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SERVICE BULLETIN COPIER
Issued by Canon Europa N.V.



MODEL: PRINTING CONTROLLER No.: GP-GEN-023
(99OIPD0-B0023)
Date: 09.04.99


LOCATION: SYSTEM ASSEMBLY

SUBJECT: EURO PRINTING


OUTLINE

This document describes the print results of Canon's current products regarding Euro currency symbol
under Windows environment.


DETAILS

GP PDL Level* Update Plan*
Multi PDL Board-A1/B1, PCL 2 no further update plan
Printer Board-P2/P3
(Peerless PS/PCL) PS 2
Network Multi PDL Board- PCL 2 considering V2.0
D1, Network Printer
Board-E1 (Eiger) PS 2 (and 3)
Network Printer Board-F1 PS 2 (and 3) considering V2.0
(Whitney)
Network Multiple PDL PCL 1 (?) investigating
Printer Board-H1,
Network
Printer board-K1 (Erebus) PS 1 (?), 2 and 3


Level*

Level one is the best and should be final target. However, level Two (or level Three) is accepted as
current product.

PCL Environment
Level One Resident fonts should have Euro symbol, and it can be print through the printer
driver with default setting.
Level Two Euro symbol can be printed through the driver with different setting from the
default.

PS Environment
Level One Resident fonts should have Euro symbol on the printer, and it can be print
through the printer driver with default setting.
Level Two Euro symbol can be printed through the driver with different setting from the
default.
Level Three Adobe Euro font is printed with ATM environment.
COPIER -2- GP-GEN-023


Update Plan*

NO UPDATE PLAN, in case that there is an update plan, but it has no relation to euro symbol printing.

1. Purpose of the document
To make sure printing ability of each product, and to share the information on euro printing.

2. Background
2.1 Introduction of euro symbol
Euro currency is effective in European Union since January 1999, and character symbol is also
introduced. Computer software, hardware and fonts vendors including Microsoft are providing a
way to adapt to the new environment.

2.2 Customer's requirement
Introducing above currency and its symbol, there are more and more chance to use the symbol,
and the customer's expectation of print ability is getting stronger.

2.3 Product design
The original design of Canon's current product was not considered regarding the euro symbol
unfortunately, so Canon needs some action if necessary.

3. Test Method
3.1 Preperation
Office97 (Word97, Excel97, PowerPoint97) is used for this test.

3.2 Create documents
Create documents with text of Times New Roman, Arial, and Courier New, which are provided
as Euro patch font file from Microsoft.

3.3 Print documents
Print documents with default setting of the printer driver at first.
When we can not get correct print result, then try to change printer driver setting till getting the
correct print result.
Above three fonts and four styles (regular, bold, italic and bold italic) are all verified. But the
report shows only fonts name and not styles, because there is no difference of print result
among four styles.

4. Print Result
OK means getting correct print result with printer driver of default setting.
4.1 GP/FAX Controller
4.1.1 Multi PDL Board-A1/B1, Printer Board-P2/P3 4.01 (Peerless PS/PCL)
Printer Driver: V3.0 for Win95/98
V3.0a for Win NT4.0

PCL5e Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman F F F F F F F F F
Arial F F F F F F F F F
Courier New F F F F F F F F F

F- [Graphic] tab "TrueType Mode=Download as BitImage", then remove check mark
from "Use Printer TrueType".
COPIER -3- GP-GEN-023


Printer Driver: V1.0 for Win95/98 (Adobe PS4.1.1+CIS customize)
PDD for Win NT4.0 (MS Pscript4.0)

PS Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman A A A A A A OK OK OK
Arial A A A A A A OK OK OK
Courier New A A A A A A OK OK OK

A- [Fonts] tab specify check mark to "Always use TrueType fonts"

4.1.2 Network Multi PDL Printer Board-D1/Network Printer Board-E1 V1.21 (Eiger)
Printer Driver: V1.21 for Win95/98
V1.21 for Win NT4.0

PCL5e Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman D D D D D D D D D
Arial D D D D D D D D D
Courier New D D D D D D D D D

D- [Fonts] tab specify check mark to "Always use host font"

Printer Driver: V1.21 for Win95/98 (Adobe PS4.2.3+ customize)
V1.21 for Win NT4.0 (MS Pscript4.0)

PS Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman A X X A A A OK OK OK
Arial A X X A A A OK OK OK
Courier New A A A A A A OK OK OK

A- [Fonts] tab specify check mark to "Always use TrueType fonts"
X- Download New Euro Symbol Font from Adobe HomePage site and utilize ATM


4.1.3 Network Printer Board-F1 V1.01 (Whitney)
Printer Driver: V1.01 for Win95/98 (Adobe PS4.2.4+customize)
V1.01 for Win NT4.0 (MS Pscript 4.0)

PS Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman A X X A A A OK OK OK
Arial A X X A A A OK OK OK
Courier New A A A A A A OK OK OK

A- [Fonts] tab specify check mark to "Always use TrueType fonts"
X- Download New Euro Symbol Font from Adobe HomePage site and utilize ATM
COPIER -4- GP-GEN-023


4.1.4 Network Multi PDL Printer Board-H1/Network Printer Board-K1 V1.0 (Erebus)
Printer Driver: V4.00 for Win95/98
V4.00 for Win NT4.0

PCL5e Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman OK OK OK OK OK OK OK OK OK
Arial OK OK OK OK OK OK OK OK OK
Courier New OK OK OK OK OK OK OK OK OK

Printer Driver: V1.0 for Win95/98 (Adobe PS4.2.4+customize)
V1.0 for Win NT4.0 (MS Pscript 4.0)

PS Windows95 Windows98 Windows NT
Word Excel PP Word Excel PP Word Excel PP
Times New Roman A X X A A A OK OK OK
Arial A X X A A A OK OK OK
Courier New A A A A A A OK OK OK

A- [Fonts] tab specify check mark to "Always use TrueType fonts"
X- Download New Euro Symbol Font from Adobe HomePage site and utilize ATM


5. Others
5.1 ATM
We did the print test WITHOUT ATM basically. However, when there was no alternative to print
out correctly, we did the test WITH ATM as the last resort.

5.2 Macintosh
On MacOS 8.5.1 or later, some system fonts include Euro symbol. However, print result
depends on applications. The report does not include Mac environment print result.
In some cases, the user can print euro symbol with specifying Substitute Fonts OFF in
PostScript Options in Page Setup dialog box.

If you cannot print Euro in any case, including older MacOS, use Euro fonts from Adobe Home
Page. You can print it with ATM.