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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : PZ09-172
Date: April 8, 2010
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Model: DN-V310
Subject: Software update
Countermeasure is applicable upon every repair (within S/N range) and upon
customer compliant.
Symptom: Our customers work with the "GetStatus" command. The result of
this command via RS232C is wrong. (Even in "Stop" mode to status information
is "Paused").
When DN-V310 is in Stop mode and "Get Player Status" command is sent via
RS232, the machine responds that the unit is in "Playing" mode, not the
"Stopped" mode.
Solution: We corrected the firmware so that no malfunction occurs.
Version: DN_DVD_36
* For update procedures, please refer to attached instruction manual.
Serial Number Range:
Please apply the above modification to the production models in the following
serial numbers.
(Full Digits)
~ 00566*****
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