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Additional Page: 1/3
SERVICE INFORMATION (QUALITY)
Service
Date: May. 26, 2009 No.: SQH09023
Manual
MODEL No. * SER. No S/M No. PG
BDP-05FD/KU/CA See page 2/3
BDP-51FD/KU/CA See page 2/3
BDP-51FD/KUXJ/CA See page 2/3
BDP-LX71/TLXJ See page 3/3
BDP-LX71/WV5 See page 3/3
BDP-LX71/WY5 See page 3/3

DETAIL
1. Unable to play certain BD titles decrypted by a copy-protection technology "BD+" and instead display on TV screen a
message advising you to update your player, or
SYMPTOM
2. Display on TV screen a message advising you to update your player, and then attempt to play the BD titles but the picture
will be severely distorted.

CAUSE Due to wrong ID data stored in the players

Clear the ID number and restore it using the ID disc GGV1334 or GGV1343.
SERVICE Mark a small black dot on ID label of rear panel after remedying.
REMEDY *See service manual for each model on how to clear/restore the ID numer.
*Do not use GGV1324 for restoring the ID number because it contains wrong ID data.

FACTORY
COUNTER Same as service remedy
-MEASURE

See page 2/3 and 3/3 for details of units which need to be remedied.
And for marking location of the black dot, see page 3/3.

CURRENT PARTS CO NEW PARTS
*
SYMBOL/DESCRIPTION PART NUMBER DE PART NUMBER SYMBOL/DESCRIPTION

( ! ):You should use specified parts by safety regulations.
PIONEER SERVICE NETWORK CORPORATION NOTE:PARTS CODE
1:Changeable form old to new. Memo: 64-N002
H.KISHIDA,MANAGER 2:Not Interchangeable at all. TPH10-006
HE Technical Support Group 3:Interchangeable in both ways.
Service Support Division 5:Do not use old parts. ( E1 W1 )
SQH09023 page: 2/3
Units need to be remedied:
1. BDP-05FD/KU/CA 11 units total
The units with the following serial numbers need to be remedied.
HIEA010580CC
HIEA010883CC
HIEA010970CC
HIEA011018CC
HIEA011084CC
HIEA011897CC
HIEA011916CC
HIEA013239CC
HIEA014915CC
HIEA014952CC
HJEA015613CC

2. BDP-51FD/KU/CA 85 units total
The units with the following serial numbers need to be remedied.
HIEA014081CC HIEA014133CC HIEA014188CC HIEA016523CC
HIEA014083CC HIEA014137CC HIEA014189CC HIEA018239CC
HIEA014086CC HIEA014141CC HIEA014190CC HIEA018244CC
HIEA014087CC HIEA014143CC HIEA014194CC HIEA018261CC
HIEA014090CC HIEA014144CC HIEA014196CC HIEA018285CC
HIEA014091CC HIEA014145CC HIEA014199CC HIEA018295CC
HIEA014093CC HIEA014147CC HIEA014200CC HJEA019844CC
HIEA014096CC HIEA014148CC HIEA014201CC HJEA019845CC
HIEA014099CC HIEA014149CC HIEA014204CC HJEA020087CC
HIEA014101CC HIEA014153CC HIEA014205CC HJEA022579CC
HIEA014102CC HIEA014154CC HIEA014207CC
HIEA014108CC HIEA014157CC HIEA014210CC
HIEA014109CC HIEA014160CC HIEA014211CC
HIEA014110CC HIEA014163CC HIEA014214CC
HIEA014113CC HIEA014164CC HIEA014216CC
HIEA014114CC HIEA014168CC HIEA014218CC
HIEA014116CC HIEA014169CC HIEA014219CC
HIEA014120CC HIEA014170CC HIEA014221CC
HIEA014121CC HIEA014171CC HIEA014224CC
HIEA014123CC HIEA014173CC HIEA014226CC
HIEA014125CC HIEA014175CC HIEA014227CC
HIEA014126CC HIEA014178CC HIEA015411CC
HIEA014127CC HIEA014180CC HIEA015412CC
HIEA014128CC HIEA014183CC HIEA015413CC
HIEA014130CC HIEA014184CC HIEA015414CC

3. BDP-51FD/KUXJ/CA 872 units total
Units with serial numbers falling within the following range and NO black dot on the rear panel need to be remedied.
Serial Range : HHMP003931CC - HIMP005000CC
Black Dot : No black dot on ID label of rear panel
* If the unit HAVE the black dot, it does NOT need to be remedied because correct data has already been installed.

Continued overleaf
SQH09023 page: 3/3

4. BDP-LX71/TLXJ 305 units total
Units with serial numbers falling within the following range and NO black dot on the rear panel need to be remedied.
Serial Range : HHMP000001LL - HIMP001100LL
Black Dot : : No black dot on ID label of rear panel
* If the unit HAVE the black dot, it does NOT need to be remedied because correct data has already been installed.

5. BDP-LX71/WV5 1 unit total
The unit with the following serial number need to be remedied.
HIEA000965GB

6. BDP-LX71/WY5 15 units total
The units with the following serial numbers need to be remedied.
HHEA002028YY
HHEA002030YY
HHEA002031YY
HIEA002831YY
HIEA003044YY
HIEA003924YY
HIEA004447YY
HIEA004458YY
HIEA004521YY
HIEA004568YY
HIEA004597YY
HIEA004611YY
HIEA004636YY
HIEA004647YY
HIEA004713YY

Marking location of the black dot:
After remedying, mark a small black dot on ID label of rear panel as shown in the following figure.