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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F1196
Date: July 26, 2007
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Model: DVD-2930CI
Subject: A loud crackling noise on both analogue and digital outputs.
Symptom: Loud crackling noise on both analogue and digital sound output
during CD playback when HDMI connection to TV set is switched off (on TV input
selector) or TV set is turned off during this playback.
Solution: The firmware has been corrected.
MODIFICATION: Update the Back-end firmware. Record the Folder (including
the file) onto a blank CD-R, and update the firmware in the Back-end of your
customer's unit (upon claim).
1) Preparation of the CD-R for rewriting.
(1) Create the following folder on your PC and store the supplied program file into
the folder.