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FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection
(Based on Service Bulletin 2LV-0002-C291)
KDE PRODUCT ENGINEERING
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection
INDEX PAGE 2
This document was developed as a support document and in no way replaces any service manuals or bulletins we may otherwise produce Information contained in this document is
believed to be accurate at the date of publication but it is not guaranteed that such information is accurate at the date of receipt or will remain so in the future.
Please note the legal instructions on the last page!
Describtion & Cause Page 3
Corrective measures Page 4
Field Measure Page 6
Serial numbers of Affected Machine Page 7
Appendix Page 10
2 TASKalfa-XYZ Troubleshooting Guide
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 3
Description:
Although the paper have not been full on the top tray, the message "Top tray is full of
paper. Remove the paper" may be displayed.
Cause:
If strongly pressing with hand or the bundled items the actuator (302LV2814_) switching
the eject full sensor toward the exit frame side (Arrow A direction in the figure next page)
when packing the machine, the sponge (X) may be fallen between the ribs (Y). As a result,
the sensor light interruption of the actuator that overruns toward the eject frame side
may be out of the detectable range of the eject full sensor and the top tray paper full may
be mistakenly detected.
(Based on Service Bulletin 2LV-0002-C291)
3
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 4
Corrective measures:
The sponge (X) is changed to the PORON(R) parts for preventing the parts from falling between the ribs.
Eject section without the top cover assembly.
Actuator switching the eject full sensor.
Eject frame
Sensor light
A interruption
part of the
actuator.
Eject full
sensor
Sponge (X): Above is fallen between the ribs.
(Based on Service Bulletin 2LV-0002-C291)
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 5
(Based on Service Bulletin 2LV-0002-C291) Guide
TASKalfa-XYZ Troubleshooting
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 6
Field Measure:
When the above message is mistakenly displayed in the not-reworked machines at the sales
companies (KDA, KDE, etc.), please check whether the message is reset by lifting up the
actuator once. If it cannot be reset, please survey another cause.
If it can be reset by the above operation, please confirm the state of the sponge (X) after
detaching the top cover assembly. When the sponge is fallen between the ribs
(same as the above wrong state), please reaffix it to the PORON(R) parts (No.1) by the above
alignment.
(Based on Service Bulletin 2LV-0002-C291) Guide
6 TASKalfa-XYZ Troubleshooting
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 7
Serial numbers of Affected Machine:
(Based on Service Bulletin 2LV-0002-C291) Guide
TASKalfa-XYZ Troubleshooting
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 8
Serial numbers of Affected Machine:
(Based on Service Bulletin 2LV-0002-C291) Guide
TASKalfa-XYZ Troubleshooting
FS-4100DN, FS-4200DN, FS-4300DN
TROUBLESHOOTING GUIDE
Top tray paper full detection PAGE 9
Serial numbers of Affected Machine:
(Based on Service Bulletin 2LV-0002-C291) Guide
TASKalfa-XYZ Troubleshooting
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for the use of Kyocera Document Solutions authorized dealers. This information may not be published, reproduced,
sold, or copied in any media. This document contains published service bulletin information; it is to help you
troubleshoot specififc problems. Using the troubleshooting guide does not release you from your responsibility as
a technician to abide by the country laws and company regulations that you are already bound to.
We can not be held liable for any action on your part that is not strictly specified in this document.