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Version 2.0 December 2004
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Order Number: MGCS041102C0 H22
Digital Imaging Systems
DP-2310/3010 DP-2330/3030 [ Version 2.0 ]
WARNING
This service information is designed for experienced repair technicians only and is not intended for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt within this service information by anyone else could result in serious injury or death.
© 2004 Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying and distribution is a violation of law.
This Product Uses Lead (Pb) Free Solder Printed Circuit Boards (PCBs).
Information regarding Lead-Free (PbF) solder: Distinction of PbF PCB: PCBs (manufactured) using lead free solder will have a mark following the PCB part numbers in a label on the PCB. Caution: Pb free solder has a higher melting point than standard solder; typically the melting point is 50 - 70 F (30 - 40 C) higher. Please use a soldering iron with temperature control and adjust it to 700 20 F (370 10 C). Exercise care while using higher temperature soldering irons, do not heat the PCB for too long to prevent solder splash or damage to the PCB. Pb free solder will tend to splash when heated too high (about 1100 F/600 C). ECO SOLDER M705 (available from Senju Metal Industry Co., Ltd.: URL: http://www.senju-m.co.jp) is recommended when repairing PbF PCBs.
The contents of this Service Manual and the Specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves the right to make improvements in the product design without reservation and without notice. Published in Japan.
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Important Notice
Please read this notice completely BEFORE installing any optional accessories. As failure to properly install the additional board or connector with the power ON (only the front power switch Off) could damage the copier's SPC or SC board. Please follow the instructions below: 1. It is essential that you turn OFF power to the Main Power Switch located in the rear of the copier. 2. It is essential that you unplug the Main AC Power Cord from the wall outlet. 3. Please carefully read the installation instructions and follow each step.
Note:
If the Hard Disk Drive Unit is installed, to prevent a Disk Scan Function from being performed (similar to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below when turning OFF the Power Switches on the machine. 1. Turn the Power Switch on the Left Side of the machine to the OFF position first. 2. Wait approximately 10 seconds while the machine writes the closing status onto the Hard Disk Drive Unit. 3. Turn the Main Power Switch on the Back of the machine to the OFF position. (This interrupts all the power to the machine) 4. Unplug the AC Power Cord.
* The specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves the right to make improvements in the product design without reservation and without notice.
3
Precautions
For Your Safety
To prevent severe injury and loss of life, read this section carefully before servicing the Panasonic machine to ensure proper and safe operation of your machine. Please ensure that the machine is installed near a wall outlet and is easily accessible. This section explains the Warnings and Cautions used in the machine and/or this manual.
WARNING: Denotes a potential hazard that could result in serious injury or death. CAUTION: Denotes hazards that could result in minor injury or damage to the machine.
This section also explains the Warnings and Cautions used in the machine and/or this manual. These symbols are used to alert operators to a specific operating procedure that must not be performed. These symbols are used to alert operators to a specific operating procedure that must be emphasized in order to operate the machine safely.
WARNING Power and Ground Connection Cautions
Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount of current that can generate heat and eventually cause fire if left unattended over an extended period of time. Always use the power cord provided with your machine. When an extension power cord is required, always use a properly rated cord. 120 V/15 A or AC 220 - 240V/10 A If you use a cord with an unspecified current rating, the machine or plug may emit smoke or become hot to the touch. Do not attempt to repair, pull, bend, chafe or otherwise damage the power cord. Do not place a heavy object on the cord. A damaged cord can cause fire or electric shocks. Never touch a power cord with wet hands. Danger of electric shock exists.
If the power cord is damaged or insulated wires are exposed, contact your Service Provider for a replacement. Using a damaged cord can cause fire or electric shocks. Stop operation immediately if your machine emits smoke, excessive heat, unusual noise, or abnormal smell, or if water is spilt onto the machine. These conditions can cause fire. Immediately switch Off and unplug the machine, and contact your Service Provider. Do not disconnect or reconnect the machine while the power switch is in the On position. Disconnecting a live connector can cause arcing, consequently deforming the plug and cause fire. When disconnecting the machine, grasp the plug instead of the cord. Pulling on a cord forcibly can damage it and cause fire or electric shock. When the machine is not used over an extended period of time, switch it Off and unplug it. If an unused machine is left connected to a power source for a long period, degraded insulation can cause electric shocks, current leakage or fire. Be sure to switch Off and unplug the machine before accessing the interior of the machine for cleaning, maintenance or fault clearance. Access to a live machineÕ interior can cause s electric shock.
4
Once a month, unplug the machine and check the power cord for the following. If you notice any unusual condition, contact your Service Provider. The power cord is plugged firmly into the receptacle. The plug is not excessively heated, rusted, or bent. The plug and receptacle are free of dust. The cord is not cracked or frayed.
Operating Safeguards
Do not touch areas where these caution labels are attached to, the surface may be very hot and may cause severe burns. Do not place any liquid container such as a vase or coffee cup on the machine. Spilt water can cause fire or shock hazard. Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get into the machine, they can short-circuit internal components, and cause fire or electric shocks. If debris (metal or liquid) gets into the machine, switch Off and unplug the machine immediately. Operating a debris-contaminated machine can cause fire or electric shock. Do not try to alter the machine configuration or modify any parts. An unauthorized modification can cause smoke or fire.
Consumable Safeguards
Never dispose of toner, toner cartridge or a waste toner container into an open flame. Toner remaining in the cartridge can cause an explosion, burns and/or injuries. Keep button batteries/stamp out of the reach of children. If a button battery/stamp is swallowed accidentally, get medical treatment immediately.
CAUTION Installation and Relocation Cautions
Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire. Do not place the machine in a hot, humid, dusty or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shocks. Place the machine on a level and sturdy surface that can with stand. If tilted, the machine may tip-over and cause injuries.
When relocating the machine, remove the toner and/or developer, and pack the machine with proper packing materials for shipping.
When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the power cord attached, it can cause damage to the cord which could result in fire or electric shock.
5
CAUTION Operating Safeguards
Do not place a magnet near the safety switch of the machine. A magnet can activate the machine accidentally, resulting in injuries. Do not use a highly flammable spray or solvent near the machine. It can cause fire. When copying a thick document, do not use excessive force to press it against the scanning glass. The glass may break and cause injuries. Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it yourself to avoid injuries or burns. Switch Off the machine immediately, and wait until it cools down. Do not use conductive paper, e.g. folding paper, carbon paper and coated paper. When a paper jam occurs, they can cause a short circuit and fire. Do not place any heavy object on the machine. An off-balance machine can tip-over or the heavy object can fall, causing damage and/or injuries. Keep the room ventilated when using the machine for an extended period of time to minimize the ozone density in the air. When copying with the document cover open, do not look directly at the exposure lamp. Direct eye exposure can cause eye fatigue or eye injury. Pull out paper trays slowly to prevent injuries. When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch Off the machine immediately, , and wait until it cools down. .
Consumable Safeguards
Never heat the drum cartridge, or scratch its surface. A heated or scratched drum can be hazardous to your health. Do not mix new and old batteries together, as they can burst or leak, causing fire or injuries. Be sure to use the specified type of batteries only. Ensure that batteries are installed with correct polarity. Incorrectly installed batteries can burst or leak, resulting in spillage or injuries.
Others
When clearing a paper jam or other fault, follow the appropriate procedure given in this manual. The machine has a built-in circuit for protection against lightning-induced surge current. If lightning strikes in your neighborhood, switch Off the machine. Disconnect the power cord from the machine and reconnect only when the lightning has stopped. If you notice flickering or distorted images or noises on your audio-visual units, your machine may be causing radio interference. Switch it Off and if the interference disappears, the machine is the cause of the radio interference. Perform the following procedure until the interference is corrected. Move the machine and the TV and/or radio away from each other. Reposition or reorient the machine and the TV and/or radio. Unplug the machine, TV and/or radio, and replug them into outlets operating on different circuits. Reorient the TV and/or radio antennas and cables until the interference stops. For an outdoor antenna, ask your local electrician for support. Use a coaxial cable antenna.
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Table of Contents
Specifications Table ................................ 8
1.1. 1.2. 1.3. 1.4. Copy Function...........................................8 Fax, Printer and Internet Fax Functions ................................................17 System Combination...............................26 Options List.............................................27 5.17. Inverting ADF (2/3) ............................... 194 5.18. Inverting ADF (3/3) ............................... 198 5.19. PC Boards / Harnesses........................ 202 5.20. Paper Tray ........................................... 212 5.21. Packing and Accesories ....................... 214 5.22. ADF Packing and Accesories............... 222 5.23. 2nd/4th Paper Feed Module................. 224 5.24. 3rd Paper Feed Module ....................... 228 5.25. Finisher (1/6) ........................................ 232 5.26. Finisher (2/6) ........................................ 234 5.27. Finisher (3/6) ........................................ 236 5.28. Finisher (4/6) ........................................ 238 5.29. Finisher (5/6) ........................................ 240 5.30. Finisher (6/6) ........................................ 242 5.31. ADF (1/3).............................................. 244 5.32. ADF (2/3).............................................. 248 5.33. ADF (3/3).............................................. 252 5.34. Printer Controller Module for PCL6 ............................................... 254 5.35. Network Scanner Module ..................... 256 5.36. Internet Fax / E-Mail Module ................ 258 5.37. Fax Communication Board................... 260 5.38. Hard Disk Drive Unit............................. 262 5.39. Accounting Software ............................ 264 5.40. DD Server Software ............................. 266 5.41. 1-Bin Finisher Packing and Accesories............................................ 268 5.42. Printer Controller Module for PS / PCL6 ....................................... 270 5.43. Hardware Identification Template .............................................. 272
Maintenance, Adjustments and Check Points .......................................... 29
2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. 2.8. 2.9. Preventive Maintenance .........................29 Required Tools .......................................31 Preventive Maintenance Points ..............32 Preventive Maintenance Check List ...............................................34 Resetting the P/M (Preventive Maintenance) Counter .........36 Lubrication Point List ..............................37 Updating the Firmware ...........................40 Adjusting the Printer Registration, LSU Image Side to Side .........................51 Calibrating the LCD ................................53
Troubleshooting .................................... 54
3.1. 3.2. Error Codes (For Copier) ........................54 Information Codes Table (For Facsimile)........................................67
Service Modes........................................ 73
4.1. 4.2. Service Modes (For Copier)....................73 Service Modes (For Facsimile) .............104
Exploded View & Parts List ................ 135
5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. Control Panel Unit.................................136 Scanner Unit .........................................140 Electrical Parts......................................144 Frame Parts ..........................................148 Cover Assembly....................................152 Process Unit (1/3) .................................156 Process Unit (2/3) .................................158 Process Unit (3/3) .................................160 Drive Unit ..............................................162
Alphanumerical Parts List .................. 274
5.10. Fuser Unit .............................................166 5.11. Paper Feed Module ..............................170 5.12. Paper Transportation ............................174 5.13. Paper Transport Unit ............................184 5.14. Automatics Duplex Unit ........................186 5.15. Dual-Path Exit Guide Unit.....................188 5.16. Inverting ADF (1/3) ...............................190
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1 Specifications Table
1.1. Copy Function
Items Basic Specifications 1 Type 2 Platen 3 Original Position Platen ADF / i-ADF 4 Recording Paper Path 5 Face Up / Face Down 6 Drum 7 Copy Process 8 Developing Process 9 Toner Recycle 10 Fusing System 11 Max Original Size 12 Paper Size LDR, LGL, LTR, LTR-R, INV-R Paper Tray A3, A4, A4-R, A5, A5-R, B4, FLS A3, B4, A4, A4-R, B5, B5-R LDR, LGL, LTR, LTR-R, INV-R Bypass Bypass Envelope 13 Warm-up Time A3, A4, A4-R, A5, A5-R, B4, FLS A3, B4, A4, A4-R, B5, B5-R No Approx. 35 sec. Description DP-2310/2330 DP-3010/3030 Desktop Fixed Left / Rear Left / Center Center Face Down Organic Photo Conductor (OPC) Dry Electrostatic System Dry Dual Components No Heat & Pressure Ledger (11 x 17 in) / A3 (297 x 420 mm)
DP-2310/3010 DP-2330/3030
Remarks
For USA and Canada For EU FLS = 8 x 13 in, 8.5 x 13 in For Other Destinations For USA and Canada For EU FLS = 8 x 13 in, 8.5 x 13 in For Other Destinations 68 °F (20 °C) From Platen/ Letter/ A4 Portrait/ 1st Paper Tray. Period between Start Key is pressed and Paper exits to the lower Inner tray. When LSU is ready.
14 First Copy Time
Less than 4.5 sec.
15 Copy Speed Ledger / A3 Legal / B4 / FLS Letter-R / A4-R Letter / A4 Invoice-R / A5 / A5-R 16 Zoom Enlargement Reduction Zoom
15 / 16 cpm 17 / 17 / 18 cpm 20 / 19 cpm 23 cpm 23 cpm
18 / 19 cpm 21 / 21 / 23 cpm 25 / 24 cpm 30 cpm 30 cpm
From 1st Paper Tray, exit to Lower Inner Tray and Continuous Copy.
Selected Original size / Copy size Selected Original size / Copy size 25 - 400%
1% Step
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Items 17 Paper Feed Paper Tray Capacity Auto Size Setting Low Level Warning Bypass Capacity Auto Size Setting Paper Capacity (Std. Configuration) 18 Multi Copy Range 19 Gradation Text Text / Photo Photo 20 Resolution Standard Sorting Memory 21 Size 22 Standard Page Memory Size 23 Exit Tray Capacity 24 Color 25 Dimensions (W x D x H) 26 Operating Space (W x D) 28 Weight Options 1 Paper Feed System 550 sheets 3rd Paper Feed Module Paper Size Detection Low Level Paper Warning 550 sheets 4th Paper Feed Module Paper Size Detection Low Level Paper Warning Max. Paper Capacity
Description DP-2310/2330 DP-3010/3030 Front Loading Universal Paper Tray 550 sheets x 2 No Empty Only 50 sheets Yes 1,150 sheets 999 sheets Bi-Level 256 steps 256 steps 600 dpi 16 MB 32 MB Standard: 250 sheets No 23.58 x 27.83 x 27.44 in (599 x 707 x 697 mm) 38.50 x 27.83 in (978 x 707 mm) 158.73 lb (72 Kg) 180.78 lb (82 Kg) Max. 550 sheets x 4 Yes Manual Empty Only Yes Manual Empty Only 2,250 sheets
Remarks
LTR / A4 : 20 lb (75 g/m2) Control Panel Selectable
LTR / A4 : 20 lb (75 g/m2)
Halftone by Error Diffusion Scanning and Printing.
H: To Platen Glass. Includes Bypass Paper Tray. Main Unit Main Unit with i-ADF mounted
Motor is mounted. Control Panel Selectable Motor is not mounted. Control Panel Selectable LTR / A4 : 20 lb (75 g/m2)
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Items 2 Cabinet Stand for 4-Paper Tray Configuration Stand for 3-Paper Tray Configuration Stand for 2-Paper Tray Configuration 3 Platen Cover Free Stop 4 ADF Single Side Type Original Set Scanning Method Capacity (Original) SADF Mode Free Stop 5 Inverting ADF (i-ADF) Duplex Type Original Set Scanning Method Capacity (Original) SADF Mode Free Stop 6 Exit Tray (Inner) Tray Position Number of Bins Face Up / Face Down Bin Capacity Multi Tray Function Shift Tray Function 7 Finisher Tray Position Number of Bins Face Up / Face Down Bin Capacity
Description DP-2310/2330 DP-3010/3030 Option Option Option Option Yes Option Face Up Sheet Through 50 sheets Yes Yes Standard Option Face Up Sheet Through 50 sheets Yes Yes Inner 1 Face Down Upper / Lower Bins: 250 sheets Option (Inner 2-way) No Option Outer 1 Face Down 500 sheets 250 sheets Yes
Remarks
Base Plate with Casters Low Plain Stand High Plain Stand For EU and Other Destinations From 30 to 70 degrees. For EU and Other Destinations
LTR / A4 : 20 lb (75 g/m2) From 30 to 70 degrees. For USA and Canada For EU and Other Destinations
LTR / A4 : 20 lb (75 g/m2) Available for single side scanning only. From 30 to 70 degrees.
Requires the Optional Exit Tray (Inner). Max. 3 way using Optional Exit Tray (Outer) or Finisher. Not available with Exit Tray (Outer).
Multi Tray Function
LTR, LTR-R, A4, A4-R, B5 LDR, LGL, A3, B4, FLS Max. 3 way using Optional Exit Tray (Inner) and Exit Tray (Outer) or Finisher.
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Items Shift Tray Function Staple Function Stapler Capacity Max. Number of Pages Stapled Staple Position Punch Function 8 Exit Tray (Outer) Tray Position Number of Bins Face Up / Face Down Bin Capacity Multi Tray Function Shift Tray Function 9 Dual-Path Exit Guide Unit 10 Paper Transport Unit 11 Automatic Duplex Unit 12 Counter Key Counter Capability 13 Dehumidifier 14 Sorting Image Memory Optional Image Memory 1 (16 MB) Optional Image Memory 2 (64 MB) Optional Image Memory 3 (128 MB)
Description DP-2310/2330 DP-3010/3030 Yes Yes 3,000 pins 30 sheets / set Rear / Upper No Option Outer 1 Face Down 250 sheets Yes No Standard Standard Standard
Remarks No Manual Stapling. Not available with Rotation. Not available with INV, INV-R, A5, A5-R or B5-R. LTR, LTR-R, A4, A4-R, B5 : 30 sheets LDR, LGL, A3, B4, FLS: 20 sheets 1 Position Not available with Finisher.
LTR / A4 Max. 3 way using Optional Exit Trays (Inner and Outer). For Exit Tray (Inner or Outer), Finisher and Duplex printing. To be used for Exit Tray (Outer), Finisher and Duplex printing.
Option Option Yes Yes Yes
The Harness Kit contains only Harnesses, Bracket and a Screw. Supplied as a Service Part. Unit comes standard with 16 MB. 1-Slot available for an Optional Image Memory module. Additional Optional Sorting Image Memory (Minimum 16 MB) is required for the Hard Disk Drive to function. (For Tandem, Remote Copy, etc.)
15 Hard Disk Drive
Option
Features 1 Automatic Features Auto Magnification Selection Auto Paper Selection Auto Paper Tray Selection
Yes Yes Yes
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Items Auto Start Energy Saver Standby Mode
Description DP-2310/2330 DP-3010/3030 Yes Yes (140Wh)
Remarks Reservation while Power On Initial Automatically enters the Sleep or Shutdown Mode after 15 minutes from the Standby or Energy Saver Mode. Manually enters the Energy Saver Mode by pressing the Energy Saver key. Sleep or Shutdown mode is controlled by the General Functions setting. Turns Off the Heater Power. 100 VAC Power Supply Network Function not available 220 VAC Power Supply Network Function not available Requires the Fax Communication Board (DA-FG300) option or the Internet Fax / E-MAIL Module (DA-NF600) option. PPC Function
Energy Saver Mode
Yes (28W)
Sleep Mode
Yes (18W) Yes (3W)
Shutdown Mode Yes (4W)
Remote Diagnostic
Yes
Machine Stops when Out of Toner 2 Additional Features Low Level Paper Warning Photo Mode Original Detection Release Edit / Effects Book Mode Edge Mode Margin Mode X-Y Zoom Stamping Page, Date, Issue 2-Sided Copy Inverse Mode (Negative / Positive) Centering Mode Mirror Mode Image Repeat
Yes Empty Only Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
256 steps Manually overridden when using the Original Size keys.
25 - 400% Available only when using the ADF.
With Digital Sky Shot
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Items Others (Inverting ADF & ADU) 2-Page Copy Mode 2 in 1 4 in 1 6 in 1 8 in 1 Booklet Mode Duplex Copy 12 21 22 Book2 1st Page BLANK 1st Page IMAGE Image Rotation (90 or 270 °) Electronic Sorting Rotation Sorting Insertion Job Cover Mode Page Insertion Mode OHP Interleave Mode Presentation Mode Department Counter ADF Multi Size Feed JOB Build and SADF Mode Original Counter Job Memory Job Time Display Concurrent Copy Tandem Copy Mode Remote Copy Mode Scan Once Print Many Mode Job Complete Notice Trial Copy Mode Weekly Timer Function Mode Interrupt
Description DP-2310/2330 DP-3010/3030
Remarks
Yes Yes Yes Yes Yes Yes
LDR LTR x 2 (A3 A4 x 2, B4 B5 x 2)
For USA and Canada For EU and Other Destinations Copy from four 1-Sided pages to 1 Booklet Mode sheet.
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Available only when using the i-ADF. 1 2/2 1/2 2 Book 2
Available when using the ADF or i-ADF. 300 Departments LDR and LTR, LGL and LTR-R, A3 and A4, B4 and B5, A4-R and A5
Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
5 Jobs in Memory 12 Concurrent Copy Jobs
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Items Electronic Counter Digital Sky Shot Mode Check / Slip Mode 3 Control Panel Display Status Lamp Key Original Size Copy Size Keypad Clear Stop Start Energy Saver Multi Size Feed Sort / Finish Function Mode Original Detection Release Interrupt Reset One-Touch key Mode Change LCD Main Indication Message Language (Default) Original Size / Image Indication Paper Size / Image Indication Paper Tray Selection Selected Paper Tray / Tray Status Original Mode Selection Copy Density Selection Setting Confirmation Function Classification Zoom Magnification Number of Copies JOB Build and SADF / Multi Size Feed Mode Error Code
Description DP-2310/2330 DP-3010/3030 Yes Yes Yes Wide Touch Panel LCD Yes
Remarks
GREEN : Scanning / Printing RED : Alarm / Warning
Yes Yes Yes Yes Yes Yes Yes No No Yes No Yes Yes No Yes English (American) Specified Language Yes (without Image) Yes (without Image) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Text / Text-Photo / Photo Copier / Printer / NW Scanner / Fax and Internet Fax Mode For USA and Canada For EU and Other Destinations
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Items Finishing Warning Indicators Add Toner Toner Waste Container Full Add Paper (No Paper) Add Paper (Under 50 sheets) Paper Jam Indication Paper Jam Location Service Alert Call User Error Machine Error History of Jam Errors 4 Main Unit Total Counter Max. Weight of Documents on the Platen Glass ADF with Document Guide Clip Pocket Operating Instructions Pocket Warning / Caution Label 5 Optical System Original Detection Method Scanning Method Dehumidifier Mechanical Multi Copy Mode 6 Process System Type Toner Drum Life Developer Life Toner Waste Container Dehumidifier Manual Add Toner
Description DP-2310/2330 DP-3010/3030 Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes (Standard) 11.02 lb (5 kg) Yes Yes No Specified Language Reflective Photo Sensor Type 600 dpi CCD Yes No
Remarks
Mechanical Counter
Supplied as a Service Part
Separate OPC Unit and Developer Unit Type 15K 60K 120K Yes Yes Yes
Supplied as a Service Part Manually adds toner to the developer (up to TDC threshold)
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Items Efficiency 1 Productivity ADF Productivity (LTR / A4) ADF Inverting ADF ADU Copy Productivity (LTR / A4) Transport Method 12 1 copy 5 copies 10 copies PM Cycle 1 PM Cycle Major PM Minor PM (Cleaning) Packing Configuration 1 Packing Dimension 2 Packing Weight 3 Accessories Process Unit Developer Toner Toner Waste Container Outer Tray Operating Instructions Power Supply 1 Power Requirement 2 Power Consumption Ambient Conditions 1 Temperature 2 Relative Humidity 3 Safety 4 Energy Saver 5 EMI 6 Lead Free Solder (PbF)
Description DP-2310/2330 DP-3010/3030
Remarks
100% 100% Throughput Stack less 70% 90% 95% 57% 80% 85% When exiting to lower Inner Tray from 1st Tray. When LSU is ready.
120 k 60 k 28.58 x 32.91 x 42.91 in (726 x 836 x 1090 mm) 218.26 lb (99 kg) Yes No No No No Yes 99 - 138 VAC 47 - 63 Hz Single phase 180 - 264 VAC 47 - 63 Hz Single phase Less than 1500 W 50 - 80 °F / 10 - 30 °C 30 - 80% UL1950 / CSA C22.2 No.950 EN60950
Option
100 VAC Power Supply 220 VAC Power Supply
For USA and Canada For EU and Other Destinations
Energy Star Compliant Class A computing device in FCC Rules For USA and Canada Part 15 This Product uses Lead Free (PbF) Refer to the Parts Manual for PCBs details
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Ver.2.0 DEC 2004
1.2.
1.2.1.
Fax, Printer and Internet Fax Functions
Fax Function
Items Description DP-2310/2330 DP-3010/3030 G3 Yes No No 33.6 - 2.4kbps JBIG/MMR/MR/MH Yes Yes (B, D) Approx. 3 sec. Remarks ITU-T Std & Non-Std 1-Line Only
DP-2310/3010 DP-2330/3030
Main Specifications 1 Compatibility 2 PSTN Line Port 3 Leased Line Port 4 V.24 Line Port 5 Modem Speed 6 Coding Scheme 7 ECM 8 Short Protocol 9 Transmission Speed
T.30/V.34/V.17/V.29/V.27ter Conforms to ITU-T Rec. T.30 ECM ITU-T Image No. 1 (A4, Std Resolution)
Transmission Std. 203 x 98 (8 x 3.85) Fine 203 x 196 (8 x 7.7) S-Fine 203 x 391 (8 x 15.4) 406 x 391 (16 x 15.4) Communication Resolution 600dpi 600 x 600 dpi 10 dpi x lpi (pels/mm x lines/ Reception mm) Std. 203 x 98 (8 x 3.85) Fine 203 x 196 (8 x 7.7) S-Fine 203 x 391 (8 x 15.4) 406 x 391 (16 x 15.4) 600dpi 600 x 600 dpi Scanner Mechanism 1 Scanning Device CCD (ADF / Platen) 2 Scanning Speed (ADF) Resolution Vertical Horizontal Std: 203 x 98 (8 x 3.85) dpi x lpi (pels/mm x lines/ mm) 0.6 sec. 0.4 sec. Fine: 203 x 196 (8 x 7.7) dpi x lpi (pels/mm x lines/ mm) S-Fine: 406 x 391 (16 x 1.1 sec. 0.8 sec. 15.4) dpi x lpi (pels/mm x lines/mm) 1.7 sec. 1.2 sec. 600dpi: 600 x 600 Scanning Speed (Platen) Resolution Vertical Horizontal 1.7 sec. 1.2 sec. 600dpi: 600 x 600 Std 203 x 98 (8 x 3.85) Scanning Resolution Fine 203 x 196 (8 x 7.7) 3 dpi x lpi (pel/mm x lines/ S-Fine 203 x 391 (8 x 15.4) mm) 406 x 391 (16 x 15.4) 600dpi 600 x 600 dpi 4 Document Size (Max.) ADF: Ledger / A3
600 dpi communication is only available between WORKiO DP-2310/ 3010/3510/4510/6010 and other T.30 compliant machines.
A4, Scanned in Vertical or Horizontal Direction. Excluding Initializing Time and ADF slipping factor.
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Items 5 Effective Scanning Width 6 A3 Size TX/RX 7 Reduction XMT 8 ADF Capacity 9 Collation Stack Printer Mechanism 1 Recording Method 2 Recording Speed 3 Recording Resolution Fax
Description Remarks DP-2310/2330 DP-3010/3030 LDR (11.5 in) / A3 (292 mm) Yes Conforms to ITU-T A3 Yes A3 to B4 / A3 to A4 / B4 to A4 Face-Up, feed from top page 50 sheets LTR / A4 (20 lb / 75 g/m2) Yes Face Down LP 23 / 30 ppm (A4 Horizontal) 600 x 600 dpi
Recording Speed attained after the 1st copy. Invoice : Not supported. Ledger size is transmitted as A3 size for N. American models. If A3 is received, approx. 1" of image on both edges are not printed on Ledger size paper. Conforms to ITU-T A3 Optional max. 2250 sheets LTR / A4 : 20 lb (75 g/m2) Face Down
4 Recording Paper Size
Ledger / Legal / Letter / A3 / B4 / A4 / A5
5 Effective Printing Width 6 Recording Paper Capacity 7 Collation Stack 8 Consumable Fax Memory 1 Standard Memory 2 Optional Memory Dual Operation 1 Multi Task Operation 2 Direct XMT Reserve 3 Memory XMT Reserve Number of Memory Job 4 Files Dialing/Telephone Features 1 Auto Dialers Phone Book Directory Search Dialing
11.4 in (289 mm) 1,150 sheets Yes Toner Bottle, Developer, OPC Drum and Staples 2 MB (120 pages) 4 MB (+320 additional pages) 8 MB (+640 additional pages) Yes Yes Yes Yes
Flash ROM, ITU-T Image No.1 (A4, Std Resolution) Expansion Flash Memory Card, using ITU-T Image No.1 (A4, Std Resolution)
Max. 50 files Plus an additional 800 Stations available to select from, when the optional Hard Disk Drive (DA-HD30) is installed.
200 Stations
2
Yes 270 Stations 12 36 15 Yes Max. 70 Stations 200 Address Book + 70 Full Number Dialing
3 Total Auto Dialers 4 Program Dials 5 Max. Tel Number Digits Max. Station Name 6 Characters Full Number Dialing 7 (Buffered Dialing)
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Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Items Direct Dialing (Monitor Dialing) 9 Automatic Redialing 10 Manual Redialing 11 Line Monitor Speaker 12 Chain Dialing (Hybrid Dial) 13 Pulse / Tone Dialing 14 Pulse to Tone Change 15 Flash Key 16 Handset Transmission Features 1 Direct Transmission 2 Memory Transmission Quick Memory 3 Transmission Multi-Station Transmission 4 (Sequential Broadcasting) Direct Deferred 5 Transmission 6 Deferred Transmission Deferred Multi-Station 7 Transmission 8 Priority Direct Transmission Priority Memory 9 Transmission 10 Batch Transmission 90 Degree Rotation 11 Transmission 12 Cover Sheet 13 Confidential Mail Box 14 Multi-Copy Transmission 8 15 Memory Back-Up 16 Duplex Scanning Reception Features 1 Substitute Reception 2 Fixed Reduction
Description DP-2310/2330 DP-3010/3030 Yes Yes Yes Yes Yes Yes No Yes No Yes Yes Yes Yes No Yes Yes Yes No Yes Yes Yes No No Yes Yes Yes Yes Voice mode
Remarks
Up to 15 times at 0 to 15 min. intervals Pressing the REDIAL/PAUSE button In Monitor Dialing mode only 10 pps / DTMF
Page Retransmission
Max. 270 Stations ADF Deferred Transmission Max. 50 Timers
Priority ADF Transmission
Real Time (up to 5 Files)
FAX : Back-up with Flash Memory. Copy / Printer : No Back-up with DRAM With Inverting ADF (i-ADF)
3 Auto Reduction 4 Overlap Printing 5 Receive to Memory Distinctive Ring Detector 6 (DRD)
Yes Yes Yes No
LTR/A4/LGL: 70 - 100% (in 1% Steps), Top & Left Alignment LTR/A4/LGL: 70 - 100% (in 1% Steps), Top & Left Alignment Page End Approx. 0.51 in (13 mm)
19
Ver. 2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Items 90 Degree Rotation Reception 8 Duplex Printing Polling 1 Polling 2 Turnaround Polling 3 Multi-Station Polling 4 Deferred Polling Deferred Multi-Station 5 Polling 6 Direct Polling Tx 7 Memory Polling Tx 8 Preset Polling Password Temporary Polling 9 Password 10 Continuous Polling Convenience 1 Panel Display 2 Voice Contact 3 Edit File Mode 4 Incomplete File Save 5 Automatic Cover Sheet Certainty 1 Verification Stamp 2 Header / Total Page Print 3 Transaction Journal 4 Comm. Journal 5 Last Ind. XMT Journal List Printouts 1 One-Touch List 2 ABBR. No. List 3 Program List 4 Address Book Search List 5 Fax Parameter List 6 File List 7 Ind. XMT Journal 8 Directory Sheet Identifications 1 Logo 2 Multiple Logo 3 Character ID 4 Numeric ID 7
Description DP-2310/2330 DP-3010/3030 Yes Yes Yes No Yes Yes Yes No Yes Yes Yes Yes Wide Touch Panel Display No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes No Yes Yes
Remarks
Max. 270 Stations Max. 50 Timers Max. 50 Timers / 270 Stations 1 File
With View Mode With View Mode
200 Transactions / with View Mode With Image Data
Auto Dialer List With View Mode
25 Characters 16 Characters 20 Digits
20
Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Items Special Communications 1 Password XMT / RCV 2 Selective Reception 3 Relay XMT Request 4 Relay XMT Center 5 Confidential XMT / Polling 6 Confidential Center 7 Mailbox XMT / Polling 8 Mailbox Center 9 File XMT 10 Fax Forward 11 Sub-Address XMT 12 Sub-address RCV 13 OMR-XMT Standards 1 PSTN Others 1 Fax Access Code 2 PIN Code Access 3 Intelligent Redial (AI) 4 Department Code 5 Power Saver Mode 6 Self Diagnostic Function Remote Diagnostic 7 Function 8 Check & Call Function 9 V.24 / Encryption Interface
Description DP-2310/2330 DP-3010/3030 No No No No No No No No No Yes Yes No No FCC Part 68: 1997 / Industry Canada No. CS-03: Issue 8 1996 Yes Yes Yes Yes Yes Yes Yes Yes No
Remarks
TSI Check
Received File Transfer (Only with Internet FAX Option) T. Routing
For USA and Canada only 5 Files 300 Departmental Codes
21
Ver. 2.0 DEC 2004
1.2.2.
Printer Function
Items Description DP-2310/2330 DP-3010/3030 No Ethernet 10Base-T/ 100Base-TX Yes No LDR, LGL, LTR, LTR-R, INV-R A3, A4, A4-R, A5, A5-R, B4, FLS A3, B4, A4, A4-R, B5, B5-R Yes Yes 600 x 600 (with Smoothing) USB / Ethernet Win 98 / Win Me / Win NT 4.0 / Win 2000 / Win XP / MAC 8.6-10.1 Yes Yes Yes Yes Remarks
DP-2310/3010 DP-2330/3030
Interface 1 Centronics Parallel I/F 2 LAN (Network) 3 USB Port 4 IEEE-1394 Printer Function 1 Printing Size 2 Bypass 3 Stapling 4 Printing Resolution (dpi) 5 Interface 6 OS 7 GDI 8 PDL (PCL6) 9 PDL (PS3) 10 Duplex Printing 11 12 13 14 15 16 17
USB
For USA and Canada For EU For Other Destinations Requires Optional Finisher Selectable 600 dpi, with Smoothing, the results are similar to PS3 / PCL6 Printers (1200 dpi Interpolated).
MAC 8.6-10.1 is PS only.
Requires Optional PCL6 Emulation Kit. Requires Optional PS / PCL6 Emulation Kit Custom Size/Post Card Size is not available.
Collation Stack Yes Status Monitor No Network Printing Yes Network Status Monitor Yes Smoothing Yes Applicable PC IBM PC, AT or Compatible, MAC MAC is PS only. Multi-Task Operation Printing while Fax-XMT Yes from Memory Printing while Fax-RCV Yes into Memory Fax-XMT from Memory Yes while Printing Fax-RCV into Memory Yes while Printing Output to separate tray for 18 Yes Printing, Fax, Copy Requires Optional PCL6 or PS / PCL6 19 Font Yes Emulation Kit Requires Optional HDD Unit 20 Security Print Yes Max. 100 Boxes 22
Ver.2.0
DEC 2004
1.2.3.
Network Scanner Function
Items Description DP-2310/2330 DP-3010/3030 No Ethernet 10Base-T/ 100Base-TX No No CCD (i-ADF / Platen) 30 opm 256 Halftone Shades Ledger, A3 600 x 600 300 x 300 150 x 150 Win 98 / Me / Win NT 4.0 / Win 2000 / XP Yes Mult-page TIFF / PDF Yes TCP/IP, Non-Std Remarks
DP-2310/3010 DP-2330/3030
Interface 1 Centronics Parallel I/F 2 LAN (Network) 3 USB Port 4 IEEE-1394 Network Scanning Function 1 Scanning Device 2 Scanning Speed (ADF) 3 Halftone 4 Max. Document Size 5 Scanning Resolution (dpi)
Firewire
ITU-T Image No. 1 (A4, Std Resolution), JBIG, 600 dpi Excluding Data XMT Time. With Error Diffusion
Selectable, 600 dpi Optical Scanner
6 OS 7 2-Sided Scanning 8 File Format 9 Completion Notice 10 Protocol
With i-ADF. TIFF can also be converted to PDF with the PDMS Software Auto Pop-up on the PC Screen (requires WEB Status Monitor)
23
Ver. 2.0 DEC 2004
1.2.4.
Internet Fax Function
Items Description DP-2310/2330 DP-3010/3030 SMTP / POP3 / MIME NA JBIG/MMR/MR/MH Remarks
DP-2310/3010 DP-2330/3030
Main Specifications 1 Communication Protocols 2 Max. Modem Speed 3 Coding Scheme
4 File Format
TIFF / PDF
5 Line Interface Scanner Mechanism 1 Max. Document Size 2 Effective Scanning Width Scanning Resolution dpi x lpi (pel/mm x lines/mm)
RJ-45 Ledger, A3 11.4 in (289 mm) Std 203 x 98 (8 x 3.85) Fine 203 x 196 (8 x 7.7) S-Fine 203 x 391 (8 x 15.4) 406 x 391 (16 x 15.4) 600dpi 600 x 600 dpi 600 dpi 11.4 in (289 mm) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Random Entry
Selectable (PDF format can be used for Scanto-Email when sending to a PC. However, since current Internet Fax standards do not support this file format, it cannot be used for sending to another Internet Fax machine) Ethernet LAN
3
LAN: 600 dpi, 16 x 15.4 Scanning Resolution is available with Parameter setting
Printer Mechanism 1 Printing Resolution 2 Effective Recording Width Transmission Features 1 Multi-Task Operation 2 Memory Transmission Sequential Multi-Station 3 Transmission 4 Simultaneous Multi-Station Transmission
Simultaneous operation of G3 Fax and LAN is available.
Max. 270 Stations (200 Address Book + 70 Full Number Dialing)
5 Sender Selection G3 / Email Mixed 6 Broadcasting 7 Deferred Transmission 8 Fax Forward 9 Sub-address RCV 10 Mail Header Email Header Print Selection Subject Line
Received File Transfer, only with Internet FAX Option Inbound Routing, only with Internet FAX Option All or From / To / Subject only
24
Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Items LAN Features 1 Internet Fax Communication 2 Internet Mail Reception 3 Internet Fax Server Features Internet Fax Relay XMT Email Relay MXT Received Fax / Email Forward PC to FAX Transmission Inbound Routing Phone Book Registration from PC Internet Fax Parameters Registration via Email Internet Delivery Confirmation Network Scanning Network Printing LPR / LPD GDI PDL 8 DHCP Client 9 LDAP 10 TIFF Viewer Certainty 1 Comm. Journal (w / Image) ID 1 Email Address
Description DP-2310/2330 DP-3010/3030 Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes With MDN 600 dpi
Remarks A3 Communication is available with Parameter setting.
Internet Fax Internet Fax G3FAX PC Internet Fax G3FAX Local print available
Using Sub-Address. Local print available Via Email
4 5 6 7
600 dpi 600 dpi Requires Optional PCL6 or PS Emulation Kit Lightweight Directory Access Protocol Selectable, PDMS / TIFF Viewer Email from RCV side to Panasonic Internet FAX's only
25
Ver. 2.0 DEC 2004
1.3.
System Combination
DP-2310/3010 DP-2330/3030
Inverting ADF (i-ADF) ADF PC Board
Scanner Unit (SDR PC Board)
Document Sensor Motor
Panel
(PNL PC Board)
Main PC Board (SC PC Board)
PCL6 Emulation Option PS/PCL6 Emulation Option Network Scanner Option
Fax Communication Option (FXB)
Printer
MJR
USB Interface 10/100 Ethernet Interface
Key Counter Harness Option
Automatic Duplex Unit
Internet Fax/ E-Mail Option
Dehumidifier Heater Kit
Electronic Sorting Memory
Expansion Flash Memory Card 4 or 8M
Image Memory 16, 64, 128MB Either Option
Hard Disk Option
1-Bin Finisher or Exit Tray (Outer)
Dual-Path Exit Guide Solenoid, Sensor Unit
IPC Board
SPC PC Board Paper Transport Unit Motor, Sensor, SL (EXFD PC Board)
2nd Paper Tray (CST2 PC Board)
3rd Paper Tray (CST3 PC Board)
4th Paper Tray (CST2 PC Board)
Standard Configuration Option
26
Ver.2.0 DEC 2004
1.4.
Options List
Option Number DA-PC300 DA-MC300 DA-PC301 DA-MC301 DA-GC601 DA-WR10 DA-NS600 DA-NS601 DA-NF600 DA-FG300 DA-HD30 DA-EM600 UE-410047 UE-410048 DA-SM16B DA-SM64B DA-SM28B DA-WS20 DA-WA10 DA-FS300 DA-XT200 DA-XN200 DA-XN201 DA-UC200 DA-AS200 DA-AR250 DA-AS201 DA-AR251 DA-DS303 DA-DS304 DA-DS305 DA-DS306 DA-DA310 DA-DA320 DA-DA311 DA-DA321 DA-DA230 DA-KH200* Remarks For DP-2310 / 3010
DP-2310/3010 DP-2330/3030
Options Option Name Printer Controller Module for PCL6 Multi Page Description Language Controller Module for PS/PCL6 Printer Controller Module for PCL6-IPX/ SPX Multi Page Description Language Controller Module for PS/PCL6-IPX/SPX Printer Controller Module for GDI-IPX/SPX Document Distribution System Network Scanner Module Network Scanner Module for DDS Internet Fax / E-Mail Module Fax Communication Board Hard Disk Drive Unit Expansion Board Expansion Flash Memory Card, 4 MB Expansion Flash Memory Card, 8 MB Image Memory (16 MB) Image Memory (64 MB) Image Memory (128 MB) DD Server Software Accounting Software 1-Bin Finisher Exit Tray (Outer) Exit Tray (Inner) Exit Tray (Inner) Platen Cover Automatic Document Feeder Inverting Automatic Document Feeder Automatic Document Feeder Inverting Automatic Document Feeder 3rd Paper Tray 4rd Paper Tray 3rd Paper Tray 4rd Paper Tray Stand (High) Stand (Low) Stand (High) Stand (Low) Base Plate with Casters Key Counter Harness Kit
For DP-2330 / 3030 (For USA and Canada, can also be used for DP-2310 / 3010 without IPX/SPX) For DP-2330 / 3030 For Network Scanning For DP-2330 / 3030 Internet Fax/Email Communication G3 Fax Communication Additional Optional Sorting Image Memory (Minimum 16 MB) is required for the Hard Disk Drive to function. (For Tandem, Remote Copy, etc.) F-ROM Board (8 MB) Additional Memory for Fax / Internet Fax For Electronic Sorting For DD Server Function For Accounting Function
For DP-2310 / 3010 For DP-2330 / 3030 Available in Specified Destinations For DP-2310 / 3010 For DP-2330 / 3030 For DP-2310 / 3010 For DP-2330 / 3030 Available in Specified Destinations For DP-2310 / 3010 Available in Specified Destinations For DP-2330 / 3030 Available in Specified Destinations DZTY000161 is not available by Supply rout / policy change.
27
Ver. 2.0 DEC 2004
Supplies Part Name Toner Staple Cartridge OPC Drum Developer Part Number DQ-TU15E FQ-SS32 DQ-H60E DQ-Z120E Remarks 15K
DP-2310/3010 DP-2330/3030
Note: PCL6 is a Page Description Language of the Hewlett-Packard Company. PS3 is a Page Description Language of the Adobe Systems Company. Available in Specified Destinations
28
Ver.2.0 DEC 2004
2 Maintenance, Adjustments and Check Points
2.1. Preventive Maintenance
Preventive maintenance is performed at specific intervals and consists of machine cleaning and parts replacement. It is essential to perform these service activities properly and at the specified intervals for customer satisfaction. The purpose of this service is to maintain machine performance and image quality. - You should prepare the necessary PM kits, replacement parts, and tools for cleaning beforehand. - After completing the preventive maintenance service, you should discard the used parts and packaging, in accordance with local regulations and clean the surrounding area. - Before servicing the equipment disconnect the power cord from the wall outlet. - Before using solvents such as IPA (Isopropyl alcohol), put on rubber gloves and eye protection. 1 Timing - Perform the preventive maintenance in accordance with the Preventive Maintenance Check List (refer to 3.4) in the service manual. Cleaning of Rollers - Rollers should be cleaned with water and cloth. - Use of IPA (Isopropyl alcohol) should be used sparingly.
DP-2310/3010 DP-2330/3030
2
3
-
Disassembly and Adjustment Precautions CAUTION! Turn the Power Switch on the Left Side and the Main Power Switch on the Back of the machine to the OFF position, and then unplug the AC Power Cord from the wall outlet before disassembling the machine. After taking the unit apart, do not attempt to operate the machine. When operating the machine with covers removed, be careful to avoid clothing being caught by moving components. While electricity is applied, the connectors of any PC Board must not be connected or disconnected. Use of a vacuum cleaner for the cleaning of the TDC sensor could cause electrostatic damage, therefore, use a blower brush or cotton swab for the cleaning of these parts. Before vacuuming the developer unit remove the TDC
sensor. - When handling the drum, the precautions listed in section 3.3. should be followed. - Make sure to use the correct screw sizes. - Use toothed lock washers for the installation of ground wires to ensure electrical continuity. - To re-assemble, reverse the sequence of disassembly, unless otherwise specified. - Blown fuses should only be replaced with fuses of the same specified rating.
29
Ver. 2.0 DEC 2004
DP-2310/3010 DP-2330/3030
4
Laser Handling Precautions The optical laser system employed by this photocopier is completely sealed by a protective housing and an external cover. Therefore, the laser beam will not stray or leak during photocopying operation. However, when servicing the photocopier, take the following precautions: 1. Do not insert any screwdrivers or other tools that have high reflective properties into the laser's path. 2. . Before servicing the machine, remove watches, rings, or other metallic objects that you may be wearing. (This is to avoid the danger of the laser striking the eye by reflecting off the metallic objects being worn.) Since the laser beam cannot be seen with the naked eye, for maximum safety, please follow the above precautions.
5
Safety Interlock Switches - The service technician may defeat the safety interlock switches by inserting a interlock cheater into the opening of the switch cover. - Ensure to remove the interlock cheater from the switch cover after completion of service.
30
Ver.2.0 DEC 2004
2.2.
Required Tools
DP-2310/3010 DP-2330/3030
No. Tools 1 Soft Cloth 2 Isopropyl Alcohol 3 Phillips Screwdriver (#2) 4 Stubby Phillips Screwdriver (#2)
5 6
Slotted Screwdriver (3/32 in) Tweezer
No. Tools 7 Pliers 8 Cotton Swab 9 Brush KS-660 - Conductive Grease 10 (Available from Shin-Etsu Silicones of America, Inc. URL: http://www.shinetsusilicones.com) Molykote EM-50L Grease 11 (Available from Dow Corning, URL: http://www.dowcorning.com)
2.2.1.
No. 1
Preventive Maintenance Method
Part Description Memory Data Important Action Check Comments 1. Print the RAM DATA for reference and as a pre-caution. 2. After completing the task(s), print and compare the RAM DATA with the previously printed one. 1. Clean the Rollers and Separation Rubber with Isopropyl Alcohol when required. 1. Clean the Scanning Glass or White Seal Guide with Isopropyl Alcohol when required. 1. Remove any foreign obstacles. 2. Clean the Rollers with Isopropyl Alcohol when required. 1. Do not touch the surface of the Mirrors with your hands. Clean any dirt or fingerprints with a soft cloth, saturated with Isopropyl Alcohol. 1. Check the Harnesses. 2. Check the Connectors. 3. Check the Screws. If required, replace consumable parts. 1. Check and grease the required Gears and Shafts. 1. Check the belts for looseness or abrasion. 2. Adjust the Idle Pulley.
2 3 4 5
Auto Document Feeder (ADF) Scanner Unit Transmitter Unit Mirrors
Check & Clean Check & Clean Check & Clean Check & Clean Check
6
Inspection Items
7 8
Gears, Rollers Shafts Check & Grease Timing Belts Check & Clean
31
Ver. 2.0 DEC 2004
2.3.
Preventive Maintenance Points
5 4 3 1 2 9 47
DP-2310/3010 DP-2330/3030
10 8 7 6 7 47 44 DETAIL B 43 46 45 20 45 21 16 11 18 13 17 12 14 15 19 13 14 12 14 12 12 14 15 43
DETAIL A
32
Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
22 23 29 26 27 28
24
25
DETAIL A
40
32 41 42 34
36
35
33 37 38 30 31
DETAIL B
33
Ver. 2.0 DEC 2004
2.4.
Preventive Maintenance Check List
Ref. No. 1728 1731 1740 1741 1742 Cleaning Cycle Method (Sheet) 60K 60K 60K 60K 60K Alcohol Alcohol Alcohol Alcohol Alcohol Replacement/Adjustment Cycle Procedure (Sheet) 120K 120K 120K 120K 120K Refer to 2.2.1. of the Service Manual
DP-2310/3010 DP-2330/3030
No.
Mechanical Parts i-ADF/ADF Unit ADF Roller Pre Feed Roller Separation Roller Torque Limiter Bushing Torque Limiter Spring Scanner Unit Slider Mirror 1 Mirror 2 Glass L Assembly Glass S Paper Feed Module Registration Roller Reverse Clutch Paper Feed Roller C25 Gear Roller Reverse Clutch Assembly Roller Cleaner Separator Pad Reverse Roller Feed Roller Intermediate Roller Bias Transfer Unit Bias Transfer Roller (BTR) CDS PC Board Process Unit Developer Cleaning Blade Cleaning Roller Scoop Sheet OPC Drum Front Cleaning Felt Rear Cleaning Felt Cleaning Sponge Bias Charge Roller
Ref. Counter F7-02-03
1 2 3 4 5
6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
211 264 265 557 559 1121 1132 1144 1145 1146 1229 1242 1291 1244 2306 1221 1986
60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K
Alcohol Alcohol Alcohol Dry soft cloth Alcohol Alcohol Alcohol Dry soft cloth Dry soft cloth
600K 480K 120K 120K 120K 120K 240K 60K 120K 120K 120K -
Refer to 2.2.3. of the Service Manual
F7-02-02
Refer to 2.2.9. of the Service Manual
F7-03-01/02/-03/-04
F7-02-01 F7-03-00 F7-02-01 Refer to 2.2.7. of the Service Manual Refer to 2.2.4. of the Service Manual F7-02-01
22 23 24 25 26 27 28 29
704 706 710 716 717 718 720 725
60K
Dry soft cloth
120K 120K 120K 120K 60K 120K 120K 120K 120K
F7-02-09 F7-01-06
F7-02-05 F7-02-06
34
Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
No.
Mechanical Parts
Ref. No. 1014 1026 1027
Cleaning Cycle Method (Sheet) 60K 60K 60K 60K 60K 60K 60K Alcohol Alcohol Dry soft cloth Dry soft cloth Alcohol Alcohol Alcohol
Replacement/Adjustment Cycle Procedure (Sheet) 480K 240K 480K 240K 480K 240K 240K 240K 480K 480K 120K Refer to 2.2.5. of the Service Manual Refer to 2.2.7. of the Service Manual Refer to 2.2.5. of the Service Manual Refer to 2.2.5. of the Service Manual
Ref. Counter F7-02-00
Fuser Unit 30 Fuser Roller Gear 31 Fuser Roller 32 Pressure Roller
33 Thermostat 1038 34 Bearing 1039 35 Thermistor 1041 Assembly 36 Fuser Lamp (450W) 1043 37 Fuser Lamp (600W) 1044 38 Fuser Roller Bearing 1046 39 (Available for Japan Only) 40 Upper Finger 1067 41 Web Pressure Roller 1080 42 Cleaning Web Roller 1083 Dual-Path Exit Guide 43 Feed Roller 1510 44 Idle Roller 1511 Automatic Duplex Unit 45 Drive Roller 1409 46 Drive Roller 2 1410 Paper Transportation 47 Drive Roller 1314
F7-02-00
F7-02-08 F7-02-01
60K 60K
Alcohol Alcohol
-
F7-03-06
60K
Alcohol
-
Refer to F7-02-01 2.2.11. of the Service Manual
Note: 1. Wet Cloth represents a soft cloth saturated with water. 2. The Maintenance Cycle is based on the Counter Information for each individual module. To verify the counter information, print the Total Counter List using the Service Mode: F7 - Electronic Counter - 00 (List Print). 3. Cleaning, Replacement and Adjustment Cycle (Sheet) are based on using Panasonic's recommended standard paper and supplies. These cycles may vary with the kind of paper used and/or ambient conditions.
35
Ver. 2.0 DEC 2004
2.5.
Resetting the P/M (Preventive Maintenance) Counter
DP-2310/3010 DP-2330/3030
When the machine reaches the preset P/M Cycle, it will show "Call for P/M" or "Replace The Toner Waste Container" on the LCD Display. The PM Counter can be reset by following the procedures below.
2.5.1.
"Call for P/M" (Default: 120K)
1. Perform the P/M (Preventive Maintenance). Refer to Section 2.3 and 2.4. 2. Press the "FUNCTION", "ORIGINAL SIZE (LEDGER/A3)" and "3" keys simultaneously in that order to enter the Service Mode. 3. Enter the Copy Service Mode F5-70 (PM Cycle) and change to the desired value. 4. Press "FUNCTION" and "C (CLEAR)" keys simultaneously to exit the Service Mode.
2.5.2.
"Call for P/M Fuser Web" (Default: 120K)
1. Perform the P/M (Preventive Maintenance). Refer to Section 2.3 and 2.4. 2. Press the "FUNCTION", "ORIGINAL SIZE (LEDGER/A3)" and "3" keys simultaneously in that order to enter the Service Mode. 3. Enter the Copy Service Mode F5-73 (Fuser Web PM Cycle) and change to the desired value. 4. Press "FUNCTION" and "C (CLEAR)" keys simultaneously to exit the Service Mode.
2.5.3.
"Call for P/M ADF" (Default: Not Set)
1. Perform the P/M (Preventive Maintenance). Refer to Section 2.3 and 2.4. 2. Press the "FUNCTION", "ORIGINAL SIZE (LEDGER/A3)" and "3" keys simultaneously in that order to enter the Service Mode. 3. Enter the Copy Service Mode F5-87 (ADF PM Cycle) and change to the desired value. 4. Press "FUNCTION" and "C (CLEAR)" keys simultaneously to exit the Service Mode.
2.5.4.
U14 "Replace The Toner Waste Container"
A. Blinking Maintenance and Toner Waste Container Indicators Upon detecting that the Toner Waste Container is full, the machine will complete the current job, and stop operating. A blinking Maintenance and Toner Waste Container Indicators will appear on the display. To continue using the machine temporarily while waiting for the Service Technician, press any key (up to 100 additional copies can be made). B. Steady Maintenance and Toner Waste Container Indicators Upon reaching the 100 copies, the machine stops and will not allow further operation until the Toner Waste Container is replaced. Replace the Toner Waste Container. Refer to Section 2.2.2 of the Service Manual.
36
Ver.2.0 DEC 2004
2.6.
Lubrication Point List
DP-2310/3010 DP-2330/3030
This information is used for routine Preventive Maintenance (PM) calls to ensure the highest degree of reliability. Inspect the following areas and lubricate as required. The inspection interval is usually 120K copies or more, however the interval may be reduced due to environmental conditions. Mechanical Parts Fuser Unit Pressure Spring Ref. No. 1029 Grease EM-50L Lubrication Point
Shoulder Screw
1033
Idle Roller
1049
EM-50L
Pinch Shaft
1068
Dual-Path Exit Guide Top Duplex Guide 1406
EM-50L
Pinch Spring
1411
Pinch Roller
1518
37
Ver. 2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Mechanical Parts Idle Roller Plate Spring
Ref. No. 1509
Grease EM-50L
Lubrication Point
Idle Roller
1511
Roller Shaft
1313
EM-50L
Pinch Roller
1518
Paper Transportation Drive Roller 1314
EM-50L
P6L8 Bushing
1322
Roller Shaft
1313
EM-50L
Pinch Roller
1518
38
Ver.2.0 DEC 2004
DP-2310/3010 DP-2330/3030
Ref. No. Automatic Duplex Unit Bias Transfer Roller 1221 (BTR) Mechanical Parts Registration Pinch Roller Front Bushing Rear Bushing Roller Shaft 1222
Grease EM-50L KS-660
Lubrication Point
1231 1233 1313 EM-50L
Pinch Roller
1518
Drive Roller
1409
EM-50L
P6L5 Bushing
1150
Pinch Spring
1411
EM-50L
Pinch Roller
1518
39
Ver. 2.0 DEC 2004
2.7.
Updating the Firmware
DP-2310/3010 DP-2330/3030
The Quickest and Most Easiest Method of Updating the Firmware is to use the Network Firmware Tool (FUP) using Ethernet LAN Port and a Crossover Cable. The Network FUP Tool version must be 3.XX or higher, and it can be found on the Panasonic Document Management System CD-ROM included with the main unit or on the CD-ROM included with the PCL or PS/PCL options. Refer to the Firmware Update Operation Instructions, Service Notes (8.1. or 8.2) for additional details.
2.7.1.
Firmware Configuration
A. Hardware Configuration This machine is controlled by three (3) CPUs which are located on the System Control (SC) PC Board, the Scanner Printer Control (SPC) PC Board and the Panel Control (PNL) PC Board.
SC PC Board
On Board PC Ethernet Port PC USB Port Slot 1 CPU F-ROM 4 MB
Standard Confi uration g (A) (1) Program 4 MB
With PCL Option Confi uration g (B) (2) Program 4 MB
With PS Option Confi uration g (D) (5) Program 4 MB
FRM8 PCB 8 MB Flash Memory Card 4 MB or 8 MB
(C) 8MB (3) Program 2 MB (a) (4) Font 4 MB (b)
(E) 8MB (6) Program (a) 4 MB (7) Font 4 MB (b)
Slot 2
FRM8 PCB 8 MB
SPC PC Board F-ROM CPU 512 KB
Scanner Control Program Printer Control Program
PNL PC Board F-ROM CPU 4 MB Panel Control Program (Display & Key In) Bitmap Data Font Data
B. SC PC Board Firmware The 4 MB Program Memory (F-ROM) is integrated on the SC PCB. Two (2) Optional Expansion 8 MB Program Memory (FRM8 PCB) can be installed into SLOT 1 and SLOT 2. The Firmware to be written into the 4 MB onboard, the 8 MB of SLOT 1 / SLOT 2 depends upon the configuration of the Standard, PCL or PS Options. (1) Standard The Standard Program (1) is only written into the 4 MB onboard, which is assigned as ROM Code (A). 40
Ver.2.0 DEC 2004
(2) For PCL Option The PCL Control Program (2) must be written into the 4 MB onboard, which is assigned as ROM Code (B). The PCL Control Program (3) and PCL Font data (4) are written into the 8 MB in the SLOT 1. The Firmware (3) and (4) are assigned as ROM Code (C). When using 8 MB Flash Memory Card, the 8 MB Program (C) can be written onto one card. When using 4 MB Flash Memory Card, the 8 MB program (C) must be divided onto 2 cards, one 4 MB card for the PCL Control Program (3) and one 4 MB card for the PCL Font data (4). (3) For PS Option The PS Control Program must be written into the 4 MB onboard, which is assigned as ROM Code (D). The PS Control Program (6) and (7) are written into the 8 MB in the SLOT 1. Both Firmwares (6) and (7) are assigned as ROM Code (E). When using 4 MB Flash Memory Card, the 8 MB program (E) must be divided onto 2 cards, one 4 MB card for the PS Control Program (6) and one 4 MB card for the PS Control Program (7). C. SPC PC Board Firmware The 512 KB Program Memory (F-ROM) is integrated on the SPC PCB. The Programs for Scanner Control and Printer Control are saved on the Board. The Firmware is transferred as Serial Data from the SC PCB. D. Panel (PNL) PC Board Firmware The 4 MB Program Memory (F-ROM) is integrated on the PNL PCB. The Programs for Key Scan, Display Control, Energy Save Control, Bitmap Data and Font Data are saved on this Board. The Firmware is transferred as Serial Data from the SC PCB.
DP-2310/3010 DP-2330/3030
E. Firmware Updating Ports Three (3) types of Ports are available for updating the firmware. (1) Ethernet LAN Port (The Quickest and Most Easiest Method) The machine's Firmware can be updated from a PC via Local Area Network (LAN). Refer to the Firmware Update Operation Instructions, Service Notes (8.1. of the Service Manual) for additional details. (2) USB Port (Alternate) The machine's Firmware can be updated from a PC via USB Port. The Master Firmware Card can also be created from a PC using the USB Port. Refer to the Firmware Update Operation Instructions, Service Notes (8.1. of the Service Manual) for additional details. (3) Flash Memory Card (Alternate) The machine's Firmware can be updated using the Master Firmware Card. The Master Firmware Card can be created by copying the Firmware from an existing machine's SC PCB using a 4 MB or 8 MB Flash Memory Card. To update the SC, SPC and PNL PCB, 3 Flash Memory Cards are required for the Standard configuration or 5 Flash Memory Cards for the PCL or PS/PCL configuration.
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2.7.2.
Updating through a LAN Port (The Quickest and Most Easiest Method)
DP-2310/3010 DP-2330/3030
The firmware code can be easily updated when the main unit is connected to a LAN. The Network Firmware Update Tool can also be used by connecting to the machine using a crossover cable, if the unit is not connected to a LAN. 1) Install the Network Firmware Update Tool to your PC The option CD-ROM or the Panasonic Document Management System CD-ROM includes the Network Firmware Update Tool and the Main Unit Firmware Code are located in the Option CD-ROM only. Please refer to the following Operating Instructions to install the Network Firmware Update Tool. The installation password is "workio". Operating Instructions: \xFirmware\Tools\NwFirmup\NwFirmup OI.pdf (Refer to the Network Firmware Update Tool OI on the CD) Setup: \xFirmware\Tools\NwFirmup\Setup\Setup.exe 2) Preparing the Firmware Code Double click the appropriate Destination Shortcut Batch File and copy the Firmware Code File on the CD ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted automatically into the designated folder when the Archived file (.exe) is Double-clicked. Example: From: Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat Firmware Code File: DP-2310_3010_xx_xxxxxx.exe or DP-2330_3030_xx_xxxxxx.exe To: Firmware Data Folder: C:\ Panasonic \ Panasonic-FUP \ Data 3) Preparing the Main Unit for the Firmware Upgrade Print the F5/F6 Parameters List (Copier Service Mode F9-03-00). Make sure the unit's Key Operator Password is the same as the tool's password. Make sure the unit is in an idle state (e.g. not making copies, not printing, etc.). 4) Upgrading the Main Unit's Firmware Code Start the Network Firmware Update Tool and select the following Firmware Code Folders in the C:\Program Files\Panasonic\Panasonic-FUP\Data folder, and then follow the display instructions to upgrade the Main Unit's Firmware Codes.
Parent Firmware File Folder \ DP-2310_3010_xx_xxxxxx Sub Firmware File Folder \ PNL \ SFDL2PNLAxVxxxxxx_xx \ SC_STD \ DP-SFDL2AxVxxxxx_xx \ SC_PCL \ DP-SFDL2BxVxxxxx_xx \ SC_PS \ DP-SFDL2DxVxxxxx_xx \ SPC \ SFDL2SPCAxVxxxxxx \ PNL \ L25R_PNLAxVxxxxxx_xx \ SC_STD \ SFD_L25RAxVxxxxx_xx \ SC_PCL \SFD_L25RBxVxxxxx_xx \ SC_PS \ SFD_L25RDxVxxxxx_xx \ SPC \ L25R_SPCAxVxxxxxx
\ DP-2330_3030_xx_xxxxxx
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DP-2310/3010 DP-2330/3030 Parent Firmware File Folder Sub Firmware File Folder
When you select the Parent Folder, the following Firmware Type window appears. Proper Sub File Folders are selected automatically by selecting the Firmware Type. The transferring order is set up automatically.
Note: 1. Manual mode must be used, when updating the designated version of the firmware or changing the type of the firmware. Please refer to the Section 2.2, "Setting up the Network Firmware Update Tool, File Selection Tab" of the Operating Instructions. 2. While updating the firmware code, the display may become garbled, however, it will return to normal upon completion of the firmware update. 3. If the firmware update fails and the unit does not boot up, the Network Firmware Update Tool will not be able to transfer the firmware code. If this occurs, please refer to the next section "Updating through the USB Port" and use the Local Firmware Update Tool to recover the unit. 4. The suffix "_xx" for the Folder Name or File Name may not exist depending on the destination location. 5) After the Firmeware Update is completed, enter the F5 & F6 Parameters according to the lists printed in step (3) above.
2.7.3.
Updating through USB Port (Alternate method)
If the device is not connected to the LAN, upgrade the firmware code using the USB Port. 1) Install the Local Firmware Update Tool to your PC The option CD-ROM or the Panasonic Document Management System CD-ROM includes the Local Firmware Update Tool and the Main Unit Firmware Code are located in the Option CD-ROM only. Please refer to the following Operating Instructions to install the Local Firmware Update Tool. Operating Instructions: \xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local Firmware Update Tool OI on the CD) Setup: \xFirmware\Tools\Firmup\Setup\Setup.exe 2) Preparing the Firmware Code Double click the appropriate Destination Shortcut Batch File and copy the Firmware Code File on the CD ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted automatically into the designated folder when the Archived file (.exe) is Double-clicked. Example: From: Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat Firmware Code File: DP-2310_3010_xx_xxxxxx.exe or DP-2330_3030_xx_xxxxxx.exe To: Firmware Data Folder: C:\ Panasonic \ Panasonic-FUP \ Data
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3) Preparing the Main Unit for the Firmware Upgrade Important: DO NOT connect the USB Cable yet. Print the F5/F6 Parameters List (Copier Service Mode F9-03-00). Enter into Test Mode F9-07-01 to enable the unit to accept the programming code from the USB Port. If the unit does not boot up, follow the procedure below: a. Turn the power Off (use the power switch on the back of the unit, not the side of the unit.). b. Turn the power On while holding the [ENERGY SAVER] button. c. When the unit's front panel green lamp (DATA lamp) turns On, release the [ENERGY SAVER] button, it is now ready to accept the firmware code from