Text preview for : SB-2LV-0002-C291_TCSD.pdf part of Kyocera SB-2LV-0002-C291 TCSD Kyocera Printer FS-2100-4100-4200-4300 ServiceBulletin SB-2LV-0002-C291_TCSD.pdf
Back to : SB-2LV-0002-C291_TCSD.pdf | Home
(Revised Issue 1) (Page.1/3)
Service Bulletin Ref. No. 2LV-0002 (C291)
November 19, 2012
Measures against the Erroneous Detection of the Top Tray
Subject
Paper Full
Model FS-4300DN, FS-4200DN, FS-4100DN l:
* The following phenomenon is not expected on FS-2100DN and FS-2100D since the shape of
the ribs at their exit frame differs from the high-end models.
This time, the description with (-->) was revised from the previous information.
The serial numbers of the reworked machines were added.
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
When the message below is mistakenly displayed, please check whether the message is cleared by lifting up
the actuator once. (If it cannot be cleared, please investigate another cause.)
If it can be reset by the operation above, please check the state of the sponge (X) after detaching the top
cover assembly. When the sponge is fallen between the ribs (same as the wrong state below), please reaffix it
to the PORON(R) sheet (No.1) according to the alignment.
Serial Nos. of the Affected Machines:
(Stocked machines at the sales companies)
(-->) PORON (R) was reaffixed at the warehouse. -> Please refer to the Excel file
"SN_of_Reworked_Machines_C291.
(Machines manufactured after this)
Please refer to the following.
Phenomenon
Although paper was not full on the top tray, the message "Top tray is full of paper. Remove the paper" might be
displayed.
Cause
If the actuator (302LV2814_) to switch the eject full sensor was strongly pressed with hand or by the bundled
items toward the exit frame side (arrow A direction in the figure below) during packing the machine, the sponge
(X) might fall between the ribs (Y). As a result, the sensor light interruption of the actuator overrunning toward the
eject frame side might be out of the detectable range of the eject full sensor, which causes the erroneous top tray
paper full detection.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1) (Page.2/3)
Service Bulletin Ref. No. 2LV-0002 (C291)
November 19, 2012
Corrective Measures
The sponge (X) was changed to the PORON(R) sheet in order to prevent the part from falling between the ribs.
(Eject section without the top cover assembly)
Actuator switching the eject (View without the parts such as the actuator)
full sensor Align to the edge of the inner rib.
1 mm 0 mm
A
A 0.5 mm
Align to the (Y)
Ribs (Y)
bottom of
Eject frame the ribs. 0 mm
Wrong state
PORON (R) parts
(No.1): 11x6 mm
Sensor light (Thickness of 1.0 mm)
interruption
[Note]
part of the
- Please make sure to wear anti-static band when
actuator
executing this work.
Eject full - Please completely remove the sponge (X) and its
sensor double-sided tape, and clean the affixing side with
alcohol.
Sponge (X): Fell between the ribs
Com pati-
Old Part New Part Q'ty bi lity
No. No. No. Description Remarks
Old New Old New
302LV28460
1 ------------ SEAL EXIT C - 1 - O
2LV28460
* The sponge (X) is not individually supplied for field.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1) (Page.3/3)
Service Bulletin Ref. No. 2LV-0002 (C291)
November 19, 2012
Serial Nos. of the Affected Machines
Model Destination Product Code Serial Number
FS-4300DN KDA 1102LV2US0 From NUB2Y00788
KDAU 1102LV3AS0 Next (Not affected until NUC2X00063 at factory)
Planned to implement the change since first
KDKR 1102LV3KR0
production
Planned to implement the change since first
KDCN 1102LV3KS0
production
Planned to implement the change since first
KDID 1102LV3ND0
production
KDE 1102LV3NL0 From NUD2Y04790
KDE (Consip) 1102LV3NL1 From L4U2Y01673
KDSG 1102LV3SG0 Next (Not affected until L5W2900008 at factory)
KDTH 1102LV3TH0 Next (Not affected until L5X2X00013 at factory)
UTAX/TA 1102LV3UT0 Next (Not affected until NYA2X00079 at factory)
KDA 220V 1102LV4US0 Next (Not affected until L412900010 at factory)
Planned to implement the change since first
KDTW 1102LVTTW0
production
FS-4200DN KDA 1102L12US0 From NU42X04295
KDAU 1102L13AS0 From NU52X00111
Planned to implement the change since first
KDKR 1102L13KR0
production
Planned to implement the change since first
KDCN 1102L13KS0
production
Olivetti 1102L13LV0 From L952Y00141
KDID 1102L13ND0 Planned to change since 1st production.
From NU62X08981 to NU62X09405; From
KDE 1102L13NL0
NU62X09447
KDSG 1102L13SG0 From L5T2Y00001
KDTH 1102L13TH0 From L5U2Y00005
UTAX/TA 1102L13UT0 From NY82Y02029
KDA 220V 1102L14US0 From L3Z2X00001
Planned to implement the change since first
KDTW 1102L1TTW0
production
FS-4100DN KDA 1102MT2US0 From NUK2X03427
KDAU 1102MT3AS0 From NUL2Y00286
Planned to implement the change since first
KDKR 1102MT3KR0
production
Planned to implement the change since first
KDCN 1102MT3KS0
production
Olivetti 1102MT3LV0 From L942X00151
Planned to implement the change since first
KDID 1102MT3ND0
production
KDE 1102MT3NL0 From NUM2X06658
KDSG 1102MT3SG0 From L5Q2Y00012
KDTH 1102MT3TH0 From L5R2Y00006
UTAX/TA 1102MT3UT0 From NYC2X00372
Planned to implement the change since first
KDA 220V 1102MT4US0
production
Planned to implement the change since first
KDTW 1102MTTTW0
production
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)