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Service Bulletin Ref. No. 2J0-0025 (B192)
June 30, 2011
Firmware Upgrade (Engine: Ver. 005.001; Ver.007.001)
Subject
FS-2020_3920_4020DN_07.00.0040_(2010-12-20)
Model FS-2020D, FS-3920DN, FS-4020DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details CTL. FW
1 Measure against the gray The gray background might appear when refilling toner. 566027 ENGINE
background The margin for gray background was improved by regulating the
amount of refilled toner when the toner is installed after [Replace
toner] or [Low toner] was displayed.
The following change has been implemented since this engine firmware. Please explain it to the users.
The toner container once showed cannot be reused even if reinstalling it into the machine.
Please replace it with a new toner container.
Check Status Current
Program No. Ver. Remark
SUM Date Ver.
FS-2020D
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 FS-3920N -
FS-4020DN
New
ENGINE 2J0_1000005001 EAE0 005.001 2011/6/8 004.002 FS-2020D
upgrade
New
ENGINE 2J1_1000005001 5177 005.001 2011/6/8 004.002 FS-3920DN
upgrade
New
ENGINE 2J2_1000007001 F44E 007.001 2011/6/8 006.001 FS-4020DN
upgrade
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware if the phenomenon described above arises.
Also, please explain the users the content of above.
Serial Nos. of the Affected Machines: Planned from June 2011* production
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)