, press Form Feed.

Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Paper Loading

Section 5: Paper Loading

51

Loading Continuous Forms
The printer offers four paper paths depending on the installation of the tractor unit. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, see "Using the Auto Sheet Feeder" on page 122 or "Using the Tractor 2 Feeder" on page 136 for paper loading instructions. The following figures show each of the four paper paths.

Paper Paths for the Push Tractor
These paths are recommended for graphic and chart applications.

Paper Loading

Front Loading

Rear Loading

Paper Paths for the Pull Tractor
These paths are recommended for printing heavy duty, multi-part forms.

Front Loading

Bottom Loading

52

Section 5: Paper Loading

Loading Continuous Forms on the Push Tractor
The factory setting for your printer is the push tractor position. If your printer is not in this position, see "Installing the Push Tractor" on page 42.

1 2 3

Turn the printer On. Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, press Form Feed to remove it. Set the forms thickness lever to a suitable setting. See "Setting the Forms Thickness Lever" on page 68.

Paper Loading

Section 5: Paper Loading

53

4 5

Move the paper select lever down to the continuous forms position. Pull up the bottom front of the printer to open the front cover.
Front Cover

Paper Select Lever

Paper Loading

6

Pull up the left and right tractor locking levers to unlock the tractors.

Locking Lever

54

Section 5: Paper Loading

7 8

Open the left and right tractor doors. Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractor to the paper width.

Left Tractor Door

Right Tractor Door

Paper Loading

9

Close the left and right tractor doors.

Section 5: Paper Loading

55

10

Set the left margin. Move the paper so that the print start position you want aligns with the symbol [A printed on the rear plate. For help, see "Aligning the Left Margin" on page 66.

The distance from the [A symbol to the left edge of the paper determines the width of the left margin.

Printing starts at the [A symbol

Left Tractor

Paper Loading

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

56

Section 5: Paper Loading

11 12

Push down the left tractor locking lever to lock the tractor in place. Remove slack from the paper and lock the right lever. Close the front cover.

Left Tractor

13 14

Paper Loading

Press Start/Stop. The paper loads to the first print position, or tear-off position if Auto Tear-Off is On. Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.

When printing the first page on continuous forms using the push tractor, line spacing within the first 1½ inches of the form may not be uniform.

Front Loading Continuous Forms Using the Pull Tractor
Make sure the tractor is in the pull position. If the tractor unit is not in this position, see "Installing the Pull Tractor" on page 40.

1 2

Turn the printer On. Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, remove it.

Section 5: Paper Loading

57

3

Set the forms thickness lever to position 7 while loading the paper.

4
Paper Loading

Move the paper select lever down to the continuous forms position.

Paper Select Lever

58

Section 5: Paper Loading

5

Pull up the left and right tractor locking levers to unlock the tractors.
Locking Lever

6

Open the left and right tractor doors.
Tractor Door

Paper Loading

Section 5: Paper Loading

59

7

Pull up the bottom front of the printer to open the front cover.

Front Cover

Paper Loading

8

Insert paper into the front of the printer between the metal and plastic plates. Push/pull the paper through the paper path until it passes the top cover on the printer.

Top Cover

60

Section 5: Paper Loading

9

Close the front cover.

10 11 12

Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Close the left and right tractor doors. Set the left margin. Move the paper so that the print start position you want aligns with the [A symbol printed on the top cover. For help, see "Aligning the Left Margin" on page 66.

Paper Loading

Printing starts at the [A symbol

The distance from the [A symbol to the left edge of the paper determines the width of the left margin.

Section 5: Paper Loading

61

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

13 14 15 16
Paper Loading

Push down the left tractor locking lever to lock in place. Remove slack from the paper and lock the right lever. Move the forms thickness lever back to a suitable setting. (For help, see "Setting the Forms Thickness Lever" on page 68.) Press Micro , Micro , or Line Feed to move the paper to the Top-Of-Form (TOF) you want. Press Alt + Set TOF to set Top-Of-Form. Top-Of-Form is not saved if the printer is powered off or runs out of paper when using the pull tractor.

17

Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Bottom Loading Continuous Forms Using the Pull Tractor
Make sure the tractor is in the pull position. If the tractor is not in this position, see "Installing the Pull Tractor" on page 40.

1 2

Turn the printer On. Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, press Form Feed to remove it.

62

Section 5: Paper Loading

3

Set the forms thickness lever to position 7 while loading the paper.

B B
4
Move the paper select lever to the continuous forms position.

Paper Loading

Paper Select Lever

Section 5: Paper Loading

63

5

Pull up the left and right tractor locking levers to unlock the tractors.
Locking Lever

Paper Loading

6 7

Open the left and right tractor doors. Insert the paper through the bottom slot of the printer. Push/pull it through the paper path until the top of the page is past the top cover on the printer.
Left Tractor Door Right Tractor Door

Top Cover

8 9 64

Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Close the left and right tractor doors.

Section 5: Paper Loading

10

Set the left margin. Move the paper so that the print start position you want aligns with the [A symbol printed on the top cover. For help, see "Aligning the Left Margin" on page 66.

Left Tractor

Printing starts at the [A symbol

Paper Loading

The distance from the [A symbol to the left edge of the paper determines the width of the left margin.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

11 12 13

Push down the left tractor locking lever to lock the tractor in place. Remove slack from the paper and lock the right lever. Move the forms thickness lever back to a suitable setting. (For help, see "Setting the Forms Thickness Lever" on page 68.) Press Micro , Micro , or Line Feed to move the paper to the Top-Of-Form (TOF).

Section 5: Paper Loading

65

14 15

Press Alt + Set TOF to set Top-Of-Form. Top-Of-Form is not saved if the printer is powered off or runs out of paper when using the pull tractor. Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Aligning the Left Margin
You can manually change the first print position at the left margin. The first print position is indicated by the [A symbol. You can also set the left margin from your application software.

Paper Loading

Manually-Loaded Cut Forms or Envelopes
To set the left margin for cut forms or envelopes, move the left paper guide to the left of the [A symbol, located above the left paper guide.

B

Left Paper Guide

66

Section 5: Paper Loading

After doing this, you may need to adjust the right paper guide to fit flush against the right edge of the page. If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

Continuous Forms
To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit (see figures below):

Paper Loading

[A Symbol

[A Symbol

Section 5: Paper Loading

67

Pull up the left and right tractor locking levers to unlock the tractors. Move the left tractor to the left or right of the [A symbol. Push down the left tractor locking lever to lock it in place. Remove slack from the paper and lock the right lever.

Setting the Forms Thickness Lever
You can use the forms thickness lever to adjust printing on various forms, depending on the paper thickness. Refer to the following table when setting this lever.

Paper Loading

Table 1. 2380 Plus/2381 Plus
Paper Type Paper Thickness Weight Of Paper Forms Thickness Lever Setting

Single Forms (Cut or Continuous)

Thin

45.1 g/m² (12 lb) 56.25 g/m² (15 lb)

1

68

Section 5: Paper Loading

Table 1. 2380 Plus/2381 Plus
Paper Type Paper Thickness Weight Of Paper Forms Thickness Lever Setting

Single Forms (Cut or Continuous)

Normal

67.5 g/m² (18 lb) 75 g/m² (20 lb)

1 or 2

Thick

90 g/m² (24 lb) 2 Part Form 3 Part Form 4 Part Form 5 Part Form 6 Part Form

2

Multiple-Part Forms (see note 1)

--

2 or 3 3 or 4 4 or 5 5 or 6 5, 6, or 7 (see note 2) 4, 5, or 6

Paper Loading

Envelopes

Table 2. 2390 Plus/2391 Plus
Paper Type Paper Thickness Weight Of Paper Forms Thickness Lever Setting

Single Forms (Cut or Continuous)

Thin

45.1 g/m² (12 lb) 56.25 g/m² (15 lb)

1

Section 5: Paper Loading

69

Table 2. 2390 Plus/2391 Plus
Paper Type Paper Thickness Weight Of Paper Forms Thickness Lever Setting

Single Forms (Cut or Continuous)

Normal

67.5 g/m² (18 lb) 75 g/m² (20 lb)

1 or 2

Thick

90 g/m² (24 lb) 2 Part Form 3 Part Form 4 Part Form

2

Multiple-Part Forms (see note 1)

--

2 or 3 3 or 4 4 or 5 4 or 5

Paper Loading

Envelopes

Notes:

1

The print quality depends on the multi-paper quality and the operating environment. Printing at low temperature may cause poor print quality, depending on the paper used. When the setting is 4 or higher, printing speed becomes slower.

2

70

Section 5: Paper Loading

Top-Of-Form (TOF)
Top-Of-Form sets the first line of print. It is set and saved from the operator panel for cut forms, continuous forms, and for each macro that is enabled. When you have continuous forms loaded in the printer, the paper moves to the Top-Of-Form when you press Form Feed or Park/ Load.

Setting TOF in a Macro
Each macro has a separate Top-Of-Form setting. To set Top-OfForm in a macro, you must first select that macro:

1 2 3

Press Start/Stop to take the printer offline. The Ready light is off. Press the Macro button to select the macro for which you want to set Top-Of-Form. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid.

Paper Loading

Now set the Top-Of-Form. The procedure for setting Top-Of-Form depends on the paper and print mode you are using. To set the Top-Of-Form, locate the appropriate procedure in the remaining pages of this chapter.

Section 5: Paper Loading

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Setting TOF for Continuous Form Paper in Push Mode
Top-Of-Form (TOF) can range from minus 1 inch to plus 14 inches from the top of continuous form paper. Note: Use this method to set Top-Of-Form for continuous forms loaded in the optional Tractor 2 Feeder. To set and save Top-Of-Form (TOF):

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Paper Loading

Turn the printer On. The Paper Out light blinks. Make sure the paper path is clear. Move the paper select lever down to the continuous forms position. Load continuous form paper on the push tractor feed pins (or Tractor 2 feed pins if you are using the Tractor 2 Feeder option). Press Form Feed. The paper moves to the current Top-Of-Form. The Paper Out light is off. The Ready light blinks, indicating you are in Top-Of-Form mode.

4 5

6

Press any paper movement key (Micro , Micro , or Line Feed) to move the paper to the position you want.

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Section 5: Paper Loading

The illustration shows the position of the two horizontal white lines on either side of the metal platen bar. Use these lines as your reference point when lining up your Top-OfForm. The bottom of a printed character will be even with the white lines.
Horizontal White Lines

Paper Loading

7

Press Alt + Set TOF or Start/Stop to set and save Top-OfForm. The Ready light comes on solid.

Whenever you change the Top-Of-Form setting, unload and reload the paper by pressing Alt + Park/Load. This ensures the printer goes to the current Top-Of-Form setting.

Setting TOF for Continuous Form Paper in Pull Mode 1 Turn the printer On.
The Paper Out light blinks.

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Move the paper select lever down to the continuous forms position. Load continuous form paper on the pull tractor feed pins.

Section 5: Paper Loading

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Press Form Feed. The paper moves to the current Top-Of-Form. The Paper Out light is off. Press any paper movement key (Micro , Micro or Line Feed) to move the paper to the position you want. Press Alt + Set TOF to set Top-Of-Form. The Ready light comes on solid. Top-Of-Form is not saved if the printer is powered off or runs out of paper when the printer is in pull tractor mode.

Setting TOF for Cut Forms and Envelopes
Paper Loading
Top-Of-Form can range from minus 1 to plus 22 inches from the top of cut sheet paper. To set and save Top-Of-Form:

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Turn the printer On. The Paper Out light blinks. Make sure continuous forms are parked (press Alt + Park/ Load.) Move the paper select lever up to the cut forms tion. posi-

Load a cut sheet of paper or envelope through the manual feed door. The printer moves the paper or envelope to the current Top-Of-Form. The Paper Out light is off. The Ready light blinks, indicating your printer is in Top-Of-Form mode.

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Section 5: Paper Loading

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Press any paper movement key (Micro , Micro , or Line Feed) to move the paper or envelope to the position you want. Press Alt + Set TOF or Start/Stop to set and save Top-OfForm. The Ready light comes on solid. When you reload paper, press Start/Stop. The paper moves to the Top-Of-Form.

Auto Tear-Off (Set to On From Setup Menu)
When Auto Tear-Off is On, it moves the top perforation of a continuous form to the tear bar (tear-off position) when:

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the printer has finished printing; the paper has advanced to the Top-Of-Form on the next page; no data, printer control codes, or escape codes have been sent to the printer after advancing to the Top-Of-Form; and the print buffer has not received data for one second.

Paper Loading

If you have already set your Top-Of-Form and now want to change the Auto Tear-Off setting, follow the steps below: Press Start/Stop to take the printer offline. Press Micro or Micro to move the paper to the desired position on the tear bar. The printer beeps if you go out of range. Press Start/Stop to set and save the tear-off position. The printer beeps twice. The paper rolls backward, then goes to the new tear-off position. The Ready light goes on.

The paper remains at the current tear-off position until you send another job to the printer. The paper moves from the tear-off position to the Top-Of-Form and begins printing.

Section 5: Paper Loading

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Auto Tear-Off (Set to Off From Setup Menu)
When Auto Tear-Off is Off, press Tear Off to manually move the continuous form paper to the tear-off position. Note: Tear-Off is not recommended for labels.

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When your print job has finished, press Alt + Tear Off. The continuous form moves to the tear-off position. Press Micro or Micro to move the paper to the desired position on the tear bar. Press Start/Stop to set the tear-off position. The printer beeps twice. The paper rolls backward, then goes to the new tear-off position.

Paper Loading

Auto Tear-Off (Set to One Second)
When the print buffer has not received data for one second, Auto Tear-Off automatically moves the continuous form paper to the tear-off bar. The print line can be anywhere on the page for Auto Tear-Off to function in this mode. To change the Auto Tear-Off setting in One-Second mode:

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Press Start/Stop to take the printer offline. Press Micro or Micro to move the paper to the desired position on the tear bar. The printer beeps if you go out of range. Press Start/Stop to set and save the tear-off position. The printer beeps twice. The paper rolls backward, then goes to the new tear-off position. The Ready light goes on.

If your application software has delays between data transmissions while Auto Tear-Off is set to one second, partial pages may print. To prevent this, set Auto Tear-Off to On.

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Section 5: Paper Loading

Using Setup Mode
Section

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Your printer is preset at the factory for font, pitch, form length, and other settings (also called default settings). This section describes how to change these default settings, how to set up macros, and how to set form length. Also included is a summary of setup settings with a quick path for changing settings, and a detailed explanation of each setting (for help, see "Selecting Items From the Setup Menu" on page 93).

Using Setup Mode

How to Use Setup Mode
We recommend loading continuous forms in your printer while you are using Setup mode. You will be printing a series of instruction menus to change printer settings. To enter Setup mode:

1

Press Alt + Setup. The Main Menu prints. The Alt light blinks as long as the printer is in Setup mode.
Printer Setup Mode - Main Menu -------------------------------------------------Press To Select --------------------Exit and Save Setup Print All Forms Macro Options Data O