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Confidential

For Authorised Service Agents Only Ref No: MQM0125DG120615REV2


TECHNICAL INFORMATION
A BG CY E FL I LT MD NL S TR Date
AL BIH CZ EST GB IRL LV MK P SK UA 30/03/2015
AND BY D F GR IS M MNE PL SLO Country Reported
B CH DK FIN H L MC N RO SRB Europe
Product Category: Refrigerator-Freezer

Subject: Ice build up at the bottom of the freezer compartment


Model(s) Affected: NR-B32SX1 NR-B29SG2 NR-B32SW2
NR-B32SG1 NR-B29SW2
NR-B32SW1 NR-B32SG2

Symptom / Ice accumulates at the bottom of the freezer compartment.
If the end of the diaphragm becomes choked by water dirt or dust, the defrosted water does
Cause:
not flow out, resulting in the water building up and freezing inside the unit.
Remedy / Replace the water drain tray diaphragm.
Method:
Old Part Number New Part Number Description
CNRAF-174610 CNRAF-187670 Water drain tray diaphragm




1. Remove the screws and the evaporating tray 2. Remove the old diaphragm from the drain pipe




Diaphragm


NOTE: Ensure the end of the diaphragm is clear of the
3. Fit a new diaphragm to the end of evaporating tray to prevent it becoming choked
the drain pipe and secure it with a cable 4. Refit the evaporating tray
tie.

Warranty Claims - Please use the following IRIS and Activity codes
Activity Codes: Guarantee Code Activity Location Stock Indicator
(UK Only) A R F D
Symptom Section Defect
Condition Repair
IRIS Codes: Area Type Code Area Code Area Code
3 B 2 B20 256 G38 1 M1 i
Note: Failure to use the correct IRIS and Activity codes may result in the claim being rejected

Document No: MQM_TI
Panasonic 1 of 1 Rev: 12.00 DG110612