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Service Bulletin
SB Number: SB 2H9-005 Creation Date: 30/08/2010
Subject: Paper jam at the DP when scanning thick media in duplex
Model: FS-1028MFP/1128MFP, DP-110
Phenomenon The paper jam may occur when using the DP to scan thick media in duplex.
Cause This is due to insufficient paper transport force to reverse the paper.
Solution 1. The projections have been added to the paper transport ribs at the cover PF.
The cover PF is a component part of the parts cover PF assy SP and is not available is an
individual part. Therefore please order the parts cover PF assy SP, when replacing the
cover PF.
2. Due to the above mentioned changes the shape of the upper guide B 303LJ24280 has been
changed. Therefore the 11 pieces of the PET film (Sheet upper guide A/sheet upper guide B)
are no longer necessary, and have been discontinued.
Parts
No. Old Parts New Parts Description Q'TY Interchange- SP
No. No. ability
Old New Old New
1 - 303LJ94080 PARTS COVER PF ASSY SP - 1 - X O
3LJ94080
2 303LJ24071 303LJ24280 UPPER GUIDE B 1 1 X X O
3LJ24071 3LJ24280
Classification Entire stock rework X In-field modification by case No modification necessary
In-field modification at next visit
Field measure When the above mentioned phenomenon occurs, please replace the parts cover PF assy SP and
the upper guide B with the latest type at the same time.
Serial numbers of affected machines Serial numbers of affected units
Type Serial number Type Serial number
FS-1028MFP/DP QUV9Y04037 DP-110 QRP9Y02801
FS-1128MFP PAV8X02660
Machines produced after the above mentioned Units produced after the above mentioned serial
serial numbers, should not have the above mentioned number, should not have the above mentioned
phenomena. phenomena.
KMIS Service Department, Kyocera Mita Europe Page of 2 A227 / SB 2H9-005
Service Bulletin
DP-110 Cross section of the DP-110
Upper guide
Cover PF
Paper feed path
PET film
The shape of the cover PF has been changed
Old condition
New condition
Added projection
The PET film (11 pieces ) at the upper guide B 303LJ24280 has been discontinued and the shape of the guide has
been changed.
Old condition New condition
PET film The shape has been changed
KMIS Service Department, Kyocera Mita Europe Page 2 of 2 A227 / SB 2H9-005