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Nokia Customer Care
RM-8/RM-47/RM-48 Series Transceivers
6 - Troubleshooting Instructions
Issue 2 03/2005 Copyright 2005 Nokia Corporation. All rights reserved.
RM-8/RM-47/RM-48 Company confidential
6 - Troubleshooting Instructions Nokia Customer Care
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Page 2 Copyright 2005 Nokia Corporation. All rights reserved. Issue 2 03/2005
RM-8/RM-47/RM-48
Nokia Customer Care
Table of Contents
Page No
Introduction ........................................................................................................ 1
General Failures ................................................................................................. 2
Phone is dead .................................................................................................... 2
Flash programming doesn't work ....................................................................... 3
Charging Failure ................................................................................................ 6
Phone doesn't stay on, or phone is jammed ...................................................... 7
Display Information: "Contact Service" .............................................................. 8
Function Failures ............................................................................................. 10
Camera Failure ................................................................................................ 10
Camera viewfinder failure ................................................................................ 11
FM-radio Failure ............................................................................................... 12
Infrared Communication Failure ....................................................................... 13
SIM Failure ....................................................................................................... 14
Display Failure ................................................................................................. 15
Main display failure ........................................................................................ 16
Mini display failure ......................................................................................... 17
Main display illumination fault ........................................................................ 18
Mini display illumination fault ......................................................................... 19
USB Data Transmission Failure ....................................................................... 20
Audio Failure .................................................................................................... 21
Uplink or downlink failure ............................................................................... 21
Uplink missing audio signal............................................................................ 22
Uplink weak audio signal ............................................................................... 23
Uplink distorted audio signal .......................................................................... 24
Uplink TDMA noise ........................................................................................ 25
Downlink missing audio signal ....................................................................... 26
Downlink weak audio signal........................................................................... 27
Downlink distorted audio signal ..................................................................... 28
Downlink noise in audio signal....................................................................... 29
Downlink TDMA noise.................................................................................... 30
Various noise problems ................................................................................. 31
Vibra errors .................................................................................................... 32
BackLight Failure ............................................................................................. 33
Key Failure ....................................................................................................... 34
Power Key Failure.......................................................................................... 34
Volume key failure ......................................................................................... 35
Keypad failure ................................................................................................ 36
RF Troubleshooting ......................................................................................... 37
RF Key Component Placement ....................................................................... 38
ISSUE 2 03/2005 COMPANY CONFIDENTIAL 3
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