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Car Stereo CSA-14
Service Sbletin
Sony Service Company - Technical Services
A Division of Sony Electronics Inc.
Sony Drive, Park Ridge, New Jersey 07656
Model: CDX-45/45RF/51/65/65RF/ No. 358R2
71; EXCD-1RF
Subject: Skipping When Outer Tracks Are Played. Date: October 26, 1995
Symptom:
(57) The audio skips when the outer tracks of the disc are being played. This
symptom may be caused by grease and/or oil being deposited on the disc
surface from the CD mechanism.
The problem may be found in a small percentage of the above mentioned
models.
If it is determined that the customer's complaint is caused by the grease
and/or oil problem mentioned above, the customer's XA-10B magazine will be
exchanged as detailed below, and therefore the customer must provide
his/her original XA-10B magazine before the the repaired changer can be
returned to him/her.
Solution: 1- Thoroughly clean the grease and/or oil from the lock assy. exactly as shown
in the drawing. First, remove any excess grease or oil by wiping the lock assy.
with a dry cotton swab. Then, perform a final cleaning by wiping with a
cotton swab moistened with alcohol.
2- Clean the rubber roller thoroughly with a cotton swab moistened with
alcohol.
3- Move one side of the white plastic roller away from the metal plate, then
thoroughly clean the roller (including the outer edge of the roller) with a
cotton swab. Next, slip a piece of kraft paper (the paper that grocery bags
are made of) between the ends of the roller and the chassis and rotating the
roller by hand. Perform a final cleaning by wiping the roller with a cotton
swab moistened with alcohol. Repeat this procedure for the opposite side of
the roller.
4- Clean the white portions of the ARM(R) ASSY.
5- Remove the washer from the WORM WHEEL (C), then add a COVER (GEAR)
and secure it with a +P 2x4 screw. Then reinstall the washer.
6- Clean any discs which the customer may have provided.
7- Replace the customer's magazine with the type shown on the following
page.
Reference: Technical News ME-94034 PRINTED IN USA
Autoflagged - NO CONT.
PRINTED ON RECYCLED PAPER
Car Stereo Service Bulletin No. 358R2
8. Include a copy of Customer Note on page 3 when the repaired unit is
returned to the customer.
REF DESCRIPTION PART NUMBER
- COVER (GEAR) 3-923-090-01
- SCREW, +P 2X4 7-685-781-09
- MAGAZINE 450 ASSY X-3368-306-2
CONT
Car Stereo Service Bulletin No. 358R2
Customer Note
Important Notice
Your CD changer has been repaired and is working
properly. However, small amounts of mechanism
lubricating oil may have previously been transferred to
your magazines and some of your discs. It is especially
important that you examine your discs, and clean them
where necessary, prior to loading them into the new
magazine being provided to you along with your CD
changer. Failure to clean the discs may result in oil being
transferred from the discs to the magazine and CD
changer, which might cause skipping problems. If you
have additional XA-10B disc magazines which had been
loaded into this CD changer prior to it being serviced
they may also contain small amounts of oil. We
recommend that you send any such XA-10B magazines
to Sony at the address shown below for examination.
Sony will return your XA-10B disc magazines to you in
usable condition, or at our option replace them with new
magazines, free of charge. A copy of your CD changer
in-warranty repair invoice must be included with the XA-
10B disc magazine(s) for free examination and cleaning/
replacement.
Send your XA-10B magazines to: Sony National Parts
Center
Car Stereo Service Bulletin No. 358R2
Filename: CAR0358.SB
Directory: J:\SBDOC\OCT95
Template: C:\WINWORD\S_BULL.DOT
Title:
Subject:
Author: Hoyt Wing Lee
Keywords:
Comments:
Creation Date: 10/26/95 2:42 PM
Revision Number: 2
Last Saved On: 10/26/95 2:42 PM
Last Saved By: Hoyt Wing Lee
Total Editing Time: 1 Minute
Last Printed On: 04/01/96 10:48 AM
As of Last Complete Printing
Number of Pages: 4
Number of Words: 372 (approx.)
Number of Characters: 2,124 (approx.)