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Contents
1. ADJUSTMENT ITEMS ............................................................................................... 1-1
1.1 Error Codes .................................................................................................................... 1-1
1.1.1 Transmission/reception journal ............................................................................ 1-1
1.1.2 Error code list ...................................................................................................... 1-2
1.1.3 Status code list .................................................................................................... 1-5
1.1.4 Error message .................................................................................................... 1-6
1.2 Self-diagnosis Modes ...................................................................................................... 1-7
1.2.1 Adjust mode (05) ................................................................................................. 1-9
1.2.2 Function table ...................................................................................................... 1-11
1.2.3 Function test........................................................................................................ 1-86
1.2.4 MAINTENANCE .................................................................................................. 1-90
1.2.5 SERVICE LIST .................................................................................................... 1-98
1.2.6 Country code ....................................................................................................... 1-103
1.2.7 Printer Unit Adjustment ....................................................................................... 1-104
1.3 Remote Service .............................................................................................................. 1-109
1.3.1 RDC (Remote Diagnosis Configuration) Service ................................................. 1-109
1.3.2 Automatic Supplies Order .................................................................................... 1-112
2. TROUBLESHOOTING ............................................................................................... 2-1
2.1 Diagnosis Over Telephone .............................................................................................. 2-1
2.2 Recommended Flow Chart for Field Service .................................................................. 2-2
2.3 Recommended Flow Chart for Telephone Diagnosis ...................................................... 2-3
2.4 Fault Analysis Flow ......................................................................................................... 2-6
2.4.1 Self-diagnostic function ....................................................................................... 2-6
2.4.2 Before starting diagnosis ..................................................................................... 2-6
2.5 Fault Analysis ................................................................................................................. 2-7
2.5.1 Power-ON is not possible .................................................................................... 2-7
2.5.2 Document feed error for ADF/RADF .................................................................... 2-7
2.5.3 Recording paper feed error ................................................................................. 2-7
2.5.4 Poor print quality ................................................................................................. 2-7
2.5.5 Communication error ........................................................................................... 2-8
January 2001