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ORDER NO. KMF0507891CE
Compact Plain Paper FAX with DECT
KX-FC238FX-T
Titanium Black version (for Eastern Europe)
© 2005 Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying and distribution is a violation of law.
KX-FC238FX-T
CONTENTS
Page
1 INTRODUCTION 1.1. ABOUT LEAD FREE SOLDER (PbF: Pb free) 1.2. SAFETY PRECAUTIONS 1.3. INSULATION RESISTANCE TEST 1.4. FOR SERVICE TECHNICIANS 1.5. BATTERY CAUTION 1.6. AC CAUTION 1.7. PERSONAL SAFETY PRECAUTIONS 1.8. SERVICE PRECAUTIONS 1.9. DISPOSAL CAUTIONS 2 FEATURES AND SPECIFICATIONS 2.1. FEATURES 2.2. OPTIONAL ACCESSORIES 2.3. SPECIFICATIONS 3 LOCATION 3.1. OVERVIEW 3.2. CONTROL PANEL 4 INSTALLATION 4.1. INSTALLATION SPACE 4.2. CONNECTIONS 4.3. BATTERY CHARGE 4.4. INSTALLING THE INK FILM 4.5. REPLACING THE INK FILM 4.6. INSTALLING THE PAPER TRAY 4.7. INSTALLING THE RECORDING PAPER 4.8. INSTALLING THE BATTERIES 4.9. REPLACING THE BATTERIES 4.10. SETTING YOUR LOGO 5 MAINTENANCE 4 4 6 6 6 6 7 7 8 9 10 10 10 11 12 12 13 15 15 16 16 17 19 19 19 21 21 22 24 24 5.2. GEAR SECTION 5.3. JAMS 5.4. CLEANING 6 DISASSEMBLY INSTRUCTIONS 6.1. DISASSEMBLY FLOWCHART 6.2. DISASSEMBLY PROCEDURE 7 TROUBLESHOOTING GUIDE 7.1. TROUBLESHOOTING SUMMARY 7.2. USER RECOVERABLE ERRORS 7.3. PROGRAMMING AND LISTS 7.4. TEST FUNCTIONS 7.5. REMOTE PROGRAMMING 7.6. THE EXAMPLE OF THE PRINTED LIST 7.7. TROUBLESHOOTING DETAILS 7.8. TROUBLESHOOTING BY SYMPTOM 7.9. THINGS TO DO AFTER REPLACING IC 7.10. RF SPECIFICATION 7.11. HOW TO CHECK THE HANDSET SPEAKER OR RECEIVER 7.12. FREQUENCY TABLE (MHz) 147 147 26 29 32 34 34 36 51 51 52 54 58 61 64 68 133 145 146 8 CIRCUIT OPERATIONS 8.1. CONNECTION DIAGRAM 8.2. GENERAL BLOCK DIAGRAM 8.3. CONTROL SECTION 8.4. FACSIMILE SECTION 8.5. SENSORS AND SWITCHES 8.6. MODEM SECTION 8.7. DESCRIPTION OF BLOCK DIAGRAM IN ANALOG SECTION 8.8. NCU SECTION 8.9. ITS (Integrated Telephone System) AND MONITOR SECTION 8.10. ATAS (Automatic Telephone Answering System) SECTION 8.11. OPERATION BOARD SECTION 8.12. LCD SECTION 8.13. POWER SUPPLY BOARD SECTION 8.14. CORDLESS SECTION (BASE UNIT) 8.15. CORDLESS SECTION (HANDSET) 8.16. CPU DATA (Cordless Base Board) 8.17. CPU DATA (Handset) 9 REFERENCE MATERIAL DATA 9.1. TERMINAL GUIDE OF THE ICs TRANSISTORS AND DIODES 9.2. HOW TO REPLACE THE FLAT PACKAGE IC 9.3. TEST CHART 10 FIXTURES AND TOOLS 11 CABINET, MECHANICAL AND ELECTRICAL PARTS LOCATION 11.1. GENERAL SECTION 11.2. OPERATION PANEL SECTION 11.3. UPPER CABINET SECTION 11.4. BACK COVER SECTION 11.5. LOWER CABINET / P.C.BOARD SECTION 11.6. GEAR BLOCK SECTION 11.7. HANDSET SECTION 11.8. SCREWS 12 ACCESSORIES AND PACKING MATERIALS 13 REPLACEMENT PARTS LIST 13.1. CABINET AND ELECTRICAL PARTS 13.2. DIGITAL BOARD PARTS 13.3. ANALOG BOARD PARTS 13.4. OPERATION BOARD PARTS 13.5. POWER SUPPLY BOARD PARTS 13.6. CORDLESS BASE BOARD PARTS 13.7. HANDSET BOARD PARTS 13.8. SENSOR BOARD PARTS 13.9. FIXTURES AND TOOLS 14 PRINTED CIRCUIT BOARD 14.1. DIGITAL BOARD (PCB1) 14.2. ANALOG BOARD (PCB2) 205 205 206 207 208 211 212 213 214 215 216 216 218 220 222 223 224 225 226 226 229 229 231 197 200 202 204 183 184 185 186 189 192 194 195 197 183 177 179
Page
148 148 149 151 160 167 170
5.1. MAINTENANCE ITEMS AND COMPONENT LOCATIONS
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14.3. OPERATION BOARD (PCB3) 14.4. POWER SUPPLY BOARD (PCB4) 14.5. CORDLESS BASE BOARD (PCB5) 14.6. HANDSET BOARD (PCB6) 14.7. SENSOR BOARD (PCB7) 15 FOR THE SCHEMATIC DIAGRAMS 16 SCHEMATIC DIAGRAM
233 234 235 236 237 238 240
16.1. DIGITAL BOARD (PCB1) 16.2. ANALOG BOARD (PCB2) 16.3. OPERATION BOARD (PCB3) 16.4. POWER SUPPLY BOARD (PCB4) 16.5. HANDSET BOARD (PCB6) 16.6. CORDLESS BASE BOARD (PCB5) 16.7. SENSOR BOARD (PCB7)
240 242 244 245 246 248 249
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KX-FC238FX-T
1 INTRODUCTION
1.1.
Note: In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that contains lead. We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn), Silver, (Ag), and Copper, (Cu). This model, and others like it, manufactured using lead free solder will have PbF stamped on the PCB. For service and repair work we suggest using the same type of solder although, with some precautions, standard Pb solder can also be used. Caution · PbF solder has a melting point that is 50° ~ 70° F, (30° ~ 40°C) higher than Pb solder. Please use a soldering iron with temperature control and adjust it to 700° ± 20° F, (370° ± 10°C). In case of using high temperature soldering iron, please be careful not to heat too long. · PbF solder will tend to splash if it is heated much higher than its melting point, approximately 1100°F, (600°C). · If you must use Pb solder on a PCB manufactured using PbF solder, remove as much of the original PbF solder as possible and be sure that any remaining is melted prior to applying the Pb solder. · When applying PbF solder to double layered boards, please check the component side for excess which may flow onto the opposite side (See figure, below).
ABOUT LEAD FREE SOLDER (PbF: Pb free)
1.1.1.
Suggested PbF Solder
There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper, (Sn+Ag+Cu), you can also use Tin and Copper, (Sn+Cu), or Tin, Zinc, and Bismuth, (Sn+Zn+Bi). Please check the manufac turer's specific instructions for the melting points of their products and any precautions for using their product with other materials. The following lead free (PbF) solder wire sizes are recommended for service of this product: 0.3mm, 0.6mm and 1.0mm.
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KX-FC238FX-T
1.1.2.
How to Recognize that Pb Free Solder is Used
P.C.Boards marked as "PbF" use Pb Free solder. (See the figure below.) (Example : Digital Board)
Note: The "PbF" marked may be found on different areas of the same P.C.Board, depending on manufacture date.
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KX-FC238FX-T
1.2.
SAFETY PRECAUTIONS
1. Before servicing, unplug the AC power cord to prevent an electric shock. 2. When replacing parts, use only the manufacturer´s recommended components. 3. Check the condition of the power cord. Replace if wear or damage is evident. 4. After servicing, be sure to restore the lead dress, insulation barriers, insulation papers, shields, etc. 5. Before returning the serviced equipment to the customer, be sure to perform the following insulation resistance test to prevent the customer from being exposed to shock hazards.
1.3.
INSULATION RESISTANCE TEST
1. Unplug the power cord and short the two prongs of the plug with a jumper wire. 2. Turn on the power switch. 3. Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metal cabinet part (screw heads, control shafts, bottom frame, etc.). Note: Some exposed parts may be isolated from the chassis by design. These will read infinity. 4. If the measurement is outside the specified limits, there is a possibility of a shock hazard.
1.4.
FOR SERVICE TECHNICIANS
ICs and LSIs are vulnerable to static electricity. When repairing, the following precautions will help prevent recurring malfunctions. 1. Cover the plastic part´s boxes with aluminum foil. 2. Ground the soldering irons. 3. Use a conductive mat on the worktable. 4. Do not touch the IC or LSI pins with bare fingers.
1.5.
CAUTION
BATTERY CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's Instructions. The lithium battery is a critical component (type No. CR2032). Please observe for the proper polarity and the exact location when replacing it and soldering the replacement lithium battery in.
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KX-FC238FX-T
1.6.
AC CAUTION
For safety, before closing the lower cabinet, please make sure of the following precautions. 1. The earth lead is fixed with the screw. 2. The AC connector is connected properly to power supply unit. 3. Wrap the earth lead around the core 3 times. 4. Wrap the AC lead around the core 3 times.
1.7.
1.7.1.
PERSONAL SAFETY PRECAUTIONS
Moving Sections of the Unit
Be careful not to let your hair, clothes, fingers, accessories, etc., become caught in any moving sections of the unit. The moving sections of the unit are the rollers and a gear. There is a separation roller and a document feed roller which are rotated by the document feed motor. A gear rotates the two rollers. Be careful not to touch them with your hands, especially when the unit is operating.
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1.7.2.
Live Electrical Sections
All the electrical sections of the unit supplied with AC power by the AC power cord are live. Never disassemble the unit for service with the AC power supply plugged in. CAUTION: AC voltage is supplied to the primary side of the power supply unit. Therefore, always unplug the AC power cord before disassembling for service.
1.8.
1.8.1.
SERVICE PRECAUTIONS
Precautions to Prevent Damage from Static Electricity
Electrical charges accumulate on a person. For instance, clothes rubbing together can damage electric elements or change their electrical characteristics. In order to prevent static electricity, touch a metallic part that is grounded to release the static electricity. Never touch the electrical sections such as the power supply unit, etc.
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1.9.
1.9.1.
DISPOSAL CAUTIONS
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point.Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
1.9.2.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
1.9.3.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
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KX-FC238FX-T
2 FEATURES AND SPECIFICATIONS
2.1.
General Please refer to WHEN YOU DON´T KNOW HOW TO OPERATE THE UNIT, USE THE HELP FUNCTION (P.51) to print below features. · Help function Display: - BASIC SETTINGS - PHONEBOOK - TAM OPERATION - FAX RECEIVING - COPIER - REPORTS · LCD (Liquid Crystal Display) readout Plain Paper Facsimile Machine · 8 second transmission speed * · A4, G3 compatible · Automatic document feeder (up to 10 sheets) · Quick scan · Resolution: Standard/Fine/Super fine/Photo (64 level) · Broadcast with Navigator · 30-sheet recording paper capacity (80 g/m ) · Automatic fax/phone switching * The 8 second speed is based upon the ITU-T No. 1 Test Chart on the condition that memory transmission is performed. Large Memory... Performed by DRAM Approx. 28 pages of memory reception Approx. 25 pages of memory transmission DECT Cordless · Fax activation from portable handset · 11 day battery life Digital Answering System · Voice Time / Day Stamp · 18-Minutes recording time · Voice pager call
2
FEATURES
Integrated Telephone System · On-hook dialing · Digital duplex speakerphone · Voice muting · Redialing function · Both the handset and base unit up to 300-Station telephone phone book in total. · Caller ID compatible Feature requires a subscription to caller identification services offered by certain local telephone companies for a tee. You and your caller(s) must be in areas that provide caller identification services, and compatible equipment must be used by both telephone companies. Feature not available when the unit is connected to a PBX system. Enhanced Copier Function · Multi-copy function (up to 30 copies) · Enlargement and reduction · Collate · 64-Level halftone
2.2.
OPTIONAL ACCESSORIES
Model No. Description Replacement Film*1 Rechargeable batteries Additional handset DECT repeater Specifications 35 m × 2 rolls (Each roll will print about 105 A4-sized pages.) 2 rechargeable nickel metal hydride (Ni-MH) batteries ---------------------------------------------------------------
KX-FA54E P03P KX-TCA121FX KX-A272
*1
We recommend that you buy a full-size replacement film for continuous use of your unit. Please use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.
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2.3.
2.3.1.
SPECIFICATIONS
Base Unit
Public Switched Telephone Network Max. 216 mm in width, Max. 600 mm in length 208 mm A4: 210 mm × 297 mm A4: 202 mm 64 g/m2 to 80 g/m2 Approx. 8 s/page (ECM-MMR)*2 Horizontal: 8 pels/mm Vertical: 3.85 lines/mm in standard resolution 7.7 lines/mm in fine/photo resolution 15.4 lines/mm in super fine resolution 64-level Contact Image Sensor Thermal Transfer on Plain Paper Modified Huffman (MH), Modified READ (MR), Modified Modified READ (MMR) 14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback 5--35°C, 20--80 % RH (Relative Humidity) Approx. height 128 mm × width 389 mm × depth 242 mm Approx. 3.4 kg Standby: Approx. 6.0 W Transmission: Approx. 16 W Reception: Approx. 50 W (When receiving a 20% black document) Copy: Approx. 50 W (When copying a 20% black document) Maximum: Approx. 130 W (When copying a 100% black document) 220V - 240V AC, 50/60 Hz Transmission: Approx. 25 pages Reception: Approx. 28 pages Approx. 18 minutes of recording time including greeting messages Approx. 10 pages (Based on the ITU-T No. 1 Test Chart in fine resolution.)
Any details given in these instructions are subject to change without notice.
Applicable Lines: Document Size: Effective Scanning Width: Recording Paper Size: Effective Printing Width: Recording Paper Weight: Transmission time*1: Scanning Density:
Photo resolution: Scanner Type: Printer Type: Data Compression System: Modem Speed: Operating Environment: Dimensions: Mass (Weight): Power Consumption:
Power Supply: Fax Memory Capacity*3: Voice Memory Capacity*4: Copy Memory Capacity:
*1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party's machine. *2 Transmission speed is based upon the ITU-T No. 1 Test Chart. (Refer to ITU-T No.1 Test Chart (P.202).) If the capability of the other party's machine is inferior to your unit, the transmission time may be longer. *3 If an error occurs during fax reception, such as a paper jam or if the recording paper runs out, the fax and subsequent faxes will be retained in memory. *4 Recording time may be reduced by the calling party´s background noise.
2.3.2.
Standard:
Handset
DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile) 120 Duplex Channels 1.88 GHz to 1.9 GHz TDMA (Time Division Multiple Access) 1,728 kHz 1,152 kbit/s GFSK Approx. 250 mW Up to 300 m outdoors, Up to 50 m indoors 5°C--40°C, 20 %--80 % RH (Relative Humidity) Approx. height 148 mm × width 48 mm × depth 32 mm Approx. 130 g
Number of channels: Frequency range: Duplex procedure: Channel spacing: Bit rate: Modulation: RF transmission power: Operating range: Operating environment: Dimensions: Mass (Weight):
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KX-FC238FX-T
3 LOCATION
3.1.
3.1.1.
OVERVIEW
Base Unit
(1) Microphone (2) Document guides (3) Paper tray (4) Metal recording paper guide (5) Recording paper entrance (6) Recording paper exit (7) Tension plate (8) Antenna (9) Front cover (10) Document entrance (11) Document exit (12) Speaker (13) Green button (Back cover release button) (14) Back cover
3.1.2.
Handset
(1) Speaker (2) Receiver (3) Microphone
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KX-FC238FX-T
3.2.
3.2.1.
CONTROL PANEL
Base Unit
(1) [MIC] (Microphone) · The built-in microphone. (2) [CALLER ID] · To use Caller ID features. (3) [LOCATOR] [HOLD] · To locate a handset. · To put a call on hold. (4) [ERASE] · To erase messages. (5) [PLAYBACK] · To play messages. (6) [MEMO] · To record a memo message. (7) [AUTO ANSWER] · To turn the auto answer setting ON/OFF. (8) [COPY] · To copy a document. (9) [FAX/START] [SET] · To start sending or receiving a fax. · To store a setting during programming. (10) [STOP] · To stop an operation or programming session. · To erase a character/number. Press and hold to erase all characters/numbers. (11) [HELP] · To print helpful information for quick reference. (12) [MENU] · To initiate or exit programming. (13) [GREETING/REC] · To record a greeting message.
(14) [NAVIGATOR] [VOLUME] · To adjust volume. · To search for a stored item. · To select features programming. (15) [GREETING/CHECK] · To check a greeting message. (16) [DIGITAL SP-PHONE] · For speakerphone operation. (17) [R] · To access special telephone services for transferring extension calls. (18) [REDIAL/PAUSE] · To redial the last number dialed from the base unit. · To insert a pause during dialing. (19) [MUTE] · To mute your voice to the other party during a conversation. Press again to resume the conversation. (20) [TONE] · To change from pulse to tone temporarily during dialling when your line has rotary pulse services. or feature settings during
· To navigate to the next operation.
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KX-FC238FX-T
3.2.2.
Handset
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KX-FC238FX-T
3.2.2.1.
Display Descriptions of the Handset
4 INSTALLATION
4.1. INSTALLATION SPACE
The space required to install the unit is shown below. The dimensions given are necessary for the unit to operate efficiently.
Display icons Various icons appear on the handset display to indicate the current status of the unit.
Note: · Avoid excessive heat or humidity. · Use the unit within the following ranges of temperature and humidity. · Ambient temperature: 5°C to 35°C · Relative humidity: 20% to 80% (without condensation) · Avoid direct sunlight. · Do not install near devices which contain magnets or generate magnetic fields. · Do not subject the unit to strong physical shock or vibration. · Keep the unit clean. Dust accumulation can prevent the unit from functioning properly. · To protect the unit from damage, hold both sides when you move it.
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KX-FC238FX-T
4.2.
CONNECTIONS
Important: · The unit will not function when there is a power failure. To make calls in emergency situations, you should connect a telephone that can function during a power failure to the telephone line. (1) Power cord · Connect to the power outlet (220V - 240V, 50/60 Hz). (2) Telephone line cord. · Connect to a single telephone line jack.
4.3.
BATTERY CHARGE
Place the handset on the cradle of the base unit for about 7 hours before initial use. When charging, the battery icon is shown as follows.
When the batteries are fully charged, the display.
remains on
Caution: · After connection, you must charge the batteries to make or answer calls with the handset. · When you operate this product, the power outlet should be near the product and easily accessible. · Be sure to use the telephone line cord included in this unit. · Do not extend the telephone line cord. Note: · If any other device is connected to the same telephone line, this unit may disturb the network condition of the device. · If you use the unit with a computer and your internet provider instructs you to install a filter ( ), please connect the telephone line cord as follows. Note: · Clean the handset charge contacts ( ) and the charger charge contacts ( ) with a soft, dry cloth once a month, otherwise the batteries may not charge properly. Clean more often if the unit is exposed to grease, dust or high humidity.
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KX-FC238FX-T
Battery strength You can confirm the battery strength on the handset display.
4.4.
INSTALLING THE INK FILM
1. Open the front cover by pulling up the center part.
Note: · If the handset is turned OFF, it will be turned ON automatically when it is placed on the base unit. · If flashes when you lift the handset off the base unit, charge the batteries at least 15 minutes. Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH Batteries (typical 700 mAh) 2. Release the back cover by pushing the green button ( ). · You can also release the back cover by pushing in the green lever ( ).
Note: · Actual battery performance depends on a combination of how often the handset is in use (talking) and how often it is not in use (standby). · Battery operating time may be shortened over time depending on usage conditions and ambient temperature. 3. Open the back cover.
4. Insert the front ink film roll by inserting its blue gear into the left slot of the unit ( ). Insert the rear ink film roll by inserting its white gear into the left slot of the unit ( ). · The ink film is safe to touch and will not rub off on your hands like carbon paper. · Make sure the blue gear ( installed as shown. ) and white gear ( ) are
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KX-FC238FX-T
Correct · The ink film is wrapped around the blue core ( least once. ) at
Incorrect · The ink film is not wrapped around the blue core ( ).
5. Turn the gear of the blue core ( ) in the direction of the arrow until the ink film is tight ( ).
· The ink film is reversed.
· The ink film is slack or creased.
6. Close the back cover securely by pushing down on the notched area at both ends ( ).
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7. Close the front cover securely.
4.6.
INSTALLING THE PAPER TRAY
) into the slots on the
Insert the tabs on the paper tray ( back of the unit ( ).
4.5.
REPLACING THE INK FILM
To ensure that the unit operates properly, we recommend the use of Panasonic replacement film. (Refer to OPTIONAL ACCESSORIES (P.10).) · We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. 1. Open the covers. (See steps 1 to 3 on INSTALLING THE INK FILM (P.17).) 2. Remove the used core ( ) and used ink film( ).
4.7.
INSTALLING THE RECORDING PAPER
The unit can hold up to 30 sheets of 80 g/m2 paper. 1. Pull the tension plate forward ( ).
3. Remove the stoppers ( film ( ).
) and tags (
) from the new ink
4. Insert the ink film and close the covers. (See steps 4 to 7 on INSTALLING THE INK FILM (P.17).)
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KX-FC238FX-T
2. Fan the paper to prevent paper jams.
· If the paper is not inserted correctly, readjust the paper, or the paper may jam.
Documents you can send 3. Insert the paper, print-side down ( ).
4. Push the tension plate back (
).
Document weight · Single sheet: 45 g/m2 to 90 g/m2 · Multiple sheets: 60 g/m2 to 80 g/m2
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Note: · Remove chips, staples or other similar fasteners. · Do not send the following types of documents. (Make a copy of the document and send the copy.) -- Chemically treated paper such as carbon or carbonless duplicating paper -- Electrostatically charged paper -- Badly curled, creased or torn paper -- Paper with a coated surface -- Paper with a faint image -- Paper with printing on the opposite side that can be seen through the other side, such as newsprint · Check that ink, paste or correction fluid has dried completely. · To transmit a document with a width of less than 210 mm, we recommend using a copy machine to copy the original document onto A4 or letter-sized paper, then transmitting the copied document.
4.9.
REPLACING THE BATTERIES
If flashes even after the handset batteries have been charged for 7 hours, the batteries must be replaced. We recommend the used of Panasonic batteries. See page OPTIONAL ACCESSORIES (P.10). Important: · Use only rechargeable batteries. If you install nonrechargeable batteries and start charging, the batteries may leak electrolyte. · Do not mix old and new batteries. 1. Press the notch on the handset cover firmly and slide it in the direction of the arrow.
4.8.
INSTALLING THE BATTERIES
) terminal first.
1. Insert the batteries negative (
2. Remove the old batteries positive ( ) terminal first and install the new ones. (See INSTALLING THE BATTERIES ( P.21)).
2. Close the handset cover.
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4.10. SETTING YOUR LOGO
Your logo will be printed on the top of each page sent from your unit. The logo can be your name or the name of your company.
To select characters with the base unit dial keypad
1. Press [MENU].
2. Press [
] or [
] repeatedly to display the following.
3. Press [SET]. · The cursor ( ) will appear on the display.
4. Enter your logo, up to 30 characters. See the following character table below for details. 5. Press [SET]. · The next feature will be displayed. 6. Press [MENU]. Note: To enter another character that is located on the same dial key, press [ ] to move the cursor to the next space. To enter your logo Example: "BILL" 1. Press [2] 2 times.
2. Press [4] 3 times.
3. Press [5] 3 times.
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4. Press [ ] to move the cursor to the next space and press [5] 3 times.
To change uppercase or lowercase letters Pressing the [ ] button will change to uppercase or lowercase letters alternately. 1. Press [2] 2 times.
2. Press [4] 3 times.
3. Press [
].
4. Press [5] 3 times.
To correct a mistake Press [ ] or [ ] to move the cursor to the incorrect character , and make the correction. To delete a character Press [ ] or [ ] to move the cursor to the character you want to delete and press [STOP]. · To erase all characters, press and hold [STOP]. To insert a character 1. Press [ ] or [ ] to move the cursor to the position to the right of where you want to insert the character. 2. Press [MUTE] to insert a space and enter the character. To select characters using [ + ] or [--] Instead of pressing the dial keys, you can select characters using [ + ] or [--]. 1. Press [--] repeatedly to display the desired character. Characters will be displayed in the following order: (1) Uppercase letters (2) Number (3) Symbol (4) Lowercase letters · If you press [ + ], the order will be reversed. 2. Press [ ] to insert the character. 3. Return to step 1 to enter the next character.
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5 MAINTENANCE
5.1.
5.1.1.
MAINTENANCE ITEMS AND COMPONENT LOCATIONS
Outline
5. Equipment repairs Repair or replace the defective parts and take appropriate measures at this stage to ensure that the problem will not recur 6. Confirm normal operation of the equipment After completing the repairs, conduct copying, self testing and communication testing to confirm that the equipment operates normally. 7. Record keeping Make a record of the measures taken to rectify the problem for future reference.
MAINTENANCE AND REPAIRS ARE PERFORMED USING THE FOLLOWING STEPS. 1. Periodic maintenance Inspect the equipment periodically and if necessary, clean any contaminated parts. 2. Check for breakdowns Look for problems and consider how they arose. If the equipment can be still used, perform copying, self testing or communication testing. 3. Check equipment Perform copying, self testing and communication testing to determine if the problem originates from the transmitter, receiver or the telephone line. 4. Determine causes Determine the causes of the equipment problem by troubleshooting.
5.1.2.
Maintenance Check Items/Component Locations
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5.1.2.1.
NO. 1 2 3
Maintenance List
CHECK Remove any foreign matter such as paper. If the roller is dirty, clean it with a damp cloth then dry thoroughly. If the platen is dirty, clean it with a damp cloth then dry thoroughly. Remove the paper and film cartridge before cleaning. If the thermal head is dirty, clean the printing surface with a cloth moistened with denatured alcohol (alcohol without water), then dry thoroughly. Paper top sensor (SW202), Film end/Cover open switch (SW501), Document top switch (SW351), Document set sensor (PS301), Film detection switch (SW501). Confirm the operation of the sensors. If the glass is dirty, clean them with a dry soft cloth. REMARKS -- Refer to Document Feeder / Scanner glass Cleaning (P.32). --
OPERATION Document Path Rollers Platen Roller
4
Thermal Head
Refer to Thermal Head Cleaning(P.33).
5
Sensors
See Maintenance Check Items/Component Locations(P.24) and How to Remove the Digital, Analog and Sensor Boards (P.43). Refer to Document Feeder / Scanner glass Cleaning (P.32). --
6 7
Glass
Abnormal, wear and tear Replace the part. Check if the screws are tight on all or loose parts parts.
5.1.2.2.
No. 1 2 3 4 5 6
Maintenance Cycle
Item Cleaning Cycle 3 months 3 months 3 months 3 months 3 months 3 months 7 7 7 7 7 7 Replacement Cycle Procedure years* (31,500 documents) Refer to How to Remove the Gear Block and Separation Roller (P.45). years (31,500 documents) Refer to Document Feeder / Scanner glass Cleaning (P.32). years (31,500 documents) Refer to DISASSEMBLY INSTRUCTIONS(P.34). years (31,500 documents) Refer to How to Remove the Thermal Head(P.39). years (31,500 documents) Refer to How to Remove the Back Cover(P.40). years (31,500 documents) Refer to How to Remove the Platen Roller(P.40).
Separation Roller (Ref. No. 169) Separation Rubber (Ref. No. 16) Feed Rollers (Ref. No. 21, 59, 83) Thermal Head (Ref. No. 44) Platen Roller (Ref. No. 90) Pickup Roller (Ref. No. 133)
* These values are standard and may vary depending on usage conditions.
25
KX-FC238FX-T
5.2.
5.2.1.
GEAR SECTION
Gear Operation
Once a mode is selected, the Drive Motor Gear rotates clockwise (CW) and then the controlling positions of Swing Gears determine which gears convey their drive power in each mode. See "Sensor Location" in SENSORS AND SWITCHES (P.167).
26
KX-FC238FX-T
5.2.1.1.
Transmit Mode
The TX Motor rotate CCW (counterclockwise) and conveys its power to the Document Separation Roller Gear and Document Exit Roller Gear.
Fig. A: Transmit mode
5.2.1.2.
Paper Pickup and Paper Exit Mode
The RX Motor rotate CCW and swing Gear engages Pickup_1 Gear, and conveys its power to the Pickup Roller Gear. The Swing Gear engages Exit Idler Gears, and conveys its power to the Exit Roller Gear.
Fig. B: Paper Pickup / Paper Exit mode
27
KX-FC238FX-T
5.2.1.3.
Print Mode
The RX Motor rotate CW and Swing Gear engages Platen_2 Gear, and conveyers its power to Platen Roller Gear and Ink Film Driver Gear. The Swing Gear engages Exit Idler Gears, and conveys its power to the Exit Roller Gear.
Fig. C: Print mode
5.2.1.4.
Copy Mode
RX side: Paper Pickup mode Print mode Paper Exit mode. TX side: Transmit mode.
28
KX-FC238FX-T
5.3.
5.3.1. 5.3.1.1.
JAMS
Recording Paper Jams When the recording paper has jammed in the unit
3. Open the back cover.
The base unit display will show the following.
1. Open the front cover by pulling up the center part.
4. Remove the jammed recording paper (
).
2. Release the back cover by pushing the green button (
).
· You can also release the back cover by pushing in the green lever ( ).
29
KX-FC238FX-T
5. Turn the gear of the blue core ( ) in the direction of the arrow until the ink film is tight ( ).
· The ink film is reversed.
· The ink film is slack or creased.
6. Close the back cover securely by pushing down on the notched area at both ends ( ).
Correct · The ink film is wrapped around the blue core ( least once. ) at
7. Close the front cover securely.
Incorrect · The ink film is not wrapped around the blue core ( ).
30
KX-FC238FX-T
5.3.2.
8. Remove the recording paper and straighten. Pull the tension plate forward ( ) and insert the paper. Then push the tension plate back.
Document Jams - sending
1. Open the front cover by pulling up the center part. Remove the jammed document carefully ( ).
2. Close the front cover securely.
5.3.1.2.
When the recording paper was not fed into the unit properly
The base unit display will show the following.
Remove the recording paper and straighten. Pull the tension plate forward ( ) and insert the paper. Push the tension plate back, then press [ START] to clear the message. Note: Do not pull out the jammed paper forcibly before opening the front cover.
31
KX-FC238FX-T
5.4.
5.4.1.
CLEANING
Document Feeder / Scanner glass Cleaning
4. Close the front cover securely.
Clean the document feeder/scanner glass when: -- Documents frequently misfeed. -- Smudges or black/white lines appear on the original document when sending or copying. 1. Disconnect the power cord and the telephone line cord. 2. Open the front cover by pulling up the center part.
5. Connect the power cord and the telephone line cord.
3. Clean the document feeder rollers ( ) and rubber flap ( ) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the scanner glass ( ) with a soft, dry cloth. Caution: · Do not use paper products, such as paper towels or tissues.
32
KX-FC238FX-T
5.4.2.
Thermal Head Cleaning
5. Remove the ink film ( ).
If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. 1. Disconnect the power cord and the telephone line cord. 2. Open the front cover by pulling up the center part.
6. Clean the thermal head ( ) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: · To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.
3. Release the back cover by pushing the green button (
).
· You can also release the back cover by pushing in the green lever ( ).
7. Reinstall the ink film and close the covers (see steps 4 to 7 on INSTALLING THE INK FILM (P.17)). 8. Connect the power cord and the telephone line cord.
4. Open the back cover.
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KX-FC238FX-T
6 DISASSEMBLY INSTRUCTIONS
Before disassembling, remove the ink film.
6.1.
6.1.1.
DISASSEMBLY FLOWCHART
Upper Cabinet Section
CROSS REFERENCE: A-1: How to Remove the Paper Tray (P.36) A-2: How to Remove the Operation Panel Block(P.36) A-3: How to Remove the Operation Board and LCD(P.37) A-4: How to Remove the Image Sensor (CIS)(P.38) A-5: How to Remove the Thermal Head(P.39) A-6: How to Remove the Back Cover(P.40) A-7: How to Remove the Platen Roller(P.40) A-8: How to Remove the Pickup Roller and Antenna(P.41) A-9: How to Remove the Cordless Base Board(P.42) B-1: How to Remove the Bottom Frame(P.42) B-2: How to Remove the Digital, Analog and Sensor Boards(P.43)
34
KX-FC238FX-T
6.1.2.
Lower Cabinet Section
CROSS REFERENCE: A-1: How to Remove the Paper Tray (P.36) B-1: How to Remove the Bottom Frame(P.42) B-2: How to Remove the Digital, Analog and Sensor Boards(P.43) B-3: How to Remove the Power Supply Board and AC Inlet(P.44) B-4: How to Remove the Gear Block and Separation Roller(P.45) B-5: How to Remove the Gears, Motors and Arms of the Gear Block(P.46)
6.1.3.
Portable Handset Section
CROSS REFERENCE: C-1: How to Remove the Handset Board and LCD(P.49)
35
KX-FC238FX-T
6.2.
6.2.1.
DISASSEMBLY PROCEDURE
How to Remove the Paper Tray
6.2.2.
How to Remove the Operation Panel Block
36
KX-FC238FX-T
6.2.3.
How to Remove the Operation Board and LCD
37
KX-FC238FX-T
6.2.4.
How to Remove the Image Sensor (CIS)
38
KX-FC238FX-T
6.2.5.
How to Remove the Thermal Head
39
KX-FC238FX-T
6.2.6.
How to Remove the Back Cover
6.2.7.
How to Remove the Platen Roller
40
KX-FC238FX-T
6.2.8.
How to Remove the Pickup Roller and Antenna
41
KX-FC238FX-T
6.2.9.
How to Remove the Cordless Base Board
6.2.10. How to Remove the Bottom Frame
42
KX-FC238FX-T
6.2.11. How to Remove the Digital, Analog and Sensor Boards
43
KX-FC238FX-T
6.2.12. How to Remove the Power Supply Board and AC Inlet
44
KX-FC238FX-T
6.2.13. How to Remove the Gear Block and Separation Roller
45
KX-FC238FX-T
6.2.14. How to Remove the Gears, Motors and Arms of the Gear Block
46
KX-FC238FX-T
6.2.15. Installation Position of the Lead Wires
47
KX-FC238FX-T
48
KX-FC238FX-T
6.2.16. How to Remove the Handset Board and LCD
49
KX-FC238FX-T
6.2.16.1. How to Replace the Handset LCD
50
KX-FC238FX-T
7 TROUBLESHOOTING GUIDE
7.1.
7.1.1. 7.1.2.
TROUBLESHOOTING SUMMARY
TROUBLESHOOTING PRECAUTIONS
After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions.
1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack. 2. Before troubleshooting, first check that the connectors and cables are connected correctly (not loose). If the problem occurs randomly, check it very carefully. 3. When connecting the AC power cord with the unit case and checking the operation, exercise utmost care when handling electric parts in order to avoid electric shocks and short-circuits. 4. After troubleshooting, double check that you have not forgotten any connectors, left any loose screws, etc. 5. Always test to verify that the unit is working normally.
7.1.3.
WHEN YOU DON´T KNOW HOW TO OPERATE THE UNIT, USE THE HELP FUNCTION
· How to use: 1. press [HELP]. 2. press or repeatedly to display the desired item. 3. press [SET]. - The selected item will be printed.
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KX-FC238FX-T
7.2.
USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display. The explanations given in the [ ] are for servicemen only.
· There is something wrong with the unit. [This error is displayed when the thermal head does not warm up. Check the thermistor on the thermal head and connector lead.] · The back cover is open. Close it.
· The document was not fed into the unit properly. Reinsert the document. If misfeeding occurs frequently, clean the document feeder rollers and try again. (Refer to Document Feeder / Scanner glass Cleaning (P.32).) · Attempted to send a document longer than 600 mm. Press [STOP] to remove the document. Divide the document into two or more sheets and try again. [Alternately, turn off service code #559 to enable sending of documents longer than 600 mm] (Refer to Service Function Table (P.55).)
· The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see Base Unit (P.11).
· The memory is full of received documents due to a lack of recording paper, a lack of ink film or a recording paper jam. Install paper, install ink film or clear the jammed paper. (Refer to (P.19), INSTALLING THE INK FILM (P.17) and Recording Paper Jams (P.29).) · When performing memory transmission, the document being stored exceeded the memory capacity of the unit. Send the entire document manually.
· The ink film is empty. Replace the ink film with a new one. (Refer to REPLACING THE INK FILM (P.19).) · The ink film is not installed Install it. (Refer to INSTALLING THE INK FILM (P.17).) · The ink film is slack or creased. Tighten it. (Refer to step 5 on INSTALLING THE INK FILM (P.17).) · The ink film is empty. Replace the ink film with a new one. (Refer to REPLACING THE INK FILM (P.19).) · The ink film is slack. Tighten it (See step 5 on INSTALLING THE INK FILM (P.17).) and install again. · The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
· Memory (telephone numbers, parameters, etc.) has been erased. Re-program.
· The remaining ink film is low. Prepare a new ink film. · The recording paper is not installed or the unit has run out of paper. Install paper and [START] to clear the message. · The recording paper was not fed into the unit properly. (Refer to When the recording paper was not fed into the unit properly (P.31).) Reinstall paper and press [START] to clear the message. (Refer to INSTALLING THE RECORDING PAPER (P.19).) · The recording paper has jammed near the recording paper entrance. Clear the jammed paper and press [START] to clear the message. (Refer to Recording Paper Jams (P.29).) 52 (Refer to OPTIONAL ACCESSORIES (P.10).)
· When making a copy, the document being stored exceeded the memory capacity of the unit. Press [STOP] to clear the message. Divide the document into sections.
KX-FC238FX-T
· There is no memory available to record a voice message. Erase unnecessary messages. · The document is jammed. Remove the jammed document. (Refer to Document Jams - sending (P.31).) · There is something wrong with the unit's modem circuit. (Refer to code #554 on TEST FUNCTIONS (P.58).) · Press [STOP] to eject the jammed paper.
· A transmission error occurred. Try again. · The other party´s fax machine is busy or has run out of recording paper. Try again. · The unit is too hot. Stop using the unit for a while and let the unit cool down.
· .Please use genuine Panasonic replacement film. (Refer to OPTIONAL ACCESSORIES (P.10).) · The ink film is slack. Tighten it. Tighten it (See step 5 on INSTALLING THE INK FILM (P.17)). · The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
· A recording paper jam occurred. Clear the jammed paper. (Refer to Recording Paper Jams (P.29).)
· The unit is checking that there is no slack or crease on the ink film. Wait for a moment while the check is completed.
· There is no space to store new items in the base unit phonebook. Erase unnecessary items.
· The other party's fax machine does not support polling. Check with the other party.
· The other party´s fax machine is busy or has run out of recording paper. Try again.
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KX-FC238FX-T
7.3.
PROGRAMMING AND LISTS
The programming functions are used to program the various features and functions of the machine, and to test the machine. This facilitates communication between the user and the service man while programming the unit.
7.3.1.
Operation
There are 2 basic categories of programming functions, the User Mode and the Service Mode. The Service Mode is further broken down into the normal and special programs. The normal programs are those listed in the Operating Instructions and are available to the user. The special programs are only those listed here and not displayed to the user. In both the User and Service Modes, there are Set Functions and Test Functions. The Set Functions are used to program various features and functions, and the Test Functions are used to test the various functions. The Set Functions are accessed by entering their code, changing the appropriate value, then pressing the SET key. The Test Functions are accessed by entering their code and pressing the key listed on the menu. While programming, to cancel any entry, press the STOP key.
7.3.2.
Operation Flow
54
KX-FC238FX-T
7.3.3.
Code 501 502 510
Service Function Table
Function Pause time set Flash time VOX time Set Value X 100 msec X 10 ms 1: 8 sec 2: 6 sec 3: 4 sec 1:High 2:Low Effective Range 001~600 01~99 1~3 Default 30 60 2 Remarks ----------------------------
511
VOX sense
1, 2
1
514 520
Bell detection time CED frequency select
X 100 msec 1:2100 Hz 2:1100 Hz
1~9 1, 2
6 1
521
International mode select
1:ON 2:OFF
1, 2
1
522 523
Auto standby select Receive equalizer select
1:ON 2:OFF 1: 2: 3: 4: 1: 2: 3: 4: 1: 2: 3: 4: 5: 0 km 1.8 km 3.6 km 7.2 km 0 km 1.8 km 3.6 km 7.2 km 3 mm 4 mm 5 mm 6 mm 7 mm
1, 2 1~4
1 1
When the TAM (or EXT TAM) does not stop recording the ICM because noise is detected on the telephone line, change this setting to "LOW". ---------See Symptom/Countermeasure Table for long distance and international calls in The unit can copy, but cannot either transmit/receive long distance or international communications (P.89). See Symptom/Countermeasure Table for long distance and international calls in The unit can copy, but cannot either transmit/receive long distance or international communications (P.89). The resolution reverts to the default when transmission is complete. When the telephone station is far from the unit or reception cannot be performed correctly, adjust accordingly. When the telephone station is far from the unit or transmission cannot be performed correctly, adjust accordingly. If it is difficult to feed documents, raise the set value. If multi documents feed occurs, lower the set value.
524
Transmission equalizer select
1~4
1
544
Document feed position adjustment value set
1~5
3
550 551 552 553
Memory clear ROM check DTMF single tone test Monitor on FAX communication select Modem test Scan check Motor test LED test LCD test Document jam detection select KEY test ITS auto redial time set ITS auto redial line disconnection time set Remote turn-on ring number set TAM continuous tone detection FAX auto redial time set FAX auto redial time disconnection time set CNG transmit select
1:ON 2:OFF 1:OFF 2:PHASE B 3:ALL
1, 2 1~3
2 1
Refer to Memory Clear Specification (P.57). See TEST FUNCTIONS(P.58). See TEST FUNCTIONS(P.58). Sets whether to monitor the line signal with the unit´s speaker during FAX communication or not. See TEST FUNCTIONS(P.58). See TEST FUNCTIONS(P.58). See TEST FUNCTIONS(P.58). See TEST FUNCTIONS(P.58). See TEST FUNCTIONS(P.58). See Document Jams - sending(P.31). See TEST FUNCTIONS(P.58). Selects the number of times that ITS is redialed (not including the first dial). Sets the interval of ITS redialing. Sets the number of rings before the unit starts to operate TAM in the TEL mode. ON : Stops TAM operation when Dial tone, etc. are detected. Selects the number of redial times during FAX communication (not including the first dial). Sets the FAX redial interval during FAX communication. Lets you select the CNG output during FAX transmission. ALL: CNG is output at phase A. AUTO: CNG id output only when automatic dialing is performed. OFF: CNG id not output at phase A. Refer to Sometime There is a Transmit Problem(P.86). See Symptom/Countermeasure Table for long distance and international calls in The unit can copy, but cannot either transmit/receive long distance or international communications (P.89). Refer to Receive Problem(P.87) and The unit can copy, but cannot either transmit/receive long distance or international communications (P.89).
554 555 556 557 558 559 561 571 572 573 580 590 591 592
0
1:ON 2:OFF X number of times X second X number of rings 1:ON 2:OFF X number of times X second 1:OFF 2:ALL 3:AUTO
1, 2 00~99 001~999 01~99 1, 2 00~99 001~999 1~3
1 11 040 20 1 05 065 2
593
Time between CED and 300bps
1:75 msec 2:500 msec 3:1 sec
1~3
1
55
KX-FC238FX-T
Code 594
Function Overseas DIS detection select
Set Value 1:detects at the 1st time 2:detects at the 2st time
Effective Range 1, 2
Default 1
Remarks See Symptom/Countermeasure Table for long distance and international calls in The unit can copy, but cannot either transmit/receive long distance or international communications (P.89). Refer to Sometime There is a Transmit Problem(P.86) and The unit can copy, but cannot either transmit/receive long distance or international communications (P.89). ----------
595
Receive error limit check
596
Transmit level set
1: 5% 2: 10% 3: 15% 4: 20% X dBm
1~4
2
- 15~00
12
598
Receiving sensitivity
43= -43 dBm
20~48
40
599 710 717
ECM frame size Memory clear except History data Transmit speed selection
1: 256 byte 2: 64 byte 1:14400BPS 2:12000BPS 3:9600BPS 4:7200BPS 5:4800BPS 6:2400BPS 1:14400BPS 2:12000BPS 3:9600BPS 4:7200BPS 5:4800BPS 6:2400BPS 1:ON 2:OFF 1:ON 2:OFF X 100 msec 1:ON 2:OFF 1:10 2:20 3:30 1:35 2:55 sec sec sec sec sec
1, 2
1
Selects the FAX transmission level. Refer to Sometime There is a Transmit Problem (P.86)and Receive Problem (P.87). Used when there is an error problem. Refer to The unit can copy, but cannot either transmit/receive long distance or international communications(P.89). ---------Refer to Memory Clear Specification (P.57). Adjusts the speed to start training during FAX transmission. Refer to Sometime There is a Transmit Problem (P.86)and The unit can copy, but the transmission and reception image are incorrect(P.91). Adjusts the speed to start training during FAX reception. Refer to Receive Problem(P.87) and The unit can copy, but the transmission and reception image are incorrect (P.91).
1~6
1
718
Receive speed selection
1~6
1
722 731 732 745 763
Redial tone detect CPC mode AUTO disconnect cancel time Power ON film feed CNG detect time for friendly reception T1 timer
1, 2 1, 2 00~99 1, 2 1~3
1 1 08 1 3
Sets the tone detection mode after redialing. Sets the CPC signal detection mode from the converter. When the auto disconnect circuit operates and cuts the line. When the power is turned on, the film is wound to take up any slack. Selects the CNG detection tone of friendly reception.
771
1, 2
2
774 775 784 815 841 852 853 861
T4 timer Monitoring of message transfer Voice prompt test Sensor & Vox check Digital SP-phone check Print test pattern Top margin Paper size set
X 100 msec 1:ON 2:OFF
00~99 1, 2
00 2
874 875 880 881 882 961 962
DTMF ON time DTMF OFF time History list Journal 2 list Journal 3 list The time transmitting the false ring back tone The operator calling time
1: A4 2: LETTER 3: LEGAL X msec X msec
1~9 1~3
5 1
Sets a higher value when the response from the other party needs more time during FAX transmission. Effective only at the time of automatic transmission. It takes 35 seconds to transmit manually. Use this function when delay occurs in the line and communication (ex. Mobile comm) does not work well. If set to ON a message can be monitored from this unit´s SP-PHONE when transferring a message. You can hear the voice prompt from speaker after pressing "START" key. See TEST FUNCTIONS(P.58). See Digital Speakerphone(P.116). See TEST FUNCTIONS (P.58). -------------------
060~200 060~200
100 100
------------------See History (P.66). See Printout Example (P.104). See Printout Example (P.104). Set the time transmitting the false ring back tone to the line in TEL/FAX mode. Set the operator calling time through the speaker in TEL/Fax mode.
X sec X sec
01~10 05~30
05 13
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KX-FC238FX-T
7.3.4.
Memory Clear Specification
*1 Execute Service Mode #550 when you want to reset the all setting data keeping the user information. *2 Execute Service Mode #710 to clear the user information in case that Main Unit is recycled. Note: Please restart a power supply after clearing a memory.
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KX-FC238FX-T
7.4.
TEST FUNCTIONS
The codes listed below can be used to perform simple checks for some of the unit's functions. When complaints are received from customers, they provide an effective tool for identifying the locations and causes of malfunctions. To do this, you set the Service mode (Refer to Operation Flow (P.54).) first, then operate the below test items.
Test Mode Type of Mode Code Function Operation after code input "5" "5" "0" Refer to Memory Clear Specification (P.57). START "5" "5" "1" Indicates the version and checks the sum of the FLASH MEMORY. START "5" "5" "2" Outputs the DTMF as single tones. Used to check the frequencies of the individual DTMF tones. Refer to DTMF Single Tone Transmit Selection 1....ON (P.59). 2....OFF "5" "5" "4" Telephone line circuit is connected automatically, output the following signals on the circuit line. START 1) OFF 2)14400bps 3)12000bps 4) 9600bps(U17) 5)7200bps(U17) 6)9600bps 7)7200bps 8) 4800bps 9) 2400bps 10) 300bps 11) 2100Hz 12)1100Hz "5" "5" "5" Turns on the LEDs of the CIS and operates the read systems. START "5" "5" "6" Rotates the transmission and reception motor to check the operation of the motor. START 13: FAX TX / Reading memory 14: Document feed 23: Recording paper is fed 33: List / FAX RX print, pull back recording paper 43: Copy 05: Recording paper feed (Test a recording paper feeding operation by shifting from 23 to 33). Press [STOP] button to quit. All LEDs above the operation panel board flash on and off, or are illuminated. Checks the LCD indication. Illuminates all the dots to check if they are normal. Checks the button operation. Indicates the button code on the LCD while the button is pressed. Refer to Button Code Table (P.59). Refer to Memory Clear Specification (P.57). You can hear the voice prompt from speaker after pressing "START" key. If you enter this mode and operate sensor levers with your hands, the LCD display of the related sensor (or switch) turns ON / OFF. Also, when copying a document, the related sensor will turn ON / OFF. (Do, Sn, Co, Pt, Vx) For each sensor's operation, refer to SENSORS AND SWITCHES(P.167). Do Sn Co Pt Vx : LCD DISPLAY
MEMORY CLEAR FLASH CHECK MEMORY
Service Mode Service Mode Service Mode
DTMF SINGLE TEST
MODEM TEST
Service Mode
SCAN CHECK MOTOR TEST
Service Mode Service Mode
LED CHECK LCD CHECK KEY CHECK
Service Mode Service Mode Service Mode
"5" "5" "7" START "5" "5" "8" START "5" "6" "1" START (any key) "7" "1" "0" START "7" "8" "4" START "8" "1" "5" START
MEMORY CLEAR (except History data) VOICE PROMPT TEST SENSOR CHECK & VOX CHECK
Service Mode Service Mode Service Mode
Do: Document set sensor
:Paper inserted. Turns on when a document is inserted.
Sn: Read position sensor.
:At the read position, turns on when the front cover is opened and the sensor lever is pressed directory.
Co: Cover open sensor / Film end sensor
:Cover open of don't set the film. Turns on and off when the front cover is opened and closed.
Pt: Paper top sensor
:Sensor on Turns on when the front cover is opened and the sensor lever is pressed directly.
Vx: Vox signal
DIGITAL SPEAKERPHONE RX & TX CHECK PRINT TEST PATTERN Service Mode "8" "4" "1" SPEAKERPHONE "8" "5" "2" START :Detection signal for the tone on the line. Turns on when there is a tone signal on the line. Please refer to Digital Speakerphone (P.116)
Service Mode
Prints out the test pattern. Used mainly at the factory to test the print quality. You can select 1~4. (See Print Test Pattern (P.60))
Note: The numbers in the boxes (XXX) indicate the keys to be input for the various test modes.
58
KX-FC238FX-T
7.4.1.
DTMF Single Tone Transmit Selection
When set to OFF (=2), the 12 keys and transmission frequencies are as shown.
High (Hz) Low (Hz) 697 770 852 941 1209 "1" "4" "7" " " 1336 "2" "5" "8" "0" 1477 "3" "6" "9" "#"
When set to ON (=1), the 12 keys and transmission frequencies are as shown.
key "1" "2" "3" "4" High Frequency (Hz) 697 770 852 941 key "5" "6" "7" "8" Low Frequency (Hz) 1209 1336 1477 1633
Note: After performing this check, do not forget to turn the setting off. Otherwise, dialing in DTMF signal will not work.
7.4.2.
Button Code Table
Code 04 06 08 09 0A 0C 0D 12 14 16 18 1E 1F 20 22 25 26 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 00 Button Name FAX /START / SET COPY SP-PHONE LOCATOR MUTE AUTO ANSWER CALLER ID RECORD MEMO ERASE PLAY MESSAGE [ ] NEXT [ ]PREV MENU HELP [+] VOLUME [--] VOLUME 1 2 3 4 5 6 7 8 9 0 # REDIAL / PAUSE R (Recall) NO INPUT
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KX-FC238FX-T
7.4.3.
Print Test Pattern
3. Thermal head 1 dot
1. Platen roller
2. Left margin / Top margin
4. Use this test pattern to confirm the torque limiter for Ink film and platen roller timing.
60
KX-FC238FX-T
7.5.
REMOTE PROGRAMMING
If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by making parameter changes, this function makes it possible to change parameters such as the user code and service code from another fax (using DTMF tones). Therefore, travel to the customer´s location is not required. However, it is not possible to change all the parameters remotely (Program Mode Table (P.62)). The function used to accomplish this is remote programming. First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list (code: 999) from the customer´s fax machine. Based on this, the parameters for the desired codes can be changed. The procedure for changing and listing parameters is described on Entering the Remote Programming Mode and Changing Service Codes (P.61). Also, before exiting the remote programming mode, it is advisable to obtain a new list to confirm that the changes were made correctly. Hint: Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter settings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the remote programming function will not work.
7.5.1.
Entering the Remote Programming Mode and Changing Service Codes
CROSS REFERENCE: Program Mode Table (P.62)
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KX-FC238FX-T
7.5.2.
Code 001 002 003 004 006 010 011 013 017 022 023 025 026 031 032 034 036 039 041 042 043 044 046 047 053 054 058 067 068 073 076 077 078 080 501 502 510 511 514 520 521 522 523 524 544 550 551 552 553 554 555 556 557 558 559 561 571 572 573 580 590 591
Program Mode Table
Function Set date and time Your logo Your FAX number Print sending report TAM ring count FAX ring count Recording time Remote TAD ID Dialing mode EXT. Ringer pattern Journal auto print Overseas mode Delayed transmission Auto Caller ID list Distinctive ring FAX ring pattern Quick scan RCV reduction LCD contrast FAX activation code Message alert REC. time alert Memory receive alert Friendly reception Voice guidance SMS Greeting MSG. REC. time Scan contrast ICM monitor ECM selection Manual answer mode Connecting tone Auto answer mode TEL/FAX delayed ring Set default Pause time Flash time Vox time Vox sense Bell detection time CED frequency select International mode select Auto standby select Receive equalizer select Transmission equalizer select Document feed position adjustment value set Memory clear ROM check DTMF signal tone test Monitor on FAX communication Modem test Scanner test Motor test LED test LCD test Document jam detection Key test ITS auto redial time set ITS auto redial line disconnection time set Remote turn-on ring number TAM continuous tone detection FAX auto redial time set FAX auto redial line disconnection time set dd/mm/yy hh:mm ----------------1:ERROR / 2:ON / 3:OFF 2~4 / 5:TOLL SAVER / 6: RINGER OFF 2~9 1:VOX / 2~10: 1~9 MIN ON / OFF 1:Pulse / 2:Tone A/B/C 1:ON / 2:OFF 1:NEXT FAX / 2:ERROR / 3:OFF ON / OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:B-D / 2:A / 3:B / 4:C / 5:D 1:ON / 2:OFF 1:72% / 2:86% / 3:92% / 4:100% NORMAL / DARKER ON / OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:ON / 2:OFF 1:16s / 2:60s 1:NORMAL 2:LIGHT 3:DARKER 1:ON / 2:OFF 1:ON / 2:OFF 1:TEL 2: TEL/FAX 1:ON / 2:OFF 1: FAX Only / 2:TAM/FAX 1~9 YES / NO 001~600 x 100msec 01~99 x 10msec 1:8 sec / 2:6 sec / 3: 4 sec 1:High / 2:Low 1~9 x 100msec 1:2100Hz / 2:1100Hz 1:ON / 2:OFF 1:ON / 2:OFF 1:0km / 2:1.8km / 3:3.6km / 4:7.2km 1:0km / 2:1.8km / 3:3.6km / 4:7.2km 1:3mm / 2:4mm / 3:5mm / 4:6mm / 5:7mm ----------------1:ON / 2:OFF 1:OFF / 2:Phase B / 3:ALL ----------------------------------------1:ON / 2:OFF --------00~99 001~999sec 01~99 1:ON / 2:OFF 00~99 001~999sec Set Value Default 01/Jan/2005 None None ERROR 2 2 VOX ON ID=111 Tone A ON ERROR OFF OFF OFF B-D OFF 92% NORMAL ON ID= #9 OFF OFF ON ON ON OFF 16s NORMAL ON ON TEL ON TAM/FAX 2 NO 030 x 100msec 60 x 10msec 6sec High 6 x 100msec 2100Hz ON ON 0km 0km 5mm ----------------OFF OFF ----------------------------------------ON --------11 040sec 20 ON 05 065sec Remote Setting NG NG NG OK OK OK OK NG OK NG OK OK NG OK OK OK OK OK NG NG OK OK OK OK OK OK OK OK OK NG OK OK OK OK NG OK OK OK OK OK OK OK OK OK OK OK NG NG OK OK NG NG NG NG NG OK NG OK OK OK OK OK OK
62
KX-FC238FX-T
Code 592 593 594 595 596 598 599 710 717 718 722 731 732 745 763 771 774 775 784 815 841 852 853 861 874 875 880 881 882 961 962 991 994 995 996 998 999
Function CNG transmit select Time between CED and 300 bps Overseas DIS detection Receive error limit check Transmit level set Receiving Sensitivity ECM frame size Memory clear except History data Transmit speed select Receive speed select Redial tone detect CPC mode Auto disconnect Power on film feed CNG detect time for friendly reception T1 timer T4 timer Monitoring of message transfer Voice prompt Sensor & VOX test Digital SP-Phone RX & TX check Print test pattern Top margin Paper size set DTMF ON time DTMF OFF time History list Journal 2 Journal 3 The time transmitting the false ring back tone The operator calling time Setup list Journal list Journal 2 list Journal 3 list History list Service list
Set Value 1:OFF / 2:ALL / 3:AUTO 1:75ms / 2:500ms / 3:1sec 1:1st / 2:2nd 1: 5% / 2: 10% / 3: 15% / 4: 20% -15~00dBm 20~48 dBm 1:256 byte / 2:64 byte --------1:14400 / 2:12000 / 3:9600/ 4:7200/ 5:4800/ 6:2400 1:14400 / 2:12000 / 3:9600/ 4:7200/ 5:4800/ 6:2400 1:ON / 2:OFF 1:ON / 2:OFF 00~99 x 100ms 1:ON / 2:OFF 1:10s / 2:20s / 3:30s 1:35s / 2:55s 00~99 x 100ms 1:ON / 2:OFF 1:Start --------1:SP-Phone --------1~9 mm 1:A4 / 2:LETTER/ 3:LEGAL 060~200 ms 060~200 ms 1:Start 1:Start 1:Start 01~10 x sec 05~30 x sec 1:Start 1:Start 1:Start 1:Start 1:Start 1:Start
Default ALL 75ms 1st 10% 12dBm 40 256 byte --------14400bps 14400bps ON ON 08msec ON 30s 55s 00ms OFF --------------------------------5 A4 100ms 100ms ------------------------05sec 13sec -------------------------------------------------
Remote Setting OK OK OK OK OK OK OK NG OK OK OK OK OK OK OK OK OK OK NG NG NG NG OK OK OK OK NG NG NG OK OK OK OK OK OK OK OK
OK means "can set". NG means "can not set". Note: Refer to Service Function Table (P.55) for descriptions of the individual codes. Example: If you want to set value in the "004 Transmission report mode", press the dial key number 1,2 or 3 corresponding to the Set Value you want to select. (1:ERROR/2:ON/3:OFF)
63
KX-FC238FX-T
7.6.
7.6.1.
THE EXAMPLE OF THE PRINTED LIST
User Mode
Note: The above values are the default values.
64
KX-FC238FX-T
7.6.2.
Service Mode Settings
Note: The above values are the default values.
65
KX-FC238FX-T
7.6.3.
History
Note: See the following descriptions of this report. Item No. (1) ~ (44) are corresponding to the listed items in Descriptions of the History Report(P.67).
66
KX-FC238FX-T
7.6.3.1.
Descriptions of the History Report
(22) NUMBER OF RECEIVE The number of pages received. (23) NUMBER OF SENDING The number of pages sent. (24) NUMBER OF CALLER ID The number of times Caller ID was received. (25) NUMBER OF RECORDING MESSAGE The number of messages recorded in TAM. (26)~(29) Not Used (30) NUMBER OF PRINTING WARNING LIST The number of warning lists printed until now. (31) NUMBER OF PRINTING HELP The number of help lists printed until now. (32) NUMBER OF DIVIDED PRINTING IN FAX RECEPTION The number of faxes received that were divided into more than one sheet since the unit was purchased. (33) Not used (34) FAX MODE Means the unit received a fax message in the FAX mode. (35) MAN RCV Means the unit received a fax message by manual operation. (36) FRN RCV Means the unit received a fax message by friendly signal detection. (37) VOX Means the unit detected silence or no voice. (38) RMT DTMF Means the unit detected DTMF (Remote Fax activation code) entered remotely. (39) PAL DTMF Means the unit detected DTMF (Remote Fax activation code) entered by a parallel connected telephone. (40) TURN-ON Means the unit started to receive after 10 rings. (Remote Turn On: Service Code #573) (41) Not used (42) IDENT Means the unit detected Ring Detection. (43) CNG OGM Means the unit detected the CNG while it was sending the OGM in the TAM/FAX mode. (44) CNG ICM Means the unit detected the CNG while it was recording the ICM in the TAM/FAX mode.
(1) SOFTWARE VERSION FLASH ROM version (2) SUM FLASH ROM internal data calculation. (3) YOUR LOGO The user logo recorded in the unit. If it is not recorded, NONE will be displayed. (4) YOUR TELEPHONE NUMBER The user telephone number recorded in the unit. If it is not recorded, NONE will be displayed. (5) FAX PAGER NUMBER If you program a pager number into the unit, the pager number will be displayed here. (6) FACTORY - CUSTOMER This shows how many days from factory production until the user turns ON the unit. (7) MONTH The shows the very first month, date, year and time set by the user after they purchased the unit. (8) DAY The shows the very first month, date, year and time set by the user after they purchased the unit. (9) YEAR The shows the very first month, date, year and time set by the user after they purchased the unit. (10) TIME The shows the very first month, date, year and time set by the user after they purchased the unit. (11) USAGE TIME The amount of time the unit has been powered ON. (12) FACTORY - NOW This shows how many days from factory production until the user prints out this history list. (13) TEL MODE The amount of time the TEL mode setting was used. (14) FAX MODE