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Customer Care Solutions
NHM-10 Series Transceivers
3 - Service Software
Issue 2 01/2004 Copyright 2003 Nokia Corporation Page 3-1
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Table of Contents
Description Page No.
Service Software .......................................................................................... 5
Phoenix ................................................................................................... 5
Supported Operating Systems ................................................... 5
Hardware requirements for using Phoenix ............................ 5
Introduction ................................................................................... 5
Installing Phoenix ................................................................. 5
Uninstalling Phoenix ............................................................ 6
Data Packages ........................................................................ 6
Starting a session ......................................................................... 7
Concepts .................................................................................. 7
Selecting a product ............................................................... 7
Selecting a connection ........................................................ 7
Phoenix environment ........................................................... 7
Using components ................................................................ 7
Using profiles .......................................................................... 8
SW update flashing setup .................................................................. 8
FPS-8 Flash setup ......................................................................... 8
POS Flash concept ........................................................................ 9
Module Jig Flash concept ........................................................... 10
NHM-10 Phoenix installation instructions ........................... 10
FPS-8 to PC connection Setup instructions .......................... 11
FPS-8 activation ........................................................................... 11
Checking application SW version inside FPS-8 .................... 11
Reprogramming NHM-10 .................................................................. 13
Connecting cables ........................................................................ 13
Proceed as follows ........................................................................ 13
Settings backup/restore .............................................................. 13
Updating software ........................................................................ 14
Formatting user area ................................................................... 15
Restore settings ............................................................................ 15
Energy Management Calibration ..................................................... 15
Connections ................................................................................... 15
Phoenix Setup ................................................................................ 15
Calibration ...................................................................................... 15
Zocus calibration .......................................................................... 16
Phoenix Tuning ..................................................................................... 17
RF Tuning after repairs ................................................................ 17
RX Channel Select Filter calibration ........................................ 18
Page 3-2 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Description Page No.
RX Calibration (incl. VCXO calibration) .................................. 19
EGSM ....................................................................................... 20
GSM1900 (PCS) ..................................................................... 23
RX AGC limits ................................................................................. 25
RX Band filter response compensation ................................... 25
EGSM850 (EGSM) ................................................................. 25
Manual Tuning ................................................................ 26
GSM1900 (PCS) ..................................................................... 27
Manual Tuning ................................................................ 28
TX I/Q tuning .................................................................................. 29
EGSM (EGSM850) ................................................................ 29
GSM1900 (PCS) ..................................................................... 34
TX power tuning ............................................................................ 38
EGSM (EGSM850) ................................................................ 39
GSM1900 (PCS) ..................................................................... 40
Appendix 3-A NHM-10 - 3620 ................................................................ 42
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-3
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
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Page 3-4 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Service Software
Phoenix
Phoenix is the new generation Service Software. It has been designed to meet the chal-
lenges in servicing modern cellular phone technology.
The Phoenix program has been built using component architecture. This means that the
actual program is small and most of the program's functionality is divided into dynami-
cally loaded modules (DLLs).
Supported Operating Systems
Windows 98, 2000, ME and NT 4.0 (SP4).
Hardware requirements for using Phoenix
Minimum:
Processor 233 MHz, RAM memory 64 MB, Disk space 50-100 MB.
Recommended for Windows 2000:
Processor 700 MHz, RAM memory 512 MB, Disk space 50-100 MB.
Introduction
This section briefly describes how to install the Phoenix software and includes some
basic information on how to use the program. For more detailed information, please refer
to Phoenix's Help -files. Each feature in Phoenix has its own Help function, which can
be activated while running the program.
Press the F1 key or the feature's Help-button to activate a Help -file.
Installing Phoenix
1. Download the latest release. Please contact your regional After Market Services point
for information on where to download the latest release.
Download and read the release notes, which have useful information on the software
version you are using.
2. Download the latest data packages for the products you will be using.
3. Before you start installing the program, check that
- the dongle is attached to parallel port. Contact your supervisor in order to obtain a
suitable dongle.
- you have administrator rights (Windows 2000 or NT only). This is required in order
to be able to install Phoenix.
4. Install Phoenix by executing the Phoenix installation package and follow the instruc-
tions on the screen.
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-5
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Initially the setup files are extracted into the file system.
Note: If the setup files are already extracted (left in the file system from previous installa-
tion) "Overwrite Protection" dialog appears. Always click "Yes to All" to overwrite the exist-
ing setup files.
5. The installation checks that the latest supported dongle driver version is installed. The
dongle driver is installed if there is no previous installation of the dongle driver or if the
installed dongle driver is older than the latest supported version.
Note: If the dongle driver is installed during installation, you need to reboot your PC and
restart the installation after reboot.
Program files are stored under " C:\Program Files\Nokia\Phoenix" (default).
6. Install the data package by executing the installation package and follow the instruc-
tions on the screen.
The data packages will create product specific directories under the installation direc-
tory.
Data files are stored under " C:\Program Files\Nokia\Phoenix" (default).
Uninstalling Phoenix
If you need to remove Phoenix Service Software from your computer:
1. Make sure that the dongle is attached (unregistration).
2. Go to the Control Panel and select Add/Remove Programs.
3. Select NHM-10 RELEASE for uninstallation and click Add/Remove.
4. Click OK to remove the application
You may have to reboot your PC after uninstallation.
Note: If you have different product packages installed, the components are uninstalled only if
they are not included in other product packages.
Data Packages
Data Packages (DP) is a name for a helpful feature in the Phoenix software. This type of
feature provides a flexible way of distributing and installing Phoenix and its data files.
All product-specific data is separated from the program code and installed separately.
This means that the installation is performed in at least two steps.
Each product will have its own Data Package (DP). The FPS-8 flashing equipment also has
its own package.
Page 3-6 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Starting a session
Concepts
In the Phoenix context, Product means the cellular phone attached to a PC. More specif-
ically, it is a particular type of phone.
Connection means the type of cable used to attach the phone to the port to which the
other end of the cable is attached.
Selecting a product
Many of Phoenix's features are product-specific. It is, therefore, mandatory to choose the
product you will be working on at the beginning of the session.
Select the menu item File - Choose Product. You will be presented with a list of available
products.
After the product selection, you will see an additional menu item on the main menu. If
you take a look at the available menu items, you will see that their number has
increased.
Selecting a connection
The connection defines the cable and the communications port that will be used when
connecting to the phone.
1. Active connections are listed in the toolbar's Connection pull-down menu. You should
make sure that the connection is correct before using the software. Change it, if neces-
sary.
In case the connection is the wrong, you need to create a new one.
2. Select Settings from the pull-down menu .
3. Select Add in the Connection List Dialog and in fill the relevant fields in the Connec-
tion setup dialog.
Phoenix environment
You can configure the program's main toolbar and the product or tool -specific options
to your liking.
You can control which toolbars are visible by selecting View and Toolbars from the pull-
down menu. The visible toolbars are marked with a check.
The rest of the options are product or tool -specific. The tool-specific options are set
using the associated toolbar.
Using components
When working with Phoenix, each task generally has its own component that will per-
form the task. The first thing, therefore, is to open the desired component.
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-7
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Opening a component means that you open a tool window within Phoenix. When this
window is opened, Phoenix also opens a toolbar for it and adds component-specific
menu items in the View menu.
Using profiles
A Profile is a useful feature in the software. Product, connection and currently open
components can be stored into a permanent storage (a disk file called profile, *.nmp) for
later retrieval.
Opening and saving profiles is done via menu commands found in the File menu. Select
Open Profile and Save Profile.
Since profiles are stored into a disk file with the user-defined name, there can be multi-
ple profiles for different repeated tasks.
SW update flashing setup
FPS-8 Flash setup
The following equipment is required for 3600/3620 (NHM-10) AMS SW update, when
connecting NHM-10 to PC with FPS-8:
Page 3-8 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Item Description Type Code
1 Docking station adapter MJF-31 (use with JBV-1) 0770478
1a Point of Sales flash loading adapter FLA-48 0770582
2 Power cable PCS-1 0730012
3 Power cable FLC-2 0730185
4 Modular cable XCS-4 0730178
5 Flash prommer box sales pack FPS-8 0080321
6 Printer cable AXP-8, incl in FPS-8 sales pack
7 D9