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SERVICE MANUAL
Color Inkjet Printer
EPSON Stylus Photo R280/R285/R290
SEIJ07003
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The contents of this manual are subject to change without notice. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice:
Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2007
SEIKO EPSON CORPORATION. Imaging Products CS, PL & Environmental Management
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment. DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. Signals a precaution which, if ignored, could result in damage to equipment.
WARNING
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. 2. 3. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
4.
WARNING
1. 2. 3. 4. 5. 6. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix. CHAPTER 1.PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product. CHAPTER 2.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product. CHAPTER 3.TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. CHAPTER 4.DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for adjustment. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product. APPENDIX Provides the following additional information for reference: · Electrical circuit boards schematics
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
A D J U S T M E N T R E Q U IR E D
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product's quality.
C A U T IO N
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
C H E C K P O IN T
W A R N IN G
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.
Revision Status
Revision Date of Issue Description
A B
August 8, 2007 September 28, 2007
First Release [Chapter 4]
· "Main Board Unit" (Page 61): error correction.
[Chapter 5]
· "Overview" (Page 107): error correction.
EPSON Stylus Photo R280/R285/R290
Revision B
CONTENTS
Chapter 1 Product Description
1.1 Features................................................................................................................. 9 1.2 Printing Specifications........................................................................................ 10 1.2.1 Basic Specifications................................................................................. 10 1.2.2 Ink Cartridge............................................................................................ 10 1.2.3 Print Mode ............................................................................................... 11 1.2.4 Supported Paper....................................................................................... 13 1.2.5 Printing Area ........................................................................................... 15 1.3 Interface.............................................................................................................. 15 1.4 General Specifications........................................................................................ 16 1.4.1 Electrical Specifications .......................................................................... 16 1.4.2 Environmental Conditions....................................................................... 16 1.4.3 Durability................................................................................................. 17 1.4.4 Acoustic Noise......................................................................................... 17 1.4.5 Safety Approvals (Safety standards/EMI)............................................... 17 1.5 Operation Buttons & Indicators (LEDs)............................................................. 18 1.5.1 Operation Buttons.................................................................................... 18 1.5.2 Indicators (LEDs) .................................................................................... 18 1.5.3 Operation Buttons & LEDs Functions .................................................... 18 1.5.4 Errors & Remedies .................................................................................. 20
Chapter 3 Troubleshooting
3.1 Overview ............................................................................................................ 3.1.1 Troubleshooting on Motors and Sensors................................................. 3.2 Warning / Error Indications................................................................................ 3.2.1 Error Indication Method .......................................................................... 3.3 Troubleshooting by Error Message .................................................................... 3.3.1 Troubleshooting Problems with Error Messages .................................... 3.4 Troubleshooting by Symptom ............................................................................ 3.4.1 Problems in Printing Operation ............................................................... 3.4.2 Power Problems....................................................................................... 3.4.3 Ink-related Problems ............................................................................... 3.4.4 Problems with Interfaces ......................................................................... 28 28 29 29 31 31 42 42 47 47 49
Chapter 4 Disassembly/Assembly
4.1 Overview ............................................................................................................ 4.1.1 Precautions .............................................................................................. 4.1.2 Tools ........................................................................................................ 4.1.3 Screws ..................................................................................................... 4.1.4 Making a Special Tool for CSIC Board .................................................. 4.1.5 Work Completion Checklist .................................................................... 4.1.6 Required Preparation before Disassembly .............................................. 4.1.7 Orientation Definition ............................................................................. 4.1.8 How to Unlock the Carriage.................................................................... 4.1.9 Disassembly Flowchart ........................................................................... 4.2 Removing Exterior Parts/Components............................................................... 4.2.1 Printer Cover ........................................................................................... 4.2.2 Paper Support Assy ................................................................................. 4.2.3 Stacker Assy / Stacker Cover .................................................................. 4.2.4 Upper Housing ........................................................................................ 4.3 Removing Control Boards.................................................................................. 4.3.1 Main Board Unit...................................................................................... 4.3.2 Panel Assy/ Cover Open Sensor.............................................................. 4.3.3 P/S Assy .................................................................................................. 51 51 52 52 53 53 56 56 56 57 58 58 58 59 59 61 61 64 68
Chapter 2 Operating Principles
2.1 Overview ............................................................................................................ 22 2.1.1 Printer Mechanism................................................................................... 22 2.1.2 Motors & Sensors .................................................................................... 23 2.2 Electrical Circuit Operating Principles............................................................... 24 2.2.1 Main Features .......................................................................................... 24 2.2.2 Components of Control Boards ............................................................... 24 2.2.3 Circuit Block Diagram ............................................................................ 25 2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP) 26
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EPSON Stylus Photo R280/R285/R290
4.4 Disassembling the Printer Mechanism ............................................................... 4.4.1 Removing the Printer Mechanism ........................................................... 4.4.2 Printhead.................................................................................................. 4.4.3 CR Scale .................................................................................................. 4.4.4 APG Unit ................................................................................................. 4.4.5 Waste Ink Tray ........................................................................................ 4.4.6 Waste Ink Pad.......................................................................................... 4.4.7 Left & Right Guide Stackers / CDR Guide Sensor ................................. 4.4.8 Ink System ............................................................................................... 4.4.9 EJ Frame Assy ......................................................................................... 4.4.10 PF Encoder / PF Scale ........................................................................... 4.4.11 PF Motor................................................................................................ 4.4.12 CR Motor............................................................................................... 4.4.13 CR Unit.................................................................................................. 4.4.14 ASF Unit................................................................................................ 4.4.15 Upper Paper Guide ................................................................................ 4.4.16 APG Sensor Assy .................................................................................. 4.4.17 Front Paper Guide Assy......................................................................... 4.4.18 CDR Tray Sensor .................................................................................. 69 69 72 74 75 77 77 78 79 80 83 83 84 86 88 90 91 92 94
Revision B
Chapter 6 Maintenance
6.1 Overview .......................................................................................................... 6.1.1 Cleaning................................................................................................. 6.1.2 Service Maintenance ............................................................................. 6.1.3 Lubrication ............................................................................................ 113 113 113 114
Chapter 7 Appendix
7.1 Exploded Diagram / Parts List ......................................................................... 121 7.2 Electrical Circuits ............................................................................................. 121
Chapter 5 Adjustment
5.1 Adjustment Items and Overview ........................................................................ 96 5.1.1 Servicing Adjustment Item List............................................................... 96 5.1.2 Required Adjustments ............................................................................. 99 5.2 Using the Adjustment Program ........................................................................ 101 5.2.1 Top Margin Adjustment ........................................................................ 101 5.2.2 Head Angular Adjustment ..................................................................... 101 5.2.3 Bi-D Adjustment ................................................................................... 102 5.2.4 PW Adjustment/First Dot Position Adjustment .................................... 103 5.2.5 PF Adjustment ....................................................................................... 104 5.2.6 PG Adjustment ...................................................................................... 105 5.3 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP) Correction ......................................................................................................... 107 5.3.1 Overview ............................................................................................... 107 5.3.2 Adjustment Procedure ........................................................................... 109
7
CHAPTER
1
PRODUCT DESCRIPTION
EPSON Stylus Photo R280/R285/R290
Revision B
1.1 Features
EPSON Stylus Photo R280/R285/R290 are single-function color ink-jet printers. The main features are; High speed & High quality Maximum print resolution: MGA 5760 (H) x 1440 (V) dpi Newly developed F3 Mach Turbo II print head achieves higher print speed than ever. Six independent dye-ink cartridges enables high-resolution photo printing. CD and DVD label printing are supported. Borderless printing on specified EPSON brand paper is available.
Paper Support & Stacker are Closed
Control panel Simple design with three buttons and three indicators (LED). Dimensions Dimensions: 450 mm (W) x 282 mm (D) x 187 mm (H) (Paper support and stacker are closed. Rubber feet are included) Weight: 5.4 kg (without ink cartridges)
Paper Support & Stacker are Opened
Figure 1-1. External View
Chapter 1 Product Description
1.1 Features
9
EPSON Stylus Photo R280/R285/R290
Revision B
1.2 Printing Specifications
1.2.1 Basic Specifications
Table 1-1. Printer Specifications
Item Print method Nozzle configuration On-demand ink jet Black: Color: 90 nozzles 90 nozzles x 5 (Cyan, Magenta, Yellow, Light Cyan, Light Magenta) Specifications
1.2.2 Ink Cartridge
The product numbers of the EPSON ink cartridges for this printer are shown below. Table 1-2. Product No. of Ink Cartridges
Color Black Cyan Magenta Yellow Light Cyan Light Magenta EAI T0771 (S) T0781 (SS) T0772 (S) T0782 (SS) T0773 (S) T0783 (SS) T0774 (S) T0784 (SS) T0775 (S) T0785 (SS) T0776 (S) T0786 (SS) Euro T0801 T0802 T0803 T0804 T0805 T0806 Asia, CISMEA, Latin T0811 (S) T0821 (SS) T0812 (S) T0822 (SS) T0813 (S) T0823 (SS) T0814 (S) T0824 (SS) T0815 (S) T0825 (SS) T0816 (S) T0826 (SS)
Print direction Print resolution
Bi-directional minimum distance printing, unidirectional printing Horizontal x Vertical (dpi) · · · · · 360 x 180 · 720 x 540 360 x 360 · 720 x 720 720 x 360 · MGA 5760 x 1440 (1440 x 1440) ESC/P Raster command EPSON Remote command
Control code Internal font
Character code:Alphanumeric with expanded graphics (PC437) ASCII, 20H to 7FH only Font: EPSON original font Alphanumeric font: Courier Friction feed, using one ASF (Auto Sheet Feeder) Top feed, front out 110 msec (at 25.4 mm feed) Programmable in 0.01764 mm (1/1440 inch) steps
Shelf life Two years from production date (if unopened), six months after opening package. Storage Temperature Table 1-3. Storage Temperature
Situation When stored in individual boxes When installed in main unit Storage Temperature -20 to 40 (-4oF to 104oF)
oC oC
Paper feed method Paper path Paper feed rates PF interval
Limit
-20 oC to 40 oC (-4oF to 104oF)
1 month max. at 40 oC (104oF)
Dimension 12.7 mm (W) x 68 mm (D) x 47 mm (H)
C A U T IO N
The ink cartridge cannot be refilled. Do not use expired ink cartridges. The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes about three hours under 25 °C (77oF) until the ink thaws and becomes usable.
Chapter 1 Product Description
1.2 Printing Specifications
10
EPSON Stylus Photo R280/R285/R290
Revision B
Table 1-4. Print Mode (Color)
1.2.3 Print Mode
Table 1-4. Print Mode (Color)
Media · Plain paper · Premium Bright White Paper (EAI) · Bright White Inkjet Paper (others) Print Mode Draft Normal Photo Fine Photo*2 Photo*2 Super Photo · Premium Photo Paper Glossy (EAI) · Premium Glossy Photo Paper (others) · Premium Photo Paper Semi-gloss (EAI) · Premium Semigloss Photo Paper (others) · Photo Paper Glossy (EAI) · Glossy Photo Paper (others) Fine Photo*2 Photo*2 Super Photo Fine Photo*2 Photo*2 Super Photo · Premium Presentation Paper Matte (EAI) · Matte Paper Heavy-weight (others) Photo*2 Super Photo Resolution (H x V) dpi 360x180 360x360 720x720 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x360 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x360 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x720 (2.0 pass) 1440x1440 Dot Size (cps)*1 Eco (400cps) MC2-1 (360cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC2-2 (280cps) MC1-5 (200cps) Bi-d ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON Micro Weave OFF OFF ON ON ON ON ON ON ON ON ON ON ON ON ON ON Border -less N/A N/A N/A OK OK OK OK OK OK OK OK OK OK OK OK OK Media
Print Mode
Resolution (H x V) dpi 720x720 (2.0 pass)
Dot Size (cps)*1 MC2-2 (280cps) MC2-1 (360cps) MC1-1 (240cps) MC1-1 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-5 (200cps)
Bi-d
Micro Weave
Border -less
· Presentation Paper Matte (EAI) · Photo Quality Inkjet Paper (others) · Envelopes
Photo*2
ON
ON
N/A
Normal Photo Fine
360x360 720x720
OFF OFF
OFF ON
N/A N/A
· Ultra Premium Photo Paper Glossy (EAI) · Ultra Glossy Photo Paper (others)
· Iron-On Transfer Paper (EAI) · Ion-On Cool Peal Transfer Paper (Other) · Photo Stickers · CD/DVD · CD/DVD Premium Surface
Photo Fine
720x720
OFF
ON
N/A
Photo*2 Super Photo Super Photo
720x720 (2.0 pass) 1440x1440 1440x1440
ON ON ON
ON ON ON
N/A N/A N/A
Note *1: *2:
cps = character per second In Photo mode, either of 1.5 or 2.0 pass is selected depending on the paper size. 1.5 pass supported size: 4"x6" 2.0 pass supported size: 5"x7", 8" x 10", Letter, A4
Chapter 1 Product Description
1.2 Printing Specifications
11
EPSON Stylus Photo R280/R285/R290
Table 1-5. Print Mode (Monochrome)
Bi-d ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON Micro Weave OFF OFF ON ON ON ON ON ON ON ON ON ON ON ON ON ON Border -less N/A N/A N/A OK OK OK OK · CD/DVD OK · CD/DVD Premium Surface OK OK OK OK OK OK OK OK Note *1: *2: · Iron-On Transfer Paper (EAI) · Ion-On Cool Peal Transfer Paper (Other) · Photo Stickers Media · Presentation Paper Matte (EAI) · Photo Quality Inkjet Paper (others) · Envelopes Print Mode Resolution (H x V) dpi 720x720 (2.0 pass) Dot Size (cps)*1 MC2-2 (280cps) MC2-1 (360cps) MC1-1 (240cps) MC1-1 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-5 (200cps) Bi-d
Revision B
Table 1-5. Print Mode (Monochrome)
Media · Plain paper · Premium Bright White Paper (EAI) · Bright White Inkjet Paper (others) Print Mode Draft Normal Photo Fine Photo*2 Photo*2 Super Photo · Premium Photo Paper Glossy (EAI) · Premium Glossy Photo Paper (others) · Premium Photo Paper Semi-gloss (EAI) · Premium Semigloss Photo Paper (others) · Photo Paper Glossy (EAI) · Glossy Photo Paper (others) Fine Photo*2 Photo*2 Super Photo Fine Photo*2 Photo*2 Super Photo · Premium Presentation Paper Matte (EAI) · Matte Paper Heavy-weight (others) Photo*2 Super Photo Resolution (H x V) dpi 360x180 360x360 720x720 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x360 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x360 720x720 (1.5 pass) 720x720 (2.0 pass) 1440x1440 720x720 (2.0 pass) 1440x1440 Dot Size (cps)*1 Eco (400cps) MC2-1 (360cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC1-1 (240cps) MC1-2 (240cps) MC2-2 (280cps) MC1-5 (200cps) MC2-2 (280cps) MC1-5 (200cps)
Micro Weave
Border -less
Photo*2
ON
ON
N/A
Normal Photo Fine Photo Fine
360x360 720x720
OFF OFF
OFF ON
N/A N/A
· Ultra Premium Photo Paper Glossy (EAI) · Ultra Glossy Photo Paper (others)
720x720
OFF
ON
N/A
Photo*2 Super Photo Super Photo
720x720 (2.0 pass) 1440x1440 1440x1440
ON ON ON
ON ON ON
N/A N/A N/A
cps = character per second In Photo mode, either of 1.5 or 2.0 pass is selected depending on the paper size. 1.5 pass supported size: 4"x6" 2.0 pass supported size: 5"x7", 8" x 10", Letter, A4
Chapter 1 Product Description
1.2 Printing Specifications
12
EPSON Stylus Photo R280/R285/R290
Revision B
1.2.4 Supported Paper
The table below lists the paper type and sizes supported by the printer. The Supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia). Table 1-6. Supported Paper
Thickness Paper Name Legal Letter A4 B5 Plain paper A5 Half Letter A6 User Defined Premium Inkjet Plain Paper Premium Bright White Paper (EAI) Bright White Inkjet Paper (others) A4 Letter A4 Letter A4 Ultra Premium Photo Paper Glossy (EAI) Ultra Glossy Photo Paper (others) 8" x 10" 5" x 7" 4" x 6" Letter A4 Premium Photo Paper Glossy (EAI) Premium Glossy Photo Paper (others) 8" x 10" 5" x 7" 4" x 6" 16:9 wide Note *1: Paper Size mm 215.9 x 355.6 mm (8.5"x14") 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 182 x 257 mm (7.2"x10.1") 148 x 210 mm (5.8"x8.3") 139.7 x 215.9 mm (5.5"x8.5") 105 x 148 mm (4.1"x5.8") 89 x 127- 329 x 1117.6 mm (3.56"x 5.08" - 13.16"x44.7") 210 x 297 mm (8.3"x11.7") 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 203.2 x 254 mm 127 x 178 mm 101.6 x 152.4 mm 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 203.2 x 254 mm 0.27 127 x 178 mm 101.6 x 152.4 mm 102 x 181 mm (4"x7.11") 255 68 Y Y Y Y Y Y Y Y Y Y Y Y Y 0.30 290 77 0.11 0.11 0.13 80 90 92.5 21 24 25 0.08-0.11 64-90 17-24 g/m2 lb. P*1 Y Y Y Y Y Y Y Y Y Y Y Y Y Y B*2 Y Y Y Y Y Y Y P*1 Y Y Y Y Y Y Y Y Y Y Y Y Y B*2 Y Y Y Y P*1 Y Y Y Y Y Y Y Y Y Y Y Y B*2 Y Y Y Weight EAI EUR Asia
"Y" in the "P" column stands for "the paper type/size is Supported". "Y" in the "B" column stands for "Borderless printing is available".
Chapter 1 Product Description
1.2 Printing Specifications
13
EPSON Stylus Photo R280/R285/R290
Table 1-6. Supported Paper
Thickness Paper Name Letter Photo Paper Glossy (EAI) Glossy Photo Paper (others) A4 5" x 7" 4" x 6" Letter Premium Photo Paper Semi-gloss (EAI) Premium Semigloss Photo Paper (others) Ultra Premium Photo Paper Luster Premium Presentation Paper Matte (EAI) Matte Paper Heavy-weight (others) A4 4" x 6" Letter Letter A4 8" x 10" Letter Double-sided Matte Paper A4 Presentation Paper Matte (EAI) Photo Quality Inkjet Paper (others) Letter A4 #10 Envelopes #DL #C6 Iron-On Transfer Paper (EAI) Iron-On Cool Peal Transfer Paper (Other) Photo Stickers 16 Photo Stickers 4 CD/DVD CD/DVD Premium Surface Note *1: Letter A4 A6 A6 ø12cm ø8cm 210 x 297 mm (8.3"x11.7") 215.9 x 279.4 mm (8.5"x11") 0.12 210 x 297 mm (8.3"x11.7") 104.8 x 241.3 mm (4.125"x9.5") 110 x 220 mm 114 x 162 mm 215.9 x 279.4 mm (8.5"x11") 0.14 210 x 297 mm (8.3"x11.7") 105 x 148 mm (4.1"x5.8") 105 x 148 mm (4.1"x5.8") ø12cm ø8cm 0.19 0.19 130 35 Y Y Y Y Y 75-90 20-24 102 27 Y Y Y Y Y Y Y Paper Size mm 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 0.25 127 x 178 mm 101.6 x 152.4 mm 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 101.6 x 152.4 mm 215.9 x 279.4 mm (8.5"x11") 215.9 x 279.4 mm (8.5"x11") 210 x 297 mm (8.3"x11.7") 203.2 x 254 mm 215.9 x 279.4 mm (8.5"x11") 0.22 185 49 Y Y 0.23 167 44 0.27 250 66 0.27 250 66 258 68 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y g/m2 lb. P*1 Y Y B*2 Y Y P*1 Y B*2 Y Weight EAI EUR
Revision B
Asia P*1 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y B*2 Y Y Y Y Y -
"Y" in the "P" column stands for "the paper type/size is Supported". "Y" in the "B" column stands for "Borderless printing is available".
Chapter 1 Product Description
1.2 Printing Specifications
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EPSON Stylus Photo R280/R285/R290
Revision B
C A U T IO N
Make sure the paper is not wrinkled, fluffed, torn, or folded. The curve of paper must be 5 mm or below. When printing on an envelope, be sure the flap is folded neatly. Do not use the adhesive envelopes. Do not use double envelopes and cellophane window envelopes.
1.3 Interface
The printer has a USB interface of the following specification. Standards "Universal Serial Bus Specifications Revision 2.0" "Universal Serial Bus Device Class Definition for Printing Devices Version 1.1" 480 Mbps (High Speed Device) NRZI USB Series B 2 [m] or less
1.2.5 Printing Area
The printing area for this printer is shown below. Table 1-7. Printing Area (Margins)
Print Mode Standard print Paper Size Any size Envelope Borderless print A4/Letter to 5" x 7" 4" x 6" Card Note * : 1.83mm* 1.83mm* Margin Left 3 mm 5 mm 2.54 mm* Right 3 mm 5 mm 2.54 mm* Top 3 mm 3 mm 2.96 mm* 1.34 mm* 2.54mm* Bottom 3 mm 20 mm 4.02 mm* 2.54 mm* 3.53mm*
Transfer rate: Data format: Compatible connector: Recommended cable length:
Table 1-8. Device ID
Product Name When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled
The margins for Borderless print are margins that bleed off the edges of paper. Cut Sheet (Borderless)
LM TM
Print Area
MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX; MDL:Stylus[SP]Photo[SP]R280; Stylus Photo R280 CLS:PRINTER; DES:EPSON[SP]Stylus[SP]Photo [SP]R280; MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX; MDL:Stylus[SP]Photo[SP]R285; Stylus Photo R285 CLS:PRINTER; DES:EPSON[SP]Stylus[SP]Photo [SP]R285; MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX; MDL:Stylus[SP]Photo[SP]R290; Stylus Photo R290 CLS:PRINTER; DES:EPSON[SP]Stylus[SP]Photo [SP]R290;
MFG:EPSON; CMD:ESCPL2,BDC; MDL:Stylus[SP]Photo[SP]R280; CLS:PRINTER;
Cut Sheet (Standard)
LM TM RM
Envelope
LM RM TM
RM
MFG:EPSON; CMD:ESCPL2,BDC; MDL:Stylus[SP]Photo[SP]R285; CLS:PRINTER;
Print Area
Print Area
MFG:EPSON; CMD:ESCPL2,BDC; MDL:Stylus[SP]Photo[SP]R290; CLS:PRINTER;
BM Paper Size Paper Feed Direction BM Paper Size
BM
Figure 1-2. Printing Area
Chapter 1 Product Description
1.3 Interface
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EPSON Stylus Photo R280/R285/R290
Revision B
1.4 General Specifications
1.4.1 Electrical Specifications
Primary power input Table 1-9. Primary Power Specifications
Item Rated power supply voltage Input voltage range Rated current Rated frequency Input frequency range Insulation resistance Energy conservation Printing Power consumption
(ISO10561 Letter Pattern)
1.4.2 Environmental Conditions
Table 1-10. Environmental Conditions
Condition Operating 100-120V model 100 to 120 VAC 90 to 132 VAC 220-240V model 220 to 240 VAC 198 to 264 VAC 0.3 A (max. 0.5 A) Note *1: *2: *3: *4: The combined Temperature and Humidity conditions must be within the blue-shaded range in Fig.1-3. No condensation Non-operating with unpacked. Must be less than 1 month under 40°C.
90 80 70 60
Temperature*1 10 to 35°C (50 to 95°F) -20 to 40°C*4 (-4°F to 104°F)
Humidity*1,2 20 to 80% 5 to 85%
Shock 1G
(1 msec or less)
Vibration 0.15G, 10 to 55Hz 0.50G, 10 to 55Hz
Storage*3 (unpacked)
2G
(2 msec or less)
0.6 A (max. 1.0 A)
50 to 60 Hz 49.5 to 60.5 Hz 3000 V (for one minute) International Energy Star Program compliant Approx. 12 W Approx. 1.0 W Approx. 0.2 W Approx. 12 W Approx. 1.2 W Approx. 0.3 W
Sleep mode Standby mode (power-off)
Humidity (%)
50 40 30 20 27/80 10/50 20/68 30/86 35/95 40/104
Note : If the printer is not operated for more than three minutes, the printer shifts into the standby mode and reduces the current to the motor to conserve power.
Temperature (°C/°F)
Figure 1-3. Temperature/Humidity Range
C A U T IO N
When returning the repaired printer to the customer, make sure the Printhead is covered with the cap and the ink cartridge is installed. If the Printhead is not covered with the cap when the printer is off, turn on the printer with the ink cartridge installed, make sure the Printhead is covered with the cap, and then turn the printer off.
Chapter 1 Product Description
1.4 General Specifications
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Revision B
1.4.3 Durability
Total print life: Black 16,000 pages (A4, 3.5% duty), Color 10,000 pages (A4, 5% duty), or five years which ever comes first Six billions shots (per nozzle) or five years which ever comes first
Printhead:
1.4.4 Acoustic Noise
36 dB (when printing from PC, on Premium Glossy Photo Paper, in highest quality)
1.4.5 Safety Approvals (Safety standards/EMI)
USA Canada Mexico Taiwan EU UL60950-1 FCC Part15 Subpart B Class B CAN/CSA-C22.2 No.60950-1 CAN/CSA-CEI/IEC CISPR 22 Class B NOM-019-SCFI-1998 CNS13438 Class B CNS14336 EN60950-1 EN55022 Class B EN61000-3-2, EN61000-3-3 EN55024 EN60950-1 GOST-R (IEC60950-1, CISPR 22) IEC60950-1 K60950-1 KN22 Class B KN61000-4-2/-3/-4/-5/-6/-11 GB4943 GB9254 Class B, GB17625.1 IEC60950-1 AS/NZS CISPR22 Class B IEC60950-1
Germany Russia Singapore Korea
China Argentina Australia Hong Kong
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1.4 General Specifications
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Revision B
1.5 Operation Buttons & Indicators (LEDs)
1.5.1 Operation Buttons
The printer has the following three operation buttons. Table 1-11. Operation Buttons
Button Power Ink Paper Turns the power ON/OFF. Runs a sequence of ink cartridge replacement or cleaning. Feeds or ejects paper. Function
1.5.3 Operation Buttons & LEDs Functions
Detailed information on the buttons and LEDs functions are listed below. Table 1-13. Operation Button Functions (During Normal Operation)
Button Power Function · Turns the power ON/OFF · Runs a sequence of ink cartridge replacement. The carriage moves to set the ink cartridge to the position for replacement. · Moves the carriage to set the ink cartridge to the ink check position when ink level low, ink out, or no ink cartridge error has occurred. · When an ink cartridge has been set in the ink check position, moves the carriage to set the cartridge to the position for replacement, or to set another cartridge to the ink check position. · When an ink cartridge has been set in the ink replacement position, moves the carriage to the home position. · Feeds or ejects paper. · Recovers from a multi-feed error and feeds paper to restart the print job. · Feeds paper when paper is loaded after a no-paper error occurs. · Ejects a jammed paper when a paper jam error occurs. · Cancels the print job during printing. · Runs a head cleaning. · Runs a sequence of ink cartridge replacement when ink level low, ink out, or no ink cartridge error has occurred. · Prints a nozzle check pattern*3. · Forcefully turns the power OFF.
Ink
1.5.2 Indicators (LEDs)
Three indicators (LEDs) are provided to indicate settings or printer status. Table 1-12. Indicators (LEDs)
LED Power LED (green) Ink LED (orange)*1 Paper LED (orange)*1 Function Lights at power-on. Flashes during some sequence is in progress. Flashes at high speed during power-OFF sequence. Lights or flashes when an ink-related error occurs.*2 Lights or flashes when an paper- or CD-R-related error occurs.*2 Paper
Note *1:The Ink LED and Paper LED stay OFF when printing from PC. *2:See Table 1-15 "Indicators (LEDs) Function" for the LED status at error occurrence. Power LED Ink LED Paper LED
Ink (when held for three seconds or longer) Power + Paper *1 (combination) Power + Ink *2 (combination)
Note 1: First press the Paper button and then Power button. The printer will turn On and print the nozzle check pattern. 2: First press the Power button and then Ink button. Hold them for seven seconds. 3: The nozzle check pattern printed by the printer is shown in Figure 1-5. Power Button Ink Button Paper Button
Figure 1-4. Buttons & LEDs
Chapter 1 Product Description
1.5 Operation Buttons & Indicators (LEDs)
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Table 1-14. Operation Button Functions (During CD-R Printing)
Button Paper Ink (including when held for three seconds or longer) CD-R Tray In Out In Out Function · Recovers form a CD-R tray error. · Cancels the print job during printing. · Recovers form a CD-R jam error. · Does not function. · Same as during normal operation. Maintenance request CD-R guide error
10 20 30 40 50 60 70 80 90
Table 1-15. Indicators (LEDs) Function
Printer Status Power OFF Fatal error Indicators (LEDs) Power Flashes at high speed OFF OFF ------Flashes Flashes --Flashes Flashes -ON ON Ink OFF Flashes at high speed Flashes alternately 2 Flashes at high speed ----Flashes 2 --ON ON --Flashes -ON Paper OFF Flashes at high speed Flashes alternately 1 Flashes 2 Flashes ON ON ON Flashes 2 --------ON Priority*1 1 2 3 4 5 6 6 6 6 7 8 9 9 10 10 11 12 -
Yellow
1 11 21 31 41 51 61 71 81 1 10 11 20 21 30 31 40 41 50 51 60 61 70 71 80 81 90
Black
1 10 11 20 21 30 31 40 41 50 51 60 61 70 71 80 81 90
Light Cyan
Light Magenta
1 10 11 20 21 30 31 40 41 50 51 60 61 70 71 80 81 90 1 10 11 20 21 30 31 40 41 50 51 60 61 70 71 80 81 90
Magenta
1 10 11 20 21 30 31 40 41 50 51 60 61 70 71 80 81 90
Cyan
Paper (CD-R) jam Multi-feed error No paper error CD-R Tray error Cover open error Ink cartridge replacement is in progress Ink sequence is in progress CSIC error No ink cartridge error or ink-out error During feeding or ejecting paper Data processing Ink level low Power ON Reset request*2 Note : --: Flash: Flash 2:
720 dpi MC1-1 32 dots
0.282 mm (1/90 inch)
Note : The numbers shown in the figure are nozzle numbers. The numbers and color names are not printed on an actual nozzle check pattern.
Figure 1-5. Nozzle Check Pattern
No change Repeats turning On and Off every 1.25 seconds. Repeats On for 0.5 seconds, Off for 0.5 seconds, On for 0.5 seconds, and Off for 1.0 second. Flash at high speed: Repeats turning On and Off every 0.5 seconds. Flashes alternately 1: same as the "Flash" Flashes alternately 2: Repeats turning Off and On every 1.25 seconds. When two or more errors occur at the same time, the one with higher priority will be indicated. The all LEDs light for 0.2 seconds when a reset request is received.
Note *1: *2:
Chapter 1 Product Description
1.5 Operation Buttons & Indicators (LEDs)
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1.5.4 Errors & Remedies
Table 1-16. Errors & Remedies
Error Fatal error Maintenance request Error A mechanical error has occurred. Waste ink pads need to be replaced. · The CD-R guide (stacker) position does not match with the print job. · The CD-R guide (stacker) is in the CD-R printing position at power-ON. A paper jam has occurred. Paper jam Remedies Turn the power Off and back it On. Replace the waste ink pads and reset the counter. Attach the CD-R guide (stacker) to the proper position.
CD-R guide error
Remove the jammed paper and press the Paper button.*1 Remove the jammed CD-R tray and press the Paper button. Load paper correctly and press the Paper button.*1 Press the Paper button to eject the multiple sheets.*1 Insert the CD-R tray and press the Paper button. Replace the ink cartridge.*2 Replace the ink cartridge.*2
No paper Multi-feed CD-R Tray error Ink-out No ink cartridge Wrong ink cartridge Note : Note *1: *2:
Failed to feed paper. Multiple sheets of paper were fed at the same time. A CD-R tray were not detected. The cartridge has run out of ink. Ink cartridge(s) was not detected.
For more information on the remedies, see 3.2 Error Indications and Fault Occurrence Causes. When the CD-R guide (stacker) is attached to the upper position (CD-R print position), attach the guide to the lower position and press the Paper button. When the CD-R tray has been inserted, remove the CD-R tray and press the Ink button.
Chapter 1 Product Description
1.5 Operation Buttons & Indicators (LEDs)
20
CHAPTER
2
OPERATING PRINCIPLES
EPSON Stylus Photo R280/R285/R290
Revision B
2.1 Overview
This chapter describes the operating principles of the printer mechanism and electric circuit boards of Stylus Photo R280/R285/R290.
Cover Open Sensor
PF Encoder Sensor
APG Sensor
2.1.1 Printer Mechanism
The main components of the printer mechanism are shown in the table below. Table 2-1. Printer Mechanism Main Components
Component CR Unit Function Moves along the CR shaft to print on paper being powered by the CR motor. The unit includes Printhead, PW sensor, and CR encoder sensor. Moves the carriage upward/downward to adjust the platen gap being powered by the PF motor. There are 4 preset levels of platen gap and the unit moves the carriage to one of the levels according to the current carriage position detected by the APG sensor. Rotates the PF roller shaft to feed paper being powered by the PF motor. Being powered by the PF motor, feeds paper loaded on the ASF into the printer mechanism. Being powered by the PF motor, ejects paper or the CDR tray. The EJ frame moves corresponding to the stacker position so that the frame matches with the paper size.
CDR Tray Sensor
PF Motor PF Roller Shaft
PW Sensor Printhead CR Encoder Sensor CR Unit LD Roller EJ Frame EJ Roller Shaft CR Shaft CDR Guide Sensor CR Lock Lever Cap ASSY Ink System APG Unit CR Motor ASF Unit PE Sensor
APG Unit
PF Unit ASF Unit
EJ Unit
Located on the right side of the printer mechanism. Covers the printhead with the Ink System cap holder when the printhead is not used, and draws waste ink out of the printhead. The waste ink is sent to the Waste Ink Tray through the waste ink tube.
The main control boards are shown in the table below. Table 2-2. Main Control Boards
Board Main Board Power Supply Board (P/S ASSY) Panel Board Function Located on top of the printer mechanism and controls all over the printer operations. Located on the Lower Housing and generates required voltages for the printer using the power supplied from the AC power line. Located inside the Panel Unit and controls the operation panel.
Figure 2-1. Printer Mechanism Diagram
Chapter 2 Operating Principles
2.1 Overview
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2.1.2 Motors & Sensors
Table 2-3. List of Motors & Sensors
No. 1 Motor/Sensor Name Printhead Function F3-MACH Turbo2 head (6 colors x 90 nozzles) Type: DC motor Drive voltage: 42V DC ± 5% (voltage applied to the driver) Coil resistance: 22.7: ± 10% Inductance: 17.5mH ± 25% Drive method: PWM constant-current chopping Type: DC motor Drive voltage: 42V DC ± 5% (voltage applied to the driver) Coil resistance: 21.2: ± 10% Inductance: 17.2mH (1 kHz) Drive method: PWM Detecting items: paper end, leading edge of paper Type: Transmissive photo interrupter Ink cartridge detection (CSIC) Type: Transmissive photo interrupter Resolution: 180 pulse/inch Type: Transmissive photo interrupter Resolution: 180 pulse/inch Detecting items: · Left/right edges of paper (before/during printing) · Top edge of paper (before printing) · Bottom edge of paper (during printing) · Left/right/top/bottom of CDR (before printing) Type: Reflective photo interrupter Detecting items: APG position Type: Transmissive photo interrupter Detecting items: Up/Down status of the CDR Guide Type: Mechanical contact Detecting items: Presence of CDR tray Type: Mechanical contact Detecting items: Open/Close status of the Printer Cover Type: Mechanical contact CDR Guide Sensor CDR Tray Sensor Cover Open Sensor APG Sensor PF Motor
PF Encoder Sensor
2
CR motor
CR Encoder Sensor
CR Motor PE Sensor PW Sensor
3
PF motor
4 5 6 7
PE sensor CR Contact module CR Encoder sensor PF Encoder sensor
CR Contact Module
Figure 2-2. Motors & Sensors in the Printer Mechanism
8
PW sensor
9 10 11 12
APG sensor CDR Guide sensor CDR Tray sensor Cover Open sensor
Chapter 2 Operating Principles
2.1 Overview
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Revision B
2.2 Electrical Circuit Operating Principles
The electric circuits of the Stylus Photo R280/R285/R290 consist of the following boards. Table 2-4. Main Boards & Model Numbers
Board Name Main Board Power Supply Board Panel Board R280/R285/R290 C691MAIN C691PSB C691PNL
2.2.2 Components of Control Boards
Table 2-5. Components of Control Boards
Board Name Incorporated Components Logic circuit (SOC incorporated in the CPU core, Flash ROM (4 Mbit) x 1, SDRAM x 1, Local SDRAM controller, Local SDRAM (64 Mbit) SSCG circuit Panel I/F Regulator Power saver Oscillator circuit Power control circuit (PSC/ESAVE) Reset circuit USB interface EEPROM Motor drive circuit (PF, CR) Printhead drive circuit CSIC/IF Sensor circuits
System Main Board
2.2.1 Main Features
The circuits support multi-common printing method that achieves high-speed printing reducing the number of carriage movements.
Printer
Features of C691Main Board An EEPROM and a reset circuit are mounted individually to reduce the cost. This is achieved by removing a complex RTC circuit that is mounted on the previous model (R260/R265/R270/R360/R380/R390). Stylus Photo R280/ R285/R290 do not need the complex RTC circuit because a backup timer is not required for them.
Panel Board
Power switch read-in circuit LED driving circuit
Operations to reduce power consumption The printer carries out the following operations to go into sleep mode. Decreases the power voltage. Shuts off photoelectric current of photo interrupter sensors. Stops the motor drive circuit. Stops some part of the clock in the ASIC. De-energizes the motors. Makes the head drive circuit go into standby state.
Chapter 2 Operating Principles
2.2 Electrical Circuit Operating Principles
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2.2.3 Circuit Block Diagram
Flash-ROM (IC1)
Data Address Motor Driver (IC8)
CN14
CR Motor
CN13
PF Motor
SDRAM (IC2)
Data Address CPU-ASIC (IC5)
CN8
PF Encoder Sensor
RESET IC (IC3)
CN7
APG Sensor
CN6 EEPROM (IC6) CN4 Serial Flash-ROM (IC4) Head Driver (IC7) C691 Panel Board CN5
PE Sensor
CDR Guide Sensor CDR Tray Sensor
CN10 QM1,QM2 CN11 CN12 Print Head
USB (CN1)
CN16
CR Encoder Sensor PW Sensor
C691 PSB/PSE Board
CN3
CN15 CN17
CR contact module Cover Open Sensor
Figure 2-3. Circuit Block Diagram for R280/R285/R290
Chapter 2 Operating Principles
2.2 Electrical Circuit Operating Principles
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2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)
Overview In order to ensure high print quality and high print speed, this product incorporates the Banding Reduction System (BRS) and Paper Feed Profile (PFP) Correction system. The overview of them is described in the table below. Table 2-6. Overview of BRS and PFP
Summary
Paper Type
Target Print Mode
Paper Size Resolutions (dpi)
Remarks
BRS
Conventional models perform overlapping printing (2-path or 4path print) to reduce banding problem. Printers that incorporate the Banding Reducing System do not perform the overlapping printing. They carry out 1-path printing correcting ink drop amount for each raster mode in order to avoid making a gap between each path (printed line). This enables to achieve both high print quality (less banding) and high print speed. In the conventional method to improve paper feed accuracy, the adjustment value is calculated based on a value obtained at a certain point of paper. Therefore, correcting the total paper feed amount (from when paper is fed and to when finishing printing) was impossible. The Paper Feed Amount Profile Correction offers more precise control over the paper feeding. Paper feed errors are measured at various points and a correction value is calculated for each of the points. This enables to ensure print quality in the target print mode.
Ultra Glossy Photo Paper Premium Glossy Photo Paper Glossy Photo Paper Premium Semigloss Photo Paper
4 x 6 inch (102 x 152 mm)
720 x 720
---
720 x 720 Ultra Glossy Photo Paper Premium Glossy Photo Paper Glossy Photo Paper Premium Semigloss Photo Paper 4 x 6 inch (102 x 152 mm) 720 x 360
With BRS, Borderless print
PFP
Without BRS, Borderless print
Adjustment/Correction method
Correction values of the BRS and the PFP are automatically calculated when a pattern printed by the printer is scanned by a specified scanner. The created correction values are stored into the serial flash ROM on the main board, and applied when printing in the target print mode.
A D J U S T M E N T R E Q U IR E D
For information on how to carry out the BRS and PFP, See Chapter 5 Adjustment.
Chapter 2 Operating Principles
2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)
26
CHAPTER
3
TROUBLESHOOTING
EPSON Stylus Photo R280/R285/R290
Revision B
3.1 Overview
This chapter provides how to troubleshoot problems analyzing the cause based on the messages shown by the printer driver, printer's LED status and the observed symptom. Identify and troubleshoot the problem referring to the tables on the following pages. When some parts need to be replaced, make sure to follow the procedure given in Chapter 4 and carry out required adjustments. If any abnormality is observed in motors or sensors, check the electrical value referring to the 3.1.1 "Troubleshooting on Motors and Sensors"(p.28).
3.1.1 Troubleshooting on Motors and Sensors
The following tables show the normal electric values of each motor and sensor. When any abnormality is observed in motors and sensors, check their electric values and compare them with the values given in the tables to see if the motors or sensors are broken or not. Table 3-1. Motor Resistance & Measuring Points
Motor CR Motor PF Motor Motor Connector
CN14 CN13
Measuring Points
Between Pin 1 and 2 Between Pin 1 and 2
Resistance
22.7: ± 10% 21.2: ± 10%
Start Table 3-2. Sensor Checkpoints Identifying the error cause by the error message or observed symptom.
Sensor Sensor Connector
CN6 Between Pin 1 and 2
Signal Level
2.4V or more 0.4V or less 2.4V or more 0.4V or less
Status
No paper Paper exists Within PG position Out of PG position CDR mode (Stacker is at the upper position) ASF mode (Stacker is at the lower position) CD-R Tray inserted No CD-R Tray Printer Cover opened Printer Cover closed
PE Sensor
Repair or replacement of parts or components
APG Sensor
CN7 Between Pin 1 and 2
Reassembly and adjustment
CDR Guide Sensor
CN4 Between Pin 1 and 2
Open: 2.4V or more
End Figure 3-1. Troubleshooting Flowchart
CD-R Tray Sensor
CN4 Between Pin 3 and 4
Close: 0.4V or less
Open: 2.4V or more Close: 0.4V or less Open: 2.4V or more Close: 0.4V or less
Cover OPEN Sensor
CN17 Between Pin 1 and 2
Note : See 2.1.2 "Motors & Sensors"(p.23) for locations of the motors and sensors.
Chapter 3 Troubleshooting
3.1 Overview
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Message box on the window of "EPSON Status Monitor 3"
3.2 Warning / Error Indications
This section describes how the printer indicates an error/warning status with LEDs, or on the screen of the printer driver when a problem arises during various operations; power-on sequence, paper feeding, ink drawing, printing, and so on.
Error Message
3.2.1 Error Indication Method
The Stylus Photo R280/R285/R290 are equipped with LEDs. You can check most of the troubles with the status of the LEDs or messages shown on the windows of "EPSON Status Monitor 3". (See 1.5.3 "Operation Buttons & LEDs Functions"(p.18)) LEDs Status
LED Status
-Light Flash Flash 2 Flashes at high speed Flashes Alternatively 1 Flashes Alternatively 2 No change Lights up normally Flashes at intervals of 1.25 seconds. Flashes as follows; ON (0.5 sec.) - OFF (0.5 sec.) - ON (0.5 sec.) - OFF (1.0 sec.) Flashes at intervals of 0.5 seconds. Same as Flash
Descriptions of the error
Meaning
Ink Level
Figure 3-2. Error Indication on EPSON Status Monitor 3
Flashes at intervals of 1.25 seconds.
NOTE: The part number of the Ink Cartridges shown in the Status Monitor 3 screen differs by destination.
Chapter 3 Troubleshooting
3.2 Warning / Error Indications
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Table 3-3. List of Error Messages
Error Name LED Indications Power Ink Paper STM3 Message Error Cause See the table for Troubleshooting Table 3-4 (p.31)
Communication error
Check all connections and make sure all devices are on. If the The printer cannot communicate with the PC power was turned off during printing, cancel the print job. If properly. the error does not clear, see your printer documentation. A mechanical error has occurred.
Fatal error Maintenance request error
Off
Flashes at high speed
Delete all print jobs and turn the printer off. Remove any Flashes at foreign objects from inside the printer. After a few minutes, high speed turn the printer back on.
Table 3-5 (p.32)
Off
Flashes Flashes Parts inside your printer are at the end of their service life. See Waste ink pads need to be replaced. alternately 2 alternately 1 your printer documentation. Flashes at high speed For sheets of paper, manually set the front tray in the lower · The CD-R guide (stacker) position does not paper position. For a CD or DVD, manually set the front tray match with the print job. in the upper CD/DVD position. · The CD-R guide (stacker) is in the CD-R printing position at power-ON. For sheets of paper, turn off the printer and then remove any jammed paper by hand. For a CD or DVD, remove the CDR tray. Next, press the Paper button on the printer or click the Eject button if it appears on this screen.
-
CDR Guide error
-
Flash 2
Table 3-11 (p.41)
Paper (CDR) jam
-
-
Flash
A paper jam has occurred.
Table 3-8 (p.36)
No paper
-
-
Light
Reload the paper and manually set the front tray in the lower paper position. Then press the Paper button on the printer or Failed to feed paper. click the Continue button if it appears on the screen. To cancel all print jobs, click the Cancel button. A page has not been printed, multiple pages have been fed into the printer at once, or the wrong paper size has been fed Multiple sheets of paper were fed at the same into the printer. Remove and reload the paper. Press the Paper time. button if necessary. Reload the tray, then press the Paper button on the printer. A CD-R tray was not detected.
Table 3-9 (p.38)
Table 3-8 (p.36)
Multi-feed
-
-
Light
CDR Tray error Ink-out No ink cartridge Wrong ink cartridge
-
Light Light Light
Light -
Table 3-10 (p.40)
The cartridge has run out of ink. Black: XXXX* Color: XXXX* ................... Ink cartridge(s) was not detected. Epson recommends the genuine Epson cartridges listed above. Click the How to button for ink cartridge replacement instructions. Close the printer cover.
Table 3-7 (p.35)
Cover open error Note *:
-
Flash 2
Flash 2
The Cover Open Sensor detects the Printer Cover Table 3-6 (p.34) is open.
The "XXXX" represents the part number of the Ink Cartridge.
Chapter 3 Troubleshooting
3.2 Warning / Error Indications
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3.3 Troubleshooting by Error Message
The following tables provide troubleshooting procedure for each error indicated by the LEDs or STM3 screen. When some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 and carry out required adjustments.
3.3.1 Troubleshooting Problems with Error Messages
Table 3-4. Troubleshooting for Communication Error
Occurrence Timing Symptom Failed Part Check Point Remedy Reference
Panel Board/ Panel FFC
1. Is the Panel FFC not connected to the Panel Board 1. Connect the FFC correctly. and CN5 on the Main Board? 2. Is the Panel FFC damaged? 3. Is the Panel Board damaged? 2. Replace the Panel FFC. 3. Replace the Panel Board.
4.3.2 "Panel Assy/ Cover Open Sensor"(p.64)
1. Is the P/S ASSY connector cable not connected to 1. Connect the cable correctly. CN3 on the Main Board? P/S ASSY At power-on The printer does not work at all. USB cable Printer driver 2. Is the P/S ASSY cable or the P/S ASSY itself damaged? 2. Replace the P/S ASSY. * If this does not solve the problem, replace the Main Board Assy. 4.3.3 "P/S Assy"(p.68)
1. Is the USB cable not connected to the printer and 1. Connect the USB cable correctly. the PC? 1. The printer driver installed on the PC is not the one for the Stylus Photo R280/R285/R290? 1. The model name written into EEPROM on the Main Board is wrong? 1. Install the correct printer driver. 1. Write the correct model name to the EEPROM using the Adjustment Program.
5.1.1 "Servicing Adjustment Item List" (P.96)
Main Board
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
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EPSON Stylus Photo R280/R285/R290 Table 3-5. Troubleshooting for Fatal Error
Occurrence Timing Symptom Failed Part Check Point Remedy
Revision B
Reference 4.3.1 "Main Board Unit"(p.61) 4.4.12 "CR Motor"(p.84) 6.1.3 "Lubrication" (P.114) 6.1.3 "Lubrication" (P.114)
CR Motor
1. Is the CR motor cable not connected to CN14 on 1. Connect the cable correctly. the Main Board? 2. Is there a malfunction of the CR motor? 2. Replace the CR motor. 1. Clean off any dirt on the frame and apply adequate grease on it.
Main Frame
1. Is their any dirt on the Main Frame? Or is the frame not adequately lubricated?
1. Is their any dirt on the CR Guide Shaft? Or is the 1. Clean off any dirt on the shaft and apply adequate grease on it. shaft not adequately lubricated? 2. Is the PG cam chipped or broken? 2. Replace the CR Guide Shaft.
CR Guide Shaft · CR motor does not rotate at all. · CR Unit hits against the right side of the Main Frame.
PG Cam
At power-on
4.4.13 "CR Unit"(p.86)
CR Shaft
CR Encoder Head FFC
1. Is the Head FFC not connected to the CR encoder connector? 2. Is the CR encoder chipped or broken? 1. Is the Head FFC broken? 1. Is the CR Scale not moving freely, centered between the sides of CR encoder sensor?
1. Connect the Head FFC to the connector correctly. 2. Replace the CR Unit. 1. Replace the Head FFC. 1. Install the CR Scale correctly. 2. Clean off any dirt on the CR Scale. If the scale 4.4.3 "CR Scale"(p.74) get heavily soiled, replace the scale. 3. Replace the CR Scale. 1. Attach the belt correctly. 4.4.13 "CR Unit"(p.86) / 4.4.12 "CR Motor"(p.84)
CR Scale
2. Is there any dirt on the CR Scale? 3. Is the CR Scale chipped or broken?
Timing Belt
1. Is the Timing Belt attached incorrectly?
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
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EPSON Stylus Photo R280/R285/R290 Table 3-5. Troubleshooting for Fatal Error
Occurrence Timing Symptom Failed Part Check Point 1. Is the Compression spring 2.36 of the Change Lever disengaged? Remedy 1. Replace the ASF Unit.
Revision B
Reference
ASF Unit
CR Motor
4.4.14 "ASF Unit"(p.88)
At power-on
· The CR Unit hits against the Change Lever which has come down toward the front of the printer. · The error appears after the PF roller makes quick one-turn.
Compression Spring2.36
Change Lever
PF Motor
1. Is the PF motor cable not connected to CN13 on the Main Board? 2. Is there a malfunction of the PF motor? 1. Is the PF encoder FFC not connected to the PF encoder connector and the Main Board?
1. Connect the cable to the Main Board. 2. Replace the PF motor. 1. Connect the FFC to the PF encoder and the Main Board. 2. Replace the PF encoder. 1. Install the PF Scale or PF encoder correctly. 2. Clean off any dirt on the PF Scale. If the scale gets heavily soiled, replace the scale. 3. Replace the PF Scale.
4.3.1 "Main Board Unit"(p.61) 4.4.11 "PF Motor"(p.83) 4.3.1 "Main Board Unit"(p.61) 4.4.10 "PF Encoder / PF Scale"(p.83) 4.4.10 "PF Encoder / PF Scale"(p.83) 4.4.10 "PF Encoder / PF Scale"(p.83)
PF Encoder
2. Is the PF encoder chipped or broken? 1. Is the PF Scale not moving freely, centered between the sides of PF encoder sensor?
PF Scale
2. Is their any dirt on the PF Scale? 3. Is the PF Scale chipped or broken?
1. Is the Upper Paper Guide detached from the Main 1. Attach the Upper Paper Guide correctly. The CR Unit hits Frame? against the Upper Paper Upper Paper Guide Guide detached from the Main Frame.
4.4.15 "Upper Paper Guide"(p.90)
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
33
EPSON Stylus Photo R280/R285/R290 Table 3-5. Troubleshooting for Fatal Error
Occurrence Timing Symptom Failed Part Check Point 1. Is the APG Unit installed incorrectly? 2. Is the Combination Gear 10,15.2 disengaged or attached incorrectly? The error occurs when the PG (gap between the printhead surface and the platen) is changed with the APG Unit. Remedy 1. Install the APG Unit carefully so as not to shift the phase. 2. Attach the gear correctly.
Revision B
Reference
At power-on During changing the platen gap
APG Unit
CR Motor
4.4.4 "APG Unit"(p.75)
Combination Gear
APG Sensor Assy Printhead Any time Other than above symptoms Main Board
1. Is the APG sensor damaged? 1. Is the Printhead damaged? 1. Is the Main Board damaged?
1. Replace the APG Sensor Assy. 1. Replace the Printhead. 1. Replace the Main Board.
4.4.16 "APG Sensor Assy"(p.91) 4.4.2 "Printhead"(p.72) 4.3.1 "Main Board Unit"(p.61)
Table 3-6. Troubleshooting for Cover Open Error
Occurrence Timing Symptom The Printer Cover is closed, but the Cover Open error occurs. Failed Part Check Point Remedy Reference
At power-on
1. Is the Cover Open Sensor cable not connected to 1. Connect the cable to the connector on the Main CN17 on the Main Board? Board. 4.3.2 "Panel Assy/ Cover Cover Open Sensor 2. Is the Cover Open Sensor cable damaged? 2. Replace the Cover Open Sensor cable. Open Sensor"(p.64) 3. Is the Cover Open Sensor damaged? 3. Replace the Cover Open Sensor.
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
34
EPSON Stylus Photo R280/R285/R290
Revision B
Table 3-7. Troubleshooting for Ink Cartridge Detection Error/ Ink Cover Open Error/ Cartridge Empty Error
Occurrence Timing Symptom Failed Part Check Point 1. Is the memory chip on the cartridge chipped or broken? Remedy 1. Replace the ink cartridge. Reference
Ink Cartridge
Ink Cartridge
-
Memory Chip
Head FFC
1. Is the Head FFC not connected to the Head Board and CN10, CN11, and CN12 on the Main Board?
1. Connect the Head FFC to the Head Board and the Main Board.
4.4.13 "CR Unit"(p.86) / 4.3.1 "Main Board Unit"(p.61)
1. Are the CSIC terminals chipped or broken? At power-on The error appears after the carriage home position is detected.
1. Replace the CSIC ASSY.
CSIC Terminal
CSIC ASSY
Head Board
2. Is the Head Board damaged?
CSIC ASSY
2. Replace the CSIC ASSY.
4.4.2 "Printhead"(p.72)
Head Board Backside
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
35
EPSON Stylus Photo R280/R285/R290
Revision B
Table 3-8. Troubleshooting for Paper Jam Error
Occurrence Timing Symptom Failed Part Check Point 1. Is the ASF Unit installed incorrectly? ASF Unit 2. Is the Paper Return Lever not moving properly during the feeding operation? 1. Is the Torsion Spring 0.22 attached incorrectly? Even though the printer performs paper feeding operation, the paper is not fed into the printer.
PE Sensor Lever
Remedy 1. Install the ASF Unit correctly. 2. Install the Paper Return Lever and the Torsion Spring 6.45 correctly. 1. Install the PE Sensor Lever and Torsion Spring 0.22 correctly.
Reference 4.4.14 "ASF Unit"(p.88)
Front Paper Guide Assy
Torsion Spring 0.22
4.4.17 "Front Paper Guide Assy"(p.92)
Any time
1. Is the Retard Roller Assy not moving properly during the feeding operation?
Retard Roller
1. Attach the Extension Spring 1.98 on the back side of the Retard Roller Assy correctly. 4.4.14 "ASF Unit"(p.88)
Multiple sheets are fed at a time.
ASF Unit
Extension Spring
ASF
Paper is fed into the printer, but ejected at once without any printing operation.
1. Is the PE sensor cable not connected to CN6 on the Main Board? PE Sensor 1. Is the PE Sensor damaged?
1. Connect the cable to the Main Board. 2. Replace the PE Sensor.
4.3.1 "Main Board Unit"(p.61) 4.4.17 "Front Paper Guide Assy"(p.92)
Chapter 3 Troubleshooting
3.3 Troubleshooting by Error Message
36
EPSON Stylus Photo R280/R285/R290 Table 3-8. Troubleshooting for Paper Jam Error
Occurrence Timing Symptom Failed Part Check Point 3. Is the Torsion Spring 0.22 detached or attached incorrectly?
PE Sensor Lever
Revision B
Remedy 3. Install the PE Sensor Lever and the Torsion Spring 0.22 correctly.
Reference
Paper is fed into the printer, but ejected at once without any printing operation.
PE Sensor
Torsion Spring 0.22
4.4.17 "Front Paper Guide Assy"(p.92)
Front Paper Guide 1. Is the Front Paper Guide Pad attached incorrectly? 1. Install the pad correctly. Pad Any time 1. Is the Star Wheel Holder detached? 1. Attach the Star Wheel Holder correctly.
Paper cannot go through between the EJ Roller and the Star Wheel Roller.
EJ Frame ASSY*
Star Wheel Holder
4.4.9 "EJ Frame Assy"(p.80)
2. Is the EJ Frame Assy installed incorrectly? 3. Has the EJ Frame Assy become deformed obstructing the paper path? The leading edge of paper does not reach the PF Roller. Upper Paper Guide* 1. Is the Upper Paper Guide disengaged from the Main Frame?
2. Install the EJ Frame Assy correctly. 3. Replace the EJ Frame Assy. 1. Install the Upper Paper Guide correctly. 4.4.15 "Upper Paper Guide"(p.90)
Note : * Be careful not to let jammed paper rub against the nozzle surface of the Printhead, or it may damage the Printhead.
Chapter 3 Troubl