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Service Bulletin Ref. No. 2M2-0013 (D142)
July 10, 2013
Subject Measures against the Toner Smear on Image
FS-1040, FS-1041, FS-1060DN, FS-1061DN, FS-1020MFP,
Model FS-1220MFP, FS-1025MFP, FS-1120MFP, FS-1320MFP,
FS-1125MFP, FS-1325MFP
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measures: Please execute the following process 1 to 3 when the phenomenon described below
occurs.
1) Print about 10 blank sheets.
2) Unless the toner smears disappear after performing 1), remove the adhered toner on the waste toner
scattering prevention sheet in the drum unit by following the procedures on the page 2 to 3.
Serial Nos. of the Affected Machines: Please refer to the page 4 and after.
Topic
Depending on the variation of the parts or the compressive length of the sheet preventing the waste toner from
falling onto the drum, the sheet might not sufficiently contact the drum surface.
If installing a toner cartridge at the machine setup under this state, the waste toner (*1) abundantly discharged from
the developing unit might fall on the paper path or the registration roller under the drum from the waste toner
scattering prevention sheet. Then, toner smear might occur.
(*1) This phenomenon tends to occur when the machine detects
condensation as much toner is disposed.
[Cross section of the drum unit]
Waste toner scattering prevention sheet
Cleaning blade
X
Drum
[Ex. of toner smear]
(The center of the sheet may not have
sufficiently contacted.)]
[Drum unit without the drum cover (View from X)]
Toner smear
Holder with the waste toner
scattering prevention sheet
Toner falls
Drum
Waste toner may leak from the waste
toner scattering prevention sheet.
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
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Service Bulletin Ref. No. 2M2-0013 (D142)
July 10, 2013
Content of changes
The compressive length of the waste toner scattering prevention sheet toward the drum surface was increased by
affixing a thickening sheet under the waste toner scattering prevention sheet.
Cleaning blade
Thickening sheet added
(Thickness of 0.25 mm)
Water toner scattering prevention sheet:
Drum
Compressive length to the drum surface increased
[How to remove the toner on the waste toner scattering prevention sheet]
Step Procedure Figures
Prepare a sheet of paper or a plastic bag on the
1 table to receive toner.
(Execute the Step 4 and 5 on this.)
2 Open the rear cover.
Rear
cover
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Page.3/5)
Service Bulletin Ref. No. 2M2-0013 (D142)
July 10, 2013
Step Procedure Figures
Drum unit
Handle
Handle
Detach the drum unit from the main unit while
3
holding the handles at the both sides.
Place the drum unit on the paper or the plastic
4 bag prepared in the Step 1 so that the handles
will face down.
Handle Handle
A
Pat the both sides (A and B in the figure) of the B
drum unit three times using a screwdriver, etc. to
5 3 times 3 times
remove the toner clogged between the drum and
the waste toner scattering prevention sheet.
Reassemble the drum unit and the rear cover in
6
the reverse order of disassembly.
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Page.4/5)
Service Bulletin Ref. No. 2M2-0013 (D142)
July 10, 2013
Serial Nos. of the Affected Machines
(Notes) The machine with 0 as the last digit was manufactured in China; the one with 1 was manufactured in Vietnam.
Since this change (July 2013), the production of the main unit and MK kit for all specs. except KDCN is not
manufactured in China. (For the products not manufactured in China after this change, "N/A" is input in the following
tables.
FS-1040/1041
KDE (EU) KDIS
1102M23NL0 1102M23NX0
N/A (NZF) N/A (NSD)
KDE KDE (EU)
1102M23NXV 1102M23NLV
L6Z3602436 Next (L6P)
FS-1060/1061
KDE (EU) KDE
1102M33NL0 1102M33NX0
N/A (NZG) N/A (NSH)
KDE (EU) KDE
1102M33NLV 1102M33NXV
Next (L72) Next (L73)
FS-1020MFP/1220MFP
KDE (EU) KDE
1102M43NL0 1102M43NX0
N/A (NZH) N/A (NSM)
KDE (EU) KDE
1102M43NLV 1102M43NXV
Next (LBW) Next (LD7)
FS-1120MFP/1320MFP
KDE (EU) KDE
1102M53NL0 1102M53NX0
N/A (NZJ) N/A (NSR)
KDE (EU) KDE
1102M53NLV 1102M53NXV
Next (LBX) LD83601940~
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
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Service Bulletin Ref. No. 2M2-0013 (D142)
July 10, 2013
FS-1025MFP
KDE
1102M63NX0
N/A (NSV)
KDE
1102M63NXV
LBY3600353~
FS-1125MFP/1325MFP
KDE (EU) KDE
1102M73NL0 1102M73NX0
N/A (NZK) N/A (NSZ)
KDE (EU) KDE
1102M73NLV 1102M73NXV
Next (LBZ) Next (LD9)
220V-240V 220-240V
1702M75NX0 1702M75NXV
1st production
N/A (NT1)
(LEC)
From MB9033600001
(This change was applied to all units with 3 or after as the 5th digit of the product code.)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)