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SERVICE BULLETIN
PRODUCT: Computer Monitor BULLETIN: MON 98-004 MODEL: CKA5227L

SUBJECT: Samtron 5Ei and Samsung SyncMaster 5e

BACKGROUND: Samtron has manufactured a CKA5227L with a 1 year warranty. Samsung has manufactured a CKA5227L with a 3 year warranty. These models should not be confused with each other due to the different warranty periods.

SOLUTION: The monitors are distinguishable in several ways. Front Cover Manufacturer : Model Name :

Samtron 5Ei

Samsung SyncMaster 5e

Rear Label Manufacturer : Samtron Model Name : 5Ei Serial Number : H4XJ??????

Samsung SyncMaster 5e HCCH?????? H1EH??????

Serial Number Definition - The 2 nd digit will state the factory location. For example, Samtron designates the number 4 as their location. Samsung designates the letter C or 1 as their factory location.

Disclaimer: This information is provided "as is" without warranty of any kind either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

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