Compaq Armada 100S and Notebook 100 Series Maintenance and Service Guide Notice 2000 Compaq Computer Corporation. COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark Office. Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States and other countries. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this publication is provided "as is" without warranty of any kind. The entire risk arising out of the use of this information remains with the recipient. In no event shall Compaq be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if Compaq has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence. The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.
MAINTENANCE AND SERVICE GUIDE Compaq Armada 100S and Notebook 100 Series Second Edition (September 2000) First Edition (March 2000) Published in the U.S.A., U.K., Singapore, and Taiwan. Documentation Part Number 177845-002 Spare Part Number 190369-001 CONTENTS
preface USING THIS GUIDE Symbols ........................................................................................ ix Technician Notes ........................................................................... x Serial Number................................................................................ x Locating Additional Information................................................... x
chapter1 PRODUCT DESCRIPTION 1.1 Computer Features and Models........................................... 1-1 1.2 System Memory Options..................................................... 1-5 1.3 Power Management Functions ............................................ 1-6 1.4 Setup Configuration Utility (SCU)...................................... 1-7 1.5 Compaq Configuration Record Utility .............................. 1-17 1.6 Information Gathering ....................................................... 1-18 1.7 Diagnostics ........................................................................ 1-20 1.8 Design Overview ............................................................... 1-21 1.9 Computer External Components ....................................... 1-22
chapter2 TROUBLESHOOTING 2.1 Service Considerations ........................................................ 2-1 2.2 Basic Troubleshooting Checklist......................................... 2-1 2.3 Power-On Self Test (POST) ................................................ 2-2 2.4 Solving Common Problems................................................. 2-5 2.5 Test Errors ........................................................................... 2-7
Contents v chapter3 ILLUSTRATED PARTS CATALOG 3.1 Serial Number Location ...................................................... 3-1 3.2 Computer System Major Components................................ 3-2 3.3 Miscellaneous Plastics Kit .................................................. 3-6 3.4 Hardware Kit Components.................................................. 3-7 3.5 Cable Kit Components ........................................................ 3-8 3.6 Mass Storage Devices ......................................................... 3-9 3.7 Miscellaneous.................................................................... 3-10
chapter5 REMOVAL AND REPLACEMENT PROCEDURES 5.1 Serial Number ..................................................................... 5-1 5.2 Disassembly Reference Chart ............................................. 5-2 5.3 Computer Disassembly Preparation.................................... 5-2 5.4 Battery Pack ........................................................................ 5-3 5.5 Modem ................................................................................ 5-4 5.6 Fan Assembly...................................................................... 5-7 5.7 CD-ROM Drive................................................................... 5-9 5.8 Processor ........................................................................... 5-11 5.9 Memory............................................................................. 5-14 5.10 Top Cover........................................................................ 5-16
vi Contents 5.11 Hard Drive ....................................................................... 5-18 5.12 Real Time Clock (RTC) Battery...................................... 5-19 5.13 Keyboard ......................................................................... 5-20 5.14 EMI Shield....................................................................... 5-22 5.15 TouchPad ......................................................................... 5-24 5.16 Speakers........................................................................... 5-25 5.17 Display Assembly............................................................ 5-26 5.18 Speaker Housing.............................................................. 5-31 5.19 System Board................................................................... 5-33 5.20 Diskette Drive.................................................................. 5-37
appendix A CONNECTOR PIN ASSIGNMENTS ................................................................ A-1
appendix B POWER CORD SET REQUIREMENTS 3-Conductor Power Cord Set..................................................... B-1 Country-Specific Requirements ................................................ B-2
Index .....................................................................................................I-1
Contents vii preface
U SING T HIS G UIDE
This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada 100S and Notebook 100 Series. Compaq Computer Corporation reserves the right to make changes to the Compaq Armada 100S and Notebook 100 Series without notice.
Symbols The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow ! directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.
Using This Guide ix Technician Notes
WARNING: Only authorized technicians trained by Compaq should ! repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modifications may void any warranty or exchange allowances. WARNING: The computer is designed to be electrically grounded. To ! ensure proper operation, plug the AC power cord into a properly grounded electrical outlet only. CAUTION: To properly ventilate the system, you must provide at least 3 inches (7.62 cm) of clearance on the left and right sides of the computer.
Serial Number When requesting information or ordering spare parts, provide the computer serial number. The serial number is located on the bottom of the computer.
Locating Additional Information The following documentation provides additional information about the computer: s Compaq Armada 100S and Notebook 100 Series documentation set s Microsoft Operating System Manual s Compaq Service Training Guides s Compaq Service Advisories and Bulletins s Compaq QuickFind s Compaq Service Quick Reference Guide s Compaq Website at: http://www.compaq.com
x Using This Guide chapter 1 P RODUCT D ESCRIPTION
1.1 Computer Features and Models The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+ 533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and 12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X Max CD-ROM drive. The computer also comes equipped with a TouchPad pointing device and 4 MB of shared UMA memory.
Figure 1-1. Compaq Armada 100S and Notebook 100 Series
Product Description 1-1 Models The Compaq Armada 100S and Notebook 100 Series are available in the models shown in Table 1-1. The computer serial number is located on a bar code on the bottom of the computer and identifies the model's features.
Table 1-1 Compaq Armada 100S and Notebook 100 Model Naming Convention Example: serial number A10 K2 533 T3S 5 M 64 98 Key A K2 533 T3S 5 M 64 98 1 2 3 4 5 6 7 8 Key Description Options 1 Brand designator A = Armada 100S N = Notebook 100 1 2 Processor K2 = AMD K6-2+ and AMD K6-2 3 Processor speed 533 = 533-MHz 475 = 475-MHz 4 Display T3S = 13.3-in., T2S = 12.1-in., H2S = 12.1-in., CTFT, SVGA CTFT, SVGA HPA, SVGA 5 Hard drive size 5 = 5.0 GB (GB) 6 Integrated M = Modem 0 = None communication 7 RAM (in MB) 64 = 64 MB 32 = 32 MB 8 Operating system 98 = Microsoft Windows 98 SB = Microsoft Small Business 2 = Microsoft Word 2000 P = Personal 1 The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor. The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.
1-2 Product Description Table 1-2 Compaq Armada 100S and Notebook 100 Models Config. 1 2 3 4 5 6 7 8 SKU# Code A K2 533 T3S 5 M 64 98/2 200524-XX4 FQ61 A K2 533 T3S 5 M 64 98/SB 200527-XX4 FQ62 A K2 533 T3S 5 M 64 98 201166-XX4 FQ64 A K2 533 T3S 5 M 64 98/P 200516-XX4 FQ63 A K2 533 T2S 5 M 64 98/2 200525-XX4 FQ51 A K2 533 T2S 5 M 64 98 200515-XX4 FQ52 A K2 533 T2S 5 M 64 98 200515-XX5 FQ52 A K2 533 T2S 5 0 64 98/2 200520-XX4 FQ53 A K2 533 T2S 5 M 64 98/SB 200522-XX4 FQ54 A K2 533 H2S 5 M 32 98/2 200514-XX4 FQ41 A K2 533 H2S 5 M 32 98 200517-XX4 FQ42 A K2 533 H2S 5 M 32 98 200517-XX5 FQ42 A K2 533 H2S 5 0 32 98/2 200519-XX4 FQ43 A K2 533 H2S 5 M 32 98/SB 200521-XX4 FQ44 A K2 533 H2S 5 M 64 98/2 200523-XX4 FQ45 A K2 533 H2S 5 M 64 98/2 213498-XX4 FQ48 A K2 533 H2S 5 M 64 98/2 213498-XX5 FQ48 A K2 533 H2S 5 M 64 98 201395-XX4 FQ47 N K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1 N K2 475 T2S 5 M 64 98 180641-XX4 FFG2 N K2 475 T2S 5 M 64 98 180641-XX5 FFG2 N K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3 N K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4 N K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1 N K2 475 H2S 5 M 32 98 180640-XX4 FFF2 N K2 475 H2S 5 M 32 98 180640-XX5 FFF2 N K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3 N K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4 N K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5 N K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6
Product Description 1-3 Features The Compaq Armada 100S and Notebook 100 Personal Computers have the following features:
s Processors: s The Compaq Armada 100S features an AMD K6-2+ 533-MHz processor with 64 KB integrated L1 cache and 128 KB integrated L2 cache; s The Compaq Notebook 100 features an AMD K6-2 475-MHz processor with 64 KB integrated cache and 512 KB external L2 cache. s 64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB 100-MHz SDRAM, expandable to 160 MB, varying by computer model. The Compaq Armada 100S and Notebook 100 also feature a SODIMM memory expansion slot, capable of accepting a memory expansion board of 32-, 64-, or 128-MB. s Primary memory cache is 64 KB; secondary memory cache is 512 KB. s 13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800
