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rs 2) CONTR.OL DATA Memo
INTERNAL CATAI.DG GUIDELINES JANUARY 4, 1985

CUstomer ordering instructions will be found on the first few pages of this catalog.
Internal ordering instructions are listed below. See the reverse side for a sample
order.
EMERGENCY ORDER PROCEDURES: All orders of an emergency nature will be charged an
additional $25.00 as an expedite fee. All orders narked RUSH or ASAP will be charged
this amount in addition to the premium freight costs.

Phone orders and electronic nail messages are not accepted unless next day delivery
is required and approved by illS Management.

No phone orders will be accepted from the Minneapolis/St.Paul area.

LITERATURE ORDER/ENTRY SYSTEM: Literature and Distribution Services has recently
implemented an Interactive Order System called LOIS. Those CDC sites that have
access to a 721 CDC terminal may now enter their orders via this method. Guidelines
for establishing a user name may be obtained by contacting Sandy Buhil, STP005
(Phone 612-292-2117 or c/n 243-2117).
A Query System is also available to CDC sites not having access to a CDC 721 crt
terminal but having a different terminal. The illS Query System allows you to determine
stock availability, revision level, and prices. (At this time, only CDC sites may
access this file) .
BACKORDER PROCEDURE": If a requisitioner requires an item to be backordered, they
must so indicate on the Literature and Stocked Forms Request (M1538-2). Place a
"BII in the column narked "B" if you wish manuals or binders to be backordered.
Brochures and Data Sheets are not backordered due to ever changing marketing emphasis
Which delays reprint cycles.

REIURN ro STOCK: Only books that are unused and 'at the current level stocked by illS
nay be returned for credit. Please obtain proper approval and return procedures
for illS before returning any books. No returns accepted for material 90 days after
original purchase.

AUTCMATIC DISTRIBUTION PROCEDURE FOR INTERNATIONAL SUBSIDIARIES: If, as an Inter-
national Subsidiary, you are not familiar with the Autonatic Distribution Service
(A/D) , please contact illS and we will send you a copy of the guidelines. Domestic
CUstomer AID procedures are found in this catalog.

MANUALS ON MICROFICHE: Publication nurrbers prefixed by a GF indicates the manual
is available in microfiche fonn.

LITERATURE ORDERING PROCEDURE: See example on reverse side of this page. PlACE
ALL ITEMS IN NUMERICAL SEQUENCE.




G. F. Moore, Manager
Literature and Distribution Services
CS 2> CONT"OL DATA LITERATURE AND DISTRIBUTION SERVICES/STP005
308 NORTH DALE STREET
ST. PAUL, MINNESOTA 55103
LITERATURE/FORMS REQUEST

No.U 123422
SHIP
TO PROJECT

DEPT. # REQ'D)
PURCHASE ORDER INFO.


TITLE
FOO AIR SHIPrfNTS-DO NOT USE A P.O. BOX)
CITY AND STATE

YOUR CITY, STATE
ENTER ITEMS BELOW IN NUMERICAL ORDER L.D.S. USE ONLY
w;O:
ITEM FORM OR P REV. QTY. UNIT QTY, BACK B CATALOG DESCRIPTION UNIT PRICE EXTENDED woo
NO. PUBLICATION NO. REQ'D SHIPPED OROER (INCLUDE PRODUCT DESIGNATION) COST ~~
".




1. 19983900 3 EA . B BASIC RM .(SEE NOTE. 3)
2. 19983900 P OK 1 EA REVISION PKT
3. .




4.

5. NOTE 1 AL ~AY~ SHOW THE DEPAR ~MENTI :Ot NTRY NUMBER TO BE CHARGED
lun"'l'T'" n ,:/1""'- .''''':'''''''>''~.~<-.;''i' ,',

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