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Trouble Shooting Guide, Mechanical




Trouble shooting guide, Mechanical
Applicable for Z600, Z608
Contents:
1 Explanations ....................................................................................................................2
1.1 Service functions in the software.......................................................................2
1.1.1 Reset ..................................................................................................................2
1.2 Liquid damage ...................................................................................................2
1.2.1 Sticker................................................................................................................2
1.2.2 Action ................................................................................................................3
2 Appearance Problems.....................................................................................................4
3 Alert Problems ................................................................................................................5
3.1 Vibrator .............................................................................................................5
3.2 Polyphonic.........................................................................................................5
4 Audio Problems...............................................................................................................6
4.1 Earphone problems............................................................................................6
4.2 Microphone problems........................................................................................6
5 Charging/Capacity Problems.........................................................................................7
5.1 Charging ............................................................................................................7
5.2 Capacity.............................................................................................................7
6 Data Communication Problems.....................................................................................7
7 Key/Flip Problem ............................................................................................................8
7.1 Side keys............................................................................................................8
7.2 Keyboard ...........................................................................................................8
7.3 Flip/Hinge..........................................................................................................9
8 LCD/Illumination Problems ........................................................................................10
8.1 LCD .................................................................................................................10
8.1.1 Main LCD........................................................................................................10
8.1.2 Sub LCD..........................................................................................................10
8.2 Illumination .....................................................................................................11
8.2.1 Main LCD........................................................................................................11
8.2.2 Keyboard .........................................................................................................11
9 Network Problems ........................................................................................................12
10 On/Off Problems ...........................................................................................................13
10.1 Battery .............................................................................................................13
10.2 On/Off key.......................................................................................................13
11 SIM-problem .................................................................................................................15
12 Other Problems .............................................................................................................16
12.1 Camera Problems.............................................................................................16
13 Software Problems ........................................................................................................17
14 Revision History ............................................................................................................17




4_00021-1_FEA 209 549_80 A Approved according to 000 21-LXE 107 42/1
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical




1 Explanations

1.1 Service functions in the software
The service menu will be accessed with the following key combination. Use the keys.
***
They are as follows:
Service info
Service settings
Service tests
Text labels
The phones software has a built in service functionality that allows you to test some of the
phones functions. (See point 3 above) It looks like this:
Display
Camera
LED/illumination
Keyboard
Polyphonic
Vibrator
Earphone
Microphone
Real time clock
Total call time


1.1.1 Reset
The phones software has a possibility to reset the language and themes by pressing the
following key combinations:
0000 (This combination will reset the language to English and sets the themes to
default)
8888 (This combination will reset the language to automatic and sets the themes to
default.)



1.2 Liquid damage

1.2.1 Sticker
In the phone there is placed a sticker that can give you a hint to see if the phone is damage by
liquid or not. This sticker is located near the SIM reader (Fig. 1.1) and it is possible to see it
without disassemble the phone.

4_00021-1_FEA 209 549_80 A 2(17)
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical




Fig. 1.1


On the pictures below you will see the different between a sticker that has been in contact
with water (Fig. 1.3) and with on that hasn't (Fig. 1.2).


This sticker is ok
This sticker has not been in contact with liquid.




Fig. 1.2


This sticker is not ok
This sticker has been in contact with liquid. As you
can see the red dots has turn into pink dots. In this
case you should check the phone for liquid damage
(See point 1.2.2).




Fig. 1.3


1.2.2 Action
Make a general visual inspection for corrosion or oxidation from liquid damage. No further
action should be taken for a liquid damaged phone. Handle the unit according to local
company or GSP directives.

4_00021-1_FEA 209 549_80 A 3(17)
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical




2 Appearance Problems