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HP LaserJet 8000, 8000 N, 8000 DN and HP LaserJet Mopier 240 Printers Service Manual

Service Manual

HP LaserJet 8000 (C4085A) HP LaserJet 8000 N (C4086A) HP LaserJet 8000 DN (C4087A) HP LaserJet Mopier 240 (C4228A)

Copyright
Hewlett-Packard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C4085-91087 First edition, November 1998

Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

WARNING Electrical Shock Hazard To avoid electrical shock, use only supplied power cords and connect only to properly grounded (3-hole) wall outlets. Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Windows is a U.S. registered trademark of Microsoft Corporation.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Conventions
This manual uses the following conventions: The names of major printer parts and assemblies are Capitalized. Color is used to emphasize items which are important to the material under discussion. Bold is used for emphasis, particularly in situations where italic type would be confusing.

Italic type is used to indicate related documents or emphasis.
Note CAUTION Notes contain important information set off from the text. Caution messages alert you to the possibility of damage to equipment or loss of data. Warning messages alert you to the possibility of personal injury.

WARNING!

The illustration below shows the orientation of the paper-handling accessories as they are referred to in this publication.

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Chapter Descriptions
1 Product Information
Contains printer features and product overview, tray capacities and sizes, media specifications, service approach, how to get technical assistance, and required safety and compliance statements.

2 Site Requirements
Contains space and environmental requirements.

3 Operating Overview
Contains details about control panel menus, restoring factory defaults, and resetting and testing the printer.

4 Maintenance and Adjustments
Contains cleaning and preventive maintenance information, and adjustment procedures for paper trays.

5 Functional Overview
Contains block diagrams and basic theory of operation for the printer systems, paper paths, and paper handling accessories. Contains basic cabling information.

6 Removal and Replacement
Contains step-by-step procedures for replacing field replaceable units (FRUs) in the printer and paper-handling accessories.

7 Troubleshooting
Contains a preliminary troubleshooting table, a table with descriptions and recommended actions for all control panel messages, image defect samples, and troubleshooting checks and tools.

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8 Parts and Diagrams
Contains exploded view drawings and part number listings for all replaceable parts in the printer and paper-handling accessories. Contains two replaceable parts tables: one sorted alphabetically by part name, and one sorted numerically by part number. Both tables are cross referenced to the diagrams in the chapter.

Subject Index
Contains an alphabetical, cross referenced listing of information found in the main body of the manual.

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Table of Contents

1 Product Information
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Paper Capacities and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Media Selection Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Shipping Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 External View of HP LaserJet 8000/N/DN Engine . . . . . . . . .14 External View of HP Mopier 240 . . . . . . . . . . . . . . . . . . . . . . .16 Formatter Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Accessories and Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Determining Memory Requirements . . . . . . . . . . . . . . . . . . . .26 Service Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Ordering Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Exchange Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Toner Cartridge Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Refilled Toner Cartridges & Non-HP Staple Cartridges . . . . .30 Recycling Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . .30 Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 HP FIRST (Fax Information Retrieval Support Technology) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 HP Reseller Sales and Service Support Line . . . . . . . . . . . . .32 Other Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Environmental Product Stewardship . . . . . . . . . . . . . . . . . . . . . . .36 Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . . .36 C4085-91087 vii

Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Environmental Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Laser Safety Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . .42 VCCI Statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . .43

2 Site Requirements
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Space Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

3 Operating Overview
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Settings and Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Printer Driver Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Paper Source Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Setting the Display Language . . . . . . . . . . . . . . . . . . . . . . . . .55 Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 EIO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Resets Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Setting Page Count, Maintenance Count, and Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Setting the Cold Reset Default Paper Size . . . . . . . . . . . . . . .79 Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Paper Path Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

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4 Maintenance and Adjustments
Cleaning the Printer and Accessories . . . . . . . . . . . . . . . . . . . . . .82 Cleaning Spilled Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Tray Adjustment Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Tray 4 (2000-sheet Input Tray) Adjustment Procedure . . . . . . . . .88

5 Functional Overview
Printer Functional Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . .92 Power Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 AC Power Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Overcurrent/Overvoltage Protection . . . . . . . . . . . . . . . . . . . .94 High Voltage Power Distribution . . . . . . . . . . . . . . . . . . . . . . .95 Formatter System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 DC Controller System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Laser and Scanner Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Paper Motion Monitoring and Control . . . . . . . . . . . . . . . . . . .99 Clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Engine Test Microswitch . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Image Formation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Drum Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Drum Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Image Writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Image Developing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Image Transferring and Media Separation . . . . . . . . . . . . . .110 Image Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Paper Paths and Components . . . . . . . . . . . . . . . . . . . . . . . . . .112 Printer, Duplexer, and Envelope Feeder. . . . . . . . . . . . . . . .112 Paper Size Switches (Trays 2 and 3) . . . . . . . . . . . . . . . . . .115 Printing from Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Printing from Trays 2 and 3. . . . . . . . . . . . . . . . . . . . . . . . . .115 Printing from the Envelope Feeder . . . . . . . . . . . . . . . . . . . .116 Printing with the Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Printing from the Custom Height and Size Paper Tray . . . . .116 2000-sheet Input Tray (Tray 4) Components . . . . . . . . . . . .117 2000-Sheet Input Tray Operation . . . . . . . . . . . . . . . . . . . . .119 2 x 500-sheet Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 2 x 500-sheet Input Tray Operation . . . . . . . . . . . . . . . . . . .124 7-bin Tabletop Mailbox Components . . . . . . . . . . . . . . . . . .126 7-bin Tabletop Mailbox Operation. . . . . . . . . . . . . . . . . . . . .128 8-bin Mailbox Components . . . . . . . . . . . . . . . . . . . . . . . . . .132 8-bin Mailbox Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Finisher Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Stapler Unit Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 C4085-91087 Table of Contents ix

Main Functional Cycles of the Stapler (Internal Paper Path) . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Communication Link (Daisy Chain). . . . . . . . . . . . . . . . . . . .142 Paper Jam Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Printer Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 IEEE 1284 Parallel Cable Information. . . . . . . . . . . . . . . . . . . . .147

6 Removal and Replacement
Removal and Replacement Strategy. . . . . . . . . . . . . . . . . . . . . .150 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 User Installable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Hardware Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Engine Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . .162 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 Delivery Unit (for Standard Output Bin) . . . . . . . . . . . . . . . .174 Diverter Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Diverter Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Lower Right Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . .179 Fan 1, Laser/Scanner and Housing (Exhaust) . . . . . . . . . . .182 Fan 2, Low Voltage Power Supply (Exhaust) . . . . . . . . . . . .184 Fan 3, Formatter Fan and Housing (Intake) . . . . . . . . . . . . .185 Fan 4, Delivery Unit (Exhaust) . . . . . . . . . . . . . . . . . . . . . . .186 Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Tray 1 Pickup Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .190 Feeder Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Formatter Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196 Fusing Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198 Laser/Scanner Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Main Gear Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Main Motor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Paper Input Unit (PIU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 PCA, DC Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Output Paper Sensor PCA . . . . . . . . . . . . . . . . . . . . . . . . . .208 High Voltage Power Supply (HVPS) . . . . . . . . . . . . . . . . . . .215 Low Voltage Power Supply (LVPS) . . . . . . . . . . . . . . . . . . .216 Registration Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Tray 1 Feed Roller and Separation Pad . . . . . . . . . . . . . . . .220 Tray 2 and 3 Pickup, Feed, and Separation Rollers . . . . . . .222 Paper Input Unit Sensor (PS2) . . . . . . . . . . . . . . . . . . . . . . .223 Registration Sensor (PS1) . . . . . . . . . . . . . . . . . . . . . . . . . .225 Face-up Solenoid Assembly (SL3) . . . . . . . . . . . . . . . . . . . .227 Transfer Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Tray 2 and 3 Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . .230

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2000-sheet Input Tray Removal and Replacement. . . . . . . . . . .231 Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Main Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239 Main Cable Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Front LED PCA Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . .244 Pickup Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Pickup, Feed, and Separation Rollers . . . . . . . . . . . . . . . . .250 Paper Quantity Switch Assembly . . . . . . . . . . . . . . . . . . . . .253 Paper Size Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . .253 Vertical Transfer Unit (VTU) . . . . . . . . . . . . . . . . . . . . . . . . .255 Tension Springs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Locating Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Casters and Stabilizing Feet . . . . . . . . . . . . . . . . . . . . . . . . .259 Adjustable Foot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 2 x 500-sheet Input Tray Removal and Replacement . . . . . . . . .261 Orientation of the 2 x 500-sheet Input Tray . . . . . . . . . . . . .262 Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Vertical Transfer Unit (VTU) . . . . . . . . . . . . . . . . . . . . . . . . .265 Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Front Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271 Trays 4 and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Pickup Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Paper Deck Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . .278 Pickup, Feed, and Separation Rollers . . . . . . . . . . . . . . . . .280 Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Tray-Size Sensing PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Main Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285 Storage Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Front Door (Storage Area) . . . . . . . . . . . . . . . . . . . . . . . . . .288 Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 Foot Tip and Adjustable Foot Tip (Stabilizing Feet) . . . . . . .290 Locating Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291 Front LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292 7-bin Tabletop Mailbox Removal and Replacement . . . . . . . . . .293 Orientation of the 7-bin Tabletop Mailbox . . . . . . . . . . . . . . .294 Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300 C4085-91087 Table of Contents xi

Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305 Right Door Assembly (Paper Path Cover) . . . . . . . . . . . . . .306 Face-down Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310 Empty Bin Sensor PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . .313 Full Bin and Interlock Sensor PCA . . . . . . . . . . . . . . . . . . . .315 LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317 Face-up Sensors PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318 Reversing Mechanism Motor . . . . . . . . . . . . . . . . . . . . . . . .319 Face-up/Diverter Assembly (Flipper) . . . . . . . . . . . . . . . . . .321 Short Tray 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324 Solenoid Reversing Mechanism . . . . . . . . . . . . . . . . . . . . . .325 Flipper Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326 Handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327 Latching Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328 Cover Latch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329 8-bin Mailbox Removal and Replacement. . . . . . . . . . . . . . . . . .330 Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331 Front and Back Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334 Paper Bins and Blind Cover . . . . . . . . . . . . . . . . . . . . . . . . .335 Flipper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .336 Delivery Head Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339 Transport Belt Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .340 Input Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342 Metal Tape and Housing Assembly . . . . . . . . . . . . . . . . . . .344 Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346 Anticurl Strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348 Delivery Head Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . .350 Interlock Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .355 Diagnostic LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356 User Status LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358 Adjustable and Fixed Casters . . . . . . . . . . . . . . . . . . . . . . . .360 Attachment Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361 Stapler Assembly Removal and Replacement . . . . . . . . . . . . . .362 Mailbox with Stapler, Stapler Removal or Installation. . . . . .363 Back Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365 Stapler Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367 Top Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370 Stapler Bed Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .371 Hinges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

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7 Troubleshooting
Troubleshooting Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376 Printer and Paper-Handling Troubleshooting Process . . . . .378 Troubleshooting the Printing System . . . . . . . . . . . . . . . . . . . . .380 Preliminary Operating Checks . . . . . . . . . . . . . . . . . . . . . . .380 General Troubleshooting Information . . . . . . . . . . . . . . . . . . . . .381 Miscellaneous Problems and Solutions . . . . . . . . . . . . . . . .381 Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386 Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .387 Engine Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391 Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391 General Paper Path Troubleshooting . . . . . . . . . . . . . . . . . . . . .395 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396 Paper Path Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398 Printer Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .401 Control Panel Messages and Errors . . . . . . . . . . . . . . . . . . .401 Printer Message Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .403 Self - Diagnostics on Paper-handling Devices . . . . . . . . . . . . . .440 2000-sheet Input Tray Stand-alone Diagnostics. . . . . . . . . .440 2 x 500-sheet Input Tray Standalone Diagnostics . . . . . . . .444 7-bin Tabletop Mailbox Standalone Diagnostics. . . . . . . . . .448 8-bin Mailbox Stand-alone Diagnostics. . . . . . . . . . . . . . . . .453 Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .461 Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .461 Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .463 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .467 Interface Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .467 Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .469 Check the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . .470 Image Quality Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .471 Repetitive Defect Ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .484 Image System Troubleshooting . . . . . . . . . . . . . . . . . . . . . .485 High-Voltage Power Supply Check. . . . . . . . . . . . . . . . . . . .486 Network Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .488 Verify Host System Operation. . . . . . . . . . . . . . . . . . . . . . . .490 Verify Network and Server Operation . . . . . . . . . . . . . . . . . .490 Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .491

8 Parts and Diagrams
How to Use the Part Lists and Diagrams . . . . . . . . . . . . . . . . . .506 Ordering Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .506 Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507 Common Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507 Illustrations and Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507 Printer and Paper-Handling Components . . . . . . . . . . . . . . . . . .508 C4085-91087 Table of Contents xiii

Printer Parts and Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . .512 Paper-Handling Devices Parts and Diagrams. . . . . . . . . . . . . . .524 Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .524 Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .532 Alphabetical Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .544 Numerical Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .555

Index

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C4085-91087

List of Figures

Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 2-1 Figure 2-2 Figure 2-3 Figure 3-1 Figure 4-1 Figure 4-2 Figure 4-3 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 C4085-91087

Sample Model and Serial Number Label for the Printer - - Orientation for Dimensions of Paper-handling Devices - - - HP LaserJet 8000/N/DN Engine - Front and Right Side View with Tray 1 Open - - - - - - - - - - - - - - - - - - - - - HP Mopier 240 - Front and Right Side View with Tray 1 Open Rear and Left Side View - - - - - - - - - - - - - - - - - HP LaserJet 8000/N/DN Optional Paper Handling Devices- Sample 5% Page Coverage - - - - - - - - - - - - - - - - Printer Space Requirements (Top view) - - - - - - - - - - Printer Space Requirements (Side view)- - - - - - - - - - Printer Space Requirements (with 8-bin Mailbox and Input Device) - - - - - - - - - - - - - - - - - - - - - - - Control Panel Layout - - - - - - - - - - - - - - - - - - - Image Area Margins - - - - - - - - - - - - - - - - - - - Tray Position Adjustment - - - - - - - - - - - - - - - - - Tray 4 Position Adjustment - - - - - - - - - - - - - - - - Printer Functional Block Diagram - - - - - - - - - - - - - Low Voltage Power Distribution System - - - - - - - - - - Low Voltage Power Supply - - - - - - - - - - - - - - - - High Voltage Power Supply Contacts - - - - - - - - - - - Normal Mode vs EconoMode - - - - - - - - - - - - - - - Image Formation Block Diagram - - - - - - - - - - - - - Photosensitive Drum - - - - - - - - - - - - - - - - - - - Drum Cleaning - - - - - - - - - - - - - - - - - - - - - - Primary Charging Roller- - - - - - - - - - - - - - - - - - Image Writing- - - - - - - - - - - - - - - - - - - - - - - Image Development - - - - - - - - - - - - - - - - - - - Image Transferring and Media Separation - - - - - - - - - Image Fusing - - - - - - - - - - - - - - - - - - - - - - - Printer Paper Paths - - - - - - - - - - - - - - - - - - - - Printer Sensors, Solenoids, Clutches, Motors, and Fans - - 2000-sheet Input Tray Paper Path- - - - - - - - - - - - - 2000-sheet Input Tray Sensors, Switches, Clutches, and Motors - - - - - - - - - - - - - - - - - - - - - - - - 2 x 500-sheet Input Tray Paper Path - - - - - - - - - - - 2 x 500-sheet input Tray Sensors and Switches - - - - - - 7-bin Tabletop Mailbox Components (1 of 2)- - - - - - - - 7-bin Tabletop Mailbox Components (2 of 2)- - - - - - - - 7-bin Tabletop Mailbox Block Diagram- - - - - - - - - - - 8-bin Mailbox Paper Path - - - - - - - - - - - - - - - - - 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA

- - - 6 - - - 8 14 16 18 19 29 47 47

- 48 - 52 - 86 - 87 - 88 - 92 - 93 - 94 - 95 - 98 - 101 - 103 - 104 - 105 - 106 - 109 - 110 - 111 - 112 - 114 - 117 - 119 - 122 - 123 - 126 - 127 - 131 - 132 - 134 xv

Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-6 Figure 6-7 Figure 6-8 Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 Figure 6-13 Figure 6-14 Figure 6-15 Figure 6-16 Figure 6-17 Figure 6-18 Figure 6-19 Figure 6-20 Figure 6-21 Figure 6-22 Figure 6-23 Figure 6-24 Figure 6-25 Figure 6-26 Figure 6-27 Figure 6-28 Figure 6-29 Figure 6-30 Figure 6-31 Figure 6-32 Figure 6-33 Figure 6-34 Figure 6-35 Figure 6-36 Figure 6-37 Figure 6-38 Figure 6-39 Figure 6-40 Figure 6-41 xvi

Finisher Paper Path- - - - - - - - - - - - - - - Stapler Motors, Sensors, and Switches - - - - - Stapler Cycles - - - - - - - - - - - - - - - - - Recommended C-link Configuration (Daisy Chain)General Timing Diagram (1 of 2) - - - - - - - - General Timing Diagram (2 of 2) - - - - - - - - Phillips vs. Posidriv Screwdrivers - - - - - - - - Disk Drive - - - - - - - - - - - - - - - - - - - Control Panel (1 of 2) - - - - - - - - - - - - - - Control Panel (2 of 2) - - - - - - - - - - - - - - AC Access Cover - - - - - - - - - - - - - - - - Back Cover - - - - - - - - - - - - - - - - - - - Front Cover (1 of 2) - - - - - - - - - - - - - - - Front Cover (2 of 2) - - - - - - - - - - - - - - - Left Lower Cover - - - - - - - - - - - - - - - - Top Cover (1 of 2) - - - - - - - - - - - - - - - Top Cover (2 of 2) - - - - - - - - - - - - - - - Delivery Unit (1 of 2) - - - - - - - - - - - - - - Delivery Unit (2 of 2) - - - - - - - - - - - - - - Diverter Assembly - - - - - - - - - - - - - - - Diverter Door Assembly - - - - - - - - - - - - - Lower Right Door Assembly (1 of 3) - - - - - - - Right Lower Door Assembly (2 of 3) - - - - - - - Right Lower Door Assembly (3 of 3) - - - - - - - Fan 1, Laser/Scanner (1 of 2) - - - - - - - - - - Fan 1, Laser/Scanner (2 of 2) - - - - - - - - - - Fan 2, Low Voltage Power Supply- - - - - - - - Fan 3, Formatter Fan - - - - - - - - - - - - - - Fan 4, Delivery Unit - - - - - - - - - - - - - - - Tray 1 Removal (1 of 3) - - - - - - - - - - - - - Tray 1 Removal (2 of 3) - - - - - - - - - - - - - Tray 1 Removal (3 of 3) - - - - - - - - - - - - - Tray 1 Pickup Unit Removal (1 of 4) - - - - - - - Tray 1 Pickup Unit Removal (2 of 4) - - - - - - - Tray 1 Pickup Unit Removal (3 of 4) - - - - - - - Tray 1 Pickup Unit Removal (4 of 4) - - - - - - - Feeder Assembly (1 of 2) - - - - - - - - - - - - Feeder Assembly (2 of 2) - - - - - - - - - - - - Formatter Assembly - - - - - - - - - - - - - - Fusing Assembly - - - - - - - - - - - - - - - - Laser/Scanner Assembly - - - - - - - - - - - - Main Gear Assembly (1 of 3) - - - - - - - - - - Main Gear Assembly (2 of 3) - - - - - - - - - - Main Gear Assembly (3 of 3) - - - - - - - - - - Main Motor - - - - - - - - - - - - - - - - - - - Paper Input Unit - - - - - - - - - - - - - - - - DC Controller PCA - - - - - - - - - - - - - - - -

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- 138 - 138 - 141 - 143 - 145 - 146 - 151 - 153 - 163 - 164 - 166 - 167 - 168 - 169 - 170 - 171 - 172 - 174 - 175 - 177 - 178 - 179 - 180 - 181 - 182 - 183 - 184 - 185 - 186 - 187 - 188 - 189 - 190 - 191 - 192 - 193 - 194 - 195 - 197 - 198 - 200 - 202 - 203 - 204 - 205 - 206 - 207

C4085-91087

Figure 6-42 Figure 6-43 Figure 6-44 Figure 6-45 Figure 6-46 Figure 6-47 Figure 6-48 Figure 6-49 Figure 6-50 Figure 6-51 Figure 6-52 Figure 6-53 Figure 6-54 Figure 6-55 Figure 6-56 Figure 6-57 Figure 6-58 Figure 6-59 Figure 6-60 Figure 6-61 Figure 6-62 Figure 6-63 Figure 6-64 Figure 6-65 Figure 6-66 Figure 6-67 Figure 6-68 Figure 6-69 Figure 6-70 Figure 6-71 Figure 6-72 Figure 6-73 Figure 6-74 Figure 6-75 Figure 6-76 Figure 6-77 Figure 6-78 Figure 6-79 Figure 6-80 Figure 6-81 Figure 6-82 Figure 6-83 Figure 6-84 Figure 6-85 Figure 6-86 Figure 6-87 C4085-91087

Output Paper Sensor PCA (1 of 4) - - - - - - - - - - - - Output Paper Sensor PCA (2 of 4) - - - - - - - - - - - - Output Paper Sensor PCA (3 of 4) - - - - - - - - - - - - Output Paper Sensor PCA (4 of 4) - - - - - - - - - - - - Paper Size PCA (1 of 3)- - - - - - - - - - - - - - - - - - Paper Size PCA (2 of 3)- - - - - - - - - - - - - - - - - - Paper Size PCA (3 of 3)- - - - - - - - - - - - - - - - - - High Voltage Power Supply - - - - - - - - - - - - - - - - Low Voltage Power Supply - - - - - - - - - - - - - - - - Registration Assembly (1 of 3) - - - - - - - - - - - - - - Registration Assembly (2 of 3) - - - - - - - - - - - - - - Registration Assembly (3 of 3) - - - - - - - - - - - - - - Tray 1 Feed Roller - - - - - - - - - - - - - - - - - - - - Tray 1 Separation Pad - - - - - - - - - - - - - - - - - - Tray 2 and 3, Pickup, Feed, and Separation Rollers - - - - Paper Input Unit Sensor (PS2) - - - - - - - - - - - - - - Registration Sensor (PS1) - - - - - - - - - - - - - - - - Face-up Solenoid Assembly, SL3 - - - - - - - - - - - - - Transfer Roller Assembly - - - - - - - - - - - - - - - - - 2000-sheet Input Tray Orientation - - - - - - - - - - - - - 2000-sheet Input Tray Front Cover - - - - - - - - - - - - 2000-sheet Input Tray Back Cover - - - - - - - - - - - - 2000-sheet Input Tray Left Cover - - - - - - - - - - - - - 2000-sheet Input Tray Right Cover - - - - - - - - - - - - 2000-sheet Input Tray Main Drive Assembly - - - - - - - - 2000-sheet Input Tray Paper Tray - - - - - - - - - - - - - 2000-sheet Input Tray Main Cable Harness - - - - - - - - 2000-sheet Input Tray Controller PCA - - - - - - - - - - - 2000-sheet Input Tray Front LED PCA - - - - - - - - - - 2000-sheet Input Tray Pickup Assembly - - - - - - - - - - 2000-sheet Input Tray Power Supply - - - - - - - - - - - 2000-sheet Input Tray Rollers: Pickup, Feed, and Separation 2000-sheet Input Tray Paper Size and Paper Quantity Switch 2000-sheet Input Tray Paper Size and Paper Quantity Switch Assemblies (2 of 2) - - - - - - - - - - - - - - - - - - - - 2000-sheet Input Tray Vertical Transfer Unit (VTU) - - - - 2000-sheet Input Tray Tension Springs - - - - - - - - - - 2000-sheet Input Tray Locating Pins - - - - - - - - - - - 2000-sheet Input Tray Casters - - - - - - - - - - - - - - 2000-sheet Input Tray Adjustable Foot - - - - - - - - - - Orientation of the 2 x 500-sheet Input Tray - - - - - - - - Back Cover - - - - - - - - - - - - - - - - - - - - - - - - Left Cover - - - - - - - - - - - - - - - - - - - - - - - - Vertical Transfer Unit (VTU) (1 of 3) - - - - - - - - - - - - Vertical Transfer Unit (VTU) (2 of 3) - - - - - - - - - - - - Vertical Transfer Unit (VTU) (3 of 3) - - - - - - - - - - - - Right Cover (1 of 3) - - - - - - - - - - - - - - - - - - - - -

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- 208 - 209 - 210 - 211 - 212 - 213 - 214 - 215 - 216 - 217 - 218 - 219 - 220 - 221 - 222 - 224 - 226 - 227 - 228 - 232 - 233 - 234 - 235 - 236 - 237 - 239 - 241 - 242 - 245 - 246 - 248 - 251 - 254 - 254 - 255 - 257 - 258 - 259 - 260 - 262 - 263 - 264 - 265 - 266 - 267 - 268

List of Figures xvii

Figure 6-88 Figure 6-89 Figure 6-90 Figure 6-91 Figure 6-92 Figure 6-93 Figure 6-94 Figure 6-95 Figure 6-96 Figure 6-97 Figure 6-98 Figure 6-99 Figure 6-100 Figure 6-101 Figure 6-102 Figure 6-103 Figure 6-104 Figure 6-105 Figure 6-106 Figure 6-107 Figure 6-108 Figure 6-109 Figure 6-110 Figure 6-111 Figure 6-112 Figure 6-113 Figure 6-114 Figure 6-115 Figure 6-116 Figure 6-117 Figure 6-118 Figure 6-119 Figure 6-120 Figure 6-121 Figure 6-122 Figure 6-123 Figure 6-124 Figure 6-125 Figure 6-126 Figure 6-127 Figure 6-128 Figure 6-129 Figure 6-130 Figure 6-131 Figure 6-132 Figure 6-133 Figure 6-134 xviii

Right Cover (2 of 3) - - - - - - - - - - - - - - Right Cover (3 of 3) - - - - - - - - - - - - - - Front Top Cover (1 of 3) - - - - - - - - - - - Front Top Cover (2 of 3) - - - - - - - - - - - Front Top Cover (3 of 3) - - - - - - - - - - - Trays 4 and 5 (1 of 2) - - - - - - - - - - - - - Trays 4 and 5 (2 of 2) - - - - - - - - - - - - - Pickup Assembly (1 of 2) - - - - - - - - - - - Pickup Assembly (2 of 2) - - - - - - - - - - - Paper Deck Drive Assembly (1 of 2) - - - - - - Paper Deck Drive Assembly (2 of 2) - - - - - - Pickup, Feed, and Separation Rollers - - - - - 2 x 500-sheet Input Tray Controller PCA- - - - Tray-Size Sensing PCA (1 of 2) - - - - - - - - Tray-Size Sensing PCA (2 of 2) - - - - - - - - Power Supply- - - - - - - - - - - - - - - - - Main Cable (1 of 2) - - - - - - - - - - - - - - Main Cable (2 of 2) - - - - - - - - - - - - - - Storage Paper Tray - - - - - - - - - - - - - - Front Door (Storage Area) - - - - - - - - - - Casters - - - - - - - - - - - - - - - - - - - - Foot Tip and Adjustable Foot Tip - - - - - - - Locating Pins - - - - - - - - - - - - - - - - - Front LED PCA - - - - - - - - - - - - - - - - Orientation of the 7-bin Tabletop Mailbox - - - Front cover (1 of 3) - - - - - - - - - - - - - - Front cover (2 of 3) - - - - - - - - - - - - - - Front cover (3 of 3) - - - - - - - - - - - - - - Back cover (1 of 2) - - - - - - - - - - - - - - Back cover (2 of 2) - - - - - - - - - - - - - - Top cover (1 of 4) - - - - - - - - - - - - - - - Top cover (2 of 4) - - - - - - - - - - - - - - - Top cover (3 of 4) - - - - - - - - - - - - - - - Top cover (4 of 4) - - - - - - - - - - - - - - - Mailbox Controller PCA - - - - - - - - - - - - Mailbox Power Supply - - - - - - - - - - - - Right Door Assembly (Paper Path Cover) (1 of 5) Right Door Assembly (Paper Path Cover) (2 of 5) Right Door Assembly (Paper Path Cover) (3 of 5) Right Door Assembly (Paper Path Cover) (3 of 5) Right Door Assembly (Paper Path Cover) (4 of 5) Face-down Bins (1 of 3)- - - - - - - - - - - - Face-down Bins (2 of 3)- - - - - - - - - - - - Face-down Bins (3 of 3)- - - - - - - - - - - - Empty Bin Sensor PCA (1 of 2) - - - - - - - - Empty Bin Sensor PCA (2 of 2) - - - - - - - - Full Bin and Interlock Sensor PCA (1 of 2) - - - -

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-

-

-

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-

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- 269 - 270 - 271 - 272 - 273 - 274 - 275 - 276 - 277 - 278 - 279 - 280 - 281 - 282 - 283 - 284 - 285 - 286 - 287 - 288 - 289 - 290 - 291 - 292 - 294 - 295 - 296 - 297 - 298 - 299 - 300 - 301 - 302 - 303 - 304 - 305 - 306 - 307 - 307 - 308 - 309 - 310 - 311 - 312 - 313 - 314 - 315

C4085-91087

Figure 6-135 Figure 6-136 Figure 6-137 Figure 6-138 Figure 6-139 Figure 6-140 Figure 6-141 Figure 6-142 Figure 6-143 Figure 6-144 Figure 6-145 Figure 6-146 Figure 6-147 Figure 6-148 Figure 6-149 Figure 6-150 Figure 6-151 Figure 6-152 Figure 6-153 Figure 6-154 Figure 6-155 Figure 6-156 Figure 6-157 Figure 6-158 Figure 6-159 Figure 6-160 Figure 6-161 Figure 6-162 Figure 6-163 Figure 6-164 Figure 6-165 Figure 6-166 Figure 6-167 Figure 6-168 Figure 6-169 Figure 6-170 Figure 6-171 Figure 6-172 Figure 6-173 Figure 6-174 Figure 6-175 Figure 6-176 Figure 6-177 Figure 6-178 Figure 6-179 Figure 6-180 Figure 6-181 C4085-91087

Full Bin and Interlock Sensor PCA (2 of 2) - - - - - - - LED PCA - - - - - - - - - - - - - - - - - - - - - - - Face-up Sensors PCA - - - - - - - - - - - - - - - - Reversing Mechanism Motor (1 of 2) - - - - - - - - - Reversing Mechanism Motor (2 of 2) - - - - - - - - - Face-up/Diverter Assembly (Flipper) (1 of 3)- - - - - - Face-up/Diverter Assembly (Flipper) (2 of 3)- - - - - - Face-up/Diverter Assembly (Flipper) (3 of 3)- - - - - - Short Tray 7 - - - - - - - - - - - - - - - - - - - - - Solenoid Reversing Mechanism - - - - - - - - - - - - Flipper Solenoid - - - - - - - - - - - - - - - - - - - 7-bin Tabletop Mailbox Handle - - - - - - - - - - - - Latching Mechanism - - - - - - - - - - - - - - - - - Cover Latch - - - - - - - - - - - - - - - - - - - - - Orientation of the 8-bin Mailbox - - - - - - - - - - - - 8-bin Mailbox Covers (Front and Back) - - - - - - - - 8-bin Mailbox Top Cover - - - - - - - - - - - - - - - 8-bin Mailbox Power Supply- - - - - - - - - - - - - - 8-bin Mailbox Paper Bins and Blind Cover - - - - - - - 8-bin Mailbox Flipper Assembly (1 of 3) - - - - - - - - 8-bin Mailbox Flipper Assembly (2 of 3) - - - - - - - - 8-bin Mailbox Flipper Assembly (3 of 3) - - - - - - - - 8-bin Mailbox Delivery Head Motor - - - - - - - - - - 8-bin Mailbox Transport Belt Motor - - - - - - - - - - 8-bin Mailbox Input Paper Guide (1 of 2)- - - - - - - - 8-bin Mailbox Input Paper Guide (2 of 2)- - - - - - - - 8-bin Mailbox Metal Tape and Housing Assembly (1 of 2) 8-bin Mailbox Metal Tape and Housing Assembly (2 of 2) 8-bin Mailbox Controller PCA (1 of 2) - - - - - - - - - 8-bin Mailbox Controller PCA (2 of 2) - - - - - - - - - 8-bin Mailbox Anticurl Strings (1 of 2) - - - - - - - - - 8-bin Mailbox Anticurl Strings (2 of 2) - - - - - - - - - 8-bin Mailbox Delivery Head Assembly (1 of 4) - - - - 8-bin Mailbox Delivery Head Assembly (2 of 4) - - - - 8-bin Mailbox Delivery Head Assembly (3 of 4) - - - - 8-bin Mailbox Delivery Head Assembly (4 of 4) - - - - 8-bin Mailbox Interlock Switch - - - - - - - - - - - - - 8-bin Mailbox Diagnostic LED PCA (1 of 2) - - - - - - 8-bin Mailbox Diagnostic LED PCA (2 of 2) - - - - - - 8-bin Mailbox User Status LED PCA (1 of 2) - - - - - - 8-bin Mailbox User Status LED PCA (2 of 2) - - - - - - 8-bin Mailbox Adjustable and Fixed Casters - - - - - - 8-bin Mailbox Attachment Assembly - - - - - - - - - - Mailbox with Stapler, Stapler Removal or Installation- - C-link Cable on Mailbox with Stapler - - - - - - - - - Back Plate (1 of 2) - - - - - - - - - - - - - - - - - - Back Plate (2 of 2) - - - - - - - - - - - - - - - - - - -

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-

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- 316 - 317 - 318 - 319 - 320 - 321 - 322 - 323 - 324 - 325 - 326 - 327 - 328 - 329 - 331 - 332 - 333 - 334 - 335 - 336 - 337 - 338 - 339 - 340 - 342 - 343 - 344 - 345 - 346 - 347 - 348 - 349 - 350 - 351 - 352 - 353 - 355 - 356 - 357 - 358 - 359 - 360 - 361 - 363 - 364 - 365 - 366

List of Figures xix

Figure 6-182 Figure 6-183 Figure 6-184 Figure 6-185 Figure 6-186 Figure 6-187 Figure 7-1 Figure 7-2 Figure 7-3 Figure 7-4 Figure 7-5 Figure 7-6 Figure 7-7 Figure 7-8 Figure 7-9 Figure 7-10 Figure 7-11 Figure 7-12 Figure 7-13 Figure 7-14 Figure 7-15 Figure 7-16 Figure 7-17 Figure 7-18 Figure 7-19 Figure 7-20 Figure 7-21 Figure 7-22 Figure 7-23 Figure 7-24 Figure 7-25 Figure 7-26 Figure 7-27 Figure 7-28 Figure 8-1 Figure 8-2 Figure 8-3 Figure 8-4 Figure 8-5 Figure 8-6 Figure 8-7 Figure 8-8 Figure 8-9 Figure 8-10 Figure 8-11 xx

Stapler Controller PCA (1 of 3) - - - - - - - - - - - - - - Stapler Controller PCA (2 of 3) - - - - - - - - - - - - - - Stapler Controller PCA (3 of 3) - - - - - - - - - - - - - - Top Cover Assembly - - - - - - - - - - - - - - - - - - - Stapler Bed Assembly - - - - - - - - - - - - - - - - - - Hinges - - - - - - - - - - - - - - - - - - - - - - - - - - Printer and Paper-Handling Troubleshooting Process (1 of 2) Printer and Paper-Handling Troubleshooting Process (2 of 2) Fan Location and Airflow - - - - - - - - - - - - - - - - - Engine Test Button - - - - - - - - - - - - - - - - - - - - Sample Event Log - - - - - - - - - - - - - - - - - - - - Paper Path Jam Locations - - - - - - - - - - - - - - - - Paper Path Test Source and Output Selection - - - - - - - Error Format for Paper Handling - - - - - - - - - - - - - 8-bin Mailbox LEDs Description - - - - - - - - - - - - - - 8-bin Mailbox Power Supply Test Mode Switch - - - - - - Sample Menu Map - - - - - - - - - - - - - - - - - - - - Sample Configuration Page - - - - - - - - - - - - - - - - Communications Link (C-link) Cables, Supported Daisy Chain Connections - - - - - - - - - - - - - - - - - - - - Repetitive Defect Ruler - - - - - - - - - - - - - - - - - - High Voltage Power Supply Contacts - - - - - - - - - - - Sample JetDirect Configuration Page - - - - - - - - - - - Printer Sensors and Switches - - - - - - - - - - - - - - - Printer Motor, Clutches, and Solenoids - - - - - - - - - - DC Controller Inputs and Outputs (1 of 5) - - - - - - - - - DC Controller Inputs and Outputs (2 of 5) - - - - - - - - - DC Controller Inputs and Outputs (3 of 5) - - - - - - - - - DC Controller Inputs and Outputs (4 of 5) - - - - - - - - - DC Controller Inputs and Outputs (5 of 5) - - - - - - - - - Mailbox with Stapler Wiring Diagram - - - - - - - - - - - 2000-sheet Input Tray Controller PCA Inputs - - - - - - - 2000-sheet Input Tray Controller PCA Outputs - - - - - - 2000-sheet Input Tray Main Wiring Diagram - - - - - - - - 8-bin Mailbox Main Wiring Diagram - - - - - - - - - - - - HP LaserJet 8000/8000N/8000DN or Mopier 240 Printer and Paper-Handling Components - - - - - - - - - - - - - Printer Covers and Doors - - - - - - - - - - - - - - - - - Printer Internal Components (1 of 4)- - - - - - - - - - - - Printer Internal Components (2 of 4)- - - - - - - - - - - - Printer Internal Components (3 of 4)- - - - - - - - - - - - Printer Internal Components (4 of 4)- - - - - - - - - - - - 2000-sheet Input Tray Components (1 of 2) - - - - - - - - 2000-sheet Input Tray Components (2 of 2) - - - - - - - - 2 x 500-sheet Input Tray Internal Components- - - - - - - 7-bin Tabletop Mailbox Internal Components - - - - - - - 8-bin Mailbox Components (1 of 3) - - - - - - - - - - - - -

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- 367 - 368 - 369 - 370 - 371 - 373 - 378 - 379 - 389 - 390 - 392 - 397 - 399 - 402 - 453 - 454 - 462 - 464 - 467 - 484 - 487 - 489 - 492 - 493 - 494 - 495 - 496 - 497 - 498 - 499 - 500 - 501 - 502 - 503 - 508 - 512 - 514 - 516 - 520 - 522 - 524 - 526 - 528 - 532 - 536

C4085-91087

Figure 8-12 Figure 8-13 Figure 8-14

8-bin Mailbox Components (2 of 3) - - - - - - - - - - - - - - - 538 8-bin Mailbox Components (3 of 3) - - - - - - - - - - - - - - - 540 Stapler Internal Components - - - - - - - - - - - - - - - - - - 542

C4085-91087

List of Figures xxi

xxii

C4085-91087

List of Tables

Table 1-1.

Table 1-2. Table 1-3. Table 1-4. Table 1-5. Table 1-6. Table 1-7. Table 1-8. Table 1-9. Table 2-1. Table 3-1. Table 3-2. Table 3-3. Table 3-4. Table 3-5. Table 3-6. Table 3-7. Table 3-8. Table 3-9. Table 3-10. Table 3-11. Table 3-12. Table 4-1. Table 5-1. Table 5-2. Table 5-3. Table 5-4. Table 5-5. Table 5-6. Table 5-7. Table 5-8. Table 5-9. Table 5-10. Table 5-11. Table 5-12. Table 6-1. Table 7-1. Table 7-2. Table 7-3. C4085-91087

Common features between the HP LaserJet 8000, HP LaserJet 8000 N, HP LaserJet 8000 DN, and HP Mopier 240 - - - - - - - - - - - - - - - - - - - - - - - Comparison of Printer Features - - - - - - - - - - - - - - - Paper Capacities and Sizes - - - - - - - - - - - - - - - - - Dimensions of Printer and Paper-handling Devices - - - - - Dimensions of Output Devices - - - - - - - - - - - - - - - Electrical Specifications - - - - - - - - - - - - - - - - - - - Acoustic Emissions - - - - - - - - - - - - - - - - - - - - - Accessories and Options - - - - - - - - - - - - - - - - - - Minimum Memory Requirements - - - - - - - - - - - - - - Printer and Toner Cartridge Environmental Conditions - - - - Control Panel Keys - - - - - - - - - - - - - - - - - - - - - Indicator Lights - - - - - - - - - - - - - - - - - - - - - - - Factory Default Settings- - - - - - - - - - - - - - - - - - - Information Menu - - - - - - - - - - - - - - - - - - - - - - Paper Handling Menu - - - - - - - - - - - - - - - - - - - - Print Quality Menu - - - - - - - - - - - - - - - - - - - - - Printing Menu- - - - - - - - - - - - - - - - - - - - - - - - Configuration Menu - - - - - - - - - - - - - - - - - - - - - I/O Menu - - - - - - - - - - - - - - - - - - - - - - - - - - EIO Menu - - - - - - - - - - - - - - - - - - - - - - - - - Resets Menu - - - - - - - - - - - - - - - - - - - - - - - - Service Mode Menu Items - - - - - - - - - - - - - - - - - Cleaning the Printer- - - - - - - - - - - - - - - - - - - - - Printer Sensors, Solenoids, Clutches, Motors, and Fans - - - Paper Size Switches - - - - - - - - - - - - - - - - - - - - 2000-sheet Input Tray Sensors, Switches, Clutches and Motors 2000-sheet Input Tray Paper Quantity Switches - - - - - - - 2000-sheet Input Tray Paper Size Switches - - - - - - - - - 2 x 500-sheet Input Tray Sensors, Switches, and Motors- - - 2 x 500-sheet Input Tray Switches- - - - - - - - - - - - - - 7-bin Tabletop Mailbox Sensors, Switches, and Motors - - - 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA Stapler Motors, Sensors, and Switches - - - - - - - - - - - Printer Timing- - - - - - - - - - - - - - - - - - - - - - - - Parallel Cable Pin Assignments - - - - - - - - - - - - - - - Hardware Table- - - - - - - - - - - - - - - - - - - - - - - Major Steps for Troubleshooting- - - - - - - - - - - - - - - Paper Curl - - - - - - - - - - - - - - - - - - - - - - - - - Power On Defects or Blank Display - - - - - - - - - - - - - -

- - 2 - - 3 - - 4 - - 7 - - 8 - - 9 - 10 - 20 - 27 - 49 - 52 - 53 - 56 - 59 - 60 - 62 - 64 - 67 - 70 - 72 - 74 - 76 - 84 - 113 - 115 - 118 - 120 - 120 - 123 - 124 - 127 - 133 - 139 - 144 - 147 - 160 - 376 - 386 - 387 xxiii

Table 7-4. Table 7-5. Table 7-6. Table 7-7. Table 7-8. Table 7-9. Table 7-10. Table 7-11. Table 7-12. Table 7-13. Table 7-14. Table 7-15. Table 7-16. Table 7-17. Table 7-18. Table 7-19. Table 7-20. Table 7-21. Table 7-22. Table 7-23. Table 7-24. Table 7-25. Table 7-26. Table 7-27. Table 7-28. Table 7-29. Table 7-30. Table 7-31. Table 7-32. Table 7-33. Table 7-34. Table 7-35. Table 7-36. Table 7-37. Table 7-38. Table 7-39. Table 7-40. Table 7-41. Table 8-1. Table 8-2. Table 8-3. Table 8-4. Table 8-5. Table 8-6. Table 8-7. Table 8-8. xxiv

Fans - - - - - - - - - - - - - - - - - - - - - - - - - - General Paper Path Troubleshooting Questions - - - - - Engine Error Messages - - - - - - - - - - - - - - - - - 2000-sheet Input Tray Error Messages - - - - - - - - - 2 x 500-sheet Input Tray Error Messages - - - - - - - - Envelope Feeder Error Messages - - - - - - - - - - - - 7-bin Tabletop Mailbox Error Messages - - - - - - - - - 8-bin Mailbox Error Messages- - - - - - - - - - - - - - Stapler Error Messages - - - - - - - - - - - - - - - - - Duplexer Error Messages - - - - - - - - - - - - - - - - Paper Handling Controller Error Messages - - - - - - - DIP Switch Settings - - - - - - - - - - - - - - - - - - - 2000-sheet Input Tray LED Status Interpretation- - - - - DIP Switch Settings for troubleshooting test procedures - Patterns of LED flashing (2-second pause between each pattern) - - - - - - - - - - - - - - - - - - - - - - - - - DIP switch settings for troubleshooting test - - - - - - - Patterns of Flashing LEDs - - - - - - - - - - - - - - - 8-bin Mailbox LED Status Interpretation - - - - - - - - - Key to Figure 7-11 - - - - - - - - - - - - - - - - - - - Printer Devices Troubleshooting- - - - - - - - - - - - - Image Quality- - - - - - - - - - - - - - - - - - - - - - Blank (White) Page - - - - - - - - - - - - - - - - - - - Black Pages - - - - - - - - - - - - - - - - - - - - - - Fading Print - - - - - - - - - - - - - - - - - - - - - - Dropout- - - - - - - - - - - - - - - - - - - - - - - - - Black Lines (parallel or perpendicular to path) - - - - - - Toner Smear - - - - - - - - - - - - - - - - - - - - - - Background Scatter - - - - - - - - - - - - - - - - - - - Repetitive Defects - - - - - - - - - - - - - - - - - - - Line at Edge of Paper - - - - - - - - - - - - - - - - - - Misshapen Characters, Voids - - - - - - - - - - - - - - Faulty Registration - - - - - - - - - - - - - - - - - - - Image Skew - - - - - - - - - - - - - - - - - - - - - - Bubble Print - - - - - - - - - - - - - - - - - - - - - - White Stripes Parallel to Path - - - - - - - - - - - - - - Partial Blank Page - - - - - - - - - - - - - - - - - - - Compressed Print- - - - - - - - - - - - - - - - - - - - Blank Portion in the Middle of the Page (Tray 4 Input only) Printer and Paper-Handling Components - - - - - - - - Printer Covers and Doors - - - - - - - - - - - - - - - - Printer Internal Components (1 of 4)- - - - - - - - - - - Printer Internal Components (2 of 4)- - - - - - - - - - - Printer Internal Components (3 of 4)- - - - - - - - - - - Printer Internal Components (4 of 4)- - - - - - - - - - - 2000-sheet Input Tray Components (1 of 2) - - - - - - - 2000-sheet Input Tray Components (2 of 2) - - - - - - - -

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- 389 - 395 - 404 - 416 - 420 - 423 - 424 - 429 - 435 - 438 - 439 - 442 - 443 - 445 - 447 - 448 - 450 - 456 - 462 - 466 - 469 - 471 - 471 - 472 - 474 - 474 - 475 - 476 - 477 - 478 - 479 - 480 - 480 - 481 - 482 - 482 - 483 - 483 - 509 - 513 - 515 - 517 - 521 - 523 - 525 - 527

C4085-91087

Table 8-9. Table 8-10. Table 8-11. Table 8-12. Table 8-13. Table 8-14. Table 8-15. Table 8-16.

2 x 500-sheet Input Tray Internal Components7-bin Tabletop Mailbox Internal Components 8-bin Mailbox Components (1 of 3) - - - - - 8-bin Mailbox Components (2 of 3) - - - - - 8-bin Mailbox Components (3 of 3) - - - - - Stapler Internal Components - - - - - - - - Alphabetical Parts List - - - - - - - - - - - Numerical Parts List - - - - - - - - - - - - -

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- 529 - 533 - 537 - 539 - 541 - 543 - 544 - 555

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List of Tables xxv

xxvi

C4085-91087

1

Product Information

Chapter Contents
Printer Features - - - - - - - - - - - - - - - - - - - - - - 2 Paper Capacities and Sizes - - - - - - - - - - - - - - - - 4 Identification - - - - - - - - - - - - - - - - - - - - - - - - 6 Specifications - - - - - - - - - - - - - - - - - - - - - - - 7 Media Selection Guidelines - - - - - - - - - - - - - - - - 11 Product Overview - - - - - - - - - - - - - - - - - - - - - 14 Service Approach - - - - - - - - - - - - - - - - - - - - - 28 Technical Assistance - - - - - - - - - - - - - - - - - - - - 31 Warranty- - - - - - - - - - - - - - - - - - - - - - - - - - 33 Regulatory Information - - - - - - - - - - - - - - - - - - - 35 Declaration of Conformity - - - - - - - - - - - - - - - - - 40

C4085-91087

Chapter Contents 1

Printer Features
Table 1-1. Common features between the HP LaserJet 8000, HP LaserJet 8000 N, HP LaserJet 8000 DN, and HP Mopier 240
Feature Description

Print Speed

24 ppm letter or A4 13 ppm ledger (11 x 17) or A3 15 ppm legal or B4

Duplex Speed

9.5 ppm letter or A4 6.5 ppm ledger or A3 7.5 ppm legal or B4

Text & Graphics Resolution

FastRes 1200 provides 1200 dpi quality at full speed plus Resolution Enhancement technology (REt)

Standard Printer Languages:

Enhanced PCL 6 PCL 5e for compatibility PostscriptTM Level 2 emulation

Duty Cycle (Monthly Usage)

Up to 130,000 images

Internal Typefaces

45 PCL, 35 PostScript

Cartridge Slots

None

Power Control

power save mode

Control Panel

6 Keys, LCD Display (2-line, 16 characters per line)

EconoMode (toner saving)

Yes

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C4085-91087

Table 1-2. Comparison of Printer Features
Features HP LaserJet 8000 (C4085A) HP LaserJet 8000 N HP LaserJet (C4086A) 8000 DN (C4087A) 24 MB3 HP Mopier 240 (C4228A)

Memory:1

16 MB2

16 MB2

24 MB3

Standard Interfaces

IEEE 1284 ECP Parallel A to C connector

IEEE 1284 ECP Parallel A to C connector JetDirect EIO

IEEE 1284 ECP Parallel A to C connector JetDirect EIO

IEEE 1284 ECP Parallel A to C connector JetDirect EIO

Duplexer

Optional

Optional

Standard

Standard

Hard Disk

Optional

Optional

Optional

Standard

1. Printer memory is optimized with Memory Enhancement technology (MEt). DIMMs available for use include 4, 8, 16, and 64 MB modules. See "Accessories and Supplies" in Chapter 8 for option product numbers. (32 MB modules are compatible, but not available from HP.) SDRAM available includes 4, 8, 16, 32, and 64 MB modules. EDO RAM available includes 4, 8, and 16 MB modules. A maximum of 192 MB RAM can be configured. 2. Eight MB on-board RAM, one 8 MB DIMM. 3. Eight MB on-board RAM, one 16 MB DIMM.

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Printer Features 3

Paper Capacities and Sizes
Table 1-3. Paper Capacities and Sizes Tray or Bin
Tray 1 (multipurpose)

Capacity
up to 100 sheets

Paper
q

Weight
16 to 53 lb Bond (60 to 199 g/m2) Two-sided: 16 to 28 lb Bond (60 to 75 g/m2)

q

Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD Custom sizes: Minimum: 3.67 x 7.5 in. (93 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm)

Note: Duplex printing is available for paper sizes from 5 x 7.5 in. to 11 x 17 in. (127 x 191 mm to 297 x 420 mm). q Other media types: transparencies, envelopes, and labels Note: Envelopes, transparencies, and labels are supported only from Tray 1.
Tray 2 Tray 3 Face-down (Output bin) Face-up (Output bin) Optional 2000-sheet Input Tray (Tray 4) Optional Tray 4 (2 x 500-sheet Input Tray) Optional Tray 5 (2 x 500-sheet Input Tray) up to 500 sheets up to 500 sheets up to 500 sheets up to 100 sheets up to 2,000 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4 Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4 Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to 28 lb (60 to 105 g/m2) 16 to 28 lb (60 to 105 g/m2) 16 to 28 lb (60 to 105 g/m2)

up to 500 sheets up to 500 sheets

Paper sizes: Letter, ISO A4, Legal, JIS B4 Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

16 to 28 lb (60 to 105 g/m2) 16 to 28 lb (60 to 105 g/m2)

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Table 1-3. Paper Capacities and Sizes (continued) Tray or Bin
5-bin Mailbox with Stapler and 8-bin Mailbox

Capacity
up to 250 sheets per bin

Paper
Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, envelopes, transparencies, and labels Note: Envelopes, transparencies, and labels are only supported in the Face-up (left) output bin. The staple bin only supports A4 and Letter paper sizes.

Weight
16 to 28 lb (60 to 105 g/m2)

7-bin Tabletop Mailbox

up to 120 sheets per bin

Paper sizes: Letter, ISO A4, Legal 16 to 28 lb (60 to 105 g/m2) A3, envelopes, transparencies, and labels are only supported in the Face-up Bin.

Note: B5, JIS B4, 11 x 17, ISO

Envelope Feeder up to 100 envelopes Duplexer

Envelope sizes: Commercial #28, 16 to 24 lb C5, DL, Monarch, ISO B5, JPostD (60 to 90 g/m2) Paper sizes: Letter, Legal, 11 x 17, A3, A4, B4 16 to 28 lb (60 to 105 g/m2)

C4085-91087

Paper Capacities and Sizes 5

Identification
Model and Serial Numbers
The model and serial numbers are listed on identification labels located on the rear of the printer. The model number is alphanumeric, such as C4085A for the HP LaserJet 8000 printer and C4228A for the HP Mopier 240. The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and production number of the printer. The rear labels also contain power rating and regulatory information as shown in figure 1-1.

Figure 1-1

Sample Model and Serial Number Label for the Printer The identification labels for the 2000-sheet Input Tray and 2 x 500sheet Input Tray are located on the back panel, directly below the identification labels on the printer. To locate the identification labels for the 8-bin Mailbox and 5-bin Mailbox with Stapler, detach the device from the printer. The identification labels are located on the bottom right of the front side (side that attaches to printer). To locate the identification labels for the 7-bin Tabletop Mailbox, detach the device from the printer. The identification label is located on the bottom side of the back cover.

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C4085-91087

Specifications
This section contains information on physical and electrical characteristics of the printer. For information on the printer site and environmental requirements (such as operating temperature and humidity, ventilation, etc.), see Chapter 2.

Table 1-4. Dimensions of Printer and Paper-handling Devices Item
Printer only

Height
21.30 in. (541 mm)

Width
22.3 in. (566.42 mm)

Depth
20.50 in. (520 mm)

Weight
106 lbs. (48 kg) (without toner cartridge and with paper trays) 160-164 lbs. (72.6-74.4 kg)

Printer with 2 x 500-sheet Input Tray or 2000-sheet Input Tray Toner cartridge

40.20 in. (1021 mm)

24.76 in. (629 mm)

20.50 in. (520 mm)

n/a

n/a

n/a

Full: 107 oz (3,030 g) Empty: 78.6 oz (2,200 g) 61 lbs. (27.9 kg.) without paper

1

2 x 500-sheet Input Tray

18.89 in. (480 mm) Including Transfer Door: 25.59 in. (650 mm) 18.89 in. (480 mm) Including Transfer Door: 25.59 in. (650 mm)

24.76 in (629 mm)

20.50 in. (520 mm)

2000-sheet Input Tray

24.76 in. (629 mm)

20.50 in. (520 mm)

65 lbs. (29.5 kg)

1. Some toner will reside in the waste toner area of a toner cartridge when the toner supply is exhausted. Therefore toner cartridge weight may be an unreliable indication of remaining toner supply. C4085-91087 Specifications 7

Table 1-5. Dimensions of Output Devices Item
8-bin Mailbox

Height
35.23 in. (895 mm) 14.17 in. (360 mm) 37.40 in. (950 mm)

Width
18.0 in. (457 mm) 19.68 in. (500 mm) 15.31 in. (389 mm) 15.31 in. (389 mm) 15.0 in. (381 mm) 16.90 in. (430 mm)

Depth
20.0 in. (508 mm) 14.56 in. (370 mm) 16.73 in. (425 mm) 14.37 in. (365 mm) 18.50 in. (470 mm) 18.90 in. (480 mm)

Weight
42.32 lbs. (19.2 kg) 10.50 lbs. (4.8 kg) 7.93 lbs. (3.6 kg) 7.71 lbs. (3.5 kg) 30 lbs. (14 kg.) 32.00 lb (14.5 kg)

Stapler

Duplexer

Envelope Feeder 5.11 in. (130 mm) 7-bin Tabletop Mailbox Stand (only for the 7-bin Tabletop Mailbox) 20.87 in. (530 mm) 18.90 in. (480 mm)

Figure 1-2

Orientation for Dimensions of Paper-handling Devices

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C4085-91087

Table 1-6. Electrical Specifications Volts Printer
120 Vac 10% 100 Vac 10% 50/60 Hz 2 Hz 13.5 @ 120v 50/60 Hz 2 Hz printing = 500 standby= 135 power save mode LaserJet 8000 =21 LaserJet 8000 N=24 printing = 500 standby= 135 power save mode LaserJet 8000 =21 LaserJet 8000 N=24

Frequency

Amps1

Watts (average)

220 Vac 10% 240 Vac 10%

50 Hz 2 Hz 50 Hz 2 Hz

6.0 @ 220v

2000-sheet Input Tray (Tray 4)
120 Vac 10% 240 Vac 10% 50/60 Hz 2 Hz 0.5 ma