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Trouble shooting Guide, SP/Mechanical
Trouble Shooting Guide, SP/Mechanical
Applicable for Z200/Z208
Contents
1 Explanations ....................................................................................................................2
1.1 Service function in the software ........................................................................2
1.2 Liquid damage ...................................................................................................2
1.2.1 Water Damage Indicator....................................................................................2
1.2.2 Action ................................................................................................................3
2 Network Problems ..........................................................................................................4
3 On/Off problems .............................................................................................................5
4 Audio problems ...............................................................................................................7
4.1 Loudspeaker Assy (Polyphonic)........................................................................7
4.2 Microphone Assy...............................................................................................7
5 Display/Illumination problems ......................................................................................8
6 Capacity/Charging Problems.........................................................................................9
6.1 Charging ............................................................................................................9
6.2 Capacity.............................................................................................................9
7 SIM Problems................................................................................................................10
8 Key Problems ................................................................................................................11
9 Alert Problems ..............................................................................................................12
10 Data Communication Problems...................................................................................13
11 Infrared Port Problems ................................................................................................14
12 Flip Problems ................................................................................................................15
13 Software Problems ........................................................................................................16
14 Revision History ............................................................................................................17
4/00021-1/FEA 209 544/81 A 42/1
Sony Ericsson Mobile Communications AB
Trouble shooting Guide, SP/Mechanical
1 Explanations
The Go / No Go test has to be performed with a mounted phone.
1.1 Service function in the software
The service menu will be accessed with the following key combination.
There are as follows:
1. Service info
2. Service settings
3. Service tests
4. Text labels
In the software of the phone there is a built in service functionality that allows you to test
some of the functions of the phone. (See point 3 above) This is how it looks:
1. Display
2. LED/Illumination
3. Keyboard
4. Buzzer
5. Earphone
6. Microphone
7. Vibrator
8. Real time clock
9. Flip counter
10. Total call time
1.2 Liquid damage
1.2.1 Water Damage Indicator
In the phone there is placed a Water Damage Indicator that can give you a hint to see
if the phone is damage by liquid or not. This Water Damage Indicator is located near
the SIM reader (Fig.1.1) and it is possible to see it without disassemble the phone.
4/00021-1/FEA 209 544/81 A 2(17)
Sony Ericsson Mobile Communications AB
Trouble shooting Guide, SP/Mechanical
Fig1.1
On the pictures below you will see the difference between a Water Damage Indicator
that has been in contact with liquid (Fig.1.3) and one which has not been exposed to
liquid (Fig.1.2)
This Water Damage Indicator has not been in
contact with liquid.
Fig1.2
This Water Damage Indicator has been in
contact with liquid. The colour has been
changed, the red dots has turn into pink dots. In
this case you should check the phone for liquid
damage.
Fig1.3
1.2.2 Action
Make a general visual inspection for corrosion or oxidation from possible liquid
damage. No further action should be taken for a liquid damaged phone. Handle the
unit according to local company or GSP directives.
4/00021-1/FEA 209 544/81 A 3(17)
Sony Ericsson Mobile Communications AB
Trouble shooting Guide, SP/Mechanical
2 Network Problems