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MULTI-FUNCTION CENTER

SERVICE MANUAL
MODEL: MFC9800/MFC9700/DCP1400 MFC9880/MFC9860/MFC9760

© Copyright Brother 2002 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders.

PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother machine. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand machine function, to rapidly repair the machine and order any necessary spare parts. To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual. This manual is made up of six chapters and appendices.

CHAPTER I. CHAPTER II. CHAPTER III. CHAPTER IV. CHAPTER V. CHAPTER VI. Appendix 1. Appendix 2. Appendix 3.

GENERAL DESCRIPTION INSTALLATION THEORY OF OPERATION DISASSEMBLY/REASSEMBLY AND LUBRICATION MAINTENANCE MODE ERROR INDICATION AND TROUBLESHOOTING EEPROM Customizing Codes Firmware Switches (WSW) Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications and functions are subject to change depending upon each destination.

SAFETY INFORMATION
Laser Safety (110-120V Model only) This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

CDRH Regulations (110-120V Model only) The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

The label for Chinese products MANUFACTURED: JULY 2001 BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J. C

CHAPTER I.
GENERAL DESCRIPTION

CHAPTER I. GENERAL DESCRIPTION
CONTENTS

1.

MACHINE OUTLINE ................................................................................................. I-1 1.1 External Appearance and Weight ..................................................................... I-1 1.2 Components ..................................................................................................... I-1

2.

SPECIFICATIONS..................................................................................................... I-2

1.
1.1

MACHINE OUTLINE
External Appearance and Weight The figure below shows the machine appearance and approximate dimensions.

Weight:

Machine proper Machine (incl. drum unit & toner cartridge) In package

15.2 kg 17.0 kg 21.2 kg

1.2

Components The machine consists of the following major components:

I-1

2.

SPECIFICATIONS
MFC9800 Laser (ZLe) 33,600(Fax) Approx. 2 Super G3 MH/MR/MMR/JBIG 5.8"-8.5"/2.75"-8.5" up to 50 16 Characters x 2 Lines Yes Yes (9 hours) 8 Yes 16/32MByte(DIMM) Yes(250pages:LT-400) 19.4x18.0x16.8 inches 492x456x429 mm 35.2 lbs/(17 kg) Gray 1495 Yes Class 2 Yes No Yes No 10 - 32.5 degrees Centigrade 20 - 80%(without condensation) 120VAC 50/60Hz Less than 15W / 75W / 940W N/A Yes No 32 (16x2) 100 Yes No Yes Yes No Yes No No No Flash 20 digits 15 char MFC9700

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Model Name GENERAL Print Engine Modem Speed(bps) Transmission Speed(sec.) ITU-T Group Coding Method Input/Output Width ADF(pages) LCD Size On-Screen Programming Back up Clock Memory Capacity(Physical:MByte) Back up Memory Optional Memory Optional Paper Tray Dimensions (WxDxH) Weight Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Data Modem Energy Star Compliance (for U.S.A.) LCD Back Light Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) Demo Model TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters

Laser (ZLe) 14,400(Fax) Approx. 5 G3 MH/MR/MMR/JBIG 5.8"-8.5"/2.75"-8.5" up to 50 16 Characters x 1 Lines Yes Yes (1 hours) 8 No No Yes(250pages:LT-400) 19.4x18.0x16.8 inches 492x456x429 mm 35.2 lbs/(17 kg) Gray 1495 Yes Class 2 Yes No Yes No 10 - 32.5 degrees Centigrade 20 - 80%(without condensation) 120VAC 50/60Hz Less than 15W / 75W / 940W Yes([Start]+[Stop]) Yes No 8 (4x2) 100 Yes No Yes Yes No Yes No No No Flash 20 digits 15 char

I-2

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Model Name GENERAL Print Engine Modem Speed(bps) Transmission Speed(sec.) ITU-T Group Coding Method Input/Output Width ADF(pages) LCD Size On-Screen Programming Backup Clock Memory Capacity(Physical:MByte) Backup Memory Optional Memory Optional Paper Tray Dimensions (WxDxH) Weight Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Data Modem Energy Star Compliance (for U.S.A.) LCD Back Light Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) Demo Model TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters DCP1400 Laser (ZLe) 5.8"-8.5"/2.75"-8.5" up to 50 16 Characters x 2 Lines Yes No 8 No No Yes(250pages:LT-400) 19.4x18.0x16.8 inches 492x456x429 mm 35.2 lbs/(17 kg) Gray 1495 Yes Yes No Yes No 10 - 32.5 degrees Centigrade 20 - 80%(without condensation) 120VAC 50/60Hz Less than 15W / 75W / 940W N/A -

I-3

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Model Name FAX Internet FAX Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activate Multi Resolution Transmission Multi Transmission Next-Fax Reservation Delayed Timer Polling (RX only) Quick Scan (Memory Transmission) Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception *2 Dual Access ECM(Error Correction Mode) ITU SUB Addressing Group Dial Resend After Receive Error Signal Confidential Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication LIST REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Call Back Message Caller ID List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface LAN Interface MFC9800 Available with Optional LAN Board Yes Yes Yes (TX & RX) No 64 Yes (Auto/S.Light/S.Dark) Yes No No Yes No No Yes (Dual Access) Yes (up to 50) Yes (Std/Seq) Approx. 3 sec./page (A4:standard) Yes (182 locations) Yes Yes up to 600 pages Yes Yes No Yes (6) No No 1 (20digits/20char) No Yes No LCD LED MFC9700 Available with Optional LAN Board Yes No Yes (TX & RX) No 64 Yes (Auto/S.Light/S.Dark) Yes No No Yes No No Yes (Dual Access) Yes (up to 50) Yes (Std/Seq) Approx. 3 sec./page (A4:standard) Yes (158 locations) Yes Yes up to 600 pages Yes Yes No Yes (6) No No 1 (20digits/20char) No Yes No LCD LCD

Yes (up to 200) Yes Yes (Super) Yes No Yes

Yes (up to 200) Yes Yes (Super) Yes No Yes

Yes No Yes (Auto switching : Parallel/USB *3) Available with Option LAN Board

Yes No Yes (Auto switching : Parallel/USB *3) Available with Option LAN Board

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Model Name FAX Internet FAX Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activate Multi Resolution Transmission Multi Transmission Next-Fax Reservation Delayed Timer Polling (RX only) Quick Scan (Memory Transmission) Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception *2 Dual Access ECM(Error Correction Mode) ITU SUB Addressing Group Dial Resend After Receive Error Signal Confidential Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication LIST REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Call Back Message Caller ID List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface LAN Interface DCP1400 -

-

No No Yes (Auto switching : Parallel/USB *3) No

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Model Name PRINTER Color/Mono Engine Type Resolution(dpi) Speed(ppm) Paper Capacity(sheets) Additional Paper Capacity(sheets) Output Paper Capacity(sheets) Standard Print Language Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type Sheet Weight (Paper Cassette) (Manual Slot) Printer Driver Utility Software Toner Life (Standard Yield : TN-430) (High Yield : TN-460) Drum Life (DR400) Interface Type Bundled Cable COPY Speed(cpm) Multi Copy(Stack) Multi Copy(Sort) Multi Copy(2in1) Multi Copy(4in1) Poster Reduction/Enlargement(%) Resolution(dpi) SCANNER Color/Mono
Resolution(Optical : dpi) Resolution(Int. : dpi)

MFC9800 Yes Mono Laser(ZL) 600x600 up to 14 250 250 (User Option) 150 Windows GDI(600x600) PCL5e 24 Bitmap (PCL5 Comp.) Yes (35 TrueType) LTR, LGL, A4, B5, A5, EXE Custom Size (2.75x5 - 8.5x14) Envelop(DL/C5/CM10/Mona) OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 - 28 lb) 64-157 g/m2 (17 - 43 lb) Win95/98(SE)/Me and NT4.0/2000 Driver with Auto Installer Program Yes (Remote Printer Console for PCL6) 6,000 A4 pages@5% 3,000 A4 pages@5% up to 20,000 pages Parallel & USB *3 Yes (Parallel)

MFC9700 Yes Mono Laser(ZL) 600x600 up to 14 250 250 (User Option) 150 Windows GDI(600x600) PCL4 24 Bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, LGL, A4, B5, A5, EXE Custom Size (2.75x5 - 8.5x14) Envelop(DL/C5/CM10/Mona) OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 - 28 lb) 64-157 g/m2 (17 - 43 lb) Win95/98(SE)/Me and NT4.0/2000 Driver with Auto Installer Program Yes (Remote Printer Console for PCL4) 6,000 A4 pages@5% 3,000 A4 pages@5% up to 20,000 pages Parallel & USB *3 Yes (Parallel)

up to 14 up to 99 Yes Yes Yes Yes 25 -- 400 in 1% increments 600x600(600x300:Optical Scanning)

up to 14 up to 99 Yes Yes Yes Yes 25 -- 400 in 1% increments 600x600(600x300:Optical Scanning)

Color Depth(bit) Gray Scale TWAIN Compliant Formats(Import) Formats(Export) OCR [Scan] Key

Yes Yes Color Color 600x300(Max. 600x2,400) 600x300(Max. 600x2,400) 9,600x9,600 9,600x9,600 24(8bitx3) 24(8bitx3) 256 256 Yes Yes TIFF/BMP/PCX/DCX/BTF/BTX/MAX TIFF/BMP/PCX/DCX/BTF/BTX/MAX TIFF/BMP/MAX TIFF/BMP/MAX Yes(ScanSoft TextBridge) Yes(ScanSoft TextBridge) es(Scan to E-mail, Scan Image, Scan/OCR es(Scan to E-mail, Scan Image, Scan/OCR

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Model Name PRINTER Color/Mono Engine Type Resolution(dpi) Speed(ppm) Paper Capacity(sheets) Additional Paper Capacity(sheets) Output Paper Capacity(sheets) Standard Print Language Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type Sheet Weight (Paper Cassette) (Manual Slot) Printer Driver Utility Software Toner Life (Standard Yield : TN-430) (High Yield : TN-460) Drum Life (DR400) Interface Type Bundled Cable COPY Speed(cpm) Multi Copy(Stack) Multi Copy(Sort) Multi Copy(2in1) Multi Copy(4in1) Poster Reduction/Enlargement(%) Resolution(dpi) SCANNER Color/Mono
Resolution(Optical : dpi) Resolution(Int. : dpi)

DCP1400 Yes Mono Laser(ZL) 600x600 up to 14 250 250 (User Option) 150 Windows GDI(600x600) PCL4 24 Bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, LGL, A4, B5, A5, EXE Custom Size (2.75x5 - 8.5x14) Envelop(DL/C5/CM10/Mona) OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 - 28 lb) 64-157 g/m2 (17 - 43 lb) Win95/98(SE)/Me and NT4.0/2000 Driver with Auto Installer Program Yes (Remote Printer Console for PCL4) 6,000 A4 pages@5% 3,000 A4 pages@5% up to 20,000 pages Parallel & USB *3 Yes (Parallel)

up to 14 up to 99 Yes Yes Yes Yes 25 -- 400 in 1% increments 600x600(600x300:Optical Scanning) Yes Color 600x300(Max. 600x2,400) 9,600x9,600 24(8bitx3) 256 Yes TIFF/BMP/PCX/DCX/BTF/BTX/MAX TIFF/BMP/MAX Yes(ScanSoft TextBridge) es(Scan to E-mail, Scan Image, Scan/OCR

Color Depth(bit) Gray Scale TWAIN Compliant Formats(Import) Formats(Export) OCR [Scan] Key

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Model Name
MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time Page Memory OGM (MC/MC Pro/Paging) TAD Type Memo/Recording Conversation Toll Saver Fax Forwarding Fax Retrieval Paging Remote Access
MESSAGE CENTER Pro/MESSAGE MANAGER Pro

MFC9800 No No No No No No No Yes Yes Yes Yes No No No No No No No No No No No No No No

MFC9700 No No No No No No No Yes Yes Yes Yes No No No No No No No No No No No No No No

Fax/Voice Mail Box Fax/Voice on Demand
MESSAGE CENTER (PC MC)

Fax Forwarding Paging ICM Recording Time OGM MC/MC Pro/Paging Fax/Voice Mail Box Fax/Voice on Demand VIDEO CAPTURE Video Capture Video Print Video Format
BUNDLED SOFTWARE

For Windows OS Support Printer Driver (Brother) Viewer (ScanSoft PaperPort Ver.6.5) - include Text Bridge OCR TWAIN (Brother) PC Fax (Brother) - TX: FAX Share / RX: Class2 For iMAC/G3/G4 OS Support Printer Driver TWAIN Printer Driver (Brother) Viewer (ScanSoft PaperPort for MAC) TWAIN (TII/Brother) PC Fax (TX[FAX Share] only:Brother)

Win95/98(SE)/Me, WinNT4.0/2000 Yes Yes Yes Yes

Win95/98(SE)/Me, WinNT4.0/2000 Yes Yes Yes Yes

8.5 - 9.1 8.6 - 9.1 Yes Yes Yes Yes

8.5 - 9.1 8.6 - 9.1 Yes Yes Yes Yes

*2: Brother #1 Chart, JBIG coding, Standard Resolution *3: USB - Windows98/98SE/Me, Windows2000 only.

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Model Name
MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time Page Memory OGM (MC/MC Pro/Paging) TAD Type Memo/Recording Conversation Toll Saver Fax Forwarding Fax Retrieval Paging Remote Access
MESSAGE CENTER Pro/MESSAGE MANAGER Pro

DCP1400 No No No No No No No

Fax/Voice Mail Box Fax/Voice on Demand
MESSAGE CENTER (PC MC)

Fax Forwarding Paging ICM Recording Time OGM MC/MC Pro/Paging Fax/Voice Mail Box Fax/Voice on Demand VIDEO CAPTURE Video Capture Video Print Video Format
BUNDLED SOFTWARE

For Windows OS Support Printer Driver (Brother) Viewer (ScanSoft PaperPort Ver.6.5) - include Text Bridge OCR TWAIN (Brother) PC Fax (Brother) - TX: FAX Share / RX: Class2 For iMAC/G3/G4 OS Support Printer Driver TWAIN Printer Driver (Brother) Viewer (ScanSoft PaperPort for MAC) TWAIN (TII/Brother) PC Fax (TX[FAX Share] only:Brother)

Win95/98(SE)/Me, WinNT4.0/2000 Yes Yes Yes No

8.5 - 9.1 8.6 - 9.1 Yes Yes Yes No

*2: Brother #1 Chart, JBIG coding, Standard Resolution *3: USB - Windows98/98SE/Me, Windows2000 only.

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ZLe-FB(w/ Modem )
Model Name GENERAL Print Engine Modem Speed(bps) Transmission Speed(sec.) ITU-T Group Coding Method Input/Output Width ADF(pages) LCD size On-Screen Programming Back up Clock Memory Capacity(physical) Memory Backup Optional Memory Dimensions w/ Carton (WxDxH) Dimensions w/o Carton (WxDxH) Weight w/o Carton (WxDxH) Weight w/ Carton (WxDxH) Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Data Modem Energy Star Compliant LCD Back Light Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) Demo Print TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters MFC- 9880 Laser (ZL) 33,600(Fax) Approx. 2 (brother#1 chart, JBIG) Supper G3 MH/MR/MMR/JBIG FB;8.5"X11"ADF;5.8"-8.5/2.75"-8.5" up to 50 16 Characters x 2 lines Yes Yes (9 hours) 8MB(RAM) Yes( Max. 4 days ) Yes (16/32MB:DIMM) 598 x 567 x 580 mm 492 x 456 x 429 mm 17.0Kg 21.2Kg Gray 1495 Yes Class 2 Yes (Print/Fax,Print/Copy,Print/Scan) No N/A No 10 - 32.5 degrees Centigrade 20% - 80% 220-240VAC 50/60Hz 15W/75W/940W No

ZLe-FB(w/ Modem )
MFC-9860 Laser (ZL) 33,600(Fax) Approx. 2 (brother#1 chart, JBIG) Supper G3 MH/MR/MMR/JBIG FB;8.5"X11"ADF;5.8"-8.5/2.75"-8.5" up to 50 16 Characters x 2 lines Yes Yes (9 hours) 8MB(RAM) Yes( Max. 4 days ) Yes (16/32MB:DIMM) 598 x 567 x 580 mm 492 x 456 x 429 mm 17.0Kg 21.2Kg Gray 1495 Yes No No No N/A No 10 - 32.5 degrees Centigrade 20% - 80% 220-240VAC 50/60Hz 15W/75W/940W No

Yes No 32 (16x2) 100 Yes(Normal) No Yes No No Yes(UK, DEN only) No No Yes (3 steps + OFF) Yes (3 steps + OFF) No Yes Flash 20 digits 15 characters

Yes No 32 (16x2) 100 Yes(Normal) No Yes No No Yes(UK, DEN only) No No Yes (3 steps + OFF) Yes (3 steps + OFF) No Yes Flash 20 digits 15 characters

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ZLe-FB(w/out Modem )
Model Name GENERAL Print Engine Modem Speed(bps) Transmission Speed(sec.) ITU-T Group Coding Method Input/Output Width ADF(pages) LCD size On-Screen Programming Back up Clock Memory Capacity(physical) Memory Backup Optional Memory Dimensions w/ Carton (WxDxH) Dimensions w/o Carton (WxDxH) Weight w/o Carton (WxDxH) Weight w/ Carton (WxDxH) Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Data Modem Energy Star Compliant LCD Back Light Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) Demo Print TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Telephone Index Speaker Phone Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ring Volume Handset Volume PBX Feature Transfer Method Figures of One-Touch & Speed Dial Resisterable Number Of Characters MFC-9760 Laser (ZL) FB;8.5"X11"ADF;5.8"-8.5/2.75"-8.5" up to 50 16 Characters x 2 lines Yes Yes (1 hour) 8MB(RAM) No Yes (16/32MB:DIMM) 598 x 567 x 580 mm 492 x 456 x 429 mm 17.0Kg 21.2Kg Gray 1495 Yes Yes (Print/Copy,Print/Scan) N/A No 10 - 32.5 degrees Centigrade 20% - 80% 220-240VAC 50/60Hz 15W/75W/940W No N/A -

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Model Name MFC- 9880 FAX Yes Internet FAX Available with Option(NC-8100h) Easy Receive/Fax Detect Yes Fax/Tel Switch Yes with TEL/R key Super Fine Yes (TX & RX) 300dpi Transmission No Gray Scale 64 Contrast Yes (Auto/Light/Dark) Smoothing Yes Call Reservation Over Auto TX No Password Check No Enhanced Remote Activate Yes Multi Resolution Transmission No Multi Transmission(>Dual Access) No Next-Fax Reservation(>Dual Access) No Delayed Timer Yes (50 timers/ 50 jobs ) Polling Yes (Std/Seq/Sec/Del) Quick-Scan(Memory Transmission) *1 by ADF Yes as default, approx. 2.8sec/page(A4 standard) by Flatbed Yes as default, approx. 3.8sec/page(A4 standard) Broadcasting Yes (182 locations) Batch Transmission Yes Auto Reduction Yes 500 pages(JBIG/Standard Resolution) Out-of-Paper Reception (ITU-T Chart) *2 Dual Access Yes ECM(Error Correction Mode) Yes ITU SUB Addressing No Group Dial Yes (6) Station ID Yes (20digits/20characters ) Off Hook Alarm No Remote Maintenance Yes Call Reservation Over Manual TX No RX Mode Indication LCD Resolution Indication LED LIST/REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Call Back Message Caller ID List INTERFACE External TAD Interface Missing Link/PC Interface(=Serial I/F ) Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface MFC-9860 Yes No Yes Yes with TEL/R key Yes (TX & RX) No 64 Yes (Auto/Light/Dark) Yes No No Yes No No No Yes (50 timers/ 50 jobs ) Yes (Std/Seq/Sec/Del) Yes as default, approx. 2.8sec/page(A4 standard) Yes as default, approx. 3.8sec/page(A4 standard) Yes (182 locations) Yes Yes 500 pages(JBIG/Standard Resolution) Yes Yes No Yes (6) Yes (20digits/20characters ) No Yes No LCD LED

Yes (up to 200) Yes Yes (Super) Yes(Reports key) No No

Yes (up to 200) Yes Yes (Super) Yes(Reports key) No No

Yes No No Yes Yes Available with Optional NC-8100h

Yes No No No No No

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Model Name FAX Internet FAX Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activate Multi Resolution Transmission Multi Transmission(>Dual Access) Next-Fax Reservation(>Dual Access) Delayed Timer Polling Quick-Scan(Memory Transmission) *1 by ADF by Flatbed Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception (ITU-T Chart) *2 Dual Access ECM(Error Correction Mode) ITU SUB Addressing Group Dial Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication LIST/REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Call Back Message Caller ID List INTERFACE External TAD Interface Missing Link/PC Interface(=Serial I/F ) Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface MFC-9760 N/A No N/A -

No No No Yes Yes No

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Model Name PRINTER Color/Mono Engine Type Resolution(dpi) Speed(ppm) Paper Capacity(sheets) Additional Paper Capacity(sheets) Output Paper Capacity(sheets) Standard Print Language Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type
Sheet Weight (Paper Cassette) (ADF) (Manual Slot)

MFC- 9880 Yes Mono Laser(ZLe) 600x600 up to 14 250 250 (User Option) 150 Windows GDI(600x600) PCL5e Yes ( Bitmap font: LetterGothic 16.66, OCR-A, OCR-B, Scalable font: 49 fonts ) Yes (35 fonts ) LTR, EXE, A4, A5,A6, ISO B5, ISO B6 Custom Size (2.75x5 - 8.5x14) Envelop ( DL/C5/CM10/Mona) OHP, Envelopes, Labels, Organizer 60 -105 g/m2 64 - 90 g/m2 60 -161 g/m2 Win95/98(SE)/Me/NT4.0WS/2000Professinal MacOS 8.5-9.1 Yes (Remote Printer Console for PCL5e) 3,000 pages/A4@5% 6,000 pages/A4@5% up to 20,000 pages No Yes Mono Yes ( up to 99 ) Yes 2in1, 4in1 Yes ( 1in3x3 ) 25 -- 400 in 1% increments 600x300 Yes Color/Mono 600x2,400 9,600x9,600 24(8bit x 3) 256 Win95/98(SE)/ME/NT4.0WS/2000Professional MacOS8.6-9.1 Yes (TextBridge by ScanSoft ) No Yes Yes Yes

MFC-9860 N/A No No No No 250 250 (User Option) 150 No No No No No No No No No No No No 3,000 pages/A4@5% 6,000 pages/A4@5% up to 20,000 pages No Yes Mono Yes ( up to 99 ) Yes 2in1, 4in1 Yes ( 1in3x3 ) 25 -- 400 in 1% increments 600x300 N/A No No No No No No No No No No No

Printer Driver Utility Software Toner Life (Standard Yield : TN-6300) (High Yield : TN-6600) Drum Life (DR-6000) Bundled Cable COPY Color/Mono Multi Copy(Stack) Multi Copy(Sort) N in 1 Poster ( X by Y ) Reduction/Enlargement(%) Resolution(dpi) SCANNER Color/Mono Resolution(Optical: dpi) Resolution(Interpolated: dpi) Colour Depth(bit) Gray Scale TWAIN Compliant & Operating System OCR Scan Key Scan to Image key Scan to OCR key Scan to E-MAIL key

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Model Name PRINTER Color/Mono Engine Type Resolution(dpi) Speed(ppm) Paper Capacity(sheets) Additional Paper Capacity(sheets) Output Paper Capacity(sheets) Standard Print Language Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type
Sheet Weight (Paper Cassette) (ADF) (Manual Slot)

MFC-9760 Yes Mono Laser(ZLe) 600x600 up to 14 250 250 (User Option) 150 Windows GDI(600x600) PCL5e Yes ( Bitmap font: LetterGothic 16.66, OCR-A, OCR-B, Scalable font: 49 fonts ) Yes (35 fonts ) LTR, EXE, A4, A5,A6, ISO B5, ISO B6 Custom Size (2.75x5 - 8.5x14) Envelop ( DL/C5/CM10/Mona) OHP, Envelopes, Labels, Organizer 60 -105 g/m2 64 - 90 g/m2 60 -161 g/m2 Win95/98(SE)/Me/NT4.0WS/2000Professinal MacOS 8.5-9.1 Yes (Remote Printer Console for PCL5e) 3,000 pages/A4@5% 6,000 pages/A4@5% up to 20,000 pages No Yes Mono Yes ( up to 99 ) Yes 2in1, 4in1 Yes ( 1in3x3 ) 25 -- 400 in 1% increments 600x300 Yes Color/Mono 600x2,400 9,600x9,600 24(8bit x 3) 256 Win95/98(SE)/ME/NT4.0WS/2000Professional MacOS8.6-9.1 ScanSoft(TextBridge) No ( possible only by POP UP Menu on PC ) No No No

Printer Driver Utility Software Toner Life (Standard Yield : TN-6300) (High Yield : TN-6600) Drum Life (DR-6000) Bundled Cable COPY Color/Mono Multi Copy(Stack) Multi Copy(Sort) N in 1 Poster ( X by Y ) Reduction/Enlargement(%) Resolution(dpi) SCANNER Color/Mono Resolution(Optical: dpi) Resolution(Interpolated: dpi) Colour Depth(bit) Gray Scale TWAIN Compliant & Operating System OCR Scan Key Scan to Image key Scan to OCR key Scan to E-MAIL key

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Model Name MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time Page Memory OGM (MC;MC Pro;Paging;F/T) TAD Type Memo/Recording Conversation Toll Saver Fax Forwarding Fax Retrieval Paging Remote Access
MESSAGE CENTER Pro/MESSAGE MANAGER Pro

MFC- 9880 N/ A N/ A N/ A N/ A N/ A N/ A Yes Yes No Yes N/A N/A N/A

MFC-9860 N/ A N/ A N/ A N/ A N/ A N/ A Yes Yes No Yes N/A N/A N/A

MESSAGE CENTER (PC MC) VIDEO CAPTURE BUNDLED SOFTWARE (For Windows) Support OS Version Printer Driver Viewer Pop Up Menu TWAIN PC Fax BUNDLED SOFTWARE (For iMAC) Support OS Version Others Printer Driver Viewer Pop Up Menu TWAIN PC Fax

Win95/98(SE)/Me/NT4.0WS/2000Professional Yes (Brother) Yes ( PaperPort by ScanSoft ) Yes Yes (Brother) Yes (TX & RX by Brother)

No No No No No No

MacOS8.5-9.1 MacOS8.6-9.1 Yes (Brother) No No Yes (Brother) Yes (TX only by Brother)

No No No No No No No

*1: The figure is ideal, and refers only to the scanning period, but does not include the feeding & output time of document. *2: By Brother#1 chart, it can store up to 600 pages.

I - 16

(4/4)
Model Name MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time Page Memory OGM (MC;MC Pro;Paging;F/T) TAD Type Memo/Recording Conversation Toll Saver Fax Forwarding Fax Retrieval Paging Remote Access
MESSAGE CENTER Pro/MESSAGE MANAGER Pro

MFC-9760 N/A N/A N/A N/A

MESSAGE CENTER (PC MC) VIDEO CAPTURE BUNDLED SOFTWARE (For Windows) Support OS Version Printer Driver Viewer Pop Up Menu TWAIN PC Fax BUNDLED SOFTWARE (For iMAC) Support OS Version Others Printer Driver Viewer Pop Up Menu TWAIN PC Fax

Win95/98(SE)/Me/NT4.0WS/2000Professional Yes (Brother) Yes ( PaperPort by ScanSoft ) Yes Yes (Brother) No

MacOS8.5-9.1 MacOS8.6-9.1 Yes (Brother) No No Yes (Brother) No

*1: The figure is ideal, and refers only to the scanning period, but does not include the feeding & output time of document. *2: By Brother#1 chart, it can store up to 600 pages.

I - 17

CHAPTER II.
INSTALLATION

CHAPTER 2 INSTALLATION CONTENTS

1. 2.

INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE.............................II-1 SETTING ID CODES TO FACSIMILE MACHINES .........................................................II-3

1.

INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE
If you want to update the current program stored in the flash ROM of the main PCB to the newer version or after you replace the main PCB, install the update program onto the flash ROM. The program installation requires a PC/AT-compatible computer (which is capable of running MS-DOS or its compatible OS).

Connecting the facsimile machine to your computer (1) Make sure that your computer is turned off. (2) Make sure that the machine's power cord is unplugged from a wall socket. (If the machine has a power ON/OFF switch, make sure that the switch is turned off.) (3) Connect the parallel interface cable to the parallel port on the back of the machine and secure it with the lock wires. (4) Connect the other end of the interface cable to the printer port of your computer and secure it with the two screws. (5) While pressing the 5 key on the machine's control panel, plug the machine's power cord into a wall socket (or turn on the power ON/OFF switch if the machine has the switch). (6) Check to see that the following pattern displays on the LCD. If it does not display, go back to step (2) above.
1st row 2nd row

(7) Turn on your computer.

I I -1

Installing the update data onto the flash ROM of the facsimile machine
NOTE: The following is an installation procedure example on a PC that is running Windows 95/98.

(1) Copy the update data and transfer utility onto the desired directory of the hard disk. e.g., C:\UPDATE (2) Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS-DOS window. (3) Type the drive letter where the update data and transfer utility are located. In the above example, type C:\ from the command line and press the ENTER key. Then type CD UPDATE and press the ENTER key. (4) Check that your computer is connected with the facsimile machine correctly. (5) To start the transfer utility transmitting the update data to the flash ROM of the facsimile machine, type the following: ICEN filename /b Where filename is an update data file, e.g., 9800x.upd. Then press the ENTER key. During downloading, the machine beeps intermittently. Upon completion of the downloading, the machine beeps continuously.
NOTE: If the facsimile machine cannot return to the standby state after completion of downloading, turn the power off and on.

I I -2

2.

SETTING ID CODES TO FACSIMILE MACHINES
Brother facsimile machines are assigned unique ID codes (character strings) at the factory. If you replace the main PCB of the machine, the machine will lose its assigned ID code so that it will not be identified by the connected PC*. You need to assign a unique ID code (character string) to the machine according to the procedure given here. For models covered by this manual, set serial numbers given to individual machines as ID codes.
(*ID codes are essential when more than one machine is connected to a single PC via USB.)

Connecting the facsimile machine to your PC (See the illustration on page II-1.) (1) Make sure that your PC is turned off. (2) Make sure that the machine's power cord is unplugged from a wall socket or other power source. (3) Connect the interface cable to the parallel interface port on the back of the facsimile machine and secure it with the lock wires. (4) Connect the other end of the interface cable to the printer port of your PC and secure it with the two screws. (5) Plug the machine's power cord into a wall socket or other power source. (6) Turn on your PC. Operating procedure (1) On your PC, run the ID setting utility. Follow the instructions shown on the PC's screen and enter the 9-digit serial number (e.g., G01012345) printed on the nameplate labeled to the back of the facsimile machine as an ID code. Then press the Enter key. The ID setting utility will transmit the ID code data from your PC to the facsimile machine and then it will terminate. The facsimile machine will automatically return to the standby mode. (2) To check whether the entered character string (ID code) is correct, make the machine enter the maintenance mode (refer to CHAPTER V, Section 1) and then press the 1 key twice (Subsection 3.5). The facsimile machine will print out a Configuration List. At the right top of the list, "SER.#: BROXXXXXXXXX" is printed. (3) Check that the character string entered in step (2) is printed in "XXXXXXXXX." If it is OK, press the 9 key twice to exit from the maintenance mode. If something other than that is printed in XXXXXXXXX, check the connection between the PC and facsimile machine and go back to step (1).

I I -3

CHAPTER III.
THEORY OF OPERATION

CHAPTER III. THEORY OF OPERATION
CONTENTS

1. 2.

OVERVIEW ............................................................................................................... III-1 MECHANISMS .......................................................................................................... III-2 2.1 2.2 Scanner Mechanism........................................................................................ III-3 Laser Printing Mechanism............................................................................... III-5 2.2.1 Paper pick-up and registration mechanism .............................................. III-5 2.2.2 Print process mechanism.......................................................................... III-6 2.2.3 Heat-fixing mechanism .............................................................................. III-8 2.2.4 Paper ejecting mechanism......................................................................... III-9 2.3 Sensors and Actuators .................................................................................... III-10

3.

CONTROL ELECTRONICS...................................................................................... III-13

1.

OVERVIEW

* Provided on models supporting facsimile function.

III - 1

2.

MECHANISMS
The machine is classified into the following mechanisms: SCANNER MECHANISM LASER PRINTING MECHANISM - ADF mechanism - Document scanning mechanism - Paper pick-up and registration mechanism - Print process mechanism (consisting of charging, exposing, developing, and transferring processes) with paper feeding mechanism - Heat-fixing mechanism with paper feeding mechanism - Paper ejecting mechanism

SENSORS AND ACTUATORS

III - 2

2.1

Scanner Mechanism This mechanism consists of the following: - document tray ASSY which consists of a document chute and document tray, - automatic document feeder (ADF) unit which consists of a document feed roller ASSY, document ejection roller ASSY, ADF motor, and document front and rear sensors, and - scanner unit which consists of a scanner top cover, CCD unit, CCD drive mechanism, CCD HP sensor, and scanner base. For details about the sensors, refer to Section 2.3.

III - 3

This scanner mechanism supports a dual scanning system. (1) If you set documents with their faces up on the document chute and start the scanning operation, the ADF motor rotates so that the document feed roller ASSY feeds those documents into the ADF unit, starting from the top sheet to the bottom, page by page. Each document curves downwards and turns to the right so as to advance above the CCD unit, and then it is fed out to the document tray with the document ejection roller ASSY. This way, documents move above the CCD unit being kept in a stationary position. (2) If you open the scanner unit, put a sheet of document (or put a bound book opened) on the glass of the scanner top cover, close the scanner unit, and start the scanning operation, then the CCD drive mechanism will be driven. That is, the CCD motor rotates and its rotation will be transmitted via the gear train to the CCD drive belt. The CCD unit, which is supported and guided by the CCD rail, is secured to the CCD drive belt. Clockwise and counterclockwise rotations of the CCD motor move the CCD unit to the right and left, respectively. In this scanning system, the CCD unit moves horizontally beneath a document being kept in stationary position. The CCD unit contains a charge coupled device (CCD) image sensor. The cold-cathode fluorescent lamp illuminates a document and the reflected light of the scanned image data is transmitted via the mirrors into the lens which reduces the scanned data so as to form the image on the CCD.

III - 4

2.2

Laser Printing Mechanism

2.2.1

Paper pick-up and registration mechanism

III - 5

At the 1st stage, the controller drives the main motor without energizing the solenoid so that the paper feed roller simply idles. At the 2nd stage, the controller energizes the solenoid so that the paper feed roller no longer rotates and the paper pick-up roller starts rotating to pick up paper into the machine, a sheet at a time. After the leading edge of the pulled-in paper passes through the manual insertion sensor actuator, the paper is further fed for the specified time length. Accordingly, the leading edge will reach the paper feed roller where the paper skew will be eliminated. At the 3rd stage, the controller deenergizes the solenoid to rotate the paper feed roller for feeding paper to the transfer block in the drum unit. When the leading and trailing edges of the paper pass through the registration sensor actuator, the sensor signals them to the controller. According to those signals, the controller may determine the first print position on the paper.

2.2.2

Print process mechanism

III - 6

The print process unit works with laser beam, electrical charges, and toner. The graph below shows the transition of electrical charge on the surface of the laser-sensitive drum through the four processes: charging, exposing, developing, and transferring processes.

III - 7

2.2.3

Heat-fixing mechanism

As the paper passes between the heater roller and the pressure roller in the heat-fixing unit, the heater roller fuses the toner on the paper. The controller monitors the internal resistance of the heater thermistor to keep the surface temperature of the heater roller constant by turning the halogen heater lamp on and off.

III - 8

2.2.4

Paper ejecting mechanism

Exit roller

Outer chute Jam sensor actuator

(Front) Paper ejection roller Paper ejection sensor actuator Paper

Heat-fixing unit

After the paper passes through the heat-fixing process, it will be ejected from the heat-fixing unit by the paper ejection roller. If the leading edge of the paper pushes down the actuator of the paper ejection sensor, the sensor signals the start of paper ejection. If the trailing edge has passed through the sensor actuator, the sensor signals the completion of paper ejection. If the jam sensor actuator will not be pushed up within the specified period after the leading edge of the paper pushes down the paper ejection sensor actuator, then the controller will interpret such an event as a paper jam inside the heat-fixing unit and display a jam error on the LCD. The paper will be turned over along the outer chute and ejected onto the main cover by the exit roller.

III - 9

2.3

Sensors and Actuators This machine has 13 sensors: 10 photosensors*, two thermistors, and a mechanical switch as described below.
(*Models supporting a 2nd paper cassette have two more photosensors--2nd registration sensor and 2nd cassette sensor.)

Sensor name Document front sensor Document rear sensor Document tray open sensor CCD HP sensor Manual insertion sensor Registration sensor Cassette sensor Paper ejection sensor Toner sensor Cover sensor Jam sensor Heater thermistor In-casing temperature sensor

Type Photosensor Photosensor Mechanical switch Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Thermistor Thermistor

Located on Document sensor PCB Document sensor PCB Harness support CCD unit Engine PCB Engine PCB Engine PCB Paper ejection sensor PCB Toner sensor (LED) PCB and toner sensor (light-receiver) PCB Toner sensor (LED) PCB Heat-fixing unit Heat-fixing unit Left-hand plate of the main chassis

· ·

Document front sensor which detects the presence of documents. Document rear sensor which detects the leading and trailing edges of pages to tell the control circuitry when the leading edge of a new page has reached the starting position and when the scan for that page is over. Document tray open sensor which detects whether the document tray is closed. CCD HP sensor which detects whether the CCD unit is placed in the home position. Manual insertion sensor which detects whether paper is inserted manually through the paper slot or whether paper fed through the paper cassette has jammed. Registration sensor which detects the leading and trailing edges of recording paper, which allows the controller to determine the registration timing and check paper jam. Cassette sensor which detects whether the paper cassette is loaded. Paper ejection sensor which detects whether the recording paper goes out of the machine. Toner sensor which detects whether there is toner or a toner cartridge is loaded. Cover sensor which detects whether the front cover is closed. Jam sensor which detects whether paper is jammed inside the heat-fixing unit. Heater thermistor which allows the controller to monitor the temperature of the heater roller of the fixing unit. In-casing temperature sensor which allows the controller to monitor the temperature inside the machine.

· · · · · · · · · · ·

III - 10

The above photosensors are a photo-interrupter consisting of a light-emitting diode and a lightsensitive transistor. Each of them has an actuator separately arranged as shown on the next page.

III - 11

NOTE: Document tray open sensor and jam sensor The machine has a document tray open sensor and jam sensor (both of which are not shown in the above illustration). The former is on the harness support; the latter is on the heat-fixing unit.

Location of Sensors and Actuators

III - 12

3.

CONTROL ELECTRONICS
The hardware configuration of the machine is shown below.

Document tray open sensor

5-pin

Control panel PCB Document sensor PCB
(Document front sensor and document rear sensor)

4-pin LAN board *1 Centronics USB parallel interface 14-pin VC connector PCB *2 Line External TEL 2-pin 13-pin 8-pin 5-pin Relay PCB 15-pin 5-pin 2-pin

ADF motor CCD unit CCD motor Speaker CCD HP sensor

ADF UNIT

SCANNER UNIT

NCU PCB *3

11-pin 3-pin Main PCB Paper ejection sensor PCB
(Paper ejection sensor)

2-pin In-casing temperature sensor (thermistor) 6-pin 5-pin 2-pin Polygon motor Engine PCB
(Manual insertion sensor, registration sensor, and cassette sensor)

Laser diode LASER UNIT 2nd paper cassette *4 2nd cassette sensor PCB (2nd cassette sensor & 2nd registration sensor) Solenoid

Low-voltage power supply PCB

12-pin

Heater (FU) lamp Heater thermistor Jam sensor Heat-fixing unit

2nd cassette relay PCB *4 Main motor Toner sensor PCBs
(Toner sensor LED, light-receiver, and cover sensor)

High-voltage power supply PCB

Fan

Solenoid LASER PRINTING UNIT

* 2 * 3 * 4 *

1

Provided on models supporting LAN interface. Models supporting the video capture are not available now. Provided on models supporting facsimile function. Provided on models available with a 2nd paper cassette (as an option).

Configuration of Machine

III - 13

CHAPTER IV.
DISASSEMBLY/REASSEMBLY AND LUBRICATION

CHAPTER IV. DISASSEMBLY/REASSEMBLY AND
LUBRICATION CONTENTS
1. n n n n 1.1 1.2 1.3 1.4 1.5 1.6 1.7 DISASSEMBLY/REASSEMBLY ............................................................................... IV-1 Safety Precautions .................................................................................................. IV-1 Preparation.............................................................................................................. IV-2 How to Access the Object Component ................................................................... IV-2 Disassembly Order Flow......................................................................................... IV-3 Lower Rear Cover .............................................................................................. IV-4 Access Plates R and F ....................................................................................... IV-4 Paper Cassette................................................................................................... IV-5 Document Tray ASSY ........................................................................................ IV-6 Upper Rear Cover .............................................................................................. IV-8 ADF Unit and Document Tray Open Sensor ...................................................... IV-9 [ Disassembling the ADF Unit ]........................................................................... IV-11 Scanner Unit and Control Panel ASSY............................................................... IV-16 [ Disassembling the Scanner Unit ] .................................................................... IV-19 [ Disassembling the Control Panel ASSY ]......................................................... IV-24 1.8 1.9 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 1.22 1.23 Relay PCB .......................................................................................................... IV-25 Speaker .............................................................................................................. IV-26 Scanner Mount ................................................................................................... IV-27 Paper Sub Tray and Tray Holder........................................................................ IV-30 VC Cover, VC Bracket, and VC Connector PCB (for models supporting video capture)..................................................................................................... IV-31 Front Cover Front Sub Cover (for models not supporting video capture) .............................. IV-32 Outer Chute and Paper Pinch Rollers ................................................................ IV-33 Main Cover ......................................................................................................... IV-34 Switch Cover (for models not equipped with a power switch) ............................ IV-35 Laser Unit ........................................................................................................... IV-36 Heat-fixing Unit and FU Lamp ............................................................................ IV-37 Fan ..................................................................................................................... IV-51 Drive Gear ASSY and Main Motor ASSY ........................................................... IV-53 NCU Shield and NCU PCB* ............................................................................... IV-55 Bottom Plate, Main PCB, and Bottom Insulation Film ........................................ IV-57 Low-voltage Power Supply PCB and Power Inlet ............................................... IV-61

i

1.24 1.25 1.26 1.27 1.28 1.29 2.

Inner Insulation Film, High-voltage Power Supply PCB, Engine PCB, and 2nd Cassette Relay PCB*............................................................................ IV-63 Toner Sensor (light-receiver) PCB and Toner Sensor (LED) PCB..................... IV-65 Gears and Paper Pick-up Roller......................................................................... IV-66 Paper Feed Roller ASSY.................................................................................... IV-67 Clutch Levers, Cassette Guide L, and Solenoid................................................. IV-68 Cleaning of High-voltage Contacts and Grounding Contacts ............................. IV-69

LUBRICATION .......................................................................................................... IV-71 [1] [2] [3] [4] ADF unit...................................................................................................... IV-71 Scanner mount ........................................................................................... IV-72 Drive gear ASSY ........................................................................................ IV-73 Paper cassette ........................................................................................... IV-74

ii

1.

DISASSEMBLY/REASSEMBLY
To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Unplug the power cord from the power outlet before accessing parts or units inside the machine. When having access to the power supply, be sure to unplug the power cord from the power outlet. (2) When servicing the optical system of the laser printing unit, be careful not to place screwdrivers or other reflective objects in the path of the laser beam. Be sure to take off any personal accessories such as wrist watches and rings before working on the printer. A reflected beam, though invisible, can permanently damage your eyes. (3) If the machine has been printing, allow the heat-fixing unit (inside this unit is a heater roller) sufficient time to cool down before starting maintenance jobs. It is HOT! (4) Be careful not to lose screws, washers, or other parts removed for parts replacement. (5) Do not remove gears from the document feed roller ASSY or document ejection roller ASSY if at all possible. Once removed, they will become unusable and new gears will have to be put back in. (6) When using soldering irons and other heat-generating tools, take care not to damage the resin parts such as wires, PCBs, and covers. (7) Before handling the PCBs, touch a metal portion of the machine to discharge static electricity; otherwise, the electronic parts may be damaged due to the electricity charged in your body. (8) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil. (9) Be sure to reinsert self-tapping screws correctly, if removed. Unless otherwise specified, tighten screws to the following torque values: Taptite, bind B and cup B Taptite, cup S Other screws M3: M4: M3: M3: M4: 0.7 N·m 0.8 N·m 0.8 N·m 0.7 N·m 0.8 N·m

n Safety Precautions

(10) When connecting or disconnecting cable connectors, hold the connector bodies not the cables. If the connector has a lock, always slide the connector lock to unlock it. (11) Before reassembly, apply the specified lubricant to the specified points. (Refer to Section 2 in this chapter.) (12) After repairs, check not only the repaired portion but also that the connectors and other related portions function properly before operation checks.

IV - 1

n

Preparation Prior to proceeding to the disassembly procedure, (1) Unplug the power cord, the modular jack of the telephone line, the PC interface cable, and the modular jack of an external telephone set if connected. (Not shown below.)

(2) Remove - the paper cassette and - the drum unit (with toner cartridge loaded).

n

How to Access the Object Component · On the next page is a disassembly order flow which helps you access the object components. To remove the heat-fixing unit, for example, first find it on the flow and learn its number ( in this case). You need to remove parts numbered , , , , , , , and so as to access the heat-fixing unit. Unless otherwise specified, the disassembled parts or components should be reassembled in the reverse order of removal.

·

IV - 2

n

Disassembly Order Flow
1.4

Document tray ASSY
1.6

1.5

Upper rear cover

1.1

Lower rear cover Access plates R and F NCU shield

1.3

Paper cassette

1.2

ADF unit and document tray open sensor - Document sensor PCB (NOTE 1)

1.8

Relay PCB

1.21

1.21

NCU PCB *4

*1 Provided on models supporting video capture. *2 Provided on models not supporting video capture. *3 Provided on models not equipped with the power switch. *4 Provided on models supporting facsimile function. *5 Provided on models available with a 2nd paper cassette (as an option).

1.7

Scanner unit

Scanner top cover Scanner base - CCD unit - CCD rail - CCD motor - CCD flat cable (NOTE 2)

1.9

Speaker
1.10

(NOTE 1) On the document sensor PCB are these sensors - Document front sensor - Document rear sensor On the harness support is a document tray open sensor. (NOTE 2) On the scanner base is a CCD HP sensor. (NOTE 3) On the heat-fixing unit are a jam sensor and heater thermistor. (NOTE 4) The main PCB monitors the internal resistance of the in-casing temperature sensor (thermistor) attached to the main chassis. (NOTE 5) On the paper ejection sensor PCB is the paper ejection sensor (photosensor). (NOTE 6) On the engine PCB are these photosensors: - Registration sensor - Manual insertion sensor - Cassette sensor (NOTE 7) On the toner sensor (light-receiver) PCB is a light-sensitive transistor. (NOTE 8) On the toner sensor (LED) PCB are an LED and cover sensor (photosensor).
1.22

1.7 Scanner mount - Exit roller

Control panel ASSY - Control panel PCB - FPC key - LCD

Bottom plate
1.22 1.23 1.24

1.22

Main PCB

(NOTE 4) 1.12

Paper ejection sensor PCB
(NOTE 5)

Low-voltage power supply PCB and power inlet
1.24

Inner insulation film

VC cover, VC bracket, and VC connector PCB *1
1.13

1.11

Paper sub tray and tray holder

1.22

Bottom insulation film

Engine PCB
(NOTE 6)

1.24

High-voltage power supply PCB

Front cover Front sub cover *2 Main cover
1.14

1.24

1.15

2nd cassette relay PCB *5

Outer chute

1.14

Paper pinch rollers

1.16

Switch cover *3

1.17

Laser unit

1.18

Heat-fixing unit - Heater roller - FU lamp
1.19

1.20

Drive gear ASSY - Main motor ASSY

1.25

Toner sensor (lightreceiver) PCB
(NOTE 7)

(NOTE 3) 1.20

Fan

Develop joint and front cover link (as cover sensor actuator)
1.27 1.25

1.26

Gears (Inner gear 54, gear 45 set P/R, gear 20 P/R, gear 40/54, gear 45 set F/R, and gear 20 F/R)
1.28

Paper feed roller ASSY

Toner sensor (LED) PCB
(NOTE 8)

1.26

Paper pick-up roller

Clutch levers and cassette guide L
1.28

Solenoid

IV - 3

1.1

Lower Rear Cover (1) Remove the three screws (two "a" and one "b") from the lower rear cover. Screw "b" is provided on those models available with a 2nd paper cassette (as an option). (2) Lightly pressing sections "X," pull out the lower rear cover.

"a" and "b": Screw, pan (washer) M4x10DB

1.2

Access Plates R and F (1) Remove screw "c" that secures access plates R and F together to the main chassis. (2) Remove screws "d" and "e" from access plate R. (3) Take out access plates R and F together. (4) Remove screw "f" to separate those access plates.

"c" to "f": Taptite, cup S M3x6 (Tightening torque: 0.5 N·m)

n

Reassembling Notes · When reinstalling access plate F, fit the two tabs provided on the front end underneath the center edge of the main chassis. IV - 4

1.3

Paper Cassette (1) Pull the pressure plate release lever to the front to release the pressure plate. (2) Fully slide the side guide (R or L) inwards (in the direction of arrow Q) and remove the screw. Then release the latches (arrow R) and pull up the side guide (arrow S). (3) Release the pressure plate from the bosses (arrow T) and remove it (arrow U). (4) Fully slide the paper rear guide to the front and lift it up (arrow V).

IV - 5

1.4

Document Tray ASSY (1) Fully open the document tray ASSY. (2) Lift up the document tray ASSY straight and pull the hinges up and out of the scanner unit. (3) Remove the three screws from each of the hinges.

IV - 6

(4) Remove screw "a," then lightly tap the left end of the document chute to release the three hooks from the document tray. (5) Remove the sponge. (6) Remove screw "b" to take off the support plate.

IV - 7

1.5

Upper Rear Cover (1) Remove the two screws from the upper rear cover. (2) Release section "a" from the latch provided on the scanner mount and pull the top of the upper rear cover to the rear and upwards.

n

Reassembling Notes · When installing the upper rear cover, first hook sections "b" onto the supports of the scanner mount and push the upper rear cover into place.

IV - 8

1.6

ADF Unit and Document Tray Open Sensor (1) Remove screw "a" from the harness support (which holds the document tray open sensor). (2) Remove screw "b" to release the grounding wires. (3) Disconnect the following from the relay PCB: · CCD flat cable (P4) · ADF motor harness (4-pin, P3) · Document sensor harness (4-pin, P8) · Document tray open sensor harness (2-pin)

Scanner top cover

"a"

Harness support

CCD flat cable

Document sensor harness "b" ADF motor harness Document tray open sensor harness Relay PCB (Rear) Chassis grounding wire ADF grounding wire Scanner grounding wire
"a": Cup B tite M3x10 "b": Taptite, cup S M3x6

IV - 9

(4) Turn the ADF unit in the direction of arrow Q, remove the plastic retaining ring, and release the arm (arrow R) from the boss provided on the scanner top cover. Turn the ADF unit back into place. (5) Open the ADF cover (arrow S) and remove two screws "c." (6) Lift up the ADF unit while pulling out the ADF motor harness, document sensor harness, and grounding wire. The ADF supports also come off. (7) Remove screw "d" and take off the harness support together with the document tray open sensor. Remove the screw from the document tray open sensor.
"c" ADF supports "c"

ADF unit Front pin "y" Rear pin "x" ADF cover ADF motor harness Document sensor harness ADF grounding wire Harness support "d" ADF unit Arm

Plastic retaining ring

Scanner top cover

Boss Harness support ADF motor harness, document sensor harness, and grounding wire "c" and "d": Taptite, cup B M3x8

Tapitite, pan P 1.6x8 (Tightening torque: 0.15 +0.03 N m)

Document tray open sensor

Harness support

IV - 10

[ Disassembling the ADF Unit ] 1) Open the ADF cover. Pull the ADF side cover outwards and release the ADF cover from the bosses provided on the ADF side covers.

2) 3)

At each of the ADF side covers F and R, remove the screw, pull the unscrewed corner outwards to release it from the document ejection chute, and unhook the latch. Remove the document ejection chute (which has been secured with the screws removed in step 2) above).

IV - 11

4)

At the front end of the document feed roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document feed roller ASSY. At the front end of the upper LF roller (gray) shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the upper LF roller ASSY. Remove the two screws and take off the ADF motor.

5) 6)

If you do not need to remove the ADF parts, skip to step 10). 7) Peel off the ADF film. NOTE: Once removed, the ADF film will become unusable and a new part will have to be put back in. 8) 9) Remove the screw and take off the spring plate A, separation rubber, rubber holder, and compression spring. Push the hooks provided on the upper ADF chute and remove the pressure rollers and their springs.

IV - 12

10) Remove the two screws and lift up the upper ADF chute.

11) Turn the document front sensor actuator as shown below and lift it up. 12) Turn the document rear sensor actuator as shown below and lift it up. 13) Disconnect the document sensor harness from the document sensor PCB and take out its harness from the harness guides. 14) Unhook the two latches (large and small latches in this order) from the document sensor PCB and lift it up.

IV - 13

15) At the front end of the document ejection roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document ejection roller ASSY. 16) Remove the three screws and take off the motor bracket. 17) At the front end of the lower LF roller (black) shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and remove the lower LF roller ASSY.

18) Turn the lower ADF chute upside down. 19) Pull the arm outwards and take it off. 20) At the rear side of the lower ADF chute, remove the gear 19/36 by pulling its pawl outwards. 21) Remove the gear 64 by pulling its pawl outwards. 22) Unhook the two springs. 23) Pull out the white roller bushing F by pulling its pawls outwards. 24) Remove the white roller together with the white roller bushing R and gear 27.

IV - 14

n

Reassembling Notes · · Take care not to mistake the upper LF roller ASSY (gray) for the lower LF roller ASSY (black). When setting the document sensor PCB back into place, do not push it down straight, but first fit the PCB in the large latch and then fit it in the small latch (see the illustration given on page IV13). Be sure to route the document sensor harness through the three harness guides so that it will not interfere with the document rear sensor actuator. (See the illustration given on page IV-13.) Reinstall the ADF motor with its connector side facing up. (See the illustration given on page IV12.) Reinstall the ADF side covers so that the tabs of the ADF side plates become fitted inside the ribs provided on the ADF side covers. (See the illustration given on page IV-11.) When reinstalling the ADF side cover R, be sure to route the document sensor harness, ADF motor harness, and grounding wire between the boss and the ADF side cover R. (See the illustration given on page IV-11.) When reinstalling the ADF unit, first set the ADF support onto rear pin "x" of the ADF unit, set the ADF unit back into place, set the other ADF support onto front pin "y," then secure those ADF supports with two screws "c." (See the illustration given on page IV-10.) When connecting the ADF motor harness, document sensor harness, and grounding wires to the relay PCB, route them as shown below.

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1.7

Scanner Unit and Control Panel ASSY (1) Disconnect the following from the relay PCB: - CCD motor harness - Panel harness - Scanner HP sensor harness

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(2) Slide the scanner unit (with the control panel ASSY) to the rear by approx. 5 mm and then lift it up. (For the disassembly procedure of the scanner unit, refer to page IV-19.)

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(3) Remove the three screws from the underside of the scanner base. (4) Insert the tip of a flat screwdriver into each of the four holes provided in the scanner base and unhook the four latches while lifting up the control panel ASSY. (5) Disconnect the panel harness from the control panel PCB. (For the disassembly procedure of the control panel ASSY, refer to page IV-24.)

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Reassembling Notes · When reinstalling the scanner unit, fit the holes and cutouts provided in the scanner unit over screws "A" and pawls of the scanner mount, respectively, and then slide the scanner unit to the front. (Refer to page IV-17.) When connecting the CCD motor harness, panel harness, and scanner HP sensor harness to the relay PCB, route them as shown below.
CCD flat cable Scanner HP sensor harness Document sensor harness Panel harness Speaker harness ADF motor harness CCD motor harness Document tray open sensor harness

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Main-relay (panel) harness Relay PCB

Main-relay (motors) harness Main-relay (CCD) harness

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·

When connecting the CCD motor harness, panel harness, and scanner HP sensor harness to the relay PCB, route them as shown below.

[ Disassembling the Scanner Unit ] The disassembling job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit. 1) 2) Remove the four screws from the scanner top cover. Separate the scanner top cover from the scanner base.

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3) 4) 5) 6)

Turn the gear 17/97 to move the CCD unit to the right to make the following job easier. Remove screw "a" and take out the CCD rail clamp. (See the illustration given on the next page.) Remove two screws "b" from the CCD idle pulley holder, then remove the CCD drive belt from the idle pulley. Lift up the CCD rail together with the CCD unit and CCD drive belt, and then disconnect the CCD flat cable. NOTE: When handling the CCD unit, do not touch the CCD PCB or glasses but hold the hatched sections as shown below.

7) 8)

Pull out the CCD rail from the CCD unit. Remove the CCD lock.

"a": Taptite, cup B M3x8 "b": Taptite, pan B M3x10

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9)

Pull up the CCD motor harness and disconnect it from the CCD motor.

10) Remove three screws "c" from the motor bracket. 11) Lift up the motor bracket. 12) Remove two screws "d" from the CCD motor. The scanner grounding wire also comes off.

13) Disconnect the CCD HP sensor harness from the sensor. 14) Remove the CCD HP sensor.

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15) Remove the four screws and take off the flat cable clamp. Remove sponge 3 attached with adhesive tape. 16) Remove the CCD flat cable (which is attached with adhesive tape).

17) Remove the four screws and take off the guide plate. 18) Remove tape and sponges 1, then take out the panel harness and CCD HP sensor harness. NOTE: Once removed, the sponges 1 will become unusable and new ones will have to be put back in.

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Reassembling Notes · · Route the panel harness and CCD HP sensor harness through the three notches, then tape them as illustrated on the previous page. When replacing the CCD flat cable with a new one, be sure to arrange the new cable as illustrated below, then route it along the positioning rib as shown on the previous page.

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Set the CCD motor back into place with its connector side facing up as shown on page IV-21. When securing the motor with screws "d," be sure to secure the scanner grounding wire also as shown on page IV-21. Route the CCD motor harness and scanner grounding wire as illustrated below.

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Set the CCD lock in the release (forward) position. If the CCD lock is placed in the lock position, the CCD home positioning will fail in the next powering-up sequence. If this happens, turn the CCD lock to the release position. IV - 23

[ Disassembling the Control Panel ASSY ] 1) 2) 3) 4) 5) Turn the control panel ASSY upside down. Remove two screws "a." Slightly lift up the control panel PCB, then unlock the FPC key connector and disconnect the FPC key. Next, unlock the LCD cable connector and disconnect th