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Service Bulletin Ref. No. 2MC-0001 (B202)
July 11, 2011
Firmware Upgarde (Engine: Ver.002.001, Scanner: Ver.002.001)
Subject
FS-3540MFP_FS-3640MFP_v03.00.0010_(2011-07-11)
Model FS-3540MFP, FS-3640MFP
Topic
The firmware was upgraded as follows.
Content of Changes
CTL. FW
No. Item Details
1 Measures against the The gray background might appear when refilling toner. 566318 ENGINE
gray background The tolerance for gray background will be improved by regulating
amount of the toner refilled when the toner cartridge is installed after
[Replace toner] or [Low toner] appears.
2 Measures against The DP non-feed jam might occur in case that the timing switch to detect 564791 SCANNER
the DP non-feed jam the original was delayed due to its slippage. Therefore, the retrial time
(JAM9000) for the timing switch was changed.
Retrial time: 334msec 484msec
The following has been changed since this engine firmware. Please explain it to the users.
"The toner container which displayed once cannot be reused even if you reinstall it to the
machine. Please replace it with a new toner container."
Program No. Check Ver. Status Current Remark
SUM Date Ver.
ENGINE 2MC_1000.002.001 F709 002.001 2011/6/1 001.008 New upgrade
0
MAIN 2MC_2F00. 001.041 001.041 - - FS-3540MFP
MAIN 2MD_2F00. 001.041 001.041 FS-3640MFP
SCANER 2MC_1200.002.001 FBB1 002.001 2011/5/2 001.017 New upgrade
5
Optional language 2MC_81BR.001.004 001.004 - - For KMBR
BR
FAX BOOT/APL 2KX_5500.005.003 005.003 - FS-3640MFP
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the problem described above arises.
Also, please explain the users the content of above.
Serial Nos. of the Affected Machines: Scanner: From available timing in June 2011 production*
Engine: Planned from the May 2011 production*
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)