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Service Manual
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HP G6000 Notebook PC and Compaq Presario F700 Notebook PC
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: December 2007 Document Part Number: 460721-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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Safety warning notice
Table of contents
1 Product description 2 External component identification Top components ...................................................................................................................... 5 Display components .................................................................................................. 5 Buttons, lights, and speakers ....................................................................................... 6 Keys ........................................................................................................................ 8 Pointing devices ....................................................................................................................... 9 Front components ................................................................................................................... 10 Right-side components ............................................................................................................ 11 Left-side components ............................................................................................................... 12 Rear component ..................................................................................................................... 13 Bottom components ................................................................................................................ 14 3 Illustrated parts catalog Serial number location ............................................................................................................ 15 Computer major components ................................................................................................... 16 Display assembly components ................................................................................................. 21 Plastics Kit ............................................................................................................................. 23 Mass storage devices ............................................................................................................. 24 Miscellaneous parts ................................................................................................................ 25 Sequential part number listing .................................................................................................. 25 4 Removal and replacement procedures Preliminary replacement requirements ....................................................................................... 30 Tools required ......................................................................................................... 30 Service considerations ............................................................................................. 30 Plastic parts ............................................................................................. 30 Cables and connectors ............................................................................. 31 Drive handling ......................................................................................... 31 Grounding guidelines .............................................................................................. 32 Electrostatic discharge damage .................................................................. 32 Packaging and transporting guidelines ........................................ 33
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Workstation guidelines .............................................................. 33 Equipment guidelines ................................................................. 34 Unknown user password .......................................................................................... 35 Component replacement procedures ........................................................................................ 36 Serial number ......................................................................................................... 36 Computer feet ......................................................................................................... 36 Battery ................................................................................................................... 37 Camera module ...................................................................................................... 38 Hard drive ............................................................................................................. 40 Memory module ...................................................................................................... 42 RTC battery ............................................................................................................ 44 WLAN module ........................................................................................................ 45 Optical drive .......................................................................................................... 48 Switch cover ........................................................................................................... 50 Keyboard ............................................................................................................... 52 Power button board ................................................................................................. 54 Display assembly .................................................................................................... 56 Top cover ............................................................................................................... 63 System board ......................................................................................................... 65 Audio board ........................................................................................................... 68 USB/power connector board .................................................................................... 69 Fan/heat sink assembly ........................................................................................... 71 Processor ............................................................................................................... 73 5 Setup Utility Starting the Setup Utility .......................................................................................................... 75 Changing the language of the Setup Utility ............................................................................... 75 Navigating and selecting in the Setup Utility .............................................................................. 76 Displaying system information .................................................................................................. 76 Restoring default settings in the Setup Utility .............................................................................. 76 Using advanced Setup Utility features ....................................................................................... 77 Closing the Setup Utility .......................................................................................................... 77 Setup Utility menus ................................................................................................................. 77 6 Specifications Computer specifications .......................................................................................................... 79 15.4-inch, WXGA display specifications ................................................................................... 80 Hard drive specifications ........................................................................................................ 81 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 82 DVD/CD-RW Combo Drive specifications ................................................................................. 83 System DMA specifications ...................................................................................................... 84 System interrupt specifications ................................................................................................. 85 System I/O address specifications ............................................................................................ 86
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System memory map specifications .......................................................................................... 88 7 Screw listing Phillips PM3.0×4.0 screw ....................................................................................................... 89 Phillips Phillips Phillips Phillips Phillips Phillips PM2.5×6.0 captive screw ............................................................................................ 90 PM2.0×4.0 screw ....................................................................................................... 92 PM2.5×8.0 screw ....................................................................................................... 94 PM2.5×10.0 screw ..................................................................................................... 97 PM2.5×5.0 screw ....................................................................................................... 98 PM2.5×4.0 screw ..................................................................................................... 101
Hex HM5.0×9.0 standoff ..................................................................................................... 102 8 Backup and recovery Recovering system information ............................................................................................... Creating recovery discs ......................................................................................... Backing up your information ................................................................................... When to back up ................................................................................... Backup suggestions ................................................................................ Using system restore points ..................................................................................... When to create restore points .................................................................. Create a system restore point ................................................................... Restore to a previous date and time .......................................................... Performing a recovery ........................................................................................... Recovering from the recovery discs ........................................................... Recovering from the partition on the hard drive .......................................... 9 Connector pin assignments Audio-out (headphone) ......................................................................................................... 107 Audio-in (microphone) .......................................................................................................... 107 External monitor ................................................................................................................... RJ-11 (modem) ..................................................................................................................... RJ-45 (network) .................................................................................................................... S-Video-out .......................................................................................................................... Universal Serial Bus .............................................................................................................. 10 Power cord set requirements Requirements for all countries and regions ............................................................................... 113 Requirements for specific countries and regions ....................................................................... 114 11 Recycling Battery ................................................................................................................................ 115 Display ............................................................................................................................... 115 108 109 110 111 112 103 103 104 104 104 105 105 105 105 106 106 106
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Index ............................................................................................................................... 121
viii
1
Product description
Category Product Name
Description HP G6000 Notebook PC Compaq Presario F700 Notebook PC
HP G6000 Notebook PC
Compaq Presario F700 Notebook PC
Processors
AMD processors: TurionTM TL-64 2.20-GHz processor, 1-MB L2 cache Turion TL-62 2.10-GHz processor, 1-MB L2 cache Turion TL-60 2.00-GHz processor, 1-MB L2 cache Turion TL-58 1.90-GHz processor, 1-MB L2 cache AthlonTM TK-57 1.90-GHz processor, 512-KB L2 cache Athlon TK-55 1.80-GHz processor, 128-KB L2 cache Mobile AMD SempronTM 4000+ 2.20-GHz processor, 512-KB L2 cache Mobile AMD Sempron 3800+ 2.20-GHz processor, 256-KB L2 cache Mobile AMD Sempron 3600+ 2.00-GHz processor, 256-KB L2 cache
Chipset Graphics
Northbridge and Southbridge: nVidia MCP67MV Unified Memory Architecture (UMA) graphics subsystem integrated with shared system memory (dynamically allocated) Up to 335-MB of total available graphics subsystem memory when computer system memory equals or is greater than 2048 MB Up to 287-MB of total available graphics subsystem memory when computer system memory equals or is greater than 1024 MB Up to 96-MB of total available graphics subsystem memory when computer system memory equals 512 MB
Panel
15.4-inch WXGA BrightView display panel (1280 × 800)
1
Category
Description All display assemblies include 2 wireless local area network (WLAN) antennae
HP G6000 Notebook PC
Compaq Presario F700 Notebook PC
Memory
2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 2 GB of system RAM PC2-5300, 667-MHz, DDR2 Supports the following configurations: 2048-MB total system memory (1024 × 2, dual-channel) 1024-MB total system memory (1024 × 1) 1024-MB total system memory (512 × 2, dual channel) 512-MB total system memory (512 × 1, only on computer models equipped with FreeDOS and Windows VistaTM Basic)
Hard drives
Supports 9.5-mm, 2.5-inch hard drives Customer-accessible Serial ATA Supports the following drives: 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm
Optical drives
Fixed (removal of 1 screw required) Customer-accessible Parallel ATA 12.7-mm tray load Supports the following drives: DVD±RW and CD-RW SuperMulti DoubleLayer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti DoubleLayer Combo Drive DVD/CD-RW Combo Drive
Diskette drive Web camera Microphone Audio
Supports external USB diskette drive only VGA camera, 30 frames per second Integrated omnidirectional mono microphone High-definition, Azalia technology audio
2
Chapter 1 Product description
Category
Description 2 HP-branded Altec/Lansing speakers 2 Presario-branded Altec/Lansing speakers
HP G6000 Notebook PC
Compaq Presario F700 Notebook PC
Modem
56K V.92 1.5-inch data/fax modem Supports all world-wide certification requirements
Ethernet Wireless
Realtek 8201CL 10/100 network interface card (NIC)
Integrated WLAN options by way of wireless module: 2 wireless antennae built into display assembly Support for no-WLAN option Support for the following WLAN formats: Atheros AR2425 802.11b/g Broadcom 802.11a/b/g Broadcom 802.11b/g
External media card Ports
Digital Media Slot supporting SD, MMC, MS, MSPro, xD. With adapter (not included), supports mini versions of SD, MMC, MS Duo. Audio-in (mono microphone) Audio-out (stereo headphone) S-Video-out RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB (3) VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 60-Hz, 1600 × 1200 external resolution at 75-Hz (hot plug/unplug with autodetect) Multi-pin AC power
Docking Keyboard/ pointing devices
None Spill-resistant 30.8-cm (12.1-inch) keyboard TouchPad with 2 TouchPad buttons Supports 2-way scroll Taps enabled as default
Power requirements
65-W AC adapter with localized cable plug support 6-cell, 2.20-Ah (47-Wh) Li-ion battery
Security
Security cable slot
3
Category Operating system
Description Preinstalled: Windows Vista Premium 32 Windows Vista Home Basic 32 FreeDOS
HP G6000 Notebook PC
Compaq Presario F700 Notebook PC
Serviceability
End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module
4
Chapter 1 Product description
2
External component identification
Top components
Display components
Item (1) (2)
Component Internal display switch Wireless antennae (2, select models only)
Description Turns off the display if the display is closed while the computer is turned on. Send and receive signals from one or more wireless devices. NOTE: The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
(3)
Internal microphone
Records sound.
Top components
5
Item (4) (5)
Component Integrated webcam light (select models only) Integrated webcam (select models only)
Description On: The webcam is in use. Records video and captures still photographs.
Buttons, lights, and speakers
Item (1) (2)
Component Speakers (2) Power button
Description Produce sound. When the computer is off, press the button to turn on the computer. When the computer is on, press the button to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about power settings, select Start > Control Panel > System and Maintenance > Power Options. (3) Power lights* (2) On: The computer is on. Blinking: The computer is in the Sleep state. Off: The computer is off or in Hibernation.
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Chapter 2 External component identification
Item (4) (5)
Component Caps lock light Battery light
Description On: Caps lock is on. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
(6) (7)
Drive light Wireless switch
Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature on or off, but does not create a wireless connection. NOTE: To establish a wireless connection, a wireless network must already be set up.
(8)
Wireless light
Blue: An integrated wireless device, such as a WLAN device and/or a Bluetooth® device, is turned on. Amber: An integrated wireless device is turned off.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
Top components
7
Keys
Item (1) (2) (3) (4) (5) (6)
Component esc key fn key Windows logo key Windows applications key Embedded numeric keypad keys Function keys
Function Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently used system functions when pressed in combination with the fn key.
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Chapter 2 External component identification
Pointing devices
Item (1)
Component TouchPad light
Function Blue: TouchPad is enabled. Amber: TouchPad is disabled.
(2) (3) (4) (5) (6) (7)
TouchPad* TouchPad horizontal scroll zone* Left TouchPad button* TouchPad on/off button TouchPad vertical scroll zone* Right TouchPad button
Moves the pointer and selects or activates items on the screen. Scrolls left or right. Functions like the left button on an external mouse. Enables/disables the TouchPad. Scrolls up or down. Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
Pointing devices
9
Front components
Item (1)
Component Power light
Function On: The computer is on. Blinking: The computer is in the Sleep state. Off: The computer is off or in Hibernation. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
(2)
Battery light
(3) (4)
Drive light Wireless switch
Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature on or off, but does not create a wireless connection. NOTE: To establish a wireless connection, a wireless network must already be set up.
(5)
Wireless light
Blue: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is turned on. Amber: An integrated wireless device is turned off.
(6) (7)
Audio-in (microphone) jack Audio-out (headphone) jack
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
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Chapter 2 External component identification
Right-side components
Item (1) (2) (3) (4)
Component Optical drive USB port Power connector Security cable slot
Function Reads optical discs and, on select models, also writes to optical discs. Connects an optional USB device. Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Right-side components
11
Left-side components
Item (1)
Component S-Video-out jack
Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Connects an external VGA monitor or projector. Connects a network cable. Connects a modem cable. Connect optional USB devices. On: A digital card is being accessed. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD).
(2) (3) (4) (5) (6) (7)
External monitor port RJ-45 (network) jack RJ-11 (modem) jack USB ports (2) Digital Media Slot light (select models only) Digital Media Slot (select models only)
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Chapter 2 External component identification
Rear component
Component Vents (2)
Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Rear component
13
Bottom components
Item (1) (2) (3)
Component Battery bay Battery release latch Memory/WLAN module compartment
Function Holds the battery. Releases the battery from the battery bay. Contains the memory module slots, the WLAN module slot, and the RTC battery. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
(4)
Vents (5)
Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(5)
Hard drive bay
Holds the hard drive.
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Chapter 2 External component identification
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Serial number location
15
Computer major components
16
Chapter 3 Illustrated parts catalog
Item (1)
Description
Spare part number
15.4-inch, WXGA+BrightView display assembly (includes 2 WLAN antenna transceivers and cables, microphones and cables, and logo) For use only with HP G7000 computer models Includes camera module and cable Does not include camera module and cable For use only with Compaq Presario C700 computer models Includes camera module and cable Does not include camera module and cable 461862-001 461865-001 461867-001 461870-001
Refer to Display assembly components on page 21, for more display assembly component spare part information. (2) (3) (4) Switch cover (includes LED board and cable) Power button board (includes power button board cable) Keyboards (include keyboard cable) For use in Denmark, Finland, and Norway For use in France For use in French Canada For use in Germany For use in Italy For use in Latin America For use in the Netherlands For use in Saudi Arabia For use in South Korea For use in Spain For use in Turkey For use in the United Kingdom For use in the United States (5) Top cover (includes TouchPad and TouchPad cable) Plastics Kit (see Plastics Kit on page 23 for more Plastics Kit spare part information) (9a) (9b) (9c) (7) ExpressCard slot bezel Memory/WLAN module compartment cover Hard drive cover System boards (include replacement thermal material) Includes ExpressCard assembly Does not include ExpressCard assembly (9) Audio boards (include audio board cable) 461861-001 461860-001 442887-DH1 442887-051 442887-121 442887-041 442887-061 442887-161 442887-B31 442887-171 442887-AD1 442887-071 442887-141 442887-031 442887-001 461872-001 442891-001 442889-001 443153-001
Computer major components
17
Item
Description Includes infrared transceiver Does not include infrared transceiver
Spare part number 431444-001 465229-001 447444-001
(8) (11)
USB/power connector board (includes USB/power connector board cable) Processors (include replacement thermal material) AMD Turion TL-64 2.20-GHz processor (1-MB L2 cache) AMD Turion TL-62 2.10-GHz processor (1-MB L2 cache) AMD Turion TL-60 2.00-GHz processor (1-MB L2 cache) AMD Turion TL-58 1.90-GHz processor (1-MB L2 cache) AMD Athlon TK-57 1.90-GHz processor (512-KB L2 cache) AMD Athlon TK-55 1.80-GHz processor (512-KB L2 cache) AMD Sempron 3800+ 2.20-GHz processor (512-KB L2 cache) AMD Sempron 3750+ 2.20-GHz processor (256-KB L2 cache) AMD Sempron 3600+ 2.00-GHz processor (256-KB L2 cache)
461945-001 456023-001 461944-001 450802-001 459759-001 456024-001 461946-001 459818-001 450609-001 449961-001 461873-001 431431-001
(12) (13)
Fan/heat sink assembly (includes replacement thermal material) Base enclosure (includes wireless on/off switch and rubber feet) Rubber Kit (not illustrated, includes 8 computer feet and 6 display bezel rubber screw covers))
(14)
Optical drives (include optical drive bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD/CD-RW Combo Drive 461955-001 461954-001 461953-001
(15)
Hard drives (include hard drive bracket and connector) 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 451862-001 461951-001 461950-001 449729-001
(16) (17)
RTC battery WLAN modules Broadcom 802.11a/b/g WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
441075-001 441075-002
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Chapter 3 Illustrated parts catalog
Item
Description Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Atheros AR2425 802.11b/g WLAN module: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Spare part number
459339-001
459339-002 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 802.11b/g WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, 441090-001 441090-002
Computer major components
19
Item
Description French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Spare part number
(18)
Memory modules (PC2-5300, 667-MHz, DDR2) 1024-MB 512-MB 461949-001 461948-001 462853-001
(19)
6-cell, 47-Wh, 2.2-Ah battery
20
Chapter 3 Illustrated parts catalog
Display assembly components
Item (1)
Description Display bezels:
Spare part number
For use only with HP G7000 computer models equipped with camera module and microphone 461868-001 For use only with HP G7000 computer models equipped with microphone For use only with Compaq Presario F700 computer models equipped with camera module and microphone For use only with Compaq Presario F700 computer models equipped with microphone (2) (3) Display inverter Camera module 461871-001 461863-001 461866-001 431391-001 461875-001
Display assembly components
21
Item
Description Display Cable Kit, includes:
Spare part number 433287-001
(4a) (4b) (5) (6) (7) (8)
Camera module cable Microphone Display hinges (includes left and right display hinges) 15.4-inch, WXGA+BrightView display panel (includes display panel and backlight cables) Wireless Antenna Kit (includes left and right wireless antenna transceivers and cables) Display enclosures (includes logo) For use only with HP G7000 computer models For use only with Compaq Presario F700 computer models Display Logo Kits (not illustrated) For use only with HP G7000 computer models For use only with Compaq Presario F700 computer models Display Screw Kit (not illustrated, includes 8 display bezel Phillips PM2.5×8.0 screws and 2 display bezel Mylar screw covers) 462428-001 461070-001 461947-001 461869-001 461864-001 433288-001 462427-001 449726-001
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Chapter 3 Illustrated parts catalog
Plastics Kit
Item
Description Plastics Kit:
Spare part number 442891-001
(1) (2) (3)
Hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) ExpressCard slot bezel
Plastics Kit
23
Mass storage devices
Item (1)
Description Optical drives (include bezel) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD/CD-RW Combo Drive
Spare part number
461955-001 461954-001 461953-001
(2)
Hard drives (include bracket ) 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 451862-001 461951-001 461950-001
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Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description AC adapters 65-W non-PFC AC adapter 65-W PFC AC adapter Power cords: For use in Argentina For use in Australia For use in Denmark For use in Europe For use in Italy For use in South Korea For use in the United Kingdom For use in the United States Screw Kit Hex HM5.0×9.0 standoff Phillips PM3.0×4.0 screw Phillips PM2.5×10.0 screw Phillips PM2.5×8.0 screw Phillips PM2.5×6.0 captive screw Phillips PM2.5×5.0 screw Phillips PM2.5×4.0 screw Phillips PM2.0×4.0 screw 394279-D01 394279-011 394279-081 394279-021 394279-061 394279-AD1 394279-031 394279-001 462854-001 402018-001 453199-001 Spare part number
Sequential part number listing
Spare part number 394279-001 394279-011 394279-021 394279-031 394279-061 394279-081 394279-AD1 Description Power cord for use in the United States Power cord for use in Australia Power cord for use in Europe Power cord for use in the United Kingdom Power cord for use in Italy Power cord for use in Denmark Power cord for use in South Korea
Miscellaneous parts
25
Spare part number 394279-D01 402018-002 431391-001 431431-001 431444-001 433287-001 433288-001 441075-001 441075-002
Description Power cord for use in Argentina 65-W non-PFC AC adapter Display inverter Rubber Kit (includes 8 computer feet and 6 display bezel rubber screw covers) Audio board with infrared transceiver (includes audio board cable) Display Cable Kit ( includes 2 wireless antenna transceivers and cables and microphone) Display hinges (includes left and right display hinges) Broadcom 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Broadcom 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
441090-001 441090-002
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Chapter 3 Illustrated parts catalog
Spare part number 442887-001 442887-031 442887-041 442887-051 442887-061 442887-071 442887-121 442887-141 442887-161 442887-171 442887-AD1 442887-B31 442887-DH1 442889-001 442891-001 443153-001 447444-001 449726-001 449729-001 449961-001 450609-001 450802-001 451862-001 453199-001 456023-001 456024-001 459339-001 459339-002
Description Keyboard for use in the United States Keyboard for use in the United Kingdom Keyboard for use in Germany Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain Keyboard for use in French Canada Keyboard for use in Turkey Keyboard for use in Latin America Keyboard for use in Saudi Arabia Keyboard for use in South Korea Keyboard for use in the Netherlands Keyboard for use in Denmark, Finland, and Norway Switch cover (includes LED board and cable) Plastics Kit (see Plastics Kit on page 23 for more Plastics Kit spare part information) Power button board (includes power button board cable) USB/power connector board (includes USB/power connector board cable) Wireless Antenna Kit (includes left and right wireless antenna transceivers and cables) RTC battery Fan/heat sink assembly (includes replacement thermal material) AMD Sempron 3600+ 2.00-GHz processor (256-KB L2 cache, includes replacement thermal material) AMD Turion TL-58 1.90-GHz processor (1-MB L2 cache, includes replacement thermal material) 160-GB, 5400-rpm hard drive (includes hard drive bracket and connector) 65-W PFC AC adapter AMD Turion TL-62 2.10-GHz processor (1-MB L2 cache, includes replacement thermal material) AMD Athlon TK-55 1.80-GHz processor (512-KB L2 cache, includes replacement thermal material) Atheros AR2425 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Atheros AR2425 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Sequential part number listing
27
Spare part number
Description Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459759-001 459818-001 461070-001 461860-001 461861-001 461862-001
AMD Athlon TK-57 1.90-GHz processor (512-KB L2 cache, includes replacement thermal material) AMD Sempron 3750+ 2.20-GHz processor (256-MB L2 cache, includes replacement thermal material) Display Logo Kit for use with Compaq Presario F700 computer models System board without ExpressCard assembly (includes replacement thermal material) System board with ExpressCard assembly (includes replacement thermal material) 15.4-inch, WXGA+BrightView display assembly with camera module and cable for use only with Compaq Presario C700 computer models (includes 2 WLAN antenna transceivers and cables, microphones and cables, and logo) Display bezel for use only with Compaq Presario F700 computer models equipped with camera module and microphone Display enclosure for use only with Compaq Presario F700 computer models 15.4-inch, WXGA+BrightView display assembly without camera module and cable for use only with Compaq Presario C700 computer models (includes 2 WLAN antenna transceivers and cables, microphones and cables, and logo) Display bezel for use only with Compaq Presario F700 computer models equipped with microphone 15.4-inch, WXGA+BrightView display assembly with camera module and cable for use only with HP G7000 computer models (includes 2 WLAN antenna transceivers and cables, microphones and cables, and logo) Display bezel for use only with HP G7000 computer models equipped with camera module and microphone Display enclosure for use only with HP G7000 computer models 15.4-inch, WXGA+BrightView display assembly without camera module and cable for use only with HP G7000 computer models (includes 2 WLAN antenna transceivers and cables, microphones and cables, and logo) Display bezel for use only with HP G7000 computer models equipped with microphone Top cover (includes TouchPad and TouchPad cable) Base enclosure (includes wireless on/off switch and rubber feet) Camera module AMD Turion TL-60 2.00-GHz processor (1-MB L2 cache, includes replacement thermal material) AMD Turion TL-64 2.20-GHz processor (1-MB L2 cache, includes replacement thermal material) AMD Sempron 3800+ 2.20-GHz processor (512-KB L2 cache, includes replacement thermal material) Display Screw Kit (includes 8 display bezel Phillips PM2.5×8.0 screws and 2 display bezel Mylar screw covers) 512-MB memory module (PC2-5300, 667-MHz, DDR2)
461863-001 461864-001 461865-001
461866-001 461867-001 461868-001 461869-001 461870-001 461871-001 461872-001 461873-001 461875-001 461944-001 461945-001 461946-001 461947-001 461948-001
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Chapter 3 Illustrated parts catalog
Spare part number 461949-001 461950-001 461951-001 461953-001 461954-001 461955-001 462427-001 462428-001 462853-001 462854-001 465229-001
Description 1024-MB memory module (PC2-5300, 667-MHz, DDR2) 80-GB, 5400-rpm hard drive (includes hard drive bracket and connector) 120-GB, 5400-rpm hard drive (includes hard drive bracket and connector) DVD/CD-RW Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 15.4-inch, WXGA+BrightView display panel (includes display panel and backlight cables) Display Logo Kit for use with HP G7000 computer models 6-cell, 47-Wh, 2.2-Ah battery Screw Kit Audio board without infrared transceiver (includes audio board cable)
Sequential part number listing
29
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver Magnetic screwdriver Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
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Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE."
Preliminary replacement requirements
31
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred. An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you area ready to install them. Use nonmagnetic tools. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container. The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels Relative humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V
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Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. Place items on a grounded surface before removing items from their containers. Always be properly grounded when touching a component or assembly. Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines Follow these grounding workstation guidelines: Cover the workstation with approved static-shielding material. Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. Use conductive field service tools, such as cutters, screwdrivers, and vacuums. When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials. Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. Avoid contact with pins, leads, or circuitry. Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
33
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage: Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static-dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material-handling packages Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V
34
Chapter 4 Removal and replacement procedures
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: 1. 2. 3. 4. 5. 6. 7. 8. 9. These steps also clear CMOS.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 37). Remove the real-time clock (RTC) battery (see RTC battery on page 44). Wait approximately 5 minutes. Replace the RTC battery and reassemble the computer. Connect AC power to the computer. Do not reinsert any batteries at this time. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Preliminary replacement requirements
35
Component replacement procedures
This chapter provides removal and replacement procedures. There are as many as 80 screws and standoffs, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and standoff size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 431431-001. There are 8 rubber feet, in 4 different sizes, that attach to the base enclosure in the locations illustrated below.
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Chapter 4 Removal and replacement procedures
Battery
Description 6-cell, 2.20-Ah (47-Wh) Li-ion battery Spare part number 462853-001
Before disassembling the computer, follow these steps: 1. 2. 3. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery: 1. 2. 3. Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the battery release latch (1) to release the battery. Pivot the battery (2) upward and remove it from the computer (3).
To install the battery, insert the rear edge of the battery into the battery bay and pivot the battery downward until it is seated. The battery release latch automatically locks the battery into place.
Component replacement procedures
37
Camera module
Description Camera module Spare part number 461875-001
Before removing the camera module, follow these steps: 1. 2. 3. 4. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 37).
Remove the camera module: 1. 2. 3. Turn the computer right-side up, with the front toward you. Open the computer as far as possible. Remove the four rubber screw covers (1) and the four Phillips PM2.5×8.0 screws (2) that secure the display bezel to the display assembly.
4. 5.
Flex the inside edges of the display bezel left and right sides (1) until the bezel disengages from the display enclosure. Flex the inside edge of the display bezel top edge (2) until the bezel disengages from the display enclosure.
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Chapter 4 Removal a