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TravelMate 620
Service Guide
Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: 91.42S01.001
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on TravelMate 620 service guide.
Date
Chapter
Updates
II
Copyright
Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: Screen messages NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
V
VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 2
System Utilities
31
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 3
Machine Disassembly and Replacement
43
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Removing the External DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Removing the External Modem Combo Card . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the CD-ROM/DVD-ROM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the TouchPad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the RTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Separating the Lower Case from the Upper Case . . . . . . . . . . . . . . . . . . .56 Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
VII
Table of Contents
Removing the PCMCIA Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Modem Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the LCD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 4
Troubleshooting
63
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .65 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Index of PQA Diagnostic Error Code Message . . . . . . . . . . . . . . . . . . . . . . . . .78
Chapter 5
Jumper and Connector Locations
79
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 SW2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Chpater 6 Appendix A Appendix B
FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components
83 91 93
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Microsoft Windows 2000 Professional Environment Test . . . . . . . . . . . . . . . . . .94 Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Appendix C Index
Online Support Information
99 101
VIII
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!
Intel® Mobile Pentium® III Tualatin processor with 512 KB L2 cache and Intel® SpeedStepTM technology support 64-bit memory bus Modular bay (removable CD or DVD drive) External USB floppy drive High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack Power management system with ACPI (Advanced Configuration Power Interface) Smart Card interface with pre-boot authentication systems as security feature
! ! ! ! ! ! !
Display
!
13.3" or 14.1" Thin-Film Transistor (TFT) eXtended Graphics Array+ (XGA) liquid crystal-display (LCD), or 15" TFT Super eXtended Graphics Array+ (SXGA+) LCD 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as LCD projection panels for large-audience presentations "Automatic LCD dim" feature that automatically decides the best settings for your display and conserves power Dual display capability (except Windows 2000)
! ! !
!
!
Multimedia
! ! !
Built-in 16-bit 3D Audio subsystem Built-in dual speakers Built-in microphone
Connectivity
! ! ! ! ! ! !
High-speed fax/data modem port Fast infrared wireless communication Dual USB (Universal Serial Bus) ports Ethernet/Fast Ethernet port 1394 port Optional Bluetooth wireless communication feature Optional InviLink 802.11b wireless LAN
Chapter 1
1
Expansion
! ! ! ! !
One type II CardBus PC Card slot One SmartBus slot Upgradeable memory Removable drives EasyPort port replicator
Keyboard and Pointing Device
! !
84-/85-key Windows keyboard Ergonomically-centered touchpad pointing device with scroll function
I/O Ports
! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
One type II CardBus PC Card slot(s) One RJ-45 jack for Ethernet One RJ-11 phone jack One DC-in jack (AC adapter) One parallel port (ECP/EPP compliant) One external monitor port One PS/2 keyboard/mouse port One audio line-out jack One microphone-in jack Two USB ports One port replicator connector One firewire 1394 port One S-video output port One RF receiver socket One SmartCard reader One FIR port
2
Chapter 1
System Block Diagram
CLK. GEN.
ICS 950806
Mobile CPU
Tualatin
HOST BUS
CRT
SO-DIMM*2
MEM BUS
Almador-M
GMCH
version: A5
VCH
TV Encoder
LCD
Primary EIDE
HDD
HUB I/F CMOS BAT
CH7011
TV
Modular Bay
CDROM (FDD)
ICH3-M
LAN
PCI BUS
1394
TSB43AA22
USB X2
(Bluetooth)
Power SW
TI2216
RF CONN.
MiniPCI
802.11b
CARDBUS
OZ711E1
CARDBUS One Slot
MIC.
INT. SPKR
AC LINK
AC'97 CODEC
ALC201
SmartCard
LPC BUS
SMsC SIO
LPC47N267
OP AMP
APA2020
LINE OUT
Modem Daughter Card
KBC
M38859
FWH
49LF004
LPC DEBUG CONN
Printer
FIR
Touch Pad
INT. KB
Chapter 1
3
Board Layout
Top View
1 2 3 4 5 6 7
Debug Board Connector USB Port Mini PCI Connector HDD Connector IEEE 1394 Port Replicator Line-in Port
16 17 18 19 20 21 22
TRI Choke Microphone in port LCD Cover Switch Connector LED/Inverter Board Connector CPU Socket FAN Connector SW2 setting
4
Chapter 1
8 9 10 11 12 13 14 15
Lin-out Port Parallel Port LCD FPC Connector Port Replicator FAN Connector PS/2 Port USB Port DC-in Port
23 24 25 26 27 28 29 30 31
Touchpad Connector Keyboard Connector RTC Battery Connector External CD/DVD-ROM Module Connector Speaker Connector Speaker Connector To main board connector Cardbus Connector Cardbus/SmartCard socket
Chapter 1
5
Bottom View
1 2 3 4
Modem Connector Modem board socket FIR RF Module Connector
5 6 7
DIMM socket 2 DIMM socket 1 Modem Connector
6
Chapter 1
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
# 1 2 3
Icon
Item Display screen Touchpad Click buttons (left, center and right) Palmrest Keyboard Status indicators
Description Also called LCD (liquid-crystal display), diplays computer output. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a scroll up/down button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). Inputs sounds and voices into your computer. Outputs sound
4 5 6
7
Infrared port
8
Microphone
9
Speaker
Chapter 1
7
Left Panel
# 1 2
Icon
Item Hard Disk Bay USB port
Description Houses the computer's removable hard disk (secured by a screw). Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). Slot for Smart Card interface with pre-boot authentication systems. Ejects the SmartCard from the slot. Accept one type III or two Type II 16-bit PC Card(s) or 32-bit CardBus PC Card(s).
3 4 5
Smart Card slot Smart Card Eject button PC Card slot
6 7 8
PC Card Eject buttons Battery bay Video capture kit slot
Eject the selected PC Card from the slot. Houses the computer's battery pack. Accepts the video capture kit option on the left side of the computer.
8
Chapter 1
Right Panel
# 1 2 3 4 5 6 7
Item Video capture kit slot AcerMedia drive bay AcerMedia indicator Eject button Emergency eject slot Power switch Security keylock
Description Accepts the video capture kit option on the right side of the computer. Houses a removable media drive module. Lights up when the AcerMedia drive is active. Ejects the drive tray. Ejects the drive tray when the computer is turned off. Turns on the computer power. Connects to a Kensington-compatible computer security lock.
Chapter 1
9
Rear Panel
# 1
Icon
Item Power jack
Description Connects to an AC adapter
2
USB ports (two)
Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). Connects to any PS/2-compatible device (e.g., PS/2 mouse).
3
PS/2 port
4
External display port
Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution. I/O replicator for EasyPort expansion devices. Connects to a parallel device (e.g., parallel printer).
5
Expansion Port
6
Parallel port
7
Speaker/Headphoneout jack Line-in jack
Connects to audio line-out devices (e.g., speakers, headphones). Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Connects to a phone line.
8
9
Modem jack
10
Network jack
Connects to an Ethernet 10/100-based network
11
Port 1394
10
Chapter 1
Bottom Panel
# 1 2 3 4 5 6 7
Icon
Item AcerMedia bay Battery bay Hard disk bay Battery release latch Memory compartment
Description Houses an AcerMedia drive module. Houses the computer's battery pack. Houses the computer's hard disk (secured by a screw). Unlatches the battery to remove the battery pack. Houses the computer's main memory.
Mini docking connector Connects to DockMate V mini docking station. AcerMedia bay release latch Unlatches the AcerMedia drive for removal or swapping.
Chapter 1
11
Indicators
The computer has seven easy-to-read status icons on the right of the display screen.
The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
# 1
Icon
Function Wireless Communication Power
Description Lights when the Blue-Tooth/Wireless LAN capabilities are enabled. Lights when the computer is on. Blinks when a battery-low condition occurs.
2
3
Sleep
Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Lights when the floppy drive, hard disk or AcerMedia drive is active. Lights when the battery is being charged.
4
Media Activity
5
Battery Charge
6
Caps Lock
Lights when Caps Lock is activated.
7
Num Lock
Lights when Num Lock is activated.
12
Chapter 1
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num Lock (Fn-F11)
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. a better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll Lock (Fn-F12)
Chapter 1
13
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold j while using cursor-control keys. Hold Fn while typing letters on embedded keypad.
Num Lock Off
Hold Fn while using cursorcontrol keys. Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.
14
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Windows logo key
Icon
Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All) + R (Displays the Run...dialog box)
Application key
Opens a context menu (same as a right-click).
Chapter 1
15
Hot Keys
The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Fn-F1
Icon
Function Hot key help
Description Displays a list of the hotkeys and their functions.
Fn-F2
Setup
Accesses the notebook's configuration utility.
Fn-F3
Power Management Scheme Toggle Sleep
Switches the power management scheme used by the computer (function available if supported by operating system). Puts the computer in Sleep mode, which can be defined via the advanced section of the Power Management Properties in the Windows Control Panel. Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. When you connect an external PS/2 mouse, the computer automatically disables the touchpad.
Fn-F4
Fn-F5
Display toggle
Fn-F6
Screen blank
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Turns the speakers on and off; mutes the sound.
Fn-
Brightness up
Increases the screen brightness.
Fn-
Brightness down
Decreases the screen brightness.
Fn-up
Volume up
Increases the speaker volume.
16
Chapter 1
Hot Key Fn-down
Icon
Function Volume down
Description Decreases the speaker volume.
Chapter 1
17
Launch Keys
Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3, Mail button and Web browser button. By default, buttons P1and P2 are users programmable. The mail button is used to launch the mail application. The LED of the mail button will flash when the user has received an incoming email. The P3, by default is used to launch a multimedia application that came bundled with your system. The web browser button, by default is used to launch your internet browser.
18
Chapter 1
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
NOTE: When using an external USB or serial mouse, you can press Fn + r to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad Basics
The following items teach you how to use the touchpad:
! !
Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
!
Function Execute
Left Button Click twice quickly
Right Button
Center Buttons
Tap Tap twice (at the same speed as doubleclicking a mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor
Select Drag
Click once Click and hold, then use finger to drag the cursor on the touchpad
Access context menu Scroll
Click once Click and hold the up/down button
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness. Chapter 1 19
Hardware Specifications and Configurations
Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage Specification Intel Pentium III 1/1.066/1.133 GHz processor with 512KB L2 on-die Cache Micro-FCPGA package 1.40V/1.15V 1.25V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer V 3.3 Flash ROM 512KB 32-pin TSOP ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, IrDA, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting Specification
BIOS password control
Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 512KB Always enabled Always enabled Fixed in write-back Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel Amador-M 0MB 2 sockets (2 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
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Chapter 1
Memory Combinations
Slot 1 0 MB 64 MB 0 MB 64 MB 128 MB 64 MB 128 MB 128 MB 0 256 256 MB 64 MB 256 MB 128 MB 256 MB 512 64 128 512 512 64 MB 0 MB 128 MB 64 MB 0 MB 128 MB 64 MB 128 MB 256 0 64 MB 256 MB 128 MB 256 MB 256 MB 64 512 512 128 512 Slot 2 64 MB 64 MB 128 MB 128 MB 128 MB 192 MB 192 MB 256 MB 256 256 320 MB 320 MB 384 MB 384 MB 512 MB 576 576 640 640 1024 Total Memory
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Intel 82562 ET 10/100 Mbps RJ45 Rear side Specification
Modem Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Specification Ambit MDC module with Lucent modem controller 14.4K 56K V.90 MDC RJ11 Rear side
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Floppy Disk Drive Interface
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5V +/- 10% 2DD (720KB) 9 80 1 MB 300 2 MFM/FM 2HD (1.2MB, 3-mode) 15 80 1.6 MB 360 2HD (1.44MB) 18 80 2 MB 300 Mitsumi D353G Specification
Hard Disk Drive Interface
Item Vendor & Model Name Capacity (MB) Bytes per sector Data heads Recording zone Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 512KB ATA-5 216 100 MB/Sec. Ultra DMA mode-5 2048KB ATA-5 216 100 MB/Sec. Ultra DMA mode-5 2048KB ATA-5 235 100 MB/Sec. Ultra DMA mode-5 1 4200 RPM 2 4200 RPM 2 4200 RPM IBM Travelstar 10GN IC25N020ATDA04 10000 512 2 16 IBM Travelstar 20GN IC25N020ATDA04 20000 512 3 16 Specification IBM Travelstar 30GN IC25N030ATDA04 30000 512 4 16
DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec.) Data Buffer Capacity Interface MKE SR-8176 With CD Diskette Sustained: Max 3.6Mbytes/sec 512 KBytes IDE/ATAPI With DVD Diskette Sustained: Max 10.8Mbytes/sec. Specification
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Chapter 1
DVD-ROM Interface
Item Applicable disc format Specification DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Power Requirement Input Voltage 5V(DC) +/- 5% Soft eject (with emergency eject hole)
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Cirrus Logic Realtek ALC 201 Built-in Stereo 18 bit stereo Digital to analog converter 18 bit stereo Analog to Digital converter Microsoft PC98/PC99, AC97 2.1 Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz Yes Yes DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification
Video Interface
Item Chip vendor and model name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Almador-M Core/2.5V Memory/2.5V No 4X AGP (Accelerated Graphics Port) bus 1600x12000 (32 bit colors) 1800x1440 (32 bit colors) Specification
Video Memory
Item Fixed or upgradeable Video memory size Fixed 8.0 MB Specification
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Video Resolutions Mode (for both LCD and CRT)
Resolution 640x480 720x480 800x600 848x480 1024x768 1152x864 1280x1024 1400x1050 1600x1200 8 bits (256 colors) Yes Yes Yes Yes Yes Yes Yes Yes Yes 16 bits (High color) Yes Yes Yes Yes Yes Yes Yes Yes Yes 24 bits (True color) Yes Yes Yes Yes Yes Yes Yes Yes Yes 32 bits (True color) Yes Yes Yes Yes Yes Yes Yes Yes Yes
Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) SMSC LPC47N267 1 Rear side 25-pin D-type connector, in female type Enable/Disable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 278h, 378h IRQ7, IRQ5 Specification
Serial Port
Item Serial port controller Number of serial port Supports 16550 UART Connector type Location Serial port function control Optional serial port (in BIOS Setup) Optional serial port IRQ (in BIOS Setup) SMSC LPC47N267 1 Yes 9-pin D-type connector, in male type Rear side Enable/Disable by BIOS Setup 3F8h, 2F8h, 3E8h, 2E8h IRQ4, IRQ11 Specification
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Chapter 1
USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 1.1 USB 1.1 2 Rear side Enable/Disable by BIOS Setup Specification
IrDA Port
Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control IrDA FIR port (in BIOS Setup) IrDA FIR port IRQ (in BIOS Setup) ECP DMA channel (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup) SMSC LPC47N267 1 Left side Enable/disable by BIOS Setup 2F8 IRQ3 DMA channel 3 Not available Specification
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ6933 Type-III/II One type-III or Two type-II Left side No ZV support Yes (IRQ11) Specification
System Board Major Chips
Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Intel Almador-M / ICH3-M SMSC LPC47N267 Realtech ALC 200 ATI Rage Mobility - M6-S ICH3-M M38859 Built-in Intel Almador-M / ICH3-M Controller
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Mitsubishi M38859 SMK US 84/85-key Specification
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Keyboard
Item Windows 95 keys Internal & external keyboard work simultaneously Yes Yes Specification
Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Sony BTP-30A1 Li-ion 5880 mAH V/cell 9 3 cells in series, 3 series in parallel 11.1 V Specification
DC-AC LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/ Lamp Ambit T621124.00 730 7.3 (min.) 40 (min.) Iout(Min) Iout(Max) 0.7mA 6.3mA 565 (typ.) 1.0mA 7.0mA 1.3mA 7.7mA 21 (max.) 900 (max.) 65 (max.) Vadj=0V Vadj=3.2V Specification
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information.
LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Optical Specification Brightness control Contrast control keyboard hotkey No 15 TFT SXGA+ (1400x1050) 262K Specification Hitachi TX38D95VC1CAM
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Chapter 1
LCD
Item Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 690 Specification
AC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 1500 Vac (or 2121 Vdc), 10 mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 2 sec. (@115Vac) 4 ms min. (@115 Vac input, full load) 24 V Output can be shorted without damage 15kV (at air discharge) 8kV (at contact discharge) +12V ~ +19V 2.75 ± 0.2 A +19.0V~20.0V 300mvp-pmax (20MHz bandwidth) 0 A (min.) 3.16 A (max.) 1.5 A 0.9 A 47 - 63 47 - 63 90 - 270 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). @ 90Vac @ 180Vac Delta ADT-60XB D 3P Specification
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27
Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time.
! ! ! !
Phenomenon The Sleep indicator lights up
All power shuts off
The display shuts off
Hard disk drive is in standby mode. (spindle turned-off)
Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5~25.6Hz: 0.38mm (peak to peak) 25.6~250Hz: 0.5G 5~27.1Hz: 0.6G 27.1Hz~50Hz: 0.4mm (peak to peak) 50~500Hz: 2.0G Non-operating (packed) 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4G 20% to 80% RH, non-condensing 20% to 90% RH, non-condensing (unpacked) 20% to 90% RH, non-condensing (storage package) +5~+35 °C -10~+60 °C -20~+60 °C (storage package) Specification
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Chapter 1
Mechanical Specification
Item Dimensions Weight I/O Ports Specification 323 (W) x 265 (D) x 35(H) for 15.0" TFT less than 5.9 lbs for 15.0" TFT model 2 type II or one type III CardBus socket(s), 1 RJ-11 modem port, 1 RJ-45 LAN port, 1 DC-in jack (AC adapter), 1 FIR port, 1 parallel port, 1 serial port, 1 external monitor port, 1 PS/2 keyboard/mouse port, 1 mini docking station connector, 2 USB ports, 1 speaker/headphone-out jack, 1 audio line-in jack, 1 microphone-in jack, 1 fingerprint recognition sensor Two Housing: MCS-050 Panel : Plastic Indicators Switch Wireless Communication, Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock Power
Drive Bays Material
Memory Address Map
Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000E0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h 40 KB 128 KB 512 KB Size Function System BIOS UMB Area VGA BIOS Video memory (VRAM) Conventional memory
I/O Address Map
I/O Address 000-00F 020-021 040-043 060, 064 061 040B 061 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 120-13F 180-18F 170-177 1F0-1F7 220-22F 240-24F 278-27F 2E8-2EF 2F8-2FF 378, 37A 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Audio Audio (optional) Parallel port 3 COM4 COM2 or FIR (optional) Parallel port 2 DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 38859 chip select System speaker out DMA controller-1 System speaker Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Numeric data processor Power management controller Function
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I/O Address Map
I/O Address 3BC-3BE 3B0-3BB 3C0-3DF 3F0h-3F7 3E8-3EF 3F0-3F7 3F8-3FF 480-48F, 4D6 4D0-4D1 CF8-CFF Standard Floppy Disk Controller COM3 or LT Win modem (optional) Floppy disk controller COM1 DMA controller-1 PCI configuration register Paraller port 1 Video Controller Function
IRQ Assignment Map
Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System timer Keyboard Cascade IR COM1 (Serial port) Reserved for R2 card Floppy LPT (Parallel port) CMOS/RTC SCI IRQ used by ACPI bus Audio (PIRQB#), Modem (PIRQB#), SMBUS controller (PIRQB#), IEEE 1394 (PIRQ#), 802.11b (PIRQE#), LAN (PIRQTE#) VGA (PIRQA#), USB (PIRQA#, PIRQC#, INTD#), CardBus controller (PIRQB#, PIRQB#) PS/2 device Math processor 1st EIDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function
DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Reserved Reserved Floppy Reserved DMA controller Reserved Reserved Reserved Function
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Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press
m during POST (while the TravelMate logo is being displayed).
Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard Device Configuration, System Security and Loading Default Settings. To enter a menu, highlight the item using the
w / y keys, then press e.
Within a menu, navigate through the BIOS Utility by following these instructions:
! ! !
Press the Press the
w / y keys to move between the parameters. z / x keys to change the value of a parameter.
Press the | key while you are in any of the menu options to return to the main menu.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.
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System Information
The System Information screen displays a summary of your computer hardware information.
NOTE: The screen above is a sample and may not reflect the actual data on your computer. "X" may refer to a series of numbers and/or characters. The following table describes the information in this screen.
Parameter CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Video RAM Size LAN Device Wireless LAN Device Bluetooth Device Modem Device
Description Describes the type of CPU installed in the system. Shows the floppy disk drive type (1.44 MB, 3.5-inch). Shows the size or capacity of the hard disk. Shows the serial number of the hard disk. Shows the high-capacity disc drive installed. Shows the system BIOS version. Shows the video graphics accelerator BIOS version. Shows the video RAM allocated from main memory size. Shows the status of LAN device. Also shows the MAC address of this LAN device if existed. Shows the status of wireless LAN device. Also shows the MAC address of this LAN device if exsited. Shows the status of bluetooth device. Shows if the system has a modem or not.
The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
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Chapter 2
Basic System Settings
The Basic System Settings screen allows you to set the system date and time.
The following table describes the parameters in this screen.
Parameter Date Time
Description Sets the system date. Sets the system time.
Format DDD MMM DD, YYYY (day-of-the-week month day, year) HH:MM:SS (hour:minute:second)
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Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
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Chapter 2
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings .
Parameter Boot Display
Description Sets the display device on boot-up. When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display. When set to Both, the computer outputs to both the computer display screen and an external display device if one is connected.
Options Both or Auto
CPU Serial Number
Enable or Disable CPU Serial Number Feature. If enabled, user may read CPU serial number via necessary utility. If disabled, user cannot read it. But on the model equipped with Celeron CPU which does not support CPU Serial Number feature, this option should be invisible.
Enabled or Disabled
Screen Expansion
Expand the screen on the graphic/text mode. When it is disabled, the graphic/text mode expansion function is disabled and the graphic/text image will be centralized on the LCD. If it is enabled, the graphic/ text image will be expanded to the full LCD screen.
Enabled or Disabled
Resume on LAN/Modem Access Hotkey Beep Fast Boot
When enabled, the computer will wake up from sleep state if any LAN access to it occurs. When enabled, the computer makes a beep when a hot key is pressed. When this flag is set, the ACPI OS will communicate with the BIOS to decide the next POST is Fast or Diagnostic. When enabled, remote host with appropriate boot image can boot this computer. Select CPU power policy
Enabled or Disabled Enabled or Disabled Ensabled or Disabled
Boot from LAN Intel R SpeedStepTM Technology
Disabled or Enabled Automatic Maximum Performance Battery Optimized Reversed
Boot Drive Sequence
There are four priorities that can let the user to specify the boot device sequence.
Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4rd ) for bootable drives in your computer. For example, the default value (1st: Floppy Disk, 2nd: CD-ROM, 3rd: Hard Disk) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk. To set the boot drive sequence, use the w / y keys to select a priority level (1st, 2nd, 3rd and 4rd), then use the
z / x keys to select the device for that priority level.
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35
Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Device Configuration screen assigns resources to basic computer communication hardware.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings
Parameter Serial Port
Description Enables or disables the serial port. The serial port is a PnP device. Enabled/Disabled setting will not affect the Windows Device Manager setting of the serial port. When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.
Options Enabled or Disabled 3F8h, 2F8h, 3E8h, or 2E8h 4 or 3
Parallel Port
Enables or disables the parallel port. The parallel port is a PnP device. Enabled/Disabled setting will not affect the Windows Device Manager setting of the parallel port. When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port.
Enabled or Disabled 378h, 278h, or 3BCh 7 or 5 Bi-directional, ECP, or Standard
ECP DMA Channel
Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Operation Mode is set to ECP. Select default wireless device when system boot. User may select preferred device as default wireless device, or disable all wireless device to prevent unnecessary RF signals. For the model without Bluetooth or Wireless LAN, the corresponding items should be invisible.
1 or 3
Default Wireless Device
Disable, Wireless LAN, Blutooth
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Chapter 2
System Security
The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Setup Password
Description When set, this password protects the computer and the BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password. When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password. This item appears only if the platform is business model.
Options None or Present
Power On Password
None or Present
Hard Disk Password
None or Present
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Setting a Password
Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the z / x key. The password box appears:
2.
Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press
e.
Retype the password to verify your first entry and press
e.
After setting the password, the computer automatically sets the chosen password parameter to Present.
Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:
!
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.
!
!
When a password is set, a password prompt appears on the left-hand corner of the display screen. 1. When the Setup Password is set, the following prompt appears when you press m to enter the BIOS Utility at boot-up.
Setup Password
Type the Setup Password and press e to access the BIOS Utility. 2. When the Power On Password is set, the following prompt appears at boot-up.
Power-on Password
Type the Power On Password (a symbol appears for each character you type) and press
e to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press e. 3. When the Hard Disk Password is set, the following prompt appears at boot-up.
HDD Password
Type the Hard Disk Password (a symbol appears for each character you type) and press computer. If you enter the password incorrectly, an x symbol appears.
e to use the Try again and press e.
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You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.
Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press e. The following dialog box displays.
If you would like to load default settings for all parameters, use the cursor z / x keys to select Yes; then press e. Choose No if otherwise.
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39
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
! !
New versions of system programs New features or options
Use the IFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.
System Utility Diskette
This utility diskette is for the Acer TravelMate 740 notebook machine. You can find the utility in Service CD kit. It provides the following functions: 1. 2. 3. Panel ID Utility Thermal & Fan Utility Mother Board Data Utility
To use this diskette, first boot from this diskette, then a "Microsoft Windows ME Startup Menu" prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.
System Diagnostic Diskette
IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 740 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
1
New added description. Please pay attention to it.
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Chapter 2
Running PQA Diagnostics Program
PQA
Vx_x
xx-xx-xx
Diag
Result
SysInfo
Option
Exit
Press z / xto move around the main menu. Press are Diag, Result, SysInfo, Option and Exit.
e to enable the selected option.
The main options
The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
PQA
Vx_x
xx-xx-xx
Diag
ONE MULTI FULL QUICK
Result Diag
TEST TEST TEST TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the selected test items in sequence. Full Test performs all test items in detail for your system. Quick Test performs all test items quickly for your system.
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The screen below appears if you select Multi Test.
PQA PQA
Vx_x Vx_x
xx-xx-xx xx-xx-xx
Diag Diag
ONE TEST One TEST MULTI TEST Multi TEST FULL TEST QUICK TEST
Result Result Diag Diag
SysInfo SysInfo
Option Option
Exit Exit
TEST COUNT VALUE (1...9999) 1
Specify the desired number of tests and press
e.
After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA
Vx_x
xx-xx-xx
Diag Result Diag
MANUALTest Items TEST [ AUTO] System Board TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache
SysInfo
Option
Exit
SPACE: mark/unmark selecting item ESC : return to upper menu F1 : Help menu F2 : test the marked item(s) ENTER: open sub-item's menu Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press view the available options of each selected item. Press | to close the submenu.
e to
The right corner screen information gives you the available function keys and the specified test number.
! ! ! ! !
Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s) Enter: Opens the available options
Test Times: Indicates the number of tests to perform. ! NOTE: The F1 and F2 keys function only after you finish configuring the Test option. NOTE: When any errors are detected by diagnostic program, refer to "Index of PQA Diagnostic Error Code" for troubleshooting.
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Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
! ! ! ! ! !
Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screw driver Phillips screw driver Tweezers Plastic Poker Hex screw driver
Plastic flat screw driver ! NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
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Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Start
Ax2 CD/DVD ROM Module
Bx2 Main Unit (see next page for details)
Battery
DIMM Cover
HDD Cover
HDD Module Modem Board DIMM
HDD Bracket CD/DVD ROM Drive
HDD CD/DVD ROM FPC Cable
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Main Unit
Cx2
Cx2
Keyboard
Middle Cover
Cx6
LCD Module RTC battery Heatsink Plate Ex4 CPU Screw x 4 LCD Bezel CPU Fansink Dx4 Cx6 LCD Inverter Board Fx2
Upper Case
CPU
Lower Case
Gx6 LCD Bracket
Ax2 Touchpad Frame Cx1 Speakers
Ax2
Touchpad Daughter Board Ax2 Main Board
PCMCIA Socket
Modem Cable
Screw List
Item A B C D E F G Description Screw M2 X L4 (Black) Screw M2.5 X L6 (Black) Screw M2.5 X L8 ((Black) Screw M2.5 X L3.5 (Black) Screw M2 X L5 (Black) Screw M2.5 X L10 (Black) Screw M2 X L3 (Silver)
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Removing the Battery Pack
1. 2. Push the battery release button inward. Slide the battery pack out from the main unit.
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Removing the External DIMM Module
1. Remove the 2 screws of the DIMM cover, then remove the DIMM cover from the lower case.
2.
Push out the latches on either side of the DIMM socket and remove the DIMM memory.
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Removing the External Modem Combo Card
1. 2. Remove the 2 screws of the DIMM cover and remove the DIMM cover from the lower case. Remove the 2 screws on the modem board and remove the modem board from the main board.
3.
Disconnect the modem power cable from the modem board.
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Removing the CD-ROM/DVD-ROM Module
1. 2. Push the CD-ROM module release button inward. Slide the CD-ROM module out from the main unit.
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Removing the Hard Disk Drive Module
1. 2. Remove the screw of the hard disk cover, then remove the HDD cover. Pull the plastic tag to remove the HDD module.
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Disassembling the Main Unit
Removing the Middle Cover
1. First, release the 2 screws on the rear of the unit.
2.
Pry up the middle cover from both sides, then remove it from the main unit.
Removing the Keyboard
1. 2. See "Removing the Middle Cover" on page 52 Remove the 2 screws from the rear of the unit as shown, then poke the 3 guide pins downward to release the keyboard.
3. 4.
Lift the keyboard up and put it on the upper case. Disconnect the keyboard cable from the main board.
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5.
Remove the keyboard.
Removing the LCD Module
1. 2. 3. 4. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 Remove the two screws as shown. Disconnect the LED/inverter cable and the LCD coaxial cable from the main board.
5. 6.
Release the two screws on the main unit and the 4 screws as shown. Lift up the LCD module carefully.
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Removing the TouchPad Module
1. 2. Snap off the touchpad frame from the upper case carefully. Remove the touchpad button and the scroll key from the upper case.
3. 4.
Disconnect the cable from the touchpad board. Remove the touchpad board from the upper case.
Removing the CPU
1. 2. 3. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 Slide the heat sink plate this way, and remove the heat sink plate.
4. 5.
Release the 4 screws on the CPU fan sink. Disconnect the CPU fan sink cable.
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6.
Remove the CPU fan sink.
7. 8.
Loose up the CPU secure knot. Remove the CPU.
Removing the RTC
1. 2. 3. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 Disconnect the RTC connector from the mainboard.
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4.
Remove the RTC battery.
Separating the Lower Case from the Upper Case
1. 2. 3. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 Disconnect the touchpad cable from the main board.
4.
Disconnect the cover switch cable and the microphone cable from the main board.
5.
Release the six screws from the bottom of the main unit as shown below.
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6.
Remove the upper case from the main unit gently.
Removing the System Board
1. 2. 3. 4. 5. 6. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the CPU" on page 54 See "Separating the Lower Case from the Upper Case" on page 56 Remove the 2 screws on the main board as shown below. Remove the main board from the lower case with caution.
Removing the PCMCIA Socket
1. 2. 3. 4. 5. 6. 7. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the CPU" on page 54 See "Separating the Lower Case from the Upper Case" on page 56 See "Removing the System Board" on page 57 From the back of the main board, release the two screws as shown below. Remove the PCMCIA cable from the main board.
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8.
Detach the PCMCIA socket from the main board.
Removing the Modem Power Cable
1. 2. 3. 4. 5. 6. 7. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the CPU" on page 54 See "Separating the Lower Case from the Upper Case" on page 56 See "Removing the System Board" on page 57 Remove the tapes on the modem cable Disconnect the modem power cable from the main board and remove the cable.
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Disassembling the LCD Module
Removing the LCD Bezel
1. 2. 3. 4. 5. 6. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the LCD Module" on page 53 Remove the 4 screw caps from the LCD module. Remove the 4 screws from the LCD module. Remove the video capture kit covers from both sides of the LCD module.
7.
Snap the LCD bezel off carefully.
Removing the Inverter Board
1. 2. 3. 4. 5. 6. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the LCD Module" on page 53 See "Removing the LCD Bezel" on page 59 Remove the 2 screws from the inverter board. Disconnect the LCD power cable and remove the inverter board from the LCD panel.
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7.
Disconnect the inverter cable from the inverter.
Removing the LCD Bracket
1. 2. 3. 4. 5. 6. See "Removing the Middle Cover" on page 52 See "Removing the Keyboard" on page 52 See "Removing the LCD Module" on page 53 See "Removing the LCD Bezel" on page 59 Release the 4 screws as shown below. Take out the LCD panel from the LCD module carefully.
7.
Release these 6 screws from both sides of the LCD panel.
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8.
Remove the left and right LCD brackets.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. The diagnostic test detected an error and displayed a FRU code. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To "Power System Check" on page 65. "Power-On Self-Test (POST) Error Message" on page 68 "Undetermined Problems" on page 76 "Error Message List" on page 69 "System Diagnostic Diskette" on page 40 "Power-On Self-Test (POST) Error Message" on page 68 Use the customer-reported symptoms and go to "Power-On Self-Test (POST) Error Message" on page 68 "Intermittent Problems" on page 75 "Undetermined Problems" on page 76
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See "System Diagnostic Diskette" on page 40 for details. 1. 2. 3. 4. Boot from the diagnostics diskette and start the PQA program (see "System Diagnostic Diskette" on page 40). Go to the diagnostic Diskette Drive in the test items. Press F2 in the test items. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the system board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 4. Boot from the diagnostics diskette and start the PQA program (refer to "System Diagnostic Diskette" on page 40. Go to the diagnostic CD-ROM in the test items. Press F2 in the test items. Follo