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In summary we see three major points. First, 61 A054 An Empirical Study of the Use and
source-level debugging has primacy. All professionals in Effectiveness of Online Documentation 65
our survey want to "fix it in the language in which it
broke" (2). The thought that goes into debugging depends on SHARE NO. SESSION NO. SESSION TITLE ATTENDANCE
the source code to a very large degree. Human Factors June Genis STU
Second. regardless of whether IDFs are used or not. four PROJECT SESSION CHAIRMAN INST. CODE
tasks are regularly applied in the job of debugging. They CIT. Stanford University. Stanford. CA 94305 (415) 497-4422
include symptom location and classification. bug location.
hypothesis generation and testing. and information gathering SESSION CHAIRMAN'S COMPANY, ADDRESS. AND PHONE NUMBER
and selection.
Third and finally. when debugging becomes complicated and
difficult. or progress slows significantly. programmers will
continue debugging by trying alternative tacks. In
contrast. scientists and engineers currently will abandon
the program as a method to solve their substantive problems.
An Empirical Study of the Use and Effectiveness
REFERENCES
of Online Documentation:
1. Seidner. R.I .