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SERVICE MANUAL
FIELD SERVICE
PagePro 1380 MF/1390 MF
2006.01 Ver. 2.0
SAFETY AND IMPORTANT WARNING ITEMS
SAFETY AND IMPORTANT WARNING ITEMS
Read carefully the Safety and Important Warning Items described below to understand them before doing service work.
IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this Service Manual is complete and accurate. The user of this Service Manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this Service Manual is intended. Therefore, this Service Manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this Service Manual also for future service.
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
In this Service Manual, each of three expressions " DANGER", " WARNING", and " CAUTION" is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care. DANGER: Action having a high possibility of suffering death or serious injury WARNING: Action having a possibility of suffering death or serious injury CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage Symbols used for safety and important warning items are defined as follows:
:Precaution when servicing the product. :Prohibition when servicing the product. :Direction when servicing the product.
General precaution General prohibition General instruction
Electric hazard High temperature
Do not touch with wet hand Unplug
Do not disassemble Ground/Earth
S-1
SAFETY AND IMPORTANT WARNING ITEMS
SAFETY WARNINGS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.
Prohibited Actions
DANGER
· Using any cables or power cord not specified by KMBT.
· Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury. · Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object. · Disabling relay functions (such as wedging paper between relay contacts)
· Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury. · Making any modification to the product unless instructed by KMBT · Using parts not specified by KMBT
S-2
SAFETY AND IMPORTANT WARNING ITEMS
[2] POWER PLUG SELECTION
In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Power Cord Set or Power Plug
WARNING
· Use power supply cord set which meets the following criteria: - provided with a plug having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - provided with three-conductor cable having enough current capacity, and - the cord set meets regulatory requirements for the area. Use of inadequate cord set leads to fire or electric shock. · Attach power plug which meets the following criteria: - having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - meets regulatory requirements for the area. Use of inadequate cord set leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. · Conductors in the power cable must be connected to terminals of the plug according to the following order: · Black or Brown: · White or Light Blue: · Green/Yellow: L (line) N (neutral) PE (earth)
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Wrong connection may cancel safeguards within the product, and results in fire or electric shock.
S-3
SAFETY AND IMPORTANT WARNING ITEMS
[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks. 1. Power Supply
Connection to Power Supply
WARNING
· Check that mains voltage is as specified. Connection to wrong voltage supply may result in fire or electric shock. · Connect power plug directly into wall outlet having same configuration as the plug. Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation. · Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption. If excessive current flows in the wall outlet, fire may result. · If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet. If excessive current flows in the wall outlet, fire may result. · Make sure the power cord is plugged in the wall outlet securely. Contact problems may lead to increased resistance, overheating, and the risk of fire. · Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet.
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S-4
SAFETY AND IMPORTANT WARNING ITEMS
Power Plug and Cord
WARNING
· When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly. If the power cord (inlet type) is not connected to the product securely, a contact problem may lead to increased resistance, overheating, and risk of fire. · Check whether the power cord is not stepped on or pinched by a table and so on. Overheating may occur there, leading to a risk of fire.
· Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock. · Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.
· Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. · Do not insert the power plug into the wall outlet with a wet hand. The risk of electric shock exists. · When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock.
S-5
SAFETY AND IMPORTANT WARNING ITEMS
Wiring
WARNING
· Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists.
· When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result. 2. Installation Requirements
Prohibited Installation Places
WARNING
· Do not place the product near flammable materials or volatile materials that may catch fire. A risk of fire exists. · Do not place the product in a place exposed to water such as rain. A risk of fire and electric shock exists.
When not Using the Product for a long time
WARNING
· When the product is not used over an extended period of time (holidays, etc.), switch it off and unplug the power cord. Dust collected around the power plug and outlet may cause fire.
S-6
SAFETY AND IMPORTANT WARNING ITEMS
Ventilation
CAUTION
· The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b. When taking a lot of copies c. When using multiple products at the same time
Stability
CAUTION
· Be sure to lock the caster stoppers. In the case of an earthquake and so on, the product may slide, leading to a injury.
Inspection before Servicing
CAUTION
· Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure, using only the prescribed tools. Do not make any adjustment not described in the documentation. If the prescribed procedure or tool is not used, the product may break and a risk of injury or fire exists. · Before conducting an inspection, be sure to disconnect the power plugs from the product and options. When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists. · The area around the fixing unit is hot. You may get burnt.
S-7
SAFETY AND IMPORTANT WARNING ITEMS
Work Performed with the Product Powered On
WARNING
· Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury. · Take every care when servicing with the external cover detached. High-voltage exists around the drum unit. A risk of electric shock exists.
Safety Checkpoints
WARNING
· Check the exterior and frame for edges, burrs, and other damage. The user or CE may be injured. · Do not allow any metal parts such as clips, staples, and screws to fall into the product. They can short internal circuits and cause electric shock or fire. · Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire. · Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona unit. Current can leak, leading to a risk of product trouble or fire. · Check high-voltage cables and sheaths for any damage. Current can leak, leading to a risk of electric shock or fire.
S-8
SAFETY AND IMPORTANT WARNING ITEMS
Safety Checkpoints
WARNING
· Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. · Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. · Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mounting position. The laser light can enter your eye, leading to a risk of loss of eyesight. · When replacing a lithium battery, replace it with a new lithium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion. · After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installation state. A risk of fire exists. · Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam). · Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts. Current can leak, leading to a risk of electric shock or fire.
S-9
SAFETY AND IMPORTANT WARNING ITEMS
Safety Checkpoints
WARNING
· Make sure that all screws, components, wiring, connectors, etc. that were removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Handling of Consumables
WARNING
· Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician. · Never throw the used cartridge and toner into fire. You may be burned due to dust explosion.
Handling of Service Materials
CAUTION
· Unplug the power cord from the wall outlet. Drum cleaner (isopropyl alcohol) and roller cleaner (acetone-based) are highly flammable and must be handled with care. A risk of fire exists. · Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated. A risk of fire exists.
S-10
SAFETY AND IMPORTANT WARNING ITEMS
Handling of Service Materials
CAUTION
· Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. · When using any solvent, ventilate the room well. Breathing large quantities of organic solvents can lead to discomfort.
S-11
SAFETY AND IMPORTANT WARNING ITEMS
[4] Laser Safety
· This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
4.1
Internal Laser Radiation
semiconductor laser
Maximum power of the laser diode Maximum average radiation power (*) Wavelength *at laser aperture of the Print Head Unit
15 mW 36.903 µW 770-800 nm
· This product employs a Class 3b laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit. · The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.
Laser Aperture of the Print Head Unit
4558P0C504DA
S-12
SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) · This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation. · The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
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CAUTION · Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength All Areas CAUTION · Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength Denmark ADVARSEL · Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion. Undgå udsættelse for stråling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene. halvlederlaser Laserdiodens højeste styrke bølgelængden 15 mW 770-800 nm 15 mW 770-800 nm 15 mW 770-800 nm
S-13
SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! · Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. puolijohdelaser Laserdiodin suurin teho aallonpituus 15 mW 770-800 nm
VARNING! · Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. halvledarlaser Den maximala effekten för laserdioden våglängden 15 mW 770-800 nm
VARO! · Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättomälle lasersäteilylle. Älä katso säteeseen.
VARNING! · Osynlig laserstråining när denna del är öppnad och spärren är urkopplad. Betrakta ej stråien. Norway ADVERSEL · Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning, kan brukeren utsettes för unsynlig laserstrålning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode bølgelengde 15 mW 770-800 nm
S-14
SAFETY AND IMPORTANT WARNING ITEMS
4.2
Laser Safety Label
· A laser safety label is attached to the inside of the machine as shown below. A. PagePro 1380 MF
4558P0C501DA
S-15
SAFETY AND IMPORTANT WARNING ITEMS B. PagePro 1390 MF
4558P0C601DA
S-16
SAFETY AND IMPORTANT WARNING ITEMS
4.3
Laser Caution Label
· A laser caution label is attached to the outside of the machine as shown below. A. PagePro 1380 MF
4558P0C505DA
S-17
SAFETY AND IMPORTANT WARNING ITEMS B. PagePro 1390 MF
4558P0C602DA
S-18
SAFETY AND IMPORTANT WARNING ITEMS
4.4
PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT
· When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. · When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF. · If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles. · A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the user's premises. · The Print Head is not to be disassembled or adjusted in the field. Replace the Unit or Assembly including the Control Board. Therefore, remove the Laser Diode, and do not perform Control Board trimmer adjustment.
S-19
SAFETY AND IMPORTANT WARNING ITEMS
WARNING INDICATIONS ON THE MACHINE
Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.
High temperature
High voltage
High voltage
4558P0C503DA
CAUTION: · You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or become dirty and therefore the caution cannot be read, contact our Service Office.
S-20
INDEX (Field Service) GENERAL
MAINTENANCE DIS/REASSEMBLY, ADJUSTMENT CONTROL PANEL/SERVICE MODE DESCRIPTIONS TROUBLESHOOTING
CONTENTS
GENERAL
1. SPECIFICATIONS ........................................................................................... (1) Main Unit .......................................................................................... (2) GDI Printer Function ........................................................................ (3) FAX Function (PagePro 1390 MF Only) .......................................... 2. PARTS IDENTIFICATION ................................................................................ 2-1. PagePro 1380 MF .................................................................................... 2-2. PagePro 1390 MF .................................................................................... G-1 G-1 G-3 G-3 G-4 G-4 G-4
MAINTENANCE
1. MAINTENANCE SCHEDULE .......................................................................... 1-1. Guidelines for Life Specifications Values by Unit ..................................... (1) Near Life Specifications Value ......................................................... (2) Life Specifications Value .................................................................. (3) Print Stop Value ............................................................................... 2. REPLACEMENT/CLEANING OF PARTS ........................................................ (1) Cleaning the Paper Take-Up Roller ................................................. (2) Replacing the Paper Take-Up Roller ............................................... (3) Replacing the Image Transfer Roller ............................................... 3. REPLACEMENT OF CONSUMABLES ............................................................ (1) Replacing the Toner Cartridge ......................................................... (2) Replacing the Drum Cartridge ......................................................... (3) Replacing the Fusing Unit ................................................................ E-1 E-1 E-2 E-2 E-2 E-3 E-3 E-3 E-4 E-5 E-5 E-7 E-8
DIS/REASSEMBLY,ADJUSTMENT
1. PRECAUTIONS FOR DISASSEMBLY/ADJUSTMENTS ................................. 1-1. Parts That Must Not be Touched ............................................................. (1) Red-Painted Screws ........................................................................ (2) Variable Resistors on Boards .......................................................... (3) Other Screws not Marked with Red Paint ........................................ 2. DISASSEMBLY/REASSEMBLY ...................................................................... 2-1. Identification of and Removal Procedures for Exterior Parts ................... (1) PagePro 1380 MF ............................................................................ (2) PagePro 1390 MF ............................................................................ (3) Right Cover ...................................................................................... (4) Left Cover ........................................................................................ 2-2. Removal of Circuit Boards and Other Electrical Components ................. (1) PagePro 1380 MF ............................................................................ (2) PagePro 1390 MF ............................................................................ (3) Removing the Power Supply Unit 2 (PU2) ....................................... (4) Removing the Mechanical Control Board (PWB-A) ......................... (5) Removing the Control Panel (PWB-O) ............................................ (6) Removing the Interface Board (PWB-FAX1) ................................................................ (7) Removing the NCU Board (PWB-FAX2) ................................................................ D-1 D-1 D-1 D-1 D-1 D-2 D-2 D-2 D-4 D-5 D-6 D-7 D-7 D-9 D-11 D-11 D-12 D-13 D-13
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2-3.
2-4.
2-5.
2-6.
(8) Removing the Power Supply Unit 1 (PU1) ...................................... (9) Removing the High Voltage Unit (HV1) ........................................... (10) Removing the Controller/Image Control Board (PWB-I) .................. (11) Removing the Socket Board (PWB-S) ............................................ Removal of Units ..................................................................................... (1) Removing the IR Unit ...................................................................... (2) Removing the PH Unit ..................................................................... Disassembly of the Image Reading Section ............................................ (1) Removing the IR Upper Cover (Original Glass) .............................. (2) Removing the Scanner Unit. ........................................................... (3) Removing the Timing Belt ............................................................... Disassembly of the Main Drive Section ................................................... (1) Removing the Main Motor (M1) ....................................................... (2) Removing the Tray 1 Paper Empty Sensor (PE1) ........................... (3) Removing the Paper Take-Up Solenoid (SL1) ................................ (4) Removing the Paper Take-Up Clutch Gear ..................................... (5) Removing the Torque Limiter .......................................................... (6) Disassembling the Fusing Unit ........................................................ Upgrading the Firmware .......................................................................... (1) Minimum System Requirements ..................................................... (2) Install the TWAIN Driver Software ................................................... (3) Install the Printer Driver ................................................................... (4) Procedure for Upgrading the Firmware ...........................................
D-14 D-15 D-15 D-17 D-18 D-18 D-19 D-21 D-21 D-21 D-22 D-23 D-23 D-23 D-24 D-25 D-27 D-28 D-30 D-30 D-30 D-30 D-31
CONTROL PANEL/SERVICE MODE DESCRIPTIONS
1. CONTROL PANEL DESCRIPTIONS .............................................................. 1-1. Names and Functions of Control Panel Parts ......................................... (1) PagePro 1380MF ............................................................................ (2) PagePro 1390MF ............................................................................ 1-2. List of Error Status Message ................................................................... 2. FUNCTIONS OF SWITCHES AND PARTS ON PWBs ................................... 2-1. Circuit Board Locations ........................................................................... (1) PWB-I: Controller/Image Control Board .......................................... (2) PWB-FAX2: NCU Board (PagePro 1390 MF only) ......................... 3. CONFIGURATION MENU ............................................................................... 3-1. Configuration Menu ................................................................................. (1) Page Pro 1380 MF .......................................................................... (2) PagePro 1390 MF ........................................................................... 3-2. Configuration Menu Procedures (PagePro 1380 MF) ............................. (1) Common Setup ............................................................................... (2) Copy Setup ...................................................................................... (3) Report ............................................................................................ 3-3. Configuration Menu Procedures (PagePro 1390 MF) ............................. (1) Common Setup ............................................................................... (2) Copy Setup ...................................................................................... (3) Report ............................................................................................ (4) Fax Setup ........................................................................................ (5) PhoneBook ...................................................................................... S-1 S-1 S-1 S-2 S-4 S-6 S-6 S-6 S-7 S-8 S-8 S-8 S-9 S-11 S-12 S-13 S-13 S-14 S-15 S-16 S-17 S-17 S-21
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(6) Special Fax ...................................................................................... S-21 4. Fax Report (PagePro 1390 MF only) ............................................................... S-23 4-1. Activity Log Report ................................................................................... S-23 4-2. Phone Book .............................................................................................. S-24 4-3. Tx Report ................................................................................................. S-25 (1) Transmit Report ............................................................................... S-25 (2) Multi TX Report ................................................................................ S-26 4-4. Lost Job Report ........................................................................................ S-27 4-5. Protocol Report ........................................................................................ S-28 4-6. Memory Job List ....................................................................................... S-29 5. Fax Protocols (PagePro 1390 MF only) ........................................................... S-30 5-1. G3 ECM (G3 Error Correction Mode) ....................................................... S-30 5-2. Line control ............................................................................................... S-31 (1) Procedure of G3 mode communication ........................................... S-31 5-3. Definition of Abbreviation / Terms ............................................................ S-32 (1) Definition of Abbreviation ................................................................. S-32 (2) Definition of Terms ........................................................................... S-33
TROUBLESHOOTING
1. INTRODUCTION .............................................................................................. T-1 1-1. Electrical Components Check Procedures ............................................... T-1 (1) Sensors ............................................................................................ T-1 (2) Switches ........................................................................................... T-2 (3) Solenoids ......................................................................................... T-2 (4) Motors ............................................................................................. T-3 1-2. Overall Control Configuration ................................................................... T-5 2. PAPER MISFEED ............................................................................................ T-6 2-1. Initial Check Items .................................................................................... T-6 2-2. Media Misfeed Displays ........................................................................... T-7 2-3. Locations of Misfeed Detection Sensors .................................................. T-7 2-4. Misfeed Detection Timing and Troubleshooting Procedures ................... T-8 (1) Paper Take-Up/Transport Misfeed ................................................... T-8 (2) Fusing/Exit Misfeed .......................................................................... T-9 3. MALFUNCTIONS/WARNINGS ........................................................................ T-10 3-1. List of Malfunctions .................................................................................. T-10 3-2. Malfunction Detection Timing and Troubleshooting Procedures .............. T-12 (1) 008: Polygon mirror motor error ....................................................... T-12 (2) 010: Fuser fan motor error ............................................................... T-13 (3) 020: H.V. abnormal .......................................................................... T-14 (4) 040: Laser error ............................................................................... T-14 (5) 080: Fuser warm up error ................................................................ T-15 (6) 100: Fuser temperature low ............................................................. T-16 (7) 200: Fuser overheat ......................................................................... T-16 4. MALFUNCTIONS RELATED TO POWER SUPPLY ....................................... T-17 4-1. Power is not Turned ON. .......................................................................... T-17 5. Miscellaneous Errors ........................................................................................ T-18 5-1. List of Miscellaneous Malfunctions ........................................................... T-18
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5-2. Miscellaneous Malfunction Detection Timing and Troubleshooting Procedures ............................................................................................... T-19 (1) Unlock scanner ................................................................................ T-19 (2) [Scanner Error] Lamp Error .............................................................. T-20 (3) [Scanner Error] AFE R/W Error ........................................................ T-20 (4) [Scanner Error] Home Sensor .......................................................... T-21 (5) [Scanner Error] Motor Stall .............................................................. T-21 (6) [Printer Error] Incorrect Toner .......................................................... T-22 (7) [Printer Error] IC Read Fail .............................................................. T-22 (8) [Printer Error] IC Write Fail ............................................................... T-22 6. IMAGE QUALITY PROBLEMS ........................................................................ T-23 6-1. Troubleshooting Image Quality Problems ................................................ T-23 6-2. Initial Checks ............................................................................................ T-23 6-3. Troubleshooting for Specific Image Quality Problems ............................. T-24 (1) Image reading system: Blank or black prints ................................... T-24 (2) Image reading system: Low image density ...................................... T-25 (3) Image reading system: Foggy background or rough image ............. T-26 (4) Image reading system: Black streaks or bands ............................... T-27 (5) Image reading system: Black spots ................................................. T-28 (6) Image reading system: Blank streaks or bands ............................... T-29 (7) Image reading system: Uneven image ............................................ T-30 (8) Printer system: Blank or black prints ................................................ T-31 (9) Printer system: Blank spots ............................................................. T-32 (10) Printer system: Smears on back ...................................................... T-32 (11) Printer system: Low image density .................................................. T-33 (12) Printer system: Foggy background .................................................. T-34 (13) Printer system: Blank streaks or bands ........................................... T-34 (14) Printer system: Black streaks or bands ............................................ T-35 (15) Printer system: Offset image ............................................................ T-35 (16) Printer system: Uneven image ......................................................... T-36 7. FAX ERROR (PagePro 1390 MF only) ............................................................ T-37 7-1. Outline ...................................................................................................... T-37 7-2. Types of Error .......................................................................................... T-37 (1) STOP ............................................................................................. T-37 (2) RX T1 Time Out ............................................................................... T-37 (3) Local mechanical error/resource error ............................................. T-38 (4) Dial failure ........................................................................................ T-38 (5) TX Comm. Error ............................................................................... T-38 (6) RX Comm. Error .............................................................................. T-38 (7) Compatibility Error ........................................................................... T-38 7-3. Definition of Error Code ............................................................................ T-39 (1) The 6th digit ..................................................................................... T-39 (2) The 5th digit ..................................................................................... T-39 (3) The 4th / 3rd digits ........................................................................... T-39 (4) The 2nd / 1st digits ........................................................................... T-40
iv
GENERAL
1.
(1)
SPECIFICATIONS
Main Unit
: Desktop Type Original scanning system : Scanning in main scanning direction with an 8-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed-through system : OPC (Organic Photo Conductor) Photo conductor type : Electrostatic dry-powdered image transfer to plain paper with Copying system laser : 600 dpi × 600 dpi Copy resolution : 1200 dpi Scan resolution : 2-way system (Tray1 and Bypass Tray) Media feed-in system : Unit scanning slit exposure Exposure system : FMT (Fine Micro Toning) single-component developing Developing system : Rotating brush with pre-charge film Drum-charging system : Roller transfer Image-transfer system Media-separation system : Curvature separation + charge neutralizing needle : Heat roller Fusing system : Up to Legal size Max. original size 216 mm × 297 mm (8.5 inch × 11.69 inch) Media Source Plain paper (60 to 90 g/m ) (16 to 24 lb.) Recycled paper (60 to 90 g/m2) (16 to 24 lb.) Types Thick stock (91 to 163 g/m2) (24 to 43 lb.) Transparencies Label sheets Envelopes Size Range Width Length
2
Tray1
Bypass Tray
76 mm to 216 mm 3 inch to 8.5 inch 127 mm to 356 mm 5 inch to 14 inch
G-1
Continuous copy speed (page-to-page) Continuous print speed (1 scan, multiple copies) Warm-up time
: 20 copies/minute (full size, Letter, Text mode, 600 dpi × 300 dpi with ADF) : 20 sheets/minute (at Letter, A4)
: 60 seconds (at a room temperature of 23 °C/ 73.4 °F and at the rated voltage) : 19 seconds or less (full size, Letter, 600 dpi × 300 dpi with ADF)
First-copy time
Zoom Ratios Full size Fixed ×1.00 ×0.78 (Legal to Letter) Reduction ×0.83 (Legal to A4) ×0.94 (A4 to Letter) ×0.97 (Letter to A4) Variable Lens Exposure Lamp Fusing temperature ×0.50 to ×4.00 (in ×0.01 increments) : 4 elements glass (F=7.43) : Cold Cathode Florescent Lamp : 200 °C
Power /Current Consumption (main unit only) Voltage 110 V, 120-127 V 220-240 V Power source Maximum power consumption 792, 864-915 W 990-1080 W : 110 V, 120V-127 V, 220-240 V 50/60 Hz
Main Unit Dimensions PagePro 1380 MF (including Document Cover) PagePro 1390 MF (including ADF)
: Width....492 mm (14.7 inch) Depth....465 mm (18.6 inch) Height...410 mm (16.2 inch) : Width....492 mm (14.7 inch) Depth....465 mm (18.6 inch) Height...547 mm (21.5 inch) : 14.2 kg (31.33 lb.)
Main Unit Weight
G-2
(2)
GDI Printer Function Shared with copier USB Revision 1.1/2.0 GDI Windows Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/ Windows Me/Windows 98 (SP1)/Windows 98 Second Edition : Internet Explorer 4.0 or later : : : : :
RAM Interfaces Printer Language Fonts Supported Operating Systems Browser Software (3)
FAX Function (PagePro 1390 MF Only)
: ITU Super G3 (ECM*) *: Error Correction Mode : STD: CD 8 lines/mm x FD 3.85 lines/mm Fine: CD 8 lines/mm x FD 7.7 lines/mm Super Fine: CD 8 lines/mm x FD 15.4 lines/mm : PSTN/ PBX Line : 33.6, 31.2, 28.8, 26.4, 24.0, 21.6, 19.2, 16.8, 14.4, 12.0, 9.6, Modem Speed (kbps) 7.2, 4.8, 2.4 : MH/ MR/ MMR Coding Method : 216 mm x 356 mm (8.5 inch x 14 inch) : ADF Max. Scanning Size Flatbed Glass: 216 mm x 297 mm (8.5 inch x 11.69 inch) : 3.5 MB Memory Capacity Number of Stored Pages : 170 pages when receiving (ITU-T Test Chart No. 1, resolution: STD, A4 size) : 12 numbers (6 keys + shift function) One touch dial : 100 fax numbers Speed dial : 6 groups (50 stations/group) Group dial : 50 stations Broadcast : A4, Letter, Legal, A5, B5 Paper Size : 4 mm (top, bottom, left, right) Edge Erase Compatibility Scanning Resolution
G-3
2.
2-1.
PARTS IDENTIFICATION
PagePro 1380 MF
[1]
[3]
[2]
4558T1C501DA
1. Auto Document Feeder (ADF) Option 2. Main Unit PagePro 1380 MF
3. Document Cover
2-2.
PagePro 1390 MF
[1]
[2]
4558T1C502DA
1. Auto Document Feeder (ADF)
2. Main Unit PagePro 1390 MF
G-4
MAINTENANCE
1.
MAINTENANCE SCHEDULE
· To ensure that the machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Ref. Page in This Manual E-3 E-4 E-7
Part Paper Take-Up Roller Image Transfer Roller Drum Cartridge Toner Cartridge Fusing Unit
Clean
Replace after . . .
When a media take- A media take-up failure up failure occurs occurs 50,000 prints 20,000 prints
E-5 3,000 or 6,000 prints, depending on the capacity of the Toner Cartridge 50,000 prints E-8
NOTES · As a rule, the Drum Cartridge and Toner Cartridge are to be replaced by the user. · The contents of the Maintenance List are subject to change without notice. · For the part numbers, see the Parts Guide Manual and Parts Modification Notices.
1-1.
Guidelines for Life Specifications Values by Unit
· The life specifications value represents the number of printed pages produced or figures equivalent to it when given conditions (see the table below) are met. It can be more or less depending on how each individual printer is used. Print Conditions Job type Media size B/W ratio Continuous A4 R/Letter R B/W 5 %
E-1
(1)
Near Life Specifications Value Part Near Life Value Detection
Toner Cartridge
The value used for detection of the Page Pro 1380 MF: 80 % amount of toner still available for use is Page Pro 1390 MF: 75 % provided as feedback information for cal(same calculation for each culating toner consumption, thereby Toner Cartridge) detecting a toner near empty condition.
(2)
Life Specifications Value Part Near Life Value Detection
Toner Cartridge
The value used for detection of the amount of toner still available for use is 100 % (same calculation for each provided as feedback information for calculating toner consumption, thereby Toner Cartridge) detecting a toner empty condition.
(3)
Print Stop Value Part Print Stop Value Detection
Toner Cartridge
The value used for detection of the amount of toner still available for use is 120 % (same calculation for each provided as feedback information for calculating toner consumption, thereby Toner Cartridge) detecting a print stop condition.
E-2
2.
(1)
REPLACEMENT/CLEANING OF PARTS
Cleaning the Paper Take-Up Roller
1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. E-5 NOTE · The Imaging Cartridge consists of the Drum Cartridge, to which the Toner Cartridge is mounted. 4. Using a soft cloth, wipe the surface of the Paper Take-Up Roller clean of dirt.
4980E006AA
5. Close the Front Door. 6. Reinstall the Exit Tray. (2) Replacing the Paper Take-Up Roller
1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. E-5 4. Remove the Paper Take-Up Roller.
4980E007AA
5. Insert a new Paper Take-Up Roller. 6. Reinstall the Imaging Cartridge. 7. Close the Front Door. 8. Reinstall the Exit Tray.
E-3
(3)
Replacing the Image Transfer Roller
1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. E-5 4. Press down the levers of the white bushings (one on the right end and one on the left end of the Image Transfer Roller) and slide the Image Transfer Roller out of the Image Transfer Roller holder.
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5. Remove the two bushings (one on the right end and one on the left end) and the gear from the Image Transfer Roller. 6. Install the bushings and the gear in the new Image Transfer Roller.
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NOTES · Do not touch, or dirty with chemicals or toner, the surface of the Image Transfer Roller, as indentations in and dirt on the surface of the Image Transfer Roller adversely affect the quality of the printed image. · When handling the Image Transfer Roller, hold onto the shaft and bushings of the roller. · Do not place a new Image Transfer Roller directly on the floor or other surface. 7. Insert the new Image Transfer Roller into the Image Transfer Roller holder and push the levers of the bushings into their original upward positions.
4136E020AB
E-4
3.
(1)
REPLACEMENT OF CONSUMABLES
Replacing the Toner Cartridge
1. Lift up the Exit Tray and remove it. 2. Open the Front Door.
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3. Remove the Imaging Cartridge.
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4. Pull the lever of the Toner Cartridge in the direction shown in the illustration and disconnect the Toner Cartridge from the Drum Cartridge. NOTE · If the Drum Cartridge is to be placed on a floor or similar place, use care to prevent toner from scattering around.
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1. Take out a new Toner Cartridge and shake it in the horizontal direction sufficiently to agitate the toner. NOTE · DO NOT place the Toner Cartridge in an upright position or shake it vigorously; otherwise, toner will spill.
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E-5
2. Remove the protective cover from the Toner Cartridge.
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3. Connect the new Toner Cartridge to the Drum Cartridge. NOTE · Insert the Toner Cartridge along the guide provided on the side of the Drum Cartridge, making sure that the Toner Cartridge is not tilted when it is inserted. 4. Install the Imaging Cartridge in the printer. NOTE · Insert the Imaging Cartridge along the guides provided on the insides of the printer. Ensure that the Imaging Cartridge is inserted straight. 5. Close the Front Door.
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4136E009AC
6. Reinstall the Exit Tray.
E-6
(2)
Replacing the Drum Cartridge
1. Remove the Imaging Cartridge. E-5 2. Pull the lever of the Toner Cartridge in the direction shown in the illustration and disconnect the Drum Cartridge.
4136E011AC
1. Connect the Toner Cartridge to a new Drum Cartridge. NOTE · Insert the Toner Cartridge along the guide provided on the side of the Drum Cartridge, making sure that the Toner Cartridge is not tilted when it is inserted. 2. Install the Imaging Cartridge in the printer. NOTE · Insert the Imaging Cartridge along the guides provided on the insides of the printer. Ensure that the Imaging Cartridge is inserted straight. 3. Close the Front Door.
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4136E012AC
NOTE · After replacing the Drum Cartridge, be sure to reset the OPC counter in the configuration menu. S-12
E-7
(3)
Replacing the Fusing Unit
NOTE · Immediately after turning off the printer, the area around the Fusing Unit is extremely hot. Therefore, in order to reduce the risk of burns, wait until the unit has cooled down before performing any operation. 1. Remove the IR Unit. D-18 2. Remove the Exit tray. D-2 3. Remove four screws and the Upper Cover.
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4. Remove two screws, unplug three connectors, and remove the Fusing Unit. NOTE · The surfaces around the Fusing Unit are very hot. Use the utmost care not to touch any surfaces other than the Fusing Unit.
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5. Remove the Fusing Unit.
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E-8
A B 1. Connect connector A. 2. Mount the Fusing Unit in the printer and secure it in position by tightening the two screws. 3. Connect connectors B and C. C NOTE · When installing the Fusing Unit, route the harness as shown in the illustration, making sure that no part of the harness is wedged between the Fusing Unit and printer.
4136E017AC
NOTE · When replacing an individual part of the Fusing Unit due to a defective part or to correct an image problem, see "Disassembling the Fusing Unit" in DIS/REASSEMBLY, ADJUSTMENT". D-28
E-9
DIS/REASSEMBLY, ADJUSTMENT
1.
1-1.
(1)
PRECAUTIONS FOR DISASSEMBLY/ADJUSTMENTS
Parts That Must Not be Touched
Red-Painted Screws
Purpose of the Red Paint Red-painted screws show that the assembly or unit secured can be adjusted or set only at the factory and should not be readjusted, set, or removed in the field. If it becomes unavoidably necessary to disassemble any of these assemblies and units, disassembly may be done provided that the conditions permitting reassembly are met. Note also that when two or more screws are used on the part in question, only one representative screw may be marked with red paint. (2) Variable Resistors on Boards
Do not turn the variable resistors on boards for which no adjusting instructions are given in ADJUSTMENT.
(3)
Other Screws not Marked with Red Paint
PH Unit
4558F2C516DA
D-1
2.
2-1.
(1)
DISASSEMBLY/REASSEMBLY
Identification of and Removal Procedures for Exterior Parts
PagePro 1380 MF
[1]
[6]
[2] [5] [3]
[4]
[7]
[8]
4558F2C501DA
D-2
No. 1 2 3 4 5 6 7 8
Name Document Cover Right Cover Front Door Tray1 Bypass Tray Exit Tray Left Cover Rear Cover D-5
Removal Procedure Open the Document Cover Pull it straight up. Open the Front Door. While pressing in on one side, remove the Front Door. Hold down the main unit with one hand and pull Tray1 toward you. Unhook the two tabs, and remove the Exit tray. D-6 Remove the Right Cover and the Left Cover. Remove two screws, and remove the Rear Cover.
D-3
(2)
PagePro 1390 MF
[1]
[6]
[2] [5] [3]
[4]
[7]
[8]
4558F2C601DA
D-4
No. 1 2 3 4 5 6 7 8
Name ADF Right Cover Front Door Tray1 Bypass Tray Exit Tray Left Cover Rear Cover D-5
Removal Procedure D-9 of Auto Document Feeder Service Manual Open the Front Door. While pressing in on one side, remove the Front Door. Hold down the main unit with one hand and pull Tray1 toward you. Unhook the two tabs, and remove the Exit tray. D-6 Remove the Right Cover and the Left Cover. Remove two screws, and remove the Rear Cover.
(3)
Right Cover 1. Remove two screws that secure the Right Cover at the back and unhook it on the back.
4558F2C520DA
2. Unhook tabs at five locations and remove the Right Cover. NOTE · When reinstalling the Right Cover, first hook the tabs at three locations on the front side. Then, while hooking the two tabs on the upper side, hook the Right Cover on the back and tighten the screws.
4558F2C522DA
D-5
(4)
Left Cover 1. Remove two screws that secure the Left Cover at the back and unhook it on the back.
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2. Unhook tabs at four locations and remove the Left Cover. NOTE · When reinstalling the Left Cover, first hook the tabs at two locations on the front side. Then, while hooking the two tabs on the upper side, hook the Left Cover on the back and tighten the screws.
4558F2C523DA
D-6
2-2.
Removal of Circuit Boards and Other Electrical Components
NOTES · When removing a circuit board or other electrical component, refer to the precautions for handling PWBs and follow the corresponding removal procedures. · The removal procedures given in the following paragraphs omit the removal of the component in question from a connector or a PWB support. · Where it is absolutely necessary to touch the ICs and other electrical components on the board, be sure to ground your body. (1) PagePro 1380 MF
[5]
[1]
[4] [2]
[3]
[7] [6]
4558F2C502DA
D-7
No. [1] [2] [3] [4] [5] [6] [7]
Symbol PWB-I PU2 PWB-A PWB-O PWB-S PU1 HV1
Name Controller/Image Control Board Power Supply Unit 2 Mechanical Control Board Control Panel Socket Board Power Supply Unit 1 High Voltage Unit
Removal Procedure D-15 D-11 D-11 D-12 D-17 D-14 D-15
D-8
(2)
PagePro 1390 MF
[7]
[1]
[2] [6] [3] [4]
[5]
[9] [8]
4558F2C602DA
D-9
No. [1] [2] [3] [4] [5] [6] [7] [8] [9]
Symbol PWB-I PWB-FAX1 PWB-FAX2 PU2 PWB-A PWB-O PWB-S PU1 HV1
Name Controller/Image Control Board Interface Board NCU Board Power Supply Unit 2 Mechanical Control Board Control Panel Socket Board Power Supply Unit 1 High Voltage Unit
Removal Procedure D-15 D-13 D-13 D-11 D-11 D-12 D-17 D-14 D-15
D-10
(3)
Removing the Power Supply Unit 2 (PU2)
1. Remove the Right Cover. D-2 2. Disconnect all connectors and flat cables from the Power Supply Unit 2. 3. Remove three screws and the Power Supply Unit 2.
4558F2C003DB
1. Remove the Right Cover. D-2 2. Disconnect all connectors and flat cables from the Power Supply Unit 2. 3. Remove the screw, two PWB supports and the Power Supply Unit 2.
4558F2C072DA
(4)
Removing the Mechanical Control Board (PWB-A)
1. Remove the Right Cover. D-2 2. Disconnect all connectors and flat cables from the Mechanical Control Board. NOTE · Use the utmost care not to snap off the flat cable. 3. Remove four screws and the Mechanical Control
4558F2C004DB
Board. NOTE · When the Mechanical Control Board is replaced, upgrade the Firmware to the latest version. D-30
D-11
(5)
Removing the Control Panel (PWB-O)
1. Remove the Exit tray. D-2 2. Remove three screws.
4558F2C511DA
3. Unhook four tabs on the Control Panel. NOTE · Remove the Control Panel slowly and carefully, as connectors are connected to it.
4558F2C514DA
PagePro 1380 MF
4. Disconnect the connector(s) from the Control Panel. 5. Remove the Control Panel.
4558F2C005DA
PagePro 1390 MF
4558F2C069DA
D-12
(6)
Removing the Interface Board (PWB-FAX1)
1. Remove the Right Cover. D-2 2. Disconnect two connectors from the Interface Board. 3. Remove three screws and the Interface Board.
4558F2C071DA
(7)
Removing the NCU Board (PWB-FAX2)
1. Remove the Right Cover. D-2 2. Remove the Power Supply Unit 2. D-11 3. Disconnect the connector from the NCU Board. 4. Remove two screws, three PWB supports and the NCU Board.
4558F2C073DA
D-13
(8)
Removing the Power Supply Unit 1 (PU1)
1. Remove the Fusing Unit. E-8 2. Remove three screws. 3. Remove the Power Switch stay. 4. Remove the Power Switch Assy.
4558F2C007DA
5. Disconnect the connector from the Power Supply Unit 2.
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6. Remove six screws, disconnect three connectors, and remove the Power Supply Unit Assy.
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7. Remove four screws and the Power Supply Unit 1.
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D-14
(9)
Removing the High Voltage Unit (HV1)
1. Remove the Power Supply Unit Assy. D-14 2. Remove the screw and the High Voltage Unit.
4558F2C504DA
(10) Removing the Controller/Image Control Board (PWB-I) 1. Remove the IR Unit. D-18 2. Remove four screws and the Controller/Image Control Board Cover.
4558F2C009DA
3. Disconnect three flat cables from the Controller/ Image Control Board. NOTE · Use the utmost care not to snap off the flat cable.
4558F2C010DB
4. Remove two screws and the Flat Cable Guide.
4558F2C011DA
D-15
PagePro 1380 MF
5. Disconnect all connectors from the Controller/ Image Control Board.
4558F2C012DA
PagePro 1390 MF
4558F2C74DA
6. Remove three screws and the Controller/Image Control Board. NOTE · When the Controller/Image Control Board is replaced, upgrade the Firmware to the latest version. D-30
4558F2C013DA
D-16
(11) Removing the Socket Board (PWB-S) 1. Remove the IR Unit. D-18 2. Remove four screws and the Socket Board Cover.
4558F2C014DA
3. Disconnect the flat cables from the Socket Board. NOTE · Use the utmost care not to snap off the flat cable.
4558F2C015DA
4. Remove the screw and the Socket Board Assy.
4558F2C016DA
D-17
2-3.
(1)
Removal of Units
Removing the IR Unit
1. Remove the Left Cover. D-2 2. Remove the Right Cover. D-2 3. Remove the Rear Cover. D-2 PagePro 1380 MF 4. Disconnect three connectors. (Page Pro 1380 MF Only) 5. Disconnect four connectors. (Page Pro 1390 MF Only)
4558F2C019DA
PagePro 1390 MF
4558F2C068DA
6. Remove the screw.
4558F2C020DA
7. Unhook two tabs, and then remove the IR Unit.
4558F2C021DA
D-18
(2)
Removing the PH Unit
CAUTION
· NEVER attempt to replace the PH Unit while power is being supplied to the printer. Doing so could lead to exposure to the laser beam, resulting in blindness. · NEVER attempt to disassemble or adjust the PH Unit. Doing so could lead to exposure to the laser beam, resulting in blindness. 1. Remove the IR Unit. D-18 2. Remove the Exit tray. D-2 3. Remove four screws and the Upper Cover.
4558F2C022DA
4. Remove the Upper Door.
4558F2C023DA
5. Disconnect the flat cable and the connector from the Mechanical Control Board. NOTE · Use the utmost care not to snap off the flat cable.
4558F2C024DB
D-19
1
2 3
6. Remove three screws. 7. Remove the PH Unit. NOTE · When reinstalling the PH Unit, tighten the screws in the numerical order shown in the illustration.
4136D008AC
Precautions for Removal/Reinstallation of the PH Unit · NEVER touch the window on the back of the PH Unit. A dirty window can cause image quality problems.
Window
4558F2C515DA
D-20
2-4.
(1)
Disassembly of the Image Reading Section
Removing the IR Upper Cover (Original Glass)
1. Remove the Document Cover. 2. Remove the Control Panel Assy. D-12 3. Remove the three screws. 4. Remove the Control Panel bottom housing.
4558F2C025DA
5. Remove the three screws. 6. Remove the IR Upper Cover (Original Glass).
4558F2C026DA
(2)
Removing the Scanner Unit.
1. Remove the IR Upper Cover (Original Glass). D-21 2. Disconnect two Flat Cables from the Scanner Unit. NOTE · Use the utmost care not to snap off the flat cable.
4558F2C017DB
3. Remove the Sliding Rod.
4558F2C027DB
D-21
4. Remove the Belt from the Scanner Unit. NOTE · When installing the Belt, route it as shown in the illustration.
4558F2C028DB
(3)
Removing the Timing Belt
1. Remove the Upper Cover Assy. (Original Glass). D-21 2. Remove the Scanner Unit. D-21 3. Remove the Timing Belt by unhooking it on both sides.
4558F2C039DA
D-22
2-5.
(1)
Disassembly of the Main Drive Section
Removing the Main Motor (M1)
1. Remove the Left Cover. D-2 2. Disconnect the connector. 3. Remove two screws. 4. Remove the Main Motor.
4136D010AB
(2)
Removing the Tray 1 Paper Empty Sensor (PE1)
1. Remove the Imaging Cartridge. NOTE · The Imaging Cartridge is the Drum Cartridge, to which the Toner Cartridge is mounted. 2. Remove the Front Door. 3. Remove the Left and Right Covers. D-2 4. Disconnect one connector from the Mechanical Control Board. 5. Unhook two tabs, disconnect one connector, and remove the Paper Take-Up Upper Guide Assy.
4558FS2507DA
6. Unhook two tabs and remove the tray.
4136D013AA
D-23
7. Disconnect one connector and remove the Tray 1 Paper Empty Sensor.
4136D014AA
(3)
Removing the Paper Take-Up Solenoid (SL1)
1. Remove the Left Cover. D-2 2. Disconnect one connector of the Paper Take-Up Solenoid.
4558FS2505DA
3. Remove one screw. 4. Remove the Paper Take-Up Solenoid.
4558FS2506DA
Precautions for Installation of the Paper Take-Up Solenoid 1. Mount the Paper Take-Up Solenoid and tighten one screw. 2. Turn the gear in the direction of the arrow shown below so that the flapper of the Paper Take-Up Solenoid catches the stopper of the gear. Stopper Gear
Flapper
4980D067AA
D-24
(4)
Removing the Paper Take-Up Clutch Gear
1. Remove the IR Unit. D-18 2. Remove the Fusing Unit. E-8 3. Remove the Power Supply Unit 1. D-14 4. Remove the Paper Take-Up Upper Guide Assy. D-23 5. Disconnect the connector and remove the Cooling Fan Motor.
4558F2C040DB
6. Disconnect the connector of the Main Motor. D-23
4980D074AA
7. Remove the Tray 1. D-2 8. Remove the Paper Lifting Plate Assy. 9. Remove two springs.
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10. Remove four screws and the Upper Cover.
4558F2C022DA
D-25
11. Remove the Upper Door.
4558F2C023DA
12. Disconnect the flat cable and the connector from the Mechanical Control Board. NOTE · Use the utmost care not to snap off the flat cable.
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13. Remove four screws. 14. Remove the PH Base Plate Assy.
4136D016AB
15. Disconnect the connector of the Paper Take-Up Solenoid. 16. Remove two screws. 17. Remove the Left Frame.
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18. Remove the screw. 19. Remove the Paper Take-Up Solenoid.
4136D018AA
D-26
20. Unhook two tabs and remove the Paper Take-Up Clutch Gear.
4136D057AA
(5)
Removing the Torque Limiter
1. Remove the Paper take up Clutch Gear. D-25 Torque Limiter Coupling Gear 2. Unhook three tabs and take apart the Paper Take-Up Clutch Gear then, remove the Torque Limiter.
4136D043AA
Precautions for Installation of the Torque Limiter The Coupling Gear has five notches for adjustment of the Take-up Roller position. When the Torque Limiter is replaced, adjust the set position of the Coupling Gear so that the Takeup Roller becomes level. The procedure is as follow.
4136D044AA
After replacing the Paper Take-Up Clutch Gear (Torque Limiter) on the shaft, rotate the Paper TakeUp Clutch Gear by hand (the Solenoid Flapper needs to be released).
4136D060AA
Look at the stop position of the Take-Up Roller from the Clutch Gear side.
D-27
1. When the Roller is leaning in the clockwise direction, move the coupling Gear in the A direction.
4136D046AA
2. When the Roller is leaning in the counter clockwise direction, move the coupling Gear in the B direction.
4136D045AA
(6)
Disassembling the Fusing Unit
NOTE · The Fusing Unit is extremely hot immediately after the Power Switch has been turned OFF. Allow a sufficient time to let it cool down before starting the procedure to prevent burn. 1. Remove the Fusing Unit. E-8 Upper Fusing Roller section 2. Remove the two screws. 3. Remove the Fusing Unit is divided into the Upper Fusing Roller section and Lower Fusing Roller section. Lower Fusing Roller section
4136D021AA
4. Remove two bushings and the Pressure Roller.
Lower Fusing Roller section
4136D022AA
D-28
Upper Fusing Roller section
Precautions for Installation of the Bushings · Make sure that the slits in the bushing are properly aligned with the rib of the Fusing Unit.
4136D040AA
5. Remove one screw and the Thermistor. NOTE · When reinstalling the Thermistor, route the harness as shown in the illustration.
4980D068AB
D-29
2-6.
Upgrading the Firmware
NOTES · The PagePro 1380 MF or The PagePro 1390 MF TWAIN driver and printer driver must already be installed on the host computer before firmware can be updated. · If the PagePro 1380 MF or The PagePro 1390 MF TWAIN driver or printer driver is not installed, follow the procedure described below to install the driver. · If the drivers are already installed, skip to "Procedure for Upgrading the Firmware" and upgrade the firmware. (1) Minimum System Requirements · Windows XP or Windows 2000 (Windows ME/98SE cannot be used) · Pentium III 500MHz and above, 64 MB RAM
Operating System Host Computer (2)
Install the TWAIN Driver Software
1. Make sure that the machine is not connected to the host computer. 2. Insert the PagePro 1380 MF or The PagePro 1390 MF Utilities & Documentation CDROM into the CD-ROM/DVD drive. 3. The CD-ROM Installer automatically starts. NOTE · If the Installer does not automatically start, use Windows Explorer to browse the CDROM and double-click "setup.exe." 4. Follow the instructions on the screen. 5. Connect the PagePro 1380 MF or The PagePro 1390 MF to the host computer. 6. The "Found New Hardware" (Windows XP/2000) on the host computer shows up. 7. Follow the instructions on the screen. (3) Install the Printer Driver the host computer appears. 2. Follow the instructions on the screen. NOTE · Do not the "Add Printer" wizard to install the PagePro 1380 MF or The PagePro 1390 MF driver and utilities.
1. After installing the TWAIN driver, the "Found New Hardware" (Windows XP/2000) on
D-30
(4)
Procedure for Upgrading the Firmware
1. Turn OFF the PagePro 1380 MF or The PagePro 1390 MF and the host computer. 2. Turn ON the PagePro 1380 MF or The PagePro 1390 MF. 3. Start up the host computer (Windows 2000/XP). 4. Copy the firmware grade data to the host computer. 5. After the hardware is detected, use a USB cable to connect the PagePro 1380 MF or The PagePro 1390 MF to the host computer. 6. Double-click the "FWUpdate.exe" file to begin the firmware upgrade procedure.
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7. The "Firmwar