Text preview for : Tech_BF4_L2_ED06.pdf part of Alcatel BF4 Service Manual - pag. 50
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Edition 01 02 03 04 05 06
Modification Documentation creation-Draft Correction-Draft Correction-Draft Flow chart modification ,add of Hardware upgrading Add of TNF fault code +scenario and tolerance modifications on final test +IMEI sticker description modification+ new desassembly procedure Scenario and tolerance modifications on final test + new board exchange procedure
Date 29/06/2001 06/08/2001 30/08/2001 08/11/2001 08/02/2002 15/04/2002
Explanation of the modifications since the last edition
Improvement Tx measurements in final test Correction Tolerances modification from ± 3.5dBm to ± 5dBm Comments
FUNCTION: NAME DATE:
Author Pilot Reparation Centre Y.LOZAC'H
Approbation 1 Pilot Reparation Centre J.C.ALBRECHT
Approbation 2 Technical Assistance H.LEBLE
VISA:
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CONTENTS____________________________________________________________________________________
1)LEVEL 2 REPAIR PROCESS _____________________________________________________________ 3 2)LEVEL 3 REPAIR PROCESS _____________________________________________________________ 4 3) PRODUCT CONSTITUTION _____________________________________________________________ 5 4) PRETEST AND VISUAL INSPECTION ____________________________________________________ 6 5) SOFTWARE DOWNLOADING ___________________________________________________________ 7 6) RETEST ______________________________________________________________________________ 8 7) DISASSEMBLY OF THE PRODUCT ______________________________________________________ 9 8) HARDWARE UPGRADING 17 9) LEVEL 2 REPAIRS ____________________________________________________________________ 19 10) LEVEL 3 REPAIRS ___________________________________________________________________ 21 11) BOARD EXCHANGE _________________________________________________________________ 23 12) ASSEMBLY OF THE PRODUCT _______________________________________________________ 24 13) CONTRAST ADJUSTMENT ___________________________________________________________ 32 14) STICKERS __________________________________________________________________________ 34
14.1) Board sticker ____________________________________________________________________________ 34 14.2) Software Technical level sticker _____________________________________________________________ 35
15) FINAL TEST ________________________________________________________________________ 36
15.1 Functionnal test ___________________________________________________________________________ 36 15.2 Measurements : ___________________________________________________________________________ 36
16) FRONT SHELL ASSEMBLY ___________________________________________________________ 38 APPENDIX 1 ___________________________________________________________________________ 39 APPENDIX 2 ___________________________________________________________________________ 42 APPENDIX 3 ___________________________________________________________________________ 44 APPENDIX 4 ___________________________________________________________________________ 47 APPENDIX 5 ___________________________________________________________________________ 49
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1)LEVEL 2 REPAIR PROCESS
start Pretest + visual inspection
§4 §5 §14 §6
Software downloading Software technical level sticker Retest
NO
Product OK after retest?
YES
Disassembly
§7
NO
Hardware upgrading
§8
Front casing or frame core is damaged? YES Repair
Level 2 repair
§9
§9
NO
Board exchange ?
YES
Assembly
§12
Board exchange
§11
Board sticker is damaged ?
Complete sticker printing
§14 §12
Final test
Assembly YES Complete sticker printing
NOK
§14
Software downloading
§15
§5
Contrast Adjustment
NOK
Contrast Adjustment
§13
N0
§13
Final test
NOK NOK
Front Shell has been changed ? YES
§15
Final test
§15
Faulty Board sent back to factory
Front shell assembly
§16
Front shell §16 assembly
Front shell assembly
§16
end end
end
end
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2)LEVEL 3 REPAIR PROCESS
Pretest + visual inspection
§4 §5 §14 §6
Software downloading Software technical level sticker Retest
NO
Product OK after retest?
YES
Disassembly
§7
NO
Hardware upgrading
§8
Front casing or frame core is damaged? YES Repair
Level 3 repair
§10
§9
NO
Board exchange ?
YES
Assembly
§12
Board exchange
§11
Board sticker is damaged ?
Complete sticker printing
§14
Assembly YES
NOK
§12
Final test
§15
Complete sticker printing
§14
Software downloading
NOK
§5
Contrast Adjustment
Contrast Adjustment
§13
N0
§13
Final test
NOK NOK
Front Shell has been changed ? YES
§15
Final test
§15
Faulty Board sent back to factory
A5
Front shell assembly
§16
Front shell §16 assembly
Front shell assembly
§16
end end
end
end
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3) PRODUCT CONSTITUTION
KEYPAD
FRONT SHELL
BARE CAP
KEYFILM
FRONT CASING
FRAME CORE
BOARD
Liquid Cristal Display
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4) PRETEST AND VISUAL INSPECTION
a) b) Check the handset aspect . Humidity sticker : a humidity sticker is placed on the antenna. Check its state to decide if it is under or out of warranty.
Humidity sticker
Sticker of a good terminal
Sticker of a terminal dived in water This terminal is out of warranty
If the sticker is missing the product is out of warranty
c) d) e)
Insert a SIM card and check its right fitting. Insert a battery, plug a charger on the product , check the charging icon on the display, Switch on the handset and check every key of the keyboard including the navigation key ; check the display and keypad backlighting. Check the functionning of the vibrator through the menu My SetUp/Sound/Mode/Vibrator The vibrator must vibrate Make a phone call with a go/nogo tester using the same test program as a final test program .
f)
g)
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5) SOFTWARE DOWNLOADING
This software runs under WINDOWS NT with an ELIOS BENCH (see « Setting up of an ELIOS SYSTEM »on MDF server) 1) 2) 3) 4) 5) 6) Click on the icon : OTR BF4.exe Fill in the boxes (see « Use of an ELIOS bench » on MDF server) Click on : " LANCER LE LOT " Wait for the end of « Phase d'initialisation » Fill in the box « N°IMEI » with the IMEI number of the product A Green light is flashing on the position shown by the interface for downloading the product 7) Place the handset on this position 8) During the customization an Orange light is on 9) When the customization is OK a green light is ON *
* If a red light is ON and an error message appears (e.g : a fault code such as Z0xx) check the error message
in APPENDIX 1
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6) RETEST (*)
a) b) Insert a SIM card and check its right fitting Insert a battery, plug a charger on the product , check the charging icon on the display. Switch on the handset and check every key of the keyboard including the navigation key ; check the display and keypad backlighting. Check the functionning of the vibrator through the menu My SetUp/Sound/Mode/Vibrator The vibrator must vibrate. Make a phone call with a go/nogo tester using the same test program as a final test program .
c)
d)
e)
(*) Only the failure detected in pretest has to be checked in retest
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7)
DISASSEMBLY
OF THE
PRODUCT
Only the products that have a faulty retest must be opened
Tools required :
Ø Dynamometric key (tightening torque=0.120Nm) Ø Disassembly tool (ref : 17010575 ind B) Ø Plastic positioning tool (ref : 17010461) Ø Positioning tool for board (ref : 17010375) Ø Bare cap extractor (ref : 17010626)
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Printed cap dismantling
Use of the printed cap dismanting tool ref : 17.010.626
1
2
3
Put the edge of the tool on the printed cap
Slide the edge of the tool on the printed cap until it passed below
Lever up the tool to unstick the printed cap
In case of printed cap replacement only :
BE CAREFUL OF THE FRONT SHELL
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Front shell dismantling
use the front shell dismanting tool ref: 17.010.575 ind B
To be used after removing the bare
capwith specific tool
1
2
a
3
b b
place the a -irst lever: f bsecond
a
in Begin with bolt open position
a - Placehandse ontheprint a t b -lock it
4
5
6
unlock the handset and evacuate
Lever the tool one maintain with printwith the down hand;han the over d
the If necessar finish , evacuate front take shel y the l
off by hand
and
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Place the product on the plastic positionning tool REF : 17010461 Remove the keypad from the front casing . Remove the 6 screws as shown below :
4 2 6
3
5
1
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Disassemble the front casing from the frame core and the board
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Remove the keyfilm from the frame core .
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Disassemble the board from the frame core.
microphone
vibrator
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Disassemble the LCD from the board
Place the radio digital board on the positioning tool for BF4 board ( ref : 17010375)
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8)
HARDWARE UPGRADING
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Check the mold revision of the frame core located as shown below :
Example : Mold Revision 06
If the Mold revision is 06 , you have to change the frame core by a new one with a mold revision 07
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9)
LEVEL 2 REPAIRS
This describes the LEVEL 2 repairs that can be done without any diagnosys equipment
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Problem description Frame core Charging It is scratched or broken Bad or No Charge
Actions & Solutions If necessary change it Check the battery contact , if broken change the board Check the charge plug on the front casing , if necessary change it Check the battery contact , if broken change the board
Switch on with battery power Display failure
If there is no switch on
Check the LCD contacts on the board , if necessary Missing lines or columns change them or If necessary replace the LCD no display If necessary change board Check the LED of the backlighting If necessary change the LED If necessary change the board Check the contacts of the vibrator if necessary change vibrator(on frame core see picture page 14) Check the contacts on the board
Backlighting display backlighting does not work
Vibrator
the vibrator does not function
Keypad Audio problems
Check the key film No keypad and/or the keys don't work The track point does not Change TPA component work If necessary change the board Bad or no reception Check the contacts of the microphone if necessary change it(on frame core see picture page 14) Bad or no emission Check the contacts of the earpiece if necessary change it Handsfree problem Check the contacts on the board
In case the LEVEL 2 repairs do not solve the problems, or if the board is damaged, exchange the board.
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10)
LEVEL 3 REPAIRS
This describes the LEVEL 3 repairs that can be done without any diagnosys equipment
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Problem description
Frame core Charging
Actions & Solutions
Check the battery contacts , if broken,change J1200 Check the charge plug on the front casing , if necessary change it Check the SIM reader contacts if necesary remove E4 and change P900 Check the battery contact , if broken,change J1200
It is scratched or broken If necessary change it Bad or No Charge
SIM reader failure Switch on with battery power Display failure
" CHECK SIM " error
If there is no switch on
Check the LCD contacts on the board , if necessary Missing lines or columns change them or If necessary replace the LCD no display If necessary change board Check the LED of the backlighting If necessary change the LED If necessary change the board Check the contacts of the antenna Check the contacts onthe board Check the J1301, If necessary change it Check the contacts of the vibrator if necessary change the vibrator Check the contacts on the board key film S715 (track point)if necessary change it contacts of the microphone if necessary contacts of the earpiece if necessary contacts on the board
Backlighting display backlighting does not work the handset does not lock properly on the network or radio problems the vibrator does not function
Network
Vibrator
Keypad Audio problems
No keypad and/or Check the the keys don't work The track point does not work Check the Bad or no reception Check the change it Bad or no emission Check the change it Handsfree problem Check the
In case the LEVEL 3 repairs do not solve the problems, or if the board is damaged, exchange the board .
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11) BOARD EXCHANGE
In case the LEVEL 2 /LEVEL3 repair does not solve the failure , it is mandatory to change the board and apply the following process : 1) 2) 3) Print a copy of the IMEI sticker (1) placed on the faulty board and stick it on the swapped board . Let the previous IMEI sticker on the faulty board . Fill in the fault code sticker with the fault code,the short code and the Hardware Technical Level ( fault code sticker file : FC.lab see on MDF server)
NWK
40UA13
4)
Place the sticker on the faulty board as shown below :
NWK
40UA13
WARNING : The faulty board must follow the product till the end of the final test to confirm that the failure is really due to the board . 5) 6) 7)
8)
Place the faulty radiodigital board in the tray Stack only 15 trays maximum Place an empty tray on the top of the pile
}
See APPENDIX 5
Send the boards back to the factory using the mandatory packaging for trays .
Packaging for Trays ref : SAVBOXBF4
Do not forget to change the Board Short Code and the Hardware Technical level by the one indicated on the new board
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(1)
12) ASSEMBLY OF THE PRODUCT
Tools required : Dynamometric key (tightening torque = 0.120Nm) Plastic positionning tool (ref : 17010461) Ionize air gun or cold air blower
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If you have to change the frame core , place the antenna with round nose tweesers as shown below :
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1) Clip the display on the board 2) Insert the frame core in the plastic positionning tool, place the board in the frame core .
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Place the key film on the frame core , take care of the positioning pin guide. Blow the display .
!
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If the front casing has to be replaced , remove the protection with a round noze tweezers .
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Assemble the front casing with the frame core+ the board + the key film . Be aware of the positionning pin guide
!
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Place the 6 screws , respect the order of screwing as shown below :
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WARNING :
If you use the old front casing 1) Remove the old double face sticker (on the loudspeaker) 2) Place a double face sticker on the top of the front casing as shown below :
Do not install the new front shell now , it must be done after the final test if OK
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13) CONTRAST ADJUSTMENT
Tools required : - Cloning cable ref : 24003363 - Serial interface for BF4 ref : 24003364 - A full charged battery for BF4 The software for Contrast adjustment runs under Windows NT. Before using the software insert a battery in the interface ref : 24003364 Click on the icon , the following screen appears :
Place the product on the interface ref : 24003364
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1) 2) 3) 4) 5)
Click on « General » Click on « Allumage Produit » When the product is « ON » ,click on « General » and « Mise en service LGT » Wait for « Test en cours , Test terminé » in the « Message utilisateur » screen Click on « RHM » and « Contraste LCD »
The following screen appears :
6) Type CTRL /Enter on your computer keyboard 7) Adjust the contrast of the display with of your computer keyboard . 8) Memorise the adjustment by keying F1 9) Wait for « Memorisation terminée » in the « Message utilisateur » screen 10) Type « escape » 2 times 11) Click on « General » and « Mise hors service » 12) Take off the product from the interface 13) Go to 1) to adjust the contrast on another product To close the adjustment program, click on« General » and « Quitter »
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14) STICKERS 14.1) Board sticker
Find below the specification concerning the stickers for BF 4 products , the file associated is developped with the software CODESOFT and created on printer ZEBRA SPRITE 500 203dpi and ZEBRA Z4000 . The file name is : BF4.lab This sticker must be printed when the board is changed or when the sticker is damaged .
2 3 10 6 7 1 5 11 4 9 8
N°
On picture
Name
Orientation Height Type of caracters
Police / code
DATAMATRIX Code 0 6x6 Variable DATAMATRIX ratio 5 1 Product type 180 Variable « type » Helvetica BF4 2 Dealer 180 Text « type » Helvetica ALCATEL 3 180 Variable « type » Helvetica 4 BF41W-1AALFR1 Commercial Reference Date Code 180 Variable « type » Helvetica GLK 5 Software Technical level 180 Variable « type » Helvetica 125 6 Hardware Technical level 180 Variable « type » Helvetica 22 7 IMEI (number) 180 Variable « type » Helvetica 8 332290000000000 IMEI (bar code) 0 3.5 Variable 128 ratio 2 9 Board Short Code 0 3.5 Variable « type » Helvetica 40AB 10 Product origin 180 Variable « type » Helvetica MADE IN ... 11 Content of DATAMATRIX code : IMEI / industrial reference / hardware technical level / Software technical level / Commercial reference If the 2D bar code reader is not readable , you can enter the references manualy . For this use the file named BF4_SAV , enter the references in the fields and for the industrial reference type : 3DS-SAV BF 4 34/50 All rights reserved.Passing on and copying of this document, use and communication of its contents are not permitted without authorization ED 06 15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
14.2) Software Technical level sticker
In any case it is mandatory to upgrade the indication of the technical level on the handset as the software has been upgraded (unless the upgrade software is the same as the previous software). A sticker indicating the software technical level must be sticked on the board as shown below :
Example : Upgrade from 020 to 225
225
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15) FINAL TEST
The final test is divided into 2 parts : a functional part and a measurement part. 15.1 Functionnal test
During the functional test, the following points must be checked : · Cosmetic aspect of the handset, the Software Technical Level sticker state on the Board. · Switch on the handset · Welcome message (see " BF4 software documentation ") · The display and keypad backlighting · Functionning of all the keys (bip and display ) and the TPA positionning · Functionning of the vibrator (through the menu : My SetUp/Sound/Mode/Vibrator) · Plug of a charger : right position of the charger, display of the charge indicator
15.2 Measurements :
Final test interface ref : 24003365
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At least the following must be checked : Measurements Channels Power levels 9 9 9 5 5 5 5 5 5 5 5 5 5 9 Tol. min Tol. max Conditions
GSM
Connection Mobile Call base from mobile Power level measurements Power level measurements Peak Phase error measurements RMS Phase error measurements Frequency error measurements RX Level (BS power level : -60dBm) Power level measurements Peak Phase error measurements RMS Phase error measurements Frequency error measurements RX Level (BS power level : -60dBm) Audio test GSM Keyboard test
(1)
63* 5* 5* 5* 5* 5* 5* 5* 120* 120* 120* 120* 120* 70* -
None None 22 dBm 28 dBm 0° 0° -90 Hz 35 28 dBm 0° 0° -90 Hz 35 None 25 dBm 0° 0° -180 Hz 35 25 dBm 0° 0° -180 Hz 35 None None 25 dBm None None
None None 28 dBm 38 dBm 20° 6° +90 Hz 55 38 dBm 20° 6° +90 Hz 55 None 35 dBm 25° 8° +180 Hz 55 35 dBm 25° 8° +180 Hz 55 None None 35 dBm None None
Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas. Radiated meas.
DCS
Power level measurements Peak Phase error measurements RMS Phase error measurements Frequency error measurements RX Level (BS power level : -60dBm) Power level measurements Peak Phase error measurements RMS Phase error measurements Frequency error measurements RX Level (BS power level : -60dBm) Hang up Call mobile from base Power level measurements Audio test DCS Hang up 515* 515* 515* 515* 515* 880* 880* 880* 880* 880* 880* 700* 700* 700* 700* 0 0 0 0 0 0 0 0 0 0 0 9 0 0 9
* These values are given for indication , compatible low ,middle and high channels have to be found use : Software for Wavetek 4107S (BF products)V434 (see MDF server)
(1)
All the keys must be tested during a call except « C »
After the final test , it is mandatory to check the SMS key board functionning .
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16) FRONT SHELL ASSEMBLY
1 2
Take off the sticker protection on the front casing . Place the equipped front shell on the front casing : Place first, the inferior part of the front shell , take care of the positionning pin guide . In second stick the upper part of the front shell. Apply a pressure on the front shell to make sure of the good sticking . With an Ohm-meter check the good contact between the front shell and one of the shieldings on the board . Stick the equipped bare cap on the front shell
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APPENDIX 1
ERROR CODES FOR ELIOS BENCH
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Code Z01 Z02 Z03
Description Incoherent IMEI number
Explanation Action suggested Either the number does not correspond Check if the software has been updated with the data base Or the IMEI has not been saved in the Flash memory Send the mobile to a level 3 repair centre with the ELIOS fault code indicated. Check if the software has been updated Send to a level 3 repair centre with the ELIOS fault code indicated. Download the customisation again otherwise send the terminal to a level 3 repair centre with the ELIOS fault code indicated. Check the coherence between the flash and the HTL if OK then Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Check the interface with another handset Reset the bench and start again Reset the bench and start again Reset the bench and start again
Incoherent Hardware Technical level
Either the HTL does not correspond with the data base Or the HTL has not been saved in the Flash memory
Z05 Z06
Untimely retracted during downloading Unknown Flash type
Operator mistake ... Flash non authorised (can be 8Mb instead of 16Mb or something else ...) The communication with the Flash can not be done Flash checking is incorrect Either the mobile does not switch on Or the interface is damaged Elios card problem Elios card problem Elios card problem Not performed in repair centre. Not performed in repair centre. RAM access problem Elios card problem Elios card problem Elios card problem Flash failure Software installation problem
Z07 Z08 Z09
Flash Access impossible Checksum Calculus incorrect Problem of conversation with the mobile
Z10 Z11 Z12 Z13 Z14 Z15 Z16 Z17 Z18 Z20 Z21
PDC files error JPDC error Data's error during downloading Auto communication default Functional Test KO (operator input) LTO downloading problem Protocol error during conversation with the mobile Debug code for ELIOS card (Internal Software pb) Debug code for ELIOS card (mobile wrong initialised) Flash locked Error of Files Compatibility
Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Reset the bench and start again Reset the bench and start again Reset the bench and start again Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Reinstall the OTR software
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
Z22 Z23 Z24 Z27 Z28 Z29
Mapping file software version control error Mapping file SDM error Mapping file not found Short Code control error Mapping file not found IMEI distrainie lane error
Product software version not compatible Software database failure Software database failure Wrong product short code Software database failure Operator mistake ...
Send the mobile to a level 3 repair centre with the ELIOS fault code indicated Place the product in front of the right lane and download the customisation again
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
MANDATORY EQUIPMENT SUPPLIED BY FLEXTRONICS
· · · · · · · Plastic positionning tool (for assembly / disassembly) Plastic positionning tool for radiodigital board Final test kit (charger, 2 batteries ) Final test interface ELIOS equipment (bench and interfaces) Dongle (used for downloading and customisation) Stickers
MANDATORY EQUIPMENT NOT SUPPLIED BY FLEXTRONICS
PROCESS STEP EQUIPEMENT COMMENTS
PRETEST / RETEST / FINAL TEST GSM tester ( abling GSM, DCS, and EFR mode) SOFTWARE DOWNLOADING computer for ELIOS equipment Table cover and wristlet for ESD protection electrical or manual screw driver soldering iron (adjustable temperature) hot air soldering iron solder desoldering wick binocular multimeter Table cover and wristlet for ESD protection ionizing air gun or cold air blower Table cover and wristlet for ESD protection electrical or manual screw driver printer for stickers (2D bar code compatible) 2D bar code reader software for stickers printing
available . windows NT Workstation version 4 (NT4) . PCI connector . size of the ELIOS board : 150x100mm torque = 0,12Nm
DISASSEMBLY
LEVEL 2 REPAIR
ASSEMBLY
STICKER PRINTING
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
APPENDIX 3 EQUIPMENT FOR LEVEL 3 REPAIR CENTRE
BF 4 44/50 All rights reserved.Passing on and copying of this document, use and communication of its contents are not permitted without authorization
ED
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
MANDATORY EQUIPMENT SUPPLIED BY FLEXTRONICS
· · · · · · · Plastic positionning tool (for assembly / disassembly) Plastic positionning tool for radiodigital board Final test kit (charger, 2 batteries) Final test interface ELIOS equipment (bench and interfaces) Dongle (used for downloading and customisation) Stickers
MANDATORY EQUIPMENT NOT SUPPLIED BY FLEXTRONICS
PROCESS STEP EQUIPEMENT COMMENTS
PRETEST / RETEST / FINAL TEST GSM tester ( abling GSM, DCS, and EFR mode) SOFTWARE DOWNLOADING computer for ELIOS equipment
. pentium 200MHz with 64Mb RAM available . windows NT Workstation version 4 (NT4) . PCI connector . size of the ELIOS board : 150x100mm
DISASSEMBLY
LEVEL 3 REPAIR
ASSEMBLY
STICKER PRINTING
Table cover and wristlet for ESD protection electrical or manual screw driver torque = 0,12Nm Drying oven to dry boards and components before soldering hot air soldering machine (see specific list called "soldering") brazing fat and flux diffuser flux hot air soldering iron solder soldering iron (adjustable temperature) desoldering wick binocular multimeter Table cover and wristlet for ESD protection ionizing air gun or cold air blower Table cover and wristlet for ESD protection electrical or manual screw driver printer for stickers (2D bar code compatible) 2D bar code reader software for stickers printing
BF 4 45/50 All rights reserved.Passing on and copying of this document, use and communication of its contents are not permitted without authorization
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
REWORK SYSTEMS FOR AFTER SALES
INFRA-RED REWORK SYSTEM / FIRST CATEGORY : PDR LIGHTMASTER PRO */** DESOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS ADVISED SOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS ADVISED DESOLDERING OF : . SHIELDINGS . CONNECTORS POSSIBLE / NOT ADVISED SOLDERING OF : . SHIELDINGS . CONNECTORS POSSIBLE / NOT ADVISED
INFRA-RED REWORK SYSTEM / SECOND CATEGORY : PDR 1600 PDR 1500 DESOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS POSSIBLE / ALLOWED SOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS POSSIBLE / NOT ADVISED DESOLDERING OF : . SHIELDINGS . CONNECTORS POSSIBLE / NOT ADVISED SOLDERING OF : . SHIELDINGS . CONNECTORS POSSIBLE / NOT ADVISED
HOT AIR REWORK SYSTEM / FIRST CATEGORY : ZEVAC DRS24 ** OK INTERNATIONAL BGA3500 THERMOFLO TF2000 MARTIN-REWORK-SET EXPERT 07/AUTO-VISION-EXPERT-09 DESOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS POSSIBLE / ALLOWED SOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS POSSIBLE / ALLOWED DESOLDERING OF : . SHIELDINGS . CONNECTORS ADVISED SOLDERING OF : . SHIELDINGS . CONNECTORS ADVISED
HOT AIR REWORK SYSTEM / SECOND CATEGORY : THERMOFLO TF500/TF700 */** WELLER WQB 2000 ** ZEVAC DRS22 DESOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS POSSIBLE / ALLOWED SOLDERING OF : . BGA COMPONENTS .TQFP COMPONENTS WITH EXPOSED PADS IMPOSSIBLE / NOT ALLOWED DESOLDERING OF : . SHIELDINGS . CONNECTORS ADVISED SOLDERING OF : . SHIELDINGS . CONNECTORS ADVISED
Notas : * The softwares can be provided by Laval ** The equipment has been validated by Laval
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
APPENDIX 4 FAULT CODES
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
Code
AFF CLA ECL EST
FAULT CODES FOR HANDSET FAILURE DESCRIPTION Description Comments
Display failure Keyboard or TPA or lateral keys failure Lighting problem Cosmetic problems Mechanical failure No displaying, missing lines or columns When pressing a key , the feeling or the functionality is not OK On keyboard or display The handset is functional, but the end-user sends the phone back to after sales for aesthetic reasons (eg : defective housing at antenna connection, striped window) The handset is non functional because of an external broken mechanical part (eg :antenna broken , battery connector broken , rear connector damaged , Sim reader broken) The product requests "check SIM" but the SIM reader is not mechanically broken The functionality is not OK or the vibrator is very noisy .
MEC
SIM VIB
SIM reader failure
Integrated vibrator problem ECH Audio Bad audio in discrete mode or in integrated hands free, or in a car kit , or with a headset . RIN Ringing + key The ringing or beep sound is not OK beep failure DHO Date / Hour problems The product asks for the date after a switch off without taking off the battery (checked in repair centers with a dummy battery ) LOC Locked by customer The end user has programmed something in the menus and thinks the product is faulty (eg : product code, switch off after 10 minutes...) BAT Battery failure If the handset is functional and the battery is NOK (eg :short circuit on an element..) Concerns only the handsets coming back with their battery MST Switch On failure The handset does not switch ON, but the battery is OK CHB OTO NWK RFM Battery charge failure Stand-by Time problem Network error failure Radio measurement failure Auto switch off or Reset SIM Lock failure No Fault Found Corrosion problem TURN OFF The charge of the battery does not work correctly, but the battery is OK The end user complains about stand-by time problem, but the handset is functional Problem of RF connection in live network (name of the operator does not appear, or network icon blinks...) Concerns any measurements on a GSM tester
RST SLO NFF OXY TNF
If the end user complains about auto switch off or Reset, even if nothing can be seen in the repair process The product asks for " NETWORK KEY " when switched on Only if corrosion is the cause of the return in after sale. (corrosion on the rear connector or on one of the PCB) If the end user complains about auto switch off for good
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
APPENDIX 5
EXPEDITION OF FAULTY BOARDS TO THE FACTORY
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15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION
The faulty boards that have to be sent to the factory must have their fault code sticker
NWK
40UA13
NWK
Stack only 15 trays maximum
Place an empty tray on the top of the pile and send the faulty boards to the factory in the mandatory packaging for trays as shown below :
Packaging for Trays ref : SAVBOXBF4
BF 4 50/50 All rights reserved.Passing on and copying of this document, use and communication of its contents are not permitted without authorization ED 06 15/04/02 BF4 LEVEL 2 / LEVEL 3 REPAIR DOCUMENTATION