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SERVICE INFORMATION (QUALITY)
Service
Date: July.13, 2011 No.: SQH11009
Manual
MODEL No. * SER. No S/M No. PG
DJM-900NXS/KXJ5 A 41-
DJM-900NXS/LXJ A 1541-
DJM-900NXS/SYXJ8 A 2741-
DJM-900NXS/UXJCB A 1401-
DJM-900NXS/XJCN5 A 221-
DJM-2000/AXJ5 A 271-
DJM-2000/CUXJ A 1361-
DJM-2000/KXJ5 A 71-
DJM-2000/LXJ A 1491-
DJM-2000/SYXJ8 A 5621-
DETAIL
SYMPTOM The knobs for MIC LEVEL and TRIM are loose.
CAUSE Under investigation
SERVICE
Replace knob and add spring (Tentative countermeasure)
REMEDY
FACTORY
COUNTER Same as service remedy
-MEASURE
We are still investigating now, but we have not found the root cause of this issue yet. Service remedy of this SI is tentative
measure. We will let you know the permanent countermeasure as soon as we find the root cause.
Regarding knob, design change has not been performed. Butplease replace knob with new one together when adding spring
because there is a possibility that the size of knob changes in some factor during shipping.
Please refer to the next page about insertion method of spring .
CURRENT PARTS CO NEW PARTS
*
SYMBOL/DESCRIPTION PART NUMBER DE PART NUMBER SYMBOL/DESCRIPTION
A Addition DBH1788 Spring
( ! ):You should use specified parts by safety regulations.
PIONEER SERVICE NETWORK CORPORATION NOTE:PARTS CODE
1:Changeable form old to new. Memo: QA66-N004-A
2:Not Interchangeable at all. TL-31014
3:Interchangeable in both ways. TL-31015
Service Support Division 5:Do not use old parts. TPH12-002 ( E1 W1 )
SQH11009 page: 2/2
As factory countermeasure , spring is applied to all Mic level knobs (DJM-900NXS