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Service Bulletin
SB Number: SB 2LX-003 Creation Date: 26/07/2011
Firmware upgrade (FS-3040MFP/3140MFP Engine v004.001 and
Subject:
FS-3540MFP/3640MFP Engine v002.001/Scanner v002.001)
Model: FS-3040MFP/3140MFP/3540MFP/3640MFP
Item Contents
1 Grey background on Phenomenon
the print-out. When the toner level is low, the message "Replace toner" or "Low toner" appears.
After refilling the toner, grey background may appear on the print-out.
Solution
The amount of refilled toner has been changed. Please note that the message
"Replace toner" has been discontinued.
2 Paper jam 9000 Phenomenon
(FS-3540MFP/ Paper jam 9000 (Non feed jam) may occur.
3640MFP only)
Cause
The timing switch may be delayed, in case original conveying is delayed due to
slipping.
Solution
Therefore the retrial time for the timing switch has been changed as follows:
Old condition: 334msec
New condition: 484msec
Firmware for the FS-3040MFP/3140MFP
Type Program No. Check SUM Version Status Date Applicable model(s)
ENGINE 2LW_1000.004.001 6EAA 004.001 10/06/2011 FS-3040MFP/3140MFP
MAIN 2LW_2F00008.003 ---- 008.003 ---------- FS-3040MFP
MAIN 2LX_2F00.008.003 ---- 008.003 ---------- FS-3140MFP
SCANNER 2LW_1200.001.013 ---- 001.013 ---------- FS-3040MFP/3140MFP
FAX BOOT/APL 2H9_5500.006.001 ---- 006.001 ---------- FS-3140MFP
Firmware for the FS-3540/3640MFP
Type Program No. Check SUM Version Status Date Applicable model(s)
ENGINE 2MC_1000.002.001 F709 002.001 10/06/2011 FS-3540MFP/3640MFP
MAIN 2MC_2F00.001.041 ---- 001.041 ---------- FS-3540MFP
MAIN 2MD_2F00.001.041 ---- 001.041 ---------- FS-3640MFP
SCANNER 2MC_1200.002.001 FBB1 002.001 25/05/2011 FS-3540MFP/3640MFP
FAX BOOT/APL 2KX_5500.005.003 ---- 005.003 ---------- FS-3640MFP
KMIS Service Department, Kyocera Mita Europe Page of 2 B202-B203 / SB 2LX-003
Service Bulletin
Classification Entire stock rework X In-field modification by case No modification necessary
In-field modification at next visit
Field measure When the above mentioned phenomena occur, please upgrade the firmware to the latest
version.
Serial numbers of affected machines
Type Serial number
FS-3040MFP/3140MFP (Engine firmware) July 2011 production.
FS-3540/3640MFP (Scanner firmware) June 2011 production.
FS-3540/3640MFP (Engine firmware) May 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe Page 2 of 2 B202-B203 / SB 2LX-003