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FS-2000D FS-3900DN FS-4000DN

SERVICE MANUAL
Published in January 2007 842GA115 2GASM065 Rev.5

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.

ATTENTION
IL Y A UN RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES. Il peut être illégal de jeter les batteries dans des eaux d'égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.

Revision history
Revision 1 Date February 22, 2006 Replaced pages 1-1-1, 1-1-2, 1-1-3, 1-1-4, 1-1-5, 1-1-6, 1-2-1, 1-2-7, 1-2-15, 1-3-2, 1-3-3, 1-3-5, 1-3-7, 1-3-8, 1-3-10, 1-3-15, 1-3-18, 1-4-1, 1-4-2, 1-4-3, 1-4-5, 1-4-11, 1-5-4, 1-5-5, 1-5-16, 1-5-17, 1-5-19, 1-5-20, 1-5-21, 1-5-23, 1-5-26, 1-5-27, 1-5-32, 1-6-1, 1-6-2, 1-6-4, 1-6-5, 2-1-1, 2-1-5, 2-1-6, 2-1-10, 1-2-11, 2-1-12, 2-1-13, 2-1-14, 2-2-1, 2-2-2, 2-2-3, 2-3-3, 2-3-4, 2-3-6, 2-3-7, 2-3-9, 2-3-10, 2-4-1, 2-4-2, 2-4-3, 2-4-4 1-1-1, 1-2-2, 1-2-3, 1-2-4, 1-2-10, 1-3-4, 1-3-5, 1-3-9, 1-3-10, 1-3-12, 1-3-14, 1-4-6, 1-4-8, 1-4-9, 1-4-10, 1-4-11, 1-4-12, 1-5-1, 1-5-2, 1-5-26, 1-5-27, 1-5-29, 1-5-30, 1-6-5, 2-2-1, 2-2-2, 2-2-4, 2-3-3, 2-3-4, 2-4-1, 2-4-2, 2-4-3 1-3-18, 1-5-12, 1-5-13 1-2-1, 1-2-3, 1-3-2, 1-3-3, 1-3-12, 1-3-16, 1-3-17, 1-5-1, 1-5-3, 1-6-3 1-4-5, 1-4-6, 1-4-7 Remarks

2

August 4, 2006

3 4 5

September 11, 2006 November 28, 2006 January 15, 2007

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Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.

Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:

DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol. WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol. CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol. Symbols The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is shown inside the symbol. General warning. Warning of risk of electric shock.

Warning of high temperature.

indicates a prohibited action. The specific prohibition is shown inside the symbol. General prohibited action.

Disassembly prohibited.

indicates that action is required. The specific action required is shown inside the symbol. General action required. Remove the power plug from the wall outlet. Always ground the copier.

1.Installation Precautions
WARNING · Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current. ............................................................................................. · Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper authorities. ............................................................................................................................ CAUTION:

· Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......

· Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................ · Do not install the copier near a radiator, heater, other heat source or near flammable material. This may cause fire. ......................................................................................................................... · Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........

· Always handle the machine by the correct locations when moving it. ............................................... · Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause the copier to move unexpectedly or topple, leading to injury. ........................................................... · Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical attention. ...................................................................................................................................... · Advice customers that they must always follow the safety warnings and precautions in the copier's instruction handbook. .....................................................................................................................

2.Precautions for Maintenance
WARNING

· Always remove the power plug from the wall outlet before starting machine disassembly. ............... · Always follow the procedures for maintenance described in the service manual and other related brochures. ....................................................................................................................................... · Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits. .....................................................................................................................

· Always use parts having the correct specifications. .......................................................................... · Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious accident. .......................................................................................................................................... · When the service manual or other serious brochure specifies a distance or gap for installation of a part, always use the correct scale and measure carefully. ................................................................

· Always check that the copier is correctly connected to an outlet with a ground connection. ............. · Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it is dirty, clean it to remove the risk of fire or electric shock. .............................................................. · Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may damage eyesight. ........................................................................................................................... · Handle the charger sections with care. They are charged to high potentials and may cause electric shock if handled improperly. ............................................................................................................ CAUTION · Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely secured so they will not be caught in rotating sections. ..........................................................

· Use utmost caution when working on a powered machine. Keep away from chains and belts. ........

· Handle the fixing section with care to avoid burns as it can be extremely hot. .................................. · Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause abnormally high temperatures. ........................................................................................................

· Do not remove the ozone filter, if any, from the copier except for routine replacement. .................... · Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself. ..................................................................................................... · Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a cable cover or other appropriate item. .............................................................................................

· Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........

· Remove toner completely from electronic components. ...................................................................

· Run wire harnesses carefully so that wires will not be trapped or damaged. .................................... · After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector, trapped wire and missing screws. ................................................................................................... · Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling. Replace with new ones if necessary. ......................................

· Handle greases and solvents with care by following the instructions below: ..................................... Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely. Ventilate the room well while using grease or solvents. Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on. Always wash hands afterwards. · Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to fire in a furnace, etc. ....................................................................................................................... · Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ............................................................................................................................................

3.Miscellaneous
WARNING · Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the specified refiner; it may generate toxic gas. .....................................................................................

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CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1 1-1-2 Parts names............................................................................................................................................1-1-3 (1) Overall ...............................................................................................................................................1-1-3 (2) Operation panel.................................................................................................................................1-1-4 1-1-3 Machine cross section ............................................................................................................................1-1-5

1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1 1-2-2 Unpacking and installation ......................................................................................................................1-2-2 (1) Installation procedure ........................................................................................................................1-2-2 1-2-3 Installing the expanding memory (optional) ..........................................................................................1-2-12 1-2-4 Installing the memory card or hard disk (optional) ................................................................................1-2-13 1-2-5 Installing the network interface card (optional) .....................................................................................1-2-14 1-2-6 Installing the network interface card (optional for 30/31 ppm printer [EUR/USA model] only)..............1-2-15

1-3 Maintenance Mode
1-3-1 Maintenance mode .................................................................................................................................1-3-1 (1) Executing a maintenance item ..........................................................................................................1-3-1

1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1 (1) Paper misfeed indication ...................................................................................................................1-4-1 (2) Paper misfeed detection....................................................................................................................1-4-1 1-4-2 Self-diagnostic function...........................................................................................................................1-4-2 (1) Self-diagnostic function .....................................................................................................................1-4-2 (2) Self diagnostic codes ........................................................................................................................1-4-2 1-4-3 Image formation problems ......................................................................................................................1-4-8 (1) Completely blank printout..................................................................................................................1-4-8 (2) All-black printout................................................................................................................................1-4-9 (3) Dropouts..........................................................................................................................................1-4-10 (4) Black dots........................................................................................................................................1-4-10 (5) Black horizontal streaks. .................................................................................................................1-4-12 (6) Black vertical streaks.......................................................................................................................1-4-12 (7) Unsharpness. ..................................................................................................................................1-4-12 (8) Gray background.............................................................................................................................1-4-13 (9) Dirt on the top edge or back of the paper........................................................................................1-4-13 (10) Undulated printing at the left edge (scanning start position). ..........................................................1-4-13 1-4-4 Electric problems ..................................................................................................................................1-4-14 1-4-5 Mechanical problems ............................................................................................................................1-4-16

1-5 Assembly and Disassembly
1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1 (1) Precautions .......................................................................................................................................1-5-1 (2) Drum..................................................................................................................................................1-5-1 (3) Toner container .................................................................................................................................1-5-1 1-5-2 Outer covers ...........................................................................................................................................1-5-2 (1) Detaching and refitting the top cover.................................................................................................1-5-2 (2) Detaching and refitting the right cover and left cover ........................................................................1-5-3 1-5-3 Paper feed section ..................................................................................................................................1-5-4 (1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) .....................1-5-4 (2) Detaching and refitting the retard roller .............................................................................................1-5-5 (3) Detaching and refitting the registration upper and lower roller.........................................................1-5-6 (4) Detaching and refitting the MP tray paper feed roller........................................................................1-5-8 1-5-4 Developer section ...................................................................................................................................1-5-9 (1) Detaching and refitting the developer unit.........................................................................................1-5-9 1-5-5 Drum section.........................................................................................................................................1-5-10 (1) Detaching and refitting the drum unit ..............................................................................................1-5-10 (2) Detaching and refitting the main charger unit..................................................................................1-5-11 1-5-6 Transfer/separation section ..................................................................................................................1-5-12 (1) Detaching and refitting the transfer roller and separation charger brush unit .................................1-5-12 1-5-7 Fuser section ........................................................................................................................................1-5-14

(1) Detaching and refitting the fuser unit...............................................................................................1-5-14 (2) Detaching and refitting the fuser heater lamp .................................................................................1-5-15 (3) Detaching and refitting the heat roller .............................................................................................1-5-17 (4) Detaching and refitting the press roller............................................................................................1-5-18 (5) Detaching and refitting the fuser thermistor M, fuser thermistor S, and thermal cutout ..................1-5-19 1-5-8 PWBs ....................................................................................................................................................1-5-22 (1) Detaching and refitting the engine PWB .........................................................................................1-5-22 (2) Detaching and refitting the main PWB ............................................................................................1-5-26 (3) Detaching and refitting the power source unit .................................................................................1-5-28 1-5-9 Others ...................................................................................................................................................1-5-30 (1) Detaching and refitting the paper feed drive unit.............................................................................1-5-30 (2) Detaching and refitting the main drive unit ......................................................................................1-5-31 (3) Detaching and refitting the laser scanner unit .................................................................................1-5-32

1-6 Firmware
1-6-1 Downloading firmware ............................................................................................................................1-6-1 (1) Downloading the firmware from the parallel interface .......................................................................1-6-2 (2) Downloading the firmware from the memory card.............................................................................1-6-3 (3) Downloading the firmware from the USB memory ............................................................................1-6-5

2-1 Mechanical Construction
2-1-1 Paper feed section ..................................................................................................................................2-1-1 (1) Paper cassette paper feed section....................................................................................................2-1-1 (2) MP tray paper feed section ...............................................................................................................2-1-2 (3) Paper feed conveying section ...........................................................................................................2-1-3 2-1-2 Drum section...........................................................................................................................................2-1-4 (1) Drum section .....................................................................................................................................2-1-4 2-1-3 Expose section........................................................................................................................................2-1-5 (1) Laser scanner unit.............................................................................................................................2-1-5 2-1-4 Developing section..................................................................................................................................2-1-7 (1) Developing section ............................................................................................................................2-1-7 2-1-5 Transfer/separation section ....................................................................................................................2-1-8 (1) Transfer/separation section...............................................................................................................2-1-8 2-1-6 Cleaning section .....................................................................................................................................2-1-9 2-1-7 Fuser section ........................................................................................................................................2-1-10 (1) Fuser unit ........................................................................................................................................2-1-10 2-1-8 Paper exit section/rear unit ...................................................................................................................2-1-12 (1) Paper exit section/rear unit..............................................................................................................2-1-12 2-1-9 Duplex conveying section .....................................................................................................................2-1-14 (1) Duplex conveying section................................................................................................................2-1-14

2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1 (1) Electrical parts layout ........................................................................................................................2-2-1

2-3 Operation of the PWBs
2-3-1 Power source unit ...................................................................................................................................2-3-1 2-3-2 Engine PWB............................................................................................................................................2-3-3 2-3-3 Main PWB ...............................................................................................................................................2-3-9

2-4 Appendixes
(1) (2) (3) (4) Wiring diagram (30/31 ppm printer [EUR/USA model]).....................................................................2-4-1 Wiring diagram (35/37 ppm printer [EUR/USA model]).....................................................................2-4-2 Wiring diagram (45/47 ppm printer [EUR/USA model]).....................................................................2-4-3 Repetitive defects gauge...................................................................................................................2-4-4

2F8/2F9/2GA-2
1-1 Specifications

1-1-1

Specifications

Printing method............................... Semiconductor laser and electrophotography Printing speeds ............................... Simplex: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer A5: 19 ppm A6: 21 ppm A6: 23 ppm A4: 30 ppm A5: 21 ppm A5: 23 ppm Letter: 31 ppm A4: 35 ppm A4: 45 ppm Legal: 26 ppm Letter: 37 ppm Letter: 47 ppm Legal: 28 ppm Legal: 38 ppm Duplex: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer A4: 15.5 ppm A4: 25 ppm A4: 33.5 ppm Letter: 15.5 ppm Letter: 26 ppm Letter: 34.5 ppm Paper sizes ..................................... Paper cassette: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer A4, A5, B5, letter, legal, A4, A5, B5, A6, letter, A4, A5, B5, A6, letter, folio, officio II, legal, folio, officio II, legal, folio, officio II, custom (148 × 210 to custom (148 × 210 to custom (148 × 210 to 216 × 356 mm/ 216 × 356 mm) 216 × 356 mm/ 5 13/16 × 8 1/4 to 5 13/16 × 8 1/4 to 5 13/16 × 8 1/4 to 8 1/2 × 14") 8 1/2 × 14") 8 1/2 × 14") MP tray: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer A4, A5, B5, A6, letter, A4, A5, B5, A6, letter, A4, A5, B5, A6, letter, legal, folio, officio II, legal, folio, officio II, legal, folio, officio II, custom (70 × 148 to custom (70 × 148 to custom (70 × 148 to 216 × 356 mm/ 216 × 356 mm) 216 × 356 mm) 2 3/4 × 5 13/16 to 2 3/4 × 5 13/16 to 2 3/4 × 5 13/16 to 8 1/2 × 14") 8 1/2 × 14") 8 1/2 × 14") Paper types..................................... Paper cassette: Plain, preprinted, bond, recycled, rough, letterhead, color, prepunched, high quality, and custom MP tray: Plain, transparency, preprinted, labels, bond, recycled, vellum, rough, letterhead, color, prepunched, envelope, cardstock, thick, high quality, and custom Paper feed source capacity ............ Paper cassette: 500 sheets (80 g/m2) MP tray: 100 sheets (80 g/m2) Output tray capacity........................ Top tray: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 500 sheets (80/m2) 500 sheets (80/m2) 250 sheets (80/m2) Face up tray (optional): 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer Not available PT-310: PT-310: 2) 250 sheets (80/m2) 250 sheets (80/m Photo conductor.............................. a-Si (diameter: 30mm/1 3/16") Charging system............................. Contact charger roller method (positive charging) Developing system ......................... Single component developer Transfer system .............................. Transfer roller Separation system .......................... Separation brush (DC bias) Fixing system.................................. Heat fusing with a heat roller and a press roller Charge erasing system................... Light emitted by LED Cleaning system ............................. Counter blade cleaning Warm-up time (22 °C/71.6 °F, 60%RH) Power on: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 13 seconds or less 15 seconds or less 17 seconds or less Sleep: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 10 seconds or less 15 seconds or less 15 seconds or less

NOTE: 30/31 ppm printer (EUR/USA model), 35/37 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model) 1-1-1

2F8/2F9/2GA-1 First print out (A4) ........................... 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 19 seconds or less 25.5 seconds or less 24 seconds or less Resolution....................................... Fine 1200, Fast 1200, 600 dpi, 300 dpi Monthly duty ................................... Average: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 4,000 pages 8,000 pages 12,000 pages Maximum: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 150,000 pages 200,000 pages 250,000 pages Operating systems.......................... Microsoft Windows 95/98/Me/2000/XP, Microsoft Windows NT4.0, Microsoft Windows Server 2003, Apple Macintosh OS 9, Apple Macintosh OS X Controller ........................................ 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer PowerPC 440 PowerPC 750CXr PowerPC 750CXr 400 MHz 400 MHz 500 MHz Memory........................................... Standard: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 64 MB 64 MB 128 MB Maximum: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 576 MB 576 MB 640 MB Interface.......................................... Standard: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer USB: Hi-Speed USB, USB: Hi-Speed USB, USB: Hi-Speed USB, Full-Speed USB Full-Speed USB Full-Speed USB (USB memory slot) (USB memory slot) (USB memory slot) Parallel: IEEE1284 Parallel: IEEE1284 Parallel: IEEE1284 KUIO-LV slot Network: Network: 10BASE-T/100BASE-TX 10BASE-T/100BASE-TX KUIO-LV slot KUIO-LV slot Optional: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer IB-11: Serial, IB-11: Serial, IB-11: Serial, IB-21E/IB-30: IB-21E: IB-21E: 10BASE-T/100BASE-TX 10BASE-T/100BASE-TX 10BASE-T/100BASE-TX Operation environment ................... Temperature: 10 to 32.5°C/50 to 90.5°F Relative humidity: 15 to 80 % Altitude: 2,500 m/8,202 ft maximum Illumination: 1,500 lux maximum Dimensions (W × D × H) ................. 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 382 × 394 × 285 mm 382 × 394 × 320 mm 382 × 394 × 320 mm 15 1/16 × 15 1/2 × 12 5/8" 15 1/16 × 15 1/2 × 12 5/8" 15 1/16 × 15 1/2 × 11 1/4" Weight (without toner container) ..... 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer 15.8 kg 16.7 kg 16.7 kg 34.83 lbs 36.82 lbs 36.82 lbs Operating noise .............................. During printing 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer LpA = 50 dB (A) LpA = 52 dB (A) LpA = 56 dB (A) During standby: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer LpA = 40 dB (A) LpA = 40 dB (A) LpA = 40 dB (A) During sleep mode: 30/31 ppm printer 35/37 ppm printer 45/47 ppm printer Immeasurably low Immeasurably low Immeasurably low (In accordance with EN ISO7779 [Bystander position, sound pressure level at the front])

NOTE: 30/31 ppm printer (EUR/USA model), 35/37 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model) 1-1-2

2F8/2F9/2GA-1

1-1-2

Parts names

(1) Overall

30/31 ppm printer (EUR/USA model)

35/37 and 45/47 ppm printer (EUR/USA model)

Figure 1-1-1 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Top cover Paper stopper Top tray Operation panel Paper cassette MP (Multi-Purpose) tray Left side cover Toner container Power switch Waste toner box 11. 12. 13. 14. 15. 16. 17. 18. USB memory slot USB interface connector Network indicators Network interface connector Parallel interface connector AC inlet Rear unit Option interface slot (Network/ Serial/Memory card/Hard disk)

1-1-3

2F8/2F9/2GA-1 (2) Operation panel

Ready PAR A4 PLAIN

Ready PAR A4 PLAIN

30/31 ppm printer (EUR/USA model)

35/37 and 45/47 ppm printer (EUR/USA model)

Figure 1-1-2 1. 2. 3. 4. 5. 6. 7. Message display Indicators Menu key OK key Cursor keys GO key Cancel key

1-1-4

2F8/2F9/2GA-1

1-1-3

Machine cross section

30/31 ppm printer (EUR/USA model)

Paper path Paper path (optional)

Figure 1-1-3 Machine cross section (30/31 ppm printer [EUR/USA model]) 1. 2. 3. 4. 5. 6. 7. 8. MP (Multi-Purpose) tray MP tray paper feed unit Toner container Developer unit Main charger unit Drum unit Laser scanner unit Paper exit section 9. 10. 11. 12. 13. 14. 15. Rear unit Fuser unit Transfer/separation section Duplex paper conveying section Paper cassette Paper conveying section Paper cassette paper feed section

1-1-5

2F8/2F9/2GA-1

35/37 and 45/47 ppm printer (EUR/USA model)

Paper path Paper path (optional)

Figure 1-1-4 Machine cross section (35/37 and 45/47 ppm printer [EUR/USA model]) 1. 2. 3. 4. 5. 6. 7. 8. MP (Multi-Purpose) tray MP tray paper feed unit Toner container Developer unit Main charger unit Drum unit Laser scanner unit Paper exit section 9. 10. 11. 12. 13. 14. 15. 16. Rear unit Fuser unit Transfer/separation section Duplex paper conveying section Paper cassette Paper conveying section Paper cassette paper feed section Face-up tray (optional)

1-1-6

2F8/2F9/2GA-4
1-2 Installation

1-2-1
1. 2. 3. 4. 5.

Installation environment
Temperature: 10 to 32.5°C/50 to 90.5°F Humidity: 15 to 80%RH Power supply: 120 V AC, 9.0 A 220 - 240 V AC, 5.0 A (Average) Power source frequency: 50 Hz ±0.3%/60 Hz ±0.3% Installation location Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams. Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto the machine. Avoid dust and vibration. Choose a surface capable of supporting the weight of the machine. Place the machine on a level surface (maximum allowance inclination: 1°). Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. Select a room with good ventilation. Allow sufficient access for proper operation and maintenance of the machine. Machine front: 600 mm/23 5/8" Machine rear: 200 mm/7 7/8" Machine right: 100 mm/3 15/16" Machine left: 300 mm/11 13/16" Machine top: 750 mm/29 1/2"

6.

Top: 750 mm 29 1/2"

Left: 300 mm 11 13/16"

Right: 100 mm 3 15/16"

Rear: 200 mm 7 7/8"

Front: 600 mm 23 5/8"

Figure 1-2-1

1-2-1

2F8/2F9/2GA-2

1-2-2

Unpacking and installation

(1) Installation procedure

Start

Unpacking.

Attaching the label.

Installing the toner container and waste toner box.

Adding paper to the cassette.

Installing the cassette lid.

Connecting the printer cables.

Connecting the power cord and toner installing.

Printing a status page for test.

Installing the software.

Completion of the machine installation.

1-2-2

2F8/2F9/2GA-4

Unpacking.

30/31 ppm printer

35/37 ppm printer 45/47 ppm printer

Figure 1-2-2 Unpacking 1. 2. 3. 4. 5. 6. 7. 8. 9. Printer Outer case Bottom pad L Bottom pad R Machine cover Top pad L Top pad R Accessory spacer Plastic bag Installation guide etc. Plastic bag Toner container Power cord Waste toner box Leaflet (30/35/45 ppm printer [EUR model] only) 16. Cassette lid 10. 11. 12. 13. 14. 15.

1-2-3

2F8/2F9/2GA-2

Attaching the label. 1. Attach the included language label sheet on the indicator as shown in the figure.

Ready PAR A4 PLAIN

Language label sheet

Figure 1-2-3

1-2-4

2F8/2F9/2GA

Installing the toner container and waste toner box. 1. Open the top cover. 2. Remove the tape.

Top cover

Tape

Figure 1-2-4

1-2-5

2F8/2F9/2GA

3. Shake the new toner container at least 10 times as shown in the figure in order to distribute the toner evenly inside the container. 4. Carefully remove the protective seal (orange colored).

Toner container

Protective seal (orange colored)

REMOVE THIS TAG BEFORE ADDING TONER

Figure 1-2-5 5. Install the toner container into the printer. 6. Push on the PUSH HERE marks on the toner container until the container clicks into place. 7. Close the top cover.

Toner container

Figure 1-2-6 8. Open the cap of the waste toner box. 9. Open the left side cover. 10. Insert the new waste toner box as shown in the figure. When the box is set correctly, it will snap into place. 11. Close the left side cover.

Left side cover

Cap

Waste toner box

Figure 1-2-7

1-2-6

2F8/2F9/2GA-1

Adding paper to the paper cassette. 1. Pull out the paper cassette. 2. Push the bottom plate down until it locks (30/31 ppm printer [EUR/USA model] only).

Bottom plate

Paper cassette

Figure 1-2-8 3. Turn the paper size dial so that the size of the paper you are going to use appears in the paper size window.
Paper size dial

Paper size window

Figure 1-2-9

1-2-7

2F8/2F9/2GA

4. Pull the release lever on the left side guide and slide to the desired paper size.

Release lever Side guide

Side guide

Figure 1-2-10 5. Pull the release lever and slide the paper stopper to the desired paper size. When using non-standard size paper, move the paper guides and paper stopper all the way out, insert the paper, then adjust the paper guides and paper stopper to the size of the paper. Adjust them so that they are in light contact with the paper. 6. Insert the paper cassette into the slot in the printer. Push it straight in as far as it will go.
Paper stopper

Bottom plate

Release lever

Extension paper cassette

Lock lever

Figure 1-2-11

1-2-8

2F8/2F9/2GA

Installing the casette lid. 1. Install the cassette lid.

Cassette lid

Cassette lid

Figure 1-2-12

1-2-9

2F8/2F9/2GA-2

Connecting the printer cables. 1. Connect the printer cable (parallel, USB or network*) to the printer and the PC. *: Remove the cap.

USB Network Parallel

USB cable

Cap

Network cable

Parallel cable

Figure 1-2-13 Connecting the power cord and toner installing. 1. Connect the power cord to the printer's AC inlet and the other end into a power outlet. 2. Turn the power switch to on ( | ). The message display should indicate [Self test]. When the printer is first switched on after installation, there will be a delay of approximately 15 minutes before the printer gets ready to print as the developer needs to be filled with toner. During this period, the message display shows [Please wait (Adding toner)]. Wait until the READY indicator is also lit and the message display indicates [Ready]. The printer is ready to print.

> MSG language ? English

AC inlet Power cord

Power switch

Figure 1-2-14

1-2-10

2F8/2F9/2GA

Printing a status page for test. 1. Press the Menu key when [Ready] is displayed. 2. Press or key to display [Print Status Page]. 3. Press OK key to display [Print Status Page?]. 4. Press OK key. [Processing] will be displayed and the status page will be printed. When printing is complete, [Ready] will appear again. 5. Check to see if the status page is properly printed. Installing the software. 1. Switch on the PC and activate Windows. If the Welcome to the Found New Hardware Wizard dialog box displays, select [Cancel]. 2. Insert the CD-ROM (Software Library) supplied with the printer into the optical drive of the PC.The installation program launches and the License Agreement displays. If the installation program fails to launch, use Windows Explorer to access the CDROM and select [Setup.exe]. 3. Select [View License Agreement] to read the information and select [Accept] to proceed. 4. Select [Install KX Driver] and follow the on screen instructions to complete the software installation. When the Select the Printer Port window is displayed, select a USB port (ex. USB001) in the list below the Use the following port radio button. 5. Once the installation is complete, the [Printer Installed Successfully] dialog box displays. When the test page prints correctly, printer setup is complete. For details on using the printer, refer to the operation guide. Completion of the machine installation.

1-2-11

2F8/2F9/2GA

1-2-3

Installing the expanding memory (optional)

1. Power off the printer and unplug the printer power cord. 2. Open the right side cover. 3. Remove the screw and open the inner cover.

Right side cover

Inner cover

Screw

Figure 1-2-15 4. Push out the clamps on both ends of the memory socket. 5. Remove the memory from its package. Aligning the cutouts of the memory with the matching keys of the socket, carefully plug the memory into the memory socket until it clicks in place. 6. Push the two socket clamps to secure the memory. 7. Close and secure the inner cover by one screw. 8. Close the right side cover. Testing the expanded memory 1. To verify that the memory is working properly, test it by printing a status page (refer to Printing a status page on page 2-15).
Cutout Memory socekt

Clamp Clamp Memory

Cutout

Figure 1-2-16

1-2-12

2F8/2F9/2GA

1-2-4

Installing the memory card or hard disk (optional)

1. Turn off the printer and disconnect the power cord and printer cable. 2. Remove the two screws and then open the option interface slot cover. 3. Install the memory card or hard disk into the memory slot. 4. Close the option interface slot cover.

Memory card or hard disk Memory card slot

Screw Option interface slot cover

Screw

Figure 1-2-17

1-2-13

2F8/2F9/2GA

1-2-5

Installing the network interface card (optional)

1. Turn off the printer and disconnect the power cord and printer cable. 2. Remove the two screws and then open the option interface slot cover. 3. Install the network interface card to the option interface slot. 4. Secure the network interface card by two screws.

Network interface card

Option interface slot

Screw

Option interface slot cover Screw

Figure 1-2-18

1-2-14

2F8/2F9/2GA-1

1-2-6

Installing the network interface card (optional for 30/31 ppm printer [EUR/USA model] only)

1. Turn off the printer and disconnect the power cord and printer cable. 2. Open the right side cover. 3. Remove the one screw and then open the inner cover.

Right side cover

Inner cover

Screw

Figure 1-2-19 4. Remove the two screws and then open the option interface slot cover.

Screw

Screw

Option interface slot cover

Figure 1-2-20

1-2-15

2F8/2F9/2GA

5. Connect the relay cable connector to the network interface card connector. 6. Secure the relay cable to the clamp.

Relay cable Connector

Clamp

Network interface card

Connector

Figure 1-2-21

7. Install the network interface card to the option interface slot. 8. Put the relay cable connector through the hole. 9. Secure the network interface card by two screws.

Relay cable connector

Hole

Screw Option interface slot Screw

Network interface card

Figure 1-2-22

1-2-16

2F8/2F9/2GA

10. Connect the relay cable connector to the main PWB's connector. 11. Close and secure the inner cover by one screw. 12. Close the right side cover.

Main PWB Inner cover

Connector

Relay cable connector

Figure 1-2-23

1-2-17

2F8/2F9/2GA

This page is intentionally left blank.

1-2-18

2F8/2F9/2GA
1-3 Maintenance Mode

1-3-1

Maintenance mode

The printer is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item
Message display

Ready

Press the MENU key.

Print Menu Map
Press the or key several times until [Others >] is displayed.

Others >

>MSG Language English
Press the key. Press the or key several times until [>Service >] is displayed.

>Service >

Press the Service mode items

key.

>>Print Status Page >>Print Event Log >>Paper Feed

To print a status page for service purpose.

(See page P.1-3-2)
To print an event log (EVENT LOG) (Displayed when FRPO I1 is set to 1)

(See page P.1-3-12)
To set paper feed operation as printer driver priority mode.

(See page P.1-3-18) (See page P.1-3-18)

>>Maintenance

To reset counter for the maintenance kit.

>>Developer
To initialize the developer unit. (toner install mode)

(See page P.1-3-19)

>>DRUM-CTRL

To perform a automatic drum refreshing.

(See page P.1-3-19)

>>Drum
To perform a drum refreshing.

(See page P.1-3-20)
To scroll these items, press the or key repeatedly.

1-3-1

2F8/2F9/2GA-4 Service items Description Printing a status page for service purpose Description Prints a status page for service purpose. The status page includes various printing settings and service cumulative. Purpose To acquire the current printing environmental parameters and cumulative information. Procedure 1. Enter the service mode [>>Print Status Page]. 2. Press the OK key. [Print Status Page?] will be displayed. 3. Press the OK key. Two*1/Five*2 pages will be printed. (The second page includes service information. *1: 30/31 ppm printer (EUR/USA model) *2: 35/37 and 45/47 printer (EUR/USA model)
Service information (Refer to next page)

>>Print Status Page

Main PWB firmware version

Firmware release date

Firmware version: 2F9_3000.008.002

Released:

29/Aug/2006

Firmware version: 2F9_3000.008.002 Service Information
[XXXXXXXX/XXXXXXXX][XXXXXXX][XXXXXXXX][01/00] /t/P00/S00/U00/F00/N00/D50:DM0301.DAN:0002001001210052 /0020/0020/1061/0811/ 0/ /AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ Printed Page(s) 9690

Released:

29/Aug/2006

/003D/0005/0005/0005/0005/0000/ /0000/

/RS2/FF/00/[0003-0003]/81/31/50/50/0 /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00.00.00.00.00.00 /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ A:1234567890123456 /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00/

DN:SPL9200007 SN:SPL9200010

Toner Coverage
/12.1( Toner Coverage(%) Average)/165868.2 / 3.5( Toner Coverage(%) Last Page)

Figure 1-3-1Service status page

Toner coverage (Refer to next page)

1-3-2

2F8/2F9/2GA-4 Service items Toner coverage
Toner coverage (%) Number of pages printed coverted in reference to A4 or Letter size.

Description

Toner Coverage
/ 3.1( Toner Coverage(%) Average)/379.6: / 1.1( Toner Coverage(%) Last Page)

Toner coverage (%) of the page printed most previously.

Service information (30/31 ppm printer [EUR/USA model])

Service information
[XXXXXXXX/XXXXXXXX][XXXXXXX][XXXXXXXX][01/00] /t/P00/S00/U00/F00/N00/D50:DM0301.DAN:0002001001210052 /0020/0020/1061/0811/ /AAAAAAA/ /AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/ /AAAAAAA/ /003D/0000/ /0000/ /RS2/FF/00/[0003-0003]/81/31/50/50/0 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ Printed pages(s) 9690

XXXXXXXXXXXXXXXX/00.00.00.00.00.00 A:1234567890123456

/03030303/03030303/03030303/03000000/00000000/03030303/03030303/ SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E /00/ /00000000000000000000000000000000/ 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 8088808880808000/8088808880808000/8088808880808000/8088808880808000 00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00 DN:SPL9200007 SN:SPL9200010

Detail of service information (30/31 ppm printer [EUR/USA model])

1-3-3

2F8/2F9/2GA-2 Service items Description

No.

Items Engine ROM information [Flash ROM version]

Description

Operation panel ROM infor- [Operation panel mask ROM version] mation Boot ROM information Software jumper switch information (hexadecimal) [First byte/Second byte (displayed in OEM model only)] [Boot ROM version] First byte bit 0 = 1: (Fixed) bit 1 = 0: Overseas, 1: Domestic (Japan) bit 2, 3 (Not used) bit 4 = 0: Kyocera, 1: OEM bit 5 = 0: For Europe, 1: For US bit 6 = 0: Non MICR mode, 1: MICR mode bit 7 (Not used) Second byte: Displayed in OEM model only 00: Not connected bit0: Framing error bit1: Overrun error bit2: Parity error

Total page Toner install information Parallel I/O information Serial information USB information

00: Not connected 01: Full-Speed 02: Hi-Speed Code conversion Operation panel lock sta01: Partial lock tus (displayed only when 02: Full lock A B C D E F locked) 0 1 2 3 4 5 NVRAM error (displayed 01: ID error only when any error has 02: Version error occurred) NVRAM download

G 6

H 7

I

J 8 9 03: Checksum error 04: NVRAM crush error

00: Normal bit0: Font data bit1: Host data bit2: Macro data bit3: Program data bit4: Operation panel message data download (file name displayed) bit5: OEM data bit6: Web template data (version displayed) bit7: Error occurred /Top offset/Left offset/Page length/Page width /MP tray/Paper cassette1/Paper cassette 2/Duplex (1/600 inches unit) /MP tray/Paper cassette 2/Duplex (1/600 inches unit) /Top offset/Left offset/ (1/600 inches unit) /MP tray/ /Cassette 1 total/Paper feeder 1 (cassette 2) total/

Printable area setting Left offset for each paper source Top offset for each paper source Offset for rotation Paper source life counter Paper source life counter

1-3-4

2F8/2F9/2GA-2 Service items Description

No.

Items Paper source position counter Unit life counter Maintenance kit life counter Unit version Unit EEPROM error /Duplex/ /Drum unit/ /Paper feeder 1/ bit0: Paper feeder 1 bit1: Reserved bit2: Reserved bit3: Duplex RS2: RS-232C RS4: RS-422A -

Description

bit4: Reserved bit5: Bulk paper feeder bit6: Reserved bit7: Drum unit

Drum ID Serial interface information Drum sensitivity information Calibration table settings Optional paper feeder/stacker information

Setting value (FRPO I4), Hexadecimal 1st 2 bytes bit0: MP tray bit1: Cassette 1 bit2: Paper feeder 1 bit3 to 6: Reserved bit7: Duplex bit8: Bulk paper feeder bit9: Envelope feeder bit10 to 15: Reserved PMSG command setting (decimal) 0 to 50 °C/32 to 122 °F (in 1 °C/1.8 °F increment, "-" = Temperature/ humidity sensor is abnormal.) 25 to 90% RH (in 1% increment) g/m3 (maximum 16 characters) Media type setting value from 1 to 28 (paper weight) (unused media type are always 0x00.) 2 to 6 bytes, 8 to 36 bytes, 94 to 95 bytes (total 32 bytes) 2nd 2 bytes bit0: Face up bit1: Face down bit2: Reserved bit3: Reserved bit4 to 15: Reserved

Operation panel message language Current temperature Current humidity Absolute humidity Number of rebooting for vertical distortion check Network interface card (IB-30) version MAC address Fixed asset number Media type attributes Memory SPD information (slot 1) Drum status information Drum sensitivity information

1-3-5

2F8/2F9/2GA Service items Description

No.

Items Engine parameter Toner container information Drum serial number Machine serial number Hexadecimal, 256 bytes -

Description

NOTE: Code conversion A 0 B 1 C 2 D 3 E 4 F 5 G 6 H 7 I 8 J 9

1-3-6

2F8/2F9/2GA-1 Service items Description Service information (35/37 and 45/47 ppm printer [EUR/USA] model)

Service information
[XXXXXXXX/XXXXXXXX][XXXXXXX][XXXXXXXX][01/00] /t/P00/S00/U00/F00/N00/D50:DM0301.DAN:0002001001210052 /0020/0020/1061/0811/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ Total page 9690

/AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/

/003D/0005/0005/0005/0005/0000/ /0000/

/RS2/FF/00/[0003-0003]/81/31/50/50/0

00.00.00.00.00.00 A:1234567890123456

/03030303/03030303/03030303/03000000/00000000/03030303/03030303/ SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E /00/ /00000000000000000000000000000000/00000000000000000000000000000000 /0/0000000000000000000000000000000000000000000000000000000000000000 /0/0000000000000000000000000000000000000000000000000000000000000000

45/47 ppm printer (EUR/USA model) only.

1-3-7

2F8/2F9/2GA-1 Service items Description

/0000/0000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /8088808880808000/8088808880808000/8088808880808000/8088808880808000 /00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00

DN:SPL9200007 SN:SPL9200010

Detail of service information (35/37 and 45/47 ppm printer [EUR/USA model]) No. Items Engine ROM information Operation panel ROM information Boot ROM information [Flash ROM version] [Operation panel mask ROM version] [Boot ROM version] Description

1-3-8

2F8/2F9/2GA-2 Service items Description

No.

Items Software jumper switch information (hexadecimal) [First byte/Second byte (displayed in OEM mode only)]

Description First byte bit 0 = 1: (Fixed) bit 1 = 0: Overseas, 1: Domestic (Japan) bit 2, 3 (Not used) bit 4 = 0: Kyocera, 1: OEM bit 5 = 0: For Europe, 1: For US bit 6 = 0: Non MICR mode, 1: MICR mode bit 7 (Not used) Second byte: Displayed in OEM mode only 00: Not connected bit0: Framing error 00: Not connected 01: Full-Speed 02: Hi-Speed 01: Partial lock 02: Full lock 03: Checksum error 04: NVRAM crush error bit1: Overrun error bit2: Parity error

Total page Toner install information Parallel I/O information Serial information USB information

Operation panel lock status (displayed only when locked)

NVRAM error (displayed 01: ID error only when any error has 02: Version error Code conversion occurred) NVRAM download A 0 B 1

00: Normal E C D F G H I J bit0: Font data4 2 3 5 6 7 8 9 bit1: Host data bit2: Macro data bit3: Program data bit4: Operation panel message data download (file name displayed) bit5: OEM data bit6: Web template data (version displayed) bit7: Error occurred /Top offset/Left offset/Page length/Page width /MP tray/Paper cassette1/Paper cassette 2/Paper cassette 3/ Paper cassette 4/Envelope feeder/Duplex (1/600 inches unit) /MP tray/Paper cassette2/Paper cassette 3/Paper cassette 4/Duplex (1/600 inches unit) /Top offset/Left offset/ (1/600 inches unit) /MP tray/ /Cassette 1 total /Paper feeder 1 (Cassette 2) total /Paper feeder 2 (Cassette 3) total/ /Paper feeder 3 (Cassette 4) total/

Printable area setting Left offset for each paper source Top offset for each paper source Offset for rotation Paper source life counter Paper source life counter

Paper source life counter

1-3-9

2F8/2F9/2GA-2 Service items Description

No.

Items Paper source position counter Unit life counter Maintenance kit life counter Unit version Unit EEPROM error

Description /Duplex/Bulk paper feeder/Envelope feeder/ /Drum unit/ /Paper feeder 1/Paper feeder 2/Paper feeder 3 /Envelope feeder/bulk paper feeder/ bit0: Paper feeder 1 bit1: Paper feeder 2 bit2: Paper feeder 3 bit3: Duplex bit4: Reserved bit5: Bulk paper feeder bit6: Reserved bit7: Drum unit

Drum ID Serial interface information Drum sensitivity information Calibration table settings Optional paper feeder/stacker information Setting value (FRPO I4), Hexadecimal 1st 2 bytes bit0: MP tray bit1: Cassette 1 bit2 to 4: Paper feeder 1 to 3 bit3 to 6: Reserved bit7: Duplex bit8: Bulk paper feeder bit9: Envelope feeder bit10 to 15: Reserved PMSG command setting (decimal) 0 to 50 °C/32 to 122 °F (in 1 °C/1.8 °F increment, "-" = Temperature/ humidity sensor is abnormal.) 25 to 90% RH (in 1% increment) g/m3 (maximum 16 characters) Media type setting value from 1 to 28 (paper weight) (unused media type are always 0x00.) 2 to 6 bytes, 8 to 36 bytes, 94 to 95 bytes (total 32 bytes) 2nd 2 bytes bit0: Face up bit1: Face down bit2: Reserved bit3: Reserved bit4 to 15: Reserved RS2: RS-232C RS4: RS-422A

Operation panel message language Current temperature Current humidity Absolute humidity Number of rebooting for vertical distortion check MAC address Fixed asset number Media type attributes Memory SPD information (slot 1) Drum status information Drum surface potential information Drum sensitivity information

1-3-10

2F8/2F9/2GA Service items Description

No.

Items LSU luminous power distribution information

Description /APC PWB table information (1 byte)/Actual data (32 bytes)

2-beam correction delay quan- /Beam A/Beam B/ tity DRT correction coefficient Engine parameter Toner container information Drum serial number Machine serial number NOTE: Code conversion A 0 B 1 C 2 D 3 E 4 F 5 G 6 H 7 I 8 J 9 4 bytes × 11 × 23 groups Hexadecimal, 256 bytes -

1-3-11

2F8/2F9/2GA-4 Service items Description Printing an event log (EVENT LOG) Description Prints the history of paper misfeeds and self-diagnostic errors including up to 16 items from the latest occurrence of such an error. (If the number of errors exceeds 16, errors will be deleted sequentially from the oldest one.) Purpose To allow machine malfunction analysis based on the frequency of paper misfeeds and self diagnostic errors. Procedure 1. Enter the service mode [>>Print Event log]. 2. Press the OK key. [>>Print Event Log?] will be displayed. 3. Press the OK key. A sheet of event log will be printed.

>>Print Event Log

[000_0000.000.000/2GA_1000.006.001][000_0000.000.000][000_0000.000.000][01/00]

(1)
Printed page(s) 12345

(2)
DN:SPL0000000

(3)

(4)

(5) Firmware version: 2F9_3000.008.002 (6) Released: 29/Aug/2006

(7) (10)
# 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

(8) (11)
# 8 7 6 5 4 3 2 1 Count. 11234 10000 9999 9998 9997 9996 9995 9994 Service Code 01.6000 01.6000 01.6000 01.6000 01.6000 01.6000 01.6000 01.6000

Count. Event 11111 10.48.01.88.01.01 10000 10.48.01.88.01.01 9999 10.48.01.88.01.01 9998 10.48.01.88.01.01 9997 10.48.01.88.01.01 9996 10.48.01.88.01.01 (b) (c) (d) 9995 (a) 10.48.01.88.01.01 (e) 9994 10.48.01.88.01.01 9993 10.48.01.88.01.01 9992 10.48.01.88.01.01 9991 10.48.01.88.01.01 9990 10.48.01.88.01.01 9989 10.48.01.88.01.01 9979 10.48.01.88.01.01 9969 10.48.01.88.01.01 1 10.48.01.88.01.01

10.48.01.88.01.01
(f) (12)

# 8 7 6 5 4 3 2 1

Count. 11234 10000 9999 9998 9997 9996 9995 9994

item 01.00 01.00 01.00 01.00 01.00 01.00 01.00 01.00

(13)
# 5 4 3 2 1 Count. 9998 9997 9996 9995 9994 item 01.00 01.00 01.00 01.00 01.00

(14)
J00: 0 J05: 0 J09: 0 J10: 0 J11: 0 J12: 0 J13: 0 J14: 0 J15: 0 J16: 0 J17: 0 J18: 0 J19: 0 J20: 0 J21: 0 J22: 0 J23: 0 J30: 0 J35: 0 J40: 0 J41: 0 J42: 0 J43: 0 J44: 0 J46: 0 J47: 0 J50: 0 J51: 0 J52: 0 J53: 0 J60: 0 J61: 0 J80: 0 J81: 0 J82: 0 J83: 0 J84: 0 J85: 0 J86: 0 J87: 0 J88: 0 J89: 0

(h)

C6000: C6050:

4 1

(i) T00:

4

(g)

SN:SPL0000000

(9)

Figure 1-3-2

1-3-12

2F8/2F9/2GA Service items Description Detail of event log (EVENT LOG) information No. (1) (2) (3) (4) Items Engine PWB mask version Operation panel PWB mask version BROM version Software jumper switch information (hexadecimal) [First byte/Second byte (displayed in OEM mode only)] Description [Engine mask version/Engine software version] First byte bit 0 = 1: (Fixed) bit 1 = 0: Overseas, 1: Domestic (Japan) bit 2, 3 (Not used) bit 4 = 0: Kyocera, 1: OEM bit 5 = 0: For Europe, 1: For US bit 6 = 0: Non MICR mode, 1: MICR mode bit 7 (Not used) Second byte: Displayed in OEM mode only # Count. Event Log code (2 digit, hexadecimal, 6 categories) (a) Cause of a paper jam (b) Position of paper jam (c) Paper source (d) Paper size (e) Paper type (f) Paper exit Refer to the next page for the details of each log code.

(5) (6) (7) (8) (9) (10)

Main PWB mask version Main PWB firmware release date Total page counter Drum serial number Printer serial number Paper Jam Log

Remembers 1 to 16 of The total page count occurrence. If the occur- at the time of the rence of the previous paper jam. paper jam is less than 16, all of the paper jams are logged. When the occurrence excessed 16, the oldest occurrence is removed.

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2F8/2F9/2GA-2 Service items Description

No. (10) cont.

Items (a) Cause of paper jam

Description

10: Paper does not arrive at the registration sensor. (MP tray) [42] 10: Paper does not arrive at the registration sensor. (Cassette 1) [31] 10: Paper does not arrive at the registration sensor. (Cassette 2) [31] 10: Paper does not arrive at the registration sensor. (Cassette 3) [31] 10: Paper does not arrive at the registration sensor. (Cassette 4) [31] 10: Paper does not arrive at the registration sensor. (Duplex conveying) [49] 11: Paper does not pass the registration sensor. [48] 12: Paper remains at the registration sensor when power is turned on. [48] 20: Paper does not arrive at the exit sensor. [48] 21: Paper does not pass the exit sensor. [47] 22: Paper remains at the exit sensor when power is turned on. [47] 30: Paper does not arrive at the paper feeder 1 paper feed sensor. (Cassette 2) [32] 30: Paper does not arrive at the paper feeder 1 paper feed sensor. (Cassette 3) [33]