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CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133 Service Documentation Copy Centre C123/128,Work Centre M123/128,Work Centre Pro123/128,Copy Center 133,Work Center 133,Work Center Pro 133 Service Documentation 705P 00902 (EDOC) 1st Version September 2005
Published by The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND © 2005 by Fuji Xerox Co.,Ltd. All rights reserved. Xerox ® and all identifying numbers used in connection with the Xerox products mentioned in this publication are trademarks of the Xerox Corporation. ***Xerox Private Data*** All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service. Xerox While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions.
WARNING
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.
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Introduction
About this Manual............................................................................................................ Organization .................................................................................................................... How to Use this Documentation ...................................................................................... Symbology and Nomenclature ........................................................................................ Translated Warnings ....................................................................................................... iii iii iv v viii
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 i
Introduction
Introduction
September 2005 ii
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
About this Manual
This Service Manual is part of the multinational documentation system for Copy Centre C123/128,Work Centre M123/128,Work Centre Pro123/128,Copy Center 133,Work Center 133,Work Center Pro 133 copier/printers. The Service Documentation is used in order to diagnose machine malfunctions, adjust components and has information which is used to maintain the product in superior operating condition. It is the controlling publication for a service call. Information on its use is found in the Introduction of the Service Documentation. This manual contains information that applies to NASG (XC) and ESG (XE) copiers.
Organization
This Service Manual is divided into eight sections. The titles of the sections and a description of the information contained in each section are contained in the following paragraphs:
Section 1: Service Call Procedures
This section contains procedures that determine what actions are to be taken during a service call on the machine and in what sequence they are to be completed. This is the entry level for all service calls.
Section 2: Status Indicator RAPs
This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault Code related faults (with the exception of image quality problems).
Service Manual Revision
The Service Manual will be updated as the machine changes or as problem areas are identified.
Section 3: Image Quality
This section contains the diagnostic aids for troubleshooting any image quality problems, as well as image quality specifications and image defect samples.
Section 4: Repairs/Adjustments
This section contains all the Adjustments and Repair procedures. Repairs Repairs include procedures for removal and replacement of parts which have the following special conditions: When there is a personnel or machine safety issue. When removal or replacement cannot be determined from the exploded view of the Parts List. When there is a cleaning or a lubricating activity associated with the procedure. When the part requires an adjustment after replacement. When a special tool is required for removal or replacement. Use the repair procedures for the correct order of removal and replacement, for warnings, cautions, and notes. Adjustments Adjustments include procedures for adjusting the parts that must be within specification for the correct operation of the system. Use the adjustment procedures for the correct sequence of operation for specifications, warnings, cautions and notes.
Section 5: Parts Lists
This section contains the Copier/Printer Parts List.
Section 6: General Procedures/Information
This section contains General Procedures, Diagnostic Programs, and Copier/Printer Information.
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 iii
Introduction
Section 7: Wiring Data
This section contains drawings, lists of plug/jack locations, and diagrams of the power distribution wire networks in the machine. This section also contains the Block Schematic Diagrams.
How to Use this Documentation
The Service Call Procedures in Section 1 describe the sequence of activities used during the service call. The call must be entered using these procedures.
Section 8: Options and Accessories
This section contains installation information for option and accessory.
Use of the Circuit Diagrams
All wirenets are shown on the Circuit Diagrams (CDs). Power distribution wirenets are shown in Section 7 (Wiring Data) of the Service Manual. The power distribution wirenets on the CDs will end at the terminal board for the power being distributed. Find the wirenet for that power and locate the terminal board on the wirenet. Use the wirenet to troubleshoot any power distribution wiring not shown on the CD.
Use of the Block Schematic Diagrams
Block Schematic Diagrams (BSDs) are included in Section 7 (Wiring Data) of the Service Manual. The BSDs show the functional relationship of the electrical circuitry to any mechanical, or non-mechanical, inputs or outputs throughout the machine. Inputs and outputs such as motor drive, mechanical linkages, operator actions, and air flow are shown. The BSDs will provide an overall view of how the entire subsystem works. It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1. It will be necessary to refer to the Wirenets in order to trace a wire back to its source.
Introduction
September 2005 iv
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
Symbology and Nomenclature
The following reference symbols are used throughout the documentation.
CAUTION The use of controls or adjustments other than those specified in the Laser Safety Training Program may result in an exposure to dangerous laser radiation. For additional information, review the Laser Safety Training program. An arrow points to the location to install, to gain access to, or to release an object.
Warnings, Cautions, and Notes
Warnings, Cautions, and Notes will be found throughout the Service Documentation. The words WARNING or CAUTION may be listed on an illustration when the specific component associated with the potential hazard is pointed out; however, the message of the WARNING or CAUTION is always located in the text. Their definitions are as follows:
WARNING
A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury. CAUTION A Caution is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in damage to the equipment. NOTE: A Note is used whenever it is necessary to highlight an operating or maintenance procedure, practice, condition, or statement. Figure 2 Customer Access Label This symbol indicates that a surface can be hot. Use caution when reaching in the machine to avoid touching the hot surfaces.
Machine Safety Icons
The following safety icons are displayed on the machine:
WARNING
This machine contains an invisible laser. There is no visual indication that the laser beam is present. During servicing, the machine is a Class 3B product because of the invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative must observe the established local laser safety precautions when servicing the machine. Do not place tools with a reflective surface in the area of the ROS opening. Do not look in the area of the ROS window if the power is On and the laser is energized. The following symbol and statement appear on a label in the machine. The symbol by itself, or the symbol and the statement may also appear in the service documentation and in the training program. When this symbol appears, the service representative is warned that conditions exist that could result in exposure to the laser beam. Figure 3 Heated Surface Label Danger label indicates where electrical currents exist when the machine is closed and operating. Use caution when reaching in the machine.
WARNING
Do not try to bypass any laser interlocks for any reason. Permanent eye damage could result if the laser is accidentally directed into your eye.
Figure 4 Shock Hazard Label These symbols indicate components that may be damaged by Electrostatic Discharge (ESD).
Figure 1 Laser Hazard Symbol Laser Hazard Statement DANGER INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. Figure 5 ESD warning Label
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 v
Introduction
Electrostatic Discharge (ESD) Field Service Kit
The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel. This program is being implemented now as a direct result of advances in microcircuitry technology, as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today. This program will reduce Field Service costs that are charged to PWB failures. Ninety percent of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will improve product reliability and reduce callbacks.
The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive components are being handled. This includes activities like replacing or reseating of circuit boards or connectors. The kit should also be used in order to prevent additional damage when circuit boards are returned for repair. The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit Usage in the General Procedures section of the Service Documentation.
Illustration Symbols
Figure 6 shows symbols and conventions that are commonly used in illustrations.
Figure 6 Illustration Symbols Introduction 1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 vi
Signal Nomenclature
Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs.
DC Voltage Measurements in RAPs
The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage, the first test point listed is the location for the red (+) meter lead and the second test point is the location for the black meter lead. For example, the following statement may be found in a RAP: There is +5 VDC from TP7 to TP68. In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68. Another example of a statement found in a RAP might be: There is -15 VDC from TP21 to TP33. In this example, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. Figure 7 Signal Nomenclature
Voltage Measurement and Specifications
Measurements of DC voltage must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure. All measurements of AC voltage should be made with respect to the adjacent return or ACN wire. Table 1 Voltage Measurement and Specifications VOLTAGE INPUT POWER 220 V INPUT POWER 100 V INPUT POWER 120 V +5 VDC +24 VDC SPECIFICATION 198 VAC TO 242 VAC 90 VAC TO 135 VAC 90 VAC TO 135 VAC +4.75 VDC TO +5.25 VDC +23.37 VDC TO +27.06 VDC
Logic Voltage Levels
Measurements of logic levels must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure. Table 2 Logic Levels VOLTAGE +5 VDC H/L SPECIFICATIONS H= +3.00 TO +5.25 VDC L= 0.0 TO 0.8 VDC +24 VDC H= +23.37 TO +27.06 VDC L= 0.0 TO 0.8 VDC
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 vii
Introduction
Translated Warnings
Introduction
September 2005 viii
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
Introduction
Symbology and Nomenclature
WARNING WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.1.2 Feeder 2 Assembly
A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury. DANGER: Une note DANGER est utilisée à chaque fois qu'une procédure de maintenance ou qu'une manipulation présente un risque de blessure si elle n'a pas été strictement observée.
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.3.1 Tray Feed/Nudger/Retard Roll
WARNING
This machine contains an invisible laser. There is no visual indication that the laser beam is present. During servicing, the machine is a Class 3B product because of the invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative must observe the established local laser safety precautions when servicing the machine. Do not place tools with a reflective surface in the area of the ROS opening. Do not look in the area of the ROS window if the power is On and the laser is energized. DANGER: L'équipement contient un faisceau laser invisible et aucune indication visible signale la présence du faisceau laser. De ce fait le produit est classé 3B pour tout ce qui concerne la maintenance. L'exposition directe des yeux au faisceau laser peut entraîner des lésions visuelles. Les procédures de maintenance doivent être réalisées sans aucun changement comme indiqué dans la documentation. Le représentant Xerox lors d'interventions sur l'équipement doit respecter les consignes de sécurité locales concernant les faisceaux laser. Ne pas placer d'objet réfléchissant dans la zone du ROS quand il est ouvert. Ne pas regarder dans la zone du ROS lorsque la machine est sous tension et que le laser est en fonctionnement. The following symbol and statement appear on a label in the machine. The symbol by itself, or the symbol and the statement may also appear in the service documentation and in the training program. When this symbol appears, the service representative is warned that conditions exist that could result in exposure to the laser beam. DANGER: Les symboles et instructions suivants sont indiqués sur des étiquettes dans la machine et sont identifiés dans la documentation technique et dans le manuel de formation. Quand ces symboles s'affichent le représentant Xerox est prévenu des risques encourus concernant une exposition au rayon laser.
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.4.1 Registration Unit
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.5.1 Take Away Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.6.1 BTR Roll
WARNING
Do not try to bypass any laser interlocks for any reason. Permanent eye damage could result if the laser is accidentally directed into your eye. DANGER: Ne pas essayer de shunter les contacts laser pour quelques raisons que ce soit. Si le faisceau laser est dirigé accidentellement vers les yeux il peut en résulter des lésions oculaires permanentes.
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 2.6.2 Left Hand(L/H) Upper Cover Unit
4 Repairs and Adjustments
Drives REP 1.1.1 Main Drive Assembly
WARNING WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. ROS REP 3.1.1 ROS Unit
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Paper Transportation REP 2.1.1 Feeder 1 Assembly 1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
WARNING
Introduction
September 2005 ix
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Xerographics/Development REP 4.1.1 Xero/Developer Cartridge
REP 7.2.1 MPT Feed Roll/Retard Pad
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Electrical Components REP 9.1.1 MCU PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 4.1.2 Toner Cartridge
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 9.2.1 ESS PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 4.2.1 Dispense Motor
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Covers REP 10.1.1 Top Cover Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Fuser REP 5.1.1 Fuser Unit
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 10.2.1 Rear Lower Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Exit REP 6.1.1 Exit 2 +OCT 2
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. IIT REP 11.1.1 Platen Cushion
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. MPT REP 7.1.1 MPT Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.1.2 Control Panel
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Introduction
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance 1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 x
ou reglage avec le cordon d'alimentation branche. REP 11.3.1 Platen Glass
REP 12.1.1 Tray 3 Feeder
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.3.2 IIT/IPS PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 12.1.2 Tray 4 Feeder
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.4.1 Lens Kit Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 12.3.1 Feed/Retard/Nudger Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.5.1 Carriage Cable
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 12.6.1 2 Tray Module PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.5.2 Carriage Motor
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Tray Module -TT REP 13.1.1 Tray 3 Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.6.1 Exposure Lamp
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.1.2 Tray 4 Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 11.6.2 Lamp Wire Harness
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.3.1 Front/Rear Tray Cable
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Tray Module -2T
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.4.1 Tray 4 Feeder
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 xi
Introduction
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.5.1 Tray 3 Feeder
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.2.3 DADF Front Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.2.4 DADF Rear Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.6.1 Feed/Retard/Nudger Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.3.1 DADF PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 13.8.1 Twin Tray Module PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.3.2 Left Counter Balance
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. DADF REP 15.1.1 DADF Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.3.3 Right Counter Balance
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.1.2 DADF Platen Cushion
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.4.1 Retard Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.2.1 DADF Document Tray
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.4.2 Top Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.2.2 DADF Feeder Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.
WARNING
Introduction
September 2005 xii
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.6.1 Nudger Roll,Feed Roll
ou reglage avec le cordon d'alimentation branche. REP 16.5.1 Stack Height Sensor Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 15.8.1 Registration Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.5.2 Eject Roll Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. Finisher REP 16.1.1 H-Transport Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.6.1 Decurler Roll
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.6.2 Finisher Drive Motor
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.3.1 H-Transport Belt
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.7.1 Belt
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.1.2 Finisher Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.8.1 Rail
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.4.1 Front Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.8.2 Staple Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.4.2 Rear Cover
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.9.1 Compiler Tray Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 xiii
Introduction
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.10.1 Stacker Motor Assembly
DANGER: Mettre la machine sur ARRET et debrancher le cordon dalimentation.
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.10.2 Elevator Belt Assembly
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.11.1 Paddle Gear Shaft
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. REP 16.12.1 Finisher PWB
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche. IIT ADJ 11.6.1 Full/Half Rate carriage Position Adjustment
WARNING
To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine. DANGER: Afin d'eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d'alimentation branche.
8 Options and Accessories
8.1 FAX KIT
WARNING
Switch off the machine and disconnect the power cord. DANGER: Mettre la machine sur ARRET et debrancher le cordon dalimentation. 8.2 Foreign Interface
WARNING
Switch off the machine and disconnect the power cord. Introduction 1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 xiv
1 Service Call Procedures
Service Call Procedures.................................................................................................. Initial Actions ................................................................................................................... Call Flow.......................................................................................................................... Detailed Maintenance Activities (HFSI)........................................................................... Cleaning Procedures....................................................................................................... Final Actions.................................................................................................................... 1-3 1-3 1-4 1-6 1-6 1-7
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 1-1
Service Call Procedures
Service Call Procedures
September 2005 1-2
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
Service Call Procedures
Service Strategy
The service strategy for the Copy Centre C123/128, the Work Centre M123/128 Work Centre Pro123/128, the Copy Center 133, the Work Center 133 and Work Center Pro 133 Copier/ Printers is to perform any High Frequency Service Item (HFSI) actions before attempting to repair any problems. Some problems will be corrected by this strategy without the need to diagnose them. The Repair Analysis Procedures (RAPs) will be used for any remaining problems. Problems that occur in the Basic Printer mode will be repaired before problems that occur when using the accessories. Image Quality problems should be repaired after all other problems are repaired.
Initial Actions
Purpose
The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed.
Procedure
1. Gather the information about the service call and the condition of the copier/printer. a. Question the operator(s). Ask about the location of most recent paper jams. Ask about the image quality and the copier/printer performance in general, including any unusual sounds or other indications. After informing the customer, disconnect the machine from the customer's network. Check that the power cords are in good condition, correctly plugged in the power source, and free from any defects that would be a safety hazard. Repair or replace the power cords as required. Check that the circuit breakers are not tripped. Inspect any rejected copies. Inquire as to, or otherwise determine, the paper quality and weight. Look for any damage to the copies, oil marks, image quality defects, or other indications of a problem. Record the billing meter readings. Access Diagnostic Routines. i. ii. Enter UI Diagnostics (Entering UI Diagnostics in UI Diagnostic Mode). Access Diagnostic Routines (Accessing Diagnostic Routines in UI Diagnostic Mode).
b. c.
Service Call Procedures
The Service Call Procedures are a guide for performing any service on this machine. The procedures are designed to be used with the Service Manual. Perform each step in order. Initial Actions The Initial Actions gather information about the condition of the machine and the problem that caused the service call. Call Flow Call Flow summarizes the sequence of the Service Call Procedures. Detailed Maintenance Activities This section provides the information needed to perform the High Frequency Service Item (HFSI) actions. Cleaning Procedures The cleaning procedures list what needs to be cleaned at each service call. Final Actions The Final Actions will test the copier/printer and return it to the customer. Administrative activities are also performed in the Final Actions. h. g. e. f. d.
NOTE: If a fault code is displayed while performing a diagnostics procedure, go to that fault code RAP and repair the fault. Return to Diagnostics and continue with the dC procedure that you were performing. Print the HFSI Report and determine what HFSI action is required based on the customer output volume. Refer to the Detailed Maintenance Activities section for the detailed HFSI information. Record any items that require action. Display and record the information in the Jam Counter, Fault Counter, and Shutdown History. Classify this information into categories: Information that is related to the problem that caused the service call. Information that is related to secondary problems. Information that does not require action, such as a single occurrence of a problem. i. 2. 3. 4. Check the Service Log for any recent activities that are related to the problem that caused the service call or any secondary problem.
Perform any required HFSI activities identified above. Refer to the Detailed Maintenance Activities section. Exit diagnostics. Try to duplicate the problem by running the same jobs that the customer was running. Go to Call Flow.
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 1-3
Service Call Procedures
Service Call Procedures, Initial Actions
A
B
C
D
E · If the problem lies in the machine: Analyze the protocol trace, refer to Chapter 2 and then proceed with servicing. · If the problem appears to lie in the remote machine: Ask the customer to check the status of the remote machine. There is a problem with Receive transmission test. Perform Receive transmission tests with other stations within the company. Check that there is no problem with the machine and then ask the customer to check the status of the remote machine.
Call Flow
This procedure should be performed at every service call.
Initial Actions
Ask the operator about the problem. If the problem appears to be related to operator error, or an attempt to perform a job outside of the machine specifications, assist the customer in learning the correct procedure.
Procedure
Ask the operator about the problem. · · If the problem is identified by a fault code (including Paper/Document Jams), refer to Chapter 2 for the procedure and then proceed with servicing. If the problem is noise or smell, select a mode (1 Sided/2Sided, Finisher etc.), find the cause of the problem and proceed with servicing.
Analyze the protocol trace, refer to Chapter 2 and then proceed with servicing. Check the machine settings and if necessary, ask the customer for permission to test the machine in the mode in which the problem occurs. Analyze the protocol trace when the problem reoccurs, refer to Chapter 2 and then proceed with servicing. There is an image quality problem. Y N If there is an alignment problem, obtain separate Platen/DADF output samples, refer to Chapter 4 Adjustments and then proceed with servicing. Refer to Chapter 3 IQ1 IOT Image Quality Entry RAP and then proceed with servicing. There is a problem with the network. Y N There is a problem with the parallel connection. Y N There is an image quality problem. Y N The problem lies in a certain Client PC. Y N There is a problem with a certain application or programming language A. Obtain the latest information on restrictions and technical information. Proceed accordingly. Check the settings of that particular Client PC and if necessary ask the user to reinstall the printer driver. Refer to Chapter 3 servicing. IQ1 IOT Image Quality Entry RAP and then proceed with
The operator operated the machine correctly. Y N Explain to the operator how to operate the machine correctly. The UI display is normal. Y N Refer to BSD (CH2.X) and repair the failure in the UI display. The problem occurs only in Print mode. Y N The problem occurs only in Copy mode. Y N The problem occurs only in Fax mode. Y N The problem is an accessory or the Foreign Accessory. Y N Refer to Table 1 Other Faults and identify the problem and follow the corrective action. If the cause of the problem is an accessory or the Foreign Interface, check that the machine settings are correct, refer to the appropriate service manual for the procedure and then proceed with servicing. The problem occurs only in certain modes such as Broadcast transmission. Y N Perform a transmission test with the call center or station. The problem reoccurs. Y N Ask the customer for permission to establish communications with the remote machine that is causing the problem. Perform a Send transmission test with the remote machine. Transmission was normal. Y N Print the protocol trace to identify whether it is the remote machine or the machine that is causing the problem. A B C D E Service Call Procedures F
If the problem persists, ask the user to reinstall the printer driver. Check the machine settings and if necessary ask the user to reinstall the printer driver.
Call Flow
September 2005 1-4
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
F If the problem persists, replace the parallel cable. Check the machine settings and discuss the problem with the customer's network administrator. Table 1 Other Faults Problem Duplexing is not available as a selection on the display. Copies jam in the Finisher when the output tray is near maximum capacity. ADF inoperative after PWB replacement. Can not make copies when Auditron is enabled. Loud snapping noise is heard. Corrective Action Ensure the Duplex electrical connector is secure (PL 6.1). Verify condition of paper. If good, check that part 655N128 can be used to support tray. Reload Firmware ADJ 9.3.1. Enter UI Diagnostic Mode. Select Copy on screen. Machne will operate without auditron restriction. Enter Component Control [093-001] and press the Start button. If noise is present there is binding in toner auger drive system. Repair as required (PL 4.2). Perform Center Tray Offsetting.
Sets are not offset in Center Tray.
E-mail icon not visible in display on Perform E-Mail Icon. email enabled machine. Customer wishes to distinguish FAX output from prints or copies. Perform FAX Output Separation.
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 1-5
Service Call Procedures
Call Flow
Detailed Maintenance Activities (HFSI)
Procedure
1. Access Diagnostic Routines. a. b. 2. 3. Enter UI Diagnostics (Entering UI Diagnostics in UI Diagnostic Mode). Access Diagnostic Routines (Accessing Diagnostic Routines in UI Diagnostic Mode).
Cleaning Procedures
Purpose
To provide cleaning procedures to be performed at every service call.
Procedure
CAUTION Do not use any solvents unless directed to do so by the Service Manual.
Select NVM Read/Write. Refer to Table 1 and enter a counter number for any High Frequency Service Item (HFSI) counters to be checked. Use the customer's output volume numbers to help determine which HFSI components should be serviced. Consider components near threshold as candidates for service. Refer to Cleaning Procedures for detailed cleaning instructions. Table 1 High Frequency Service Items
General Cleaning Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed otherwise by the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used. 1. 2. 3. Feed Components (Rolls and Pads) Follow the General Cleaning procedure above. Toner Dispense Units Vacuum the Toner Dispense units. Jam Sensors Clean the sensors with a dry cotton swab. 4. Scanner a. b. c. d. 5. Switch off the power and allow the Exposure Lamp to cool off. Using the optical Cleaning Cloth, clean the front and rear of the Document Glass, Document Cover, White Reference Strip, Reflector, and Mirror. Clean the Exposure Lamp with a clean cloth and Film Remover. Clean the Lens with Lens and Mirror Cleaner and lint free cloth.
4.
Counter 954-800 Reset only 954-801 954-802 954-803 954-805 954-807 954-808 956-802 956-803 956-804 955-806 955-807 955-808 956-808 955-810 955-829 955-830
Name Tray 1 Feed counter
Threshold 300K
Service Action to be performed Replace the Feed Roll, Retard Roll, Nudger Roll.
Tray 2 Feed counter Tray 3 Feed counter Tray 4 Feed counter MPT Feed counter Fuser Bias Transfer Roll IIT Scan Lamp On Time Lamp On Count Document Feed Simplex Document Feed Duplex Document Feed Platen Open Count DADF Platen Open Count Invert Solenoid ON Count
300K 300K 300K 300K 175K 300K -
Replace the Feed Roll, Retard Roll, Nudger Roll. Replace the Feed Roll, Retard Roll, Nudger Roll. Replace the Feed Roll, Retard Roll, Nudger Roll. Replace the Feed Roll, Retard Pad. Replace the Fuser. Replace the Bias Transfer Roll. No action required - counter only. No action required - count after HFSI Counter Clear. No action required - count after HFSI Counter Clear. No action required - counter only. No action required - counter only. No action required - counter only. No action required - counter only. (Platen models) No action required - counter only. (DADF models) No action required - counter only. FX, FXAP only.
DADF Check the paper path for debris or damage. Clean the rolls with a clean cloth and Film Remover as required.
6. 7.
Document Glass and Constant Velocity Transport Glass Follow the General Cleaning procedure above. Finisher Check the paper path for debris or damage. Clean the Finisher with a dry lint free cloth.
DADF Stamp Solenoid -
Service Call Procedures
Detailed Maintenance Activities, Cleaning Proce-
September 2005 1-6
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
Final Actions
Purpose
To provide a guide for procedures to be done at the end of every service call.
Procedure
1. 2. 3. 4. Ensure that the exterior of the copier/printer and the adjacent area are clean. Use a dry cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents. Check the supply of consumables. Ensure that an adequate supply of consumables is available according to local operating procedures. Complete the Service Log. Perform the following steps to make a copy of the Demonstration Original for the customer: a. b. c. d. e. 5. 6. 7. Load Tray 1 with 8.5 x 11 inch (A4) or 11 x 17 inch paper. Place the Test Pattern on the glass with the short edge of the test pattern registered to the left edge of the glass. Select Tray 1 and make a single copy. Print out the Machine Settings (Configuration Report). Store this report with the service log in the Inner Cover. Ask the customer to verify the Print and Scan functions. Present the copies to the customer.
Reconnect the machine to the customer network. Verify the function. Issue copy credits as needed. Discuss the service call with the customer to ensure that the customer understands what has been done and is satisfied with the results of the service call.
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 1-7
Service Call Procedures
Final Actions
Service Call Procedures
Final Actions
September 2005 1-8
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
2 Status Indicator RAPs
002-xxx HDD
002-770 Job Template Processing - HD Full RAP ......................................................... 2-11 2-13 2-13 2-14 2-14 2-15 2-15 2-16 2-16 2-17 2-17 2-18 2-18 2-19 2-19 2-20 2-20 2-21 2-21 2-22 2-22 2-23 2-23 2-24 2-24 2-25 2-25 2-26 2-26 2-27 2-27 2-28 2-28 2-29 2-29 2-30 2-30 2-31 2-31 2-32 2-32 2-33 2-33 2-34
003-xxx IPS-ESS Communication
003-318 003-319 003-320 003-321 003-322 003-323 003-324 003-325 003-326 003-327 003-328 003-329 003-330 003-331 003-332 003-333 003-334 003-335 003-336 003-337 003-338 003-339 003-340 003-341 003-342 003-343 003-345 003-346 003-750 003-751 003-753 003-760 003-761 003-763 003-780 003-795 003-942 003-944 003-945 003-946 003-947 003-948 003-949 IIT Soft Failure RAP ......................................................................................... IIT Video Driver Detection Failure RAP............................................................ IISS-ESS Communication Failure 1 RAP......................................................... IISS-ESS Communication Failure 2 RAP......................................................... IISS-ESS Communication Failure 3 RAP......................................................... IISS-ESS Communication Failure 4 RAP......................................................... IISS-ESS Communication Failure 5 RAP......................................................... IISS-ESS Communication Failure 6 RAP......................................................... IISS-ESS Communication Failure 7 RAP......................................................... IISS-ESS Communication Failure 8 RAP......................................................... IISS-ESS Communication Failure 9 RAP......................................................... IISS-ESS Communication Failure 10 RAP....................................................... IISS-ESS Communication Failure 11 RAP....................................................... IISS-ESS Communication Failure 12 RAP....................................................... IISS-ESS Communication Failure 13 RAP....................................................... IISS-ESS Communication Failure 14 RAP....................................................... IISS-ESS Communication Failure 15 RAP....................................................... IISS-ESS Communication Failure 16 RAP....................................................... IISS-ESS Communication Failure 17 RAP....................................................... IISS-ESS Communication Failure 18 RAP....................................................... IISS-ESS Communication Failure 19 RAP....................................................... IISS-ESS Communication Failure 20 RAP....................................................... IISS-ESS Communication Failure 21 RAP....................................................... IISS-ESS Communication Failure 22 RAP....................................................... IISS-ESS Communication Failure 23 RAP....................................................... IISS-ESS Communication Failure 24 RAP....................................................... X PIO Unlatched Failure 1 RAP ....................................................................... X PIO Unlatched Failure 2 RAP ....................................................................... Book Duplex-Insufficient Docs RAP................................................................. Under PANTHER Capacity (Scan) RAP .......................................................... Cannot scan over 300DPI RAP........................................................................ Scan Settings Failure RAP.............................................................................. Incorrect Paper Tray Size RAP ........................................................................ Adjustment Chart Not Found RAP ................................................................... Scan Image Compression Error RAP .............................................................. AMS Limit Error RAP ....................................................................................... Document size Auto Detect Failure RAP ......................................................... Image repeat count Failure RAP..................................................................... Magnification incongruent RAP........................................................................ Every direction difference (Copy APS) RAP .................................................... Return Documents counts error RAP............................................................... Return Documents mismatch RAP .................................................................. Document insufficient (image overlay) RAP.....................................................
003-950 003-955 003-956 003-957 003-963 003-965 003-966 003-970 003-972 003-973 003-974 003-976 003-977 003-980 003-981 005-121 005-122 005-123 005-125 005-131 005-132 005-134 005-135 005-136 005-139 005-145 005-146 005-147 005-194 005-196 005-197 005-198 005-199 005-280 005-283 005-284 005-285 005-286 005-302 005-304 005-305 005-307 005-906 005-907 005-908 005-913
Mix documents size error RAP......................................................................... Documents size exchange error RAP .............................................................. Documents size unknown error RAP ............................................................... Platen Documents size error RAP ................................................................... No APS object Tray RAP ................................................................................. ATS/APS No Paper (IIT Detect) RAP .............................................................. ATS/APS No Destination (IIT) RAP ................................................................. FAX Line Memory Overflow RAP..................................................................... Maximum Stored Page Over Flow RAP........................................................... Every direction difference RAP ........................................................................ Next Original Specification RAP....................................................................... FAX Line Memory Overflow (N up) RAP.......................................................... Document Mismatch (Multiple Scan) RAP ....................................................... Staple position error RAP................................................................................. Staple size error RAP....................................................................................... CVT Feed Sensor On JAM RAP ...................................................................... CVT Simplex/Side1 Pre-Registration On JAM RAP......................................... CVT Simplex/Side1 Registration JAM RAP ..................................................... CVT Registration Sensor Off JAM RAP ........................................................... CVT Invert On JAM RAP................................................................................. CVT Invert On JAM 2 RAP.............................................................................. CVT Invert Sensor Off JAM(Inverter) RAP....................................................... CVT Side2 Pre-Registration On JAM RAP ...................................................... CVT Side2 Registration On JAM RAP ............................................................. CVT Invert Sensor Off JAM RAP ..................................................................... CVT Registration Sensor Off JAM (Invert) RAP............................................... CVT Pre Registration Sensor Off JAM RAP .................................................... CVT Pre Registration Sensor Off JAM (Invert) RAP ........................................ SS Size mismatch JAM on FF Mix-size RAP................................................... CVT Size Mismatch JAM (No Mix) RAP ......................................................... Prohibit Combine Size JAM RAP ..................................................................... Too Short Size JAM RAP................................................................................. Too Long Size JAM RAP ................................................................................. DADF EEPROM Failure RAP .......................................................................... DADF Level Sensor Logic Fail RAP................................................................. DADF APS Sensor Logic Failure RAP............................................................. DADF Nudger Lift Up Failure RAP................................................................... DADF Feed Out Sensor Failure RAP............................................................... CVT Feeder Cover Interlock Open RAP .......................................................... CVT Platen Interlock Open RAP ...................................................................... CVT Feeder Cover Interlock Open (running) RAP.......................................... CVT Platen Interlock Open on Running RAP................................................... CVT Feed Sensor Static JAM RAP.................................................................. CVT Pre-Registration Sensor Static JAM RAP ............................................... CVT Registration Sensor Static JAM RAP....................................................... CVT Invert Sensor Static JAM RAP .................................................................
2-34 2-35 2-35 2-36 2-36 2-37 2-37 2-38 2-38 2-39 2-39 2-40 2-40 2-41 2-41 2-43 2-44 2-45 2-46 2-47 2-48 2-49 2-50 2-51 2-52 2-53 2-54 2-55 2-56 2-57 2-58 2-59 2-60 2-61 2-61 2-62 2-63 2-64 2-65 2-66 2-66 2-67 2-67 2-68 2-68 2-69
005-xxx DADF
1st Version CC C123/128,WC M123/128,WC Pro123/128,CC 133,WC 133,WC Pro133
September 2005 2-1
Status-indicator-raps
005-915 005-916 005-917 005-942 005-943 010-313 010-314 010-318 010-320 010-327 010-398
CVT APS No1 Sensor Static JAM RAP ........................................................... CVT APS No2 Sensor Static JAM RAP ........................................................... CVT APS No3 Sensor Static JAM RAP ........................................................... Doc fault loading on DADF RAP ...................................................................... DADF Tray Lift Up Failure RAP ....................................................................... Control (Center) Thermistor Failure RAP......................................................... Rear Thermistor Failure RAP........................................................................... Hot-Sagging =Recovery Failure RAP .............................................................. Heat Roll Over Temperature Failure RAP ....................................................... Fuser On Time Failure RAP............................................................................. Fuser Lock Failure RAP...................................................................................
2-69 2-70 2-70 2-71 2-72 2-73 2-74 2-75 2-76 2-77 2-78 2-79 2-80 2-81 2-82 2-83 2-84 2-85 2-86 2-87 2