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KM-3050 KM-4050 KM-5050
SERVICE MANUAL
Published in Jul '06 2GN70760
CAUTION
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
ATTENTION
IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE. REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D'UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
Revision history
Revision Date Replaced pages Remarks
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol. WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol. CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Symbols The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is shown inside the symbol. General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol. General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol. General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING · Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current. ............................................................................................. · Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper authorities. ............................................................................................................................ CAUTION:
· Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
· Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................ · Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. ......................................................................................................................... · Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
· Always handle the machine by the correct locations when moving it. ............................................... · Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause the copier to move unexpectedly or topple, leading to injury. ........................................................... · Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical attention. ...................................................................................................................................... · Advice customers that they must always follow the safety warnings and precautions in the copier's instruction handbook. .....................................................................................................................
2.Precautions for Maintenance
WARNING
· Always remove the power plug from the wall outlet before starting machine disassembly. ............... · Always follow the procedures for maintenance described in the service manual and other related brochures. ....................................................................................................................................... · Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits. .....................................................................................................................
· Always use parts having the correct specifications. .......................................................................... · Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious accident. .......................................................................................................................................... · When the service manual or other serious brochure specifies a distance or gap for installation of a part, always use the correct scale and measure carefully. ................................................................
· Always check that the copier is correctly connected to an outlet with a ground connection. ............. · Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it is dirty, clean it to remove the risk of fire or electric shock. ..............................................................
· Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may damage eyesight. ........................................................................................................................... · Handle the charger sections with care. They are charged to high potentials and may cause electric shock if handled improperly. ............................................................................................................ CAUTION · Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely secured so they will not be caught in rotating sections. ..........................................................
· Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
· Handle the fixing section with care to avoid burns as it can be extremely hot. .................................. · Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause abnormally high temperatures. ........................................................................................................
· Do not remove the ozone filter, if any, from the copier except for routine replacement. .................... · Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself. ..................................................................................................... · Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a cable cover or other appropriate item. .............................................................................................
· Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
· Remove toner completely from electronic components. ...................................................................
· Run wire harnesses carefully so that wires will not be trapped or damaged. .................................... · After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector, trapped wire and missing screws. ................................................................................................... · Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling. Replace with new ones if necessary. ......................................
· Handle greases and solvents with care by following the instructions below: ..................................... · Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely. · Ventilate the room well while using grease or solvents. · Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on. · Always wash hands afterwards. · Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to fire in a furnace, etc. ....................................................................................................................... · Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ............................................................................................................................................
3.Miscellaneous
WARNING · Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the specified refiner; it may generate toxic gas. .....................................................................................
2GN/2GP/2GR
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1 1-1-2 Parts names............................................................................................................................................1-1-4 (1) Machine.............................................................................................................................................1-1-4 (2) Operation panel.................................................................................................................................1-1-5 1-1-3 Machine cross section ............................................................................................................................1-1-6
1-2 Installation
1-2-1 Installation environment .........................................................................................................................1-2-1 1-2-2 Unpacking and installation ......................................................................................................................1-2-2 (1) Installation procedure ........................................................................................................................1-2-2 (2) Setting initial copy modes................................................................................................................1-2-10 1-2-3 Installing the key counter (option) .........................................................................................................1-2-11
1-3 Maintenance Mode
1-3-1 Maintenance mode .................................................................................................................................1-3-1 (1) Executing a maintenance item ..........................................................................................................1-3-1 (2) Maintenance modes item list.............................................................................................................1-3-2 (3) Contents of the maintenance mode items.........................................................................................1-3-6
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1 (1) Paper misfeed indication ...................................................................................................................1-4-1 (2) Paper misfeed detection conditions ..................................................................................................1-4-2 (3) Paper misfeeds ...............................................................................................................................1-4-11 1-4-2 Self-diagnosis .......................................................................................................................................1-4-22 (1) Self-diagnostic function ...................................................................................................................1-4-22 (2) Self diagnostic codes ......................................................................................................................1-4-23 1-4-3 Image formation problems ....................................................................................................................1-4-44 (1) No image appears (entirely white)...................................................................................................1-4-45 (2) No image appears (entirely black)...................................................................................................1-4-45 (3) Image is too light. ............................................................................................................................1-4-46 (4) Background is visible.......................................................................................................................1-4-46 (5) A white line appears longitudinally. .................................................................................................1-4-46 (6) A black line appears longitudinally. .................................................................................................1-4-47 (7) A black line appears laterally...........................................................................................................1-4-47 (8) One side of the copy image is darker than the other.......................................................................1-4-47 (9) Black dots appear on the image......................................................................................................1-4-47 (10) Image is blurred...............................................................................................................................1-4-48 (11) The leading edge of the image is consistently misaligned with the original. ...................................1-4-48 (12) The leading edge of the image is sporadically misaligned with the original. ...................................1-4-48 (13) Paper creases. ................................................................................................................................1-4-48 (14) Offset occurs. ..................................................................................................................................1-4-49 (15) Image is partly missing....................................................................................................................1-4-49 (16) Fusing is poor..................................................................................................................................1-4-49 (17) Image is out of focus. ......................................................................................................................1-4-49 (18) Image center does not align with the original center. ......................................................................1-4-50 (19) Image is not square.........................................................................................................................1-4-50 1-4-4 Electric problems ..................................................................................................................................1-4-51 1-4-5 Mechanical problems ............................................................................................................................1-4-55
1-5 Assembly and Disassembly
1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1 (1) Precautions .......................................................................................................................................1-5-1 (2) Drum..................................................................................................................................................1-5-1 (3) Toner .................................................................................................................................................1-5-1 1-5-2 Paper feed section ..................................................................................................................................1-5-2 (1) Detaching and refitting the forwarding, paper feed and separation pulleys ......................................1-5-2 (2) Detaching and refitting the MP separation, MP paper feed and MP forwarding pulleys ...................1-5-4 (3) Detaching and refitting the left and right registration cleaner ............................................................1-5-9
2GN/2GP/2GR
1-5-3 Optical section ......................................................................................................................................1-5-11 (1) Detaching and refitting the exposure lamp......................................................................................1-5-11 (2) Detaching and refitting the scanner wires .......................................................................................1-5-13 (3) Detaching and refitting the ISU (reference).....................................................................................1-5-18 (4) Adjusting the position of the ISU (reference)...................................................................................1-5-20 (5) Detaching and refitting the laser scanner unit .................................................................................1-5-21 (6) Adjusting the skew of the laser scanner unit (reference) ................................................................1-5-23 1-5-4 Drum section.........................................................................................................................................1-5-24 (1) Detaching and refitting the drum unit ..............................................................................................1-5-24 (2) Detaching and refitting the main charger unit..................................................................................1-5-25 1-5-5 Developing section................................................................................................................................1-5-26 (1) Detaching and refitting the developing unit .....................................................................................1-5-26 1-5-6 Transfer section ....................................................................................................................................1-5-27 (1) Detaching and refitting the transfer roller unit .................................................................................1-5-27 1-5-7 Fuser section ........................................................................................................................................1-5-28 (1) Detaching and refitting the fuser unit...............................................................................................1-5-28 (2) Detaching and refitting the heat roller separation claws..................................................................1-5-29 (3) Detaching and refitting the press roller............................................................................................1-5-30 (4) Detaching and refitting the fuser heater ..........................................................................................1-5-31 (5) Detaching and refitting the heat roller .............................................................................................1-5-32 (6) Detaching and refitting the fuser unit thermistor 1 and 2.................................................................1-5-33 (7) Adjusting front position of the fuser unit (adjusting lateral squareness) ..........................................1-5-34 1-5-8 Others ...................................................................................................................................................1-5-35 (1) Detaching and refitting the ozone filter 1 and 2...............................................................................1-5-35 (2) Detaching and refitting the dust filter 1 and 2..................................................................................1-5-36
1-6 Requirements on PWB Replacement
1-6-1 1-6-2 1-6-3 1-6-4 Upgrading the firmware...........................................................................................................................1-6-1 Adjustment-free variable resistors (VR) ..................................................................................................1-6-2 Remarks on main PWB replacement......................................................................................................1-6-2 Remarks on scanner PWB replacement.................................................................................................1-6-2
2-1 Mechanical construction
2-1-1 Paper feed section ..................................................................................................................................2-1-1 2-1-2 Main charging section .............................................................................................................................2-1-4 2-1-3 Optical section ........................................................................................................................................2-1-5 (1) Original scanning...............................................................................................................................2-1-6 (2) Image printing....................................................................................................................................2-1-7 2-1-4 Developing section................................................................................................................................2-1-10 (1) Single component developing system.............................................................................................2-1-12 2-1-5 Transfer and separation sections..........................................................................................................2-1-13 2-1-6 Cleaning and charge erasing sections..................................................................................................2-1-14 2-1-7 Fuser section ........................................................................................................................................2-1-15 2-1-8 Eject and switchback sections ..............................................................................................................2-1-16 2-1-9 Duplex section ......................................................................................................................................2-1-17 (1) Paper conveying operation in duplex copying.................................................................................2-1-18
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1 (1) PWBs ................................................................................................................................................2-2-1 (2) Switches and sensors .......................................................................................................................2-2-2 (3) Motors ...............................................................................................................................................2-2-4 (4) Other electrical components..............................................................................................................2-2-5
2-3 Operation of the PWBs
2-3-1 Power source PWB.................................................................................................................................2-3-1 2-3-2 Engine PWB............................................................................................................................................2-3-5
2GN/2GP/2GR
2-4 Appendixes
Maintenance parts list .............................................................................................................................2-4-1 Periodic maintenance procedures ..........................................................................................................2-4-3 Chart of image adjustment procedures...................................................................................................2-4-7 General wiring diagram...........................................................................................................................2-4-9
INSTALLATION GUID
PAPER FEEDER 3000 SHEETS PAPER FEEDER DOCUMENT FINISHER 3000 SHEETS DOCUMENT FINISHER DOCUMENT PROCESSOR BUILT-IN FINISHER JOB SEPARATOR FAX System (M) Data Security Kit (C)
2GN/2GP/2GR
1-1 Specifications
1-1-1
Specifications
Type ................................................ Desktop Copying system .............................. Indirect electrostatic system Originals.......................................... Sheets, books and three-dimensional objects Maximum size: A3/Ledger Original feed system ....................... Fixed Copy paper ..................................... Weight Cassette: 60 - 105 g/m2 MP tray: 45 - 200 g/m2 Types Cassette: Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color (Colour), Prepunched, High quality and Custom1 - 8 MP tray: Plain, Transparency, Preprinted, Labels, Bond, Recycled, Vellum, Rough, Letterhead, Color (Colour), Prepunched, Envelope, Cardstock, Thick paper, High quality and Custom1 - 8 Copying sizes ................................. Cassette: A3/Ledger - A5R/StatementR MP tray: A3/Ledger - A6R/StatementR Magnification ratios......................... Manual mode: 25 - 400%, 1% increments Auto copy mode: fixed ratios Metric 1:1 ± 1.0%, 1:4.00/1:2.00/1:1.41/1:1.22/1:1.15/1:0.86/1:0.81/1:0.70/1:0.50/1:0.25 Inch 1:1 ± 1.0%, 1:4.00/1:2.00/1:1.29/1:1.21/1:0.78/1:0.64/1:0.50/1:0.25 Copy speed..................................... At 100% magnification in copy mode: 30 ppm model A3/Ledger: 20 sheets/min. B4/Legal: 20 sheets/min. A4/Letter: 30 sheets/min. A4R/LetterR: 22 sheets/min. B5: 30 sheets/min. B5R: 20 sheets/min. A5R/StatementR: 14 sheets/min. A6R: 16 sheets/min. 40 ppm model A3/Ledger: 23 sheets/min. B4/Legal: 23 sheets/min. A4/Letter: 40 sheets/min. A4R/LetterR: 27 sheets/min. B5: 40 sheets/min. B5R: 22 sheets/min. A5R/StatementR: 16 sheets/min. A6R: 18 sheets/min. 50 ppm model A3/Ledger: 26 sheets/min. B4/Legal: 26 sheets/min. A4/Letter: 50 sheets/min. A4R/LetterR: 31 sheets/min. B5: 50 sheets/min. B5R: 24 sheets/min. A5R/StatementR: 18 sheets/min. A6R: 18 sheets/min. First copy time ................................ 3.9 s or less (30 ppm model) 3.5 s or less (40/50 ppm model) Warm-up time ................................. 30 s (room temperature 22°C/71.6°F, 60% RH) Recovery from sleep mode: 15 s (room temperature 22°C/71.6°F, 60% RH) Paper feed system.......................... Automatic feed Capacity: Cassette: 500 sheets (80 g/m2) Manual feed Capacity: MP tray: 200 sheets (80 g/m2) Paper eject system ......................... Output tray: 250 sheets (80 g/m2) 1-1-1
2GN/2GP/2GR Multiple copying .............................. 1 - 999 sheets Photoconductor............................... a-Si (drum diameter 40 mm) Charging system............................. Single positive corona charging Recording system ........................... Semiconductor laser Developing system ......................... Dry, reverse developing (single component system) Developer: 1-component, magnetism toner Toner replenishing: automatic from a toner container Transfer system .............................. Transfer roller Separation system .......................... Separation electrode Fusing system................................. Heat roller Heat source: halogen heaters Abnormally high temperature protection devices: thermostats Charge erasing system................... Exposure by cleaning lamp Cleaning system ............................. Cleaning blade and roller Scanning system ............................ Flat bed scanning by CCD image sensor Memory........................................... Standard 512 MB/Maximum 1024 MB Hard disk......................................... 40 GB Resolution....................................... 600 x 600 dpi Light source .................................... Inert gas lamp Dimensions ..................................... 599 (W) x 646 (D) x 745 (H) mm 23 9/16" (W) x 25 7/16" (D) x 29 5/16" (H) Weight............................................. Approx. 85 kg/187 lbs Floor requirements.......................... 1497 (W) x 646 (D) mm 58 15/16" (W) x 25 7/16" (D) Functions ........................................ Original size, Paper selection, Mixed sized originals, Original orientation, Collate/Offset mode, Staple/Punch mode, Output destination, Zoom mode, Combine mode, Margin/Centering mode, Border erase, Booklet from sheets, Duplex, Cover mode, Form overlay, Page numbering, Memo mode, Density adjustment, Selection of image quality, EcoPrint mode, Batch scanning, Auto image rotation, Inverted copying, Mirror image, Job finish notice, File name, Priority override, Multi-page forms, Repeat copy, Programmed copying, Registering shortcuts Power source.................................. 120 V AC, 60 Hz, 11.5 A 220 to 240 V AC, 50/60 Hz, 6.3 A Options ........................................... Document processor, paper feeder, 3000-sheet paper feeder, 3000-sheet document finisher, document finisher, built-in finisher, job separator, key counter, fax kit, security kit, data backup kit and PDF upgrade kit
Printer functions Printing speed................................. Same as copying speed First print time ................................. Same as first copy time Resolution....................................... Fast 1200 mode/600 dpi/300 dpi Applicable OS ................................. Microsoft Windows 95 (OSR2) Microsoft Windows 98 (second edition) Microsoft Windows NT4.0 (service pack 5 or later) Microsoft Windows 2000 (service pack 2 or later) Microsoft Windows Me Microsoft Windows XP Microsoft Windows Server 2003 Apple Macintosh OS 9.x Apple Macintosh OS X 10.x Interface.......................................... Parallel: Bi-directional parallel (IEEE 1284 Nibble/ECP mode) USB high-speed: 3 slots USB interface connector Optional serial interface (RS-232C) Network interface: 10Base-T/100Base-TX PDL................................................. PRESCRIBE Emulation........................................ PCL6 (5e, XL), KPDL3, KC-GL, Line Printer, IBM Proprinter X24E, EPSON LQ-850, DIABLO 630
1-1-2
2GN/2GP/2GR Font................................................. Outline font: 80 fonts (PCL6)/136 fonts (KPDL3) Bitmap font: 1 font/79 fonts are processed by outline font. OCR characters: OCR-A, OCR-B and OCR-kana Connectivity .................................... Plug & Play SNMP (printer MIB supported)
Scanner functions Ethernet .......................................... 10BASE-T/100BASE-TX Network Protocol ............................ TCP/IP Transmission system ...................... PC transmission: SMB Scan to SMB, FTP Scan to FTP E-mail transmission: SMTP Scan to E-mail TWAIN scan: TWAIN source Resolution....................................... 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200 x 100 dpi, 200 x 400 dpi File Format...................................... Monochrome: TIFF (MMR), PDF (MMR) Gray: JPEG, PDF (JPEG) Color: JPEG, PDF (high compression) Scanning Speed.............................. 1-sided: monochrome 50 sheets/min Color 25 sheets/min 2-sided: monochrome 25 sheets/min Color 12.5 sheets/min
NOTE: These specifications are subject to change without notice.
1-1-3
2GN/2GP/2GR
1-1-2
Parts names
(1) Machine
13
14
1 3 15
2
9 10
34 35 36
4 5 6 7 11 8 12 29 16 19 20 21 22 31 32 33 25 26 27 28 30
17
18
24
23
Figure 1-1-1 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Original cover (Option) Original size indicator plates Clip holder Reception indicator Error indicator Left cover 1 Left cover 1 Lever Left cover 2 Platen Operation panel Cassette 1 Cassette 2 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. Toner container Toner container stopper Waste toner box Front cover Paper width adjusting tab Length adjustment plate Top tray Main power switch Paper width guides Multi purpose tray Memory card cover holder Handles 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. USB memory slot (A2) USB memory slot (A3) Memory card slot Network interface connector USB interface connector Parallel interface connector Option interface slot (OPT1) Option interface slot (OPT2) USB memory slot (A1) Green knob (A1) Paper feed unit (A2) Paper feed unit cover (A2)
1-1-4
2GN/2GP/2GR (2) Operation panel
1
5
9
10
11
12
13
14
15
16
17
18
2 3 4
8 7 6
Figure 1-1-2 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. System menu key/indicator Status/Job cancel key/indicator Program key/indicator Application key Counter key/indicator Copy key/indicator Send key/indicator Document box key/indicator Accessibility key/indicator Print indicator Transmission indicator Reception indicator 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.
19
20
21 22
23
Memory indicator Error indicator Help key/indicator Log-out key/indicator Power key Main power indicator Numeric keys Clear key Start key/indicator Stop key Reset key
1-1-5
2GN/2GP/2GR
1-1-3
Machine cross section
Light path Paper path
Figure 1-1-3 Machine cross section 1. 2. 3. 4. 5. 6. 7. 8. 9. Paper feed section Main charging section Optical section Developing section Transfer and separation section Cleaning and charge erasing section Fuser section Eject and switchback section Duplex section
1-1-6
2GN/2GP/2GR
1-2 Installation
1-2-1
1. 2. 3. 4. 5.
Installation environment
Temperature: 10 to 32.5°C/50 to 90.5°F Humidity: 15 to 80%RH Power supply: 120 V AC, 11.5 A 220 to 240 V AC, 6.3 A Power source frequency: 50 Hz ± 0.3%/60 Hz ± 0.3% Installation location Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams. Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto the machine. Avoid dust and vibration. Choose a surface capable of supporting the weight of the machine. Place the machine on a level surface (maximum allowance inclination: 1°). Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. Select a room with good ventilation. Allow sufficient access for proper operation and maintenance of the machine. Machine front: 1000 mm/39 3/8" Machine rear: 100 mm/3 15/16" Machine right: 300 mm/11 13/16" Machine left: 300 mm/11 13/16"
6.
100 mm/3 15/16"
300 mm/11 13/16"
300 mm/11 13/16"
1000 mm/39 3/8"
Figure 1-2-1 Installation dimensions
1-2-1
2GN/2GP/2GR
1-2-2
Unpacking and installation
(1) Installation procedure
Start
Unpack.
Connect the power cord.
Remove the tapes, spacers and pad.
Install the fixing bracket.
Install the optional paper feeder.
Carry out initial developer setting (maintenance item U130).
Release the lever holding mirror 1 and 2 frames.
Output an own-status report (maintenance item U000).
Release of cassette lift plate. Exit maintenance mode. Load paper. Print out the user setting list. Install the toner container. Make test copies. Install the waste toner box.
Attaching the language label (230 V specifications only).
Install the optional original cover or the DP. Completion of the machine installation. Install other optional devices.
1-2-2
2GN/2GP/2GR Moving the machine When moving the machine, pull out the four carrying handles on the right and left sides and hold them.
Carrying handle
Carrying handle
Carrying handle
Carrying handle
Figure 1-2-2
1-2-3
2GN/2GP/2GR
Unpacking.
Figure 1-2-3 Unpacking 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Machine Outer case Inner frame Skid Bottom front left pad Bottom front right pad Bottom rear left pad Bottom rear right pad Machine cover Upper pad 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Spacer Document tray Hinge joints Bar code labels Power cord Plastic bag Leaflet Plastic bag M3 x 8 screws Operation guide
Caution: Place the machine on a level surface.
1-2-4
2GN/2GP/2GR
Remove the tapes, spacers and pad. 1. Remove two tapes. 2. Pull the lever and operation section is lowered. 3. Remove two spacers. Remove waste textile on the operation panel, if any. 4. Remove the pad. 5. Remove the tape holding the power cord.
Spacers
Pad
Tape
Tape
Figure 1-2-4 Install the optional paper feeder. 1. Install the optional paper feeder as necessary 2. Verify levelness at the four corners of the platen using a level gauge, and adjust the level bolts at the bottom of the machine to optimize levelness. Release the lever holding mirror 1 and 2 frames. 1. Turn the lever of the machine rear side with the tool to release the lever holding the mirror 1 and 2 frames.
Lever
Figure 1-2-5
1-2-5
2GN/2GP/2GR
Release of cassette lift plate. 1. Pull cassette 1 and 2 out. Remove the lift plate stopper from each cassette and attach it to the storage location. When moving the machine, attach the lift plate in original position.
Lift plate stopper
Figure 1-2-6 Load paper. 1. Pull the cassette out. 2. Holding the paper width adjusting tab both ends, move the paper width guides to fit the paper.
Paper width guides Paper width adjusting tab
Figure 1-2-7 3. Adjust the length adjustment plate to fit the paper size.
Length adjustment plate
Figure 1-2-8
1-2-6
2GN/2GP/2GR
4. Align the paper flush against the left side of the cassette.
Figure 1-2-9
Install the toner container. 1. Open the front cover. 2. Tap the top of the toner container five to six times.
Toner container
Figure 1-2-10
3. Shake the toner container approximately 10 times in the horizontal direction to stir toner.
Toner container
Figure 1-2-11
1-2-7
2GN/2GP/2GR
4. Gently push the toner container into the machine along the rails. Push the container all the way into the machine until it locks in place.
Toner container
Figure 1-2-12
Install the waste toner box. 1. Install the waste toner box in the machine. 2. Close the front cover.
Waste toner box
Figure 1-2-13 Install the optional original cover or the DP. 1. Install the optional original cover or DP. Install other optional devices. 1. Install the optional devices (job separator, built-in finisher, document finisher and/or fax kit etc.) as necessary. Connect the power cord. 1. Connect the power cord to the connector on the machine. 2. Insert the power plug into the wall outlet.
1-2-8
2GN/2GP/2GR
Install the fixing brackets. 1. Remove two screws from the rear cover. 2. Hook the catch of fixing bracket onto the groove of round frame, and secure it using two screws removed before step.
Grooves
Fixing brackets
Figure 1-2-14 Carry out initial developer setting (maintenance item U130). 1. 2. 3. 4. 5. Turn the main power switch on and press the status key. Enter the maintenance mode by entering 10871087 using the numeric keys. Enter 130 using the numeric keys and press the start key. Press the start key to execute the maintenance item. The drive stops within approximately 5 minutes. Press the stop key. Output an own-status report (maintenance item U000). 1. Enter 000 using the numeric keys and press the start key. 2. Select MAINTENANCE and press the start key to output a list of the current settings of the maintenance items. 3. Press the stop key. Exit maintenance mode. 1. Enter 001 using the numeric keys and press the start key. The machine exits the maintenance mode. Print out the user setting list. 1. Select [Report Print] to output the user various setting reports. Make test copies. 1. Place an original and make test copies. Attaching the language label (230 V specifications only). 1. According to need, attach the correspond language label. Completion of the machine installation.
1-2-9
2GN/2GP/2GR (2) Setting initial copy modes Factory settings are as follows:
Maintenance item No. U253 U260 U285 U326 U328 U342 U343
Contents Switching between double and single counts Selecting the timing for copy counting Setting service status page Setting the black line cleaning indication Side ejection setting Setting the ejection restriction Switching between duplex/simplex copy mode Double count After ejection ON ON OFF ON OFF
Factory setting
1-2-10
2GN/2GP/2GR
1-2-3
Installing the key counter (option)
Key counter installation requires the following parts: Key counter (P/N 82142540) Key counter set (P/N 302A369705) Supplied parts of key counter set: Key counter cover (P/N 2A360010) Key counter retainer (P/N 66060030) Key counter cover retainer (P/N 66060022) Key counter mount (P/N 66060040) Key counter socket assembly (P/N 41529210) Two (2) M3 x 6 bronze flat-head screws (P/N B2303060) One (1) M4 x 30 tap-tight S screw (P/N B1B54300) Four (4) M4 x 6 bronze TP screws (P/N B4304060) Two (2) M4 x 10 bronze TP screws (P/N B4304100) One (1) M3 x 8 bronze binding screw (P/N B1303080) One (1) M4 x 6 chrome TP screw (P/N B4104060) One (1) M4 x 20 tap-tight S screw (P/N 7BB100420H) One (1) M3 bronze nut (P/N C2303000) Two (2) M4 x 10 tap-tight screws (P/N B3024100) Two (2) M4 x 10 tap-tight P screws (P/N B8014100) Procedure 1. Press the Power key on the operation panel to off. Make sure that the Power indicator and the Memory indicator are off before turning off the main power switch. And then unplug the power cable from the wall outlet. 2. Fit the key counter socket assembly to the key counter retainer using the two screws and nut. 3. Fit the key counter mount to the key counter cover using the two screws, and attach the key counter retainer to the mount using the two screws.
M4 x 6 screws (B4304060) Key counter retainer (66060030) Key counter mount (66060040) M3 nut (C2303000) Key counter cover (2A360010)
M4 x 6 screws (B4304060)
Key counter socket assembly (41529210) M3 x 6 flat-head screws (B2303060)
Figure 1-2-15 4. Remove the scanner right cover and the upper right cover. 5. Cut out the aperture plate on the upper right cover using nippers. 6. Pass the connect inside the machine through the aperture and refit the upper right cover and scanner right cover.
Scanner right cover Aperture
Connector
Upper right cover
Figure 1-2-16 1-2-11
2GN/2GP/2GR
7. Pass the key counter signal cable through the aperture in the key counter cover retainer, and insert into the connector of the machine. 8. Seat the projection of the key counter cover retainer in the aperture in the upper right cover. 9. Fit the key counter cover with the key counter socket assembly inserted to the key counter cover retainer on the machine using the screw. 10. Insert the key counter into the key counter socket assembly.
Key counter cover retainer (66060022) Key conuter cover
Connector
Key counter signal cable Projection
M4 x 30 screw (B1B54300)
Figure 1-2-17 11. Turn the main power switch on and enter the maintenance mode. 12. Run maintenance item U204 and select ON. 13. Exit the maintenance mode. 14. Check that the message requesting the key counter to be inserted is displayed on the touch panel when the key counter is pulled out. 15. Check that the counter counts up as prints are made.
1-2-12
2GN/2GP/2GR
1-3 Maintenance Mode
1-3-1
Maintenance mode
The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item
Start
Press the status key.
Enter "10871087" using the numeric keys.
Maintenance mode is entered.
Enter the maintenance item number using the cursor up/down keys or numeric keys.
The maintenance item is selected.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Yes
Repeat the same maintenance item?
No
Yes
Run another maintenance item?
No Enter "001" using the cursor up/down keys or numeric keys and press the start key.
Maintenance mode is exited.
End
1-3-1
2GN/2GP/2GR (2) Maintenance modes item list Section General Item No. U000 U001 U002 U003 U004 U005 U019 Initialization U020 U021 U022 U024 Drive, paper feed, paper conveying and cooling system U030 U031 U032 U033 U034 Content of maintenance item Outputting an own-status report Exiting the maintenance mode Setting the factory default data Setting the service telephone number Displaying the machine number Copying without paper Displaying the ROM version Initializing all data Initializing counters and mode settings Initializing backup memory HDD formatting Checking motor operation Checking switches for paper conveying Checking clutch operation Checking solenoid operation Adjusting the print start timing Adjusting the leading edge registration Adjusting the center line Setting the printing area for folio paper Length/Width Adjusting the amount of slack in the paper Setting the adjustment of the motor speed Drive motor Eject motor Polygon motor Turning the exposure lamp on Adjusting the shading position Adjusting the scanner magnification Main scanning direction/auxiliary scanning direction Adjusting the scanner leading edge registration Adjusting the scanner center line Adjusting the scanning position for originals from the DP Adjusting the DP magnification Adjusting the DP scanning timing Adjusting the DP center line Checking scanner operation Adjusting the DP input light luminosity Setting the economy mode Setting DP reading position modification operation Outputting a MIP-PG pattern Setting the exposure density gradient Text and photo/text/photo Adjusting original size detection Initial setting* ****************1 245/0/-30/-30*1 490/0/0/0/0/0/0*1 330/210*1 0/0/0/0*1 2*1 0*1 -5*1 0*1 0/0*1 0/0*1 0/0*1 0/0*1 0/0/0*1 0/0/0/0/0*1 0/0/0*1 0/0/0*1 -6*1 175/170/160*1 0/0/0*1 105/105/105/60/60/60/*1 150/240*1
U035 U051 U053
Optical
U061 U063 U065 U066 U067 U068 U070 U071 U072 U073 U074 U080 U087 U089 U093 U099
*Initial setting for executing U020, *1: The item initialized for executing U020, *2: The item initialized for executing U021
1-3-2
2GN/2GP/2GR Section High voltage Item No. U100 U101 Content of maintenance item Setting the main high voltage Setting the other high voltages Developing bias AC component frequency at image formation Developing shift bias potential at image formation Developing bias AC component duty at image formation Transfer control voltage Separation control voltage Setting the cleaning interval for the main charger Displaying the drum type Checking the drum count Setting toner refresh operation Time of toner refreshment Developing bias on time Setting separation charger mode Checking the drum number Displaying the drum history Initial setting for the developing unit Setting toner loading operation Checking sensors for toner Checking/clearing the developing drive time Checking the developing count Setting the fuser control temperature Driving start temperature when warm-up starts Control temperature for displaying [Ready for copying.] Control temperature during printing U163 U167 U196 U199 Operation panel and support equipment U200 U201 U202 U203 U204 U206 U207 U208 U220 U234 Resetting the fuser problem data Checking fuser counts Turning the fuser heater on Checking the fuser temperature Turning all LEDs on Initializing the touch panel Setting the KMAS host monitoring system Checking DP operation Setting the presence or absence of a key card or key counter Setting the presence or absence of the coin vender Checking the operation panel keys Setting the paper size for the paper feeder Setting the trial functions Setting punch destination Initial setting* 28*1 2*1 50*1 130*1 20*1 5*1,*2 120*1 700 (30 ppm)*1 540 (40/50 ppm)*1 MODE1*1 MODE2*1 175 (30 ppm)*1,*2 185 (40/50 ppm)*1,*2 190 (30 ppm)*1,*2 200 (40/50 ppm)*1,*2 190 (30 ppm)*1,*2 200 (40/50 ppm)*1,*2 OFF/COUNTER*1,*2 Inch specifications: Letter*1,*2 Metric specifications: A4*1,*2 Inch specifications: INCH*1 Metric specifications: EUROPE METRIC*1 OFF*1,*2 0/0*1,*2 -
U102 U109 U110 U112
U114 U117 U118 Developing U130 U144 U150 U157 U158 Fuser and cleaning U161
U236 U237 U240 U241
Setting the limit for the ejection section of the built-in finisher Setting finisher stack quantity Checking the operation of the finisher Checking the operation of the switches of the finisher
*Initial setting for executing U020, *1: The item initialized for executing U020, *2: The item initialized for executing U021
1-3-3
2GN/2GP/2GR Section Operation panel and support equipment Item No. U243 U244 U245 U246 Content of maintenance item Checking the operation of the DP motors Checking the DP switches Checking messages Setting the finisher 3000-sheet document finisher Centerfold unit built-in finisher Setting the paper feed device Setting the maintenance cycle Checking/clearing the maintenance count Setting the destination Switching between double and single counts Selecting the timing for copy counting Setting OEM purchaser code Setting service status page Setting the black line cleaning indication Side ejection setting Setting the size conversion factor Specific paper feed location setting for printing function Setting the ejection restriction Switching between duplex/simplex copy mode Setting the value for maintenance due indication Adjusting margins of image printing Adjusting margins for scanning an original on the platen Adjusting margins for scanning an original from the DP Adjusting the leading edge registration for memory image printing Adjusting the scanner automatically Setting the target Setting the enterprise mode Checking/clearing copy counts by paper feed locations Checking/clearing the punch-hole scrap counter Checking/clearing the paper jam counts Checking/clearing the service call counts Checking/clearing counts by optional devices Resetting partial operation control Checking the total counter value Clearing the black ratio data Checking/clearing copy counts by paper sizes Checking the copy counts Clearing the all copy counts and machine life counts (one time only) Checking machine life counts Initial setting* 0/0/0/0/0/0*1 0/0/0/0/0/0/0/0*1 0/0/0*1 400000 (30 ppm)*1,*2 500000 (40/50 ppm)*1,*2 Double count*1 After ejection*1,*2 0*1 ON*1 ON/8*1,*2 OFF*1,*2 1.0*1,*2 ON*1,*2 OFF*1,*2 74/70/68/85/140/55*1 2.0/2.0/2.0/2.0*1 3.0/2.5/3.0/4.0*1 3.0/2.5/3.0/4.0*1 0*1 Inch specifications: ON*1,*2 Metric specifications: OFF*1,*2 35000/0*1,*2 -
U247 Mode setting U250 U251 U252 U253 U260 U265 U285 U326 U328 U332 U341 U342 U343 U345 Image processing U402 U403 U404 U407 U411 U425 Network scanner Others U510 U901 U902 U903 U904 U905 U906 U908 U910 U911 U920 U927 U928
*Initial setting for executing U020, *1: The item initialized for executing U020, *2: The item initialized for executing U021
1-3-4
2GN/2GP/2GR Section Others Item No. U933 U935 U942 U984 U985 U989 U990 U991 U993 Content of maintenance item Setting the backup kit Relay board maintenance Setting of amount of slack for feeding from DP Checking the developing unit number Displaying the developing unit history HDD scandisk Checking/clearing the time for the exposure lamp to light Checking the scanner count Outputting a VTC-PG pattern Initial setting* 0/0*1 -
*Initial setting for executing U020, *1: The item initialized for executing U020, *2: The item initialized for executing U021
1-3-5
2GN/2GP/2GR (3) Contents of the maintenance mode items Maintenance item No. U000 Description Outputting an own-status report Description Outputs lists of the current settings of the maintenance items, and paper jam and service call occurrences. Outputs the event log or service status page. Purpose To check the current setting of the maintenance items, or paper jam or service call occurrences. Before initializing or replacing the backup RAM, output a list of the current settings of the maintenance items to reenter the settings after initialization or replacement. Method 1. Press the start key. 2. Select the item to be output. Display MAINTENANCE EVENT LOG SERVICE STATUS Output list List of the current settings of the maintenance modes Outputs the event log Outputs the service status page
3. Press the start key. The interrupt print mode is entered and a list is output. When A4/Letter paper is available, a report of this size is output. If not, specify the paper feed location. When output is complete, the screen for selecting an item is displayed. Event log
Event Log
MFP
Firmware version 2GN_2000.001.036 2006.04.17
(1) (3) Paper Jam Log
# 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Count. 9876543 666554 4988 4988 4988 4988 1103 1103 1103 1103 1027 1027 1027 1027 550 28 Event Descriprions 02.11.41.01.01 02.11.42.02.02 02.11.43.01.09 02.11.44.02.11 02.11.45.03.91 02.01.F0.01.01 (a)01.01.01.01.01 (b) (c) 01.09.01.01.01 02.11.41.01.01 02.11.42.02.02 02.11.43.01.09 02.11.44.02.11 02.11.45.03.91 02.01.F0.01.01 01.01.01.01.01 01.09.01.01.01
(2) (4) Service Call Log
# 8 7 6 5 4 3 2 1 Count. 7881214 578944 5296 5295 2099 1054 809 30 Service Code F0.0030 01.0100 F0.4000 F0.3010 01.2100 01.2100 01.2120 01.2100
02. 11. 41. 01. 01
(d) (e)
(5) Maintenance Log
# 8 7 6 5 4 3 2 1 Count. 9045571 704511 7045 3454 3454 3454 417 35 Item 00.02 01.01 00.01 00.04 00.03 00.02 00.01 01.21
(6) Counter Log (f) J01:000
J02:000 J03:000 J04:000 J05:002 J06:002 J15:000 J16:000 J17:000 J18:000 J19:000 J20:000 J21:000 J22:000 J23:002 J24:002 J33:000 J34:000 J35:000 J36:000 J37:000 J38:000 J39:000 J40:000 J41:002 J42:002 J51:000 J52:000 J53:000 J54:000 J61:002 J62:000 J63:000 J64:000
(g) C0101:001
C0102:001 C0107:001 C0108:001 C0220:001 C0221:001 C2002:001 C2030:001 C2031:001 C2222:001
C2223:001 C2225:001 C2228:001 C2259:001 C3002:001 C3003:001 C3411:001 C3412:001 C3421:001 C3431:001
C3502:001 C3503:001 C3552:001 C3553:001
(h) M01:01
M02:01
Figure 1-3-1
1-3-6
2GN/2GP/2GR Maintenance item No. U000 Detail of event log No. (1) (2) (3) Items System version System date Paper Jam Log # Count. Event Log code (2 digit, hexadecimal, 5 categories) (a) Cause of a paper jam (b) Paper source (c) Paper size (d) Paper type (e) Paper eject Service Code Self diagnostic error code (See page 1-4-22) Remembers 1 to 16 of The total page count at occurrence. If the the time of the paper occurrence of the previ- jam. ous paper jam is less than 16, all of the paper jams are logged. When the occurrence excessed 16, the oldest occurrence is removed. (4) Service Call Log # Count. Description
Description
Remembers 1 to 8 of The total page count at occurrence of self diag- the time of the self nostics error. If the diagnostics error. occurrence of the previous diagnostics error is less than 8, all of the diagnostics errors are logged. (5) Maintenance Log # Remembers 1 to 8 of occurrence of replacement. If the occurrence of the previous replacement of toner container is less than 8, all of the occurrences of replacement are logged. Count. The total page count at the time of the replacement of the toner container.
Item Code of maintenance replacing item (1 byte, 2 categories) First byte (Replacing item) 01: Toner container 02: Maintenance kit Second byte (Type of replacing item) 00: (fixed)
(6)
Counter Log Comprised of three log counters including paper jams, self diagnostics errors, and replacement of the toner container.
(f) Jam Indicates the log counter of paper jams depending on location. Refer to Paper Jam Log. All instances including those are not occurred are displayed.
(g) Self diagnostic error Indicates the log counter of self diagnostics errors depending on cause. (See P.1-422) Example: C6000: 4 Self diagnostics error 6000 has happened four times.
(h) Maintenance item replacing Indicates the log counter depending on the maintenance item for maintenance. T: Toner container 00: Black M: Maintenance kit 00: (fixed) Example: T00: 1 The toner container has been replaced once.
1-3-7
2GN/2GP/2GR Maintenance item No. U000 Service status page (1)
Description
Service Status Page
MFP
Firmware version 2GN_2000.XLG.368 2006.04.17 (1) (2)
Controller Information
Memory Status
(3) Option Slot1 (4) Option Slot2 (5) Total 524288KB 524288KB 1048576KB Auto Continue Mode Auto Continue Timer Y0 Y1 00 06
Time
(6) Local Time Zone (7) Data and Time (8) Time Server (9) FRPO Status User Top Margin User Left Margin User Page Length +01:00_Amsterdam 10/27/2005 09:06 10.183.53.13
A1+A2/100 A3+A4/100 A5+A6/100
0.00 0.00 17.30
1
Figure 1-3-2 Detail of Service status page No. (1) (2) (3) (4) (5) (6) (7) (8) (9) System date Slot 1 RAM size Slot 2 RAM size Total RAM size Local time zone Report output date NTP server name FRPO setting Day/Month/Year hour:minutes Description System version Supplement
1-3-8
2GN/2GP/2GR Maintenance item No. U000 Service status page (2)
Description
Service Status Page
MFP
Firmware version 2GN_2000.XLG.368 2006.04.17
Engine Information
(10) (11) (12) (13) (14) Engine ROM Version Front Panel ROM Version NVRAM Version Scanner Version FAX Slot1 FAX BOOT Version FAX APL Version FAX IPL Version (15) Serial No. (16) MAC Address 2GW_1000.003.001 2GW_A000.001.019 _Bb04B29_Bb04B29 2GW_1200.001.088 3KH_5000.001.001 3KH_5100.001.001 3KH_5200.001.001 AFZ3123456 00:C0:EE:D0:01:0D
Counter
(31) Printed Total Printed Pages Copier Printer FAX (32) Scanned Total Scanned Pages Copier Other (33) Paper Size A3 A4 A5 A6 B4 B5 Ledger Folio Legal Letter Statement Other (34) FAX Infomation Rings (Normal) Rings (FAX/TEL) Rings (TAD) TX SPEED RX SPEED ECM TX ECM RX V.34 REG.G3 TX EQR REG.G3 RX EQR RX MODEM LEVEL SGL LVL MODEM 631 11 620 0 1 0 1 69 539 0 0 36 0 7 0 0 0 0 0 3 3 3 V.29 9600bps 9600bps ON OFF TX 4db 0db -43dBm -9dBm
Toner Coverage
(17) Period (07/11/05 - 07/12/05 09:05) (18) Usage Page (A4/Letter Conversion) 3043.50 (19) Average (%) Total 2.90 Copy 3.56 Printer 2.87 FAX 3.52 (20) Last Page (%) 2.80
Installed Options
(21) Document Processor Installed (22) Paper Feeder Cassette (23) Finisher 3000-Finisher Mail Box Not Installed (24) Job Separator Installed (25) Memory Card Not Installed (26) PDF Expansion Kit Installed (27) Fax Backup Kit Not Installed (28) Security Kit Installed (29) Data Security Kit (C) Software (30) Security Library Version 0.50
(35) (36) (37) (38) (39) (40) (41) (42)
1/1 500/530 0/0/0/0 97/0 F00/U00 0A001300/F0A8EF98/000000000000/000000000000/020A1Bt/ 1234/1234/0001234abcd567800001234abcd5678/01234567890123456789012345678901/08/00/07 0000000000/F80C001A37/302A183C00/000100013D/8791BFC305/0000003100/000F5D0000/01FD000000/ 0000000FB7/0000000000/0000260000/0000000000/0000000000/0000008400/0000000000/011F000F51/ 8F0F
2
Figure 1-3-3
1-3-9
2GN/2GP/2GR Maintenance item No. U000 Detail of Service status page No. (10) (11) (12) Description Engine ROM version Operation panel ROM version NV RAM version _ Bb 04B29 _ Bb 04B29 (a) (b) (c) (d) (e) (f) (a) Consistency of the present software version and the database _ (underscore): OK * (Asterisk): NG (b) Database version (c) The oldest time stamp of database version (d) Consistency of the present software version and the ME firmware version _ (underscore): OK * (Asterisk): NG (e) ME firmware version (f) The oldest time stamp of the ME database version Normal if (a) and (d) are underscored, and (b) and (e) are identical with (c) and (f). (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) Scanner version Fax firmware version Serial No. Mac address Cleared date and output date Page of relation to the A4/Letter Average coverage Coverage on the final output page Presence or absence of the optional DP Presence or absence of the optional paper feeder Presence or absence of the optional document finisher Installed Not Installed Cassette: paper feeder LCF: 3000-sheet paper feeder Not Installed Inner Finisher: built-in finisher 3000-Finisher: 3000-sheet document finisher 1000-Finisher: document finisher Not Installed Installed Not Installed Installed Not Installed Installed: The formal version is installed Not Installed: The PDF upgrade kit is not installed Trial Version(xx/xx/xx): A trial version is installed Installed Not Installed Installed Not Installed Total/Copy/Printer/Fax This item is printed only when the optional fax kit is installed. 10 digits Supplement
Description
(23)
(24) (25) (26)
Presence or absence of the optional job separator Presence or absence of the Compact Flash Presence or absence of the optional PDF upgrade kit Presence or absence of the optional data backup kit Presence or absence of the optional security kit
(27) (28)
1-3-10
2GN/2GP/2GR Maintenance item No. U000 No. (29) (30) (31) (32) (33) (34) (35) (36) (37) (38) (39) Description Identification name for the security kit Security kit version Printed page counts Scanned page counts Counts by paper sizes Fax kit information Destination information/Area information Printable area setting Offset for each bin Margin setting MP tray (top)/MP tray (left)/Cassette 2 (top)/Cassette 2 (left) System (top)/System (left) This item is printed only when the optional fax kit is installed. Total/Copy/Printer/Fax Total/Copy/Other Supplement
Description
Panel lock information/USB information Panel lock 0: OFF/1: Partial lock/2: Full lock USB 0: Not installed/1: Full speed/2: Hi speed Engine information RFID information Maintenance information
(40) (41) (42)
Completion Press the stop key. The screen for selecting a maintenance item No. is displayed. U001 Exiting the maintenance mode Description Exits the maintenance mode and returns to the normal copy mode. Purpose To exit the maintenance mode. Method Press the start key. The normal copy mode is entered. Setting the factory default data Description Restores the machine conditions to the factory default settings. Purpose To move the mirror frame of the scanner to the position for transport (position in which the frame can be fixed). Method 1. Press the start key. 2. Press [MODE1(ALL)] on the touch panel. 3. Press the start key. The mirror frame of the scanner returns to the position for transport. 4. Turn the main power switch off and on. An error code is displayed in case of an intialization error. Refer to the table of the error codes on P.1-3-14. When ERROR 09 occurred, turn main power switch off then on, format the hard disk using maintenance item U024, and execute initialization using maintenance item U002. For other errors occurred, turn main power switch off then on, and execute initialization using maintenance item U002.
U002
1-3-11
2GN/2GP/2GR Maintenance item No. U003
Description Setting the service telephone number Description Sets the telephone number to be displayed when a service call code is detected. Purpose To set the telephone number to call service when installing the machine. Method Press the start key. The currently set telephone number is displayed. Setting 1. Press the start key. The keys to enter the number are displayed on the touch panel. 2. Press [TEL NO.] on the touch panel. 3. Enter a telephone number (up to 15 digits). 4. Press the start key. The setting is set. Completion Press the stop key. The screen for selecting a maintenance item No. is displayed. Displaying the machine number Description Displays the machine number. Purpose To check the machine number. Method Press the start key. The currently machine number is displayed. Completion Press the stop key. The screen for selecting a maintenance item No. is displayed. Copying without paper Description Simulates the copy operation without paper feed. Purpose To check the overall operation of the machine. Method 1. Press the start key. 2. Select the item to be operated. Display MFP MFP + DP Operation Only the machine operates. Both the machine and DP operate (continuous operation).
U004
U005
3. Press the start key. 4. Press the system menu key. The copy mode scree