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Imerge AX Platform
Service Manual

Important
The information contained in this service manual pertains only to the AX platform manufactured by Imerge as of the effective date of this manual or the latest revision thereof. This service manual was prepared for exclusive use by appointed service personnel in light of their training and experience as well as the availability to them of parts, proper tools and test equipment. Consequently, we provide this service manual for general information only without warranty of the results with respect to any application of such information. Furthermore, because of the wide variety of circumstances under which maintenance and repair activities may be performed and the unique nature of each individual's own experience, capacity, and qualifications, the fact that a customer has received such information from us this does not imply in anyway that we deem said individual to be qualified to perform any such maintenance or repair service. Moreover, it should not be assumed that every acceptable test and safety procedure or method, precaution, tool, equipment or device is referred to within, or that abnormal or unusual circumstances, may not warrant or suggest different or additional procedures or requirements. This manual is subject to periodic review, update and revision. Customers are cautioned to obtain and consult the latest revision before undertaking any service of the equipment.
ENGLISH

CAUTION

Servicing of this product in accordance with this service manual should never be undertaken in the absence of proper tools, test equipment and the most recent revision to this service manual which is clearly and thoroughly understood. This static control precaution symbol appears throughout this manual. When this symbol appears next to a procedure in this manual, static control precautions MUST be observed. Use a static control workstation to help ensure that static charges are safely conducted to ground and not through static sensitive devices.

Technical Competence
The procedures described in this service manual should be performed by trained and authorised personnel only. Maintenance should only be undertaken by competent individuals who have a general knowledge of and experience with devices of this nature. No repairs should ever be undertaken or attempted by anyone not having such qualifications. Genuine replacement parts manufactured, sold or specified by Imerge must be used for all repairs. Read completely through each step in every procedure before starting the procedure; any exceptions may result in a failure to properly and safely complete the attempted procedure. Note: A note provides additional information to clarify a point in the text. Important: An Important statement is similar to a note, but is used for greater emphasis. CAUTION: A CAUTION statement is used when the possibility of damage to the equipment exists. WARNING: A WARNING statement is used when the possibility of injury to service personnel exists.

2

Warnings
ENGLISH

Disconnect the mains power to the unit during disassembly/assembly procedures. Do not perform any service or maintenance with the power applied unless specifically told to do so in the procedure. Use extreme care while performing service procedures with the cover removed or while working on the unit with power connected. An electrical shock hazard does exist, and the power supply heatsinks can deliver an electrical shock even when mains power is removed from the unit; be certain to observe all standard safety precautions.

Special Tools and Equipment
The following tools (or their functional equivalents) are required to complete the recommended service procedures. Required Tools No.1 Pozidriv Screwdriver (M3) No.2 Pozidriv Screwdriver (M4) Nutspinner M3 (5mm) Flat nose Pliers Anti-Static Workstation Flat Nose Pliers Pick Up Tool Digital Multimeter High grab adhesive (Please read the label for instructions of use)

Online Support
Use the World Wide Web (WWW) to view the latest version of this service manual, check for updates or download files. The support area on our web site is password protected, please contact Imerge Support for details.

Service manual address: http://www.xiva.co.uk/support/servicemanual.html The XiVA OEM Support Pages: http://www.xiva.com/support The XiVA Home Page: http://www.xiva.com

3

Table of Contents
Table of Contents
IMPORTANT ................................................................................................................... 2
TECHNICAL COMPETENCE ............................................................................................................. 2 WARNINGS ....................................................................................................................................... 3 SPECIAL TOOLS AND EQUIPMENT ................................................................................................ 3 ONLINE SUPPORT ............................................................................................................................ 3 PAGE REFERENCES ........................................................................................................................ 5 CLEANING THE UNIT ....................................................................................................................... 6 TO CLEAN THE AUDIO CONNECTORS ........................................................................................... 6 PACKAGING MATERIALS ................................................................................................................. 6
ENGLISH

CLEANING & PACKAGING ........................................................................................... 6
HANDLING ELECTROSTATIC DISCHARGE-SENSITIVE DEVICES ................................................ 7

DISASSEMBLY & ASSEMBLY ....................................................................................... 7
MOTHERBOARD (AX) ....................................................................................................................... 8 REMOVING THE LID ....................................................................................................................... 10 FITTING THE LID ............................................................................................................................ 10 REMOVING THE CDROM DRAWER FRONT (METAL VERSION) ................................................. 12 FITTING THE CDROM DRAWER FRONT (METAL VERSION) ...................................................... 13 REMOVING THE CDROM DRAWER FRONT (PLASTIC VERSION) .............................................. 14 FITTING THE CDROM DRAWER FRONT (PLASTIC VERSION) ................................................... 15 REPLACING THE CDROM DRIVE .................................................................................................. 16 REMOVING THE HARD DISK BRACKET ....................................................................................... 19 FITTING THE HARD DISK BRACKET ............................................................................................. 20 REMOVING A HARD DISK DRIVE (HDD) ....................................................................................... 21 FITTING A HARD DISK DRIVE (HDD) ............................................................................................. 22 REPLACING THE FAN .................................................................................................................... 23 REPLACING THE FRONT PANEL DISPLAY BOARD (FPDB) ........................................................ 25 REPLACING THE POWER SUPPLY UNIT (PSU) ........................................................................... 27 REPLACING THE MAINS INLET FILTER ........................................................................................ 28 REPLACING THE MEMORY MODULE ........................................................................................... 29 REMOVING THE DAUGHTER EXPANSION BOARD (IF APPLICABLE) ........................................ 30 FITTING THE DAUGHTER EXPANSION BOARD (IF APPLICABLE) .............................................. 31 REMOVING THE MODEM ............................................................................................................... 32 FITTING THE MODEM .................................................................................................................... 33 REPLACING THE BATTERY ........................................................................................................... 34 REPLACING THE CONTROLLER PORT ........................................................................................ 35

4

REPLACING THE AX MOTHERBOARD.......................................................................................... 35
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PARTS LIST ................................................................................................................. 39
IMPORTANT .................................................................................................................................... 40

TESTING ....................................................................................................................... 41
INTRODUCTION .............................................................................................................................. 44 ESSENTIAL PREPARATION ............................................................................................................ 44

TROUBLESHOOTING .................................................................................................. 44
QUESTIONS AND ANSWERS ........................................................................................................ 45 POWER CHECK .............................................................................................................................. 51 MOTHERBOARD CHECK ............................................................................................................... 52 EXPANSION BOARD CHECK (IF APPLICABLE) ............................................................................ 54 MODEM PROBLEMS ....................................................................................................................... 54

Page References
*DA_REMOVE_LID* *DA_FITTING_LID* *DA_REMOVE_CDROM_FRONT* *DA_FITING_CDROM_FRONT* *DA_REMOVE_CDROM_DRIVE* *DA_FITTING_CDROM_DRIVE* *DA_REMOVE_MODEM_BRACKET_BOARD* *DA_FITTING_MODEM_BRACKET_BOARD* *DA_REMOVE_MODEM* *DA_FITTING_MODEM* *DA_REMOVE_HARDDISK_BRACKET* *DA_FITTING_HARDDISK_BRACKET* *DA_MOTHERBOARD_LAYOUT*

5

Cleaning & Packaging
Cleaning the unit
Regular dusting with a dry soft, non-abrasive cloth will generally keep the finish of the front panel and chassis cover looking like new. Avoid the use of domestic cleaning products. Dust or finger marks can be removed from the front panel using a soft, slightly damp cloth. Disconnect the power cord before cleaning the unit. Ensure that no water is allowed to enter the case and do not reconnect the power cord until you are certain that the unit is completely dry. At no time should you allow any liquid to enter the unit; it may run into the electronic circuitry and cause damage that will not be covered under the product warranty. Note: Do not use abrasive cleaners on any part of the unit.
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To clean the audio connectors
The audio sockets on the back of the unit are gold-plated and need no cleaning if gold-plated Phono plugs are used. Otherwise, it is recommended that the end-user unplugs and reconnects the plugs at least once a year.

Packaging Materials
We recommend that you retain all of the packing material and shipping boxes for the unit. They are custom designed to reduce the likelihood of damage during shipping. We will accept no responsibility for any damage occurring to the unit, or accessory, that is shipped in packing material other than the original packing material.

6

Disassembly & Assembly
Handling electrostatic discharge-sensitive devices
ENGLISH

Any assembly or component part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalising the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

WHEN HANDLING ESD-SENSITIVE PARTS:
· · · · Keep the parts in protective packages until they are inserted into the product. Avoid contact with other people. Wear a grounded wrist strap against your skin to eliminate static on your body. Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. Use a grounded work mat to provide a static-free work surface.

·

7

Motherboard (AX)
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8

Whilst working inside the DH9300 we recommend that the PSU is covered with (?) to prevent contact with the Power Supply Unit (PSU) which can cause an electric shock.

ENGLISH

9

Removing the Lid
ENGLISH

TOOLS:
Pozi-driv No.1 screwdriver

PARTS USED:
MW00113-01 MW00105-01 Cover (Black) 4x Copper M3 (6mm) screws MW00036-01 6x M3 (6mm) Black Screws

PROCEDURE:

figure 1

figure 2

figure 3

1. 2. 3.

Remove the 4x M3 (Copper) screws from the left and right side of the unit. See figure 1. Remove the 6x M3 (Black) screws from the rear of the unit. See figure 2. Gently slide the lid towards the rear then lift up to remove, store in a safe place to prevent damage. See figure 3.

Fitting the Lid
CAUTION:
EMC stripes are used along the top front and back edges of the chassis which can make the lid difficult to fit. Do not try to force the screws into the holes as this can cause either damage to the chassis or the screws thread which may prevent you from removing the lid again. Apply a little downward pressure on the lid at the rear to help line up the holes.

TOOLS:
Pozi-driv No.1 screwdriver

PARTS USED:
MW00113-01 MW00105-01 Cover (Black) MW00036-01 4x Copper M3 (6mm) screws (if applicable) 6x M3 (6mm) Black Screws

PROCEDURE:

figure 1

figure 2

figure 3

10

ENGLISH

figure 4

figure 5

1. 2. 3. 4. 5.

EMC stripes are used along the top front and back edges of the chassis. See Caution and Figure 1. The lip on the lid fits neatly under the top of the front panel (See figure 2). Insert the lids' lip into the top of the front panel at a 35o angle and slowly sit the lid down at the rear (See figure 3). You may have to apply a little downward pressure on the lid at the rear to align up the screw holes. Secure and tighten 6x M3 (Black) screws on the rear of the unit. See figure 4. Secure and tighten 4x M3 (Bronze) screws on the left and right side of the unit. See figure 5.

11

Removing the CDROM Drawer Front (Metal version)
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CAUTION:
The CDROM drawer is likely to break if excessive force is applied during this procedure.

TOOLS:
Small flat bladed screwdriver Pin or Straighten out Paper clip (if necessary)

PARTS USED:
PL00010-01

CD Drawer Front 3M Double sided sticky pads

PROCEDURE:
This procedure covers the removal of the painted metal CDROM drawer front that is clipped to the tray. See `Removing the CDROM Drawer Front (Plastic version)' for the removal of the plastic variant.

figure 1

figure 2

figure 3

1.

2. 3. 4. 5.

With the lid on and while the unit is powered, press the eject button to open the CD tray (See figure 1). In the unlikely event that you are unable to eject the CD tray, you can try the following methods. Below the right hand corner of the CD drawer is a small manual eject pin hole, inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is applied. If this fails then you will need to remove the CDROM drive (See page *DA_REMOVE_CDROM_DRIVE*) to gain access to the CD drawer front. With the drawer still open (see figure 2), place the unit into standby and then remove the power. The drawer front is attached to the drive's plastic drawer front using 2x 3M double sided sticky pads. Using the flat bladed screwdriver, gently prise the metal drawer front from the CDROM's original drawer front. See figure 3. After the metal drawer front has been removed, completely remove any traces for the double sided sticky pads as new pads will need to be used to fit it again.

12

Fitting the CDROM Drawer Front (Metal version)
ENGLISH

CAUTION:
The CDROM drawer is likely to break if excessive force is applied during this procedure.

TOOLS:
Pin or Straighten out Paper clip (For manual eject if necessary)

PARTS USED:
PL00010-01 CD Drawer Front

PROCEDURE:
This procedure covers the fitting of the painted metal CDROM drawer front that is clipped to the tray. See `Removing the CDROM Drawer Front (Plastic version)' for the removal of the plastic variant.

figure 1

figure 2

figure 3

1.

2. 3.

4. 5.

With the lid on and while the unit is powered, press the eject button to open the CD tray (See figure 1). In the unlikely event that you are unable to eject the CD tray, you can try the following methods. Below the right hand corner of the CD drawer is a small manual eject pin hole, inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is applied. If this fails then you will need to remove the CDROM drive (See page *DA_REMOVE_CDROM_DRIVE*) to gain access to the CD drawer front. With the drawer still open (see figure 2), place the unit into standby and then remove the power. The drawer front is fitted to the CDROM drive with 2x 3M double sided sticky pads on the rear side of the metal drawer. If the drawer front has been used before then remove all traces of the double sided sticky pads before proceeding. Place one at each end at about 1cm from the edge. Centrally align the metal drawer front with the CDROM drawer front and carefully apply pressure so that the pads to stick.

13

Removing the CDROM Drawer Front (Plastic version)
ENGLISH

CAUTION:
The CDROM drawer is likely to break if excessive force is applied during this procedure. The drawer front must be removed before the drive can be taken out of the unit.

TOOLS:
Small flat bladed screwdriver Pin or Straighten out Paper clip (if necessary)

PARTS USED:
PL00010-01 CD Drawer Front

PROCEDURE:
This procedure covers the removal of the plastic CDROM drawer front that is clipped to the tray. See `Removing the CDROM Drawer Front (Metal version)' for the removal of the painted metal variant.

figure 1

figure 2

figure 3

figure 4

figure 5

figure 6

1.

2. 3. 4. 5. 6. 7. 8.

With the lid on and while the unit is powered, press the eject button to open the CD tray (See figure 1). In the unlikely event that you are unable to eject the CD tray, you can try the following methods. Below the right hand corner of the CD drawer is a small manual eject pin hole, inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is applied. If this fails then you will need to remove the Front Panel (See page *DA_REMOVE_FRONTPANEL*) to gain access to the CD drawer front. With the drawer still open (see figure 2), place the unit into standby and then remove the power. Turn the unit upside down for easier access (see figure 3). On the underside of the CD drawer front you will see two clips (see figure 4). Figure 5 shows the front (top) and back (bottom) of the drawer front. Gently prise off the drawer front by carefully releasing the two clips (see figure 6) on the underside with a small flat bladed screwdriver. Turn the unit upright. Applying power to the CDROM drive will automatically close the drawer (if required).

14

Fitting the CDROM Drawer Front (Plastic version)
ENGLISH

CAUTION:
The CDROM drawer is likely to break if excessive force is applied during this procedure.

TOOLS:
Pin or Straighten out Paper clip (For manual eject if necessary)

PARTS USED:
PL00010-01 CD Drawer Front

PROCEDURE:
This procedure covers the fitting of the plastic CDROM drawer front that is clipped to the tray. See `Removing the CDROM Drawer Front (Metal version)' for the removal of the painted metal variant.

figure 1

figure 2

figure 3

figure 4

figure 5

1.

2. 3. 4. 5.

While the unit is powered on, press the eject button to open the CD tray. See figure 1 In the unlikely event that you are unable to eject the CD tray, you can try the following methods. Below the right hand corner of the CD drawer is a small manual eject pin hole, inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is applied. If this fails then you will need to remove the Front Panel (See page *DA_REMOVE_FRONTPANEL*) to gain access to the CD drawer front. With the drawer still open, place the unit into standby and then remove the power. On the top of the drawer front are two prongs (see figure 3) and two clips at the bottom (see figure 4). There is a ridge at the front of the drawer where the part is fitted (see figure 5). Clip the drawer front on the top first then gently lift the prongs over the bottom ridge of CD drawer. Applying power to the unit will automatically close the CD drawer.

15

Replacing the CDROM drive
ENGLISH

WARNING:
There is a risk of electrical shock, the power supply can deliver an electrical shock even when the mains power is removed from the unit; be certain to observe all standard safety precautions.

CAUTION:
The motherboard front panel display socket carries additional power, do not under any circumstances attempt to connect a cable plugged in this socket into the hard disk drives or CDROM drive. This will short circuit the attached device and/or motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.1 screwdriver High Grab Adhesive Small flat bladed screwdriver PSU (Power Supply Unit) or another unit

PARTS USED:
MW00036-01 IC00097-01 MW00043-01 4x M3 (6mm) Black CD-ROM ASUS CD-S520 4x M3 Shakeproof Washers (Black) MW00038-01 MW00114-01 4x M3 (6mm) Black CD Support Bracket

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

figure 4

figure 5

figure 6

1. 2. 3. 4.

5.

Remove the Lid. (See page *DA_REMOVE_LID*) Remove the CDROM drawer front (See page *DA_REMOVE_CDROM_FRONT*) Carefully peel off the EMC tape from the CDROM which is fixed between the drive and chassis front panel, try not to damage the tape as it can be reapplied again. Using a Pozi-driv No.1 screwdriver, remove 2x M3 screws from each bracket that mount the drive and brackets to the chassis. You may need to move the front panel and hard disks cables aside for easier access. Lift the drive up slightly at the rear to release the power cable from the cable retaining bunny clip. Carefully remove the IDE ribbon (black connectors), Power and Audio cables from the rear

16

6. 7. 8.

of the drive. Be careful not to touch the power supply unit as it may still hold charge or break any of the attached cables. Gently lift the CDROM along with the bracket out of the unit. Remove 4x M3 screws securing the CDROM drive to the bracket. The CDROM is glued to the mounting brackets with a high grab adhesive to prevent it from slipping forwards or backwards whilst in transit. The brackets can be removed by carefully prising them away from the drive using a thin flat bladed screwdriver.

ENGLISH

Preparing a new CDROM drive

figure 1

figure 2

figure 3

1. 2.

3.

4. 5.

Brand new CDROM drives are supplied with their facia fitted, in order to use the drive this must be removed first. To remove the CDROM facia you must open the CDROM's drawer to take off the drawer front. This can be achieved by applying power to the unit and by pressing the eject button (See figure 1). The power can be supplied by either temporarily connecting the drive to the unit and turning the unit on or by connecting the drive to an external PSU (Power Supply Unit). Make sure that the power is disconnect after the drawer is opened and before proceeding to the next step. The original CDRom drawer front is clipped on to the drawer in much the same way as it's replacement (See page *DA_REMOVE_CDROM_FRONT*) if using the plastic version. It can be easily removed without the use any tools, simply lift the bottom of drawer front to release the clips and gently slide it up, Please note: The CDROM drawer is likely to break if excessive force is applied during this procedure. Figure 3 shows the location of plastic tabs that fix the facia to the drive. You will need a flatbladed screwdriver to carefully prise the facia off If the unit is going to be fitted with a metal CD drawer front then fit the original drawer front back on again.

17

Assembly
ENGLISH

figure 1

figure 2

figure 3

figure 4

figure 5

figure 6

Ensure that the CDROM's facia has been removed, if not then carefully prise off the facia with a small flat bladed screwdriver (See `Preparing a new CDROM drive' before this section). 2. Set the jumper on the rear of the drive to master, a diagram of the jumper settings can either be found on a rear or top label. 3. In order to make sure the CDROM drive does not move from it's position in transit, put two small beads (3mm in diameter) of high grab adhesive in between the drives mounting holes (perform on each side). See figure 1. 4. The CDROM bracket is not symmetrical, the flat edge fits to the front left hand side of the chassis and the angled part is secured to the two mounting pillars opposite within the chassis. Mount each side of the CDROM drive to the bracket using 2x M3 screws. See figure 2. 5. Gently place the drive into the chassis making sure that the foam EMC gasket (between the front panel and CDROM drive) does not obscure the CDROM's play and eject buttons. Not correctly positioning the drive can also result in the EMC gasket pushing the front of the drive up, mis-aligning the CDRom drawer front. See figure 3. 6 Align the drive holes with those on the bracket, making sure its flush against the front panel metalwork then insert and tighten the 4x M4 screws. See figures 3 & 4. 7. Clean any excess adhesive that may have smeared above the bracket with a damp cloth. 8. Connect the IDE cable from Secondary IDE socket (marked PL9) on the motherboard to the CDROM drive. Do not plug the IDE cable in to the socket marked `Front Panel' as this will damage the drive. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout) 9. Connect the Power cable and Audio lead to the drive and ensure the power cable is neatly retained by the bunny clips. 10. Replace / Fix the EMC tape from the front panel to the top of the CDROM drive See figure 6. 11. Finally, fit the CDROM drawer front, if required (See page *DA_FITTING_CDROM_FRONT*)

1.

18

Removing the Hard Disk Bracket
ENGLISH

CAUTION:
The motherboard front panel display socket carries additional power, do not under any circumstances attempt to connect a cable plugged in this socket into the hard disk drives or CDROM drive. This will short circuit the attached device and/or motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED::

2x M4 6mm

2x M3 6mm MW00109-01 MW00043-01 M4 Shakeproof Washers Zinc M3 Shakeproof Washers Black

PROCEDURE:

figure 1

figure 2

figure 3

figure 4

figure 5

figure 6

1. 2. 3. 4. 5.

Remove Lid (See page *DA_REMOVE_LID*) Remove the Power cables and IDE ribbon (black connectors) if connected from the hard disk(s). See figures 2 and 3. Locate and remove the two M4 screws beneath the hard disk cable end that fix the metal bracket to the bottom of chassis. See figure 4. On the front right side of the chassis you will find a second pair of M4 screws to remove. See figures 5 and 6. Carefully lift the hard disk and bracket assembly from the unit.

19

Fitting the Hard Disk Bracket
ENGLISH

CAUTION:
The motherboard front panel display socket carries additional power, do not under any circumstances attempt to connect a cable plugged in this socket into the hard disk drives or CDROM drive. This will short circuit the attached device and/or motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED::

2x M4 6mm

2x M3 6mm

PROCEDURE:

figure 1

figure 2

figure 3

figure 4

figure 5

figure 6

1. 2. 3. 4. 5.

The hard disk drive bracket is fitted in the front right hand corner of the unit (figure 1), one side is secured against the front right side of the chassis. Position the bracket over the screw holes ensuring the up folded metal is flush against the front right side (figures 2 & 3) of the unit. Insert and tighten the two M4 screws beneath the hard disk cable end (figure 4) and then the pair of M3 screws that secure the bracket to the front right side of the unit (figure 3). Fit the IDE ribbon (black connectors) into the hard disk(s) (figure 6) and motherboard socket marked PL8. Fit the Power cable(s) to the hard disk(s) (figure 6) and motherboard socket marked PL12.

20

Removing a Hard Disk drive (HDD)
ENGLISH

CAUTION:
Hard disk drives are sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove from the hard disk bracket. Handle the HDD carefully, holding it by the edges. Keep it in static proof packing while removed from the unit.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED:
MW00021-01 MW00109-01 4x 6 1/4 6-32 UNC HDD Screws M4 Nickel Shakeproof Washers (HDDx4)

PROCEDURE:

figure 1

figure 2

figure 3

1. 2.

3. 4. 5. 6.

Remove the Hard disk bracket (See page *DA_REMOVE_HARDDISK_BRACKET*) The bracket can hold up to two hard disk drives, the first drive (top) is the primary HDD and the second (bottom) is the secondary HDD. The primary drive contains the XiVA operating system and media and the secondary drive only contains media. Select the drive that you wish to remove. The HDD is mounted by 4x M4 screws (two on each side), carefully remove each of the screws whilst preventing the drive from falling from the bracket. Gently slide the HDD out of the bracket and place in an anti-static bag. You may need to loosen the other HDD's screws to make it easier to remove (if fitted). Repeat from step 2 if removing more than one HDD.

21

Fitting a Hard Disk drive (HDD)
ENGLISH

CAUTION:
Hard disk drives are sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the HDD carefully, holding it by the edges and do not stress. Keep it in static proof packing while out of the unit. The motherboard front panel display socket carries x volts on pin x, do not under any circumstances attempt to connect a cable plugged in this socket into the hard disk drives or CDROM drive. This will short circuit the attached device and/or motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED:

Primary 80Gb HDD

4x M4 6mm

Secondary 80Gb HDD

PROCEDURE:

figure 1

figure 2

figure 3

1. 2.

3. 4.

5. 6. 7. 8.

Remove the Hard disk bracket (See page *DA_REMOVE_HARDDISK_BRACKET*) Before the HDD can be fitted, you need to check the rear jumper setting. New and service exchange drives should have already been labeled and setup as either primary or secondary, however we recommended that you check this is set correctly. See the diagram on the hard disk's label for the correct jumper position. The jumper is located between the IDE cable and power sockets. The sockets on the hard disk are positioned towards the down folded metal end of the bracket. Gently slide the HDD into the bracket. The primary HDD is fitted at the top and the secondary HDD is fitted below. You may need to loosen the other HDD's screws to make it easier to insert, if one is already fitted. Line up the holes, secure and tighten two 2xM4 screws on either side of the HDD. Repeat from step 2 if fitting more than one HDD. Fit the Hard disk bracket. (See page *DA_FITTING_HARDDISK_BRACKET*) Inserting the IDE cable into the HDD(s). The cable has two connectors, the primary HDD uses the middle and the secondary HDD uses the top. Finally, this is plugged into the hard disk IDE socket on the motherboard (PL8).

22

Replacing the Fan
ENGLISH

WARNING:
IMPORTANT: Risk of Electric Shock. Do not use a screwdriver above the PSU to access the fan, attempting to do so will result in an electric shock.

TOOLS:
Long shafted Pozi-driv No.1 screwdriver

PARTS USED:
IC00154-01 MW00058-01 Cooling fan 4x M3 Plain Washers MW00118-01 M3 x 18mm Silver Screws

PROCEDURE:
NOTE: The fan only operates when the motherboard temperature sensors require the unit to be cooled down. A good indicator of whether the fan is working is that it begins to spin when power is applied to the unit.

Disassembly

figure 1

figure 2

figure 3

1. 2.

3. 4.

Remove the Power Supply before attempting this procedure. See page *DA_REMOVE_PSU*. The fan is directly powered from the motherboard, the plug is located next to the motherboard power socket. Remove the three pin plug from the motherboard socket. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout) Carefully undo the four screws with the shake proof washers. Remove fan from its position.

Assembly

figure 1

figure 2

figure 3

1. 2.

Remove the Power Supply before attempting this procedure, if not already done so. See page *DA_REMOVE_PSU*. The fan is fitted to the front left hand side of the chassis, towards the rear, beside the power

23

3. 4. 5. 6. 7.

supply unit. Ensure that the fan cable is correctly secured in the fans cable retaining slot. On one side of the fan you will see two blue and red cables entering the central spinal, this is the side that must face the outside of the unit. Line up the fan holes with those on the fan chassis cut-out, ensuring the blue and red cables run from underneath the fan. Secure the fan to the chassis with 4x M3 18ml screws and shake proof washers. Plug in the fan cable into the motherboard into the slot marked as `FAN'. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout)

ENGLISH

24

Replacing the Front Panel Display Board (FPDB)
ENGLISH

CAUTION:
The Front Panel Display Board is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the front panel display board carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit. The motherboard front panel display socket carries x volts on pin x, do not under any circumstances attempt to connect a cable plugged in this socket into the hard disk drives or CDROM drive. This will short circuit the attached device and/or motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED:
MW00043-01 M3 Shakeproof Washers Black

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1. 2. 3. 4.

Remove the hard disk metal bracket. (See page *DA_REMOVE_HARDDISK_BRACKET*) Remove the front panel display cable (grey connectors) There are 7x M4 screws mounting the FPDB to the chassis, carefully remove each screw while holding the FPDB to prevent it from falling. Gently, remove the FPDB from the chassis and place in an anti-static bag.

Assembly

figure 1

figure 2

figure 3

1. 2.

If currently fitted, remove the hard disk metal bracket (See page *DA_REMOVE_HARDDISK_BRACKET*) Gently insert the FPDB into position, whilst ensuring that it is aligned with the chassis mounting pillars.

25

3. 4.

Taking 7x M4 screws, carefully tighten and secure the FPDB to the chassis. Fit the front panel display cable (grey connectors) to the wide socket on the FPDB. You may need to connect the other end of the cable to the motherboard Front Panel display socket if not already done so. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout)

ENGLISH

26

Replacing the Power Supply Unit (PSU)
ENGLISH

WARNING:
There is a risk of electrical shock, the power supply unit can deliver an electrical shock even when mains power is removed from the unit; be certain to observe all standard safety precautions.

TOOLS:
Pozi-driv No.1 and No.2 screwdrivers

PARTS USED:

3x M4 6mm

1x M3 6mm

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1. 2. 3. 4.

Ensure the mains power cable is not attached. Remove the cables from the mains inlet filter and connector between PSU and motherboard The PSU is attached to the chassis with 3x M4 and 1x M3 screws. Remove the screws and carefully lift out of the unit.

Assembly

figure 1

figure 2

figure 3

1. 2. 3. 4. 5. 6. 7.

Ensure the mains power cable is not attached. Move or remove any cables that may obstruct inserting the power supply. Position the PSU over the chassis pillars with the mains filter live, neutral and earth connectors pointing towards the rear of the unit. The screw nearest the mains filter is M3 sized with the spacer and the other three are M4. Insert and tighten the four screws. Connect the two cables from the mains filter, the first is a three pin connector with live and neutral wires and the second connector is the ground. Connect the motherboard power supply cable in the connector nearest the CDROM. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout)

27

Replacing the Mains Inlet Filter
ENGLISH

WARNING:
There is a risk of electrical shock, the power supply unit can deliver an electrical shock even when mains power is removed from the unit; be certain to observe all standard safety precautions.

TOOLS:
Screwdriver (Size???) Flat bladed screwdriver.

PARTS USED:

2x M? ?mm

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1. 2. 3. 4.

Ensure that the power has dispersed before touching the power supply. There are two connectors plugged into the power supply, one is the earth (green/yellow) and the other is for live and neutral (Blue and brown). On the rear of the unit are two screws holding the Mains Inlet filter to the chassis Remove the two screws and carefully extract from the unit.

Assembly

figure 1

figure 2

figure 3

1. 2. 3. 4. 5.

Ensure that the power has dispersed before touching the power supply. The mains filter is fitted on the rear right hand side. Feed the mains filter cables and external power source socket through the chassis from the rear then position the holes with the chassis mounting point. Insert two screws into the external power source socket and tighten. Fit the cable into the power supply in the sockets next to the rear of the unit.

28

Replacing the Memory Module
ENGLISH

CAUTION:
The memory module is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the memory module carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit.

TOOLS:
None

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1.

2.

The memory module is held on to the motherboard by two clips either side, gently push the clips directly away from the module to release. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout) Gently lift the module straight out of the socket and immediately place in an ant-static bag.

Assembly

figure 1

figure 2

figure 3

1.

2.

The memory module is fitted in the slot marked SK1 (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout). On each end of the slot is a clip used to retain the module in its position. The clips will need to be gently pushed back to allow the insertion of the module. The module has two grooves on it's connector, the grooves are reflected in the modules motherboard socket ensuring it is fitted the correct way around.

29

Removing the Daughter Expansion Board (if applicable)
ENGLISH

CAUTION:
The daughterboard is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the daughterboard carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit.

TOOLS:
Pozi-driv No.1 and No.2 screwdrivers

PARTS USED:
MW00103-01 MW00053-01 9x No.4. (10mm) Pan Head Self Tapper Black screws, 2x M4 (8mm) Silver Screws

PROCEDURE:

figure 1

figure 2

figure 3

1. 2. 3. 4.

The Daughter Expansion board is secured in a number of places, on the rear of the unit and on pillars internally. On the rear of the unit there are 9 x No.4 (10mm) screws between the RCA sockets strengthening the audio and video jacks Remove the internal 2x M4 screws from the daughter expansion board connecting it to the chassis via hexagonal plastic pillars. Gently lift the daughter expansion board off the expansion headers/connectors and place in an anti-static bag.

30

Fitting the Daughter Expansion Board (if applicable)
ENGLISH

CAUTION:
The daughterboard is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the daughterboard carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit.

TOOLS:
Pozi-driv No.1 and No.2 screwdrivers

PARTS USED:
MW00103-01 MW00053-01 9x No.4. (10mm) Pan Head Self Tapper Black screws, 2x M4 (8mm) Silver Screws

PROCEDURE:

figure 1

figure 2

figure 3

1. 2.

3.

The daughter board is connected to the motherboard on two sets of pin headers, See figure 1. Inorder to fit the board you must first put it's connectors into their respective holes in the rear of the chassis and then gently seat the pin header connectors on the motherboard and daughter board. Look under the board from a side view to determine whether it has been seated correctly. Failing to correctly fit the board could result in damage to the daughterboard and/or motherboard when the unit is powered on. Each of the boards connectors are secured to the rear of the chassis a No.4 10mm pan head screw.

31

Removing the Modem
ENGLISH

CAUTION:
The modem is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the modem carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED:
2x M3 on rear of chassis Modem 3x M2.5 x 8mm screws Modem Bracket

PROCEDURE:

figure 1

figure 2

figure 3

1. 2.

3. 4. 5.

Remove the Daughter Expansion Board, if applicable (See page *DA_REMOVE_DAUGHTER_BOARD*) The modem card is attached to a metal bracket which is secured to the rear of the unit. It is mounted by 2x M3 above the USB and VGA connectors. Remove both screws using the Pozidriv No.2 screwdriver. In order to remove the modem card you need to gently lift the card and bracket from the motherboard pin header. Attached to the modem card is a two-pin cable which connects to a RJ11 socket, using a small flat bladed screwdriver carefully prise out the plug from the connector. On the underside of the metal bracket are 3x M2.5 x 8mm screws fixing the modem card to the bracket. Remove each of the screws to release the modem from the bracket.

32

Fitting the Modem
ENGLISH

CAUTION:
The modem is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the modem carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit. Make sure that the modem is aligned properly on the motherboard's modem pin header before applying power to the unit, incorrect alignment could short circuit the modem and/or the motherboard rendering it inoperable.

TOOLS:
Pozi-driv No.2 screwdriver

PARTS USED:
2x M3 on rear of chassis Modem 3x M2.5 x 8mm screws Modem Bracket

PROCEDURE:

figure 1

figure 2

figure 3

1.

2. 3.

4.

The modem must be assembled to it's bracket and is attached to its underside with 3x M2.5 8mm screws before proceeding further. Position the modem over the mounting points ensuring populated (chips & connector) side is facing the bracket and then secure with the three screws. Plug the RJ11 to two pin cable into both the RJ11 and modem socket. Carefully seat the modem on the motherboard modem pin headers with RJ11 facing the rear of the unit. It is very important that you check that the modem is seated correctly on the header, failure to do so could cause damage to the modem and/or motherboard when the unit is powered up. Secure the bracket to the rear of the unit using 2xM3 6mm screws above the USB and VGA connectors.

33

Replacing the Battery
ENGLISH

WARNING:
The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

TOOLS:
Digital Multimeter

PARTS USED:
CR2032 Lithium Battery

PROCEDURE:

figure 1

figure 2

figure 3

1. 2. 3. 4. 5.

For easy access to the battery remove the Daughter expansion board, if applicable (See page *DA_REMOVE_DAUGHTER_BOARD*) The battery holder is located on the motherboard near to the CDROM drive, See figure 1. Gently pull back the metal arm holding the battery in place and remove. Using Multimeter, check the voltage of the new battery. Batteries below 3v's should not be used. Carefully push the new battery into the holder.

34

Replacing the Controller Port
ENGLISH

TOOLS:
5mm Nutspinner

PARTS USED:
MW00016-01 2x D Connectors Hexagonal Sockets

PROCEDURE:

figure 1

figure 2

figure 3

Disassembly
1. 2. Remove the two hexagonal screws from the controller port on the rear of the unit with the Nutspinner. Remove the controller port cable from the motherboard serial port socket marked PL20. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout)

Assembly
1. 2. Connect the controller port cable to the motherboard where the socket is marked serial port and PL20. (See page *DA_MOTHERBOARD_LAYOUT* for motherboard layout) Insert the D-connector into the rear panel and use 2x hexagonal screws to secure the cable to the chassis.

35

Replacing the AX Motherboard
ENGLISH

CAUTION:
The motherboard is sensitive to electrostatic discharge, ensure that you are properly earthed before attempting to remove the board. Handle the motherboard carefully, holding it by the edges and do not flex or stress. Keep it in static proof packing while out of the unit.

TOOLS:
Pozi-driv No.1 screwdriver

PARTS USED:
MW00103-01 MW00043-01 MW00036-01 MW00072-01 5x No.4. 10mm Pan Head Self Tapper Black screws, 5x M3 Shakeproof Washers Black 7x M3 x 6mm Black Screws 2x M4 x 6mm Black Screws

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1. 2. 3. 4.

5.

6. 7. 8.

Remove the daughter expansion board, if applicable. (See page *DA_REMOVE_DAUGHTER_BOARD*) Remove the modem. (See page *DA_REMOVE_MODEM* and *DA_REMOVE_MODEM_BRACKET_BOARD*) Remove all of the cables attached to the motherboard. The connectors on the motherboard are secured to the rear of the chassis with 6x No.4 10mm pan head screws and 2x M3 6mm screws above the ethernet and s-video connectors. See figure 1. At each corner you will find 4x M3 6mm screws and a further 1xM3 6m screw between the memory module and IDE sockets all with shakeproof washers. (See figure 2 and page *DA_MOTHERBOARD_LAYOUT* for motherboard layout). Remove 2x M4 screws from the motherboard if the unit does not have a daughter expansion board, See figure 3. Carefully remove each of the 5x M3 screws and store in a safe place. Gently lift the motherboard out of the unit, while avoiding damage to the components underneath the motherboard.

36

Assembly
ENGLISH

figure 1

figure 2

figure 3

1. 2. 3. 4.

5.

Ensure that there is nothing obstructing the motherboard mounting area (e.g. cables). Gently place the motherboard, connectors first into the unit whilst lining it up with the chassis motherboard pillars and rear panel connector holes. Fit 2x M4 6mm screws into the motherboard if the unit does not have a daughter expansion board, See figure 1. Insert 5x M3 screws into the motherboard mounting points and tighten. You will find a mounting point in each corner of the motherboard and one between the memory module and IDE Sockets. Secure the connectors to the rear of the chassis with 6x No.4 10mm pan head screws and 2x M3 6mm screws above the ethernet and s-video connectors. See figure 3.

37

Removing & Fitting the Front Panel
ENGLISH

TOOLS:
Pozi-driv No.1 and No.2 screwdrivers

PARTS USED:

4x M4 6mm

4x M3 6mm

PROCEDURE:
Disassembly

figure 1

figure 2

figure 3

1. 2. 3. 4. 5. 6.

The front panel is secured to the chassis in two places, underneath the unit and inside the chassis. Gently turn the unit over and remove 4x M3 6mm screws (Figure 1). Turn the unit back over again Inside the unit, the front panel is fixed to the chassis by 4xM3 6mm screws (Figure 2). Remove each of the M3 6mm screws whilst holding the front panel to prevent damage. Carefully extract the front panel from the chassis (Figure 3).

Assembly

figure 1

figure 2

figure 3

1.

2. 3. 4.

Before fitting the front panel make sure that the IR receiver is aligned to the template printed on the front panel PCB. Between the front panel and the front panel PCB is a gasket to stop dust obscuring the display. Using a dry dust cloth, gently remove any dust from the LCD display and rear of the display window. Carefully position the panel over the front of the chassis (Figure 1). Secure the panel to the chassis with 4x M4 6mm screws (Figure 2), when inserting the screws make sure that they are going in straight. Turn the unit over and fit 4x M3 6mm screws (Figure 3).

38

ENGLISH

39

Parts List
PART NO. AC00008-01 EX00012-01 EX00017-01 EX00018-01 EX00019-01 EX00013-01 EX00014-01 EX00015-01 EX00016-01 EX00020-01 PK00039-01 PK00049-01 PK00051-01 PK00087-01 PK00089-01 PK00090-01 EX00033-01 EX00034-01 EX00035-01 EX00037-01 IC00039-01 IC00047-01 IC00054-01 IC00065-01 IC00081-01 IC00097-01 IC00098-01 IC00120-01 IC00122-01 IC00130-01 IC00142-01 IC00144-01 IC00145-01 IC00146-01 IC00147-01 IC00149-01 IC00150-01 IC00151-01 IC00152-01 IC00153-01 IC00154-01 IC00155-01 IC00156-01 IC00157-01 IC00158-01 IC00159-01 IC00160-01 IC00161-01 IC00162-01 IC00163-01 IC00164-01 IC00165-01 IC00167-01 IC00170-01 IC00171-01 IC00175-01 SPECIFIC TO DESCRIPTION Accessories Remote Control Mains Input Lead UK 2m long Mains Input Lead Australia 2m long Mains Input Lead US 2m long Mains Input Lead Europe 2m long Video Interconnect Lead (composite to composite lead) SCART Lead Audio Interconnect Lead (twin phono to twin phono) Telephone (modem) Lead RJ11 to RJ11 7m long US to UK Telephone Adaptor ISP Terms & Conditions Claranet English ISP Terms & Conditions Claranet French ISP Terms & Conditions Claranet German Gracenote/CDDB Flow-down License Terms UK Gracenote/CDDB Flow-down License Terms France Gracenote/CDDB Flow-down License Terms German Feet Front side (Large Diameter Rubber Ring) Feet Back side (Small Diameter Rubber Ring) S2000 FEET Sonance Feet Ribbon Cable Clamp (One on CD-ROM) Cable Clamp (for IDE leads, One on Base) Bunny Clips (Fan trailing lead,CD-ROM Lead) IEC mains inlet filter Mains inlet fuse UL approved 3.15A CD-ROM ASUS CD-S520 RJ11 In Line Coupler 2mm Black Silicone LED cover Cable Ties 80mm HDD 80GB Seagate U6 * LCD Imerge (Sub assembler) On Line PCB/Power On/Off cable Cable Mains Inlet to PSU Cable PSU to Main Board Cable modem header to modem Cable Mains to CD Rom/2x HDD EMC LCD Gasket Memory 64MB 168pin SDRAM DIMM pc133 spec Cas2 PSU PCB open frame Analog Vision FUDA705A Modem Actiontec Cooling fan including connector Cable PCB to RS232 Cable PCB to display UDMA 33 keyed and coloured Lead UDMA 33 EIDE Custom Length x 2 IDE Lead UDMA 33 EIDE Custom Length Heatsink for GX1 processor Heatsink Attachment Pad * LCD Marantz (Sub assembler) EMC Rear Panel Cut-out EMC Kycon Jacks Foil EMC Back Gasket EMC Front Panel Gasket EMC Side Lid Gasket EMC CD Bottom Gasket (NEW E75) EMC CD Top (Metal Front Panel, CD ROM Top) S2000 USB to Board
ENGLISH

UK Australia USA Europe Non-USA

UK UK France Germany English language French language German language Marantz Marantz Sonance

Not-Marantz Marantz

Marantz

Marantz Marantz Marantz

Not-Marantz

40

PART NO. IC00176-01 IC00177-01 IC00192-01 MW00012-01 MW00013-01 MW00016-01 MW00021-01 MW00036-01 MW00038-01 MW00043-01 MW00053-01 MW00071-01 MW00072-01 MW00088-01 MW00103-01 MW00104-01 MW00105-01 MW00107-01 MW00109-01 MW00111-01 MW00112-01 MW00113-01 MW00114-01 MW00115-01 MW00116-01 MW00118-01 MW00120-01 MW00122-01 MW00123-01 MW00124-01 MW00126-01 MW00127-01 MW00128-01 MW00129-01 MW00130-01 MW00131-01 MW00132-01 MW00133-01 MW00135-01 MW00136-01 MW0038-01 PCBA001-01 PCBA002-01 PCBA004-01 PCBA005-01 PCBA006-01 PCBA007-01 PCBA008-01 PK00013-01

SPECIFIC TO Not-Marantz Not-Marantz Not-Marantz

DESCRIPTION S2000 IR Blaster Cable S2000 Front Panel EMC Strip Kapton Tape 10 wide (IR Sensor) M3 Shakeproof Washers Silver (Side Screws Lid x4, Fascia Underneathx4) M4 Nickel Plain Washer (Earth Studx2) D Connectors Hexagonal Sockets (VGAx2, Controllerx2) 8mm Length 6 1/4 6-32 UNC HDD Screws (HDDx4) M3 x 6mm Black Screws (USB Boardx2) M3 x 6mm Silver Screws (CD-ROMx4, CD-ROM Bracketx4, Mobox5, HDDx2) M3 Shakeproof Washers Black (Side Screws Lid x4, Fascia Underneathx4) M4 x 8mm Nickel Screws (Feetx4,HDD Bracketx2, Earth Tag) M3 x 10mm Nickel (Front Panel PCBx7, PSUx1) M4 x 6mm Nickel Screws (PSUx3, Mobox4, Front Panel Fascia to Chassisx4) M3 x 6mm C/S Pozi Black (IEC Inletx2) No.4 x 10mm Pan Head Self Tapper Black (Rear Panel Modulated Remote Inx2, Video Outx2, Remote In x3) ) M2.5 x 8mm Nickel Screws (Modem Screwsx3) MarantzM3 x 6mm Copper Screws + Washers (Side Lid Screws Free Issuex4) M2.5 Nickel Shakeproof Washers M4 Nickel Shakeproof Washers (HDDx4) Marantz Front panel Chassis Base Tray Black Cover CD support bracket HDD support Bracket Modem Support Bracket M3 x 20mm Nickel Screws (Fanx4) No.4 x 6mm C/S Copper Screw (On Line LED Boardx1) No.4 x 8mm Pozi Pan Copper Screw (Standby LED Boardx2) M3 Plain Nickel Washer (Fanx4) Silver Cover Imerge Front Panel (Silver) Painted Imerge CD Drawer Front (Silver) Painted Imerge Front Panel (Black) Painted Imerge CD Drawer Front (Black) Painted Onkyo Front Panel (Black) Painted Onkyo CD Drawer Front (Black) Painted Elan Front Panel (Black) Anodized Elan CD Drawer Front (Black) Anodized Sonance Front Panel (Black) Painted Sonance CD Drawer Front (Black) Painted M3 x 6mm Silver Screws (Side Screws Lid x4, Fascia Underneathx4) * Display PCB Marantz (PCBB001-01) * Main PCB - Ax Rev 7.0 PCB1038 Rev G Layer 1 * On line PCB (Includes Power Switch Costing) (PCBB002-01) * Power Switch pcb (see On line PCB for costings) (PCBB00201) * Audio expansion PCB (Opus 3 - ROW Only) * Display PCB Imerge (PCBB001-01) S2000 USB Board A5 document enclosed envelope
ENGLISH

Not-Marantz

Marantz

Marantz Black units

Marantz Marantz Silver units Imerge Silver Imerge Silver Imerge Black Imerge Black Onkyo Onkyo Elan Elan Sonance Sonance

Marantz Marantz Marantz Marantz Not-Marantz Not-Marantz

41

PART NO. PK00021-01 PK00041-01 PK00043-01 PK00168-01 PK00169-01 PK00170-01 PK00171-01 PK00172-01 PK00183-01 PK00184-01 PK00185-01 PK00187-04 PK00188-01 PK00189-03 PK00190-01 PK00191-01 PK00194-01 PK00195-01 PK00196-01 PK00198-01 PK00199-01 PK00202-01 PK00203-01 PK00204-01 PK00205-04 PK00206-02 PK00207-01 PK00208-01 PK00209-01 PK00210-01 PK00213-01 PK00224-01 PK00226-01 PK00227-01 PK00228-01 PK00229-01 PK00232-01 PK00233-01 PL00010-01 PL00011-01 PL00012-01 PL00013-01 PL00014-01 PL00015-01 PL00016-01 PL00017-01 PL00018-01 PL00019-01 PL00020-01 PL00021-01 PL00022-01 PL00023-01 PL00025-01 PL00026-01

SPECIFIC TO

DESCRIPTION
ENGLISH

Marantz Marantz Marantz Imerge USA Marantz Marantz Canada Not-Marantz Imerge Imerge Imerge Elan Elan Onkyo Onkyo Onkyo Elan Onkyo Marantz Elan Onkyo Marantz Imerge Marantz Sonance Sonance Sonance Sonance Elan Sonance Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz Marantz

A4 manual/document Label tamperproof warantee Label earth symbol Packaging end caps MarantzPackaging printed Carton Product Cover (460x600 100mm Flap) Internal accessories tray Marantz User guide Inc Quick Start Guide Xiva Customer Service Agreement BIOS Licence Stickers Marantz Warranty Card US Imerge Rear Panel Label UL approved ISP T+Cs (BAMNET) Rear Panel Label (Incorporating all information) UL approved Opus III Marantz Marantz Warranty Card Canada S2000 Xiva Customer Service Agreement Imerge User Guide Imerge Warranty Card\Registration Imerge Printed Box Carton Elan label part/serial template Label (Box/Part of Rear Panel Label) Elan User Guide Onkyo label part/serial template Label (Box/Part of Rear Panel Label) Onkyo User Guide Onkyo Warranty Card Elan Rear Panel Label UL approved Onkyo Rear Panel Label UL approved Marantz label part/serial template Marantz Label (Box/Part of Rear Panel Label) Elan Printed Box Carton Onkyo Printed Box Carton Marantz Manual Addendum Opus III Imerge C Tick Label (1839) Marantz Digital Audio Information Sheet Sonance Rear Panel Label UL approved Sonance label part/serial template Label (Box/Part of Rear Panel Label) Sonance User Guide Sonance Printed Box Carton Elan Installation Guide Sonance Warranty Card Marantz CD Drawer Front Display window moulding RH end cap moulding LH end cap moulding IR window moulding Marantz Badge Keys moulding Type 1 Keys moulding Type 2 Keys moulding Type 3 Keys moulding type 4 Keys moulding type 5 Keys moulding type 6 Light Pipe for STANDBY and ON LINE leds moulding M4 Audio Expansion Board Nylon Stand-offs 30mm Black Plastic Washer On line LED Rubber Spacer for AEB and Modem Bracket

42

PART NO. PL00027-01 PL00028-01 PL00029-01 PL00031-01 PL00032-01 PL00033-01 PL00034-01 PL00035-01 PL00036-01 PL00037-01 PL00038-01 PL00039-01 PL00040-01 PL00041-01 PL00042-01 PL00044-01 PL00045-01

SPECIFIC TO Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz Not-Marantz

DESCRIPTION On Line LED foam light spacer Display window moulding Grey Eject key and Select Key Grey Soft Keys Grey Power Button and Light Pipe Grey Navigation and Transport Keys Grey RH end cap Grey LH end cap IR window Black Eject key and Select Key Black Soft keys Black Power Button and Light Pipe Black Navigation and Transport Keys Black RH end cap Black LH end cap Grey Power Button Key Cap Black Power Button Key Cap
ENGLISH

IC130SE-01 PCB02SE-01 PCB04SE-01 PCB01SE-01

Service Exchange Assemblies ServEx HDD Assy 80Gb Seagate U6 (pre-configured with XiVA SW & licenced) ServEx Main Board Assy MarantzServEx Audio Expansion Board (Opus 3) Not-Marantz ServEx Display Assy (includes LCD module)

43

Testing
Important
ENGLISH

Please note down the serial number and model number of the unit and communicate these details to Imerge Support once work has finished.

EQUIPMENT NEEDED
§ § § § § § § § § § § § § § § § § § § § Power cable. PC with Hyperterminal installed and XiVA Producer. RS232 cable (Null Modem). RJ11 to RJ11 telephone cable (with appropriate adapter). Handspring Visor or Palm m515 with USB cradle (only if supported by the software) RJ45 straight wired CAT5 ethernet cable (to connect to office LAN or broadband router or private network. VGA monitor with VGA 9 pin connector cable. TV with composite and s-video connections. Composite video cable. S-video cable. Digital A/V amplifier. TOSLINK optical cable. S/PDIF RCA cable. 2 RCA stereo audio cables. Opus MCU500 music control unit. (If applicable) Opus DZM zone amplifier (DZM-20, DZM-50, DZM-100). Opus WCU500 wall control unit. 2 RJ45 straight wired CAT5 cables. RCA to RCA phono cable for electrical infra-red transmission. XiVA R704 remote.

CONNECTIONS
§ § § § § § § § § § Connect the RS232 cable between the PC 9 pin COM port and the 9 pin controller port. Connect the USB cradle to the USB port. Connect the RJ11 cable between an analogue telephone socket and the modem port. Connect the RJ45 cable between the office LAN/router/private network to the ethernet port. Connect the VGA cable between the VGA monitor and the VGA port. Connect the composite video cable between the TV and Video 1 out port. Connect the s-video cable between the TV and S-Video out port. Connect the TOSLINK optical cable between the A/V amplifier and the Optical out port. Connect the S/PDIF RCA cable between the A/V amplifier and the Coaxial out port. Connect 1 RCA stereo audio cable between the A/V amplifier and the Out 1 L/R ports.

1. POWERING UP THE UNIT
Connect the power cable to the unit, the fan on the side of the unit should temporarily spin into action. The unit should spring into life and the front panel display should show text. The TV and VGA displays will show the XiVA logo screen. If none of the above happens, ensure that the power cable is good, check the fuses in the plug and mains inlet filter. Still no power, remove the lid and change the PSU. If the PSU change has no effect, check the internal power cables. The unit should take approximately 3 minutes to boot up. It can take longer depending on the manner in which it was switched off. A unit that is not powered down correctly, for example the power cable was

44

pulled, a disk check will be performed on the next boot up. You will hear activity from the hard disk drive in this case. If the unit has not booted and audible hard disc activity has stopped after 30 minutes to an hour, pull the plug, remove the lid and reseat all cables. Replace the power cable. If the unit still does not boot, contact Imerge support.

ENGLISH

2. CHECKING THE FRONT PANEL BUTTONS
Ensure that all the buttons on the front panel are working. Navigate through the menu system using the cursor keys, four action keys (below the LCD screen) and CD transport controls (Play, Stop, Pause, Track skip forward and back). Make sure that the button being pressed has an action assigned to it on the Front Panel / TV interface, i.e. the play button will not work unless an album has been selected and the record button is only used in conjunction with the recording process

3. TESTING INFRA-RED CONTROL
Point the XiVA R704 handset at the unit and navigate the Front Panel / TV display using IR. If no IR activity is apparent, ensure the remote is set for GUI control. (Hold down select and HDD Audio until the HDD button light stays on, type 0 0 0 and press HDD Audio down again and the light should flash twice). If still no IR is available, replace the batteries in the remote. If no IR is being received at this point, remove the unit's front panel metalwork by unscrewing the 4 M4 screws inside the unit and the 4 countersunk M3 screws on the underside of the front panel. Check that the IR receiver is in line with the template on the front panel PCB. Replace the front panel metalwork. If no IR is received at this point, contact Imerge support.

4. TESTING THE CONTROLLER PORT
Open up XiVA Producer on a PC. Ensuring that the serial RS232 (Null Modem) cable is firmly connected to the PC and unit's controller ports, click the selector in the Producer toolbar. Select the connection setting for whichever COM port your PC is using e.g. COM1. Press the 'connect' button. Successful connection will be displayed and the Browser button in the toolbar will become available (it is greyed out when there is no connection available). Check the transport controls using- the Player button. If no connection can be made, check the COM settings on the PC, ensure the cable is OK, check that the baud rate is the same on the PC and unit (settings -> system settings -> controller settings -> XiVALink options). If no control is possible, contact Imerge support.

5. TESTING THE USB PORT (SOFTWARE MUST SUPPORT XIVA-TACTA)
Dock the Handspring Visor in the USB cradle attached to the unit. Ensure that the Visor has at least the demo version of XiVA tacta running on it. Go to the licensee support page on http://www.xiva.com/support/ xivasupport.html to download this if needed. Hotsync the Visor with the unit. Info on status can be seen on the Visor. If no connection can be made, check the cable is in correctly. Functionality can also be tested by plugging in a USB keyboard into the the unit and pressing the 'Caps Lock' key. If the caps lock light illuminates, then the port is OK. If no connection can be made, contact Imerge Support.

6. TESTING THE VIDEO OUTPUTS
Ensure that the video output(s) of the unit are working correctly. Use the composite video cable in 'Video 1 out' to test video outputs 2,3 and 4.

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If no signal is present from the VGA, video 1 out or s-video outputs, check all cables. If the cables are OK, replace the main AX board with a known working board, and test again. If no signal is present from the video 2,3 and 4 outs if applicable, check the cable. If the cable is OK, replace the AEB with a known working board and test again.

ENGLISH

7. RECORDING A CD
Press the 'open/close' CD drawer button above the 'output' button. The CD tray will eject. If the tray does not eject, force the drive to open using the pin hole underneath the drawer front. This will possibly only happen