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Service Guide OKIFAX 5700/5900
Chapter 0 Introduction
Front Cover

OKIFAX 5700/5900 FACSIMILE PRODUCTS

Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 10/25/98 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 72 dpi, which is ideal for screen viewing. For future updates to this manual, and more on-line information visit our Business Partner Exchange (BPX) at http://bpx.okidata.com.

Table of Contents

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Service Guide OKIFAX 5700/5900
0 Introduction Copyright 1 General Information 1.1 General Performance 1.2 General User's Function 1.3 General Maintenance Functions 1.4 General Appearance ....1.4.1 General Appearance of OKIFAX 5700/5900 ........Telephone Directory P6 ....1.4.2 Control Panel 1.5 Basic Performance Specifications ....Table 1.5.1 (1/8) Basic Performance Specifications ....Table 1.5.1 (2/8) Basic Performance Specifications ....Table 1.5.1 (3/8) Basic Performance Specifications ....Table 1.5.1 (4/8) Basic Performance Specifications ....Table 1.5.1 (5/8) Basic Performance Specifications ....Table 1.5.1 (6/8) Basic Performance Specifications ....Table 1.5.1 (7/8) Basic Performance Specifications ....Table 1.5.1 (8/8) Basic Performance Specifications 1.6 Reports and Lists ....1.6.1 Reports & List Specifications (1/2) ....1.6.1 Shows Reports and Lists (2/2) ........Active Memory Files P1 ........Active Memory Files P2 ........Active Memory Files ........Activity Report ........Message Confirmation (Normal Report) ........Memory Confirmation (Error Report) ........Broadcast Entry Report P1 ........Broadcast Entry Report P2 ........Broadcast Entry Report P1 ........Broadcast Entry Report P2 ........Broadcast Entry Report (Broadcast TX) ........Broadcast Confirmation Report P1 ........Broadcast Confirmation Report P2 ........Broadcast Confirmation Report P1 ........Broadcast Confirmation Report P2 ........Broadcast Confirmation Report (Broadcast TX by Speed dial) ........Configuration P1 ........Configuration P2 ........Configuration P3 ........Configuration P1 ........Configuration P2 ........Telephone Directory P1 ........Telephone Directory P2 ........Telephone Directory P3 ........Telephone Directory P4 ........Telephone Directory P5 ........Telephone Directory P1

2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

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........Telephone Directory P2 ........Telephone Directory P3 ........Telephone Directory P4 ........Telephone Directory P5 ........Telephone Directory P6 ........Telephone Directory P7 ........Telephone Directory P8 ........Telephone Directory (Speed dial) ........Power Outage Report ........Confidential RX Report ........Protocol Dump P1 ........Protocol Dump P2 ........Self Diagnosis Report ........Function List P1 ........Function List P2 ........Function List P3 ........Function List P1 ........Function List P2 ........Function List P3 ........Group Directory ........Group Directory P1 ........Group Directory P2 ........Group Directory (Speed dial) ........Protocol Dump P1 ........Protocol Dump P2 ........NIC Configuration ........Banner Sheet 2 Installation 2.1 General Setup Information 2.2 Site Selection 2.3 Unpacking 2.4 Check of Contents 2.5 Installation of Attachments 2.6 AC Cord Connection 2.7 Telephone and Line Connections 2.8 Packing for Shipment 2.9 Initial Settings ....2.9.1 General Procedure of Key Operation ........User Functions ....2.9.2 Technical Functions ........2.9.2.1 Technical Functions Operation 1 ........2.9.2.2 Technical Functions Operation 2 ........2.9.2.2.1 T1 (TX) Timer Value ........2.9.2.2.2 T1 (RX) Timer Value ........2.9.2.2.3 T2 Timer *100ms ........2.9.2.2.4 Error Criterion ........2.9.2.2.5 Attenuator ........2.9.2.2.6 T/F Tone Att. ........2.9.2.2.7 MF Att. ........2.9.2.2.8 Ring Dura. *10ms ........2.9.2.2.9 CML Timing *100ms

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98

Table of Contents

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........2.9.2.2.10 LED Headstrobe ........Service Personnel Initial Settings Table 2.9.2.3 (1/11) ........Service Personnel Initial Settings Table 2.9.2.3 (2/11) ........Service Personnel Initial Settings Table 2.9.2.3 (3/11) ........Service Personnel Initial Settings Table 2.9.2.3 (4/11) ........Service Personnel Initial Settings Table 2.9.2.3 (5/11) ........Service Personnel Initial Settings Table 2.9.2.3 (6/11) ........Service Personnel Initial Settings Table 2.9.2.3 (7/11) ........Service Personnel Initial Settings Table 2.9.2.3 (8/11) ........Service Personnel Initial Settings Table 2.9.2.3 (9/11) ........Service Personnel Initial Settings Table 2.9.2.3 (10/11) ........Service Personnel Initial Settings Table 2.9.2.3 (11/11) ........2.9.2.4 TEL/FAX Automatic Switching ........2.9.2.5 TAD mode ........2.9.2.6 Outline of Parallel Pickup ....2.9.3 User's Functions ....2.9.4 Location Program ........2.9.4.1 Select Menu is shown as below: ........2.9.4.1 Location Program (1/2) ........2.9.4.1 Location Program (2/2) ....2.9.5 Setup ........2.9.5.1 Clock Adjustment ........2.9.5.2 ID/Password Programming ............2.9.5.2.1 TSI/CSI ............2.9.5.2.2 Sender ID ........2.9.5.3 Machine Settings: ............2.9.5.3.1 Auto Answer Mode ............2.9.5.3.2 TX Mode Default ........2.9.5.4 Dial Options ........2.9.5.4 Dial Options Table ............2.9.5.4.1 Redial Tries ............2.9.5.4.2 Redial Interval ............2.9.5.4.3 Dial Prefix ........2.9.5.5 Incoming Options ............Table 2.9.5.5 Incoming Options ............2.9.5.5.1 CNG Count ........2.9.5.6 Report Options: ............2.9.5.5.2 Distinctive Ring ........2.9.5.7 LAN Options: ............2.9.5.7 Table ............2.9.5.7.1 IP Address ............2.9.5.7.2 Subnet Mask ............2.9.5.7.3 Default Gateway ....2.9.6 User Default Setting ....2.9.7 Technical Default Setting ....2.9.8 Default Setting of Dial Parameters ....2.9.9 Off-line tests ........2.9.9.1 Self Diagnosis Flow ........Self Diagnosis Report ....2.9.10 On-line Tests ........2.9.10.1 Typical Transmission Flow Diagram

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........2.9.10.2 Typical Reception Transmission Diagram 2.10 Installation of optional units ....2.10.1 Optional units ....2.10.2 Memory Board Installation Instruction ....2.10.3 Network Card Installation Instruction ....2.10.4 G4 Board Installation Instruction 3 Brief Technical Description Electrophotographic Process Flow 3.1 Fundamentals of the Electro-Photographic Process 3.2 Actual Electrophotographic Process 3.3 Board and Units 3.4 Overall Dimension and Mechanical Structure 4 Disassembly 4.0 General ....4.1 Precautions for Parts Replacement ....4.2 Tools ....4.3 How to Disassemble and Reassemble ........Whole Unit Picture ........4.3.1 Document Table Cover ........4.3.2 Rear Cover and NCU Cover ........4.3.3 Main Cover ........4.3.4 Operation Unit ........4.3.5 NCU Board ........4.3.6 MODEM Board ........4.3.7 Plate Package ........4.3.8 Scanner Unit (CIS) ........4.3.9 Stacker Frame ........4.3.10 Printer Unit ........4.3.11 Fan and Fan Guard ........4.3.12 Main Board ........4.3.13 Contact Assembly and High-/Low Voltage Power Supply Boards ........4.3.14 Disassembling the Operation Unit ............4.3.14.1 Disassembling the Operation Unit ........4.3.15 Disassembling the Scanner Unit (L) ........4.3.16 Scanner (CIS) ........4.3.17 PC1/PC2 Sensors ........4.3.18 Speaker ........4.3.19 Scanner Motor ........4.3.20 Disassembling the Printer Unit ........4.3.21 LED Head ........4.3.22 Toner Lockout Board ........4.3.23 Stacker Cover ........4.3.24 Fusing Unit ........4.3.25 Manual Feed Assembly ........4.3.26 Back-up Roller, Transfer Roller ........4.3.27 Resist Roller, Hopping Roller, Sensor Plates ........4.3.28 Eject Guide Assembly 5 Adjustments 5.1 Setting of LED Print Head Drive Time ....Settings of Technical Function No. 26 (Table 5.1.1)

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....5.2.1 Confirmation Items ....5.2.2 Measurement 6 Cleaning and Maintenance 6.1 Replacement of Consumables 6.2 Routine Inspection 6.3 Printer Counter Display/Clear (User) 6.4 Printer Counter Display/Clear (Service) 6.5 Self-Diagnosis Test 6.6 Sensor Calibration Test 6.7 LED Test 6.8 Tone Send Test 6.9 High-Speed Modem Send Test 6.10 High-Speed Modem Receive Test 6.11 MF Send Test 6.12 Tone (TEL/FAX) 6.13 Protocol Data Dump Printing 6.14 System Reset 6.15 Service Codes ....Service Code list [Table 6.15.1] (1/2) ....Service Code list [Table 6.15.1] (2/2) ....G4 Service Code Lists 7 Troubleshooting 7.0 Extension cable lists 7.1 Overview ....7.1 Overall Troubleshooting Flow Chart ....7.2 No LCD Operation ....7.3 ALARM LED On ....7.4 Printing Test Failure ....7.5 No Local Copy ....7.6 Auto Dial Failure ....7.7 Transmission Problem ....7.8 Auto Reception Failure ....7.9 Reception Problem ....7.10 Sensor Calibration Test ....7.11 LED Test ....7.12 Tone Send Test ....7.13 High-Speed Modem Test ....7.14 MF Send Test ....7.15 Tone (TEL/FAX) Send Test ....7.16 No Acoustic Line Monitor ....7.17 Power Supply Unit ....7.18 No Document Feeding ....7.19 Multiple Document Feeding ....7.20 Document Skew ....7.21 Document Jam ....7.22 Printer Unit ........7.22.1 Precaution ........7.22.2 Troubleshooting Flow Charts of Printer Unit ........Table 7.22.2 Alarm Display ............Troubleshooting flow chart 1: Top Cover is Open ............Troubleshooting flow chart 2: Replace Image Drum Message

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Table of Contents

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............Troubleshooting flow chart 3: Engine Controller Error ............Troubleshooting flow chart 4: Fuser Unit Thermal Error ............Troubleshooting flow chart 5: Paper Jams ............Troubleshooting flow chart 6: No Paper Tray or No Paper ............Action Items (Printer Unit-LCD Message) Table 7.22.2 ............Sample Image Problems (Figure 7.22.1) ............Troubleshooting flow chart 7: Light or Blurred Output ............Troubleshooting flow chart 8: Smeared Background on Output ............Troubleshooting flow chart 9: Blank Output ............Troubleshooting flow chart 10: Vertical Black Stripes on Output ............Troubleshooting flow chart 11: Evenly Spaced Marks on Output ............Troubleshooting flow chart 12: Missing Print on Output ............Troubleshooting flow chart 13: Vertical White Stripes on Output ............Troubleshooting flow chart 14: Poor Fusing 8 Dipswitch Setting Tables Portuguese A Board Descriptions Preface Service Caution A1.1 Unit Configuration and Block Diagram ....Block Diagram A2.1 Signal Flow Explanation ....1. Copy ....2. G3 TX (MH/MR/MMR) ....2-1. G3 TX (JBIG): OKIFAX 5900 only ....3. G3 RX (MH/MR/MMR) ....3-1. G3 RX (JBIG): OKIFAX 5900 only ....4. PC Print (Option) ....5. PC Scanner (Option) ....6. PC-FAX TX (Option) ....7. PC-FAX RX (Option) ....8. ISDN PC-FAX G3 TX (Option) ....9. ISDN PC-FAX G3 RX (Option) ....10. ISDN G3 TX (Option) ....11. ISDN G3 RX (Option) ....12. G4 TX (Option) ....13. G4 RX (Option) ....14. LAN Print (Option) ....A3.1 Toner Low Detection ....A3.2 Centronics Parallel Interface ....A3.3 Electrophotographic Process ....A3.4 Process Operation Descriptions B Print Operation Description B.1 Mechanical Components B.2 Description of Print Operations ....1) Hopping and feeding

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Table of Contents

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....2) Charging ....3) Exposure ....4) Developing ....5) Transfer ....6) Fusing ....7) Cleaning ....8) Cleaning of rollers B.3 Errors ....B.3.1 Errors List ....B.3.2 Major Trouble Errors ........B.3.2.1 Fuse Error ........B.3.2.2 Fan Error ........B.3.2.3 Paper Feed Monitoring ........B.3.2.4 2'nd Tray Communication Error ........B.3.2.5 Cover Open ....B.3.3 Recoverable errors ........B.3.3.1 Toner Low Detection B.4 Other Special Cases ....B.4.1 Manual Paper Feed ....B.4.2 Cleaning ....B.4.2 Diagram - Description of Print Operations C Illustrated Parts List Illustrated Parts List ....Section 1: Cabinet Assembly ....Section 2: Control Panel Assy ....Section 3: Printer Assembly ....Section 4: Base Assembly ....Section 5: Frame Assy Scanner - (L) ....Section 6: Frame Assy - Scanner (U) ....Section 7: Cables, Option Boards D Second Paper Feeder Preface 1. Outline ....1.1 Functions ....1.2 External View and Component Names 2. Mechanism Description ....2.1 General Mechanism ....2.2 Hopper Mechanism 3. Parts Replacement ....3.1 Precautions Concerning Parts Replacement ....3.2 Parts Layout ....3.3 Parts Replacement Methods ........3.3.1 Stepping motor (Hopping) ........3.3.2 TQSB2 PCB ........3.3.3 Hopping Roller Shaft Assy and One-way Clutch Gear 4. Troubleshooting ....4.1 Precautions Prior to the Troubleshooting ....4.2 Preparations for the Troubleshooting ....4.3 Troubleshooting Method ........4.3.1 LCD Status Message List 5. Connection Diagram

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....5.1 Interconnection Diagram ....5.2 PCB Layout 6 Parts List E PC-Loading PC Loading ....1. General ........1.1 Application ........1.2 General ........1.3 Note on Explanation ........1.4 Related Document ....2. Basic Operation ........2.1 Supported Functions ........2.2 Differences from HSLS ........2.3 G4 PC Loading ............2.3.1 Operating Conditions ....3. PC Loading Procedure ........3.1 PC Loading Upon Memory Error Occurrence ............3.1.1 Explanation on Procedure ............3.1.2 Procedural Sequence Diagram ........3.2 PC Loading by Manual Operation ............3.2.1 Explanation of Procedure ............3.2.2 Procedural Sequence Diagram ............3.2.3 Operation Flow ........3.3 G4 Board PC Loading Procedure ............3.3.1 Explanation of Procedure ............3.3.2 Sequence Diagram ............3.3.3 G4 PC Loading Flow ....4. LCD Messages ....5. Buzzer Sounding Patterns ........5.1 Upon Start of PC Loading ........5.2 Upon Normal End ........5.3 Upon Error Occurrence ....6. List of Error Causes and Corresponding Codes ....7. Cautions ....8. Loading Processing Time ........8.1 Main Board ........8.2 ISDN Option Board

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Service Manual for OF53/56Plus
7 Troubleshooting ............Overall Troubleshooting Flowchart

374

Page: 2

Service Guide OKIFAX 5700/5900
Chapter 0 Introduction
Copyright

This document may not be reproduced without the written permission of Okidata Training and Publications. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control.
Copyright / About Information

Copyright 1999 by Okidata All rights reserved. Written by Okidata Training and Publications
Contact

Please address any comments on this publication to: Mailing Address Okidata Training and Publications 2000 Bishops Gate Blvd. Mount Laurel, NJ 08054-3499 Web Site
Copyright Listing www.okidata.com

OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines Corporation. Microsoft and MS-DOS are registered trademarks and Microsoft Basic, Windows, TrueImage, and TrueType are trademarks of Microsoft Corporation. Okilink II is a trademark of Oki Electric Industry Company, Ltd. ZIP Code is a registered trademark of the United States Postal Service.

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 3

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.1 General Performance 1 Type of appearance
l l l l l

Desktop type

2 Applicable lines

3

4

5

6

7

8

9

10

11

12

PSTN (Public switched telephone network) PBX (Private branch exchange) ISDN (Integrated service digital network) LAN (Local area network) Note: ISDN and LAN are option. Compatibility l ITU-T Group 3 facsimile transceiver l ITU-T Group 4 facsimile transceiver (option) Document width l Max. 216 mm (8.5 inches [North American Letter]) l Min. 148 mm (5.83 inches [ISO A5 size]) Effective reading width (TX): l Max. 215.4 mm (NA Letter) l 208.6 mm (ISO A4 size) (RX): l 211.3 mm (NA Letter) l 211.3 mm (ISO A4 size)*1 * Printing width will be 206 mm Scanning length l 128 mm to 356 mm (5.06 inches to 14 inches) (Length setting: Long document s(1500 mm) are also available.) Automatic document feeder (ADF) l 50 sheets (NA Letter/A4-size: 20-lb/75 gm Oki Data recommended paper) l 30 sheets (North American Letter/A4-size: 16 to 28-1b bond/60-105 gm) Recording paper or sheet l 1st cassette: North American Letter/NA Legal/A4-size plain paper cut 250 sheets capacity (20-lb/75 gm) l 2nd cassette (option): North American Letter/NA Legal/A4-size plain paper cut 500 sheets capacity (20-lb/75 gm) l Manual paper feeder: Transparency for overhead projector, applicable. sheet size: NA Letter/NA Legal/A4-size * : Oki Data Recommended paper Printable width l North American: 211.3 mm (203.2 mm for assured quality) l North American Legal: 211.3 mm (203.2 mm for assured quality) l ISO A4: 206.0 mm (197.3 mm for assured quality) Printable length l NA Letter: 273.4 mm (10.76 inches) / 266.7 mm (10.49 inches) for assured quality l NA Legal: 349.6 mm (13.76 inches) / 342.9 mm (13.49 inches) for assured quality l ISO A4: 291 mm (11.46 inches) / 284.3 mm (11.19 inches) for assured quality Copy stacker l Face down stacking: Max. 200* sheets l Face up stacking: Max. 10* sheets *Note 1: Oki Data Recommended paper *Note 2: Face down or face up stacking is changeable by the lever. Scanning resolution

a) Horizontal l 300 dots per inch (Note: 600 dpi x 15.4 mm; copy is available) b) Vertical l 300 dots per inch, 15.4, 7.7 and 3.85 lines per mm (Note: 300 dpi x 300 dpi; Transmission is available. 13 Scanning method l 2592 bits contact image sensor 14 Recording resolution) a) Horizontal: 600 dots/inch b) Vertical:
Variable:
l l l l

STD mode (A4: 3.85 to 5.06 line/mm) (Letter: 3.85 to 5.28) FINE mode (A4: 7.7 to 9.3 line/mm) (Letter: 7.7 to 10.57) EX-FINE mode : (A4: 15.4 line/mm) (A4 15.4 to 19.87 line/mm) (Letter: 15.4 to 21.15) EX-FINE (300 dot/inch): (A4: 300 to 387 mm/line) (Letter: 300 to 412)

Fixed:
l l l l l

EX-FINE mode : 300 dot/inch, 15.4 line/mm FINE mode: 7.7 line/mm STD mode: 3.85 line/mm PC-Print: 600 dot/inch, 300 dot/inch

15 Printing method 16

17 18

19

20

21

22 23

24 25

Electrophotographic printing l 211.3 mm (2496 bits) LED printhead Minimum scan line time for reception l When receiving from OKIFAX or ECM: 0 ms l When receiving from non- OKIFAX and non ECM: 10 ms at 3.85 line/mm; 5 ms at 7.7 line/mm, 15.4 line/mm Print speed l Max. 10 sheets per minute (at NA letter size) Coding scheme l Modified Huffman (MH) l Modified READ (MR) l Modified Modified READ (MMR) l JBIG (only for OKIFAX 5900) Modem (Rev. 2) l ITU-T Rec. V.29: 9600 bps for use on point-to-point 4-wire leased telephone type circuits. l ITU-T Rec. V.27 ter: 4800 bps modem for use in GSTN (General Switched Telephone Network) l ITU-T Rec. V.21 channel 2: 300 bps duplex modem for GSTN l ITU-T Rec. V.17: 2-wire modem for fax applications up to 14.4 kbps l ITU-T Rec. V.34 Transmission speed l 2.5 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5900) l 3.0 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5700) Note: This is Phase C time at 3.85 line/mm. Protocol l ITU-T Rec. T.30 l ITU-T Rec. G4 Class 1 (option) l OKI special protocols: High-speed protocol (G3) Error correction mode (ECM) l ITU-T ECM Image memory l Basic mode: 2.5 M-byte (OKIFAX 5700) & 4.5 M-byte (OKIFAX 5900) l Optional memory: 2.0/4.0 M-byte Liquid crystal display (LCD) l Four lines of 20 characters for operation guidance, check and various kinds of information Power source

Nominal input voltage 120 VAC for ODA version Nominal input voltage 230 VAC for INT'L version 26 MFP (Multi- Function Peripheral) function l PC Printer Function l PC Scanner Function l PC Fax Modem Function Note: For details, see "Product Specification for MFP". Hardware is standard and software is Bi-Centro interface. 27 ISDN function (option) l G4 function l ISDN G4: Communication l ISDN G3: Communication l ISDN: Report and List
28 Network print service
l l l l

l l

Netware TCP/IP Windows NT/95/3.1 T600 dpi, 10 ppm Note: For details, see "Product Specification for Network Print Service"

NA = North America

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 4

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.2 General User's Function 1) Transmission 1 Transmit mode 2 3 4 5 6 7 8 9 10 11 12 13 14

Automatic transmit mode Manual transmit mode Instant Dialing Delayed feeder transmission Memory transmission l 40 sessions Delayed memory transmission (within 3 days) l 20 specified times for OKIFAX 5700 l 30 specified times for OKIFAX 5900 Sequential broadcast (Memory) l 150 stations for OKIFAX 5700 l 240 stations for OKIFAX 5900 Delayed broadcast l 20 specified times for OKIFAX 5700 l 30 specified times for OKIFAX 5900 Confidential message transmission l Feeder Confidential TX l Memory Confidential TX Relay broadcast initiate l Feeder Relay broadcast initiate l Memory Relay broadcast initiate Polling transmission l Feeder Polling TX l Memory Polling TX Bulletin Poll transmission (When Box number is opened). l 16 boxes Batch transmission Priority transmission Transmission preparation (Feeder)

l l

2) Reception 1 Receive mode

2 3 4 5 6 7

Automatic receive mode Manual receive mode TEL/FAX receive mode TAD mode Memory receive mode Forwarding mode Memory only reception No toner/No paper reception (memory) Confidential message reception l 16 mail boxes Fax forwarding for incoming calls Fax forwarding for no toner/no paper reception Polling reception

l l l l l l

3) Convenience 1 Dual access 2 Automatic redial 3 Last number redial (Manual redial) 4 Local copy of a document, including multiple copies
l

99 copies max.

5 Sender identification (Sender ID)

6 Personal identification (Personal ID) 7 TSI/CSI: Local telephone number 8 Acoustic monitor (only TX mode)
l

5 level selectable

9 Automatic alternate selecting call

(FAX No. + FAX No. can be registered in one-touch keys). l OKIFAX 5700: Speed Dial (1 to 40) are assigned to one-touch keys. l OKIFAX 5900: Speed Dial (1 to 80) are assigned to one-touch keys.
10 Half-tone transmission (at FINE resolution)
l

64 scale gradations

11 Page re-transmission (Only when memory TX mode) 12 Distinguishing text from pictures 13 Vertical reduction printing (Reduction rate is from 100% to xx%).

Note: xx is Letter 72.8%, A4 77.5%
14 Smoothing printing

In case of 8 dot/mm x 3.85 lines/mm --> 300 dot/inch x 784 lines/inch
15 Auto dialing
l Speed dialing: OKIFAX 5700: 1 to 140 (1 to 40 are assigned to one-touch keys) OKIFAX 5900: 1 to 230 (1 to 80 are assigned to one-touch keys) l Group dialing: 20 groups l Keypad dialing l Chain dialing l Mixed dialing Real-time dialing Dialing with off hook condition or when the HOOK key is pressed. Automatic pause signal insertion Local copy Telephone directory (Alpha/Location) dialing TEL/FAX automatic switching TAD mode (for external telephone answering device) Session number Closed user group (Direct mail rejection) Contrast and resolution control Key touch tone Printer counter display (For drum, toner, print, and scan) Quick scanning Time and date setting Language selection l 2 languages (LCD and Report) Distinctive ring detect Restricted access Beep sound

16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

4) Reports 1 2 3 4 5 6 7 8 9 10 11 12

Function list Configuration Phone directory Group directory Activity report Active memory files Broadcast Protocol dump (G3 and G4) NIC configuration Log. report G4 Log. report Self diagnosis report

5) Report options

1 2 3 4

MCF. (Single-Loc.) MCF. (Multi-Loc.) Image in MCF. Error report (MCF).

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 5

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.3 General Maintenance Functions 1) Local tests 1 Self-diagnosis Main board
l l l l l l l

CPU ROM/RAM check Flash memory check (Program, Language, and Default) Modem RAM check Toner cartridge Option memory check LAN Board check (option)

DEVICE ID ISDN board (option) 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
l CPU ROM/RAM check Sensor calibration (Adjustment of scanning level) LED test Tone send test (When NCU board is installed) High-speed modem send test (When NCU board is installed) High-speed modem receive test (When NCU board is installed) MF tone test (When NCU board is installed) Tone (TEL/FAX) test (When NCU board is installed) Loop back 1 (When ISDN option board is installed) Loop back 2 (When ISDN option board is installed) INFO0 sending (When ISDN option board is installed) INFO1 sending (When ISDN option board is installed) INFO2 sending (When ISDN option board is installed) INFO3 sending (When ISDN option board is installed) Pulse (1kHz) send (When ISDN option board is installed) Pulse (2kHz) send (When ISDN option board is installed) Pulse (N2kHz) send (When ISDN option board is installed)

2) Technical setup 3) System reset
l l l

All data clear Location data clear Configuration data clear

4) Default type set 5) PC loading 6) G4 PC loading

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 6

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.4 General Appearance Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900. Figure 1.4.2 Control Panel for OKIFAX 5700/5900.

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 7

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.4.1 General Appearance of OKIFAX 5700/5900 Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900.

Figure 1.4.1 General Appearance of OKIFAX 5700/5900.

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 8

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P6

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.4.2 Control Panel

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.5 Basic Performance Specifications Table 1.5.1 (1/8) Basic Performance Specifications Table 1.5.1 (2/8) Basic Performance Specifications Table 1.5.1 (3/8) Basic Performance Specifications Table 1.5.1 (4/8) Basic Performance Specifications Table 1.5.1 (5/8) Basic Performance Specifications Table 1.5.1 (6/8) Basic Performance Specifications Table 1.5.1 (7/8) Basic Performance Specifications Table 1.5.1 (8/8) Basic Performance Specifications

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (1/8) Basic Performance Specifications No. 1 Item Specifications

Applicable line

1) PSTN (Public switched telephone network) 2) PBX (Private branch exchange) 3) ISDN (Integrated services digital network): Option 4) LAN (Local area network): Option

2

Line interface 1) Impedance

600 Ohms balanced Note: Impedance may differ by the requirement of PTT. 0 dBm to -15 dBm range (Adjustable in 1 dB steps. Technical Setup No. 21) 0 dBm to -40 dBm (In case of V.34 TX/RX, -3 to -43 dBm

2) Sending power level

3) Receiving power level
3

Type of document to be transmitted 1) Width

Max. 216 mm (NA Letter) Min: 148 mm (ISO A5 size) Note: Effective reading width is NA Letter 215 mm) Min. 128 mm Max. 356 mm (14 inches) Long document detection: 380 mm, or 150 mm * Technical Setup No. 10 (To enable or disable the long document scanning)

2) Length

3) Thickness

Based on common bond paper a) 0.08 to 0.13 mm for multiple page feeding b) 0.06 to 0.15 mm for single page feeding Rectangular Documents allowing less than 40% of the scanner source light to pass through them.

4) Shape 5) Opacity

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (2/8) Basic Performance Specifications No. 4 Item Specifications

Effective reading width
Communication Mode/Paper width Effective reading width Copy size

Document width

ISO A4 (210 mm) [INTL] NA letter (216 mm) [US/CANADA]

G3/A4

208.6 mm for TX 211.3 mm for local copy 215.4 mm for TX 211.3 mm for local copy

A4

G3/A4

Letter

Note (*1): Printing width will be 206 mm. No. 5 Item Specifications

Automatic document feeder (ADF)

Max. 50 documents: 20 lb./75gm NA Letter or A4 size paper. Max. 30 documents: 16 to 28/60 to 105gm; NA or A4 size paper Documents shall be placed face down on ADF stacker.

6

Document skew

Max. 1.0 mm skew over any advance of 100 mm. The occurrence of skew exceeding 1 mm per 100 shall be 0.5% or less. 1) Transmission will stop and line disconnection will occur when the end of a document is not detected within 380 mm after scanning begins (except for the long document scanning. Technical Setup No. 10) 2) A jam will also be declared if the document does not reach the scanning position within 5 seconds after the start of a document feed. Note: When a jam is detected during message transmission from the feeder, the machine will stop scanning and disconnect the line, but its receiving capability will remain valid.

7

Document jam detection

8

Document jam removal

Manual release

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (3/8) Basic Performance Specifications No. 9 Item Specifications

Document stacking

Documents up to 297 mm in length, which meet the basic weight and thickness specification, will exit on the stacker, and documents of Letter or A4-size will stack in sequence. The first sheet will be fed first in the feeder and will exit on the stacker with printing side down.

10

Recording paper or sheet

For the first or second recording paper cassette: 1) Type: Plain paper cut (Bond paper: Xerox 4200 type or equivalent) 2) Size: ISO A4 210 mm x 297 mm NA Letter 215.9 mm x 279.4 mm / 8.5 inch x 11 inch NA Legal 14: 215.9 mm x 355.6 mm / 8.5 inch x 13 inch 3) Weight: 16 lbs to 24 lbs/60 to 105 gm base weight Base weight is defined as the weight of 500 sheets of 431.8 mm (17 inch) by 558.8 mm (22 inch) or 1 sheet size 1000 mm by 1000 mm. 4) Thickness: 0.08 mm to 0.13 mm 5) Condition: New paper For the manual loading feeder 1) Type: Plain paper, colored paper, printed paper, envelope 2) Size: LA Letter/A4/NA Legal/Executive/A5/A6/etc. 3) Weight, thickness and condition: Same as above Note: One single sheet should be loaded on the manual paper feeder for one occasion. For best results use Oki Data recommended papers 1) Xerox 4200 (20 - lb/75 gm base weight paper) 2) L-type paper for photo-printers

11

Recording paper cassette first cassette second cassette

Up to 250 sheets/cassette (Oki Data recommended paper) Up to 500 sheets/cassette (Oki Data recommended paper)

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (4/8) Basic Performance Specifications No. 12 Item Specifications

Effective recording area

1) Printable area Letter Size inch mm A4 Size inch mm 14 inch Legal Size inch mm 13 inch Legal Size inch mm

PL PW EL EW T B L R

11 8.5 10.76 8.32 .12 .12 .09 .09

279.4 216 273.4 211.3 3 3 .08 .08

11.7 8.27 11.46 8.11 0.12 0.12 0.08 0.08

297 210 291 206 3 3 2 2

14 8.5 13.76 8.32 0.12 0.12 0.09 0.09

355.6 216 349.6 211.3 3 3 2.3 2.3

13 8.5 12.76 8.32 0.12 0.12 0.09 0.09

330.2 216 324.2 211.3 3 3 2.3 2.3

1) Guaranteed printing area Letter Size inch mm A4 Size inch mm 14 inch Legal Size inch mm 13 inch Legal Size inch mm

PL PW EL EW T B L R

11 8.5 10.5 8.0 0.25 0.25 0.25 0.25

279.4 216 266.7 203.2 6.35 6.35 6.35 6.35

11.7 8.27 11.2 7.77 0.25 0.25 0.25 0.25

297 210 284.3 197.3 6.35 6.35 6.35 6.35

14 8.5 13.5 8.0 0.25 0.25 0.25 0.25

355.6 216 342.9 203.2 6.35 6.35 6.35 6.35

13 8.5 12.5 8.0 0.25 0.25 0.25 0.25

330.2 216 317.5 203.2 6.35 6.35 6.35 6.35

Note: The printable area means the area allowing actual printing at the time of receiving. The guaranteed printing

area means the area where the printing quality is guaranteed.

These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper.

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (5/8) Basic Performance Specifications No. 13 Item Specifications

Copy stacking

The printed copies will be discharged on the stacker with printed face up or face down. 1) Face down stacking: Up to 200 copies 2) Face up stacking: Up to 10 copies
Note:

1) Using the recommended paper, New standard 20-lb. (Xerox 4200) 2) Except 16 lb. papers. 3) Face down or face up stacking is changeable by the lever.
14

Scanning resolution

Horizontal: l 300 dot/inch Vertical: Transmission mode: l 300 dot/inch, 15.4 lines/mm (EX-FINE), 7.7 lines/mm (FINE) or 3.85 lines/mm (STD) NA Letter size (2592-bit) direct contact image sensor The Light and Dark contrasts (low contrast) will be automatically enhanced to improve image quality. Slice level shifting has 3 levels of switch selection on operation panel.

15 16

Image scanning method Contrast control

17

Recording solution

Horizontal: l 300 dot/inch Vertical: l 300 dot/inch (EX-FINE), 15.4 line/mm (EX-FINE), 7.7 line/mm (FINE), or 3.85 line/mm (STD)

A4

Letter

STD Fine Ex-Fine (15.4 line/mm) Ex-Fine (300 dot/inch)
No. 18 Item

3.85 ~ 4.96 7.7 ~ 9.93 15.4 ~ 19.87 300 ~ 387
Specifications
l l l

3.85 ~ 5.28 7.7 ~ 10.57 15.4 ~ 21.15 300 ~ 412

Copy resolution

STD: 200 dot/inch x 3.85 line/mm FINE/PHOTO: 300 dot/inch x 300 dot/inch EX-FINE: 600 dot/inch x 15.4 line/mm

19 20

Recording method

Electro-photographic printing 1) 211.3mm (4992 bits) Maximum allowable skew is + or - 1 mm over an advance of 100 mm.

Recording paper skewing

21

Copy darkness

1) Black image: Greater than 1.2 OD * 2) White background: Not greater than 0.2 OD
Note: OD: (Optical density)

22

Copy uniformity

Printed copies will exhibit a uniform density of the printed and background area: 1) From edge to edge: 25% 2) From copy to the next copy: 30%

23

Recording paper running out The fax can detect the no-paper condition by a photosensor. When the paper has run out in the local copy operation, the scanning will stop with "PAPER OUT/JAM" on the LCD and an ALARM LED turns on without an alarm tone. When the paper has run out while a message is being received and the no-paper reception is activated, the LCD display will show "MSG. IN MEMORY", and the ALARM LED turns on.

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (6/8) Basic Performance Specifications No. 24 Item Specifications

Minimum scan line time for receiving

0 ms, when receiving in ECM mode or from an Oki Data facsimile. 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when receiving from a non-Oki Data facsimile or non-ECM mode. 1) One-dimensional coding scheme: Modified Huffman (MH) 2) Two-dimensional coding scheme: Modified READ (MR) Modified modified READ (MMR) 3) JBIG (only for OKIFAX 5900)
l l l l l l

25

Coding scheme

26

Modem operations 1) High-speed Modem

ITU-T Rec. V.29 (9600/7200 bps) ITU-T Rec. V.27 ter (4800/2400 bps) ITU-T Rec. V.17 (14400/12000/9600/7200 bps) ITU-T Rec. V.33 (14400/12000 bps) ITU-T Rec. V.34 (33600/28800 bps) ITU-T Rec. V.21 channel 2 (300 bps)

2) Low-speed Modem 3) JBIG

Performs JBIG communication conforming to T.82/T.85 or ITU-T Rec.
Note: Only for OKIFAX 5900, and JBIG is not performed in G4

communication. 4) ISDN G4:
27

ITU-T Rec. T.563, T.521, T.503, T.62, T.6, T.70 Automatic fallback will occur according to the following sequence by FTT, RTN or PPR.

Fallback

Fallback rank

Transmission speed

Activated by FTT (Times)

Activated by RTN (Times)

Protocol

1st 2nd 3rd 4th 5th 6th

14400 bps 12000 bps 9600 bps 7200 bps 4800 bps 2400 bps

1 1 1 1 2 2

1 1 1 1 1 1

ITU-T V.17 (V.17) ITU-T V.17 (V.17) ITU-T V.17 (V.29) ITU-T V.17 (V.29) ITU-T V.17 V.27 ter. ITU-T V.17 V.27 ter.

When the last trial fails, the transmitting station sends out a DCN signal to the remote station for disconnection.
Note:
l l

Modem automatically performs the fall-back depending upon the line condition. V.34 fallback sequence: The modem automatically selects transmission speed according to the line condition.
Item Specifications

No.

28

Protocol

1) ITU-T Rec. T.30 2) Oki Data special protocol (speed protocol) The T.30 handshaking procedure will be conducted at message transmission speed instead of 300 baud, during transmission multi-page. Note: In High-speed protocol, V.34 is not applied. 3) ITU-T G4 Class 1 (option)

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (7/8) Basic Performance Specifications No. 29 Item Specifications

Transmission time

2.5 seconds at 33.6 kbps with JBIG for OKIFAX 5900 and 3.0 seconds at 33.6 kbps for OKIFAX 5700 per sheet of ITU-T No. 1 evaluation test chart. Note: This speed denotes the time interval corresponding to Phase C (message transmission phase) as referred to in ITU-T T.30.

OKIFAX 5700

OKIFAX 5700

OKIFAX 5900

OKIFAX 5900

Procedure Time G3 Basic Image Time
l l l l

Initial Intermediate Final 33600

8.5 sec. (V34) 1.0 sec. (V34) 1.0 sec. (V34) Standard 3.0 sec. Fine 4.2 sec.

Initial Intermediate Final 33600

8.5 sec. (V34) 1.0 sec. (V34) 1.0 sec. (V34) Standard 2.5 sec. Fine 3.5 sec.

Note: The following table shows the values under the following conditions:

Sender ID: OFF High-speed protocol: OFF Transmission mode: Memory Resolution: STD
Item Specifications

No. 30 31 32

Error correction Communication mode Ringing signal detection sensitivity 1) Voltage range

ITU-T ECM defined in T4, T.30 are provided. Half-duplex

25 to 150 V r.m.s. Inoperative below 10 V Note: This range may differ by the requirement of PTT. 20 to 68 Hz Note: This range may differ by the requirement of PTT. One-ringing signal or 5 sec, 10 sec, 15 sec, and 20 sec selectable

2) Frequency range

3) Ring response time

33

Memory capacity (Image memory) OKIFAX 5700 OKIFAX 5900

basic model 2.5 M-byte 4.5 M-byte

optional memory 2/4 M-byte 2/4 M-byte

Note 1: ITU-T No. 1 sample document is used to count the number of sheets. Note 2: Memory back-up time is 72 hours (typical and Battery full charge condition) after the power off condition. No. 34 Item Specifications

Telephone handset (option)

General telephone function is available while the power is on.
Note: In the fax special versions, general telephone is available even

when the power is off.

35

Overheat protection

The heater of the fuser unit is controlled within the predetermined temperature range by the thermistor. If the temperature of the heater exceeds the range, the LCD displays "PRINTER ALARM 4". Furthermore, the built-in thermostat in the fuser unit prevents the heater from being overheated even in the event of the failures in the above temperature control circuit.

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Page: 18

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Table 1.5.1 (8/8) Basic Performance Specifications No. 36 Item Specifications

PC interface applications (Option)

The following four modes are supported: 1) PC Printer function 2) PC Scanner function 3) PC FaxModem function
Note 1: Hardware is standard and software is option for Bi-Centro

interface.
37

Network print service (option)

l

This function can be used for OKIFAX 5700/5900 network printer service. The OkiHSP NIC (Network Interface Card) Ethernet Adapter used for OKIFAX 5700/5900 is originally designed for the OkiPage printers and is intended to be forward compatible with (future) products utilizing an OkiHSP compatible interface. l Installing the NIC card for OKIFAX 5700/5900 provides Network print service as an option.

38

ISDN G4 (option)

The following four modes are supported. 1) G4 function 2) ISDN G4 communication 3) ISDN G3 communication 4) ISDN Report and List

39

Power supply unit and Power Power consumption of the machine consumption of the machine
Mode Typical power

Transmit Receive Local copy Standby (Power Save OFF) Standby (Power Save ON)
40

17W 425W 428W 5.4W * Note: ( ): when power save mode is set to ON. Chart: ITU-T No. 1 see table below.

Ambient condition

In operation

Power off mode

During Storage

Unit
o

Temperature

50 - 90 (10-32) 20 - 80 77 (25)

32 - 110 (0-43) 10-90 80.4 (26.8)

14-110 (-10 - 43) 10-90 ----

F o ( C)

Humidity Maximum wet bulb temperature

% RH
o

F o ( C)

Minimum difference 35.6 between wet and dry bulb (2) temperatures

35.6 (2)

----

o

F o ( C)

1. Storage conditions specified above apply to the machine in packed condition. 2. Temperature and humidity must be in the range where no condensation occurs.
No. 41 Item Specifications

Dimension (Main body)

1) Width: Approx. 360 mm 2) Depth: Approx. 472 mm 3) Height: Approx. 352 Approx. 14 kg Excluding recording paper and packing materials. OKIFAX 5700/5900 1) AC power cord x 1 2) I/D unit x 1 (Already installed) 3) Toner cartridge x 1 4) Telephone line cord x 1 5) Document stacker x 1 6) One touch sheet x 1 (Already installed) 7) User's guide x 1

42 43

Weight (Main body)

Attachment (to the main board)

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Page: 19

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.6 Reports and Lists Table 1.6.1 (1/2) Reports and Lists Specifications Table 1.6.1 (2/2) shows Reports and Lists Specifications

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.6.1 Reports & List Specifications (1/2) Note: F +OT: Press FUNCTION and One-touch key FP: Function program setting TF: Technical function setting No. 1 Item Specifications

Active memory files

This report will be manually or automatically printed out for information of transmission/reception data stored in the memory. When there is no stored image data in the memory at all, the Active memory files is not printed out. (MENU key --> Report Print) See Fig. 1-6-1-1, Fig. 1-6-1-2, and Fig. 1-6-1-3

2

Activity report

The fax can print out an activity report manually, and provides of fax machine's last 30 communications. The report does not contain the results of messages which were received without errors. However, it does contain messages received in memory with or without errors. (MENU key --> Report Print) See Fig. 1-6-2

3

Message confirmation report

This report will be manually or automatically printed out after completion of memory transmission. 1) Manual print By pressing the ENTER key after a communication. 2) Automatic printout When the Report Options (to enable or disable automatic printing after a communication) is set to Enable. l Single location: (MENU key --> SETUP --> Report Options: No. 70 l Multi location: (MENU key --> SETUP --> Report Options: No. 71 See Fig. 1-6-3-1 and Fig. 1-6-3-2

4

Broadcast entry report

This report will be manually printed out if specified during operating sequence of a broadcast. See Fig. 1-6-4-1, Fig. 1-6-4-2, Fig. 1-6-4-3, Fig. 1-6-4-4, and Fig. 1-6-4-5

5

Broadcast confirmation report

This report will be manually or automatically printed out the broadcast confirmation report. (MENU key --> Report Print) See Fig. 1-6-5-1, Fig. 1-6-5-2, Fig. 1-6-5-3, Fig. 1-6-5-4 and Fig. 1-6-5-5

6

Configuration report

This report will be manually printed out for maintenance purpose. (MENU key --> Report Print) See Fig. 1-6-6-1, Fig. 1-6-6-2, Fig. 1-6-6-3, Fig. 1-6-6-4, and Fig. 1-6-6-5

7

Telephone directory

This report will be manually printed out and print destinations registered only. (MENU key --> Report Print) See Fig. 1-6-7-1, Fig. 1-6-7-2, Fig. 1-6-7-3, Fig. 1-6-7-4, Fig. 1-6-7-5, Fig. 1-6-7-6, Fig. 1-6-7-7, Fig. 1-6-7-8, Fig. 1-6-7-9, Fig. 1-6-7-10, Fig. 1-6-7-11, Fig. 1-6-7-12, Fig. 1-6-7-13, and Fig. 1-6-7-14.

8

Power outage report

If received communications are lost due to power failure, this report is printed out automatically at power recovery. The information printed on the Power outage report is not printed out on the Activity report. See Fig. 1-6-8

9

Confidential reception report

This report will be informed operator about a stored confidential messages in the memory and automatically printed out. See Fig. 1-6-9

10

Protocol dump (G3)

This report will be manually printed out for maintenance purpose. If the previous communication is G3, G3 communication protocol dump is printed out. (MENU key --> Report Print) See Fig. 1-6-10-1 and Fig. 1-6-10-2

11

Self-diagnosis report

This report will be manually printed out for maintenance purpose. (To check ROMs, RAMs and Printing function.) (MENU key --> RESOLUTION key twice --> Technical PRG --> Local Test --> Self-diagnosis) See Fig. 1-6-11-1 and Fig. 1-6-11-2

12

Log report

This report will be manually printed out for fault analysis. (MENU key --> Report Print) See Fig. 1-6-12

13

Function list

This list can be printed out manually from the report operation. This list is printed out user function only and does not print technical function. (MENU key --> Report Print) See Fig. 1-6-13-1, Fig. 1-6-13-2, Fig. 1-6-13-3, Fig. 1-6-13-4, Fig. 1-6-13-5, and Fig. 1-6-13-6.

14

Group directory

This list can be printed out manually for a selected group only (Group #1 to #20) through operation. This list cannot output all group at a time. If Group is omitted, report will not be printed out. (MENU: No. 8 --> Report Print: No. 4 See Fig.1-6-14-1, Fig.1-6-14-2, Fig.1-6-14-3, and Fig. 1-6-14-4.

15

Protocol dump (G4)

This report will be manually printed out for maintenance purpose. If it is G4, the G4 communication protocol dump is printed out. (MENU: No. 8 --> Report Print: No. 8) See Fig. 1-6-15-1 and Fig. 1-6-15-2

16

NIC (Network Interface Card) configuration

This report will be manually printed out for maintenance purpose. (MENU: No. 8 --> Report Print: No. 9 See Fig. 1-6-16-1 and Fig. 1-6-16-2 This report is not available for localization.

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Page: 21

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
1.6.1 Shows Reports and Lists (2/2) Active Memory Files P1 Active Memory Files P2 Active Memory Files Activity Report Message Confirmation (Normal report) Message Confirmation (Error report) Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report (Broadcast TX) Broadcast Confirmation Report P1 Broadcast Confirmation Report P2 Broadcast Confirmation Report P1 Broadcast Confirmation Report P2 Broadcast Confirmation Report (Broadcast TX by Speed Dial) Configuration P1 Configuration P2 Configuration P3 Configuration P1 Configuration P2 Telephone Directory P1 Telephone Directory P2 Telephone Directory P3 Telephone Directory P4 Telephone Directory P5 Telephone Directory P1 Telephone Directory P2 Telephone Directory P3

Telephone Directory P4 Telephone Directory P5 Telephone Directory P6 Telephone Directory P7 Telephone Directory P8 Telephone Directory (Speed dial) Power Outage Report Confidential RX Report Protocol Dump P1 Protocol Dump P2 Self Diagnosis Report Function List P1 Function List P2 Function List P3 Function List P1 Function List P2 Function List P3 Group Directory Group Directory P1 Group Directory P2 Group Directory (Speed dial) Protocol Dump P1 Protocol Dump P2 NIC Configuration Banner Sheet

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Page: 22

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Active Memory Files P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Active Memory Files P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Active Memory Files

(1) Title of the report (2) Date and time when the report was printed (3) Sender ID
l l l

(4) RECEPTION (Memory reception) Prints the information of no paper/no toner reception Entries is the number of received communication times stored in the memory. Pages is the number of total pages of the reception messages stored in the memory. (5) TRANSMISSION (Delayed transmission, standby of redial, Batch TX)

l

Prints the information of Delay memory transmission and Redial. However, Polling RX information is printed out

l

on the below item 6. Prints the communication date and time, distant station ID, Mode and Pages

(6) POLLING TX/RX
l l l

Prints the information of Polling RX or Polling TX. Polling TX prints Mode column and number of read pages. When Feeder Polling TX, the number of read pages is a blank. Polling RX prints the communication date and time, distant station ID and Mode.

(7) PERSONAL BOX (Confidential, Bulletin Poll)
l l l l

Prints the opened condition of Personal Box. Mode shows the type of Box. Entries prints the number of receipt times stored in the memory. Pages prints the number of total pages of each Box.

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Page: 25

Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Activity Report

(1) Title of the report (2) Date and time when the report was printed. (3) Sender ID (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the OKIFAX 5700/5900 was connected to the line (8) Identification of the remote station
l

Personal ID/CSI(TSI)/Location ID/Dial number/Called TID/Calling TID

(9) Mode of the communication
l

CALLING/CALLED(Memory reception)/ CONF=XX(Confidential reception)/B.C.(Broadcast TX)/ POLLED(Polling TX)/POLL=XX(Bulletin Poll TX)/CALLING-G4(G4 TX)/FWD-T/FWD-R/BATCH XX=Box No.

(10) Total number of pages (11) Result of the communication
l

OK/NO/STOP/BUSY/PAPER/COMP(Completion of a broadcast)/S JAM/R JAM/COVER/CANCEL/PUNIT

(12) Service code

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Message Confirmation (Normal Report)

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Memory Confirmation (Error Report)

(1) Title of the report (2) Date and time when the report was printed. (3) Sender ID (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the OKIFAX 5700/5900 was connected to the line (8) Identification of the remote station
l

Personal ID/CSI(TSI)/Location ID/Dial number/Called TID/Calling TID

(9) Mode of the communication
l

CALLING/CALLED(Memory reception)/CONF=XX(Confidential reception)/B.C.(Broadcast TX)/POLLED(Polling TX)/POLL=XX(Bulletin Poll TX)/CALLING-G4(G4 TX)/FWD-T/FWD-R/BATCH XX=Box No.

(10) Total number of pages (11) Result of the communication
l

OK/NO/STOP/BUSY/PAPER/COMP(Completion of a broadcast)/S JAM/RJAM/ *COVER/CANCEL/PUNIT

(12) Service code (13) Message (14) Fig. 1-6-3-2 (error report)
l l

Number of pages stored in memory Page number is printed only in case transmission from memory is carried out. Page numbers of the pages to which an RTN signal or PIN signal received. The asterisk ( * ) mark indicates that retransmission of the page met the criteria of copy quality.

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Entry Report P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Entry Report P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Entry Report P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Entry Report P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Entry Report (Broadcast TX)

(1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Required transmission address (Speed dial) (5) Registered location ID (6) Required transmission address (Ten key dial)

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Confirmation Report P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Confirmation Report P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Confirmation Report P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Confirmation Report P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Broadcast Confirmation Report (Broadcast TX by Speed dial)

(1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Total numbers of pages in particular communication (5) Specified transmission time (Time is not printed by automatic print out mode.) (6) Total transmission time (7) Required transmission address (Speed dial) (8) Registered location ID (Speed dial) or Identification of the remote station (9) Required transmission address (Ten key dial) (10) Transmitted number or pages for each address

(11) Identification of the result of communication

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Configuration P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Configuration P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Configuration P3

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Configuration P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Configuration P2

(1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) User programmed function parameters
l l l l l

Machine Settings (No.10 to No.28) Dial Options (No. 40 to No. 52) Incoming Options (No. 60 to No.67) Report Options (No. 70 to No. 73) LAN Options (No. 80 to No. 82)

(5) Telephone number

(6) Forwarding number (7) ISDN-TID: Country code, ISDN No. and ISDN ID (8) ISDN-SUB Address (9) Technical programmed function parameters
l

Setup (No. 01 to No. 37)

Note:

*1: Printed only when Service Bit = ON. *2: When Service Bit = OFF, printed or not depending on the xpara bit. USER FUNCTION SETUP > MACHINE SETTINGS > No.26: POWER SAVE MODE is skipped at the time of COUNTRY CODE=USA of DEFAULT TYPE=1(ODA) regardless of the xpara bit. *3: Printed when the MFP option is specified in Mfpunlock setup. *4: Printed when the ISDN option is mounted. At this time, if any item is not registered, only the content is left blank and its line itself is not left blank. *5: Printed when the LAN option is mounted. If the LAN option is not mounted. all setup items in SETUP > LAN OPTIONS are not printed. *6: Printed only when the second tray is mounted. *7: If no telephone number is registered, only the telephone number column is left blank and its line itself is not left blank. *8: If the ID of this machine is not registered, the ID is left blank and its line itself is left blank. *9: The item is left blank when an ISDN board is mounted. However, printed when Service Bit = ON. *10: Printed only when the machine is OKIFAX5900. *11: Machine setting No. 26 (power save mode) is not printed when the ISDN/LAN board is mounted.
Error Name (Decimal code) Error Description

HSP Error 10 HSP Error 20 HSP Error 21

HSP Error 22

HSP Error 00

Command was sent to the HSP card but its response was not returned within 5 seconds. The Status Window did not show in the initial state 10 seconds after powering on. Received the operation command during the POWER ON mode if it takes 3 seconds or more to transfer to the operation mode after clearance of the initial synchronizing flag. In the Reverse Data command, the HSP card could not transmit all the notification data from the higher modules. (In case a communication error has occurred between the HSP and host.) Others

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P3

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P4

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P5

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P1

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Directory P2

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Service Guide OKIFAX 5700/5900
Chapter 1 General Information
Telephone Director