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Installing your telephone
Inserting / Replacing battery pack / Telephone connection Warning:To insert battery pack and /or to connect your telephone, please refer to the drawings printed on the inside cover. With the help of the installation drawings : 1.- Plug the line cord (A) into the line socket on your DECT 211 or DECT 215 base station. Plug the power cable (B) into the power socket on your DECT 211 or DECT 215 base station. Plug the power supply unit into the wall socket. Connect the telephone line cord into the wall socket. 2.- Open the battery door on the handset by sliding it down. 3.- Connect the battery pack to the connector inside the handset. Place the battery pack with sticker face up and wires along the left side of the battery pack. 4.- Replace the battery door. 5.- Put the handset on the base and charge for 24 hours before use. Charging / Recharging the telephone (See battery status icon on page 4.) On first use or when inserting a new battery, charge the battery with the handset for a t least 24 hours. This ensures optimal battery life reached after 3 cycles of charge/uncharge. The battery needs to be charged if you hear a beep when using the telephone. The battery life is about 300 hours in stand-by time and 18 hours in communication. Configuring the phone for use Don't change your configuration code if you live in UK or Northern Ireland.Your product is already factory configured with the right settings. W a r n i n g :This product is O N L Y designed to be used in countries L I S T E D below.

Country
Northern Ireland UK

Code
44 44

Warning : If you live in the country in the table below, you m u s t enter the relevant configuration code using the key sequence shown followed by your country code.
Rep. of Ireland 153

For Example to configurate for Republic of Ireland : dial 153 Advice : If you have bought your product in any of the above countries but want to use it in another one, you can enter the configuration code, according to the above tables, in order to activate the right country settings. Nevertheless, you have to change the telephone line cord adapter according to the country where you want to use it.
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Environment & Safety
Safety information : This equipment is not designed for making emergency calls when the power fails. An alternative should be made available for access to emergency calls. Power requirements : The product requires an electrical supply of 220-240 volts, single phase alternating current, excluding IT installations defined in standard EN 60-950. WARNING ! The electrical network is classified as dangerous according to criteria in the standard EN 60-950.The only way to power down this product is by unplugging the power supply from the electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always easily accessible. Telephone connection : The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard EN 60-950). Following a power cut, date and time settings, as well as the call in progress are lost. Safety precautions : Do not allow the handset to come into contact with liquids. Do not open the handset or the base station.This could expose you to high voltages. Do not allow the charging contacts or the battery to come into contact with conductive materials. Environmental care : Please remember to observe the local regulations regarding the disposal of your packaging materials, exhausted batteries and old phone and where possible promote their recycling. You can install your product immediately and start using the phone after charging it for 24 hours. You need to perform an operator setting if you are not connected to the main operator network in your country. (see page 10) In case you need to change the battery pack, always use a NiMH AAA 730 x 2 rechargeable battery pack .

multihandset packs The information included in this manual are valid for DECT 211 and DECT 215 multihandset packs.
Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste. Batteries should not be disposed of with general household waste. A financial contribution has been paid to the associated national recovery & recycling system.

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DECT 211 & DECT 215 Handsets

DECT 211 Keypad Talk key Phonebook keys Call log key Redial list & correction key Validation and intercom key Loudspeaker key (DECT 211) Loudspeaker/Answerphone key (DECT 215) Programming and recall type key Volume key

DECT 215

p 5 p 6 p 7 p 5 p 8 p 5 p 5 p 14 p 5
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DECT 211 & DECT 215 Base Stations
Screen Icons Answerphone settings / Answerphone On (DECT 215 only) Handset ringer settings Handset registering / unregistering Technical settings Message indicator on answerphone (DECT 215 only) Battery charge status : Call log / Voicemail Box Loudspeaker Friend phonebook Call in progress Family phonebook Base / Handset link Internal call charge in progress fully charged p 9 p 13 p 14 p 14 p 9 low p 1 p 7 p 5 p 6 p 8 p 6 p 15

Paging key
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Using the telephone
Making a call
Answering a call / Hanging up answer the call. To end the conversation, press the key again or replace the handset on the base station. Calling directly dial the phone number. Predialling the number before calling Dial the phone number Calling from a phonebook or or to scroll through the list Adjusting the volume (earpiece or loudspeaker) flashes on an incoming call.or if the answerphone DECT 215 is on line. To correct entries use .

Using handsfree on the handset
on DECT 211 handset on DECT 215 handset Activating / Deactivating the loudspeaker / Warning: Handsfree activation could suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear. 3 volume levels are available for both the earpiece and the loudspeaker.

Using the Redial list and Correction key
Accessing / exiting the redial list or / to scroll through the redial list Calling a number from the redial list or to scroll through the redial list Deleting a number from the redial list or to scroll through the redial list to delete the current entry
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to exit

The redial list contains the last 5 numbers called : from the latest to the oldest.

Storing one of the redial list numbers into one of your phonebooks or to scroll through the redial list Number correction corrects : a digit when predialling, a digit or a character when entering names in the phonebooks. A long press on aborts any procedure in progress. or beep enter the name

Creating and changing phonebook entries
The telephone has two phonebooks : A 20-entry family phonebook (see VIP feature p.13) A 20-entry friends phonebook. (see VIP feature p.13) Creating an entry Each entry contains a name (max.10 characters) and a number (max. 16 digits). 1. Enter the phone number and press Note : To insert a pause, long press on 2. Enter the name and press Changing an entry (name) or or to scroll through the list Changing an entry (number) or or to scroll through the list Deleting an entry or or to scroll through the list to delete the entry to modify the old number to modify the name . or . Press or to access or exit the phonebooks. You can also create an entry from the redial list and the call log*.

to validate.

* Subject to a subscription with your operator. www.philips.com/faqs/dect

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Using the call log
This feature is available if you have registered to the caller identification service with your operator. The call log stores the last 10 external calls received : - answered calls - unanswered calls - Voicemail box service information* - messages from your answerphone (DECT 215 only) ( ).
* Subject to a subscription with your operator.

Accessing / exiting the call log or to scroll through the log / to exit

flashes if there is a new message on the Voicemail box.(subject to a subscription with your operator).

Consulting the call log The screen can either display : the caller's number* the caller's name (if known in the phonebook, or if sent by the network)* stars if it is an unidentified call** dashes if non recognised number You can display, the phone number, the time and date of the call by pressing . Press to return to consulting mode.

Time and date depends on the network. Note : If the icon keeps on flashing after having consulted all the messages on your Voicemail box and after having read all the call log entries, you can switch them off by deleting the call log entry which corresponds to the message.

* Subject to a subscription with your operator for the Caller Line Identification and/or Name Display services. ** Withheld caller identification

Calling a number from the call log or to scroll through the log Deleting an entry from the call log or to scroll through the log beep to exit

Storing one of the log numbers into your phonebooks or to scroll through the log or beep enter the name

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Using the intercom
This function can only be used with a multi-handset configuration. It allows you to make free internal calls and transfer external calls from one handset to another. Internal call short press to call all the handsets in idle mode. long press, enter the handset number (1 to 4) to call the selected handset in idle mode. * If the handset does not belong to the DECT 211 or DECT 215 range, this function may not be available. Press or to answer or hang up the internal call. During transfer, the person on hold will hear music. 4 handsets can be registered to the same base station. Intercom & call transfer are only possible with handsets* registered to the same base station.

Fast call transfer During a call in progress you can transfer the call without waiting for the other handset to pick up : All the handsets ring. .

Call transfer to a specific handset During a call in progress you transfer the call to a specific handset : Long press on enter the handset number (1 to 4)

Paging
This feature allows you to locate the handset(s). Press on the base station, all the subscribed handsets ring. Once again.

located, press any key on the handset to stop ringing or press

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Using your answerphone
Setting up the answerphone
The answerphone is by default activated with a pre-recorded message and the answer & record mode. Recording capacity : 9 min. (standard quality) - 6 min (high quality) : including personal outgoing message if recorded. Activating the answerphone beep To exit Deactivating the answerphone beep To exit Playing new messages / playing a memo .You can adjust the volume using Playing your old messages or previous or next message Deleting the current message listen to the message Deleting all messages Long press . To exit To exit When playing a message, the date and time of the message are displayed on the handset. To exit icon is on. icon blinks. off. icon is on. icon is

Playing the current outgoing message the outgoing message is played . To exit

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Recording your personal outgoing message speak after the beep * To exit However, if you do so, you will permanently erase the pre-recorded outgoing message. Recording a memo If you want to leave a local message for your family : speak after the beep To exit Selecting the answerphone mode You can select either answering mode only (which plays an outgoing message but does not take messages) or answering & recording mode (which takes messages.) or to switch between modes To exit answering & recording mode answering only mode

*You will hear the personal outgoing message. This local message (memo) is treated like all other answerphone messages.

Advice: prior to using the answering-only mode, make sure that you have adapted the outgoing message.

Screening the calls while a message is being left
This allows you to listen to any caller leaving a message and to decide whether or not to take the call. Activating call screening From the handset : Deactivating call screening From the handset : Increasing the volume of the call screening During call screening, the volume can be adjusted. 4 volume levels are available, including silent. Press until you have reached the desired volume. The last selected level will be registered for the next call. When the answerphone is on-line, blinks.

Call interception The recording of the current message is stopped and the call is taken.

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Remote access
This allows you to remotely dial in and access your answerphone via any telephone with a key and tone dialling. RC (Registration Code) code is written under to activate the base.

Remotely activating the answerphone Dial your phone number enter the RC Code* after 9 rings and a beep

Dial your phone number

* or enter your personal enter the RC Code* Remote during the outgoing message to deactivate Access Code (see p 13). Remotely accessing the answerphone 1. Dial your phone number** ** You will 2. During the outgoing message press access code and enter your remote hear the recorded outgoing message.

Remotely deactivating the answerphone

Functions available during remote access
Keys Functions Replay the message Play the previous message Play the message Play the next message Play the outgoing message Delete the current message Stop playing message To record the outgoing message + press To record a local memo + press

Note: if you want to deactivate the remote use see note page 13 in "Changing Remote Access Code".
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Customising the telephone
Programming the phone
To enter the programming mode press . Icons representing the menus will then be displayed on the screen : Réglages répondeur (uniquement pour le DECT 215) Volume and melody settings (VIP melodies*) Handset registering Other settings Once the menu is selected with and keys, press to confirm your choice. Note : Each menu has one or several options. The options will appear on the screen one after the other by pressing at any time press or . To exit the programming mode Use and to navigate within the menus. Icons : flashing to select the menu and steady on once entered in the menu.

(long press) .

Answerphone settings (DECT 215 only)
Changing the day (1st option out of 5 : 1/5) Each day is represented by a number : Monday as 1...Sunday as 7. Scroll to the required day number with and press to validate. or *The VIP settings allow to store the names in particular phonebook groups. A melody can be associated to a phonebook. When ringing, the VIP melody helps you identify the caller's group. (see p. 13).

Changing the time (option 2/5) Enter the time (without any space or dash) and press to validate. Number of rings before answer (option 3/5) You can select from the list (2,3,4,5 and toll saver** ) the number of rings after which the answerphone will take the call. Scroll to the required number of rings with and validate with . or

** :In toll saver mode, if there are new messages the answerphone will answer after 3 rings, and only after 5 rings if there are no new messages. So, you can hang up after 4 rings without paying for a call. Toll saver is useful for remote access only.
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Changing Remote Access Code (option 4/5) To remotely access your answerphone you need to enter a secret code (4 digits). By default, this code is identical to the RC code written under the base. If you want to change the default code : Enter a personal code and press to validate.

Note : You can delete with your Remote Access Code. If this code has been deleted, the remote-activation of the answerphone is not possible. Choosing the recording quality (option 5/5) You can choose the recording quality of your answerphone. Scroll to the required quality and validate with .

: High quality. : Standard quality.

Handset ringer settings
Ringer Volume (option 1 out of 4 :1/4) Scroll through the different volume settings using or keys. Press

(

)
*A VIP melody can be associated to each phonebook. When ringing, the VIP melody helps you identify the caller's group. is blinking when selecting the friends phonebook melody. is blinking when selecting the family phonebook melody.

to validate your choice.

Handset Melody (option 2/4) Scroll through the 7 different melodies using keys. Press to validate. or

Friends phonebook (VIP) Melody* (option 3/4) Scroll through the 7 different melodies using keys. Press to validate. or

Family phonebook (VIP) Melody* (option 4/4) Scroll through the 7 different melodies using keys. Press to validate. or

* Subject to a subscription with your operator to the Caller Line Identification service.

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Handsets registering / unregistering (
4 handsets can be registered to the base station. A handset can only be associated with 1 base station. To register another handset First enter registration mode by unplugging and plugging back in the power adapter to the electricity supply. Once the menu is selected, enter the RC* code written under the base and press

)

to confirm. Warning : If you wish to associate a non-Philips handset to the DECT 211 or DECT 215 base stations, make sure that these handsets are GAP compliant otherwise they will not operate properly. To unregister the handset you use *RC code (Registration enter the RC code* Code) is To unregister all the handsets (except the handset you are using) written under the base. enter the RC code* Warning : Once unregistered, the handset is no longer operational.

Technical settings (country dependent)
If your network operator is not the main national network operator, you may have to change the line settings. Some of the following settings are available subject to a subscription with your operator and also technical availability. The options on this menu are country dependent and some may not exist in certain countries. To enter the following settings : Press to exit the programming option. or To scroll through the menus

Changing Caller Identification type The Caller Identification service (Name and Number) is available subject to a subscription to your operator (according to availability). (Country dependent) or to choose the right setting among the list

Changing the dial mode This allows you to select either DTMF tone dialling (faster dialling, access to operator services) or pulse dialling (also called "Loop disconnect" and used in countries without DTMF capability).The default value is TONE. (Country dependent, you may not be able to change to "Pulse"). or
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to choose TONE or PULSE

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Changing recall type (flash setting) The use of some services accessed with (call waiting, call forward...) will : Short . : Long. depend on the flash setting (Short/Long) according to your installation type (Public, PABX). (country dependent) or to choose between Short or Long

Troubleshooting
Telephone troubleshooting..... Please read this user guide carefully before calling your Philips Customer Care Center. IF NEEDED, check that the appropriate country code is set in the phone : PROBLEMS
- No dialling tone when pressing .

(see page 1). CAUSES SOLUTIONS
- Check the connections.(inside - The base station is not properly cover). connected to electricity or to the telephone sockets. - Move closer to the base - Too far from the base station - Battery pack is low (low battery icon - Charge battery pack. (inside cover). is displayed). - The handset is not registered. - The handset is out of range. - Register the handset to the base station. (p 14) - Move closer to the base station. - Take the handset off the base station and put it back again. - Clean them with a clean and dry cloth. Please contact your PHILIPS dealer in order to purchase new rechargeable battery pack.

-

icon is blinking.

- When the handset is placed - The handset is not placed correctly on the charging unit, no beep is on the base station charging unit. heard. - Charging contacts are dirty. - Battery icon remains empty although the handset has charged for 24 hours. - No symbol on the display. Handset battery pack is defective.

Charge battery pack. (inside cover). - Battery pack is uncharged. - The product is not properly connected Make sure your product is plugged in. (inside cover). The phonebook you wish to use is full. Delete some entries to free memory space. - Try to plug the base station in elsewhere. - Install the base station in a different room. - Move closer to the base station. Check your subscription with your operator. www.philips.com/support 15

- A phonebook entry has not been memorised. - Bad audio quality (crackles, muted, echo, etc.).

- Interference from nearby electrical appliance. - Base station installed in a room with thick walls. - You are using the handset too far from the base station. - Caller display does not work. Service not activated, wrong operator or wrong setting.

Answerphone troubleshooting..... PROBLEMS
- Answerphone icon is blinking on the display. - The answerphone has not recorded your outgoing message. - The answerphone has stopped.

CAUSES
The answerphone memory is full The answerphone memory is full.

SOLUTIONS
Consult and delete messages to free sufficient memory. (p 9) Consult and delete messages to free sufficient memory. (p 9) Consult and delete messages to free sufficient memory. (p 9)

The answerphone memory is full.

Declaration of Conformity :
We, PHILIPS Consumer Electronics Route d'Angers 72081 Le Mans Cedex 9 France Declare that the products DECT211xx and DECT 215xx are in compliance with ANNEX III of the R&TTEDirective 1999/5/EC and then with the following essential requirements : Article 3.1 a : (protection of the health & the safety of the user) EN 60950-1 (2000) Article 3.1 b : (protection requirements with respect to electromagnetic compatibility) ETSI EN 301 489-6 V1.2.1 (08/2002) & ETSI EN 301 489-1 V1.3.1 (09/2001) Article 3.2 : (effective use of the radio spectrum) EN 301 406 (2003) The presumption of conformity with the essential requirements regarding Council Directive 1999/5/EC is ensured. Date : 24/02/2004 Le Mans

Quality Manager DECT & Home Telephony

The product can only be connected to the analogue telephone network in the countries indicated on the back cover of this manual.
The marking certifies compliance with technical regulations in

accordance with the Directive 1999/5/EC for the safety of the user, electromagnetic perturbations and for radio spectrum.

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