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Confidential
For NSC's Only For Authorised Service Agents Only Ref No: MQMSH001OH060616REV1
SERVICE HINT
A BG CY E FL I LT MD NL S TR Date
AL BIH CZ EST GB IRL LV MK P SK UA 06.06.2016
AND BY D F GR IS M MNE PL SLO Country Reported
B CH DK FIN H L MC N RO SRB DE
Product Category: Liquid Crystal Display Television
Subject: Power Board connector P6 partly burnt
Model(s) Affected: TX-47AS800 TX-47AS802 TX-47ASW804
TX-55AS800 TX-55AS802
TX-60AS800 TX-60AS802 TX-60ASR800
Symptom / No function, LED blinking red 1x
Cause:
Due to loosen contact or possibly dust contaminated contact in the P6 connector
connections, the transient resistance arise in the particular VLED1 voltage connection
plug pins (esp. no.: 17-20), related pins get warm whilst being overloaded as
remaining ones with current from VLED1 supply and protection circuit is activated and TV
shuts down (with SOS1).
Remedy /
Method: Exchange of the P6-LD1 cable with plugs, exchange of the P-PCB P6 socket
Tips how to recognize this issue:
1. Customer reports TV with permanent symptom "No function, LED blinking 1x time red"
2. TV works normally, but suddenly protection mode SOS1 appears
3. P6 connector is damaged as shown on the below picture
Replacement P/N:
P6 to LD1 cable with connectors - 60" PANEL TXJ/P6DBVE
P6 to LD1 cable with connectors - 55" PANEL TXJ/P6DCVE
P6 to LD1 cable with connectors - 47" PANEL TXJ/P6GLVE
PCB P6 connector Socket K1KY20BA0491
Rear view of the TV
Document No: MQM_SH
Panasonic 1 of 1 Rev: 2.00 DG140612