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Service Bulletin
SB Number: SB 2J0-006 Creation Date: 30/10/2009
Subject: Firmware upgrade (Improper detection of SC6400)
Model: FS-2020D/3920DN/4020DN
Phenomenon Abnormal detection of error code SC6400 (zero-cross signal abnormality) may occur, when turning
the main switch OFF during sleep mode.
Firmware Type Applicable model Program No. Check SUM Version Status date
ENGINE FS-2020D 2J0_1000002008 7416 002.008 ----------
ENGINE FS-3920DN 2J1_1000002008 c288 002.008 ----------
ENGINE FS-4020DN 2J2_1000002008 2d5b 002.008 ----------
SYSTEM FS-2020D/3920DN 2J0_3000006001 b0b1 006.001 05/08/2009
/4020DN
Field measure When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
version.
Affected serial Type Serial number
numbers FS-2020D/3920DN/4020DN October 2009 production
KMIS Service Department, Kyocera Mita Europe Page of 9047 / SB 2J0-006