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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F941
Date: May 18, 2007
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Model: DVD-5900
Subject: Countermeasure for a play back malfunction with particular DVD
Video Discs.
Symptom: 1) The unit generates block noise during the playback of particular
DVD Video Disc "Tora-san's Shattered Romance".
2) The output sound turns into noise when playing back the particular chapter on
a particular DVD Video Disc. (The chapter 7, title 2 of Neujahrskonzert New
year's concert 2005, wiener philharmoniker lorin maazel)
3) The reddish belt-like block noise appears during the playback of particular
DVD Video Disc. (Title: Split-away to a romance from the past)
Solution: Improved the DVD Video playback processing Back-end software.
MODIFICATION: (Upon refurbishment of the unit and/or claim) Record the Back-
end update file onto a blank CD-R separately and individually, and update the
Back-end on your customer's unit.
Note: