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QMS 4060 Print System Operation
®
1800463-001C
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS and the QMS logo are registered trademarks of QMS, Inc., and Crown, the Crown seal, QFORM, and PS Executive Series are trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, "PostScript Level 2" is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Adobe/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/ Apple Computer, Inc. VINES/Banyan. CompuServe /H & R Block. DEC, DECnet, VMS/ Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Microsoft, MS-DOS/Microsoft Corporation. Novell and NetWare/Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories.
Proprietary Statement
The digitally encoded software included with your CourageousCourageous Print System is Copyrighted © 1998 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.
v
Contents
1 Introduction
Introduction ..................................................................................1-2
About This Manual 1-2 Typographic Conventions 1-3 Orientation 1-4
Printer Basics ...............................................................................1-5
The QMS 4060 Print System 1-5 Printer Components 1-6
2 Consumables
Introduction ..................................................................................2-2 Consumable Life Expectancies ..................................................2-2
Job Size and Consumable Life 2-2 Average Life Expectancies 2-5
Media ............................................................................................ 2-6
Preventing Media Jams 2-6 Loading Paper Requirements 2-6 Loading the Paper Tray 2-7 Labels: Special Considerations 2-14 Custom-Size Paper: Special Considerations 2-14 Transparencies: Special Considerations 2-15
Replacing Toner, Collector Bottle, and Cleaning Roller ........ 2-15
Toner Life 2-16 Toner Recycling 2-16 Toner Storage 2-17 Adding Toner 2-18 Replacing the Cleaning Roller and Precharger 2-22
Replacing Developer ................................................................. 2-24 Replacing the Ozone Filter ....................................................... 2-33 Replacing the Drum Unit and Transfer Charger ..................... 2-35 Replacing the Fuser ................................................................. 2-43 Replacing the Pick Rollers ...................................................... 2-48
3 Printer Care
Introduction .................................................................................. 3-2 Handling the Printer .................................................................... 3-2 Cleaning the Printer .................................................................... 3-3
Cleaning Toner Spills 3-3 Tools for Cleaning 3-4 Printer Cleaning Intervals 3-4 General Cleaning Guidelines 3-4 Cleaning the Transfer Assembly 3-5 Cleaning the Fuser Assembly 3-8 Cleaning the Reversing Unit 3-11 Cleaning the Outside of the Printer 3-12
ii
QMS 4060 Print System Operation
4 Printer Jams
Paper Jams ...................................................................................4-2
Paper Path 4-2 Automatic Jam Recovery 4-2 Clearing Paper Jams 4-2 Clearing Pick-Up Jams 4-5 Clearing LCIF Pick-Up Jams 4-6 4-9 4-9 Clearing a Feed Path Paper Loading Jam 4-10 Clearing a Feed Path Jam in the Fuser Area 4-14 Clearing a Duplex Paper Path Jam 4-16 Clearing a Paper Ejection Jam 4-20 Clearing a Stacker Jam on the 2000-Sheet LCOS Stacker 4-20 Clearing a Paper Jam on the 3000-Sheet LCOS Stacker 4-23 Clearing CrownCopy ADF Paper Jams 4-27
5 Advanced Printing Features
Introduction ..................................................................................5-2 High-Resolution Printing .............................................................5-2
Setting the Resolution 5-2
Printing Duplex .............................................................................5-3
Automatic via a Paper Tray 5-3 Duplex Printing Tips 5-4
Tray Chaining ...............................................................................5-4
Setting Up Chaining Options 5-6
Collating Output ...........................................................................5-8
Chunk Collation 5-9 Advantages of Collation 5-10
Working with Status Pages .......................................................5-10
Identifying a Status Page Type 5-10
Cancelling/Ending Print Jobs ...................................................5-11
Cancelling a Print Job 5-12 Cancelling All Print Jobs 5-13 Ending a Print Job 5-14
Contents
iii
6 Local and Remote Console
About This Chapter ..................................................................... 6-2 About Crown Consoles ............................................................... 6-2 Connecting Local Console ......................................................... 6-3
Setting Up Local Console 6-3
Starting a Remote Console Session .......................................... 6-4
Starting a Telnet Session 6-4 If You Cannot Start a Telnet Session 6-6 Starting a DECnet Session 6-7
Message Display and Console Modes ....................................... 6-9
Local and Remote Consoles 6-9 Message Display Mode 6-9 Console Mode 6-11
Using Remote Console ............................................................. 6-13 Console Commands .................................................................. 6-14
User/Offline Mode Commands 6-14 Blocked Mode Commands 6-15 Admin Mode Commands 6-16 Print Job Status Information 6-17 System Information Commands 6-18 Listing Current Remote Console Sessions 6-23 Displaying the Active Jobs 6-23 Job Ordering Commands 6-25 Disk Operation Commands 6-30 System Setting Commands 6-38 System Console Mode Switching Commands 6-44 Session Termination Commands 6-47
7 Print Quality
Introduction .................................................................................. 7-2 About Halftone Types ................................................................. 7-2 About Intensity ............................................................................ 7-3 About Print Density ..................................................................... 7-3 iv QMS 4060 Print System Operation
About Print Resolution ................................................................7-4
8 CrownView Printer Web Page
CrownView Printer Web Page .....................................................8-2
Setting up the Printer Web Page 8-2 Printer Home Page 8-7
9 Troubleshooting Printer Problems
Introduction ..................................................................................9-2 Status Messages ..........................................................................9-2
Service Messages 9-11 HP-GL Error Codes and PCL Error Codes 9-19
Internal Hard Disk Problems .....................................................9-20
Hard disk Failure Messages 9-20 Reformatting the Drive and Reloading System Software 9-20
Testing PC Printer Communication ..........................................9-24
Creating the Test File 9-24 Sending the Test File 9-25
Miscellaneous Problems ...........................................................9-26
No Advanced Status Page' 9-26 No Start-up Page 9-26 Paper Jam Message Stays On 9-27 Printer Resets 9-27 PostScript Errors 9-27
CrownNet Problems ...................................................................9-28 Windows Driver Problems .........................................................9-28
Printer Description Files 9-28
Output Problems ........................................................................9-29
Not All Pages Print 9-29
Contents
v
Paper Jams Always Occur 9-29
Print Quality Problems .............................................................. 9-30
Enabling Toner Recycling Mode 9-31 Recovering From Toner Recycling Mode 9-31 Image Defects 9-32 Typical Page Sample 9-33 Background on the Page 9-34 Black or Dark Pages 9-36 Blank Pages 9-38 Blank Bands on the Page 9-40 Blurred Images or Characters on the Page 9-42 Dark Specks, Lines, or Dark Areas 9-44 Dark Lines on the Page 9-46 Fusing Problems on the Page 9-48 Light Print 9-50 Light Print with Background 9-52 Light Bands 9-54 Light Streaks 9-56 Overtoned Print 9-58 Residual Images on the Page 9-60 Voids or White Spots on the Page 9-62 Misregistration of the Page 9-64 Skewed Printing 9-66
Troubleshooting CrownCopy ................................................... 9-67 Placing a Service Call ............................................................... 9-68
A QMS Customer Support
Sources of Support .....................................................................A-2
Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-3
QMS World-wide Offices .............................................................A-5
vi
QMS 4060 Print System Operation
B Configuration Menu
Introduction ................................................................................. B-2
Menu Chart Conventions B-2 Installation Menu B-3 Operator Control Menu B-4 Administration Menu B-5
C Repacking the Printer
Introduction ................................................................................. C-2 Repacking Consumables ........................................................... C-2 Inserting Shipping Restraints .................................................. C-17
Reinstalling Shipping Restraints C-17 Final Repacking Steps C-20
Repacking the Options ............................................................. C-27
v
Contents
vii
1
Introduction
In This Chapter . . .
n n n n n "Introduction" on page 1-2 "Typographic Conventions" on page 1-3 "Printer Basics" on page 1-5 "The QMS 4060 Print System" on page 1-5 "Printer Components" on page 1-6
Introduction
Introduction
This manual provides information on installing consumables such as paper and toner. You'll also find information on advanced printing features, printer care, print quality, and troubleshooting. Use this guide in conjunction with your other QMS 4060 Print System documentation. This chapter gives you a brief overview of this manual.
About This Manual
The information in this manual is divided into the following sections:
1 2 3 4 5 6 7
1-2
Introduction Consumables
Provides an overview of this guide. Describes the Paper that's best suited for your printer; how to load paper, labels, transparencies; and how to replace the toner, developer, fuser, rollers, and print drum. Describes how to handle and clean the printer. Provides you with detailed procedures for clearing jams.
Printer Care Printer Jams
Explains how to print duplex, chain Advanced trays, collate output, print a status Printing Features page, cancel a print job, and end a print job. Explains how to use the local console Local and port and remote console over a Remote Console network.
Print Quality
Gives information on how to improve print quality through adjustments of print density and printer resolution.
QMS 4060 Print System Operation
Introduction
8 9 A B C
Allows you to monitor printer Crownview consumables, configure the printer to Printer Webpage send you email, and access information that is normally available only by printing a status page.
Troubleshooting Provides paper jam prevention tips, explains how to locate and clear paper Printer Problems jams, lists printer status messages,
outlines printer and print quality problems and solutions, and describes how to place a service call.
QMS Customer Support
Provides product sales and support telephone numbers and describes how to communicate with QMS through CompuServe, the Internet, and Q-FAX. Provides you with a graphical flowchart of the configuration menu. Provides you with detailed procedures for repacking the printer and options for shipping.
Configuration Menu Repacking the Printer
Typographic Conventions
The following typographic conventions are used in this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Variable text you type; replace the italicized word(s) with information specific to your printer or computer Information displayed in the printer message window
Mixed-Case Italic Courier
UPPERCASE COURIER
lowercase bold PostScript operators and DOS commands Introduction 1-3
Introduction
lowercase italic
UPPERCASE ^
Variable information in text File and utility names Press the Enter key (PC) or Return key (Macintosh) Press and hold down the Ctrl key (PC) In Adobe Acrobat PDF versions of the manual, click to play a QuickTime video clip of the procedure described in the text
»
Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.
v Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance. M WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual. ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.
Orientation
All instructions in this and the other QMS manuals are referenced to the front of the printer. For example, if the installation instructions say that the LCOS is on the left side of the printer, then it means you are facing the front of the printer and the LCOS is on your left.
1-4
QMS 4060 Print System Operation
Printer Basics
Printer Basics
This section provides you with some basic introductory concepts on the printer. These basic concepts will help you when you are trying some of the more advanced procedures in the following chapters.
The QMS 4060 Print System
Your printer may or may not have installed the optional LCIF (largecapacity input feeder) or LCOS (large-capacity output stacker) paper handling units. If you decide to order these units later, see the Options manual for more information and installation instructions.
QMS 4060
LCOS
QMS 4060
LCIF
Some basic features of the printer are n n n n n Paper input capacity of 1500 sheets, 4500 with the LCIF Paper stacking capacity of 500 sheets, 2500 with the 2K LCOS Paper stacking capacity of 500 sheets, 3500 with the 3K LCOS Consumable replacement by the operator Duplex printing
Introduction
1-5
Printer Basics
n n n n
Energy Star compliance Page recovery after printer jams Easy jam removal User friendly control panel
Printer Components
Refer to the illustrations and tables in this section when trying to find your way around the printer.
1-6
QMS 4060 Print System Operation
Printer Basics
Right Frontal View
Control Panel Display Power Indicator On-Off Switch
Function Buttons
Contrast Control Ejection Unit Output Tray
Front Door Upper Tray Middle Tray Lower Tray UpperRight Cover LowerRight Cover
Paper Size Indicator Paper Level Indicators
Main Power Switch
Printer Component Control Panel Contrast Control Function Buttons Introduction
Function The user interface to printer functions. Controls the contrast of the LCD panel. Five buttons for printer configuration. 1-7
Printer Basics
Printer Component Power Indicator On-Off Switch Ejection Unit Output Tray Upper-Right Cover Lower-Right Cover Main Power Switch Paper Level Indicators Paper Size Indicator Lower Tray Middle Tray Upper Tray Front Door
Function Lights when the power is on. Turns the printer on or off. A door that ejects paper to the output tray. Holds 500 sheets of paper. Access for adding toner and developer. Access for clearing feed jams. Main electrical power switch. Shows how much paper is left in tray. Shows what size paper tray is set to. 500-sheet lower tray. 500-sheet middle tray. 500-sheet upper tray. Access to internal components.
1-8
QMS 4060 Print System Operation
Printer Basics
Inside the Front Door
.... ..... ..
Fuser Lock Knob Cleaning Roller Fuser Unit Drum Unit Lock Knob Precharger Cleaner Drum Unit Knob 2 Lever b1 Knob 1
Cleaning Brush
Lever 5 Decurler Roller Knob Decurler Lever Lever 4 Duplex Unit Duplex Roller Knob
LTR
Handle 3
Lever 6 Transfer Assembly Guide
Introduction
1-9
Printer Basics
Printer Component Fuser Lock Knob Cleaning Roller Fuser Unit Drum Unit Lock Knob Precharger Cleaner Drum Unit Knob 2 Lever b1 Knob 1
Function Locks the fuser unit in place. Collects excess toner from the drum. Applies heat and pressure to melt the toner to the paper. Locks the drum unit in place. Used to clean the precharger for print quality. Contains the precharger, cleaner, and photosensitive drum. Used for clearing jams as paper exits the paper trays and enters the drum area. Used to lock internal components in the paper path. Used for clearing jams as paper exits the paper trays and enters the drum area.
Transfer Assembly Guide Transfers the print image from the drum to the paper. Lever 6 Handle 3 Duplex Roller Knob Duplex Unit Lever 4 Decurler Lever Decurler Roller Knob Lever 5 Cleaning Brush Used for clearing jams. Used to hold the transfer assembly guide in place. Used to clear jams in the duplex area. For two-sided printing. Releases tension on paper in the fuser area to clear jams. Access to jammed paper in the decurler area. Used to clear jams in the decurler area. Access to jammed paper in the reverser area. Used to clean the transfer assembly.
1-10
QMS 4060 Print System Operation
Printer Basics
Under the Upper Right Cover
Toner Fill Lid Developer Fill Lid
Toner Hopper
Toner Collector Bottle Developer Collector Bottle
Developer Unit Upper Right-Cover
Printer Component Toner Fill Lid Developer Fill Lid Toner Collector Bottle Developer Collector Bottle Upper-Right Cover Developer Unit
Function Open to add toner. Open to add developer. Used to collect waste toner. Used to collect used developer. Access cover to toner and developer units. Contains a supply of developer, when mixed with toner, forms the image on the photosensitive drum. The control panel informs you when developer is low or out. Contains a supply of toner. The control panel informs you when toner is low or out.
Toner Hopper
Introduction
1-11
Printer Basics
Rear of the Printer
Optional I/O Optional Local Console Serial Port Port
SCSI Security Key BuzzBox Ozone Filter LCOS Connector AC Power Connector LCIF Connector
1284 Parallel Ethernet RJ-45 Ethernet Coax
Printer Component Optional I/O Optional Serial Port Local Console Port 1284 Parallel Ethernet RJ-45 Ethernet Coax BuzzBox SCSI Ozone Filter LCOS Connector AC Power Connector LCIF Connector
Function Optional network port. Optional serial interface. Serial console port for printer configuration. Standard parallel port. 10BaseT port. 10Base2 port. Audio alarm option. For added disk drives or CrownCopy. Filters ozone produced in print process. Used for optional LCOS. Power input for printer. Used for optional LCIF.
1-12
QMS 4060 Print System Operation
Printer Basics
The Control Panel
The control panel for your QMS 4060 Print System consists of 5 control buttons and a backlit LCD display with a contrast control. The LCD display contains graphical and textual information on printer status and control button functions.
LCD Display Control Buttons Contrast Control On-Off Button
The control buttons change function as you take the printer off line or when you access menu selections. The following sections will help you identify control panel elements and show you how to operate the control panel.
Introduction
1-13
Printer Basics
Control Panel Functions
This illustration shows the control panel with the elements numbered. See the list below the illustration for an explanation of the element.
4 1 2
5
6
3
1 2 3 4 5 This is the printer message window. This provides status messages, error messages, and menu configuration information. This indicates the present function of each control button below the label. These are the five control buttons. The Disk symbol turns on whenever the printer is accessing the internal hard disk. Otherwise this symbol will not appear. The Data symbol flashes on and off periodically when the printer is receiving data from the interfaces. Otherwise, this symbol will not appear. The printer graphic shows the type of paper set up for the three input trays. The currently selected tray is highlighted. If the optional high-capacity input bin or the output stacker is installed, then the graphic shows these units attached.
6
v
1-14 QMS 4060 Print System Operation
2
Consumables
In This Chapter . . .
n n n n n n n n "Consumable Life Expectancies" on page 2-2 "Media" on page 2-6 "Replacing Toner, Collector Bottle, and Cleaning Roller" on page 2-15 "Replacing Developer" on page 2-24 "Replacing the Ozone Filter" on page 2-33 "Replacing the Drum Unit and Transfer Charger" on page 2-35 "Replacing the Fuser" on page 2-43 "Replacing the Pick Rollers" on page 2-48
Introduction
Introduction
This chapter covers information on the handling of printer consumables, such as paper, toner, developer, drum unit, fuser, and pick-up rollers.
Consumable Life Expectancies
Job Size and Consumable Life
Your 4060 Print System is designed as a high-volume, network print system that provides low cost-per-page printing and high-quality output. There are some factors that can directly affect the life of some consumables and thus affect your cost per page. This section explains these factors and gives you information to allow you to customize your printing environment so that you can achieve the lowest cost and longest life on your consumables.
Print Jobs
Your QMS 4060 Print System will actually work more efficiently when continuously printing. The reason for this fact is that the printer has to mechanically prepare itself for printing before and after every print message it receives from the host computer. The amount of preparation before and after printing is the same for a 1-page job as for a 100page job. The efficiency improvement for the drum unit comparing these two jobs would be from 12.5% for a 1-page job to 93% for a 100-page job. Use the following charts and tables to help you plan your jobs and host printing environment. » Note: The units used in these charts are "faces." Faces are counted as the front and back of each page printed. For simplex printing, the number of faces equals the number of pages. For duplex printing, the number of faces is twice the number of pages printed.
2-2
QMS 4060 Print System Operation
Consumable Life Expectancies
Drum Life
The drum unit rotates before and after each print operation to properly prepare itself for printing. Because of this, the drum unit will actually last longer if you continuously print jobs. The chart below compares average printing output with drum unit life.
250000 200000
Drum Unit Life (in faces)
150000 100000 50000 0 160000 160000 65536 1024 4096 16384 16384 65536 256 16 64 1 4
Average Print Output (in faces) Developer Life
Since the developer is also used during these preparatory rotations of the print drum, its life can also be affected by average printing output. The chart below compares average printing output with developer life.
160000 140000 120000 100000 80000 60000 40000 20000 0 1024 4096 256 1 4 16 64
Developer Life (in faces)
Average Print Output (in faces)
Consumables
2-3
Consumable Life Expectancies
Tips for Extending Consumable Life
As you check these charts, you can see that increasing the continuous printing output can greatly extend the life of the drum unit and developer. For example, if your average printing output is 16 faces, the charts show you that you can expect approximately 160,000 faces printed for the drum unit and 105,000 faces printed for the developer. However, if you increase your average printing output to 32 faces, the charts show you that you could expect approximately 190,000 faces printed for the drum unit and 123,000 faces printed for the developer. » Note: The complexity of your print job can also affect the printer speed and consumable life. Very complex graphics and fonts on the page can slow down the printer controller and the printer speed. Although the QMS 4060 uses a high performance controller with a state of the art processor, even its performance can be affected by very complex jobs. Here's a short list of tips for extending consumable life expectancies: n n n n Reduce the number of very small jobs. Fill the trays before printing large cycles. Use the optional LCIF and LCOS to prevent frequent reloading and unloading of paper. If you print smaller jobs frequently from a network, set up your host to queue several jobs and group them before sending them to the printer. Manage you printing requirements to reduce the number of times the printer starts and stops.
n »
Note: The selected input tray can be reloaded when it runs out of paper if the printer chains to one of the other trays. The printer will continue feeding paper from the other tray while you are filling the selected input tray and switch back to it after it is reloaded.
2-4
QMS 4060 Print System Operation
Consumable Life Expectancies
Average Life Expectancies
Use the following table as a guideline for life expectancies for each consumable. Keep in mind that the life expectancy of each consumable depends on printing variables, such as page coverage, job size, paper size, and printer operating condition. Consumable Toner (1 bottle) Developer (1 bottle) Drum Unit Transfer Charger Fuser Cleaning Roller Ozone Filter Waste Toner Bottle Pick Rollers » Maximum Life 20,000 faces 160,000 faces 250,000 faces 250,000 faces 300,000 faces 40,000 faces 320,000 faces 20,000 faces 500,000 faces Average Life 18,000 faces 114,000 faces 178,500 faces 178,500 faces 300,000 faces 36,000 faces 320,000 faces 18,000 faces 500,000 faces
Note: All maximum life figures are based on continuous printing with 4% toner coverage on A4/Letter paper. Your figures will vary depending on job size, toner coverage, and size of paper. "Faces" includes printing duplex. Therefore, for 1 letter-size page that is printed duplex, you would have 2 faces.
Consumables
2-5
Media
Media
Preventing Media Jams
There are several things you can do to reduce the occurrence of media jams. n Use paper, labels, and transparencies that match the printer specifications. See appendix B, "Technical Specifications," in the Reference guide. If you have problems with double feeding, remove the paper from the tray or input bin and fan the edges. The sheets may be sticking together. Note: Do not fan transparencies since this causes static. n Print paper must be stored away from moisture and humidity. Recommended storage temperature and humidity are 32°-95°F/ 0°-35°C and 20%-80% RH for paper sealed in cartons. The recommended storage temperature and humidity for paper in opened cartons are 59°-77°F/15°-25°C and 40%-50% RH. Refer to the table in the next section for loading paper requirements. If none of the above relieves paper jamming, notify your vendor.
n
»
n n
Loading Paper Requirements
When loading paper, you should note the direction of the arrow on the manufacturer's end-label. This arrow identifies the face side of the paper. Inspect the paper for indented or interlocked edges, bent corners, wrinkled sheets and excess glue from the wrapper. Always discard the top and bottom sheets in case glue from the wrapper has leaked upon them.
2-6
QMS 4060 Print System Operation
Media
Load the paper in the printer tray or the optional LCIF as recommended in the following table.
Printing Job Requirements Regular Paper Single-sided Double-sided Single-sided Pre-punched Paper Double-sided Forms Single-sided
Loaded in Tray Face Side Down Up Down Holes on leading edge Up Down
Loaded in LCIF Face Side Up Up Up Holes on trailing edge Up Up
Holes on trailing edge Top of form towards back of printer
Loading the Paper Tray
The QMS 4060 Print System standard configuration includes three 500-sheet paper trays. Loading paper in any tray involves the following steps: n n n n Opening the tray Setting the correct paper size for the tray (if necessary) and paper size indicator Loading paper in the tray Closing the tray
These steps are described in detail, later in this procedure. » Note: Ensure the paper size matches the tray size (for example, letter paper must be loaded only when the tray is set to letter size). Since the paper tray sends a paper size signal to the printer controller, using the wrong size paper will cause your image to be positioned incorrectly on the page or the image to be clipped.
Consumables
2-7
Media
Opening the Tray
» 1 Note: Open and close the tray like a drawer when loading paper. Using the tray handle, pull the tray away from the printer as far as it will go without removing it from the printer.
2
Locate the three paper side guides in the tray. Each paper side guide has a blue locking thumbscrew marked open or close. On one side of the thumbscrew is a hole that allows you to read the current size adjustment. On the other side of the thumbscrew is a triangle-shaped arrow which points to the open or close indication on the screw.
Paper Guides
Locking Thumbscrews
2-8
QMS 4060 Print System Operation
Media
Changing the Paper Size for the Paper Tray
1 Turn the thumbscrew counterclockwise to unlock one of the paper size guides. You should be able to lift up and remove the paper size guide after unlocking it.
OSE CL
EN OP
LTR
Consumables
2-9
Media
2
Move the paper size guide to the appropriate slots to align it with the paper size marker. You should be able to read the paper size (A3/A4, LTR/LGR, LEG, EX, B4, B5) in the small alignment holes built into the paper guide.
OSE CL
LT R
B4
LGL
B5
A5
3
Turn the dial to clockwise to lock the paper size guide.
LTR
LT R
4 »
Repeat steps 1-3 for the other two paper size guides. Note: If you are setting up the tray for 11"x17" (ledger), the left paper guide is stored in a slot near the front section of the tray.
2-10
QMS 4060 Print System Operation
EN OP
LTR LGR
OSE CL
EN OP
Media
5
Set up the tray paper size tabs on the rear of the paper tray. Use the following chart for reference or the label attached to the paper tray. :A5 :A4 :A3 - Tab is pushed forward - Tab is pushed backward :B5 :B4 :LGL :EXEC
:LTR :LGR
6
Adjust the other paper trays, if necessary, using the same procedures.
Setting Up the Paper Size Indicator
1 2 Open the plastic bag in the starter kit containing the papersize cards. Break off the label that indicates the correct paper size for each tray.
LGR A3 EXEC LTR A4 B4 LGL A5 B5
LGR A3
EXE C
LTR A4 B4
LG L
A5 B5
Consumables
2-11
Media
3 4 5
Pull out each tray and push out the paper-size holder. Place the paper-size label in the paper-size holder of each tray. Replace the paper-size holders.
LG L
LGL
Loading Paper in the Tray
1 » Unwrap the paper and note which side the arrow points to. Note: Paper is packed in reams of 500 sheets. Do not unpack the paper above the printer as this might cause particles to fall into the printer components. Note the arrows on the wrapper. They show print side of the paper. 2 Take off the top and bottom sheets. The top and bottom sheets sometimes have residual glue buildup that could cause the printer damage.
2-12
QMS 4060 Print System Operation
Media
3 4
Place a stack of paper in the tray with the print side facing down. Ensure that the paper stack lies flat and does not exceed the top limit mark. Top Limit Mark
v
Caution: Never mix the types of paper loaded in a tray. This could result in multiple sheet feeds and other paper handling problems. 5 6 If the paper doesn't fit properly in the tray, recheck your paper guides to make sure they are in the proper position. Check the display panel graphic for the correct paper size for each tray.
IDLE Online Tray Cancel Status
LETTER LETTER LEGAL
Copy
7 8
Close the tray. Repeat this procedure for the other trays. 2-13
Consumables
Media
Labels: Special Considerations
The procedure for feeding labels is almost the same as for regular paper. Keep in mind the following considerations: n Use a typical label stock such as Avery Label Stock 5160. Adhesive label stock should have pressure-sensitive (peel-and-stick) adhesive backing and should be 17-34 lbs (64 -128 g/m2). The surface (print face) of the labels must be made of normal paper with a matte-finish, similar to copy paper. The label backing must be able to withstand the heat generated by the fixing assembly (190° C/374° F). Ensure that the label backing is not made of easily removable coated paper. Avoid using labels with exposed adhesive; it may stick to the print drum or fuser roller, causing labels to peel off and damage the printer. Label data should be formatted within your application. Try printing your data on a plain sheet of paper first to check placement. This reduces the number of label sheets you use. Before printing labels, disable the duplexer. Load the labels lengthwise (long edge first), face-down, and with the top of the page toward the rear of the printer.
n n n n
n
n n
Custom-Size Paper: Special Considerations
Custom-size paper is printed from the custom tray. See Chapter 6, "Hardware Options," of your Options guide for more information. Keep in mind the following considerations: n n Use only 17-28 lbs (64-105 g/m2) custom-size paper recommended for laser printers. Paper sizes for the custom tray are Letter, Executive, A4, A5, B4, B5, Legal, 11"x17", A3, Statement, B4(ISO), and B5(ISO).
2-14
QMS 4060 Print System Operation
Replacing Toner, Collector Bottle, and Cleaning Roller
Transparencies: Special Considerations
Keep in mind the following considerations when printing transparencies: n n n n n n Use a typical brand such as 3M type PP2500 transparencies. Use only transparency sizes letter or A4. Transparencies must be able to withstand the heat generated by the fuser (190° C/374° F), without melting. Tap the stack of transparencies on a flat surface to align the edges, before loading them. Remember, don't fan the stack. When handling transparencies, hold them by their edges and avoid touching the print side. Load transparencies printing side down. The correct print side is usually marked on the transparency package. No more than 20 sheets should be loaded at one time. Remember to keep the paper path clean. Transparencies are especially sensitive to a dirty paper path. If there are shadows either on the top or the bottom of the sheets, see chapter 3, "Printer Care," for instructions on how to clean the paper path.
n
Replacing Toner, Collector Bottle, and Cleaning Roller
Characters and images are created in your laser printer through a process that applies toner to the page. During image formation, an electrical charge is applied to the photosensitive drum to attract the toner. The toner forms the image on the drum and then transfers the image to the page. The photosensitive drum has characteristics similar to those of photographic film.
Consumables
2-15
Replacing Toner, Collector Bottle, and Cleaning Roller
Toner Life
The toner bottle contains enough toner to print 20,000 letter/A4-size pages at normal (4%) page coverage. If the printer is run entirely in Conserve Toner mode (Administrator/Engine/Print Quality menu), a single toner bottle may last much longer but print quality will be much lighter. To help you lower your printing costs, your printer provides an option called Conserve Toner, which simulates draft-quality printing. The printer reduces the amount of toner used during printing by screening the black dots in a 1:3.5 ratio. In other words, 1 black dot prints for every 3.5 black dots that would print in normal printing mode. Increasing the Toner Density may darken your draft-quality printing The Conserve Toner option can be enabled through your printer driver or through the Administration/Engine/Print Quality menu. » Note: The Conserve Toner option is designed for draft printing only. Turn off Conserve Toner when printing proof or final copies of documents to avoid any possible distortion of patterns, halftone, and images.
Toner Recycling
In addition, the printer can recycle the waste toner through the machine for increased toner life. There are two ways to use this mode. Either remove the waste toner collector bottle next time you add toner or close the toner recycling shutter located over the waste toner bottle. The printer then recycles the waste toner. v Caution: Failure to replace the waste toner bottle will cause the waste toner bottle to fill and the printer to go into toner recycling automatically. You should always replace the waste toner bottle when adding toner to the printer. Toner recycling will add 20-30% of life to a toner bottle. You have the option of recycling waste toner (by turning on toner recycling) or disposing of it. For optimal print quality, we do not recommend recycling.
2-16
QMS 4060 Print System Operation
Replacing Toner, Collector Bottle, and Cleaning Roller With toner recycling enabled, you may experience lighter print with occasional small voids. If this print quality using toner recycling is unacceptable, follow the procedures in the section titled "Recovering From Toner Recycling Mode," in Chapter 9, "Troubleshooting Printer Problems," in this manual. The toner recycling control shutter can be enabled or disabled by moving a plastic slide located directly over the toner collector bottle. If it is pushed to the right, toner is recycled. If it is pushed to the left, waste toner collects in the toner collector bottle for disposal.
Toner Storage
Extra toner bottles n n Should be stored in the original box in a cool, dry location away from sunlight. Should be kept level during storage. Do not stand or store the bottle on its end or turn upside down; the toner inside the cartridge may become caked or unequally distributed. Should be kept away from extreme heat or humidity.
n
Additional toner bottles may be purchased from your QMS vendor.
Consumables
2-17
Replacing Toner, Collector Bottle, and Cleaning Roller
Adding Toner
1 Remove the toner bottle from its packaging. Shake the contents of the toner bottle to loosen any toner that has settled and packed during shipment. Open the upper right door. Open the toner fill lid.
2 3
4
Line up the guide pins on the bottle with the guide pin slots on the toner fill opening. Caution: QMS recommends that you use only QMS consumables on your printer. QMS consumables are keyed only for QMS printers. Other brands of consumables will not fit the printer and will cause toner and developer spills. This will result in possible damage to the printer and its environment.
v
2-18
QMS 4060 Print System Operation
Replacing Toner, Collector Bottle, and Cleaning Roller 5 Insert and turn the toner bottle clockwise 180° (1/2 turn) to start filling.
6 »
Tap the toner bottle several times to make sure all of the toner has emptied. Note: It takes about 30 seconds for the bottle to empty.
Consumables
2-19
Replacing Toner, Collector Bottle, and Cleaning Roller 7 When the toner bottle is empty, turn it 180° (1/2 turn) counterclockwise and lift up to remove.
8
Close the toner fill lid.
2-20
QMS 4060 Print System Operation
Replacing Toner, Collector Bottle, and Cleaning Roller 9 » Dispose of the old toner bottle. Note: The toner bottle is made of recyclable materials. Dispose of it in accordance with local regulations. 10 Replace the waste toner collection bottle after you have completed adding toner.
Waste Toner Bottle
»
Note: Every other time you refill the toner, the message window will remind you to replace the cleaning roller. This message appears after you close the upper-right door and the printer detects new toner. Follow the next procedure for replacing the cleaning roller.
Consumables
2-21
Replacing Toner, Collector Bottle, and Cleaning Roller
Replacing the Cleaning Roller and Precharger
For every two bottles of toner used in your printer or approximately every 40,000 prints the printer displays a message for you to replace the cleaning roller.
REPLACE CLEANING ROLLER Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
Follow this procedure when replacing the cleaning roller. 1 2 Open the front door of the printer. Pull out the handle of the old cleaning roller until you have removed it from the printer. WARNING: Be careful; the area around the fuser assembly is hot. ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß.
M
2-22
QMS 4060 Print System Operation
Replacing Toner, Collector Bottle, and Cleaning Roller 3 Insert the new cleaning roller, and push it all the way in until it is firmly seated.
Consumables
2-23
Replacing Developer
Follow this procedure when cleaning the precharger. 4 Pull the precharger cleaner out, then push it back into its original position.
LTR
5 6 7 8
Repeat this "out and in" process several times. Push the precharger in completely. Close the front door to place the printer back on line. Dispose of the old cleaning roller in accordance with local regulations.
Replacing Developer
When the developer has reached the end of its useful life, the printer will prompt you to replace the developer. This should occur at approximately 160,000 faces.
2-24
QMS 4060 Print System Operation
Replacing Developer
»
Note: Every other time you replace developer (320,000 faces) you should replace the ozone filter. See "Replacing the Ozone Filter" on page 2-33, for the ozone filter replacement procedure.
v Caution: The new bottle serves as the developer purge bottle after you have filled the developer. Follow the procedures carefully for removing the cap and installing the developer purge bottle. 1 Remove the developer bottle from the developer kit.
2
Press the Offline button and access the Administration/Consumables/Developer menu. The message window should display
CONSUMABLES DEVELOPER Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
Consumables
2-25
Replacing Developer
3
Press the Select button to tell the printer you are ready to add developer. The message window displays
OPEN UPPER RIGHT DOOR Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
4
Open the upper-right door. The message window displays
WASTE BOTTLE IN? SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
2-26
QMS 4060 Print System Operation
Replacing Developer
5
Check that the developer waste bottle (WASTE BOTTLE) is in place.
Waste Bottle
»
Note: Make sure the developer waste bottle is in place. The printer will not perform the next step until the bottle is set properly. The printer will prompt you to insert the developer waste bottle.
Consumables
2-27
Replacing Developer
6
Close the right door and press the Select button to confirm that the developer waste bottle is in place. After you check that the developer waste bottle is in place and press the Select button the message window displays
PURGING DEVELOPER . . . Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
You should hear the developer purging and after about 30 seconds the message window displays
OPEN UPPER RIGHT DOOR Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
2-28
QMS 4060 Print System Operation
Replacing Developer
7
Open the upper-right door of the printer. After you open the upper right door the message window displays
FILL DEVELOPER SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
8
Open the developer fill lid.
9
Line up the guide pins on the bottle with the guide pin slots on the developer fill opening.
Consumables
2-29
Replacing Developer
10 Insert and turn the developer bottle clockwise 180° (1/2 turn) to lock the bottle in place and begin filling.
11 When the bottle is empty, gently tap it several times to make sure all of the developer has loaded.
2-30
QMS 4060 Print System Operation
Replacing Developer
12 Turn the developer bottle 180° counterclockwise and lift it up to remove it.
Consumables
2-31
Replacing Developer
13 Close the developer fill lid.
14 Press the Select button on the control panel. The display message window shows:
INSERT BOTTLE SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
15 Remove the small cap from the side of the developer bottle. 16 Turn the cap around and place it in the storage position on the bottle.
2-32
QMS 4060 Print System Operation
Replacing the Ozone Filter
17 Insert the developer bottle into the storage position.
v
Caution: In the storage position the developer bottle is used whenever the developer hopper is purged. Make sure the cap is removed and the bottle is in the correct position. 18 Close the upper-right door. 19 Press Select on the control panel. 20 Press the Offline button twice to place the printer back online. The printer will begin an automatic cycle to set the toner density. After about two minutes you will be able to resume normal operation.
Replacing the Ozone Filter
Every other time that you replace the developer you should also replace the ozone filter.
Consumables
2-33
Replacing the Ozone Filter
v Caution: Failure to install the ozone filter will result in poor print quality and possible damage to internal printer components. 1 Remove the old ozone filter from the holder on the rear of the printer.
2
Remove the ozone filter from the developer kit and take it out of its packaging.
Ozone Filter
2-34
QMS 4060 Print System Operation
Replacing the Drum Unit and Transfer Charger 3 Slide the ozone filter into the ozone filter holder on the rear of the printer.
Replacing the Drum Unit and Transfer Charger
The drum unit and transfer charger in your printer lasts approximately 250,000 prints before you need to replace them. Use the following procedure to replace the drum unit and transfer charger.
Consumables
2-35
Replacing the Drum Unit and Transfer Charger 1 Press the Offline button and access the Administration/ Consumables/Drum Unit menu. The message window should display
REPLACE DRUM UNIT SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
2 3
Open the front door of the printer. While pulling down on handle 3, carefully lower the transfer assembly guide.
LTR
2-36
QMS 4060 Print System Operation
Replacing the Drum Unit and Transfer Charger 4 In one movement, push in, pull up, and then pull out to remove the transfer assembly from the guide assembly.
LTR
5 6
Set the old transfer assembly aside for now. Turn the drum locking knob counterclockwise to release the drum.
LTR
Consumables
2-37
Replacing the Drum Unit and Transfer Charger 7 8 Turn lever b1 to the right to unlock the internal components. Use the drum handles on top and front to pull out the old drum unit. Lever b1
LTR
9
Carefully set the old drum unit aside for now.
10 Remove the bag containing the new drum unit from the maintenance kit. 11 Open the protective aluminum bag by tearing open the top (there's a notch on the bag to help you start tearing the bag). » Note: After removing the drum unit from its protective bag, do not touch the OPC drum on the unit because it may deteriorate the drum and reduce print quality. Also, we recommend that you keep the bag for use if you should have to remove the drum from the printer.
2-38
QMS 4060 Print System Operation
Replacing the Drum Unit and Transfer Charger 12 Remove the drum unit by grasping the blue handle on top of the unit. » Note: After removing the drum unit from its protective bag, do not touch the OPC drum on the unit because it may deteriorate the drum and reduce print quality.
13 While holding the drum by the handle, set it on a solid surface and carefully remove the protective cover from the drum.
Consumables
2-39
Replacing the Drum Unit and Transfer Charger 14 Make sure lever b1 is turned to the right to the open position. 15 Use the drum handles on the top and front to insert the drum unit along the guide rails and gently push it all the way in to make sure it is seated. Lever b1
16 Gently push on the drum unit and turn the thumbscrew clockwise to lock the drum unit in place.
2-40
QMS 4060 Print System Operation
Replacing the Drum Unit and Transfer Charger 17 Turn lever b1 to the left to lock the internal components.
Lever b1
18 Press the Select button to confirm that you have replaced the drum unit. 19 The message window displays
REPLACE CHARGER SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
20 Remove the new transfer assembly from the maintenance kit and take it out of its shipping box and cover.
Consumables
2-41
Replacing the Drum Unit and Transfer Charger 21 Insert the transfer assembly into the transfer assembly guide. a b c Locate the alignment pin on the end of the transfer assembly. Insert the alignment pin of the transfer assembly into the left rail of the transfer assembly guide at a slight angle. Slide the transfer assembly all the way into the transfer assembly guide until it clicks into place.
Alignment Pin
LTR
2-42
QMS 4060 Print System Operation
Replacing the Fuser
22 Lift the transfer assembly guide and lock it back into place. Lever b1
23 Turn lever b1 to the left.
Replacing the Fuser
Approximately every 300,000 faces you need to replace the fuser of your printer. Use the following procedure to guide you through this replacement.
Consumables
2-43
Replacing the Fuser
1
Press the Offline button and access the Administration/ Consumables/Fuser menu. The message window should display
REPLACE FUSER SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
2 3
Open the front door of the printer. Turn lever b1 to the right to unlock the internal printer components. WARNING: Be careful; the area around the fuser assembly is hot. ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß.
M
2-44
QMS 4060 Print System Operation
Replacing the Fuser
4
Loosen the thumbscrew by turning it counterclockwise to unlock the old fuser.
5
Pull the old fuser out and lift up and hold the bottom to remove it from the printer.
Consumables
2-45
Replacing the Fuser
6 7 8
Remove the fuser box from the maintenance kit and remove its contents. Remove the fuser from its packaging. Remove the foam tab next to the pressure release lever on the front of the fuser.
9
Insert the new fuser in the printer by aligning the fuser to the guides inside the printer.
2-46
QMS 4060 Print System Operation
Replacing the Fuser
10 Gently push the fuser all the way to the back of the printer to make sure that it is properly seated. 11 Lightly push on the fuser and tighten the thumbscrew by turning it clockwise to lock the fuser in place.
12 If the fuser does not seat properly: a b Hold the fuser up against the printer using light pressure. Carefully rotate the decurler roller knob clockwise until the fuser seats flush against the printer.
Consumables
2-47
Replacing the Pick Rollers
c
Repeat step 11.
13 Turn lever b1 left to lock the internal printer components. 14 Press the Select button to confirm that you have replaced the fuser.
Replacing the Pick Rollers
The tray pick rollers in your printer last approximately 500,000 faces before you need to replace them. Use the following procedure to replace the pick rollers for the upper, middle, and lower trays.
2-48
QMS 4060 Print System Operation
Replacing the Pick Rollers
1
Press the Offline button and access the Administration/ Consumables/Pick Unit 1 menu. The message window should display
CONSUMABLES PICK UNIT X Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
X = 1, 2, or 3. These are the upper, middle, lower trays, respectively. 2 Press the Select button to tell the printer you are ready to replace the pick roller. The message window displays
REPLACE PICK x SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
Consumables
2-49
Replacing the Pick Rollers
3
For ease of accessing the tray roller assemblies, remove all trays and set them aside.
4
Locate the pick unit 1 (upper tray) assembly.
Pick Unit Roller Assembly
2-50
QMS 4060 Print System Operation
Replacing the Pick Rollers
5
Locate the dust cover (secured by a thumbscrew) to the right side of the roller assembly.
6
Remove the dust cover and set it aside. Notice there are two roller assemblies: the upper movable assembly and the lower fixed roller. Both are secured in place by blue plastic clips.
7
On the lower assembly, remove the clip by pulling down on the tab.
Consumables
2-51
Replacing the Pick Rollers
8 9
Grasp the outer roller and slip it off the shaft. Grasp the inside torque limiter and pull it off the shaft. Note that the limiter has two tabs sticking out. These tabs fit into the roller slots. Torque Limiter Outer Roller
10 Holding the new limiter with the tabs pointing towards you, slip the limiter onto the shaft. 11 Turn the new limiter on the shaft until it locks into place. 12 Slip the new lower roller on the shaft and turn it until the limiter tabs are seated into the roller holes.
Tabs
Torque Limiter
Outer Roller
2-52
QMS 4060 Print System Operation
Replacing the Pick Rollers
13 Attach the new clip onto the shaft to secure the lower roller assembly.
14 On the upper roller assembly, remove the clip by pulling down on the tab.
Consumables
2-53
Replacing the Pick Rollers
15 Grasp the upper roller assembly and slowly pull the assembly towards you off of the shaft. » Note: As you pull, the assembly drops a little. It is released from a supporting tab.
16 Pull the assembly all the way out. » Note: On the side away from you, the assembly has a slot. Look inside the printer and locate the supporting tab. 17 Hold the new upper roller assembly the same way you took the old assembly out, and slide the new assembly onto the shaft.
2-54
QMS 4060 Print System Operation
Replacing the Pick Rollers
18 Position the assembly hole over the tab and slide the upper roller assembly all the way in.
19 Attach the new clip onto the shaft to secure the upper roller assembly.
Consumables
2-55
Replacing the Pick Rollers
20 Reattach the dust cover by positioning the cover tabs into the locating holes and then finger tighten the thumbscrew.
21 Press the Select button to confirm that you have replaced the upper pick roller. 22 Follow the same procedure to replace the pick roller for the other two trays. 23 Reinstall the trays in the proper positions.
2-56
QMS 4060 Print System Operation
Replacing the Pick Rollers
Replacing the Pick Rollers in the LCIF
The LCIF pick rollers in your printer last approximately 500,000 faces before you need to replace them. Use the following procedure to replace the pick rollers in the optional LCIF. 1 Press the Offline button and access the Administration/Consumables/Optional Pick menu. The message window should display
CONSUMABLES LCIF PICK UNIT Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
2
Press the Select button to tell the printer you are ready to replace the pick roller. The message window displays
REPLACE PICK LCIF SELECT WHEN DONE Offline Menu Select
LETTER LETTER LEGAL
Previous
Next
Consumables
2-57
Replacing the Pick Rollers
Removing LCIF Lower Roller Assembly
1 Open the door and lower the tray on the LCIF by pressing the button on top.
2
Release the LCIF from the printer and slide it back on its rails.
3
From the printer side of the LCIF, locate the lower roller assembly at the center top.
2-58
QMS 4060 Print System Operation
Replacing the Pick Rollers
4
Locate the two retaining springs providing tension to the lower roller assembly. Note how the springs are attached to the roller shaft. Remove the white plastic clip at the back side of the lower roller shaft. Grasp the lower roller assembly and slide it toward the front. Set the lower roller assembly aside.
5 6 7
Removing LCIF Upper Roller Assembly
1 2 From the paper side of the LCIF, locate the upper roller assembly. On the printer side of the LCIF locate the two thumbscrews and remove them while holding the upper roller assembly up. Note the top of the assembly. Grasp the upper roller assembly and carefully pull it out and set it aside.
3
Installing the New LCIF Upper Roller Assembly
1 2 3 Hold the replacement upper roller assembly the same way as you removed the old one. Insert the new assembly shaft into the plastic cap and position the assembly over the screw holes. While holding the assembly with one hand, attach the two thumbscrews. You may have to adjust the upper roller assembly left or right so the screws can engage the holes. Tighten the thumbscrews finger tight.
4
Installing the New LCIF Lower Roller Assembly
1 Grasp the new lower roller assembly and insert the shaft into the holding tabs the same way you removed the old assembly. Slide it in and back into the other tab.
2
Consumables
2-59
Replacing the Pick Rollers
3
Snap the white plastic clip into place to hold the assembly. The clip fits into a groove at the back end of the shaft. If you can't see this groove the roller assembly may not be completely seated all the way onto the shaft.
4 5
Attach the springs to the ends of the lower roller assembly shaft by grasping the spring end tabs to hold the spring. Slide the LCIF back towards the printer until it latches.
6 7
Add paper and close the door. Press Select on the control panel.
v
2-60
QMS 4060 Print System Operation
3
Printer Care
In This Chapter . . .
n n "Handling the Printer" on page 3-2 "Cleaning the Printer" on page 3-3
Introduction
Introduction
Investing a few minutes each week on your printer's maintenance will ensure a minimum of downtime and an extended printer life. Try to assign someone to do cleaning and maintenance and follow the instructions in this manual. Always perform the maintenance at the recommended intervals.
Handling the Printer
Handle the printer with care to preserve its life. Abuse may cause damage. Keep the following guidelines in mind: n Avoid spraying cleaning solution directly on the printer's surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Be careful when cleaning the inside or removing paper jams, as the fuser and other internal parts become very hot. Do not close the covers abruptly, or expose the printer to vibrations. Do not leave the printer open for any length of time, especially in the sun or in well-lit places; light will damage the photosensitive drum. Do not open the printer during printing. Do not place anything on top of the printer, the LCIF or the LCOS. Do not attempt to disassemble the printer. Make sure two people are available to lift the printer when moving it. The printer weights about 298 lbs (135 kg); do not attempt to move it by yourself.
n n n
n n n n
3-2
QMS 4060 Print System Operation
Cleaning the Printer
n
Keep the following in mind when storing the printer for an extended period: --Unplug the printer. --Remove the drum unit from inside the printer. After removing the drum unit from the printer, return it to the aluminum bag in which it was originally packaged or wrap it in a thick cloth to protect it from direct sunlight or any other bright light.
Cleaning the Printer
Fine particles of dust from the paper may accumulate inside the printer. This could affect the printer's performance. So the printer should be cleaned on a regular basis to prevent potential malfunctions. You need to clean only the following areas: n n n n n The transfer assembly The fuser The reversing unit The precharger The outside of the printer
Cleaning Toner Spills
The printer uses a fine black powder known as toner as the "ink" for the printed image. During removal or replacement of various consumable parts, toner occasionally spills onto the printer interior or exterior. Do not attempt to clean up spilled toner with hot water, as this can "set" the toner. Use a vacuum cleaner especially designed for trapping toner particles. Regular vacuum cleaners cannot trap the fine toner particles and will exhaust the fine particles into the air. Call QMS Service if you cannot clean up serious toner spills. See appendix A, "QMS Customer Support," for information on contacting QMS service. Printer Care 3-3
Cleaning the Printer
Tools for Cleaning
n n n n Polyethelene (rubber) gloves Cleaning cloths Vacuum cleaner specially designed for picking up toner Blower brush
Printer Cleaning Intervals
Use this table as a guideline for regular cleaning intervals. Part Name Transfer Assembly Fuser Assembly Reversing Unit Outside Surface Cleaning Interval 500,000 pages or 3 months 3 months 500,000 pages or 3 months When needed
General Cleaning Guidelines
M WARNING! Turn off the printer, unplug the power cord, and disconnect any interface cables before cleaning. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. In addition to unplugging the printer, follow these guidelines when cleaning the printer: n n n Clean the printer before use or allow a few minutes after unplugging it so that the fusing unit can cool down. Do not leave moisture inside the printer. Allow all parts to dry thoroughly before closing the printer cover. Use a soft, lint-free cloth.
3-4
QMS 4060 Print System Operation
Cleaning the Printer
Cleaning the Transfer Assembly
M WARNING! Turn off the printer, unplug the power cord, disconnect any interface cables, and make sure that the fusing unit has cooled down before cleaning. ACHTUNG! Schalten Sie vor der Reinigung bitte den Drucker aus, ziehen den Netzstecker heraus und entfernen alle Kabel von den Schnittstellenanschlüssen, bis die Fixiereinheit abgekühlt ist. To maintain clear, crisp print quality, and to help prevent paper jams, clean the transfer assembly area after 500,000 pages, or when necessary. Use the following procedure: 1 2 Open the front door of the printer. Use a toner vacuum or cleaning cloths to wipe any toner or dust off the outside of the transfer assembly guide and paper guides. Caution: As you handle the transfer assembly, be careful not to touch or damage the transfer wire. 3 While pulling down on handle 3, lower the transfer assembly guide.
v
LTR
Printer Care
3-5
Cleaning the Printer
4
In one movement, push in, pull up, and then pull out to remove the transfer assembly from the guide assembly.
LTR
5
Use the blower brush, stored on the inside of the front door, to clean the transfer assembly.
3-6
QMS 4060 Print System Operation
Cleaning the Printer
6
Insert the transfer assembly into the transfer assembly guide. a b c Locate the alignment pin on the end of the transfer assembly. Insert the alignment pin of the transfer assembly into the left rail of the transfer assembly guide at a slight angle. Slide the transfer assembly all the way into the transfer assembly guide until it is firmly seated.
Alignment Pin
LTR
Printer Care
3-7
Cleaning the Printer
7
Lift the transfer assembly guide and lock it back into place.
8
Close the front door of the printer.
Cleaning the Fuser Assembly
M WARNING! Turn off the printer, unplug the power cord, disconnect any interface cables, and make sure that the fusing unit has cooled down before cleaning. ACHTUNG! Schalten Sie vor der Reinigung bitte den Drucker aus, ziehen den Netzstecker heraus und entfernen alle Kabel von den Schnittstellenanschlüssen, bis die Fixiereinheit abgekühlt ist. To maintain clear, crisp print quality, and to help prevent paper jams, clean the fuser assembly every 3 months, or when necessary. Use the following procedure: 1 Open the front door of the printer.
3-8
QMS 4060 Print System Operation
Cleaning the Printer
2
Loosen the thumbscrew by turning it counterclockwise to unlock the fuser.
3
Pull the fuser out and lift up and hold the bottom to remove it from the printer.
4
Use a clean cloth or a toner vacuum to wipe any toner or dust o