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100 Corporate Drive Mahwah, NJ 07430



Service Bulletin
No. : DZ10-123
Date: October 14, 2010
_____________________________________________________________

Model: S-5BD


Subject: Correction of the firmware of DFW (D&M Firmware Writer), CD-R
and USB.
Countermeasure is applicable only upon claim from the customer.

Symptom: 1) "AutoLipSync" does not work.
2) DVD disc Schiller "Tagtraum" might be not reproduced.
3) When DVD software "15 Minutes" was reproduced, the unit might stop.
4) When BD software "THE HAPPENING" was reproduced, a menu screen does
not output after updating of the unit for BD "AVATAR".
5) When BD software "Clash of the Titans" was reproduced, a sound might be
outputted.
6) Shortened time of the interval between turn on the power to operation being
enabled.
7) We are modified unit by indication from the DVD Copy Control Association
(DVD CCA).

Solution: We corrected the firmware so that no malfunction occurs
We will supply the following program file to update the Firmware of the subject
models.
Please update all of following Firmware (DFW, CD-R and USB) of the subject
models.




______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Firmware for update by DFW:




Firmware for update by CD-R:




Firmware for update by USB:




METHOD OF UPDATING via RS232C
We will supply the following program files for updating the subject models in SDI.
Please refer to the following Instruction Manual for updating.

DFW software DFW_0005_S5BD (Rev.1.0.6).exe:
Firmware Update Program

DFW_V0005_S5BD_Rev.1.0.6_manual_EN.PDF:
Instruction Manual for Firmware Update Program

Firmware S5BDE3_000200050001-0005.zip:
Firmware




______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
METHOD OF UPDATE by CD-R with firmware
We will supply the following program files for updating the subject models.
Therefore, please record each program file on a blank CD-R separately, and
update the unit upon claim.

Note: Upon recording the Disc:
a) When recording the supplied file on the blank CD-R, the format shall be
"ISO9660" and the session shall be "CLOSE".
b) When recording the supplied file on the disc, please use the lowest recording
speed that is available on your PC. If the file is recorded at a higher speed, the
rewriting operation may fail due to improperly recorded data on the disc.

Rewriting procedures of the SYSTEM ROM (IC853).
(1) Download the "S5BD_SYS.ROM" firmware in SDI.
(2) Please make "DM_FM_UP" folder on PC.
(3) Please insert the "S5BD_SYS.ROM" firmware into "DM_FM_UP" folder.
Root ------ DM_FM_UP
|_______"S5BD_SYS.ROM"
(4) Please burn the CD-R by at once mode.
(5) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and
open the Disc Tray.
(6) Put the recorded CD-R on the Disc Tray and press the buttons on the remote
control in the order of "7", "9", "2" and "ENTER".
(7) The Disc Tray will close automatically.
(8) The FL Display indicates progress of updating. Time necessary for update:
approximately 3 min.
(9) The unit turns off and turns on, and then "NO DISC" is indicated.
(10) The new firmware is installed completely.
(11) Press the "OPEN/CLOSE" button and open the Disc Tray.
(12) When "HD" indicator does not light on FL Display, Please go to the next
STEP (13). When "HD" indicator does light on FL Display, Please go to step (6)
and update again.
(13) Take out the CD-R from the Disc Tray.

Rewriting procedures of the BE ROM (IC110).
(1) Download the "DcmUpdate.fw" and "DcmAuthentication" firmware in SDI.
(2) Please insert the "DcmUpdate.fw" and "DcmAuthentication" firmware into the
Root directory.
Root
|_______"DcmUpdate.fw
|_______"DcmAuthentication"
(3) Please burn the CD-R by at once mode.
(4) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and
open the Disc Tray.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(5) Put the recorded CD-R on the Disc Tray and press the buttons on the remote
control in the order of "7", "9", "2" and "RETURN".
(6) The Disc Tray will close automatically.
(7) The FL Display indicates "LOADING", then progress of updating. Time
necessary for update: approximately 20 min.
(8) The new firmware is installed completely.
(9) The Disc Tray opens automatically.
(10) Take out the CD-R from the Disc Tray.

Rewriting procedures of the FE/BE ROM (IC100).
(1) Download the "DcmUpdate.fw" and "DcmAuthentication" firmware in SDI.
(2) Please insert the "DcmUpdate.fw" and "DcmAuthentication" firmware into the
Root directory.
Root
|_______"DcmUpdate.fw
|_______"DcmAuthentication"
(3) Please burn the CD-R by at once mode.
(4) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and
open the Disc Tray.
(5) Put the recorded CD-R on the Disc Tray and press the buttons on the remote
control in the order of "7", "9", "2" and "RETURN".
(6) The Disc Tray will close automatically.
(7) The FL Display indicates "LOADING", then progress of updating. Time
necessary for update: approximately 5 min.
(8) The new firmware is installed completely.
(9) The Disc Tray opens automatically.
(10) Take out the CD-R from the Disc Tray.

METHOD OF UPDATE the firmware by USB:
(1) Unzip the file S5BD_USB_037.zip. The following file folder will be made:
S5BD_USB.rom
(2) Copy the file to Root folder of an USB memory stick.
(3) Turn ON the power of the unit.
(4) Select the source "USB" by push the "SOURCE SELECT" button.
(5) Connect the USB memory to the unit.
(6) "UPGRADE?" is displayed on the both of FL display and OSD.
(7) Push the "Right" Cursor button of RC unit.
(8) "UPGRADE?" is displayed on the both of FL display and OSD.
(9) Push the "Enter" button of RC unit.
(10) "UPGRADE" is displayed on the both of FL display and OSD. Then update
starts.
(11) After passed about 40 seconds, "COMPLETE" is displayed on the both of
FL display and OSD.
(12) Disconnect the USB, then turn off the power of the unit.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Caution: Never turn off the power during the state of the above item (10). If you
do the unit might not work.

Confirmation of the version:
(1) Press the "OPEN/CLOSE" button and open the Disc Tray.
(2) Remove the Disc from the Tray.
(3) Please confirm! "NO DISC" on the FL Display.
(4) While pushing the "SOURCE" and "SKIP -" button, plug in AC CORD.
(5) The version of the firmware will be indicated on the FL Display.
(6) Push the "STATUS" button on the Remote controller, version of the each
firmware will be indicated on the FL Display.

The new firmware version:




Serial Number Range:
Please apply the above modification to the models in the following serial numbers.

***3300001 ~ 01033*****

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.